Improving Productivity and Service in Depot Businesses

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Author :
Publisher : CRC Press
ISBN 13 : 1000821331
Total Pages : 160 pages
Book Rating : 4.0/5 (8 download)

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Book Synopsis Improving Productivity and Service in Depot Businesses by : Colin Woodland

Download or read book Improving Productivity and Service in Depot Businesses written by Colin Woodland and published by CRC Press. This book was released on 2022-12-23 with total page 160 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book is specifically for working operations managers across the broad range of business types that deploy fleet and product via a myriad of service types. It is applicable to businesses with small medium to large fleets in haulage, 3PL, and any service business operating a depot structure. The book is less about theoretical concepts – although specific references point to theories including Lean, continuous improvement, net promoter score, and balanced scorecard – but is essentially a practical guide applying worked examples and generic templates regarding the core ten activities that are critical to achieving service and profit expectation in any depot, route-based business deploying fleet. Every working manager – front-line to COO – will identify with and grasp that these are fundamental areas and that, if improvement can be sustained, will deliver better service to customers and enhanced profit in both local and business levels. The key areas examined are: People management Fleet management Route scheduling Optimisation of non-productive (on-depot) time Driver debrief Customer service and complaint management and measurement Key performance indicators The operating rhythm Continuous improvement

Improving Productivity and Service in Depot Businesses

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Author :
Publisher : CRC Press
ISBN 13 : 1000821323
Total Pages : 218 pages
Book Rating : 4.0/5 (8 download)

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Book Synopsis Improving Productivity and Service in Depot Businesses by : Colin Woodland

Download or read book Improving Productivity and Service in Depot Businesses written by Colin Woodland and published by CRC Press. This book was released on 2022-12-23 with total page 218 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book is specifically for working operations managers across the broad range of business types that deploy fleet and product via a myriad of service types. It is applicable to businesses with small medium to large fleets in haulage, 3PL, and any service business operating a depot structure. The book is less about theoretical concepts – although specific references point to theories including Lean, continuous improvement, net promoter score, and balanced scorecard – but is essentially a practical guide applying worked examples and generic templates regarding the core ten activities that are critical to achieving service and profit expectation in any depot, route-based business deploying fleet. Every working manager – front-line to COO – will identify with and grasp that these are fundamental areas and that, if improvement can be sustained, will deliver better service to customers and enhanced profit in both local and business levels. The key areas examined are: People management Fleet management Route scheduling Optimisation of non-productive (on-depot) time Driver debrief Customer service and complaint management and measurement Key performance indicators The operating rhythm Continuous improvement

The Case for Good Jobs

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Author :
Publisher : Harvard Business Press
ISBN 13 : 1647824184
Total Pages : 144 pages
Book Rating : 4.6/5 (478 download)

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Book Synopsis The Case for Good Jobs by : Zeynep Ton

Download or read book The Case for Good Jobs written by Zeynep Ton and published by Harvard Business Press. This book was released on 2023-06-06 with total page 144 pages. Available in PDF, EPUB and Kindle. Book excerpt: Named one of the Best Business Books of 2023 by the Financial Times Thinkers50 2023 Winner: Talent Award From MIT professor and pre-eminent voice on Good Jobs comes a leadership guide for choosing excellence and providing good jobs that offer a living wage, dignity, and opportunities for growth. From healthcare facilities to call centers, fulfillment centers to factories, and restaurants to retail stores, companies are struggling to find or keep workers, because the jobs they offer are low-paying, stressful, and provide little chance for growth and success. Workers want good jobs, and many leaders want to provide them. But they don't think they can offer higher pay and more motivating work without hurting the bottom line. Most business leaders want to win with customers, but their companies are hobbled by a host of service and operational problems largely driven by high employee turnover—turnover that's partly driven by low pay. It is indeed a vicious cycle, and Zeynep Ton is here to show you the way out: why good jobs combined with strong operations lead to higher productivity and increased competitiveness for the business. And why, more than ever, in a world with tight labor markets, failing to provide good jobs will catch up with you and threaten your business. As the leading scholar on good jobs and president of the Good Jobs Institute, Ton has helped executives at many companies implement a good jobs system. With expertise drawn from spending time on the front lines with workers and their managers, she knows what's keeping most companies mired in mediocrity and how implementing a good jobs system makes them more competitive, more resilient, and more likely to attract and retain loyal customers and dedicated employees. Practical, prescriptive, and often provocative, The Case for Good Jobs is essential reading for company leaders who want to—who need to—choose excellence.

Military Construction Appropriations

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Publisher :
ISBN 13 :
Total Pages : 256 pages
Book Rating : 4.0/5 ( download)

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Book Synopsis Military Construction Appropriations by : United States. Congress. Senate. Committee on Appropriations

Download or read book Military Construction Appropriations written by United States. Congress. Senate. Committee on Appropriations and published by . This book was released on 2003 with total page 256 pages. Available in PDF, EPUB and Kindle. Book excerpt:

108-1 Hearings: Military Construction Appropriations For Fiscal Year 2004, S. Hrg. 108-129, March 4, 2003, *

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Publisher :
ISBN 13 :
Total Pages : 252 pages
Book Rating : 4.3/5 (91 download)

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Book Synopsis 108-1 Hearings: Military Construction Appropriations For Fiscal Year 2004, S. Hrg. 108-129, March 4, 2003, * by :

Download or read book 108-1 Hearings: Military Construction Appropriations For Fiscal Year 2004, S. Hrg. 108-129, March 4, 2003, * written by and published by . This book was released on 2003 with total page 252 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Department of Defense Appropriations for 1993: Operation and maintenance

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Publisher :
ISBN 13 :
Total Pages : 584 pages
Book Rating : 4.:/5 (46 download)

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Book Synopsis Department of Defense Appropriations for 1993: Operation and maintenance by : United States. Congress. House. Committee on Appropriations. Subcommittee on Department of Defense

Download or read book Department of Defense Appropriations for 1993: Operation and maintenance written by United States. Congress. House. Committee on Appropriations. Subcommittee on Department of Defense and published by . This book was released on 1992 with total page 584 pages. Available in PDF, EPUB and Kindle. Book excerpt:

CIO

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Publisher :
ISBN 13 :
Total Pages : 168 pages
Book Rating : 4./5 ( download)

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Download or read book CIO written by and published by . This book was released on 2001-11-15 with total page 168 pages. Available in PDF, EPUB and Kindle. Book excerpt:

CIO

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Publisher :
ISBN 13 :
Total Pages : 122 pages
Book Rating : 4./5 ( download)

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Download or read book CIO written by and published by . This book was released on 2002-02-01 with total page 122 pages. Available in PDF, EPUB and Kindle. Book excerpt: CIO magazine, launched in 1987, provides business technology leaders with award-winning analysis and insight on information technology trends and a keen understanding of IT’s role in achieving business goals.

Department of Defense Authorization for Appropriations for Fiscal Years 1992 and 1993

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Publisher :
ISBN 13 :
Total Pages : 698 pages
Book Rating : 4.3/5 ( download)

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Book Synopsis Department of Defense Authorization for Appropriations for Fiscal Years 1992 and 1993 by : United States. Congress. Senate. Committee on Armed Services

Download or read book Department of Defense Authorization for Appropriations for Fiscal Years 1992 and 1993 written by United States. Congress. Senate. Committee on Armed Services and published by . This book was released on 1991 with total page 698 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Military Construction Appropriations for Fiscal Year 2004

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Publisher :
ISBN 13 :
Total Pages : 270 pages
Book Rating : 4.0/5 (9 download)

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Book Synopsis Military Construction Appropriations for Fiscal Year 2004 by : United States. Congress. Senate. Committee on Appropriations. Subcommittee on Military Construction

Download or read book Military Construction Appropriations for Fiscal Year 2004 written by United States. Congress. Senate. Committee on Appropriations. Subcommittee on Military Construction and published by . This book was released on 2003 with total page 270 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Office Depot

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Author :
Publisher : Write Stuff Syndicate
ISBN 13 : 9781932022216
Total Pages : 176 pages
Book Rating : 4.0/5 (222 download)

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Book Synopsis Office Depot by : Jeffrey L. Rodengen

Download or read book Office Depot written by Jeffrey L. Rodengen and published by Write Stuff Syndicate. This book was released on 2006 with total page 176 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Army Logistician

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Publisher :
ISBN 13 :
Total Pages : 328 pages
Book Rating : 4.X/5 (3 download)

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Download or read book Army Logistician written by and published by . This book was released on 2005 with total page 328 pages. Available in PDF, EPUB and Kindle. Book excerpt: The official magazine of United States Army logistics.

CIO

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Publisher :
ISBN 13 :
Total Pages : 64 pages
Book Rating : 4./5 ( download)

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Book Synopsis CIO by :

Download or read book CIO written by and published by . This book was released on 1994-02-01 with total page 64 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Defense Issues

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Publisher :
ISBN 13 :
Total Pages : 938 pages
Book Rating : 4.F/5 ( download)

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Download or read book Defense Issues written by and published by . This book was released on with total page 938 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Defense Viewpoint

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Publisher :
ISBN 13 :
Total Pages : 714 pages
Book Rating : 4.U/5 (183 download)

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Download or read book Defense Viewpoint written by and published by . This book was released on 1991 with total page 714 pages. Available in PDF, EPUB and Kindle. Book excerpt:

New Methods of Competing in the Global Marketplace

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Publisher : CRC Press
ISBN 13 : 142005127X
Total Pages : 458 pages
Book Rating : 4.4/5 (2 download)

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Book Synopsis New Methods of Competing in the Global Marketplace by : Richard E. Crandall

Download or read book New Methods of Competing in the Global Marketplace written by Richard E. Crandall and published by CRC Press. This book was released on 2008-04-15 with total page 458 pages. Available in PDF, EPUB and Kindle. Book excerpt: For well over a century, manufacturing has dictated the developmental growth of management in business, mainly in achieving lower costs and higher quality. The strength of the economy, however, continues to move quickly toward the service sector, bringing with it a number of innovative management techniques tailored to customer service operations.

E-Book Fundamental Managerial Accounting Concepts

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Author :
Publisher : McGraw Hill
ISBN 13 : 1526821559
Total Pages : 754 pages
Book Rating : 4.5/5 (268 download)

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Book Synopsis E-Book Fundamental Managerial Accounting Concepts by : EDMONDS

Download or read book E-Book Fundamental Managerial Accounting Concepts written by EDMONDS and published by McGraw Hill. This book was released on 2016-10-16 with total page 754 pages. Available in PDF, EPUB and Kindle. Book excerpt: E-Book Fundamental Managerial Accounting Concepts