Improving Product Reliability and Software Quality

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Author :
Publisher : John Wiley & Sons
ISBN 13 : 1119179394
Total Pages : 456 pages
Book Rating : 4.1/5 (191 download)

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Book Synopsis Improving Product Reliability and Software Quality by : Mark A. Levin

Download or read book Improving Product Reliability and Software Quality written by Mark A. Levin and published by John Wiley & Sons. This book was released on 2019-05-28 with total page 456 pages. Available in PDF, EPUB and Kindle. Book excerpt: The authoritative guide to the effective design and production of reliable technology products, revised and updated While most manufacturers have mastered the process of producing quality products, product reliability, software quality and software security has lagged behind. The revised second edition of Improving Product Reliability and Software Quality offers a comprehensive and detailed guide to implementing a hardware reliability and software quality process for technology products. The authors – noted experts in the field – provide useful tools, forms and spreadsheets for executing an effective product reliability and software quality development process and explore proven software quality and product reliability concepts. The authors discuss why so many companies fail after attempting to implement or improve their product reliability and software quality program. They outline the critical steps for implementing a successful program. Success hinges on establishing a reliability lab, hiring the right people and implementing a reliability and software quality process that does the right things well and works well together. Designed to be accessible, the book contains a decision matrix for small, medium and large companies. Throughout the book, the authors describe the hardware reliability and software quality process as well as the tools and techniques needed for putting it in place. The concepts, ideas and material presented are appropriate for any organization. This updated second edition: Contains new chapters on Software tools, Software quality process and software security. Expands the FMEA section to include software fault trees and software FMEAs. Includes two new reliability tools to accelerate design maturity and reduce the risk of premature wearout. Contains new material on preventative maintenance, predictive maintenance and Prognostics and Health Management (PHM) to better manage repair cost and unscheduled downtime. Presents updated information on reliability modeling and hiring reliability and software engineers. Includes a comprehensive review of the reliability process from a multi-disciplinary viewpoint including new material on uprating and counterfeit components. Discusses aspects of competition, key quality and reliability concepts and presents the tools for implementation. Written for engineers, managers and consultants lacking a background in product reliability and software quality theory and statistics, the updated second edition of Improving Product Reliability and Software Quality explores all phases of the product life cycle.

Improving Product Reliability and Software Quality, 2nd Edition

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Author :
Publisher :
ISBN 13 :
Total Pages : 456 pages
Book Rating : 4.:/5 (111 download)

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Book Synopsis Improving Product Reliability and Software Quality, 2nd Edition by : Mark Levin

Download or read book Improving Product Reliability and Software Quality, 2nd Edition written by Mark Levin and published by . This book was released on 2019 with total page 456 pages. Available in PDF, EPUB and Kindle. Book excerpt: The authoritative guide to the effective design and production of reliable technology products, revised and updated While most manufacturers have mastered the process of producing quality products, product reliability, software quality and software security has lagged behind. The revised second edition of Improving Product Reliability and Software Quality offers a comprehensive and detailed guide to implementing a hardware reliability and software quality process for technology products. The authors - noted experts in the field - provide useful tools, forms and spreadsheets for executing an effective product reliability and software quality development process and explore proven software quality and product reliability concepts. The authors discuss why so many companies fail after attempting to implement or improve their product reliability and software quality program. They outline the critical steps for implementing a successful program. Success hinges on establishing a reliability lab, hiring the right people and implementing a reliability and software quality process that does the right things well and works well together. Designed to be accessible, the book contains a decision matrix for small, medium and large companies. Throughout the book, the authors describe the hardware reliability and software quality process as well as the tools and techniques needed for putting it in place. The concepts, ideas and material presented are appropriate for any organization. This updated second edition: Contains new chapters on Software tools, Software quality process and software security. Expands the FMEA section to include software fault trees and software FMEAs. Includes two new reliability tools to accelerate design maturity and reduce the risk of premature wearout. Contains new material on preventative maintenance, predictive maintenance and Prognostics and Health Management (PHM) to better manage repair cost and unscheduled downtime. Presents updated information on reliability modeling and hiring reliability and software engineers. Includes a comprehensive review of the reliability process from a multi-disciplinary viewpoint including new material on uprating and counterfeit components. Discusses aspects of competition, key quality and reliability concepts and presents the tools for implementation. Written for engineers, managers and consultants lacking a background in product reliability and software quality theory and statistics, the updated ...

Improving Product Reliability and Software Quality

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Author :
Publisher : John Wiley & Sons
ISBN 13 : 1119179432
Total Pages : 465 pages
Book Rating : 4.1/5 (191 download)

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Book Synopsis Improving Product Reliability and Software Quality by : Mark A. Levin

Download or read book Improving Product Reliability and Software Quality written by Mark A. Levin and published by John Wiley & Sons. This book was released on 2019-04-16 with total page 465 pages. Available in PDF, EPUB and Kindle. Book excerpt: The authoritative guide to the effective design and production of reliable technology products, revised and updated While most manufacturers have mastered the process of producing quality products, product reliability, software quality and software security has lagged behind. The revised second edition of Improving Product Reliability and Software Quality offers a comprehensive and detailed guide to implementing a hardware reliability and software quality process for technology products. The authors – noted experts in the field – provide useful tools, forms and spreadsheets for executing an effective product reliability and software quality development process and explore proven software quality and product reliability concepts. The authors discuss why so many companies fail after attempting to implement or improve their product reliability and software quality program. They outline the critical steps for implementing a successful program. Success hinges on establishing a reliability lab, hiring the right people and implementing a reliability and software quality process that does the right things well and works well together. Designed to be accessible, the book contains a decision matrix for small, medium and large companies. Throughout the book, the authors describe the hardware reliability and software quality process as well as the tools and techniques needed for putting it in place. The concepts, ideas and material presented are appropriate for any organization. This updated second edition: Contains new chapters on Software tools, Software quality process and software security. Expands the FMEA section to include software fault trees and software FMEAs. Includes two new reliability tools to accelerate design maturity and reduce the risk of premature wearout. Contains new material on preventative maintenance, predictive maintenance and Prognostics and Health Management (PHM) to better manage repair cost and unscheduled downtime. Presents updated information on reliability modeling and hiring reliability and software engineers. Includes a comprehensive review of the reliability process from a multi-disciplinary viewpoint including new material on uprating and counterfeit components. Discusses aspects of competition, key quality and reliability concepts and presents the tools for implementation. Written for engineers, managers and consultants lacking a background in product reliability and software quality theory and statistics, the updated second edition of Improving Product Reliability and Software Quality explores all phases of the product life cycle.

Improving Product Reliability

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Author :
Publisher : John Wiley & Sons
ISBN 13 : 9780470854495
Total Pages : 346 pages
Book Rating : 4.8/5 (544 download)

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Book Synopsis Improving Product Reliability by : Mark A. Levin

Download or read book Improving Product Reliability written by Mark A. Levin and published by John Wiley & Sons. This book was released on 2003-05-07 with total page 346 pages. Available in PDF, EPUB and Kindle. Book excerpt: The design and manufacture of reliable products is a major challenge for engineers and managers. This book arms technical managers and engineers with the tools to compete effectively through the design and production of reliable technology products.

How Reliable is Your Product?

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Author :
Publisher : Happy About
ISBN 13 : 1607730901
Total Pages : 429 pages
Book Rating : 4.6/5 (77 download)

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Book Synopsis How Reliable is Your Product? by : Mike Silverman

Download or read book How Reliable is Your Product? written by Mike Silverman and published by Happy About. This book was released on 2012 with total page 429 pages. Available in PDF, EPUB and Kindle. Book excerpt: Traditionally, the way to test a product's reliability was to build it--and then try to break it. As systems and technologies improved, TAAF (Test, Analyze and Fix) methodologies were developed and adopted. In today's global economy, with its short, technologically-intense product life cycles, TAAF cannot suffice. Reliability can no longer be a step or a series of steps in product development; it is something that needs to be acknowledged up front and built into the product from its very conception. Reliability, in other words, must be 'designed in.' Product developers now have many tools--software and hardware--at their disposal for building reliability in from the get go. From the organizational point of view, what better way to design in reliability than to make designers themselves responsible for the reliability of their designs? As "Mike Silverman" explains in "How Reliable is Your Product?," this is why the role of the reliability engineer is changing to one of mentor. Product developers are now responsible for going out and finding the best testing tools and then training the designers on their use, so that designers factor and build in reliability at every stage of product design. Mike has focused on reliability throughout his 25-year career, and has observed the position of reliability in the organization evolve. In this book, he condenses his expertise and experience into a volume of immense practical worth to the engineering and engineering management communities including designers, manufacturing engineers and reliability/quality engineers. Among other things, Mike discusses how reliability fits, or should fit, within the product design cycle. He provides a high-level overview of reliability techniques available to engineers today. He lucidly discusses the design of experiments and the role of failure management. With case studies and narratives from personal experience, Mike discusses optimal ways to utilize different reliability techniques. He highlights common errors of judgment, missteps and sub-optimal decisions that are often made within organizations on the path to total reliability. With"How Reliable is Your Product?" "Mike Silverman" has delivered what few have done before--a comprehensive yet succinct overview of the field of reliability engineering and testing. Engineers and engineering managers will find much in this book of immediate, practical value.

Product Reliability, Maintainability, and Supportability Handbook

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Author :
Publisher : CRC Press
ISBN 13 : 1420009893
Total Pages : 482 pages
Book Rating : 4.4/5 (2 download)

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Book Synopsis Product Reliability, Maintainability, and Supportability Handbook by : Michael Pecht

Download or read book Product Reliability, Maintainability, and Supportability Handbook written by Michael Pecht and published by CRC Press. This book was released on 2009-04-16 with total page 482 pages. Available in PDF, EPUB and Kindle. Book excerpt: To ensure product reliability, an organization must follow specific practices during the product development process that impact reliability. The second edition of the bestselling Product Reliability, Maintainability, and Supportability Handbook helps professionals identify the shortcomings in the reliability practices of their organizations and em

How Reliable Is Your Product? (Second Edition)

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Author :
Publisher : Super Star Press
ISBN 13 : 9781607731214
Total Pages : 330 pages
Book Rating : 4.7/5 (312 download)

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Book Synopsis How Reliable Is Your Product? (Second Edition) by : Mike Silverman

Download or read book How Reliable Is Your Product? (Second Edition) written by Mike Silverman and published by Super Star Press. This book was released on 2016-03-29 with total page 330 pages. Available in PDF, EPUB and Kindle. Book excerpt: Traditionally, the way to test a product's reliability was to build it--and then try to break it. As systems and technologies improved, TAAF (Test, Analyze, and Fix) methodologies were developed and adopted. In today's global economy with its short, technologically-intense product life cycles, TAAF cannot suffice. Reliability can no longer be a step or a series of steps in product development; it is something that needs to be acknowledged upfront and built into the product from its very conception. Reliability, in other words, must be "designed in." Product developers now have many tools--software and hardware--at their disposal for building reliability in from the get-go. From the organizational point of view, what better way to design in reliability than to make designers themselves responsible for the reliability of their designs? As Mike Silverman and Adam Bahret explain in "How Reliable Is Your Product?," this is why the role of the reliability engineer is changing to one of mentor. Product developers are now responsible for going out and finding the best testing tools and then training the designers on their use, so designers can factor and build in reliability at every stage of product design. Mike and Adam have focused on reliability throughout their career and have observed how the position of reliability in the organization evolved. In this book, they condense their expertise and experience into a volume of immense practical worth to the engineering and engineering management communities, including designers, manufacturing engineers, and reliability/quality engineers. Among other things, Mike and Adam discuss how reliability fits, or should fit, within the product design cycle. They provide a high-level overview of reliability techniques available to engineers today. They lucidly describe the design of experiments and the role of failure management. With case studies and narratives from personal experience, they offer optimal ways to utilize different reliability techniques. They highlight common errors of judgment, missteps, and sub-optimal decisions that are often made within organizations on the path to total reliability. With"How Reliable is Your Product? (2nd Edition)," Mike Silverman and Adam Bahret have delivered what few have done before: a comprehensive yet succinct overview of the field of reliability engineering and testing. Engineers and engineering managers will find much in this book of immediate practical value.

Design for Reliability

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Author :
Publisher : John Wiley & Sons
ISBN 13 : 1118310039
Total Pages : 261 pages
Book Rating : 4.1/5 (183 download)

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Book Synopsis Design for Reliability by : Dev G. Raheja

Download or read book Design for Reliability written by Dev G. Raheja and published by John Wiley & Sons. This book was released on 2012-07-20 with total page 261 pages. Available in PDF, EPUB and Kindle. Book excerpt: A unique, design-based approach to reliability engineering Design for Reliability provides engineers and managers with a range of tools and techniques for incorporating reliability into the design process for complex systems. It clearly explains how to design for zero failure of critical system functions, leading to enormous savings in product life-cycle costs and a dramatic improvement in the ability to compete in global markets. Readers will find a wealth of design practices not covered in typical engineering books, allowing them to think outside the box when developing reliability requirements. They will learn to address high failure rates associated with systems that are not properly designed for reliability, avoiding expensive and time-consuming engineering changes, such as excessive testing, repairs, maintenance, inspection, and logistics. Special features of this book include: A unified approach that integrates ideas from computer science and reliability engineering Techniques applicable to reliability as well as safety, maintainability, system integration, and logistic engineering Chapters on design for extreme environments, developing reliable software, design for trustworthiness, and HALT influence on design Design for Reliability is a must-have guide for engineers and managers in R&D, product development, reliability engineering, product safety, and quality assurance, as well as anyone who needs to deliver high product performance at a lower cost while minimizing system failure.

Software Quality Engineering

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Publisher : John Wiley & Sons
ISBN 13 : 0471722332
Total Pages : 440 pages
Book Rating : 4.4/5 (717 download)

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Book Synopsis Software Quality Engineering by : Jeff Tian

Download or read book Software Quality Engineering written by Jeff Tian and published by John Wiley & Sons. This book was released on 2005-05-20 with total page 440 pages. Available in PDF, EPUB and Kindle. Book excerpt: The one resource needed to create reliable software This text offers a comprehensive and integrated approach to software quality engineering. By following the author's clear guidance, readers learn how to master the techniques to produce high-quality, reliable software, regardless of the software system's level of complexity. The first part of the publication introduces major topics in software quality engineering and presents quality planning as an integral part of the process. Providing readers with a solid foundation in key concepts and practices, the book moves on to offer in-depth coverage of software testing as a primary means to ensure software quality; alternatives for quality assurance, including defect prevention, process improvement, inspection, formal verification, fault tolerance, safety assurance, and damage control; and measurement and analysis to close the feedback loop for quality assessment and quantifiable improvement. The text's approach and style evolved from the author's hands-on experience in the classroom. All the pedagogical tools needed to facilitate quick learning are provided: * Figures and tables that clarify concepts and provide quick topic summaries * Examples that illustrate how theory is applied in real-world situations * Comprehensive bibliography that leads to in-depth discussion of specialized topics * Problem sets at the end of each chapter that test readers' knowledge This is a superior textbook for software engineering, computer science, information systems, and electrical engineering students, and a dependable reference for software and computer professionals and engineers.

Metrics and Models in Software Quality Engineering

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Author :
Publisher : Addison-Wesley Professional
ISBN 13 : 9780201729153
Total Pages : 564 pages
Book Rating : 4.7/5 (291 download)

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Book Synopsis Metrics and Models in Software Quality Engineering by : Stephen H. Kan

Download or read book Metrics and Models in Software Quality Engineering written by Stephen H. Kan and published by Addison-Wesley Professional. This book was released on 2003 with total page 564 pages. Available in PDF, EPUB and Kindle. Book excerpt: ""This is the single best book on software quality engineering and metrics that I've encountered."" --Capers Jones, from the Foreword"Metrics and Models in Software Quality Engineering, Second Edition," is the definitive book on this essential topic of software development. Comprehensive in scope with extensive industry examples, it shows how to measure software quality and use measurements to improve the software development process. Four major categories of quality metrics and models are addressed: quality management, software reliability and projection, complexity, and customer view. In addition, the book discusses the fundamentals of measurement theory, specific quality metrics and tools, and methods for applying metrics to the software development process.New chapters bring coverage of critical topics, including: In-process metrics for software testingMetrics for object-oriented software developmentAvailability metricsMethods for conducting in-process quality assessments and software project assessmentsDos and Don'ts of Software Process Improvement, by Patrick O'TooleUsing Function Point Metrics to Measure Software Process Improvement, by Capers Jones In addition to the excellent balance of theory, techniques, and examples, this book is highly instructive and practical, covering one of the most important topics in software development--quality engineering. 0201729156B08282002

Improving Reliability and Quality for Product Success

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Author :
Publisher : CRC Press
ISBN 13 : 1466503793
Total Pages : 229 pages
Book Rating : 4.4/5 (665 download)

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Book Synopsis Improving Reliability and Quality for Product Success by : Dongsu Ryu

Download or read book Improving Reliability and Quality for Product Success written by Dongsu Ryu and published by CRC Press. This book was released on 2012-05-11 with total page 229 pages. Available in PDF, EPUB and Kindle. Book excerpt: For almost every sensationalized media report of product failure, a closer look often determines these failures occurred due to inadequate reliability theory and methodology. Current theories and practices cannot solve these problems, mainly because test specifications, especially lifetime tests, express their results as either pass or fail; these results thus provide little useful quantitative information. In a clear, concise presentation, Improving Reliability and Quality for Product Success discusses how to eradicate failures in hardware products and, consequently, achieve greater success in the marketplace. Evolved from the author’s more than thirty years of experience, the book redefines quality and reliability terminology, explains failure mechanics, and analyzes why reliability accidents occur in the products of established corporations. The author presents a new prevention methodology in easily understood qualitative and scientific terms. Without excess discussions of the complex related mathematics, he creates principles that enable readers to identify problems before product release into the market. These novel concepts and methodology can reduce product troubles by establishing test specifications that produce quantified outcomes that constitute conclusive judgment data. Many books that cover reliability theory/engineering/practice are geared towards professionals with advanced mathematical skills and would not necessarily be of use to executives and CEOs, who may not be quality or reliability experts but need to understand these principles when making decisions. This book addresses this important but neglected audience, introducing novel ideas based on back-to basics quality/reliability concepts in an easily understood manner. In addition, it explains basic, fresh new methods for maximizing customer satisfaction and securing a competitive edge in performance.

Site Reliability Engineering

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Author :
Publisher : "O'Reilly Media, Inc."
ISBN 13 : 1491951176
Total Pages : 552 pages
Book Rating : 4.4/5 (919 download)

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Book Synopsis Site Reliability Engineering by : Niall Richard Murphy

Download or read book Site Reliability Engineering written by Niall Richard Murphy and published by "O'Reilly Media, Inc.". This book was released on 2016-03-23 with total page 552 pages. Available in PDF, EPUB and Kindle. Book excerpt: The overwhelming majority of a software system’s lifespan is spent in use, not in design or implementation. So, why does conventional wisdom insist that software engineers focus primarily on the design and development of large-scale computing systems? In this collection of essays and articles, key members of Google’s Site Reliability Team explain how and why their commitment to the entire lifecycle has enabled the company to successfully build, deploy, monitor, and maintain some of the largest software systems in the world. You’ll learn the principles and practices that enable Google engineers to make systems more scalable, reliable, and efficient—lessons directly applicable to your organization. This book is divided into four sections: Introduction—Learn what site reliability engineering is and why it differs from conventional IT industry practices Principles—Examine the patterns, behaviors, and areas of concern that influence the work of a site reliability engineer (SRE) Practices—Understand the theory and practice of an SRE’s day-to-day work: building and operating large distributed computing systems Management—Explore Google's best practices for training, communication, and meetings that your organization can use

Ensuring Software Reliability

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Author :
Publisher : CRC Press
ISBN 13 : 9781439832752
Total Pages : 266 pages
Book Rating : 4.8/5 (327 download)

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Book Synopsis Ensuring Software Reliability by : Ann Marie Neufelder

Download or read book Ensuring Software Reliability written by Ann Marie Neufelder and published by CRC Press. This book was released on 2018-10-08 with total page 266 pages. Available in PDF, EPUB and Kindle. Book excerpt: Explains how software reliability can be applied to software programs of all sizes, functions and languages, and businesses. This text provides real-life examples from industries such as defence engineering, and finance. It is aimed at software and quality assurance engineers and graduate students.

Reliability Growth

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Author :
Publisher : National Academy Press
ISBN 13 : 9780309314749
Total Pages : 235 pages
Book Rating : 4.3/5 (147 download)

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Book Synopsis Reliability Growth by : Panel on Reliability Growth Methods for Defense Systems

Download or read book Reliability Growth written by Panel on Reliability Growth Methods for Defense Systems and published by National Academy Press. This book was released on 2015-03-01 with total page 235 pages. Available in PDF, EPUB and Kindle. Book excerpt: A high percentage of defense systems fail to meet their reliability requirements. This is a serious problem for the U.S. Department of Defense (DOD), as well as the nation. Those systems are not only less likely to successfully carry out their intended missions, but they also could endanger the lives of the operators. Furthermore, reliability failures discovered after deployment can result in costly and strategic delays and the need for expensive redesign, which often limits the tactical situations in which the system can be used. Finally, systems that fail to meet their reliability requirements are much more likely to need additional scheduled and unscheduled maintenance and to need more spare parts and possibly replacement systems, all of which can substantially increase the life-cycle costs of a system. Beginning in 2008, DOD undertook a concerted effort to raise the priority of reliability through greater use of design for reliability techniques, reliability growth testing, and formal reliability growth modeling, by both the contractors and DOD units. To this end, handbooks, guidances, and formal memoranda were revised or newly issued to reduce the frequency of reliability deficiencies for defense systems in operational testing and the effects of those deficiencies. "Reliability Growth" evaluates these recent changes and, more generally, assesses how current DOD principles and practices could be modified to increase the likelihood that defense systems will satisfy their reliability requirements. This report examines changes to the reliability requirements for proposed systems; defines modern design and testing for reliability; discusses the contractor's role in reliability testing; and summarizes the current state of formal reliability growth modeling. The recommendations of "Reliability Growth" will improve the reliability of defense systems and protect the health of the valuable personnel who operate them.

Continuous Integration

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Publisher : Pearson Education
ISBN 13 : 0321630149
Total Pages : 313 pages
Book Rating : 4.3/5 (216 download)

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Book Synopsis Continuous Integration by : Paul M. Duvall

Download or read book Continuous Integration written by Paul M. Duvall and published by Pearson Education. This book was released on 2007-06-29 with total page 313 pages. Available in PDF, EPUB and Kindle. Book excerpt: For any software developer who has spent days in “integration hell,” cobbling together myriad software components, Continuous Integration: Improving Software Quality and Reducing Risk illustrates how to transform integration from a necessary evil into an everyday part of the development process. The key, as the authors show, is to integrate regularly and often using continuous integration (CI) practices and techniques. The authors first examine the concept of CI and its practices from the ground up and then move on to explore other effective processes performed by CI systems, such as database integration, testing, inspection, deployment, and feedback. Through more than forty CI-related practices using application examples in different languages, readers learn that CI leads to more rapid software development, produces deployable software at every step in the development lifecycle, and reduces the time between defect introduction and detection, saving time and lowering costs. With successful implementation of CI, developers reduce risks and repetitive manual processes, and teams receive better project visibility. The book covers How to make integration a “non-event” on your software development projects How to reduce the amount of repetitive processes you perform when building your software Practices and techniques for using CI effectively with your teams Reducing the risks of late defect discovery, low-quality software, lack of visibility, and lack of deployable software Assessments of different CI servers and related tools on the market The book’s companion Web site, www.integratebutton.com, provides updates and code examples.

Software Testing and Continuous Quality Improvement

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Author :
Publisher : CRC Press
ISBN 13 : 1439834369
Total Pages : 684 pages
Book Rating : 4.4/5 (398 download)

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Book Synopsis Software Testing and Continuous Quality Improvement by : William E. Lewis

Download or read book Software Testing and Continuous Quality Improvement written by William E. Lewis and published by CRC Press. This book was released on 2017-06-01 with total page 684 pages. Available in PDF, EPUB and Kindle. Book excerpt: It is often assumed that software testing is based on clearly defined requirements and software development standards. However, testing is typically performed against changing, and sometimes inaccurate, requirements. The third edition of a bestseller, Software Testing and Continuous Quality Improvement, Third Edition provides a continuous quality framework for the software testing process within traditionally structured and unstructured environments. This framework aids in creating meaningful test cases for systems with evolving requirements. This completely revised reference provides a comprehensive look at software testing as part of the project management process, emphasizing testing and quality goals early on in development. Building on the success of previous editions, the text explains testing in a Service Orientated Architecture (SOA) environment, the building blocks of a Testing Center of Excellence (COE), and how to test in an agile development. Fully updated, the sections on test effort estimation provide greater emphasis on testing metrics. The book also examines all aspects of functional testing and looks at the relation between changing business strategies and changes to applications in development. Includes New Chapters on Process, Application, and Organizational Metrics All IT organizations face software testing issues, but most are unprepared to manage them. Software Testing and Continuous Quality Improvement, Third Edition is enhanced with an up-to-date listing of free software tools and a question-and-answer checklist for choosing the best tools for your organization. It equips you with everything you need to effectively address testing issues in the most beneficial way for your business.

Customer Oriented Software Quality Assurance

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Author :
Publisher : Prentice Hall
ISBN 13 :
Total Pages : 166 pages
Book Rating : 4.3/5 (91 download)

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Book Synopsis Customer Oriented Software Quality Assurance by : Frank P. Ginac

Download or read book Customer Oriented Software Quality Assurance written by Frank P. Ginac and published by Prentice Hall. This book was released on 1998 with total page 166 pages. Available in PDF, EPUB and Kindle. Book excerpt: This is a comprehensive, practical "how to" guide to customer-focused software quality assurance, for organizations of all sizes and types. Readers will learn how to design a quality assurance program that builds on customers' expectations. The book also explores the role of ISO 9000 and SEI CMM appraisals in customer-focused quality assurance.