Improving Healthcare with Control Charts

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Publisher : Quality Press
ISBN 13 : 0873895622
Total Pages : 285 pages
Book Rating : 4.8/5 (738 download)

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Book Synopsis Improving Healthcare with Control Charts by : Raymond G. Carey

Download or read book Improving Healthcare with Control Charts written by Raymond G. Carey and published by Quality Press. This book was released on 2003-01-01 with total page 285 pages. Available in PDF, EPUB and Kindle. Book excerpt: Do you feel you are drowning in a sea of data and wondering how you can learn from all of this information? While measuring quality efforts in healthcare is essential to the overall performance of any healthcare organization, it is also very complex, leaving many feeling overwhelmed and with a lot of unanswered questions: What are SPC methods and can they really help to improve healthcare? How can control charts be used to monitor key processes and outcomes? How can physicians use control charts to improve their clinical practice? In his latest book, Dr. Raymond Carey answers these questions and more as he helps to explain the need for, and the use of, SPC in healthcare. In Improving Healthcare with Control Charts: Basic and Advanced SPC Methods and Case Studies, Carey expands on his previous best-selling book, Measuring Quality Improvement in Healthcare, by providing more in-depth information on problems commonly experienced in constructing and analyzing control charts. He outlines specific SPC concepts, theories, and methods that will help improve measurement and therefore improve overall performance. Carey also presents many new case studies applying advanced methods and theory to real life healthcare situations.

Measuring Quality Improvement in Healthcare

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Publisher : Quality Press
ISBN 13 : 1636940811
Total Pages : 339 pages
Book Rating : 4.6/5 (369 download)

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Book Synopsis Measuring Quality Improvement in Healthcare by : Raymond G. Carey

Download or read book Measuring Quality Improvement in Healthcare written by Raymond G. Carey and published by Quality Press. This book was released on 2001-09-25 with total page 339 pages. Available in PDF, EPUB and Kindle. Book excerpt: This ground-breaking book addresses the critical, growing need among health care administrators and practitioners to measure the effectiveness of quality improvement efforts. Written by respected healthcare quality professionals, Measuring Quality Improvement in Healthcare covers practical applications of the tools and techniques of statistical process control (SPC), including control charts, in healthcare settings. The authors' straightforward discussions of data collection, variation, and process improvement set the context for the use and interpretation of control charts. Their approach incorporates "the voice of the customer" as a key element driving the improvement processes and outcomes. The core of the book is a set of 12 case studies that show how to apply statistical thinking to health care process, and when and how to use different types of control charts. The practical, down-to-earth orientation of the book makes it accessible to a wide readership. "Only authors who have used statistics and control charts to solve real-world healthcare problems could have written a book so practical and timely." - Barry S. Bader, Publisher The Quality Letter for Healthcare Leaders "Many clinicians and other healthcare leaders underestimate the great contributions that better statistical thinking could make toward reducing costs and improving outcomes. This fascinating and timely book is a fine guide for getting started." - Donald M. Berwick, M.D. President and CEO, Institute for Healthcare Improvement Associate Professor of Pediatrics, Harvard Medical School Contents: Planning Your CQI Journey, Preparing to Collect Data, Data Collection, Understanding Variation, Using Run and Control Charts to Analyze Process Variation, Control Chart Case Studies, Developing Improvement Strategies, Using Patient Surveys for CQI, Formulas for Calculating Control Limits

Applications of Control Charts for Quality Improvement in Health Care

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Publisher :
ISBN 13 : 9781641760805
Total Pages : pages
Book Rating : 4.7/5 (68 download)

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Book Synopsis Applications of Control Charts for Quality Improvement in Health Care by : Jerome Niyiora

Download or read book Applications of Control Charts for Quality Improvement in Health Care written by Jerome Niyiora and published by . This book was released on 2020-03-20 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:

Statistical Methods in Healthcare

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Publisher : John Wiley & Sons
ISBN 13 : 1119942047
Total Pages : 533 pages
Book Rating : 4.1/5 (199 download)

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Book Synopsis Statistical Methods in Healthcare by : Frederick W. Faltin

Download or read book Statistical Methods in Healthcare written by Frederick W. Faltin and published by John Wiley & Sons. This book was released on 2012-07-24 with total page 533 pages. Available in PDF, EPUB and Kindle. Book excerpt: Statistical Methods in Healthcare In recent years the number of innovative medicinal products and devices submitted and approved by regulatory bodies has declined dramatically. The medical product development process is no longer able to keep pace with increasing technologies, science and innovations and the goal is to develop new scientific and technical tools and to make product development processes more efficient and effective. Statistical Methods in Healthcare focuses on the application of statistical methodologies to evaluate promising alternatives and to optimize the performance and demonstrate the effectiveness of those that warrant pursuit is critical to success. Statistical methods used in planning, delivering and monitoring health care, as well as selected statistical aspects of the development and/or production of pharmaceuticals and medical devices are also addressed. With a focus on finding solutions to these challenges, this book: Provides a comprehensive, in-depth treatment of statistical methods in healthcare, along with a reference source for practitioners and specialists in health care and drug development. Offers a broad coverage of standards and established methods through leading edge techniques. Uses an integrated case study based approach, with focus on applications. Looks at the use of analytical and monitoring schemes to evaluate therapeutic performance. Features the application of modern quality management systems to clinical practice, and to pharmaceutical development and production processes. Addresses the use of modern statistical methods such as Adaptive Design, Seamless Design, Data Mining, Bayesian networks and Bootstrapping that can be applied to support the challenging new vision. Practitioners in healthcare-related professions, ranging from clinical trials to care delivery to medical device design, as well as statistical researchers in the field, will benefit from this book.

The Health Care Data Guide

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Publisher : John Wiley & Sons
ISBN 13 : 1118085884
Total Pages : 480 pages
Book Rating : 4.1/5 (18 download)

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Book Synopsis The Health Care Data Guide by : Lloyd P. Provost

Download or read book The Health Care Data Guide written by Lloyd P. Provost and published by John Wiley & Sons. This book was released on 2011-12-06 with total page 480 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Health Care Data Guide is designed to help students and professionals build a skill set specific to using data for improvement of health care processes and systems. Even experienced data users will find valuable resources among the tools and cases that enrich The Health Care Data Guide. Practical and step-by-step, this book spotlights statistical process control (SPC) and develops a philosophy, a strategy, and a set of methods for ongoing improvement to yield better outcomes. Provost and Murray reveal how to put SPC into practice for a wide range of applications including evaluating current process performance, searching for ideas for and determining evidence of improvement, and tracking and documenting sustainability of improvement. A comprehensive overview of graphical methods in SPC includes Shewhart charts, run charts, frequency plots, Pareto analysis, and scatter diagrams. Other topics include stratification and rational sub-grouping of data and methods to help predict performance of processes. Illustrative examples and case studies encourage users to evaluate their knowledge and skills interactively and provide opportunity to develop additional skills and confidence in displaying and interpreting data. Companion Web site: www.josseybass.com/go/provost

How to Use Control Charts for Healthcare

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Publisher : ASQ Quality Press
ISBN 13 : 9780873894524
Total Pages : 176 pages
Book Rating : 4.8/5 (945 download)

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Book Synopsis How to Use Control Charts for Healthcare by : D. Lynn Kelley

Download or read book How to Use Control Charts for Healthcare written by D. Lynn Kelley and published by ASQ Quality Press. This book was released on 1999-01-01 with total page 176 pages. Available in PDF, EPUB and Kindle. Book excerpt: Provides a link between accreditation standards of the Joint Commission on Accreditation for Healthcare Organizations (JCAHO) and quality tools needed to meet these standards. Demonstrates the use of control charts in accordance with JCAHO standards, and provides a how-to reference guide for control charts, with easy to understand instructions, examples, and extensive use of graphics. Each chapter's instructions are followed by examples for practice and training.

MediCaring Communities

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Publisher : Createspace Independent Publishing Platform
ISBN 13 : 9781481266918
Total Pages : 194 pages
Book Rating : 4.2/5 (669 download)

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Book Synopsis MediCaring Communities by : Joanne Lynn

Download or read book MediCaring Communities written by Joanne Lynn and published by Createspace Independent Publishing Platform. This book was released on 2016-06-16 with total page 194 pages. Available in PDF, EPUB and Kindle. Book excerpt: Americans want a long life and most of us will get to live into our 80's and beyond, but we have not squarely faced the challenges of living well in the last years of long lives. This book lays out a thoroughly pragmatic way to organize service delivery and financing so that Americans could count on living comfortably and meaningfully through the period of disability and illness that most will experience in the last years of life - all at a cost that families and taxpayers can sustain. MediCaring Communities offers to customize care around the priorities of elders and their families and to manage the local care system so it is reliable and efficient.Three out of four of us will need long-term care. The period of needing someone's help every day now lasts more than two years, on average. Most of us will not have saved enough to get through this part of life without financial help from family or government - indeed, we'll spend almost half of our total lifetime healthcare expenditures in this last part of life, mostly on personal care that is not covered by Medicare. We have not yet required housing to be modified for living with disabilities or secured a ready supply of home-delivered food, and we certainly have not required medical care to focus on the patient and family priorities in order to enable the last years to be meaningful and comfortable. Family caregiving will be a crisis as families become smaller, more dispersed, older, and facing inadequate retirement income for the younger generation. MediCaring Communities improve care by building care plans around the health needs and living situation of the elderly person and family, and especially from respecting their choices about priorities. The improvements in service delivery arise from integrating supportive services at home with customized medical care and installing local monitoring and management. The improvements in finance arise from harvesting savings from the current overuse of medical tests and treatments in this part of life. These come together in MediCaring Communities.Strong evidence supports each component, but the real strength is in the combination, where savings support critical community-based services, communities build the necessary environment, and elders and their families craft their course with the help of interdisciplinary teams. This book lays it out, using expansion of PACE (The Program of All-Inclusive Care of the Elderly) as the test case. The book provides a strong and complete guide to serious reform, and just in time for the aging of the Boomers which will escalate the needs dramatically during the 2030's. Now is the time to act.Advance Praise for MediCaring Communities"For decades, Joanne Lynn's has been the clearest, strongest, most soulful voice in America for modernizing the ways in which we care for frail elders. This essential book is her masterpiece. It offers a magisterial, evidence-based vision of that new care, and an entirely plausible pathway for reaching it. Facing a tsunami of aging, our nation simply cannot afford to ignore this counsel."-Donald M. Berwick, MD, President Emeritus and Senior Fellow, Institute for Healthcare Improvement, and former Administrator, Centers for Medicare & Medicaid Services."MediCaring Communities integrates good geriatrics and long-term services and supports, and building upon an expanded PACE program can be a tangible start. We should try this!"-Jennie Chin Hansen, Lead in Developing PACE; Past President, AARP; and Past CEO of On Lok Senior Health Services and the American Geriatrics Society.

McLaughlin and Kaluzny's Continuous Quality Improvement In Health Care

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Author :
Publisher : Jones & Bartlett Publishers
ISBN 13 : 1449677487
Total Pages : 624 pages
Book Rating : 4.4/5 (496 download)

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Book Synopsis McLaughlin and Kaluzny's Continuous Quality Improvement In Health Care by : Sollecito

Download or read book McLaughlin and Kaluzny's Continuous Quality Improvement In Health Care written by Sollecito and published by Jones & Bartlett Publishers. This book was released on 2011-09-29 with total page 624 pages. Available in PDF, EPUB and Kindle. Book excerpt: . Through a unique interdisciplinary perspective on quality management in health care, this text covers the subjects of operations management, organizational behavior, and health services research. With a particular focus on Total Quality Management and Continuous Quality Improvement, the challenges of implementation and institutionalization are addressed using examples from a variety of health care organizations, including primary care clinics, hospital laboratories, public health departments, and academic health centers. Important Notice: The digital edition of this book is missing some of the images or content found in the physical edition

Dynamic Capacity Management for Healthcare

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Publisher : CRC Press
ISBN 13 : 9781439819760
Total Pages : 226 pages
Book Rating : 4.8/5 (197 download)

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Book Synopsis Dynamic Capacity Management for Healthcare by : Pierce Story

Download or read book Dynamic Capacity Management for Healthcare written by Pierce Story and published by CRC Press. This book was released on 2016-04-19 with total page 226 pages. Available in PDF, EPUB and Kindle. Book excerpt: While hospitals can learn from other industries, they cannot be improved or run like factories. With work that is more individualized than standardized, and limited control over volume and arrivals, even the leanest-minded hospital must recognize that healthcare systems are more dynamic than nearly any work environment. Written with the creativity needed to navigate the rapidly changing landscape of healthcare, Dynamic Capacity Management for Healthcare: Advanced Methods and Tools for Optimization presents the unique new tools, methodologies, and thinking required of healthcare systems that want to survive and thrive in a reduced reimbursement, higher-cost world. Demonstrating his approaches and recommendations through case studies specific to the complex issues of healthcare delivery, Pierce Story, a long-time and passionate healthcare operations expert, shows how hospitals and health systems can make leaps in performance in an environment in which both financial and human resources are shrinking as expectations for clinical perfection continue to rise. Through its unique approach to the dynamic management of complex care systems, this volume raises the bar for what is possible. This text presents an excellent opportunity for healthcare’s change agents to meet the challenges and responsibilities of our day.

Advanced Performance Improvement in Health Care

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Publisher : Jones & Bartlett Learning
ISBN 13 : 0763764493
Total Pages : 461 pages
Book Rating : 4.7/5 (637 download)

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Book Synopsis Advanced Performance Improvement in Health Care by : Donald Lighter

Download or read book Advanced Performance Improvement in Health Care written by Donald Lighter and published by Jones & Bartlett Learning. This book was released on 2011 with total page 461 pages. Available in PDF, EPUB and Kindle. Book excerpt: Amidst a deepening crisis in U.S. health care, Advanced Performance Improvement in Health Care provides a results-oriented approach to rehabilitating an ailing healthcare system. With his innovative, instructive strategies, Lighter offers a welcome road map to guide meaningful change in the industry and to equip healthcare managers to meet 21st century challenges. Advanced Performance Improvement in Health Care: Principles and Methods provides healthcare educators, leaders, and clinicians with the specific knowledge and tools vital for creating and advocating for quality-centric, next-generation healthcare organizations. This unique compilation of management, analytical, and statistical methods and techniques serves as a comprehensive guide to harnessing todays technology and developing a culture of quality that delivers sustainable, quantifiable value in healthcare organizations.

Understanding Variation

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Publisher :
ISBN 13 :
Total Pages : 156 pages
Book Rating : 4.3/5 ( download)

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Book Synopsis Understanding Variation by : Donald J. Wheeler

Download or read book Understanding Variation written by Donald J. Wheeler and published by . This book was released on 1993 with total page 156 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book provides techniques to become numerically literate and able to understand and digest data.

Healthcare Analytics for Quality and Performance Improvement

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Publisher : John Wiley & Sons
ISBN 13 : 1118760158
Total Pages : 246 pages
Book Rating : 4.1/5 (187 download)

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Book Synopsis Healthcare Analytics for Quality and Performance Improvement by : Trevor L. Strome

Download or read book Healthcare Analytics for Quality and Performance Improvement written by Trevor L. Strome and published by John Wiley & Sons. This book was released on 2013-10-02 with total page 246 pages. Available in PDF, EPUB and Kindle. Book excerpt: Improve patient outcomes, lower costs, reduce fraud—all with healthcare analytics Healthcare Analytics for Quality and Performance Improvement walks your healthcare organization from relying on generic reports and dashboards to developing powerful analytic applications that drive effective decision-making throughout your organization. Renowned healthcare analytics leader Trevor Strome reveals in this groundbreaking volume the true potential of analytics to harness the vast amounts of data being generated in order to improve the decision-making ability of healthcare managers and improvement teams. Examines how technology has impacted healthcare delivery Discusses the challenge facing healthcare organizations: to leverage advances in both clinical and information technology to improve quality and performance while containing costs Explores the tools and techniques to analyze and extract value from healthcare data Demonstrates how the clinical, business, and technology components of healthcare organizations (HCOs) must work together to leverage analytics Other industries are already taking advantage of big data. Healthcare Analytics for Quality and Performance Improvement helps the healthcare industry make the most of the precious data already at its fingertips for long-overdue quality and performance improvement.

Measures of Success

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Author :
Publisher : Constancy, Inc.
ISBN 13 :
Total Pages : 357 pages
Book Rating : 4./5 ( download)

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Book Synopsis Measures of Success by : Mark Graban

Download or read book Measures of Success written by Mark Graban and published by Constancy, Inc.. This book was released on 2019-03-11 with total page 357 pages. Available in PDF, EPUB and Kindle. Book excerpt: A 260-page, full-color book that will help you: STOP REACTING TO NOISE. START RESPONDING TO SIGNALS. Measures of Success shows business leaders how. A PRACTICAL GUIDE FOR HOW TO MANAGE YOUR METRICS Organizations depend on metrics for their business. Question is, are they helping people do the right things? Or, encouraging them to overreact to every uptick, downturn, and change? In other words, reacting to noise. Noise is present in every metric. But, it's our reaction to noise that causes waste and stress. Too often, people don't recognize this. Like feeling stuck on a rollercoaster you no longer enjoy. We do and explain things that don't help us improve. At the cost of doing things that do. No need to be jittery about every change in a metric. Not by a long shot. Measures of Success shows a better way to chart and manage your metrics, in any organization or setting. For your business processes and activities, you need to know what's working, what's not, and what to change. And why. Then, you can determine what to stop doing, what to start doing, what to keep doing. So you can... Jump off the metrics rollercoaster, by responding to signals. Systematically. Sustainably. Learn how to identify meaningful signals in a metric. To respond just right. Or perhaps, not at all. You'll learn how with methods easy to understand, making it obvious what activities to do next. Loads of vivid stories and clear examples from healthcare, software companies, and more. With compelling case studies from the news and personal lives, too. "What gets measured gets managed." We've all heard that. But did you ever learn how to manage a metric? This ain't about gaming the system or fudging the numbers. This is about delivering real value, understood by everyone, and proven with data. Learn a better way to manage your measures. WHO IS MEASURES OF SUCCESS FOR? EXECUTIVES AND LEADERS...in healthcare, manufacturing, and services. Who know what to measure, and are now ready to learn how to manage those measurements. And... WILLING TO... Challenge and change the way things are done today Motivate workers to think and do them better tomorrow Coach people, versus telling them what to do Be responsible for results, not hold others accountable Encourage people to collaborate, not compete Help people sleep better at night because they're improving their work during the day TO BE CLEAR Measures of Success is not for leaders who'd rather give orders. Then, blame others when things go south. That whole hit the target or else thing... won't create real change, nor real value. But that ain't you, right? AFTER READING MEASURES OF SUCCESS ...you'll be able to answer three critical questions for your business. Are we achieving our target? And, how often? Occasionally? Consistently? Are we improving? And, can we predict our future performance? How do we improve? And, when do we react? When do we ignore? When do we improve? ...AND HOW CAN WE PROVE WE'RE IMPROVING? How would you feel if you could answer these questions for your business? Measures of Success shows you how. PROCESS BEHAVIOR CHARTS This book teaches you a proven method for filtering out noise, so we can identify signals. This means we waste less time chasing our tail and more time responding to signals that really matter, heading off small problems before they become big, or showing that we've boosted performance in significant and sustainable ways.

Lean Hospitals

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Publisher : CRC Press
ISBN 13 : 1439870446
Total Pages : 260 pages
Book Rating : 4.4/5 (398 download)

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Book Synopsis Lean Hospitals by : Mark Graban

Download or read book Lean Hospitals written by Mark Graban and published by CRC Press. This book was released on 2016-04-19 with total page 260 pages. Available in PDF, EPUB and Kindle. Book excerpt: Healthcare leaders around the world are facing tough challenges, including the need to deliver better value for patients and payers, which means improving quality while reducing cost. It might seem impossible to do both, but organizations around the world are proving it's possible, through Lean. Health systems are able to enhance all dimensions of patient care, including both safety and service, while creating more engaging and less frustrating workplaces for healthcare professionals and staff... all leading to improved long-term financial performance. Building on the success of the first two editions of this Shingo Prize-Winning book, Lean Hospitals: Improving Quality, Patient Safety, and Employee Engagement, Third Edition explains how to use the Lean philosophy and management system to improve safety, quality, access, and morale while reducing costs. Lean healthcare expert Mark Graban examines the challenges facing today’s health systems, including rising costs, falling reimbursement rates or budget constraints, employee retention, and harm to patients. The new edition of this international bestseller (translated into eight languages) begins with an overview of Lean methods and mindsets. It explains how engaging staff and leaders in Lean practices such as value stream mapping and process observation can help reduce wasted motion for caregivers, prevent delays for patients, and improve the long-term health of your organization. In addition to a new introduction from John Toussaint, this updated edition includes: New and updated material on identifying waste, A3 problem solving, employee idea management, kanban for materials management, and strategy deployment New case studies and examples—including a new 5S case study (Franciscan St. Francis Health) and other case examples highlighting the challenges and successes of an academic medical center and a small urgent access hospital, featuring quotes and stories from executives New examples and updated data throughout, including revised chapters on patient safety and patient flow challenges and the improvements driven by Lean Detailing the mindsets and methods needed for a successful transition to a Lean culture, the book provides the understanding of Lean practices—including value stream mapping, standardized work, error proofing, root cause problem solving, and daily improvement processes—needed to reduce common hospital errors and improve performance in other dimensions. The balanced approach outlined in this book will guide you through the process of improving the quality of care and service while reducing costs in your hospital. *The Lean Certification and Oversight Appeals committee has approved Lean Hospitals as recommended reading for those in pursuit of Lean Bronze Certification from SME, AME, Shingo Prize, and ASQ

Statistical Methods for Quality Improvement

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Author :
Publisher : John Wiley & Sons
ISBN 13 : 1118058100
Total Pages : 578 pages
Book Rating : 4.1/5 (18 download)

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Book Synopsis Statistical Methods for Quality Improvement by : Thomas P. Ryan

Download or read book Statistical Methods for Quality Improvement written by Thomas P. Ryan and published by John Wiley & Sons. This book was released on 2011-09-20 with total page 578 pages. Available in PDF, EPUB and Kindle. Book excerpt: Praise for the Second Edition "As a comprehensive statistics reference book for quality improvement, it certainly is one of the best books available." —Technometrics This new edition continues to provide the most current, proven statistical methods for quality control and quality improvement The use of quantitative methods offers numerous benefits in the fields of industry and business, both through identifying existing trouble spots and alerting management and technical personnel to potential problems. Statistical Methods for Quality Improvement, Third Edition guides readers through a broad range of tools and techniques that make it possible to quickly identify and resolve both current and potential trouble spots within almost any manufacturing or nonmanufacturing process. The book provides detailed coverage of the application of control charts, while also exploring critical topics such as regression, design of experiments, and Taguchi methods. In this new edition, the author continues to explain how to combine the many statistical methods explored in the book in order to optimize quality control and improvement. The book has been thoroughly revised and updated to reflect the latest research and practices in statistical methods and quality control, and new features include: Updated coverage of control charts, with newly added tools The latest research on the monitoring of linear profiles and other types of profiles Sections on generalized likelihood ratio charts and the effects of parameter estimation on the properties of CUSUM and EWMA procedures New discussions on design of experiments that include conditional effects and fraction of design space plots New material on Lean Six Sigma and Six Sigma programs and training Incorporating the latest software applications, the author has added coverage on how to use Minitab software to obtain probability limits for attribute charts. new exercises have been added throughout the book, allowing readers to put the latest statistical methods into practice. Updated references are also provided, shedding light on the current literature and providing resources for further study of the topic. Statistical Methods for Quality Improvement, Third Edition is an excellent book for courses on quality control and design of experiments at the upper-undergraduate and graduate levels. the book also serves as a valuable reference for practicing statisticians, engineers, and physical scientists interested in statistical quality improvement.

Health Care Quality Management

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Author :
Publisher : John Wiley & Sons
ISBN 13 : 1118505530
Total Pages : 624 pages
Book Rating : 4.1/5 (185 download)

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Book Synopsis Health Care Quality Management by : Thomas K. Ross

Download or read book Health Care Quality Management written by Thomas K. Ross and published by John Wiley & Sons. This book was released on 2014-01-07 with total page 624 pages. Available in PDF, EPUB and Kindle. Book excerpt: In today’s challenging health care environment, health care organizations are faced with improving patient outcomes, redesigning business processes, and executing quality and risk management initiatives. Health Care Quality Management offers an introduction to the field and practice of quality management and reveals the best practices and strategies health care organizations can adopt to improve patient outcomes and program quality. Filled with illustrative case studies that show how business processes can be restructured to achieve improvements in quality, risk reduction, and other key business results and outcomes Clearly demonstrates how to effectively use process analysis tools to identify issues and causes, select corrective actions, and monitor implemented solutions Includes vital information on the use of statistical process control to monitor system performance (variables) and outcomes (attributes) Also contains multiple data sets that can be used to practice the skills and tools discussed and reviews examples of where and how the tools have been applied in health care Provides information on root cause analysis and failure mode effects analysis and offers, as discussion, the clinical tools and applications that are used to improve patient care By emphasizing the tools of statistics and information technology, this book teaches future health care professionals how to identify opportunities for quality improvement and use the tools to make those improvements.

Quality Health Care

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Author :
Publisher : Jones & Bartlett Learning
ISBN 13 : 1284023079
Total Pages : 387 pages
Book Rating : 4.2/5 (84 download)

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Book Synopsis Quality Health Care by : Robert Lloyd

Download or read book Quality Health Care written by Robert Lloyd and published by Jones & Bartlett Learning. This book was released on 2017-08-18 with total page 387 pages. Available in PDF, EPUB and Kindle. Book excerpt: Written by an internationally-recognized expert in the field of quality management, this text is an essential guide for understanding how to plan and implement a successful quality measurement program in your healthcare facility. It begins by presenting an overview of the context for quality measurement, the forces influencing the demand for quality reform, how to listen to the voice of the customer, and the characteristics of quality that customers value most. Students will also learn how to select and define indicators to collect data and how to organize data into a dashboard that can provide feedback on progress toward quality measurement. Finally, this book explores how to analyze the data by detailing how variation lives in your data, and whether this variation is acceptable. Case studies are provided to demonstrate how quality measurement can be applied to clinical as well as operational aspects of healthcare delivery.