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Author :
Publisher :
ISBN 13 :
Total Pages : 444 pages
Book Rating : 4.:/5 (414 download)
Download or read book Implementing a Quality Management Program Using Statistical Quality Assurance & Performance Standards, 65Y142 written by and published by . This book was released on 1998 with total page 444 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author :
Publisher :
ISBN 13 :
Total Pages : 444 pages
Book Rating : 4.:/5 (1 download)
Download or read book Implementing a Quality Management Program Using Statistical Quality Assurance & Performance Standards written by and published by . This book was released on 1998 with total page 444 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Daniel Galin
Publisher : Pearson Education India
ISBN 13 : 9788131723951
Total Pages : 620 pages
Book Rating : 4.7/5 (239 download)
Download or read book Software Quality Assurance: From Theory To Implementation written by Daniel Galin and published by Pearson Education India. This book was released on 2004 with total page 620 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : John S Oakland
Publisher : Routledge
ISBN 13 : 1136376100
Total Pages : 479 pages
Book Rating : 4.1/5 (363 download)
Download or read book Oakland on Quality Management written by John S Oakland and published by Routledge. This book was released on 2012-05-04 with total page 479 pages. Available in PDF, EPUB and Kindle. Book excerpt: 'Oakland on the New Quality Management' shows managers how to implement a Total Quality Management strategy throughout all activities and thereby achieve top quality performance overall, not just focusing on product or service quality. The text addresses the issues of implementing TQM, teamwork, and changes in culture, and emphasizes the integration of TQM into the strategy of the organization with specific advice on how to implement TQM. Topics covered include quality function deployment (QFD), communications and quality strategy, measurement and benchmarking, and teamwork for culture change, including the 'Drive' model. Ten points are presented to aid senior management in their thinking on commitment, culture and communication issues.
Author : Erdener Kaynak
Publisher : Routledge
ISBN 13 : 1317952448
Total Pages : 128 pages
Book Rating : 4.3/5 (179 download)
Download or read book Implementation of Total Quality Management written by Erdener Kaynak and published by Routledge. This book was released on 2013-10-18 with total page 128 pages. Available in PDF, EPUB and Kindle. Book excerpt: Here is a comprehensive guide for training a workforce in Total Quality Management (TQM). An ideal resource for trainers, Total Quality Management Implementation contains a complete presentation of all relevant aspects of TQM. It provides a ready-made training format that can be used in all operational seminar/workshop contexts and includes a full set of charts for use by trainers in their presentations of TQM. The book assumes the trainer has a basic understanding of quality management, and it does not repeat the numerous discussions of TQM concepts readily available in other works. Total Quality Management Implementation begins with an overview of the current status of TQM in the United States. It then presents W. Edward Deming’s 14 point TQM philosophy, the core of his recommendations for achieving quality excellence through continuous improvement, along with a discussion of each point. The presentation charts have been designed to allow the trainer to adapt them to a particular organization’s unique characteristics and to supplement or add to them as necessary to fully explain each point to a particular audience. The charts are arranged in sequential order and follow the approach used by the author in training seminars around the world. Trainers can easily manipulate the length of the presentation for different audiences and purposes. A reference section lists many books on TQM principles which provide a helpful refresher. Total Quality Management Implementation is a unique and helpful guide for trainers with a basic knowledge of TQM, college or university faculty teaching TQM seminars or courses, and consultants and quality professionals who could use a reference and checklist of TQM principles.
Author : G. Gordon Schulmeyer
Publisher : Prentice Hall PTR
ISBN 13 :
Total Pages : 760 pages
Book Rating : 4.3/5 (91 download)
Download or read book Handbook of Software Quality Assurance written by G. Gordon Schulmeyer and published by Prentice Hall PTR. This book was released on 1999 with total page 760 pages. Available in PDF, EPUB and Kindle. Book excerpt: The industry's top guide to software quality -- completely updated! Practical techniques for mission-critical and commercial software. Build a great software quality organization. Prepare for ASQ Software Quality Engineer Certification. Software quality assurance has never been more challenging -- nor more business-critical. In this completely updated guide, sixteen of the world's leading SQA experts share their practical experience with the full range of techniques available for managing software quality. Discover the best ways to organize, staff and improve your software quality organization. Learn how to make the most of inspections, software configuration management, Pareto charts, metrics, statistical methods, CASE tools and other key SQA tools and approaches. "Handbook of Software Quality Assurance, Third Edition "shows you how to: Hire the right software quality professionals -- and get the best from them Structure your software quality program for maximum effectiveness Understand the role of software quality assurance in supporting the SEI Capability Maturity Model Leverage proven quality techniques from other fields Learn today's best practices for managing SQA in commercial software, customized mission-critical software, and embedded systems. Master the specialized techniques, standards, guidelines and rules for managing software safety, and walk through a state-of-the-art SQA case study at Boeing Space Transportation's Systems Software organization. Whether you're a software developer or customer, if you want more reliable software, this end-to-end guide will help you get it.
Author : Jorge Luis García Alcaraz
Publisher : Springer Nature
ISBN 13 : 3030693147
Total Pages : 466 pages
Book Rating : 4.0/5 (36 download)
Download or read book Techniques, Tools and Methodologies Applied to Quality Assurance in Manufacturing written by Jorge Luis García Alcaraz and published by Springer Nature. This book was released on 2021-05-18 with total page 466 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book presents a collection of real cases from industrial practices that production system and quality managers implement to ensure a high quality as well as a low cost in products. This book is divided in sections that are focused on: · The quality and philosophies implemented to production systems; starting from the product design as well as from the supply system. · The principal statistical techniques applied to the quality assurance (statistical quality control, analysis of tests and failure, quality function deployment, accelerated life tests, among others), the process of gathering information, its validation, its reliability process, and techniques for data analysis. · The techniques applied to the integration of human resources in the process of quality assurance, such as managers and operators’ participation, training, and training processes. · Use of information and communications technologies, software, and programs implemented to guarantee the quality of the products in the production systems. ISO standards and policies that are used for quality management and monitoring.
Author : B. G. Dale
Publisher :
ISBN 13 :
Total Pages : 288 pages
Book Rating : 4.3/5 (91 download)
Download or read book Quality Improvement Through Standards written by B. G. Dale and published by . This book was released on 1991 with total page 288 pages. Available in PDF, EPUB and Kindle. Book excerpt: Representing the current work on quality contained within the British Standards, this book is aimed at those managers and specialists who are responsible for designing, developing, setting up and maintaining systems, procedures, methods and operating instructions for the management of quality.
Author : Al Endres
Publisher : John Wiley & Sons
ISBN 13 : 9780471296195
Total Pages : 250 pages
Book Rating : 4.2/5 (961 download)
Download or read book Implementing Juran's Road Map for Quality Leadership written by Al Endres and published by John Wiley & Sons. This book was released on 2000 with total page 250 pages. Available in PDF, EPUB and Kindle. Book excerpt: Concise, convenient, to the point—a one-stop source for implementing quality leadership "At last, we now understand that quality superiority cannot be achieved by cheerleading. The journey requires many activities: managerial, technological, and statistical. Al Endres sets forth the what, the why, and the how of implementing a quality effort. This is a thoughtful, well-written book with plenty of practical examples. If you are serious about product quality, I urge you to follow this road map." —Frank M. Gryna Distinguished University Professor of Management University of Tampa This book takes a no-nonsense approach to quality implementation. It explains the Juran Institute’s model for TQM, introduces a road map for developing and implementing that model, and provides step-by-step guidance through each of the five phases of the implementation process: Decide, Prepare, Start, Expand, and Integrate. Using real-world examples of the actual achievements of organizations in a variety of industries and business functions, this reliable book describes exactly how to execute each phase for maximum benefit. To further expedite the learning process, each chapter includes a summary of key learning points for quick reference. Firsthand perspectives, charts, checklists, and benchmarks form a comprehensive road map for leaders and managers who need to take immediate, practical steps to implement and maintain successful quality initiatives. From the Institute whose name is synonymous with quality, this is the definitive guide to making total quality a reality in any organization.
Author : Jiju Antony
Publisher : Psychology Press
ISBN 13 : 9780415222716
Total Pages : 258 pages
Book Rating : 4.2/5 (227 download)
Download or read book Understanding, Managing, and Implementing Quality written by Jiju Antony and published by Psychology Press. This book was released on 2002 with total page 258 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book considers strategic aspects of quality management and self-assessment frameworks, and provides an in-depth examination of a number of the main quality improvement tools and techniques. Incorporating a critical orientation and drawing upon original case-studies, it also reviews the implementation of a variety of quality management programmes in a range of organisational contexts, including manufacturing, higher education, health care, policing and retailing.
Author : Joseph Kélada
Publisher : Dollard-des-Ormeaux, Québec : Quafec
ISBN 13 :
Total Pages : 228 pages
Book Rating : 4.3/5 ( download)
Download or read book Integral Quality Management written by Joseph Kélada and published by Dollard-des-Ormeaux, Québec : Quafec. This book was released on 1990 with total page 228 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Donald E. Lighter
Publisher : Jones & Bartlett Learning
ISBN 13 : 9780834218611
Total Pages : 490 pages
Book Rating : 4.2/5 (186 download)
Download or read book Principles and Methods of Quality Management in Health Care written by Donald E. Lighter and published by Jones & Bartlett Learning. This book was released on 2000 with total page 490 pages. Available in PDF, EPUB and Kindle. Book excerpt: Concentrating on quantitative methods for proper quality improvement documentation, the authors explain the processes for improving quality assurance among health care providers. Topics covered include group processes, statistical process control, clinical practice guidelines, care management, the l
Author : Barrie G. Dale
Publisher : John Wiley & Sons
ISBN 13 : 1118762177
Total Pages : 642 pages
Book Rating : 4.1/5 (187 download)
Download or read book Managing Quality written by Barrie G. Dale and published by John Wiley & Sons. This book was released on 2013-10-21 with total page 642 pages. Available in PDF, EPUB and Kindle. Book excerpt: Managing Quality, Fifth Edition is an essential resource for students and practitioners alike. This popular and highly successful introduction to Quality Management has been fully revised and updated to reflect recent developments in the field Includes new chapters on Improvement Approaches, Six Sigma, and new challenges in Quality Management Combines the latest information on the ISO 9000 quality management system series standards with up-to-date tools, techniques and quality systems Material has been re-ordered and changes to terminology have been made to bring the book completely up to date Provides a popular resource for students, academics, and business practitioners alike
Author : Alka Jarvis
Publisher : Quality Press
ISBN 13 : 0873899350
Total Pages : 245 pages
Book Rating : 4.8/5 (738 download)
Download or read book Achieving Customer Experience Excellence through a Quality Management System written by Alka Jarvis and published by Quality Press. This book was released on 2016-07-08 with total page 245 pages. Available in PDF, EPUB and Kindle. Book excerpt: We are in what many call The Age of the Customer. Customers are empowered more than ever before and demand a high level of customer attention and service. Their increasing expectations and demands worldwide have forced organizations to transform themselves and prepare for the customer experience (CX) battlefield. This landmark book addresses: What customer experience really means Why it matters Whether it has any substantial business impact What your organization can do to deliver and sustain your CX efforts, and How we got to this particular point in CX history This book is the result of exhaustive research conducted to incorporate various components that affect customer experience. Based on the research results, the authors make a case for seeing CX and associated transformations as the next natural evolution of the quality management system (QMS) already in place in most companies. Using an existing QMS as the foundation for CX not only creates a more sustainable platform, but it allows for a faster and more cost effective way to enable an organization to attain world-class CX.
Author : D.H. Stamatis
Publisher : Routledge
ISBN 13 : 1351407694
Total Pages : 333 pages
Book Rating : 4.3/5 (514 download)
Download or read book Total Quality Service written by D.H. Stamatis and published by Routledge. This book was released on 2018-12-12 with total page 333 pages. Available in PDF, EPUB and Kindle. Book excerpt: Total Quality Service rises to the business challenge of the 90s. It explains in the most concise terms possible the principles of TQS. The research stands-most unhappy customers do not complain. Instead, they never again buy from businesses that just once left them unsatisfied. What then is TQS? In the simplest terms, it is the true commitment to operationalizing the concept of customer focus, establishing service performance standards, measuring performance against benchmarks, recognizing and rewarding exemplary behavior, and maintaining enthusiasm for the customer at all times. Companies that do not provide quality service not only won't compete-they won't exist. Let Total Quality Service put you and your employees on the cutting edge of customer satisfaction.
Author : Sony, Michael
Publisher : IGI Global
ISBN 13 : 1522598316
Total Pages : 462 pages
Book Rating : 4.5/5 (225 download)
Download or read book Quality Management Implementation in Higher Education: Practices, Models, and Case Studies written by Sony, Michael and published by IGI Global. This book was released on 2019-08-02 with total page 462 pages. Available in PDF, EPUB and Kindle. Book excerpt: Although initially utilized in business and industrial environments, quality management systems can be adapted into higher education to assess and improve an institution’s standards. These strategies are now playing a vital role in educational areas such as teaching, learning, and institutional-level practices. However, quality management tools and models must be adapted to fit with the culture of higher education. Quality Management Implementation in Higher Education: Practices, Models, and Case Studies is a pivotal reference source that explores the challenges and solutions of designing quality management models in the current educational culture. Featuring research on topics such as Lean Six Sigma, distance education, and student supervision, this book is ideally designed for school board members, administrators, deans, policymakers, stakeholders, professors, graduate students, education professionals, and researchers seeking current research on the applications and success factors of quality management systems in various facets of higher education.
Author : Stephen B. Vardeman
Publisher :
ISBN 13 :
Total Pages : 584 pages
Book Rating : 4.F/5 ( download)
Download or read book Statistical Quality Assurance Methods for Engineers written by Stephen B. Vardeman and published by . This book was released on 1999 with total page 584 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Tools You Need To Be A Successful Engineer As you read through this new text, you'll discover the importance of Statistical Quality Control (SQC) tools in engineering process monitoring and improvement. You'll learn what SQC methods can and cannot do, and why these are valuable additions to your engineering tool kit. And instead of overwhelming you with unnecessary details, the authors make the implementation of statistical tools "user-friendly." The rich set of examples and problems integrated throughout this book will help you gain a better understanding of where and how to apply SQC tools. Real projects, cases and data sets show you clearly how SQC tools are used in practice. Topics are covered in the right amount of detail to give you insight into their relative importance in modern quality assurance and the ability to immediately use them. This approach provides the mix of tools you'll need to succeed in your engineering career. Key Features of the Text * Provides a coherent presentation of the role of statistics in quality assurance. * Places special attention on making sure that while the technical details are absolutely correct, they do not overwhelm the reader. * Presents the material in realistic contexts, with examples and problems that are based on real-world projects, cases and data sets. * The implementation of statistical tools is user-friendly. * The statistical treatment emphasizes graphics and estimation (and de-emphasizes hypothesis testing).
