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Author : Kristen Sullivan
Publisher : Pearson Longman
ISBN 13 : 9789620199349
Total Pages : 96 pages
Book Rating : 4.1/5 (993 download)
Download or read book Impact Conversation written by Kristen Sullivan and published by Pearson Longman. This book was released on 2008-12-01 with total page 96 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Douglas Stone
Publisher : Penguin
ISBN 13 : 0593511697
Total Pages : 401 pages
Book Rating : 4.5/5 (935 download)
Download or read book Difficult Conversations written by Douglas Stone and published by Penguin. This book was released on 2023-08-22 with total page 401 pages. Available in PDF, EPUB and Kindle. Book excerpt: The 10th-anniversary edition of the New York Times business bestseller-now updated with "Answers to Ten Questions People Ask" We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the Harvard Negotiation Project, the organization that brought you Getting to Yes, Difficult Conversations provides a step-by-step approach to having those tough conversations with less stress and more success. you'll learn how to: · Decipher the underlying structure of every difficult conversation · Start a conversation without defensiveness · Listen for the meaning of what is not said · Stay balanced in the face of attacks and accusations · Move from emotion to productive problem solving
Author : Joseph Grenny
Publisher : McGraw Hill Professional
ISBN 13 : 1260474194
Total Pages : 332 pages
Book Rating : 4.2/5 (64 download)
Download or read book Crucial Conversations: Tools for Talking When Stakes are High, Third Edition written by Joseph Grenny and published by McGraw Hill Professional. This book was released on 2021-10-26 with total page 332 pages. Available in PDF, EPUB and Kindle. Book excerpt: Keep your cool and get the results you want when faced with crucial conversations. This New York Times bestseller and business classic has been fully updated for a world where skilled communication is more important than ever. The book that revolutionized business communications has been updated for today’s workplace. Crucial Conversations provides powerful skills to ensure every conversation—especially difficult ones—leads to the results you want. Written in an engaging and witty style, the book teaches readers how to be persuasive rather than abrasive, how to get back to productive dialogue when others blow up or clam up, and it offers powerful skills for mastering high-stakes conversations, regardless of the topic or person. This new edition addresses issues that have arisen in recent years. You’ll learn how to: Respond when someone initiates a crucial conversation with you Identify and address the lag time between identifying a problem and discussing it Communicate more effectively across digital mediums When stakes are high, opinions vary, and emotions run strong, you have three choices: Avoid a crucial conversation and suffer the consequences; handle the conversation poorly and suffer the consequences; or apply the lessons and strategies of Crucial Conversations and improve relationships and results. Whether they take place at work or at home, with your coworkers or your spouse, crucial conversations have a profound impact on your career, your happiness, and your future. With the skills you learn in this book, you'll never have to worry about the outcome of a crucial conversation again.
Author : Sherry Turkle
Publisher : Penguin
ISBN 13 : 0143109790
Total Pages : 450 pages
Book Rating : 4.1/5 (431 download)
Download or read book Reclaiming Conversation written by Sherry Turkle and published by Penguin. This book was released on 2016-10-04 with total page 450 pages. Available in PDF, EPUB and Kindle. Book excerpt: “In a time in which the ways we communicate and connect are constantly changing, and not always for the better, Sherry Turkle provides a much needed voice of caution and reason to help explain what the f*** is going on.” —Aziz Ansari, author of Modern Romance Renowned media scholar Sherry Turkle investigates how a flight from conversation undermines our relationships, creativity, and productivity—and why reclaiming face-to-face conversation can help us regain lost ground. We live in a technological universe in which we are always communicating. And yet we have sacrificed conversation for mere connection. Preeminent author and researcher Sherry Turkle has been studying digital culture for over thirty years. Long an enthusiast for its possibilities, here she investigates a troubling consequence: at work, at home, in politics, and in love, we find ways around conversation, tempted by the possibilities of a text or an email in which we don’t have to look, listen, or reveal ourselves. We develop a taste for what mere connection offers. The dinner table falls silent as children compete with phones for their parents’ attention. Friends learn strategies to keep conversations going when only a few people are looking up from their phones. At work, we retreat to our screens although it is conversation at the water cooler that increases not only productivity but commitment to work. Online, we only want to share opinions that our followers will agree with – a politics that shies away from the real conflicts and solutions of the public square. The case for conversation begins with the necessary conversations of solitude and self-reflection. They are endangered: these days, always connected, we see loneliness as a problem that technology should solve. Afraid of being alone, we rely on other people to give us a sense of ourselves, and our capacity for empathy and relationship suffers. We see the costs of the flight from conversation everywhere: conversation is the cornerstone for democracy and in business it is good for the bottom line. In the private sphere, it builds empathy, friendship, love, learning, and productivity. But there is good news: we are resilient. Conversation cures. Based on five years of research and interviews in homes, schools, and the workplace, Turkle argues that we have come to a better understanding of where our technology can and cannot take us and that the time is right to reclaim conversation. The most human—and humanizing—thing that we do. The virtues of person-to-person conversation are timeless, and our most basic technology, talk, responds to our modern challenges. We have everything we need to start, we have each other. Turkle's latest book, The Empathy Diaries (3/2/21) is available now.
Author : Susan Scott
Publisher : Penguin
ISBN 13 : 9780425193372
Total Pages : 324 pages
Book Rating : 4.1/5 (933 download)
Download or read book Fierce Conversations (Revised and Updated) written by Susan Scott and published by Penguin. This book was released on 2004-01-06 with total page 324 pages. Available in PDF, EPUB and Kindle. Book excerpt: Fully revised and updated—the national bestselling communication skills guide that will help you achieve personal and professional success one conversation at a time. The master teacher of positive change through powerful communication, Susan Scott wants you to succeed. To do that, she explains, you must transform everyday conversations at work and at home with effective ways to get your message across—and get what you want. In this guide, which includes a workbook and The Seven Principles of Fierce Conversations, Scott teaches you how to: • Overcome barriers to meaningful communication • Expand and enrich relationships with colleagues, friends, and family • Increase clarity and improve understanding • Handle strong emotions—on both sides of the table • Connect with colleagues, customers and family at a deep level Includes a Foreword by Ken Blanchard, the bestselling co-author of The One Minute Manager
Author : David Ehrlichman
Publisher : Berrett-Koehler Publishers
ISBN 13 : 1523091703
Total Pages : 187 pages
Book Rating : 4.5/5 (23 download)
Download or read book Impact Networks written by David Ehrlichman and published by Berrett-Koehler Publishers. This book was released on 2021-10-12 with total page 187 pages. Available in PDF, EPUB and Kindle. Book excerpt: This practical guide shows how to facilitate collaboration among diverse individuals and organizations to navigate complexity and create change in our interconnected world. The social and environmental challenges we face today are not only complex, they are also systemic and structural and have no obvious solutions. They require diverse combinations of people, organizations, and sectors to coordinate actions and work together even when the way forward is unclear. Even so, collaborative efforts often fail because they attempt to navigate complexity with traditional strategic plans, created by hierarchies that ignore the way people naturally connect. By embracing a living-systems approach to organizing, impact networks bring people together to build relationships across boundaries; leverage the existing work, skills, and motivations of the group; and make progress amid unpredictable and ever-changing conditions. As a powerful and flexible organizing system that can span regions, organizations, and silos of all kinds, impact networks underlie some of the most impressive and large-scale efforts to create change across the globe. David Ehrlichman draws on his experience as a network builder; interviews with dozens of network leaders; and insights from the fields of network science, community building, and systems thinking to provide a clear process for creating and developing impact networks. Given the increasing complexity of our society and the issues we face, our ability to form, grow, and work through networks has never been more essential.
Author : Carey Nieuwhof
Publisher :
ISBN 13 : 9781941259467
Total Pages : 0 pages
Book Rating : 4.2/5 (594 download)
Download or read book Lasting Impact written by Carey Nieuwhof and published by . This book was released on 2015-05 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: You've probably noticed ... Churches aren't growing. Young adults are walking away. Volunteers are hard to recruit. Leaders are burning out. And the culture is changing faster than ever before. There's no doubt the church is in a moment in history for which few church leaders are prepared. You can look for answers, but the right response depends on having the right conversation. In Lasting Impact, Carey Nieuwhof leads you and your team through seven conversations that will help your church grow and have a lasting impact. What if ...- Having the right conversations could change your trajectory?- There was more hope than you realized?- The potential to grow was greater than the potential to decline?- Your community was waiting for a church to offer the hope they're looking for?- Your best days as a church were ahead of you? Maybe the future belongs to the churches that are willing to have the most honest conversations at a critical time. That's what Lasting Impact is designed to facilitate.
Author : Phil Harkins
Publisher : McGraw Hill Professional
ISBN 13 : 0071366261
Total Pages : 209 pages
Book Rating : 4.0/5 (713 download)
Download or read book Powerful Conversations: How High Impact Leaders Communicate written by Phil Harkins and published by McGraw Hill Professional. This book was released on 1999-06-28 with total page 209 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Phil Harkins has it exactly right. To be a leader is to communicate powerfully—as he does in this thoughtful book."- Robert B. Reich, Professor of Social and Economic PolicyBrandeis University. Powerful Conversations breed a powerful organization. POWERFUL CONVERSATIONS is packed with goal-oriented strategies, tools, and real-life examples from great leaders. Use its deliberate, directed techniques to achieve exceptional levels of performance, create and maintain valuable relationships, and forward the goals of both yourself and your organization with every word you speak. Mastering the three stages of a Powerful Conversation—from shared feelings and beliefs, to an exchange of wants and needs, closing with action steps and mutual commitments—will help you exercise more control over your interactions, and greatly enhance both your leadership skills and your success. Look inside to discover: How to plan, conduct, and measure Powerful Conversations; Using the Tower of Power as a tool in coaching; The four Cs of Trust—clarity, caring, consistency, and commitment Five strategies to satisfy—and keep—your best employees Tools to turn the company grapevine from a poisonous plant into a pathway for learning Determining your leadership competencies through the Leadership Assessment Instrument Targeting Passionate Champions to drive an Agenda for Change. Leaders across the country are praising POWERFUL CONVERSATIONS: "Phil Harkins has it exactly right. To be a leader is to communicate powerfully—as he does in this thoughtful book." - Robert B. Reich, Professor of Social and Economic Policy, Brandeis University. "Powerful Conversations have made a real difference in the effectiveness of the Operations Senior Leadership Team. We are delivering unprecedented results thanks to the clearer communication and improved working relationships." - Larry Gundrum, Senior Vice President, Kraft Foods. "In my business, Powerful Conversations are leading to believability and a growing sense of achievability by our employees that they can drive a massive agenda for change." - Linda Coughlin, Managing Director, Scudder Kemper Investments, Inc. "In a fast forward world, candor and clarity are prerequisites for success. POWERFUL CONVERSATIONS is a must read book for leading into the 21st century." - Steve Ozonian, Chairman and CEO, Prudential Real Estate and Relocations Solutions. "A powerful guide, both savvy and wise, to emotional intelligence in action. Phil Harkins has given us an essential handbook for leaders at any level." - Daniel Goleman, Author, Working with Emotional Intelligence.
Author : Glenn E. Singleton
Publisher : Corwin Press
ISBN 13 : 1412992664
Total Pages : 361 pages
Book Rating : 4.4/5 (129 download)
Download or read book More Courageous Conversations About Race written by Glenn E. Singleton and published by Corwin Press. This book was released on 2012-10-03 with total page 361 pages. Available in PDF, EPUB and Kindle. Book excerpt: In this companion to his best-selling book, Singleton presents first-person vignettes and a detailed case study showing educators how to usher in courageous conversations to ignite systemic transformation.
Author : Riaz Meghji
Publisher : Page Two
ISBN 13 : 1989603726
Total Pages : 0 pages
Book Rating : 4.9/5 (896 download)
Download or read book Every Conversation Counts written by Riaz Meghji and published by Page Two. This book was released on 2021-02-09 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: "You are one conversation away from changing your life. We all crave connection. We were never meant to live alone or communicate only in 'likes' and retweets. In Every Conversation Counts, TV host and human connection keynote speaker Riaz Meghji digs deep into the dangers of isolation and loneliness, our social pandemic, that have been brought into sharp relief by the coronavirus crisis. He tackles a uniquely modern question: why are we so connected, and yet so alone--and how can we reconnect? Sharing personal insights from powerful interviews and years of on-air experience, Meghji offers 5 simple habits for building extraordinary relationships. He explains how to spark authentic conversations, win trust, create new business, and collaborate effectively. Meghji points a way forward to a better future--one in which we express genuine curiosity about others, listen with our whole hearts, show up as our authentic selves, and make every conversation count"--
Author : Chris Ertel
Publisher : Simon and Schuster
ISBN 13 : 1451697694
Total Pages : 272 pages
Book Rating : 4.4/5 (516 download)
Download or read book Moments of Impact written by Chris Ertel and published by Simon and Schuster. This book was released on 2014-02-11 with total page 272 pages. Available in PDF, EPUB and Kindle. Book excerpt: Moments of Impact is a book on a mission: to eradicate time-sucking, energy-depleting workshops and meetings. In our fast-changing world, organizations have important challenges and opportunities to address—and no time to waste. Moments of Impact delivers the single most useful resource for managers and leaders who need better strategic conversation—now—to shape the future of their organizations. Moments of Impact is an essential guide for ambitious leaders who get assigned the hardest and most vexing strategic issues in their organizations, for entrepreneurs trying to manage board expectations, for social change agents pioneering new business models for community impact, for hopeful educators and healthcare practitioners trying to transform slow-to-change industries, and for enterprising students committed to tackling global challenges. Drawing on decades of combined experience as innovation strategists, Ertel and Solomon articulate the purpose, principles, and practices of well-designed strategic conversations. They weave together a lively and compelling mix of social science theories and research, interviews with more than 100 thought leaders, organization leaders, and practitioners, as well as dozens of anecdotes and practical cases from diverse organizations. The book also includes a sixty-page Starter Kit with diagnostic questions, best practices, tips and suggestions, and recommended readings to enable you to put the ideas to work immediately.
Author : Douglas Stone
Publisher : Penguin
ISBN 13 : 1101496762
Total Pages : 351 pages
Book Rating : 4.1/5 (14 download)
Download or read book Difficult Conversations written by Douglas Stone and published by Penguin. This book was released on 2010-11-02 with total page 351 pages. Available in PDF, EPUB and Kindle. Book excerpt: The 10th-anniversary edition of the New York Times business bestseller-now updated with "Answers to Ten Questions People Ask" We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the Harvard Negotiation Project, the organization that brought you Getting to Yes, Difficult Conversations provides a step-by-step approach to having those tough conversations with less stress and more success. you'll learn how to: · Decipher the underlying structure of every difficult conversation · Start a conversation without defensiveness · Listen for the meaning of what is not said · Stay balanced in the face of attacks and accusations · Move from emotion to productive problem solving
Author : Kerry Patterson
Publisher : McGraw Hill Professional
ISBN 13 : 0071772200
Total Pages : 287 pages
Book Rating : 4.0/5 (717 download)
Download or read book Crucial Conversations Tools for Talking When Stakes Are High, Second Edition written by Kerry Patterson and published by McGraw Hill Professional. This book was released on 2011-09-16 with total page 287 pages. Available in PDF, EPUB and Kindle. Book excerpt: The New York Times and Washington Post bestseller that changed the way millions communicate “[Crucial Conversations] draws our attention to those defining moments that literally shape our lives, our relationships, and our world. . . . This book deserves to take its place as one of the key thought leadership contributions of our time.” —from the Foreword by Stephen R. Covey, author of The 7 Habits of Highly Effective People “The quality of your life comes out of the quality of your dialogues and conversations. Here’s how to instantly uplift your crucial conversations.” —Mark Victor Hansen, cocreator of the #1 New York Times bestselling series Chicken Soup for the Soul® The first edition of Crucial Conversations exploded onto the scene and revolutionized the way millions of people communicate when stakes are high. This new edition gives you the tools to: Prepare for high-stakes situations Transform anger and hurt feelings into powerful dialogue Make it safe to talk about almost anything Be persuasive, not abrasive
Author : Diana Deibel
Publisher : Rosenfeld Media
ISBN 13 : 1933820861
Total Pages : 308 pages
Book Rating : 4.9/5 (338 download)
Download or read book Conversations with Things written by Diana Deibel and published by Rosenfeld Media. This book was released on 2021-04-20 with total page 308 pages. Available in PDF, EPUB and Kindle. Book excerpt: Welcome to the future, where you can talk with the digital things around you: voice assistants, chatbots, and more. But these interactions can be unhelpful and frustrating—sometimes even offensive or biased. Conversations with Things teaches you how to design conversations that are useful, ethical, and human–centered—because everyone deserves to be understood, especially you.
Author : Professor Paul C Rosenblatt
Publisher : Ashgate Publishing, Ltd.
ISBN 13 : 1472415604
Total Pages : 193 pages
Book Rating : 4.4/5 (724 download)
Download or read book The Impact of Racism on African American Families written by Professor Paul C Rosenblatt and published by Ashgate Publishing, Ltd.. This book was released on 2014-02-28 with total page 193 pages. Available in PDF, EPUB and Kindle. Book excerpt: In spite of the existence of statistics and numerical data on various aspects of African American life, including housing, earnings, assets, unemployment, household violence, teen pregnancy and encounters with the criminal justice system, social science literature on how racism affects the everyday interactions of African American families is limited. How does racism come home to and affect African American families? If a father in an African American family is denied employment on the basis of his race or a wife is demeaned at work by racist slurs, how is their family life affected? Given the lack of social science literature responding to these questions, this volume turns to an alternative source in order to address them: literature. Engaging with novels written by African American authors, it explores their rich depictions of African American family life, showing how these can contribute to our sociological knowledge and making the case for the novel as an object and source of social research. As such, it will appeal to scholars and students of the sociology of the family, race and ethnicity, cultural studies and literature.
Author : Emmanuel Acho
Publisher : Flatiron Books: An Oprah Book
ISBN 13 : 125080048X
Total Pages : 288 pages
Book Rating : 4.2/5 (58 download)
Download or read book Uncomfortable Conversations with a Black Man written by Emmanuel Acho and published by Flatiron Books: An Oprah Book. This book was released on 2020-11-10 with total page 288 pages. Available in PDF, EPUB and Kindle. Book excerpt: INSTANT NEW YORK TIMES BESTSELLER An urgent primer on race and racism, from the host of the viral hit video series “Uncomfortable Conversations with a Black Man” “You cannot fix a problem you do not know you have.” So begins Emmanuel Acho in his essential guide to the truths Americans need to know to address the systemic racism that has recently electrified protests in all fifty states. “There is a fix,” Acho says. “But in order to access it, we’re going to have to have some uncomfortable conversations.” In Uncomfortable Conversations With a Black Man, Acho takes on all the questions, large and small, insensitive and taboo, many white Americans are afraid to ask—yet which all Americans need the answers to, now more than ever. With the same open-hearted generosity that has made his video series a phenomenon, Acho explains the vital core of such fraught concepts as white privilege, cultural appropriation, and “reverse racism.” In his own words, he provides a space of compassion and understanding in a discussion that can lack both. He asks only for the reader’s curiosity—but along the way, he will galvanize all of us to join the antiracist fight.
Author : Reyna Grande
Publisher : Simon and Schuster
ISBN 13 : 1451661789
Total Pages : 384 pages
Book Rating : 4.4/5 (516 download)
Download or read book The Distance Between Us written by Reyna Grande and published by Simon and Schuster. This book was released on 2012 with total page 384 pages. Available in PDF, EPUB and Kindle. Book excerpt: Traces the author's experiences as an illegal child immigrant, describing her father's violent alcoholism, her efforts to obtain a higher education, and the inspiration of Latina authors.
