The Gold Standard

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Publisher : HarperCollins Leadership
ISBN 13 : 1400224047
Total Pages : 241 pages
Book Rating : 4.4/5 (2 download)

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Book Synopsis The Gold Standard by : Colin Cowie

Download or read book The Gold Standard written by Colin Cowie and published by HarperCollins Leadership. This book was released on 2021-09-07 with total page 241 pages. Available in PDF, EPUB and Kindle. Book excerpt: Learn how to cultivate the most incredible customer experiences on earth through this essential guide by Colin Cowie, distinguished purveyor of unforgettable “wow” events for the world’s most demanding clients. If you’re searching for ways to ensure your customers walk away from your company with a smile on their face and a plan to return, you found it. And any business organization can adapt the tools and techniques in this book. Colin Cowie, one of the world’s most sought-after event planners, shares the hard-won and hard-nosed advice he has learned through entertaining and engaging stories and examples. He gives readers the indisputable blueprint for creating a customer-service culture that anyone can tailor to their own needs, whether you’re a shopkeeper, corporate marketing director, or budding event planner. Upon coming to the United States from South Africa with $400 in his pocket, Colin built his highly successful catering and event-planning business from the ground up to become event planner to the most respected tastemakers and personalities in the world—including Oprah Winfrey, Jennifer Lopez, Ryan Seacrest, and Kim Kardashian, to name a few. In this book, you will: Learn how to formulate your own vision, mission statements, and guiding principles, and effectively communicate them to your team. Learn how you can align your vision with your essential mission statement. Discover the core values, including service and accountability, that fuel Colin’s customer-care ethos, and how you can apply those values to your own business. Have a renewed understanding of how vitally important it is that you take good care of the people who work for you so they, in turn, can care for your customers. Become armed to inspire and empower your team. Be guided to create your own “bible” of scripts, protocols, and procedures that will streamline customer-care situations while making every customer feel like their individual desires are being taken care of. Learn how to use every complaint as an opportunity, as well as why you should be more afraid of a client who doesn’t complain when something goes wrong versus one who does.

Just a Dog

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Publisher : Temple University Press
ISBN 13 : 9781592134731
Total Pages : 244 pages
Book Rating : 4.1/5 (347 download)

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Book Synopsis Just a Dog by : Arnold Arluke

Download or read book Just a Dog written by Arnold Arluke and published by Temple University Press. This book was released on 2006 with total page 244 pages. Available in PDF, EPUB and Kindle. Book excerpt: How can we make sense of acts of cruelty towards animals?

Freud's Mistress

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Publisher : Penguin
ISBN 13 : 0425270025
Total Pages : 386 pages
Book Rating : 4.4/5 (252 download)

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Book Synopsis Freud's Mistress by : Karen Mack

Download or read book Freud's Mistress written by Karen Mack and published by Penguin. This book was released on 2014-06-03 with total page 386 pages. Available in PDF, EPUB and Kindle. Book excerpt: “A thrilling story of seduction, betrayal, and loss, Freud’s Mistress will titillate fans of Memoirs of a Geisha and The Other Boleyn Girl.”—Booklist In fin-de-siècle Vienna, it was not easy for a woman to find fulfillment both intellectually and sexually. But many believe that Minna Bernays was able to find both with one man—her brother-in-law, Sigmund Freud. At once a portrait of two sisters—the rebellious, independent Minna and her inhibited sister, Martha—and of the compelling and controversial doctor who would be revered as one of the twentieth century’s greatest thinkers, Freud’s Mistress is a novel rich with passion and historical detail and “a portrait of forbidden desire [with] a thought-provoking central question: How far are you willing to go to be happy?”* *Publishers Weekly

My Thinning Years

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Publisher : Hazelden Publishing
ISBN 13 : 161649509X
Total Pages : 338 pages
Book Rating : 4.6/5 (164 download)

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Book Synopsis My Thinning Years by : Jon Derek Croteau

Download or read book My Thinning Years written by Jon Derek Croteau and published by Hazelden Publishing. This book was released on 2014-08-30 with total page 338 pages. Available in PDF, EPUB and Kindle. Book excerpt: The author tells the story of growing up denying his homosexuality in order to earn the love of his abusive father and how he eventually faced his sexual identity and began sorting through years of repressed anger.

The Joy of Breeding Your Own Show Dog

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Publisher : John Wiley & Sons
ISBN 13 : 076457776X
Total Pages : 257 pages
Book Rating : 4.7/5 (645 download)

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Book Synopsis The Joy of Breeding Your Own Show Dog by : Ann Seranne

Download or read book The Joy of Breeding Your Own Show Dog written by Ann Seranne and published by John Wiley & Sons. This book was released on 2004-11-19 with total page 257 pages. Available in PDF, EPUB and Kindle. Book excerpt: Back by popular demand the only breeding book endorsed by top breeders "There are many books on breeding dogs, but Ann's book is so on-target and comprehensive that it has become a bible among successful breeders. The news that Howell is making this modern classic available again is to the benefit of both new and future generations of aspiring breeders." -- From the new Foreword by Wendell J. Sammet, The American Kennel Club's first Breeder of the Year (2002) The bible of quality dog breeding, The Joy of Breeding Your Own Show Dog is a must-have for novice and veteran breeders alike, covering everything from developing a viable breeding program to genetics to whelping, raising, and socializing puppies. Written in easy-to-understand language by renowned dog breeder Ann Seranne, this classic takes you step by step through the entire process of breeding a successful litter, from the moment of conception to a dog's first show. You'll see how to select a method of breeding, evaluate your own breeding stock and the potential of a litter, avoid the pitfalls of whelping, and properly care for the litter until the puppies are ready to go to their new homes. Ann Seranne's deep love of dogs, her vast knowledge, and her expertise make this the only guide you will ever need to become a successful breeder.

Eleanor Oliphant Is Completely Fine

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Publisher : Turtleback
ISBN 13 : 9780606415606
Total Pages : 352 pages
Book Rating : 4.4/5 (156 download)

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Book Synopsis Eleanor Oliphant Is Completely Fine by : Perfection Learning Corporation

Download or read book Eleanor Oliphant Is Completely Fine written by Perfection Learning Corporation and published by Turtleback. This book was released on 2020 with total page 352 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Ladylike Lessons

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Publisher :
ISBN 13 : 9781497399402
Total Pages : 176 pages
Book Rating : 4.3/5 (994 download)

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Book Synopsis Ladylike Lessons by : Chelsea-Lyn Rudder

Download or read book Ladylike Lessons written by Chelsea-Lyn Rudder and published by . This book was released on 2014-04-01 with total page 176 pages. Available in PDF, EPUB and Kindle. Book excerpt: Inspired by over ten years of living, working and dating in Manhattan, Ladylike Lessons is all about creating a refined life in the modern world. By showing how to develop a feminine sense of decorum and sophistication, the author offers young women an alternative to the crass female personas that dominate the media. Ladylike Lessons: A Guide to Feminine Empowerment, Elegance and Etiquette steers readers down the path toward becoming well-rounded 21st century tastemakers. A Ladylike is charming, intelligent and well-coiffed but she's also tough enough to handle the real world.

Get Real about Love

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Publisher :
ISBN 13 : 9780967896427
Total Pages : 260 pages
Book Rating : 4.8/5 (964 download)

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Book Synopsis Get Real about Love by : Renee Piane

Download or read book Get Real about Love written by Renee Piane and published by . This book was released on 2014-09-22 with total page 260 pages. Available in PDF, EPUB and Kindle. Book excerpt: It's Time to" Get Real about Love" Are you a busy, successful wonder-woman or super man who's ready to find the love of your life? If you are new to the dating game or reinventing your life, you are about to embark on a heart opening journey that will be sure to change your life forever. "Get Real about Love" is not only a powerful book that weaves in true love stories, rituals, secret keys and all the tools to prepare you for a sacred relationship, it's a wake-up call for millions of people who are just too busy to take time for love! This inside/out Love Design process is something that most of us never learned growing up. You will uncover and transform the beliefs that have been passed down through your love lineage and experiences from your past that might be the missing links that have blocked you from love...until now! Despite being known as a successful, wonder woman, and pioneer in the dating industry, Renee Piane didn't meet her amazing husband until she was in her 40s. It took a few shocking wake up calls to slow her down long enough to meet the love of her life. "Renee is on a passionate quest to share her personal journey that opened her heart to true love and to inspire millions of singles of all ages achieve their ultimate love vision." The choice of a life partner is one of the most important choices you will ever make. Renee's wild journey in the dating trenches will help you to open your heart to trust in love again! It's time for you to "Get Real about Love " and Create your New Love Story!

From Arthur's Seat

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Publisher :
ISBN 13 : 9781911343103
Total Pages : 99 pages
Book Rating : 4.3/5 (431 download)

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Book Synopsis From Arthur's Seat by : Egg Box Publishing

Download or read book From Arthur's Seat written by Egg Box Publishing and published by . This book was released on 2016-04-29 with total page 99 pages. Available in PDF, EPUB and Kindle. Book excerpt:

The Wife Between Us: The First Four Chapters

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Publisher : St. Martin's Press
ISBN 13 : 125019251X
Total Pages : 40 pages
Book Rating : 4.2/5 (51 download)

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Book Synopsis The Wife Between Us: The First Four Chapters by : Greer Hendricks

Download or read book The Wife Between Us: The First Four Chapters written by Greer Hendricks and published by St. Martin's Press. This book was released on 2017-10-03 with total page 40 pages. Available in PDF, EPUB and Kindle. Book excerpt: “A clever thriller with masterful twists.” – Karin Slaughter, New York Times bestselling author of The Kept Woman "A fiendishly clever romantic thriller in the vein of Gone Girl and The Girl on the Train. This one will keep you guessing." –Anita Shreve, New York Times bestselling author of The Stars are Fire "The Wife Between Us delivers a whip smart, twisty plot in a taut, pacy narrative. It's terrific and troubling. This is one scary love triangle where you won't know who to trust. I loved it." –Gilly Macmillan, New York Times bestselling author of What She Knew "A twisty, mind-bending novel about marriage and betrayal. A gripping plot and fascinating characters; this book will keep you turning the pages and guessing until the very end. A must-read!" –Lauren Weisberger, New York Times bestselling author of The Devil Wears Prada A novel of suspense from authors Greer Hendricks and Sarah Pekkanen that explores the complexities of marriage and the dangerous truths we ignore in the name of love. When you read this book, you will make many assumptions. You will assume you are reading about a jealous wife and her obsession with her replacement. You will assume you are reading about a woman about to enter a new marriage with the man she loves. You will assume the first wife was a disaster and that the husband was well rid of her. You will assume you know the motives, the history, the anatomy of the relationships. Assume nothing. Discover the next blockbuster novel of suspense, and get ready for the read of your life.

Dark Towers

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Publisher : HarperCollins
ISBN 13 : 0062878824
Total Pages : 477 pages
Book Rating : 4.0/5 (628 download)

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Book Synopsis Dark Towers by : David Enrich

Download or read book Dark Towers written by David Enrich and published by HarperCollins. This book was released on 2020-02-18 with total page 477 pages. Available in PDF, EPUB and Kindle. Book excerpt: #1 WALL STREET JOURNAL BESTSELLER * NEW YORK TIMES BESTSELLER New York Times finance editor David Enrich's explosive exposé of the most scandalous bank in the world, revealing its shadowy ties to Donald Trump, Putin's Russia, and Nazi Germany “A jaw-dropping financial thriller” —Philadelphia Inquirer On a rainy Sunday in 2014, a senior executive at Deutsche Bank was found hanging in his London apartment. Bill Broeksmit had helped build the 150-year-old financial institution into a global colossus, and his sudden death was a mystery, made more so by the bank’s efforts to deter investigation. Broeksmit, it turned out, was a man who knew too much. In Dark Towers, award-winning journalist David Enrich reveals the truth about Deutsche Bank and its epic path of devastation. Tracing the bank’s history back to its propping up of a default-prone American developer in the 1880s, helping the Nazis build Auschwitz, and wooing Eastern Bloc authoritarians, he shows how in the 1990s, via a succession of hard-charging executives, Deutsche made a fateful decision to pursue Wall Street riches, often at the expense of ethics and the law. Soon, the bank was manipulating markets, violating international sanctions to aid terrorist regimes, scamming investors, defrauding regulators, and laundering money for Russian oligarchs. Ever desperate for an American foothold, Deutsche also started doing business with a self-promoting real estate magnate nearly every other bank in the world deemed too dangerous to touch: Donald Trump. Over the next twenty years, Deutsche executives loaned billions to Trump, the Kushner family, and an array of scandal-tarred clients, including convicted sex offender Jeffrey Epstein. Dark Towers is the never-before-told saga of how Deutsche Bank became the global face of financial recklessness and criminality—the corporate equivalent of a weapon of mass destruction. It is also the story of a man who was consumed by fear of what he’d seen at the bank—and his son’s obsessive search for the secrets he kept.

Animal Wife

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Publisher : Red Hen Press
ISBN 13 : 1597098833
Total Pages : 137 pages
Book Rating : 4.5/5 (97 download)

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Book Synopsis Animal Wife by : Lara Ehrlich

Download or read book Animal Wife written by Lara Ehrlich and published by Red Hen Press. This book was released on 2020-09-08 with total page 137 pages. Available in PDF, EPUB and Kindle. Book excerpt: In this award-winning debut collection, fifteen magical realism stories portray girls and women searching for an escape from their everyday lives. “In villages where women bore most of the weight of a constricted life, witches flew by night on broomsticks,” said Italo Calvino of the way imagination bridges the gap between everyday existence and an idealized alternative . . . The fifteen stories of Animal Wife are unified by girls and women who cross this threshold seeking liberation from family responsibilities, from societal expectations, from their own minds. A girl born with feathers undertakes a quest for the mother who abandoned her. An indecisive woman drinks Foresight, only to become stymied by the futures branching before her. A proofreader cultivates a cage-fighting alter ego. A woman becomes psychologically trapped in her car. A girl acts on her desire for a childhood friend as a monster draws closer to the shore. A widow invites a bear to hibernate in her den . . . Animal Wife was selected as the winner of the Red Hen Fiction Award by New York Times– bestselling author Ann Hood, who says, “From the first sentence Animal Wife grabbed me and never let go. Sensual and intelligent, with gorgeous prose, it made me dizzy with its exploration and illumination of the inner and outer lives of girls and women.” Praise for Animal Wife “Whimsy and fantasy meet the way things really turn out in stories from a strong new voice.” —Kirkus Reviews “Strange, funny, fearsome, Animal Wife is a gorgeous book, weird in its very bones.” —Elizabeth McCracken, author of Bowlaway: A Novel “Lara Ehrlich has written a collection of stories that allow for escapism.” —F(r)iction “I was particularly intrigued by the way Lara beautifully portrays the inner struggle between wildness and domesticity, the surreal elements of each story lending a mythical complexity to these conflicts. Really lovely and thought-provoking. Perfect for fans of Aimee Bender, Karen Russell, and Angela Carter.” —Joy Baglio, founder of Pioneer Valley Writer’s Workshop

Dear Opl

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Publisher : Sourcebooks, Inc.
ISBN 13 : 1492608602
Total Pages : 201 pages
Book Rating : 4.4/5 (926 download)

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Book Synopsis Dear Opl by : Shelley Sackier

Download or read book Dear Opl written by Shelley Sackier and published by Sourcebooks, Inc.. This book was released on 2015-08-04 with total page 201 pages. Available in PDF, EPUB and Kindle. Book excerpt: Opl can dish out advice like a pro, but when it comes to helping herself, she's eating her words There are three things Opl never expected to do during the eighth grade. Start a vendetta against celebrity chef Alfie Adam, the "Nude Food Dude" Take yoga classes with her grandpa Become a famous blogger But after a year of shrinking down her personality to compensate for the fact that her body's getting bigger, Opl thinks it's about time to start speaking up again. What she doesn't expect is that everyone actually starts to listen...

The Intelligence of Dogs

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Publisher : Simon and Schuster
ISBN 13 : 0743280873
Total Pages : 322 pages
Book Rating : 4.7/5 (432 download)

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Book Synopsis The Intelligence of Dogs by : Stanley Coren

Download or read book The Intelligence of Dogs written by Stanley Coren and published by Simon and Schuster. This book was released on 2006-01-05 with total page 322 pages. Available in PDF, EPUB and Kindle. Book excerpt: Combining heroic stories of dogs with the latest scientific and psychological information, this book has provoked controversy with its lists that rank more than 100 breeds and its exciting new insights into the thoughts, emotions, and inner lives of dogs.

The Freemason's Daughter

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Publisher : HarperCollins
ISBN 13 : 0062453467
Total Pages : 244 pages
Book Rating : 4.0/5 (624 download)

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Book Synopsis The Freemason's Daughter by : Shelley Sackier

Download or read book The Freemason's Daughter written by Shelley Sackier and published by HarperCollins. This book was released on 2017-04-11 with total page 244 pages. Available in PDF, EPUB and Kindle. Book excerpt: Saying good-bye to Scotland is the hardest thing that Jenna MacDuff has had to do—until she met Lord Pembroke. Jenna’s small clan has risked their lives traveling the countryside as masons, secretly drumming up support and arms at every stop for the exiled King James Stuart so that he may retake the British throne. But their next job brings them into enemy territory: England. Jenna’s father repeatedly warns her to trust no one, but when the Duke of Keswick hires the clan to build a garrison on his estate, it seems she cannot hide her capable mind from the duke’s inquisitive son, Lord Alex Pembroke—nor mask her growing attraction to him. But there’s a covert plan behind the building of the garrison--a secret that cannot be revealed. Will Jenna hide her family’s mutinous plot and assist her clan’s cause, or protect the life of the young noble she’s falling for? In Shelley Sackier’s lush, vivid historical debut, someone will pay a deadly price no matter what Jenna chooses.

What If It's Wonderful?

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Publisher : Thomas Nelson
ISBN 13 : 0785226494
Total Pages : 240 pages
Book Rating : 4.7/5 (852 download)

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Book Synopsis What If It's Wonderful? by : Nicole Zasowski

Download or read book What If It's Wonderful? written by Nicole Zasowski and published by Thomas Nelson. This book was released on 2022-03-08 with total page 240 pages. Available in PDF, EPUB and Kindle. Book excerpt: What if my hope only leads to disappointment? What if I embrace joy only to have it ripped from my hands? What if my celebration is the cause of others' sadness? What if my joy takes me away from the God I knew so well in my pain? Author and marriage and family therapist Nicole Zasowski knows what it's like to take a blow that makes it difficult to look to the future with expectation and ask herself these questions. Yet, as she found the courage to celebrate, she discovered God is as present in our joy as He is in our pain. Yes, God's purpose for us is worked out in our struggles. But what if it is also worked out in our dreams and our delighted joy? In What If it's Wonderful? Nicole helps you: overcome the fears that keep you from looking toward the future with joy; let go of the lies you've believed about happiness and embrace celebration as a part of spiritual growth; approach life with an expectant heart and courage to trust God's good gifts. With a psychological and spiritual case for celebrating, Nicole challenges you to let go of the habit of practicing disappointment and fully embrace joy, beckoning you to ask yourself a new question: What if it's wonderful?

Shit Cassandra Saw

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Publisher : Penguin
ISBN 13 : 0525508120
Total Pages : 289 pages
Book Rating : 4.5/5 (255 download)

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Book Synopsis Shit Cassandra Saw by : Gwen E. Kirby

Download or read book Shit Cassandra Saw written by Gwen E. Kirby and published by Penguin. This book was released on 2022-01-11 with total page 289 pages. Available in PDF, EPUB and Kindle. Book excerpt: “Kirby has mastered the art of short fiction…A stunning collection from a writer whose talent and creativity seem boundless.” —NPR “Kirby takes joy in subverting the reader’s expectations at every turn. Her characters might be naïve, even reckless, but they aren’t about to be victims: They’re strong, and brave, and nearly always capable of rescuing themselves.” —New York Times Book Review Margaret Atwood meets Buffy in these funny, warm, and furious stories of women at their breaking points, from Hellenic times to today. Cassandra may have seen the future, but it doesn't mean she's resigned to telling the Trojans everything she knows. In this ebullient collection, virgins escape from being sacrificed, witches refuse to be burned, whores aren't ashamed, and every woman gets a chance to be a radioactive cockroach warrior who snaps back at catcallers. Gwen E. Kirby experiments with found structures--a Yelp review, a WikiHow article--which her fierce, irreverent narrators push against, showing how creativity within an enclosed space undermines and deconstructs the constraints themselves. When these women tell the stories of their triumphs as well as their pain, they emerge as funny, angry, loud, horny, lonely, strong protagonists who refuse to be secondary characters a moment longer. From "The Best and Only Whore of Cym Hyfryd, 1886" to the "Midwestern Girl Is Tired of Appearing in Your Short Stories," Kirby is playing and laughing with the women who have come before her and they are telling her, we have always been this way. You just had to know where to look.