Ask a Manager

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Author :
Publisher : Ballantine Books
ISBN 13 : 0399181822
Total Pages : 306 pages
Book Rating : 4.3/5 (991 download)

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Book Synopsis Ask a Manager by : Alison Green

Download or read book Ask a Manager written by Alison Green and published by Ballantine Books. This book was released on 2018-05-01 with total page 306 pages. Available in PDF, EPUB and Kindle. Book excerpt: From the creator of the popular website Ask a Manager and New York’s work-advice columnist comes a witty, practical guide to 200 difficult professional conversations—featuring all-new advice! There’s a reason Alison Green has been called “the Dear Abby of the work world.” Ten years as a workplace-advice columnist have taught her that people avoid awkward conversations in the office because they simply don’t know what to say. Thankfully, Green does—and in this incredibly helpful book, she tackles the tough discussions you may need to have during your career. You’ll learn what to say when • coworkers push their work on you—then take credit for it • you accidentally trash-talk someone in an email then hit “reply all” • you’re being micromanaged—or not being managed at all • you catch a colleague in a lie • your boss seems unhappy with your work • your cubemate’s loud speakerphone is making you homicidal • you got drunk at the holiday party Praise for Ask a Manager “A must-read for anyone who works . . . [Alison Green’s] advice boils down to the idea that you should be professional (even when others are not) and that communicating in a straightforward manner with candor and kindness will get you far, no matter where you work.”—Booklist (starred review) “The author’s friendly, warm, no-nonsense writing is a pleasure to read, and her advice can be widely applied to relationships in all areas of readers’ lives. Ideal for anyone new to the job market or new to management, or anyone hoping to improve their work experience.”—Library Journal (starred review) “I am a huge fan of Alison Green’s Ask a Manager column. This book is even better. It teaches us how to deal with many of the most vexing big and little problems in our workplaces—and to do so with grace, confidence, and a sense of humor.”—Robert Sutton, Stanford professor and author of The No Asshole Rule and The Asshole Survival Guide “Ask a Manager is the ultimate playbook for navigating the traditional workforce in a diplomatic but firm way.”—Erin Lowry, author of Broke Millennial: Stop Scraping By and Get Your Financial Life Together

Regarding Cocktails

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Publisher : Phaidon Press
ISBN 13 : 9780714872810
Total Pages : 0 pages
Book Rating : 4.8/5 (728 download)

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Book Synopsis Regarding Cocktails by : Sasha Petraske

Download or read book Regarding Cocktails written by Sasha Petraske and published by Phaidon Press. This book was released on 2016-10-31 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Regarding Cocktails is the only book from the late Sasha Petraske, the legendary bartender who changed cocktail culture with his speakeasy-style bar Milk & Honey. Forewords by Dale DeGroff and Robert Simonson. Here are 85 cocktail recipes from his repertoire—the beloved classics and modern variations—with stories from the bartenders he personally trained. Ingredients, measurements, and preparations are beautifully illustrated so that readers can make professional cocktails at home. Sasha's advice for keeping the home bar, as well as his musings, are collected here to inspire a new generation of bartenders and cocktail enthusiasts.

The Emotional Organization

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Publisher : John Wiley & Sons
ISBN 13 : 0470766018
Total Pages : 240 pages
Book Rating : 4.4/5 (77 download)

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Book Synopsis The Emotional Organization by : Stephen Fineman

Download or read book The Emotional Organization written by Stephen Fineman and published by John Wiley & Sons. This book was released on 2009-02-09 with total page 240 pages. Available in PDF, EPUB and Kindle. Book excerpt: This landmark collection is exclusively devoted to demonstrating/mapping (what is understood today about the power and structural effects of emotion and identity in organizations. Essays at the leading edge of research reveal the influence of workplace cultures, power, and institutional expectations, while also exploring the negative impacts of emotion management in the workplace. Brings together an international group of cutting-edge researchers to write critically about emotion in different organizational and cultural settings Includes research on policy, change, management and professional practice Exposes the influence of workplace cultures, power and institutional expectations on emotion Reveals the darker and oppressive features of emotion management in organizations Applies recent critical organizational theory to emotion.

No Land's Man

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Publisher : Chronicle Books
ISBN 13 : 1452124094
Total Pages : 196 pages
Book Rating : 4.4/5 (521 download)

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Book Synopsis No Land's Man by : Aasif Mandvi

Download or read book No Land's Man written by Aasif Mandvi and published by Chronicle Books. This book was released on 2014-11-04 with total page 196 pages. Available in PDF, EPUB and Kindle. Book excerpt: The actor shares a heartfelt “collection of humorous essays that explore his myriad identities: Indian, Muslim, British, and American” (The Boston Globe). “My father moved our family to the United States because of a word. It was a word whose meaning fascinated him. It was a singularly American word, a fat word, a word that could only be spoken with decadent pride. That word was . . . Brunch! “The beauty of America,” he would say, “is they have so much food, that between breakfast and lunch they have to stop and eat again.”“—from “International House of Patel” If you’re an Indo-Muslim-British-American actor who has spent more time in bars than mosques over the past few decades, turns out it’s a little tough to explain who you are or where you are from. In No Land’s Man Aasif Mandvi explores this and other conundrums through stories about his family, ambition, desire, and culture that range from dealing with his brunch-obsessed father, to being a high-school-age Michael Jackson impersonator, to joining a Bible study group in order to seduce a nice Christian girl, to improbably becoming America’s favorite Muslim/Indian/Arab/Brown/Doctor correspondent on The Daily Show with Jon Stewart. This is a book filled with passion, discovery, and humor. Mandvi hilariously and poignantly describes a journey that will resonate with anyone who has had to navigate his or her way in the murky space between lands. Or anyone who really loves brunch. “Best Comedy Books of 2014” selection by The Washington Post Praise for No Land’s Man “I was enthralled . . . . Mandvi writes beautifully and comedically about his life, with wonderful dialogue and revealing detail, reminiscent of David Sedaris.” —Jonathan Ames, author of Wake Up, Sir! “It always bothered me that Aasif was more than merely funny—he’s also a great actor. Now I’ve learned he’s an amazing storyteller as well, and I am furious . . . but also grateful. Aasif’s movement between cultures and genres is what makes him and his story singularly funny, poignant, and essential.” —John Hodgman, author of The Areas of My Expertise and More Information Than You Require “Aasif is my favorite Indo-Muslim-British-American Daily Show correspondent ever. I loved No Land’s Man!” —Jim Gaffigan, author of Dad Is Fat and Food: A Love Story “A lighthearted but heartfelt portrait of Mandvi’s childhood and his struggles to come to terms with his rather complicated life.” —The Boston Globe

Powerful Phrases for Effective Customer Service

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Author :
Publisher : AMACOM Div American Mgmt Assn
ISBN 13 : 081442032X
Total Pages : 306 pages
Book Rating : 4.8/5 (144 download)

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Book Synopsis Powerful Phrases for Effective Customer Service by : Renee Evenson

Download or read book Powerful Phrases for Effective Customer Service written by Renee Evenson and published by AMACOM Div American Mgmt Assn. This book was released on 2012 with total page 306 pages. Available in PDF, EPUB and Kindle. Book excerpt: Let's face it, dealing with customers isn't easy. They aren't always right--or even pleasant. But experienced business author Renée Evenson ensures you always have the right words to defuse tense interactions. In Powerful Phrases for Effective Customer Service, she covers thirty challenging customer behaviors and twenty common employee-caused negative encounters to teach readers how to assess circumstances, choose one of many appropriate responses, and confidently and consistently deliver customer satisfaction. Helpful sample scenarios and tangible instructions bring the phrases to life, while detailed explanations bolster your confidence so that you'll have the right words as tools at your disposal and the skills to take action and deliver those words effectively. Practical and insightful, Powerful Phrases for Effective Customer Service ensures you'll never again be at a loss for what to say to customers. By incorporating language that communicates welcome, courtesy, rapport, enthusiasm, assurance, regret, empathy, and appreciation, you'll not only be capable of overcoming obstacles--you'll strengthen all facets of your customer service.

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Author :
Publisher : Educreation Publishing
ISBN 13 :
Total Pages : 91 pages
Book Rating : 4./5 ( download)

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Book Synopsis by :

Download or read book written by and published by Educreation Publishing. This book was released on with total page 91 pages. Available in PDF, EPUB and Kindle. Book excerpt:

American Stationer and Office Manager

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Author :
Publisher :
ISBN 13 :
Total Pages : 616 pages
Book Rating : 4.:/5 (31 download)

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Book Synopsis American Stationer and Office Manager by :

Download or read book American Stationer and Office Manager written by and published by . This book was released on 1924 with total page 616 pages. Available in PDF, EPUB and Kindle. Book excerpt:

American Co-operative Manager

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Author :
Publisher :
ISBN 13 :
Total Pages : 790 pages
Book Rating : 4.:/5 (319 download)

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Book Synopsis American Co-operative Manager by :

Download or read book American Co-operative Manager written by and published by . This book was released on 1921 with total page 790 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Harlequin Intrigue November 2017 - Box Set 1 of 2

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Author :
Publisher : Harlequin
ISBN 13 : 1488016178
Total Pages : 402 pages
Book Rating : 4.4/5 (88 download)

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Book Synopsis Harlequin Intrigue November 2017 - Box Set 1 of 2 by : Heather Graham

Download or read book Harlequin Intrigue November 2017 - Box Set 1 of 2 written by Heather Graham and published by Harlequin. This book was released on 2017-11-01 with total page 402 pages. Available in PDF, EPUB and Kindle. Book excerpt: Harlequin® Intrigue brings you three new titles at a great value, available now! Enjoy these suspenseful reads packed with edge-of-your-seat intrigue and fearless romance. #1743 SHADOWS IN THE NIGHT The Finnegan Connection by Heather Graham FBI special agent Micah Fox isn't accustomed to working with civilians, but criminologist Harley Frasier may be the next target after her mentor is murdered in this pulse-pounding new thriller from New York Times bestselling author Heather Graham. #1745 DADDY DEFENDER Omega Sector: Under Siege by Janie Crouch Someone has placed widow Summer Worrall and her small daughter in their crosshairs…but lucky for Summer, Ashton Fitzgerald isn't the handsome and unassuming handyman she thought he was. He's a highly trained sharpshooter intent on keeping his found family safe. #1747 MR. TAKEN Mystery Christmas by Danica Winters Firefighter Colter Fitzgerald knows that Whitney Barstow has been burned in the past, but when Dunrovin ranch is targeted by an arsonist, can she face the fires of his passion? Or will their future go up in smoke? Look for Harlequin Intrigue's November 2017 Box Set 2 of 2, filled with even more edge-of-your seat romantic suspense! Look for 6 compelling new stories every month from Harlequin® Intrigue!

Shadows in the Night & Never Sleep with Strangers

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Author :
Publisher : Harlequin
ISBN 13 : 1460399684
Total Pages : 322 pages
Book Rating : 4.4/5 (63 download)

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Book Synopsis Shadows in the Night & Never Sleep with Strangers by : Heather Graham

Download or read book Shadows in the Night & Never Sleep with Strangers written by Heather Graham and published by Harlequin. This book was released on 2017-10-31 with total page 322 pages. Available in PDF, EPUB and Kindle. Book excerpt: “Graham is the queen of romantic suspense.” —RT Book Reviews SHADOWS IN THE NIGHT A year after the chilling death of her mentor, criminologist Harley Frasier is still rattled. Secretly she’s suspected murder all along. Now the unveiling of the Amenmose exhibit is triggering a series of unexplained attacks, and there’s only one man she can trust. FBI special agent Micah Fox is used to charging into dangerous territory to solve a case. Working with a civilian is new ground, especially when she’s as irresistible as Harley. He can’t say no to her sharp instincts and sexy smile. And with a threat closing in, there’s no way in hell he’ll leave her unprotected. NEVER SLEEP WITH STRANGERS Four years ago, while vacationing at their country estate in Scotland, Jon Stuart watched his wife plummet from the balcony to a horrific death. Although cleared of any involvement, he’s endured years of public suspicion—losing friends and his good standing in the community. But this was no accident, and now he’s determined to prove it was murder. Orchestrating a dangerous plan, Jon has gathered the prime suspects at the scene of the crime. The stage is set as past and present collide, old lovers reunite…and a killer plots another perfect crime. Don’t miss other heart-racing stories from The Finnegan Connection mini-series! Law and Disorder Out of the Darkness

The Proficient Manager

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Author :
Publisher : PartridgeIndia
ISBN 13 : 1482821486
Total Pages : 165 pages
Book Rating : 4.4/5 (828 download)

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Book Synopsis The Proficient Manager by : Gaurav Gulati

Download or read book The Proficient Manager written by Gaurav Gulati and published by PartridgeIndia. This book was released on 2014-05 with total page 165 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Proficient Manager is a collection of simple practical advice and tips for becoming a 21st century proficient manager. Unlike other management and leadership books, its insights are easy, straightforward and free from jargons that should appeal to all managers and professionals. The marketplace for books of this sort has become increasingly crowded but The Proficient Manager is different as it does not focus on technical and academic proficiency but features skills and qualities that focus on human side of management. This book is packed with real life examples, stories, qualities, values and skills that will give you structured advice on how to manage your responsibilities efficiently and effectively to become respectful proficient manager that 21st century needs.

Telephony

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Publisher :
ISBN 13 :
Total Pages : 1260 pages
Book Rating : 4.F/5 ( download)

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Book Synopsis Telephony by :

Download or read book Telephony written by and published by . This book was released on 1926 with total page 1260 pages. Available in PDF, EPUB and Kindle. Book excerpt:

The Postal Supervisor

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Publisher :
ISBN 13 :
Total Pages : 482 pages
Book Rating : 4.E/5 ( download)

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Book Synopsis The Postal Supervisor by :

Download or read book The Postal Supervisor written by and published by . This book was released on 1985 with total page 482 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Job Readiness for Health Professionals - E-Book

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Publisher : Elsevier Health Sciences
ISBN 13 : 0323675026
Total Pages : 402 pages
Book Rating : 4.3/5 (236 download)

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Book Synopsis Job Readiness for Health Professionals - E-Book by : Elsevier Inc

Download or read book Job Readiness for Health Professionals - E-Book written by Elsevier Inc and published by Elsevier Health Sciences. This book was released on 2020-03-21 with total page 402 pages. Available in PDF, EPUB and Kindle. Book excerpt: Gain an edge in the competitive job market with the tools you need to develop the personal qualities, habits, attitudes, and social graces to work successfully in healthcare settings. Job Readiness for Health Professionals: Soft Skills Strategies for Success, 3rd Edition provides an easy-to-read, easy-to-follow format that guides you through essential entry-level soft skills, such as how to dress, speak, and collaborate in a highly professional manner. - UNIQUE! Critical-thinking and problem-solving skills prepare you to self-reflect and analyze situations and ideas to better manage conflict and to quickly and effectively adapt to changes. - UNIQUE! Building a professional portfolio, including checklists, a certificate, mock interviews, and keeping resumes up to date teach you to evaluate your skills and accomplishments and to create an effective tool to demonstrate job readiness and advancement. - UNIQUE! Medical literacy education teaches you to effectively and appropriately use and consume social media and other multimedia formats to network with current and future employers and colleagues. - UNIQUE! New videos demonstrating proper interaction with patients in a front office situation provide you with a "real world" experience. - Behavioral objectives for each skill provide measurable outcomes for you to strive to achieve. - Work text format with journaling activities and multiple self-reflection activities gives you opportunities to work through skills and turn in assignments to instructors. - Case studies illustrate the issues involved with each specific skill to enhance your learning. - Storytelling approach keeps the tone informal and engaging yet powerful and motivating. - NEW! Coverage of emotional intelligence, interpersonal communication, and soft skills helps you learn how to identify and manage your own emotions, as well as those of others, to improve daily interactions and contribute to a more positive work environment. - NEW! Reorganized content helps you find key information quickly and easily.

Museum Store: The Manager's Guide

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Author :
Publisher : Rowman & Littlefield
ISBN 13 : 1538185334
Total Pages : 135 pages
Book Rating : 4.5/5 (381 download)

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Book Synopsis Museum Store: The Manager's Guide by : Museum Store Association

Download or read book Museum Store: The Manager's Guide written by Museum Store Association and published by Rowman & Littlefield. This book was released on 2024-06-25 with total page 135 pages. Available in PDF, EPUB and Kindle. Book excerpt: This practical guide is a “must own” resource for every museum store office. The eight-chapter volume includes a wealth of advice on best practices compiled by the MSA to help members become more successful in every aspect of their business. Get guidance from experienced store manager pros to help you correctly evaluate your store’s performance and get on track to boost every aspect of performance. If you add just one educational resource to your library this year, this book should be it! The information it contains is that valuable. The revised and updated Fifth Edition of Museum Store: The Manager’s Guide includes invaluable new tools. Features include: Updated information on social media, online and mobile shopping to help you maximize the value of these important channels How-to’s for analyzing and measuring financial performance, visual merchandising, marketing, managing personnel and more BONUS: Forms found in the book that you can download from the MSA website New insights into unrelated business income tax (UBIT) and copyright issues

Decisions and Orders of the National Labor Relations Board

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Publisher :
ISBN 13 :
Total Pages : pages
Book Rating : 4.3/5 (91 download)

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Book Synopsis Decisions and Orders of the National Labor Relations Board by : United States. National Labor Relations Board

Download or read book Decisions and Orders of the National Labor Relations Board written by United States. National Labor Relations Board and published by . This book was released on 2008 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:

Wellness in Mind: Your Brain’s Surprising Secrets to Gaining Health from the Inside Out

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Author :
Publisher : Lulu.com
ISBN 13 : 1483442632
Total Pages : 144 pages
Book Rating : 4.4/5 (834 download)

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Book Synopsis Wellness in Mind: Your Brain’s Surprising Secrets to Gaining Health from the Inside Out by : Sally K. Severino, M.D.

Download or read book Wellness in Mind: Your Brain’s Surprising Secrets to Gaining Health from the Inside Out written by Sally K. Severino, M.D. and published by Lulu.com. This book was released on 2015-12-18 with total page 144 pages. Available in PDF, EPUB and Kindle. Book excerpt: Wellness in Mind: Your Brain's Surprising Secrets to Gaining Health from the Inside Out takes on the widespread cliches that dominate the fields of fitness and nutrition. The authors guide readers toward the goal of developing a focus on being image, the total experience of being in collaboration with and through others to co-create a world of comprehensive wellness. In its three parts, Wellness in Mind explores knowledge that can transform health, reflection to cultivate wellness habits, and interaction with others to enhance life and health. Wellness in Mind: Your Brain's Surprising Secrets to Gaining Health from the Inside Out explains the brain's power to create neural pathways that support healing of one's total being, explores the brain's work to encode relationships with self and others, and inspires readers to develop their own relationships with complete wellness."