How To Lead A Values Based Professional Services Firm

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How to Lead a Values-Based Professional Services Firm

Author : Don Scales
Publisher : John Wiley & Sons
ISBN 13 : 1119621534
Total Pages : 240 pages
Book Rating : 4.1/5 (196 download)

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Book Synopsis How to Lead a Values-Based Professional Services Firm by : Don Scales

Download or read book How to Lead a Values-Based Professional Services Firm written by Don Scales and published by John Wiley & Sons. This book was released on 2020-01-22 with total page 240 pages. Available in PDF, EPUB and Kindle. Book excerpt: We live in a values-driven world. As times change, businesses must evolve. The way that leaders have run companies for generations is no longer relevant.Today -- Purpose wins over products. Values win over features. Stories win over pitches.Everyone everywhere craves fulfillment. You must share the reason why you exist and infuse it into everything you do, in order to thrive. Many leaders see the shift in the market and make an effort to adapt. Companies quickly learn that one-off workshops and off-sites are not enough. Purpose is more than a press release. Your vision and mission statements should live in practice as well as print, and permeate through every aspect of your organization. You must close the gap between the messages you declare and the experiences you deliver. How to Lead a Values-Based Professional Services Firm shares the vital experience and valuable insights that leaders require to evolve their organizations and navigate the values-driven world we live in. • Live your purpose to stay alive and build a faithful following of clients and team members. • Employ your authentic values as your guide through the modern market and drive profitability. • Share meaningful stories that emotionally connect with today's clientele to transform them into tomorrow's brand ambassadors. 3 keys to unlock purpose and profit will enable you to turn the obstacles of the shifting market into your greatest opportunities, soar above your competitors, and grow your revenue beyond your highest projections.

How to Lead a Values-Based Professional Services Firm

Author : Don Scales
Publisher : John Wiley & Sons
ISBN 13 : 1119621550
Total Pages : 182 pages
Book Rating : 4.1/5 (196 download)

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Book Synopsis How to Lead a Values-Based Professional Services Firm by : Don Scales

Download or read book How to Lead a Values-Based Professional Services Firm written by Don Scales and published by John Wiley & Sons. This book was released on 2020-01-22 with total page 182 pages. Available in PDF, EPUB and Kindle. Book excerpt: We live in a values-driven world. As times change, businesses must evolve. The way that leaders have run companies for generations is no longer relevant.Today -- Purpose wins over products. Values win over features. Stories win over pitches.Everyone everywhere craves fulfillment. You must share the reason why you exist and infuse it into everything you do, in order to thrive. Many leaders see the shift in the market and make an effort to adapt. Companies quickly learn that one-off workshops and off-sites are not enough. Purpose is more than a press release. Your vision and mission statements should live in practice as well as print, and permeate through every aspect of your organization. You must close the gap between the messages you declare and the experiences you deliver. How to Lead a Values-Based Professional Services Firm shares the vital experience and valuable insights that leaders require to evolve their organizations and navigate the values-driven world we live in. Live your purpose to stay alive and build a faithful following of clients and team members. Employ your authentic values as your guide through the modern market and drive profitability. Share meaningful stories that emotionally connect with todays clientele to transform them into tomorrows brand ambassadors. 3 keys to unlock purpose and profit will enable you to turn the obstacles of the shifting market into your greatest opportunities, soar above your competitors, and grow your revenue beyond your highest projections.

How to Win Client Business When You Don't Know Where to Start

Author : Doug Fletcher
Publisher : John Wiley & Sons
ISBN 13 : 1119676924
Total Pages : 240 pages
Book Rating : 4.1/5 (196 download)

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Book Synopsis How to Win Client Business When You Don't Know Where to Start by : Doug Fletcher

Download or read book How to Win Client Business When You Don't Know Where to Start written by Doug Fletcher and published by John Wiley & Sons. This book was released on 2021-10-20 with total page 240 pages. Available in PDF, EPUB and Kindle. Book excerpt: Dramatically grow your client base following pragmatic and insightful advice by bestselling author Doug Fletcher How to Win Client Business When You Don't Know Where to Start: A Rainmaking Guide for Consulting and Professional Services serves as an invaluable and indispensable guide for everyone in the business of selling professional and consulting services. Author Doug Fletcher dives deeply into the five skills required to "make it rain": Create Your Personal Brand Identity Demonstrate Your Professional Expertise Build Your Professional Ecosystem Develop Trust-Based Relationships Practice Everyday Success Habits How to Win Client Business When You Don't Know Where to Start provides a masterclass in teaching the practical techniques and concrete strategies that professional services providers were never taught in school or on the job. Pragmatic lessons take the place of the vaguely defined principles found in competing books to turn readers from sales novices into rainmakers. Written by the same celebrated author who brought readers the best-selling book How Clients Buy, How to Win Client Business When You Don't Know Where to Start is perfect for any professional services provider or consultant who seeks to dramatically increase their book of business.

When Professionals Have to Lead

Author : Thomas J. DeLong
Publisher : Harvard Business Press
ISBN 13 : 1422131068
Total Pages : 256 pages
Book Rating : 4.4/5 (221 download)

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Book Synopsis When Professionals Have to Lead by : Thomas J. DeLong

Download or read book When Professionals Have to Lead written by Thomas J. DeLong and published by Harvard Business Press. This book was released on 2007-11-12 with total page 256 pages. Available in PDF, EPUB and Kindle. Book excerpt: For too long, professional services firms have relied on the “producer-manager” model, which works well in uncomplicated business environments. However, today’s managing directors must balance often conflicting roles, more demanding clients, tougher competitors, and associates with higher expectations of partners at all levels. When Professionals Have to Lead presents an overarching framework better suited to such complexity. It identifies the four critical activities for effective PSF leadership: setting strategic direction, securing commitment to this direction, facilitating execution, and setting a personal example. Through examples from consulting practices, accounting firms, investment banks, and other professional service organizations, industry veterans DeLong, Gabarro, and Lees show how this model works to: • Align your firm’s culture and key organizational components. • Satisfy your clients’ needs without sacrificing essential managerial responsibilities. • Address matters of size, scale, and complexity while maintaining the qualities that make professional services firms unique. A valuable new resource, this book redefines the role of leadership in professional services firms.

The Art of Managing Professional Services

Author : Maureen Broderick
Publisher : Prentice Hall
ISBN 13 : 0132101815
Total Pages : 320 pages
Book Rating : 4.1/5 (321 download)

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Book Synopsis The Art of Managing Professional Services by : Maureen Broderick

Download or read book The Art of Managing Professional Services written by Maureen Broderick and published by Prentice Hall. This book was released on 2010-10-24 with total page 320 pages. Available in PDF, EPUB and Kindle. Book excerpt: Today, millions of people work at over one million professional service firms generating over $2 trillion in revenue annually. These firms face unique issues that are not fully understood by management thinkers and consultants. Making matters more complex is that many of these firms stand at a crossroads, searching for new strategies and practices to succeed in a radically new economy. In The Art of Managing Professional Services, Maureen Broderick offers the solution. Broderick has brought together modern best practices for these and other crucial areas of professional services management: · Building, communicating, and maintaining shared vision, values, and culture · Recruiting, training, and evaluating people · Crafting the right strategies, portfolio, and mix of clients · Innovating and sharing knowledge · Financial planning, metrics, and reporting · Positioning: brand, marketing, and sales · Defining effective partnerships: equity, selection, and compensation · Ensuring responsibility and accountability · Organizational design, structure, governance, and systems · Leading effectively, and growing the next generation of leaders This book reflects Broderick & Co.'s unparalleled research into professional services management, including 200+ executive interviews with leaders and innovators in organizations of all sizes and types.

Marketing the Professional Services Firm

Author : Laurie Young
Publisher : John Wiley & Sons
ISBN 13 : 1119995426
Total Pages : 339 pages
Book Rating : 4.1/5 (199 download)

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Book Synopsis Marketing the Professional Services Firm by : Laurie Young

Download or read book Marketing the Professional Services Firm written by Laurie Young and published by John Wiley & Sons. This book was released on 2010-03-11 with total page 339 pages. Available in PDF, EPUB and Kindle. Book excerpt: Professional services are estimated to be worth up to $700 billion worldwide, but as the market matures there is an urgent need for new marketing thinking for global players or small businesses alike. This book applies the core principles of strategic marketing to professional services for the first time, in an approach that is at once accessible and compelling. With case studies from a range of companies including J. Walter Thompson, market research companies, the ?big four? accounting firms, Headhunters, Interbrand and large US legal firms, it is intended to become the definitive book for effective strategic marketing in professional services.

The Seven Principles of Professional Services

Author : Shane Anastasi
Publisher : ID: PSP
ISBN 13 : 9780986210709
Total Pages : 256 pages
Book Rating : 4.2/5 (17 download)

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Book Synopsis The Seven Principles of Professional Services by : Shane Anastasi

Download or read book The Seven Principles of Professional Services written by Shane Anastasi and published by ID: PSP. This book was released on 2014-11-11 with total page 256 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Seven Principles of Professional Services details the prerequisite knowledge that every consultant must master when delivering complex professional services. Coupled with the author's and his industry colleagues' real life examples of success and failure, these principles provide every consultant with actionable guidance to improve their service quality. Professional services consultants are walking a dangerous high wire between the success of their customers and the ongoing success of their firm. To maintain balance and walk this tightrope successfully, a consultant needs a strong set of principles that can be relied upon in the heat of a customer engagement. Through detailed analysis of his own experience as a consultant, a customer, and a professional services executive, Shane describes in detail the seven principles of professional services that have led him and others to repeated success. If you have been a consultant for ten minutes or ten years, this book will help you assess how well you deliver your service today and enable you to identify ways to elevate it in the future. Doing so will benefit your customer, your firm and your career.

From Values to Action: The Four Principles of Values-Based Leadership

Author : Harry M. Kraemer, Jr.
Publisher : John Wiley & Sons
ISBN 13 : 0470881259
Total Pages : 231 pages
Book Rating : 4.4/5 (78 download)

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Book Synopsis From Values to Action: The Four Principles of Values-Based Leadership by : Harry M. Kraemer, Jr.

Download or read book From Values to Action: The Four Principles of Values-Based Leadership written by Harry M. Kraemer, Jr. and published by John Wiley & Sons. This book was released on 2011-04-19 with total page 231 pages. Available in PDF, EPUB and Kindle. Book excerpt: Silver Medal Winner, Business and Leadership, 2012 Nautilus Book Awards Respected former CEO, professor, and speaker examines what it takes to become a values-based leader In this highly-anticipated book, Harry Kraemer argues that today's business environment demands values-based leaders who, in "doing the right thing," deliver outstanding and lasting results. The journey to becoming a values-based leader starts with self-reflection. He asks, "If you are not self-reflective, how can you know yourself? If you do not know yourself, how can you lead yourself? If you cannot lead yourself, how can you lead others?" Kraemer identifies self-reflection as the first of four principles that guide leaders to make choices that honor their values and candidly recounts how these principles helped him navigate some of the toughest challenges he faced in his career. Offers a framework for adopting the principles of values-based leadership—self-reflection, balance, true self-confidence, and genuine humility—to lead organizations effectively Based on Kraemer's popular Kellogg MBA course on values-based leadership A recognized expert in values-based leadership, Kraemer is a sought after speaker on the subject Lively and engaging, Kraemer's book comes at a critical time when true leadership in every facet of society is desperately needed. All of Harry’s proceeds from the book sales are donated to the One Acre Fund in Africa.

Managing The Professional Service Firm

Author : David H. Maister
Publisher : Simon and Schuster
ISBN 13 : 1471109658
Total Pages : 536 pages
Book Rating : 4.4/5 (711 download)

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Book Synopsis Managing The Professional Service Firm by : David H. Maister

Download or read book Managing The Professional Service Firm written by David H. Maister and published by Simon and Schuster. This book was released on 2012-12-11 with total page 536 pages. Available in PDF, EPUB and Kindle. Book excerpt: Professional service firms differ from other business enterprises in two distinct ways: first they provide highly customised services thus cannot apply many of the management principles developed for product-based industries. Second, professional services are highly personalised, involving the skills of individuals. Such firms must therefore compete not only for clients but also for talented professionals. Drawing on more than ten years of research and consulting to these unique and creative companies, David Maister explores issues ranging from marketing and business development to multinational strategies, human resources policies to profit improvement, strategic planning to effective leadership. While these issues can be complex, Maister simplifies them by recognising that 'every professional service firm in the world, regardless of size, specific profession, or country of operation, has the same mission statement: outstanding service to clients, satisfying careers for its people and financial success for its owners.'

What Really Matters

Author : John Pepper
Publisher : Yale University Press
ISBN 13 : 030013519X
Total Pages : 319 pages
Book Rating : 4.3/5 (1 download)

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Book Synopsis What Really Matters by : John Pepper

Download or read book What Really Matters written by John Pepper and published by Yale University Press. This book was released on 2007-01-01 with total page 319 pages. Available in PDF, EPUB and Kindle. Book excerpt: The fundamental question in business and in personal life is the same: what really matters? In this book, one of America's most widely admired business leaders distills a lifetime of experience, including failures as well as successes, to reveal his answers. John Pepper, president, CEO, and chairman of Proctor & Gamble for a combined 16 years, underscores the importance of continuous change, innovation, and renewal as prerequisites for growth and sound leadership. In "What Really Matters", he suggests that a preparedness to alter perspective, rethink assumptions, or change course is central not only to understanding customer needs and keeping costs under control but also to developing talent, organizing global businesses, and supporting communities. While he discusses specific business tactics, he notes that they all centre on fundamental tenets: listen to and respect the customer, engender personal accountability and passionate ownership, encourage diversity, and create a vibrant, trusting institution that incorporates employees and their families. In his own years as an executive, Pepper has demonstrated that a profitable business can create and sustain a culture that shapes, and is shaped by, ethical behaviour. His profoundly important advice and counsel belong in the lexicon and practice of every leader.

Lead Like Butler

Author : Judith Cebula
Publisher : Abingdon Press
ISBN 13 : 1426765312
Total Pages : pages
Book Rating : 4.4/5 (267 download)

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Book Synopsis Lead Like Butler by : Judith Cebula

Download or read book Lead Like Butler written by Judith Cebula and published by Abingdon Press. This book was released on 2012-11-01 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: Brad Stevens is a great coach, admired and respected for developing winning teams year after year. His patience and never-give-up attitude will take him a long way as Coach of the Boston Celtics. —Larry Bird, Boston Celtics 1978-1992; President, Basketball Operations Indiana Pacers Coach Brad Stevens made Butler University the first team to make 2 consecutive finals of the NCAA basketball tournament without being seeded #1 or #2. Lead Like Butler is a must read for any college basketball fan. -Chris Coddington, Fellowship of Christian Athletes ...a must read for those who desire to win in life, as well as in the arena of competition. -Jim McCoy, KDOV-TV& KDOV-FM What becomes quickly apparent is that the enduring ideas of humility, passion, teamwork, service, gratitude, and accountability prove applicable tenants in all aspects of life. -James M. Danko, President, Butler University Anyone who desires a more authentic pathway toward leadership and excellence will benefit from learning to “Lead Like Butler.” -Michael Coyner, bishop, Indiana Area of The United Methodist Church Butler's rise to the top wasn't a fluke. This is a must read for others wanting to achieve greatness.-Billy Shepherd, Butler University, Class of 1972, and Indiana's "Mr. Basketball-1968" Whether at work, at home, or even at play, the values of humility, passion, unity, service, thankfulness, and accountability can help you shape your group into a successful example for others. -Jamie Phillippe, Board of Trustees, Butler University, Class of 1973 Lead Like Butler is an important contribution to the canon of leadership literature on and off the hardwood. -Jennifer L. Bougher, Esq. Arent Fox, LLP (New York), member of Butler University Alumni Association Board of Directors

Dare to Lead

Author : Brené Brown
Publisher : Random House
ISBN 13 : 0399592520
Total Pages : 321 pages
Book Rating : 4.3/5 (995 download)

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Book Synopsis Dare to Lead by : Brené Brown

Download or read book Dare to Lead written by Brené Brown and published by Random House. This book was released on 2018-10-09 with total page 321 pages. Available in PDF, EPUB and Kindle. Book excerpt: #1 NEW YORK TIMES BESTSELLER • Brené Brown has taught us what it means to dare greatly, rise strong, and brave the wilderness. Now, based on new research conducted with leaders, change makers, and culture shifters, she’s showing us how to put those ideas into practice so we can step up and lead. Don’t miss the five-part HBO Max docuseries Brené Brown: Atlas of the Heart! NAMED ONE OF THE BEST BOOKS OF THE YEAR BY BLOOMBERG Leadership is not about titles, status, and wielding power. A leader is anyone who takes responsibility for recognizing the potential in people and ideas, and has the courage to develop that potential. When we dare to lead, we don’t pretend to have the right answers; we stay curious and ask the right questions. We don’t see power as finite and hoard it; we know that power becomes infinite when we share it with others. We don’t avoid difficult conversations and situations; we lean into vulnerability when it’s necessary to do good work. But daring leadership in a culture defined by scarcity, fear, and uncertainty requires skill-building around traits that are deeply and uniquely human. The irony is that we’re choosing not to invest in developing the hearts and minds of leaders at the exact same time as we’re scrambling to figure out what we have to offer that machines and AI can’t do better and faster. What can we do better? Empathy, connection, and courage, to start. Four-time #1 New York Times bestselling author Brené Brown has spent the past two decades studying the emotions and experiences that give meaning to our lives, and the past seven years working with transformative leaders and teams spanning the globe. She found that leaders in organizations ranging from small entrepreneurial startups and family-owned businesses to nonprofits, civic organizations, and Fortune 50 companies all ask the same question: How do you cultivate braver, more daring leaders, and how do you embed the value of courage in your culture? In this new book, Brown uses research, stories, and examples to answer these questions in the no-BS style that millions of readers have come to expect and love. Brown writes, “One of the most important findings of my career is that daring leadership is a collection of four skill sets that are 100 percent teachable, observable, and measurable. It’s learning and unlearning that requires brave work, tough conversations, and showing up with your whole heart. Easy? No. Because choosing courage over comfort is not always our default. Worth it? Always. We want to be brave with our lives and our work. It’s why we’re here.” Whether you’ve read Daring Greatly and Rising Strong or you’re new to Brené Brown’s work, this book is for anyone who wants to step up and into brave leadership.

The Art of Client Service

Author : Robert Solomon
Publisher : John Wiley & Sons
ISBN 13 : 111922828X
Total Pages : 260 pages
Book Rating : 4.1/5 (192 download)

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Book Synopsis The Art of Client Service by : Robert Solomon

Download or read book The Art of Client Service written by Robert Solomon and published by John Wiley & Sons. This book was released on 2016-03-17 with total page 260 pages. Available in PDF, EPUB and Kindle. Book excerpt: A practical guide for providing exceptional client service Most advertising and marketing people would claim great client service is an elusive, ephemeral pursuit, not easily characterized by a precise skill set or inventory of responsibilities; this book and its author argue otherwise, claiming there are definable, actionable methods to the role, and provide guidance designed to achieve more effective work. Written by one of the industry's most knowledgeable client services executives, the book begins with a definition, then follows a path from an initial new business win to beginning, building, losing, then regaining trust with clients. It is a powerful source of counsel for those new to the business, for industry veterans who want to refresh or validate what they know, and for anyone in the middle of the journey to get better at what they do.

Aligning the Stars

Author : Jay W. Lorsch
Publisher : Harvard Business Review Press
ISBN 13 : 1422163180
Total Pages : 251 pages
Book Rating : 4.4/5 (221 download)

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Book Synopsis Aligning the Stars by : Jay W. Lorsch

Download or read book Aligning the Stars written by Jay W. Lorsch and published by Harvard Business Review Press. This book was released on 2002-04-26 with total page 251 pages. Available in PDF, EPUB and Kindle. Book excerpt: Most businesses rely on talent to succeed, but none so much as professional service firms. Within this rapidly expanding, trillion-dollar industry, professionals--and how they're managed--are the primary source of competitive advantage. In fact, success in this sector is determined more by the people you pay than the people who pay you. This path-breaking book provides readers with a practical and integrated perspective on how to win in the unique and tumultuous world of professional services. From strategy to organization to culture, it offers customized insights for businesses in which professionals drive bottom-line results and long-term company success. Respected academic Jay W. Lorsch and accomplished practitioner Thomas J. Tierney apply their broad experience to the realities of "Monday morning" decision making. Their work reflects decades of personal experience, combined with a rigorous study of outstanding professional service firms in industries that include law, information technology, accounting, advertising, investment banking, executive search, and consulting. Aligning the Stars explains what differentiates the "best of the best" within professional services. By describing how to attract, retain, motivate, organize, and lead the stars that shape a company's destiny, this book provides valuable lessons for the current and future leaders of every talent-driven business.

Professional Services Leadership Handbook

Author : Nigel Clark
Publisher : Kogan Page
ISBN 13 : 9780749477349
Total Pages : 0 pages
Book Rating : 4.4/5 (773 download)

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Book Synopsis Professional Services Leadership Handbook by : Nigel Clark

Download or read book Professional Services Leadership Handbook written by Nigel Clark and published by Kogan Page. This book was released on 2017 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Understand the challenges facing professional services firms and learn how to respond and take action to ensure a successful future with this practical guide to leadership.

Model Rules of Professional Conduct

Author : American Bar Association. House of Delegates
Publisher : American Bar Association
ISBN 13 : 9781590318737
Total Pages : 216 pages
Book Rating : 4.3/5 (187 download)

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Book Synopsis Model Rules of Professional Conduct by : American Bar Association. House of Delegates

Download or read book Model Rules of Professional Conduct written by American Bar Association. House of Delegates and published by American Bar Association. This book was released on 2007 with total page 216 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Model Rules of Professional Conduct provides an up-to-date resource for information on legal ethics. Federal, state and local courts in all jurisdictions look to the Rules for guidance in solving lawyer malpractice cases, disciplinary actions, disqualification issues, sanctions questions and much more. In this volume, black-letter Rules of Professional Conduct are followed by numbered Comments that explain each Rule's purpose and provide suggestions for its practical application. The Rules will help you identify proper conduct in a variety of given situations, review those instances where discretionary action is possible, and define the nature of the relationship between you and your clients, colleagues and the courts.

First Among Equals

Author : Patrick J. McKenna
Publisher : Simon and Schuster
ISBN 13 : 1471108694
Total Pages : 303 pages
Book Rating : 4.4/5 (711 download)

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Book Synopsis First Among Equals by : Patrick J. McKenna

Download or read book First Among Equals written by Patrick J. McKenna and published by Simon and Schuster. This book was released on 2012-12-11 with total page 303 pages. Available in PDF, EPUB and Kindle. Book excerpt: Managing people when you're not their boss is a challenge, particularly in professional service firms where, increasingly, top professionals are being tapped to lead their peers. Now Patrick McKenna and David Maister provide a 'play book' for professionals trying to be both a team member and coach. In industies ranging from banking and insurance to law and engineering, as well as in research labs and software companies, management responsibility is increasingly delegated - ususally without guidance - to those who head up smaller teams of professionals. FIRST AMONG EQUALS speaks directly to those who have gone from focusing on their own performance to being a group manager in charge of leading others. From understanding the group leader role to setting terms of reference and effectively dealing with talented prima donnas, McKenna and Maister present a thorough introduction to managing and orchestrating talent.