How To Handle Conflict And Confrontation

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The Power of Positive Confrontation

Author : Barbara Pachter
Publisher : Da Capo Lifelong Books
ISBN 13 : 9780738217598
Total Pages : 0 pages
Book Rating : 4.2/5 (175 download)

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Book Synopsis The Power of Positive Confrontation by : Barbara Pachter

Download or read book The Power of Positive Confrontation written by Barbara Pachter and published by Da Capo Lifelong Books. This book was released on 2014-07-01 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: The step-by-step guide to tackling conflict-personal or professional-including a section on navigating sticky situations online. When slighted, misunderstood, cut in front of, annoyed, taken advantage of, or treated rudely, most people avoid their bosses, ignore coworkers, change hairdressers, complain to friends, pound their fists, or rant on social media. They often miss the most positive, effective alternative of all: confronting positively. Now, for everyone who was never taught or never realized that between "bully" and "wimp" is a range of behavior that is positive, dignified, and effective for dealing with life's bothersome situations, there is The Power of Positive Confrontation. This book teaches you the vital skills you need to confront others, communicate effectively, and live a more conflict-free life. In this updated edition, communications expert Barbara Pachter shares a practical, step-by-step guide to tackling conflicts in any situation. The Power of Positive Confrontation reveals:The consequences of not confronting or of confronting negatively;How to accurately assess what is bothering you and why;Three essential steps of polite and powerful confrontation;Vital verbal and nonverbal skills that make or break communication, including common language pitfalls;Strategies for assertive communication, whether face to face, in writing, by phone, or online.

High Conflict

Author : Amanda Ripley
Publisher : Simon and Schuster
ISBN 13 : 1982128577
Total Pages : 368 pages
Book Rating : 4.9/5 (821 download)

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Book Synopsis High Conflict by : Amanda Ripley

Download or read book High Conflict written by Amanda Ripley and published by Simon and Schuster. This book was released on 2022-04-05 with total page 368 pages. Available in PDF, EPUB and Kindle. Book excerpt: "In the tradition of bestselling explainers like The Tipping Point, [this] book [is] based on cutting edge science that breaks down the idea of extreme conflict--the kind that paralyzes people and places--and then shows how to escape it"--

The Big Book of Conflict Resolution Games: Quick, Effective Activities to Improve Communication, Trust and Collaboration

Author : Mary Scannell
Publisher : McGraw Hill Professional
ISBN 13 : 0071743669
Total Pages : 240 pages
Book Rating : 4.0/5 (717 download)

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Book Synopsis The Big Book of Conflict Resolution Games: Quick, Effective Activities to Improve Communication, Trust and Collaboration by : Mary Scannell

Download or read book The Big Book of Conflict Resolution Games: Quick, Effective Activities to Improve Communication, Trust and Collaboration written by Mary Scannell and published by McGraw Hill Professional. This book was released on 2010-05-28 with total page 240 pages. Available in PDF, EPUB and Kindle. Book excerpt: Make workplace conflict resolution a game that EVERYBODY wins! Recent studies show that typical managers devote more than a quarter of their time to resolving coworker disputes. The Big Book of Conflict-Resolution Games offers a wealth of activities and exercises for groups of any size that let you manage your business (instead of managing personalities). Part of the acclaimed, bestselling Big Books series, this guide offers step-by-step directions and customizable tools that empower you to heal rifts arising from ineffective communication, cultural/personality clashes, and other specific problem areas—before they affect your organization's bottom line. Let The Big Book of Conflict-Resolution Games help you to: Build trust Foster morale Improve processes Overcome diversity issues And more Dozens of physical and verbal activities help create a safe environment for teams to explore several common forms of conflict—and their resolution. Inexpensive, easy-to-implement, and proved effective at Fortune 500 corporations and mom-and-pop businesses alike, the exercises in The Big Book of Conflict-Resolution Games delivers everything you need to make your workplace more efficient, effective, and engaged.

How to Handle Conflict and Confrontation

Author : Peg Pickering
Publisher : National Seminars Publications
ISBN 13 : 9781558522596
Total Pages : 0 pages
Book Rating : 4.5/5 (225 download)

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Book Synopsis How to Handle Conflict and Confrontation by : Peg Pickering

Download or read book How to Handle Conflict and Confrontation written by Peg Pickering and published by National Seminars Publications. This book was released on 2000 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: End negative attitudes, hurt feelings and angry outbursts that stem from conflict.

Conflict and Gender

Author : Anita Taylor
Publisher : Hampton Press (NJ)
ISBN 13 :
Total Pages : 352 pages
Book Rating : 4.3/5 (91 download)

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Book Synopsis Conflict and Gender by : Anita Taylor

Download or read book Conflict and Gender written by Anita Taylor and published by Hampton Press (NJ). This book was released on 1994 with total page 352 pages. Available in PDF, EPUB and Kindle. Book excerpt: This volume examines ways in which conflict resolution and feminist theories might be integrated to enhance our understanding and management of conflicts, particularly those between men and women. Women and child victimisation, everyday conflicts and historical perspectives are explored.

HBR Guide to Dealing with Conflict (HBR Guide Series)

Author : Amy Gallo
Publisher : Harvard Business Review Press
ISBN 13 : 1633692167
Total Pages : 224 pages
Book Rating : 4.6/5 (336 download)

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Book Synopsis HBR Guide to Dealing with Conflict (HBR Guide Series) by : Amy Gallo

Download or read book HBR Guide to Dealing with Conflict (HBR Guide Series) written by Amy Gallo and published by Harvard Business Review Press. This book was released on 2017-03-14 with total page 224 pages. Available in PDF, EPUB and Kindle. Book excerpt: While some of us enjoy a lively debate with colleagues and others prefer to suppress our feelings over disagreements, we all struggle with conflict at work. Every day we navigate an office full of competing interests, clashing personalities, limited time and resources, and fragile egos. Sure, we share the same overarching goals as our colleagues, but we don't always agree on how to achieve them. We work differently. We rub each other the wrong way. We jockey for position. How can you deal with conflict at work in a way that is both professional and productive—where it improves both your work and your relationships? You start by understanding whether you generally seek or avoid conflict, identifying the most frequent reasons for disagreement, and knowing what approaches work for what scenarios. Then, if you decide to address a particular conflict, you use that information to plan and conduct a productive conversation. The HBR Guide to Dealing with Conflict will give you the advice you need to: Understand the most common sources of conflict Explore your options for addressing a disagreement Recognize whether you—and your counterpart—typically seek or avoid conflict Prepare for and engage in a difficult conversation Manage your and your counterpart's emotions Develop a resolution together Know when to walk away Arm yourself with the advice you need to succeed on the job, with the most trusted brand in business. Packed with how-to essentials from leading experts, the HBR Guides provide smart answers to your most pressing work challenges.

Mastering Confrontation

Author : Robert Hunt
Publisher :
ISBN 13 :
Total Pages : 152 pages
Book Rating : 4.6/5 (162 download)

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Book Synopsis Mastering Confrontation by : Robert Hunt

Download or read book Mastering Confrontation written by Robert Hunt and published by . This book was released on 2020-02-20 with total page 152 pages. Available in PDF, EPUB and Kindle. Book excerpt: Families Spend 50 Minutes Per Day Arguing, Do You Want to Be Wasting Your Life in Conflict? The right tools can help you turn fights into positive learning experiences and even opportunities for growth A new study reveals shocking statistics - we spend an average of 49 minutes per day fighting with family members! In addition, 2.8 hours of work time per week is also dedicated to conflicts. Instead of being focused on something productive, we're wasting energy on interactions that are very often meaningless and sometimes - destructive. Nobody likes conflict, yet we seem to be dedicating an awfully long amount of time to it. We argue with loved ones. We argue at the office. And to top it all off - we argue on social media! Do you know why we engage in conflict? The number one reason people give when being asked about why they'd get in a fight (a digital or in real life) is "they started it!" In other words, most of us never own up to our actions or take responsibility for the things that we do. Society tends to have a pretty negative view on confrontation, which is why most of us will never learn how to disagree in a meaningful way and how to actually start perceiving conflict as a learning opportunity. Conflict, however, can be a truly beneficial thing because: It allows us to learn more about others New ideas can be born during a heated interaction An opportunity is provided to verbalize needs that would have been unaddressed otherwise It can teach many valuable skills: patience, active listening, collaboration and flexibility When done correctly, it can lead to a resolution Which brings us to the next point - learning to manage conflict in the correct way so that a resolution can be achieved. In Dealing with Conflict, you'll discover: Some of the most common causes of arguments, disagreements and conflicts in the workplace, at home or among friends What's active listening and why you need to start practicing it today The importance of accepting responsibility for conflicts and seeing the argument from another perspective The power of acknowledging you're wrong What set of skills and tools every person needs to develop for effective conflict management The strategies for resolving a conflict like a boss Digital conflict, how it came in existence, what can be done about it and how to manage bullying The importance of knowing when the situation can't be salvaged and you need to quit And much more. As a bonus, you'll see real-life example of arguments and conflict situations and the best ways to diffuse those through open and honest communication. Most of us are non-confrontational by nature. This is why we tend to blow the fear of conflict out of proportion. Whether you're fighting with your significant other over work-life balance or you're being approached by an angry coworker who thinks you took all the credit for a joint project, fear could paralyze you and make you act in an irrational way. You need a shift in mindset to start seeing conflict as a healthy opportunity to grow. Mastering Confrontation by Robert Hunt can help you change your mindset gradually using concrete steps. Scroll up and click the "Add to Cart" button to master uncomfortable situations, improve your communication and learn the ins and outs of conflict resolution.

The Elephant in the Boardroom

Author : Edgar Papke
Publisher : Red Wheel/Weiser
ISBN 13 : 1632659832
Total Pages : 255 pages
Book Rating : 4.6/5 (326 download)

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Book Synopsis The Elephant in the Boardroom by : Edgar Papke

Download or read book The Elephant in the Boardroom written by Edgar Papke and published by Red Wheel/Weiser. This book was released on 2015-10-19 with total page 255 pages. Available in PDF, EPUB and Kindle. Book excerpt: “When leaders fail to confront conflict, they become the ‘biggest elephant’ in the room.”In a survey of more than 4,000 CEOs, executives, and managers, more than 90 percent admitted they were uncomfortable confronting or engaging in conflict.Yet leaders must realize that every conflict presents an opportunity to reach higher levels of performance. In The Elephant in the Boardroom, award-winning leadership psychologist Edgar Papke explores the unique and challenging relationship that leaders have with conflict, and offers the know-how needed to use conflict as the engine of innovation and creativity. As a result, you will learn how to act courageously and be better equipped to lead and win in today’s complex and turbulent world.The Elephant in the Boardroom will help you:Better understand the unique relationship leaders have with conflict.Gain the self-knowledge required to confront conflict and attain higher levels of leadership performance.Learn how to foster cultures of openness and higher accountability.Identify the sources of dysfunctional conflict to create constructive change effectively.Learn to use a proven, seven-step model for effectively managing and leveraging conflict.Are you ready to confront the “big elephant in the room,” and manage the elephants living and thriving in your organization?

Resolving Conflicts at Work

Author : Kenneth Cloke
Publisher : John Wiley & Sons
ISBN 13 : 1118046889
Total Pages : 378 pages
Book Rating : 4.1/5 (18 download)

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Book Synopsis Resolving Conflicts at Work by : Kenneth Cloke

Download or read book Resolving Conflicts at Work written by Kenneth Cloke and published by John Wiley & Sons. This book was released on 2011-01-06 with total page 378 pages. Available in PDF, EPUB and Kindle. Book excerpt: Here is a completely updated edition of the best-selling Resolving Conflicts at Work. This definitive and comprehensive work provides a handy guide for resolving conflicts, miscommunications, and misunderstandings at work and outlines the authors’ eight strategies that show how the inevitable disputes and divisions in the workplace actually provide an opportunity for greater creativity, productivity, enhanced morale, and personal growth. This new edition includes current case studies that put the focus on leadership, management, and how organizations can design systems to change a culture of avoidance into a culture of creative conflict. The result is a more practical book for today’s companies and the people who work in them.

Managing Conflict in the Workplace

Author : Institute of Leadership & Management
Publisher : Routledge
ISBN 13 : 1136385614
Total Pages : 82 pages
Book Rating : 4.1/5 (363 download)

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Book Synopsis Managing Conflict in the Workplace by : Institute of Leadership & Management

Download or read book Managing Conflict in the Workplace written by Institute of Leadership & Management and published by Routledge. This book was released on 2012-05-23 with total page 82 pages. Available in PDF, EPUB and Kindle. Book excerpt: Super series are a set of workbooks to accompany the flexible learning programme specifically designed and developed by the Institute of Leadership & Management (ILM) to support their Level 3 Certificate in First Line Management. The learning content is also closely aligned to the Level 3 S/NVQ in Management. The series consists of 35 workbooks. Each book will map on to a course unit (35 books/units).

Confronting Without Offending

Author : Deborah Smith Pegues
Publisher : Harvest House Publishers
ISBN 13 : 0736932569
Total Pages : 193 pages
Book Rating : 4.7/5 (369 download)

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Book Synopsis Confronting Without Offending by : Deborah Smith Pegues

Download or read book Confronting Without Offending written by Deborah Smith Pegues and published by Harvest House Publishers. This book was released on 2009-03-01 with total page 193 pages. Available in PDF, EPUB and Kindle. Book excerpt: Where there are people, there are disagreements and misunderstandings. The author of 30 Days to Taming Your Tongue (more than 500,000 copies sold), a popular speaker, and a relationship strategist, Deborah Smith Pegues draws on biblical principles, personal experience, and research to show how to approach difficult situations so relationships are strengthened rather than broken. Meeting face-to-face to resolve an issue is difficult, but Pegues makes it easier by revealing how to avoid complications, sharing examples of good communication, and offering specific steps for dealing with conflicts. Readers will discover: effective and compassionate techniques for handling conflict practical strategies for resolving conflict how personality types influence discussions suggestions for minimizing defensiveness ideas for developing and promoting cooperation Confronting Without Offending gives readers the tools to successfully talk over and resolve issues and misunderstandings at home, at work, and in social situations.

Who's Pushing Your Buttons?

Author : John Townsend
Publisher : Thomas Nelson
ISBN 13 : 1418588288
Total Pages : 179 pages
Book Rating : 4.4/5 (185 download)

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Book Synopsis Who's Pushing Your Buttons? by : John Townsend

Download or read book Who's Pushing Your Buttons? written by John Townsend and published by Thomas Nelson. This book was released on 2007-09-16 with total page 179 pages. Available in PDF, EPUB and Kindle. Book excerpt: Button-pushers come in all shapes and sizes, but they have one thing in common: Their behavior drives us crazy and makes us dream of ways to escape the mess we're in. The person who pushes your buttons is likely someone who matters to you – a spouse, a parent, a boss, a fellow church member. Almost always this difficult person is connected to you by blood, love, faith, or money, so you can't just end the relationship without causing pain and upheaval in your life. Our friends and today's culture will often advise us to abandon such relationships quickly – to end this unpleasant chapter and get on with our lives. Psychologist and author Dr. John Townsend disagrees, "Your button-pusher is not someone you would easily and casually leave. You are intertwined at many levels. It is worth the trouble to take a look at the ways the relationship you had, and want, can be revived and reborn." In this easy-to-read book he offers Expert insights to help you understand your own button-pusher Wise assistance in determining the nature of the problem Compassionate help in identifying your failed attempts to fix things A hope-filled vision for what can be and how to make it come true Rich resources to help you navigate the necessary changes

Conflict Management

Author : Richard J. Mayer
Publisher :
ISBN 13 :
Total Pages : 168 pages
Book Rating : 4.4/5 (91 download)

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Book Synopsis Conflict Management by : Richard J. Mayer

Download or read book Conflict Management written by Richard J. Mayer and published by . This book was released on 1990 with total page 168 pages. Available in PDF, EPUB and Kindle. Book excerpt: Mayer reveals how conflict can be handled positively and constructively. Techniques include showing staff members through example how to express their differences and to deal with them openly at the earliest possible stages.

Conflicting Views

Author : Damon Lundqvist
Publisher : Gem delos Santos
ISBN 13 : 1311856722
Total Pages : 49 pages
Book Rating : 4.3/5 (118 download)

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Book Synopsis Conflicting Views by : Damon Lundqvist

Download or read book Conflicting Views written by Damon Lundqvist and published by Gem delos Santos. This book was released on 2016-01-21 with total page 49 pages. Available in PDF, EPUB and Kindle. Book excerpt: One of the most important lessons that can be learned by anyone operating in any position in life is how to face and cope with conflicts in a manner that is constructive, edifying, and results in trust and closeness within the pair or group at hand. Learning the skills you need to face things head on and with wisdom and self-control, which in turn will keep any confrontation calm, directed, and away from intimidation and violence. You are able to acquire the tools you need to rid the space around you of the problems that drag everyone down, breeding strife, failures, resentments, and chaos, both in the workplace and in your daily life. The following article will offer you the life-changing truths and practices you need to change your surroundings, circumstances, and end results for the better of you and those around you. ================= TABLE OF CONTENTS ================= Critical Conflicts Defined Keeping Silent Or Becoming Violent Determine The Problem And Decide If You Will Act Is There A Problem, And What Is It Specifically? Okay, There’S A Problem. Should I Confront The Individual About The Issue? Disassemble The Dilemma Determine The Source Of Your Discomfort. Narrow It Down Clearly. Content, Pattern, Relationship (Cpr) Content (C) Pattern (P) Relationships (R) Untying The Knots Wants Consequences Intentions What “If”? Are My Thoughts Saying I Can Do Nothing To Change Things? Can My Concerns Be Seen In My Actions? Am I Going To Be Silent Just To Be Safe? Has My Conscience Been Getting To Me? If This Is Happening, There Is A Reason Talking When You Probably Shouldn’T Controlling The Climate The Road To Real Change Identify Differences Create An Atmosphere Of Security. Bring Up Your Own Background. Ask Questions To Close The Beginning... Use The Situation To Get Things Moving! Tailor Your Techniques To Fit The Circumstances Wrap Things Up Right People Get Moving If They Have To Pay. Talk About The Difference Between Imposed And Natural Consequences.

Taking Charge of Organizational Conflict

Author : David Cowan
Publisher : Personhood Press
ISBN 13 : 9781932181111
Total Pages : 216 pages
Book Rating : 4.1/5 (811 download)

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Book Synopsis Taking Charge of Organizational Conflict by : David Cowan

Download or read book Taking Charge of Organizational Conflict written by David Cowan and published by Personhood Press. This book was released on 2003 with total page 216 pages. Available in PDF, EPUB and Kindle. Book excerpt: Exploring the role of conflict in organisations, this book helps managers, employees, and organisations come to grips with all types of conflict. Conflict is discussed as a likely result of human interaction, and the key purpose of this program is to assist people in effectively and productively managing and taking advantage of these inevitable conflict situations. A self-contained training curriculum around which an entire organisational conflict management program can be built, this book is designed for use as a guide to harnessing and taking advantage of the enormous energy associated with conflict, and is loaded with activities designed to reinforce and build on the understandings developed and to provide plenty of opportunity to practice what has been learned. Activities can be used to facilitate formal training with individuals, in work groups, or for personal use.

The Art of Constructive Confrontation

Author : John Hoover
Publisher : John Wiley & Sons
ISBN 13 : 0471738808
Total Pages : 290 pages
Book Rating : 4.4/5 (717 download)

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Book Synopsis The Art of Constructive Confrontation by : John Hoover

Download or read book The Art of Constructive Confrontation written by John Hoover and published by John Wiley & Sons. This book was released on 2005-07-29 with total page 290 pages. Available in PDF, EPUB and Kindle. Book excerpt: Praise for The Art of Constructive Confrontation "There's no magic formula for building a successful enterprise, large or small. If you're in the business of making a profit, you're in the business of building people. First you build your people. After that, your people produce the profit. The Art of Constructive Confrontation is an easy-to-follow, systematic process that makes sure you don't get those things backwards. Constructive confrontation is the closest thing you'll ever find to hold people accountable for what they do, while at the same time reducing the conflicts that get in the way of productivity and, ultimately, profits." --Spencer Hays, founder, The Tom James Company Executive Chairman, Southwestern/Great American, Inc. "The Art of Constructive Confrontation is a clear and concise road map to making the all-important conversations between team leaders and team members happen. More than that, the constructive confrontation process keeps those conversations happening, keeps them consistent and constructive, keeps everybody accountable, and unleashes the leadership potential in everyone." --Angelo Valenti, PhD, leader of The Company Psychologist and coauthor, Unleashing Leadership "Embracing constructive confrontation builds a strong, effective leader with a strong, effective team. This book covers the step-by-step process to make you that kind of leader." --Danny Cox, coauthor, Leadership When the Heat's On

Managing Interpersonal Conflict

Author : William A. Donohue
Publisher : SAGE
ISBN 13 : 0803933126
Total Pages : 185 pages
Book Rating : 4.8/5 (39 download)

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Book Synopsis Managing Interpersonal Conflict by : William A. Donohue

Download or read book Managing Interpersonal Conflict written by William A. Donohue and published by SAGE. This book was released on 1992-07 with total page 185 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book explores the process of interpersonal conflict - from the initial decision as to whether or not to confront differences through to how to plan the actual confrontation. It deals extensively with negotiation and, where negotiation proves unsuccessful, with third-party dispute resolution. To avoid destructive or violent behaviour, Donohue emphasizes the importance of keeping conflicts under control and of focusing on the pertinent issues. He argues that the key to managing conflict is to address differences collaboratively so that the parties can create better solutions and, ultimately, strengthen their relationships.