Read Books Online and Download eBooks, EPub, PDF, Mobi, Kindle, Text Full Free.
Download How To Get The Best From Your Hotel Concierge full books in PDF, epub, and Kindle. Read online How To Get The Best From Your Hotel Concierge ebook anywhere anytime directly on your device. Fast Download speed and no annoying ads. We cannot guarantee that every ebooks is available!
Author : Holly Stiel
Publisher :
ISBN 13 : 9780971537057
Total Pages : 36 pages
Book Rating : 4.5/5 (37 download)
Download or read book How to Get the Best from Your Hotel Concierge written by Holly Stiel and published by . This book was released on 2013-06-28 with total page 36 pages. Available in PDF, EPUB and Kindle. Book excerpt: Practical guide to working with hotel concierge
Author : Michael Fazio
Publisher : St. Martin's Press
ISBN 13 : 9781429929295
Total Pages : 288 pages
Book Rating : 4.9/5 (292 download)
Download or read book Concierge Confidential written by Michael Fazio and published by St. Martin's Press. This book was released on 2011-02-01 with total page 288 pages. Available in PDF, EPUB and Kindle. Book excerpt: New York City's top concierge gives up a keyhole view into the luxe hotel rooms, private dining and dressing rooms of the ridiculous, rich and demanding Michael Fazio is the ultimate behind-the-scenes support man. Want two orchestra tickets to the Broadway musical that just won the Tony? Call Fazio. How about an upgrade to first class on an overbooked overnight flight to Tokyo? Call Fazio. Or a roomful of fresh hydrangeas—in winter? That's right. Call Fazio. From his early start as the harried and neglected personal assistant to a typical L.A. casting agent, Fazio took what he learned there and moved into concierge work at New York City's Intercontinental Hotel, where he was eventually able to parlay his services into a large and successful business of his own. In Concierge Confidential, Fazio reveals the behind-thescenes madness that goes into getting the rich and famous what they want, and shares some great insider knowledge on how to get access to the unattainable without making the concierge, waiters and other service people crazy. A few of Fazio's tips include: • When and how much to palm in tips • How to get a seat or ticket to the hottest thing in town • How to avoid being labeled a rube the minute you walk through the door • How you can become your favorite store or restaurant's most beloved customer • And much more
Author : Holly Stiel
Publisher : Prentice Hall
ISBN 13 : 9780131753570
Total Pages : 0 pages
Book Rating : 4.7/5 (535 download)
Download or read book Ultimate Service written by Holly Stiel and published by Prentice Hall. This book was released on 1994 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: For courses in hotel management and service, this sourcebook covers the job of the concierge. It includes topics such as building relationships, telephone manner, handling irate customers and organizing the concierge department. Emphasis is placed on service and wider responsibilites.
Author : Valerio A. Simula
Publisher : Createspace Independent Publishing Platform
ISBN 13 : 9781522885382
Total Pages : 0 pages
Book Rating : 4.8/5 (853 download)
Download or read book The Great CONCIERGE written by Valerio A. Simula and published by Createspace Independent Publishing Platform. This book was released on 2015-12-18 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: If you are currently working in the hospitality industry as a concierge or any other field or perhaps aspiring to do so, then this is an invaluable resource guide for you. The Great Concierge is an amazing book that teaches you how to excel when working in the hotel industry and how to become not just a concierge, but a great concierge. You will learn from the best in the field - men with several years experience, who have seen and done it all. The book is detailed and exciting and provides information from the simplest to the most challenging areas of the profession. It takes you into the world of the concierge and teaches you how and what to do to be successful in your career and live a fulfilling life.
Author : Anna Drezen
Publisher : Potter Style
ISBN 13 : 0553448358
Total Pages : 144 pages
Book Rating : 4.5/5 (534 download)
Download or read book How May We Hate You? written by Anna Drezen and published by Potter Style. This book was released on 2016-05-17 with total page 144 pages. Available in PDF, EPUB and Kindle. Book excerpt: Most people think hotel employees are effortlessly cheerful, naturally helpful, and genuinely like their work. Most people are wrong. Find out what really goes on in the world of hospitality with this hilarious book full of funny and absurd stories, anecdotes told in dialogue, factoids, and hoax pop quizzes by two veteran concierges who paid their way while working at a combined 50 hotels in and around Times Square. They are very pleased to help you learn: · The Truth About Bed Bugs · The Mythology of “Loyalty Programs” · The 411 on Hotel Residents · And so much more Filled with photographs and infographics, How May We Hate You? is both romp and commentary on the hospitality industry and life behind the nametag.
Author : Jacob Tomsky
Publisher : Anchor
ISBN 13 : 030794834X
Total Pages : 322 pages
Book Rating : 4.3/5 (79 download)
Download or read book Heads in Beds written by Jacob Tomsky and published by Anchor. This book was released on 2013-07-30 with total page 322 pages. Available in PDF, EPUB and Kindle. Book excerpt: In the tradition of Kitchen Confidential and Waiter Rant, a rollicking, eye-opening, fantastically indiscreet memoir of a life spent (and misspent) in the hotel industry. “Highly amusing."—New York Times Jacob Tomsky never intended to go into the hotel business. As a new college graduate, armed only with a philosophy degree and a singular lack of career direction, he became a valet parker for a large luxury hotel in New Orleans. Yet, rising fast through the ranks, he ended up working in “hospitality” for more than a decade, doing everything from supervising the housekeeping department to manning the front desk at an upscale Manhattan hotel. He’s checked you in, checked you out, separated your white panties from the white bed sheets, parked your car, tasted your room-service meals, cleaned your toilet, denied you a late checkout, given you a wake-up call, eaten M&Ms out of your minibar, laughed at your jokes, and taken your money. In Heads in Beds he pulls back the curtain to expose the crazy and compelling reality of a multi-billion-dollar industry we think we know. Heads in Beds is a funny, authentic, and irreverent chronicle of the highs and lows of hotel life, told by a keenly observant insider who’s seen it all. Prepare to be amused, shocked, and amazed as he spills the unwritten code of the bellhops, the antics that go on in the valet parking garage, the housekeeping department’s dirty little secrets—not to mention the shameless activities of the guests, who are rarely on their best behavior. Prepare to be moved, too, by his candor about what it’s like to toil in a highly demanding service industry at the luxury level, where people expect to get what they pay for (and often a whole lot more). Employees are poorly paid and frequently abused by coworkers and guests alike, and maintaining a semblance of sanity is a daily challenge. Along his journey Tomsky also reveals the secrets of the industry, offering easy ways to get what you need from your hotel without any hassle. This book (and a timely proffered twenty-dollar bill) will help you score late checkouts and upgrades, get free stuff galore, and make that pay-per-view charge magically disappear. Thanks to him you’ll know how to get the very best service from any business that makes its money from putting heads in beds. Or, at the very least, you will keep the bellmen from taking your luggage into the camera-free back office and bashing it against the wall repeatedly.
Author : Alan Gregerman
Publisher : Sourcebooks, Inc.
ISBN 13 : 1402254849
Total Pages : 275 pages
Book Rating : 4.4/5 (22 download)
Download or read book Surrounded by Geniuses written by Alan Gregerman and published by Sourcebooks, Inc.. This book was released on 2010-09-01 with total page 275 pages. Available in PDF, EPUB and Kindle. Book excerpt: Winner of the Axiom Award for best leadership book How many times have you arrived at work, exchanged greetings with your colleagues, attended a meeting or two, and then sat down at your desk overcome by the incredible feeling that you were surrounded by geniuses? If you're like most people, caught up in the stress of work and everyday life, the answer is a resounding "never!" But that's all about to change. In Surrounded by Geniuses, Alan Gregerman presents a revolutionary guide to personal, professional, and organizational success based on two powerfully simple ideas: First, that there is genius hidden in all of us. And, second, that we are surrounded by a world filled with genius that can be used to transform any team, company, or organization in order to deliver compelling customer value. So grab your curiosity and your most comfortable shoes. It's time for a remarkable trip to your future success! Praise for Dr. Alan S. Gregerman and Surrounded by Geniuses "No one needs a 'me-too' anything-great companies learn to transform customers into fans. Surrounded by Geniuses can help you begin your quest for the next great idea. It is an important and enjoyable read."—Vernon H. Hill, Founder, Chairman, and CEO, Commerce Bank "Dr. Gregerman has made an important contribution to our understanding of the power of each of us and our organizations to innovate, create, and do so much more. His ideas are clear, concrete, and surprising in their originality. Surrounded by Geniuses is a book for anyone struggling to get beyond incremental thinking." —Dan Scheinman, General Manager, Cisco Media Solutions Group, Cisco Systems Visit the Surrounded by Geniuses blog for more ideas and insight on unlocking brilliance in yourself, your colleagues, and your organization. www.alangregerman.typepad.com
Author : Holly Stiel
Publisher : Educational Institute
ISBN 13 : 9780133144475
Total Pages : 0 pages
Book Rating : 4.1/5 (444 download)
Download or read book The Art and Science of the Hotel Concierge written by Holly Stiel and published by Educational Institute. This book was released on 2013-03-27 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Holly Stiel
Publisher :
ISBN 13 : 9780971537002
Total Pages : 153 pages
Book Rating : 4.5/5 (37 download)
Download or read book Neon Signs of Service written by Holly Stiel and published by . This book was released on 2001-01-01 with total page 153 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Ren French
Publisher :
ISBN 13 : 9781614853282
Total Pages : 272 pages
Book Rating : 4.8/5 (532 download)
Download or read book Creating a Concierge written by Ren French and published by . This book was released on 2020-01-17 with total page 272 pages. Available in PDF, EPUB and Kindle. Book excerpt: Ren French leads you on his journey through life's mistakes and triumphs to become an award-winning and very sassy hotel concierge in one of the most amazing cities in the world, New Orleans. Have you ever been placed in a situation where your thoughts override your voice? Met a grandma with a potty mouth? Or made a new best friend from an awkward conversation? Discover questions you shouldn't ask a hotel concierge, and live the life of a guest as if you're sitting next to him. Enjoy an intimate peek inside the mind of a regular guy with not-so-regular thoughts. You might not find the secrets of the universe within the pages of this book or discover lost civilizations, but you'll savor the tales of one man's life well spent. Ren's imaginative storytelling sets the stage for you to smile, smirk, cringe, fart, and giggle at your own pace. Experience the fantastical world of the Rensverse, a narrative not to be missed.
Author : Hans - Ruedi Frutiger
Publisher : Partridge Publishing Singapore
ISBN 13 : 1543763987
Total Pages : 114 pages
Book Rating : 4.5/5 (437 download)
Download or read book Hans on in Hospitality written by Hans - Ruedi Frutiger and published by Partridge Publishing Singapore. This book was released on 2021-05-27 with total page 114 pages. Available in PDF, EPUB and Kindle. Book excerpt: Many hospitality companies have begun to recognise the benefits of having a diverse group of decision-makers. When it comes to drafting strategies to increase revenue and better penetrate and service target markets in different communities, it helps to have fresh sets of eyes. This enables companies to tap into target markets more effectively, which benefits all parties. A successful strategy needs to make diversity part of the common vision, get buy-in from stakeholders, provide a sense of purpose, and encourage commitment across the organization. Companies should define the key diversity areas that apply to their particular market and employee composition. In addition to gender, ethnicity, LGBTQ status and disability, other dimensions of diversity might be relevant. These include age, marital status, religious beliefs and education. Expand the ideal candidate profile and companies into the organisation in order to expand into that market.
Author : Peter Greenberg
Publisher : Villard
ISBN 13 : 1588363996
Total Pages : 306 pages
Book Rating : 4.5/5 (883 download)
Download or read book Hotel Secrets from the Travel Detective written by Peter Greenberg and published by Villard. This book was released on 2004-03-09 with total page 306 pages. Available in PDF, EPUB and Kindle. Book excerpt: Indispensable information for away-from-home lodging, from the author of the New York Times bestseller The Travel Detective In Hotel Secrets from the Travel Detective, America’s best-known and most trusted travel authority reveals the insider knowledge that can make every hotel stay as comfortable as (and sometimes even more cost-efficient than) home. With his incomparable access and nose for news, Peter Greenberg shares the secrets that people who know hotels—managers, maids, reservation clerks, bellhops, chefs, and maintenance guys—don’t want you to know about value, service, safety, security, and cleanliness. Tips include: • How to tell if your room is really clean • What never to order from room service • The real way to prevent hotel crime • How to beat excessive hotel phone charges • The exact rooms where headline-making events took place Drawn from the author’s experiences as both an investigative reporter and a constant traveler, Hotel Secrets from the Travel Detective is an essential guide to everything from luxury resorts to motels, from airport hotels and bed-and-breakfasts to outrageous (and often secret) alternatives to hotels.
Author : Peter Greenberg
Publisher : Rodale Books
ISBN 13 : 160529764X
Total Pages : 643 pages
Book Rating : 4.6/5 (52 download)
Download or read book The Complete Travel Detective Bible written by Peter Greenberg and published by Rodale Books. This book was released on 2007-10-02 with total page 643 pages. Available in PDF, EPUB and Kindle. Book excerpt: This ultimate "physician's desk reference" for travelers addresses the questions, anxieties, concerns, and desire for essential information that are common to seasoned and novice travelers alike. Peter Greenberg, best-selling author, trusted Today show travel editor, and the man that writer Paul Theroux calls "the liberator and defender of the traveling public," offers an encyclopedic look at every aspect of the travel process, both domestically and internationally, from the true definition of travel terms to in-depth explanations of how things really work. Do you want to know which airline seats are the best and worst? How you can vacation in a lighthouse, a monastery, or even a converted prison? Which countries require you to get visas before you visit? Or won't let you in even if you have a passport? Which airlines are the worst "bumping" offenders? How you can avoid hidden fees? The Complete Travel Detective Bible offers up answers to these questions and much more. Everything is cross-referenced and each chapter is filled with useful charts, lists, and diagrams, making for an easily accessible format. Greenberg, who has been to more than 146 countries, is an expert without equal at outplaying the travel industry at its own games, securing the best fares, accommodations, and service at the lowest possible prices. He shares every one of these hard-won, ingenious insider secrets in this book, making The Complete Travel Detective Bible the ultimate word on travel today.
Author : Angie Niles
Publisher : Penguin
ISBN 13 : 110198970X
Total Pages : 153 pages
Book Rating : 4.1/5 (19 download)
Download or read book Bright Lights Paris written by Angie Niles and published by Penguin. This book was released on 2015-09-08 with total page 153 pages. Available in PDF, EPUB and Kindle. Book excerpt: Take a life-changing journey with a fashion insider through the neighborhoods of Paris—and become the most glamorous girl in town (without even trying). After spending much of her life mining the secrets of La Parisienne, Angie has discovered there are as many ways to be Parisian as there are arrondissements. Find out what Saint Germain women wear, where Canal Saint Martin girls shop and hang out with their friends, the décor tricks of the artistic ladies in Montmartre, and how to cook and entertain—as if you just rolled out of bed and onto the cobblestone streets of Le Marais… Featuring hundreds of stunning photographs and original fashion illustrations, as well as fabulous tips from celebrities, fashion designers, bloggers, chefs, and more!
Author : Peter Greenberg
Publisher : Villard Books
ISBN 13 : 0375759727
Total Pages : 306 pages
Book Rating : 4.3/5 (757 download)
Download or read book Hotel Secrets from the Travel Detective written by Peter Greenberg and published by Villard Books. This book was released on 2004 with total page 306 pages. Available in PDF, EPUB and Kindle. Book excerpt: The travel editor of NBC's "Today" show returns with indispensable information for away-from-home lodging.
Author : Fodor's Travel Guides
Publisher : Fodor's Travel
ISBN 13 : 1640970231
Total Pages : 423 pages
Book Rating : 4.6/5 (49 download)
Download or read book Fodor's Vienna and the Best of Austria written by Fodor's Travel Guides and published by Fodor's Travel. This book was released on 2018-05-01 with total page 423 pages. Available in PDF, EPUB and Kindle. Book excerpt: For a limited time, receive a free Fodor's Guide to Safe and Healthy Travel e-book with the purchase of this guidebook! Go to fodors.com for details. Written by local experts, Fodor's travel guides have been offering advice and professionally vetted recommendations for all tastes and budgets for 80 years. With its old-world charm, musical heritage, and alpine landscapes, Vienna and Austria offer choices for every traveler. Fodor’s Vienna and the Best of Austria captures the top experiences and attractions throughout the country, with intriguing features on tantalizing Austrian cuisine and wine, tips for finding the best ski resorts, and insights into hiking in the pastoral Salzkammergut region. Vienna and Austria spring to life with classic experiences such as visiting Mozart’s birthplace and touring the famous Schonbrunn Palace. This travel guide includes: •ULTIMATE EXPERIENCES GUIDE contains a brief introduction and spectacular color photos that capture the ultimate experiences and attractions throughout Vienna and Austria •EXPANDED COVERAGE: In recent years, Vienna has seen a resurgence in everything from its cultural offerings to its hotel scene, and Fodor's captures the best new picks. This edition includes expanded coverage of hotels, restaurants, activities and sights in the ski regions of Innsbruck, Tirol, and Vorarlberg, with tips from our renowned Austrian ski expert. The guide also focuses on the growing popularity of Austrian cuisine •SPECIAL FEATURES: Among the feature topics are festivals in Austria, thermal spas in Carinthia and Graz, Austrian heurigen where you can sample wines made from the recent harvest, and a new Austrian history section that allows travelers to learn the history behind some of the country’s most famous sights •INDISPENSABLE TRIP PLANNING TOOLS: An "Experience Vienna and the Best of Austria" chapter includes places to go and "Great Itineraries." Each chapter has short descriptions of each region and the "Top Reasons to Go." Tips on how to find the best ski resort, shopping, driving, and more assist a wide range of travelers •DISCERNING RECOMMENDATIONS: Fodor's Vienna & The Best of Austria offers savvy advice and recommendations from local writers to help travelers make the most of their visit. Fodor's Choice designates our best picks in every category •COVERS: Vienna, Vienna Woods, Lake Neusiedler and the Danube River, Salzburg, the Alps, Salzkammergut, Carinthia, Graz, Innsbruck, Tirol, Vorarlberg, and more.
Author : Sarah Dandashy
Publisher :
ISBN 13 : 9780578923314
Total Pages : pages
Book Rating : 4.9/5 (233 download)
Download or read book Hospitality from Within written by Sarah Dandashy and published by . This book was released on 2021-05-23 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:
