Handling Your Disagreements

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HBR Guide to Dealing with Conflict (HBR Guide Series)

Author : Amy Gallo
Publisher : Harvard Business Review Press
ISBN 13 : 1633692167
Total Pages : 224 pages
Book Rating : 4.6/5 (336 download)

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Book Synopsis HBR Guide to Dealing with Conflict (HBR Guide Series) by : Amy Gallo

Download or read book HBR Guide to Dealing with Conflict (HBR Guide Series) written by Amy Gallo and published by Harvard Business Review Press. This book was released on 2017-03-14 with total page 224 pages. Available in PDF, EPUB and Kindle. Book excerpt: While some of us enjoy a lively debate with colleagues and others prefer to suppress our feelings over disagreements, we all struggle with conflict at work. Every day we navigate an office full of competing interests, clashing personalities, limited time and resources, and fragile egos. Sure, we share the same overarching goals as our colleagues, but we don't always agree on how to achieve them. We work differently. We rub each other the wrong way. We jockey for position. How can you deal with conflict at work in a way that is both professional and productive—where it improves both your work and your relationships? You start by understanding whether you generally seek or avoid conflict, identifying the most frequent reasons for disagreement, and knowing what approaches work for what scenarios. Then, if you decide to address a particular conflict, you use that information to plan and conduct a productive conversation. The HBR Guide to Dealing with Conflict will give you the advice you need to: Understand the most common sources of conflict Explore your options for addressing a disagreement Recognize whether you—and your counterpart—typically seek or avoid conflict Prepare for and engage in a difficult conversation Manage your and your counterpart's emotions Develop a resolution together Know when to walk away Arm yourself with the advice you need to succeed on the job, with the most trusted brand in business. Packed with how-to essentials from leading experts, the HBR Guides provide smart answers to your most pressing work challenges.

Managing Conflict

Author : David Liddle
Publisher : Kogan Page Publishers
ISBN 13 : 0749480890
Total Pages : 321 pages
Book Rating : 4.7/5 (494 download)

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Book Synopsis Managing Conflict by : David Liddle

Download or read book Managing Conflict written by David Liddle and published by Kogan Page Publishers. This book was released on 2017-09-03 with total page 321 pages. Available in PDF, EPUB and Kindle. Book excerpt: Conflict in the workplace is a perennial problem for organizations. Whether it's a disagreement between colleagues, a dispute with management or large-scale industrial action, conflict negatively affects both people and profits as employee morale and productivity fall. Endorsed by the CIPD, Managing Conflict is an essential guide for HR professionals needing to tackle these problems by not only resolving current issues, but also preventing future instances of conflict. Going beyond interpersonal conflict, the book also looks at resolving board room disputes, disputes with shareholders, in the supply chain, commercial disputes and customer complaints. The first part of Managing Conflict covers the causes and costs of conflict, the impact of the psychological contract and the legal framework for managing workplace disputes both in the UK and internationally. The second part of the book provides a blueprint for redefining resolution and building a culture of constructive conflict management, from designing a conflict management strategy and developing a formal resolution process to embedding mediation, engaging stakeholders and training managers in resolution and mediation skills. This book also includes conflict resolution toolkits for managers, HR teams, employees and unions to help tackle conflict and bullying at work. Packed with best practice case studies from major UK and global organizations, this is an indispensable guide for all HR professionals looking to resolve conflict in the workplace. Online supporting resources include a conflict health check tool, conflict cost calculator, and checklist for developing an internal mediation scheme.

Handling Your Disagreements

Author : Joy Wilt Berry
Publisher : Children's Press(CT)
ISBN 13 :
Total Pages : 136 pages
Book Rating : 4.0/5 ( download)

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Book Synopsis Handling Your Disagreements by : Joy Wilt Berry

Download or read book Handling Your Disagreements written by Joy Wilt Berry and published by Children's Press(CT). This book was released on 1982 with total page 136 pages. Available in PDF, EPUB and Kindle. Book excerpt: Explains why people have disagreements and how to handle them before disagreements turn into arguments, fights, or scapegoating.

Conflicted

Author : Ian Leslie
Publisher : HarperCollins
ISBN 13 : 006287859X
Total Pages : 304 pages
Book Rating : 4.0/5 (628 download)

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Book Synopsis Conflicted by : Ian Leslie

Download or read book Conflicted written by Ian Leslie and published by HarperCollins. This book was released on 2021-02-23 with total page 304 pages. Available in PDF, EPUB and Kindle. Book excerpt: Drawing on advice from the world’s leading experts on conflict and communication—from relationship scientists to hostage negotiators to diplomats—Ian Leslie, a columnist for the New Statesman, shows us how to transform the heat of conflict, disagreement and argument into the light of insight, creativity and connection, in a book with vital lessons for the home, workplace, and public arena. For most people, conflict triggers a fight or flight response. Disagreeing productively is a hard skill for which neither evolution or society has equipped us. It’s a skill we urgently need to acquire; otherwise, our increasingly vociferous disagreements are destined to tear us apart. Productive disagreement is a way of thinking, perhaps the best one we have. It makes us smarter and more creative, and it can even bring us closer together. It’s critical to the success of any shared enterprise, from a marriage, to a business, to a democracy. Isn’t it time we gave more thought to how to do it well? In an increasingly polarized world, our only chance for coming together and moving forward is to learn from those who have mastered the art and science of disagreement. In this book, we’ll learn from experts who are highly skilled at getting the most out of highly charged encounters: interrogators, cops, divorce mediators, therapists, diplomats, psychologists. These professionals know how to get something valuable – information, insight, ideas—from the toughest, most antagonistic conversations. They are brilliant communicators: masters at shaping the conversation beneath the conversation. They know how to turn the heat of conflict into the light of creativity, connection, and insight. In this much-need book, Ian Leslie explores what happens to us when we argue, why disagreement makes us stressed, and why we get angry. He explains why we urgently need to transform the way we think about conflict and how having better disagreements can make us more successful. By drawing together the lessons he learns from different experts, he proposes a series of clear principles that we can all use to make our most difficult dialogues more productive—and our increasingly acrimonious world a better place.

High Conflict

Author : Amanda Ripley
Publisher : Simon and Schuster
ISBN 13 : 1982128577
Total Pages : 368 pages
Book Rating : 4.9/5 (821 download)

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Book Synopsis High Conflict by : Amanda Ripley

Download or read book High Conflict written by Amanda Ripley and published by Simon and Schuster. This book was released on 2022-04-05 with total page 368 pages. Available in PDF, EPUB and Kindle. Book excerpt: "In the tradition of bestselling explainers like The Tipping Point, [this] book [is] based on cutting edge science that breaks down the idea of extreme conflict--the kind that paralyzes people and places--and then shows how to escape it"--

The Big Book of Conflict Resolution Games: Quick, Effective Activities to Improve Communication, Trust and Collaboration

Author : Mary Scannell
Publisher : McGraw Hill Professional
ISBN 13 : 0071743669
Total Pages : 240 pages
Book Rating : 4.0/5 (717 download)

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Book Synopsis The Big Book of Conflict Resolution Games: Quick, Effective Activities to Improve Communication, Trust and Collaboration by : Mary Scannell

Download or read book The Big Book of Conflict Resolution Games: Quick, Effective Activities to Improve Communication, Trust and Collaboration written by Mary Scannell and published by McGraw Hill Professional. This book was released on 2010-05-28 with total page 240 pages. Available in PDF, EPUB and Kindle. Book excerpt: Make workplace conflict resolution a game that EVERYBODY wins! Recent studies show that typical managers devote more than a quarter of their time to resolving coworker disputes. The Big Book of Conflict-Resolution Games offers a wealth of activities and exercises for groups of any size that let you manage your business (instead of managing personalities). Part of the acclaimed, bestselling Big Books series, this guide offers step-by-step directions and customizable tools that empower you to heal rifts arising from ineffective communication, cultural/personality clashes, and other specific problem areas—before they affect your organization's bottom line. Let The Big Book of Conflict-Resolution Games help you to: Build trust Foster morale Improve processes Overcome diversity issues And more Dozens of physical and verbal activities help create a safe environment for teams to explore several common forms of conflict—and their resolution. Inexpensive, easy-to-implement, and proved effective at Fortune 500 corporations and mom-and-pop businesses alike, the exercises in The Big Book of Conflict-Resolution Games delivers everything you need to make your workplace more efficient, effective, and engaged.

Negotiating the Nonnegotiable

Author : Daniel Shapiro
Publisher : Penguin
ISBN 13 : 1101626968
Total Pages : 338 pages
Book Rating : 4.1/5 (16 download)

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Book Synopsis Negotiating the Nonnegotiable by : Daniel Shapiro

Download or read book Negotiating the Nonnegotiable written by Daniel Shapiro and published by Penguin. This book was released on 2016-04-19 with total page 338 pages. Available in PDF, EPUB and Kindle. Book excerpt: “One of the most important books of our modern era” –Amb. Jaime de Bourbon For anyone struggling with conflict, this book can transform you. Negotiating the Nonnegotiable takes you on a journey into the heart and soul of conflict, providing unique insight into the emotional undercurrents that too often sweep us out to sea. With vivid stories of his closed-door sessions with warring political groups, disputing businesspeople, and families in crisis, Daniel Shapiro presents a universally applicable method to successfully navigate conflict. A deep, provocative book to reflect on and wrestle with, this book can change your life. Be warned: This book is not a quick fix. Real change takes work. You will learn how to master five emotional dynamics that can sabotage conflict outside your awareness: 1. Vertigo: How can you avoid getting emotionally consumed in conflict? 2. Repetition compulsion: How can you stop repeating the same conflicts again and again? 3. Taboos: How can you discuss sensitive issues at the heart of the conflict? 4. Assault on the sacred: What should you do if your values feel threatened? 5. Identity politics: What can you do if others use politics against you? In our era of discontent, this is just the book we need to resolve conflict in our own lives and in the world around us.

Weekly Reader Books Presents Handling Your Disagreements

Author : Joy Wilt Berry
Publisher :
ISBN 13 :
Total Pages : 128 pages
Book Rating : 4.:/5 (13 download)

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Book Synopsis Weekly Reader Books Presents Handling Your Disagreements by : Joy Wilt Berry

Download or read book Weekly Reader Books Presents Handling Your Disagreements written by Joy Wilt Berry and published by . This book was released on 1980 with total page 128 pages. Available in PDF, EPUB and Kindle. Book excerpt: Explains why people have disagreements and how to handle them before disagreements turn into arguments, fights, or scapegoating.

Managing Conflict with Your Boss

Author : Center for Creative Leadership (CCL)
Publisher : John Wiley & Sons
ISBN 13 : 1118155181
Total Pages : 30 pages
Book Rating : 4.1/5 (181 download)

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Book Synopsis Managing Conflict with Your Boss by : Center for Creative Leadership (CCL)

Download or read book Managing Conflict with Your Boss written by Center for Creative Leadership (CCL) and published by John Wiley & Sons. This book was released on 2011-08-26 with total page 30 pages. Available in PDF, EPUB and Kindle. Book excerpt: As individuals, we can be creative and ambitious in our personal lives and in our professional lives. But individual efforts can’t always match the energy and productivity of a group. Cultures, societies, clubs, schools, and militaries arose out of our need to band together for mutual support. Organizations were created to deal more effectively with the environment—both the natural world and the world of work. But there is a trade-off when we move from individual contributions to group efforts: the relationships necessary for working together can spawn conflict. In organizations, tensions between individuals need to be defused, or focused in order to find productive solutions to problems. This is especially critical when conflict arises between people at different levels in the organization, such as when you are having a conflict with your boss. These tensions aren’t easy to handle. Conflict can generate discomfort, anger, and ineffective behavior. Feelings such as fear and resentment can rise to the surface. Organizational issues such as unclear lines of authority, power, politics, and ineffective support systems also come into play. Although these internal and external factors create a rich and complicated landscape for conflict to flourish, a conflict with your boss doesn’t necessarily spell the end of your career with an organization. There are steps you can take to gain perspective on conflict and to manage the conflict so that it focuses your energy and your boss’s energy on the needs of the organization, moving both of you toward a more productive working relationship.

The Ultimate Guide to Handling Every Disagreement Every Time

Author : Robyn Odegaard
Publisher :
ISBN 13 : 9780984658114
Total Pages : 170 pages
Book Rating : 4.6/5 (581 download)

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Book Synopsis The Ultimate Guide to Handling Every Disagreement Every Time by : Robyn Odegaard

Download or read book The Ultimate Guide to Handling Every Disagreement Every Time written by Robyn Odegaard and published by . This book was released on 2013-09 with total page 170 pages. Available in PDF, EPUB and Kindle. Book excerpt: The problem and the solution in 118 words: Why disagreements and misunderstandings happen and what to do about them is fundamentally misunderstood. Columbia University did a study that showed 80 percent of adults will not engage in conflict resolution without outside help. Even when we are willing to do so, there is a huge disconnect between how we present our case and how it is heard by the other person. Your most valuable information is being lost between leaving your mouth and being processed by the other person's brain. You need to understand why this discrepancy occurs and how to overcome it in order to gain influence, freedom, success, profit and, most importantly, happiness by successfully handling every disagreement every time. This book shows you how.

After the Fight

Author : Daniel B. Wile
Publisher : Guilford Press
ISBN 13 : 9781572300262
Total Pages : 340 pages
Book Rating : 4.3/5 (2 download)

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Book Synopsis After the Fight by : Daniel B. Wile

Download or read book After the Fight written by Daniel B. Wile and published by Guilford Press. This book was released on 1995-09-22 with total page 340 pages. Available in PDF, EPUB and Kindle. Book excerpt: What do partners do after a fight? If they're like most people, they apologize: "I'm sorry. I had a bad day and I took it out on you." Or, they wake up the next morning and pretend that nothing happened, hoping their partner will do the same. In neither case do they talk about the fight. They're too afraid that doing so will simply rekindle it--and they're right; it probably would. But since they don't talk about the fight, nothing ever really gets resolved. Daniel B. Wile, author of Couples Therapy and After the Honeymoon, devotes this entire book to an analysis of a single night in the life of a couple, Marie and Paul. By tapping into their self-talk (their ongoing conversations with themselves), he discovers what starts, escalates, and rekindles fights--and also, what potentially allows for a useful conversation about a fight. Wile reveals the half-thoughts and half-feelings that generally go unnoticed: the anxious flashes; depressive waves; two-second, self-directed diatribes; and two-second mental divorces.

Loving through Your Differences

Author : James L. Creighton
Publisher : New World Library
ISBN 13 : 1608685667
Total Pages : 202 pages
Book Rating : 4.6/5 (86 download)

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Book Synopsis Loving through Your Differences by : James L. Creighton

Download or read book Loving through Your Differences written by James L. Creighton and published by New World Library. This book was released on 2019-02-05 with total page 202 pages. Available in PDF, EPUB and Kindle. Book excerpt: FIND HAPPINESS AND FULFILLMENT THROUGH — RATHER THAN DESPITE — YOUR DIFFERENCES Dr. James Creighton has worked with couples for decades, facilitating communication and conflict resolution and teaching them the tools to build healthy, happy relationships. He has found that many couples start out believing they like the same things, see people the same way, and share a united take on the world. But inevitably differences crop up, and it can be profoundly discouraging to find that one's partner sees a person, situation, or decision completely differently. Although many relationships flounder at this point, Creighton shows that this can actually be an opportunity to forge stronger ties. In Loving through Your Differences, he draws on the latest research in cognitive science and developmental psychology to show how we invent our realities with our perceptual minds. He then provides clear, concrete tools for shifting our perceptions and reframing our responses. The result moves couples out of the fear and alienation of "your way or my way" and into a deep understanding of the other that allows for an "our way." As Creighton shows, this way of being together, based on the reality of individuality rather than the illusion of sameness, sets the stage for long-term excitement, discovery, and fulfillment.

The Seven Principles for Making Marriage Work

Author : John Gottman, PhD
Publisher : Harmony
ISBN 13 : 0553447718
Total Pages : 321 pages
Book Rating : 4.5/5 (534 download)

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Book Synopsis The Seven Principles for Making Marriage Work by : John Gottman, PhD

Download or read book The Seven Principles for Making Marriage Work written by John Gottman, PhD and published by Harmony. This book was released on 2015-05-05 with total page 321 pages. Available in PDF, EPUB and Kindle. Book excerpt: NEW YORK TIMES BESTSELLER • Over a million copies sold! “An eminently practical guide to an emotionally intelligent—and long-lasting—marriage.”—Daniel Goleman, author of Emotional Intelligence The Seven Principles for Making Marriage Work has revolutionized the way we understand, repair, and strengthen marriages. John Gottman’s unprecedented study of couples over a period of years has allowed him to observe the habits that can make—and break—a marriage. Here is the culmination of that work: the seven principles that guide couples on a path toward a harmonious and long-lasting relationship. Straightforward yet profound, these principles teach partners new approaches for resolving conflicts, creating new common ground, and achieving greater levels of intimacy. Gottman offers strategies and resources to help couples collaborate more effectively to resolve any problem, whether dealing with issues related to sex, money, religion, work, family, or anything else. Packed with new exercises and the latest research out of the esteemed Gottman Institute, this revised edition of The Seven Principles for Making Marriage Work is the definitive guide for anyone who wants their relationship to attain its highest potential.

Crucial Conversations: Tools for Talking When Stakes are High, Third Edition

Author : Joseph Grenny
Publisher : McGraw Hill Professional
ISBN 13 : 1260474194
Total Pages : 332 pages
Book Rating : 4.2/5 (64 download)

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Book Synopsis Crucial Conversations: Tools for Talking When Stakes are High, Third Edition by : Joseph Grenny

Download or read book Crucial Conversations: Tools for Talking When Stakes are High, Third Edition written by Joseph Grenny and published by McGraw Hill Professional. This book was released on 2021-10-26 with total page 332 pages. Available in PDF, EPUB and Kindle. Book excerpt: Keep your cool and get the results you want when faced with crucial conversations. This New York Times bestseller and business classic has been fully updated for a world where skilled communication is more important than ever. The book that revolutionized business communications has been updated for today’s workplace. Crucial Conversations provides powerful skills to ensure every conversation—especially difficult ones—leads to the results you want. Written in an engaging and witty style, the book teaches readers how to be persuasive rather than abrasive, how to get back to productive dialogue when others blow up or clam up, and it offers powerful skills for mastering high-stakes conversations, regardless of the topic or person. This new edition addresses issues that have arisen in recent years. You’ll learn how to: Respond when someone initiates a crucial conversation with you Identify and address the lag time between identifying a problem and discussing it Communicate more effectively across digital mediums When stakes are high, opinions vary, and emotions run strong, you have three choices: Avoid a crucial conversation and suffer the consequences; handle the conversation poorly and suffer the consequences; or apply the lessons and strategies of Crucial Conversations and improve relationships and results. Whether they take place at work or at home, with your coworkers or your spouse, crucial conversations have a profound impact on your career, your happiness, and your future. With the skills you learn in this book, you'll never have to worry about the outcome of a crucial conversation again.

Conflict First Aid

Author : Nancy Radford
Publisher : Business Expert Press
ISBN 13 : 1631579746
Total Pages : 215 pages
Book Rating : 4.6/5 (315 download)

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Book Synopsis Conflict First Aid by : Nancy Radford

Download or read book Conflict First Aid written by Nancy Radford and published by Business Expert Press. This book was released on 2017-12-05 with total page 215 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book gives practical tips on how to manage disputes and personality clashes before they create major problems for business and relationships. Written in laymen’s terms with examples, acronyms, and illustrations, it helps the reader understand the causes of conflict and how it develops and escalates. The author explains the scientific basis for seemingly illogical behavior under stress and in conflict and also offers tips and tools for managing emotions and behaviors in difficult situations. Guidance is provided on setting and maintaining standards, balancing responsibilities with relationships, and dealing with negative issues before serious damage is done. The book is structured so that it can either be read as a whole or the relevant section accessed in a crisis, with a toolkit of resources at the end. Each chapter ends with questions to check understanding. Full of convenient tools and insights into managing emotions and handling disagreements, it provides a handy resource for managers and employees.

Managing Disagreement Constructively

Author : Herbert S. Kindler
Publisher : Crisp Learning
ISBN 13 : 9780931961410
Total Pages : 108 pages
Book Rating : 4.9/5 (614 download)

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Book Synopsis Managing Disagreement Constructively by : Herbert S. Kindler

Download or read book Managing Disagreement Constructively written by Herbert S. Kindler and published by Crisp Learning. This book was released on 1988 with total page 108 pages. Available in PDF, EPUB and Kindle. Book excerpt: Introduces the critical building blocks of how to constructively manage conflict.

Conflicting Views

Author : Damon Lundqvist
Publisher : Gem delos Santos
ISBN 13 : 1311856722
Total Pages : 49 pages
Book Rating : 4.3/5 (118 download)

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Book Synopsis Conflicting Views by : Damon Lundqvist

Download or read book Conflicting Views written by Damon Lundqvist and published by Gem delos Santos. This book was released on 2016-01-21 with total page 49 pages. Available in PDF, EPUB and Kindle. Book excerpt: One of the most important lessons that can be learned by anyone operating in any position in life is how to face and cope with conflicts in a manner that is constructive, edifying, and results in trust and closeness within the pair or group at hand. Learning the skills you need to face things head on and with wisdom and self-control, which in turn will keep any confrontation calm, directed, and away from intimidation and violence. You are able to acquire the tools you need to rid the space around you of the problems that drag everyone down, breeding strife, failures, resentments, and chaos, both in the workplace and in your daily life. The following article will offer you the life-changing truths and practices you need to change your surroundings, circumstances, and end results for the better of you and those around you. ================= TABLE OF CONTENTS ================= Critical Conflicts Defined Keeping Silent Or Becoming Violent Determine The Problem And Decide If You Will Act Is There A Problem, And What Is It Specifically? Okay, There’S A Problem. Should I Confront The Individual About The Issue? Disassemble The Dilemma Determine The Source Of Your Discomfort. Narrow It Down Clearly. Content, Pattern, Relationship (Cpr) Content (C) Pattern (P) Relationships (R) Untying The Knots Wants Consequences Intentions What “If”? Are My Thoughts Saying I Can Do Nothing To Change Things? Can My Concerns Be Seen In My Actions? Am I Going To Be Silent Just To Be Safe? Has My Conscience Been Getting To Me? If This Is Happening, There Is A Reason Talking When You Probably Shouldn’T Controlling The Climate The Road To Real Change Identify Differences Create An Atmosphere Of Security. Bring Up Your Own Background. Ask Questions To Close The Beginning... Use The Situation To Get Things Moving! Tailor Your Techniques To Fit The Circumstances Wrap Things Up Right People Get Moving If They Have To Pay. Talk About The Difference Between Imposed And Natural Consequences.