Zingerman's Guide to Giving Great Service

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Author :
Publisher : Hyperion
ISBN 13 : 1401305075
Total Pages : 125 pages
Book Rating : 4.4/5 (13 download)

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Book Synopsis Zingerman's Guide to Giving Great Service by : Ari Weinzweig

Download or read book Zingerman's Guide to Giving Great Service written by Ari Weinzweig and published by Hyperion. This book was released on 2012-06-26 with total page 125 pages. Available in PDF, EPUB and Kindle. Book excerpt: Entrepreneurial phenomenon Ari Weinzweig, co-founder of the much-loved Zingerman's Deli, shares the secrets to providing world-class customer service. Zingerman's in Ann Arbor, Michigan, is a beloved deli with some of the most loyal clientele around. It has been praised for its products and service in media outlets far and wide, including the New York Times, Men's Journal, Inc. Magazine, Esquire, Atlantic Monthly, USA Today, and Fast Company. And what started out as a small deli has grown to a flourishing restaurant, catering service, bakery, mail-order operation, creamery, and training business. Booming business and loyal customers are proof enough that the Zingerman's team knows a thing or two about customer service. Now in Zingerman's Guide to Giving Great Service, co-founder Ari Weinzweig shares the unique Zingerman method of treating customers, giving the reader step-by-step instructions on what to teach staff, how to train them, how to implement the training, how to measure their success, and finally, how to reward performance. Some of Zingerman's time-tested principles: Customers who get a great product but poor service won't be as loyal as those who are disappointed with a product but get great service. You'll get more complaints if people believe you care enough to listen to them. And that's a good thing. Employees who are rewarded, respected, and well cared for treat customers the same way.

For A Good Cause

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Author :
Publisher : Simon and Schuster
ISBN 13 : 164742304X
Total Pages : 255 pages
Book Rating : 4.6/5 (474 download)

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Book Synopsis For A Good Cause by : Diane Lebson

Download or read book For A Good Cause written by Diane Lebson and published by Simon and Schuster. This book was released on 2021-10-26 with total page 255 pages. Available in PDF, EPUB and Kindle. Book excerpt: “For many volunteers, fundraising is a necessary evil, a dirty F-word that compels them to have uncomfortable conversations with their families and friends . . .” Through her work with countless female philanthropists, Diane Lebson discovered that there was no definitive guide volunteers and activists could turn to for guidance in navigating the day-to-day activities associated with doing good in the world—so she wrote one. Leveraging the skills and experiences she cultivated over more than twenty-five years as a nonprofit executive, board member, and consultant, For A Good Cause offers practical tips on how to “do” philanthropy. In chapters divided up by specific activities—such as serving on a board, advocating for a cause, starting your own philanthropic venture, becoming a fearless fundraiser, and more— Diane offers practical advice on how to professionalize your philanthropic engagement and make a greater impact. Rounded out with information about best practices, checklists, and profiles of inspiring leaders, For A Good Cause is the do-gooder’s go-to resource for giving joyfully.

How to Give

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Author :
Publisher : Princeton University Press
ISBN 13 : 0691211361
Total Pages : 284 pages
Book Rating : 4.6/5 (912 download)

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Book Synopsis How to Give by : Seneca

Download or read book How to Give written by Seneca and published by Princeton University Press. This book was released on 2020-10-20 with total page 284 pages. Available in PDF, EPUB and Kindle. Book excerpt: Timeless wisdom on generosity and gratitude from the great Stoic philosopher Seneca To give and receive well may be the most human thing you can do—but it is also the closest you can come to divinity. So argues the great Roman Stoic thinker Seneca (c. 4 BCE–65 CE) in his longest and most searching moral treatise, “On Benefits” (De Beneficiis). James Romm’s splendid new translation of essential selections from this work conveys the heart of Seneca’s argument that generosity and gratitude are among the most important of all virtues. For Seneca, the impulse to give to others lies at the very foundation of society; without it, we are helpless creatures, worse than wild beasts. But generosity did not arise randomly or by chance. Seneca sees it as part of our desire to emulate the gods, whose creation of the earth and heavens stands as the greatest gift of all. Seneca’s soaring prose captures his wonder at that gift, and expresses a profound sense of gratitude that will inspire today’s readers. Complete with an enlightening introduction and the original Latin on facing pages, How to Give is a timeless guide to the profound significance of true generosity.

Giving Done Right

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Author :
Publisher : PublicAffairs
ISBN 13 : 1541742230
Total Pages : 256 pages
Book Rating : 4.5/5 (417 download)

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Book Synopsis Giving Done Right by : Phil Buchanan

Download or read book Giving Done Right written by Phil Buchanan and published by PublicAffairs. This book was released on 2019-04-16 with total page 256 pages. Available in PDF, EPUB and Kindle. Book excerpt: A practical guide to philanthropy at all levels of giving that seeks to educate and inspire A majority of American households give to charity in some form or another--from local donations to food banks, religious organizations, or schools, to contributions to prevent disease or protect basic freedoms. Whether you're in a position to give $1 or $1 million, every giver needs to answer the same question: How do I channel my giving effectively to make the greatest difference? In Giving Done Right, Phil Buchanan, the president of the Center for Effective Philanthropy, arms donors with what it takes to do more good more quickly and to avoid predictable errors that lead too many astray. This crucial book will reveal the secrets and lessons learned from some of the biggest givers, busting commonly held myths and challenging the idea that "business thinking" holds the answer to effective philanthropy. And it offers the intellectual frameworks, data-driven insights, tools, and practical examples to allow readers to understand exactly what it takes to make a difference.

The Complete Idiot's Guide to Giving Back

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Author :
Publisher : Alpha Books
ISBN 13 : 9781592578948
Total Pages : 258 pages
Book Rating : 4.5/5 (789 download)

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Book Synopsis The Complete Idiot's Guide to Giving Back by : Elizabeth Ziemba

Download or read book The Complete Idiot's Guide to Giving Back written by Elizabeth Ziemba and published by Alpha Books. This book was released on 2009 with total page 258 pages. Available in PDF, EPUB and Kindle. Book excerpt: In The Complete Idiot's Guide® to Giving Back, readers learn to donate wisely by learning how not-for-profits work and donations are utilized, and the best ways to match their personal ideals, values, and giving goals with a group or cause that's meaningful for them. The book covers- The not-for-profit landscape-how to read an annual report, decipher tax forms, and the issue of paying for overhead. Deciding what matters to you and translating your priorities into giving back. Giving back later-charitable bequests and charitable trusts. Handling telephone solicitations and detecting scams. What to do if you've been the victim of 'charity fraud'. New trends in giving-philanthropreneurship, giving with a willingness to tackle social problems, and addressing the unintended negative consequences of well-intended actions that cause problems for not-for-profits and the people they serve. In 2007, Idol Gives Back,produced by the folks who bring viewers American Idol,brought in more than $75 million in charitable donations; in 2008, the amount raised exceeded that. A June 2008 New York Times article described the way in which individuals-particularly children and teens-were finding that the opportunity to donate $10 mosquito nets to protect African children from malaria was making charity 'cool.' But it's not always easy for people of various ages and backgrounds to make intelligent decisions about donating their time, talents, services, and goods, as well as money and assets, to meet their own giving goals while helping not-for-profit organizations achieve their visions. Add on the concern for avoiding scams and pitfalls and possible unhappy consequences caused by their good intentions, and it's enough for people to keep their donations to themselves.

Giving and Getting in the Kingdom

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Author :
Publisher : Moody Publishers
ISBN 13 : 0802483747
Total Pages : 254 pages
Book Rating : 4.8/5 (24 download)

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Book Synopsis Giving and Getting in the Kingdom by : R. Mark Dillon

Download or read book Giving and Getting in the Kingdom written by R. Mark Dillon and published by Moody Publishers. This book was released on 2012-03-23 with total page 254 pages. Available in PDF, EPUB and Kindle. Book excerpt: Fundraising for an organization or ministry is not merely an important task, it’s a noble one. Successful leaders must possess the theological vision to recognize the necessity of asking, the joy of giving, and the beautifully collaborative nature of advancing the kingdom. It should come as no surprise that the literal translation of the word philanthropy is “love of mankind”– and Christian philanthropy enables us to love God through loving man. Mark Dillon has spent his career interacting with hundreds of thoughtful Christian stewards, and reframing the discussion on giving. He challenges leaders to ensure their organizations and ministries are worthy of the gifts they receive. Highly practical and refreshingly candid, Giving and Getting in the Kingdom delivers much-needed perspective on the eternal significance of our earthly transactions.

Inspired Philanthropy

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Publisher : John Wiley & Sons
ISBN 13 : 0470447362
Total Pages : 342 pages
Book Rating : 4.4/5 (74 download)

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Book Synopsis Inspired Philanthropy by : Tracy Gary

Download or read book Inspired Philanthropy written by Tracy Gary and published by John Wiley & Sons. This book was released on 2008-11-03 with total page 342 pages. Available in PDF, EPUB and Kindle. Book excerpt: This newest edition of the classic book shows how anyone can align and integrate values, passions, and dreams for their communities and families into their plans. Inspired Philanthropy explains how to make a difference by creating giving and legacy plans, tells what questions to ask nonprofits, and spells out how to help partner with advisors and nonprofit leaders for inspired outcomes. In addition to overall updates to statistics, the new edition includes a discussion of the implications of the Buffett gift to the Gates Foundation; new legacy planning tools; expanded resources on youth, giving circles, and communities of color; key questions for advisors and donors; and worksheets and resources available on the enclosed CD.

The Complete Guide to Planned Giving

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Author :
Publisher : J A B Publishing Company
ISBN 13 :
Total Pages : 452 pages
Book Rating : 4.3/5 (91 download)

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Book Synopsis The Complete Guide to Planned Giving by : Debra Ashton

Download or read book The Complete Guide to Planned Giving written by Debra Ashton and published by J A B Publishing Company. This book was released on 1991 with total page 452 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Giving

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Author :
Publisher : Knopf
ISBN 13 : 0307268926
Total Pages : 258 pages
Book Rating : 4.3/5 (72 download)

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Book Synopsis Giving by : Bill Clinton

Download or read book Giving written by Bill Clinton and published by Knopf. This book was released on 2007-09-04 with total page 258 pages. Available in PDF, EPUB and Kindle. Book excerpt: Here, from Bill Clinton, is a call to action. Giving is an inspiring look at how each of us can change the world. First, it reveals the extraordinary and innovative efforts now being made by companies and organizations—and by individuals—to solve problems and save lives both “down the street and around the world.” Then it urges us to seek out what each of us, “regardless of income, available time, age, and skills,” can do to help, to give people a chance to live out their dreams. Bill Clinton shares his own experiences and those of other givers, representing a global flood tide of nongovernmental, nonprofit activity. These remarkable stories demonstrate that gifts of time, skills, things, and ideas are as important and effective as contributions of money. From Bill and Melinda Gates to a six-year-old California girl named McKenzie Steiner, who organized and supervised drives to clean up the beach in her community, Clinton introduces us to both well-known and unknown heroes of giving. Among them: Dr. Paul Farmer, who grew up living in the family bus in a trailer park, vowed to devote his life to giving high-quality medical care to the poor and has built innovative public health-care clinics first in Haiti and then in Rwanda; a New York couple, in Africa for a wedding, who visited several schools in Zimbabwe and were appalled by the absence of textbooks and school supplies. They founded their own organization to gather and ship materials to thirty-five schools. After three years, the percentage of seventh-graders who pass reading tests increased from 5 percent to 60 percent;' Oseola McCarty, who after seventy-five years of eking out a living by washing and ironing, gave $150,000 to the University of Southern Mississippi to endow a scholarship fund for African-American students; Andre Agassi, who has created a college preparatory academy in the Las Vegas neighborhood with the city’s highest percentage of at-risk kids. “Tennis was a stepping-stone for me,” says Agassi. “Changing a child’s life is what I always wanted to do”; Heifer International, which gave twelve goats to a Ugandan village. Within a year, Beatrice Biira’s mother had earned enough money selling goat’s milk to pay Beatrice’s school fees and eventually to send all her children to school—and, as required, to pass on a baby goat to another family, thus multiplying the impact of the gift. Clinton writes about men and women who traded in their corporate careers, and the fulfillment they now experience through giving. He writes about energy-efficient practices, about progressive companies going green, about promoting fair wages and decent working conditions around the world. He shows us how one of the most important ways of giving can be an effort to change, improve, or protect a government policy. He outlines what we as individuals can do, the steps we can take, how much we should consider giving, and why our giving is so important. Bill Clinton’s own actions in his post-presidential years have had an enormous impact on the lives of millions. Through his foundation and his work in the aftermath of the Asian tsunami and Hurricane Katrina, he has become an international spokesperson and model for the power of giving. “We all have the capacity to do great things,” President Clinton says. “My hope is that the people and stories in this book will lift spirits, touch hearts, and demonstrate that citizen activism and service can be a powerful agent of change in the world.”

The Grumbler's Guide to Giving Thanks

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Author :
Publisher : Moody Publishers
ISBN 13 : 0802498779
Total Pages : 131 pages
Book Rating : 4.8/5 (24 download)

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Book Synopsis The Grumbler's Guide to Giving Thanks by : Dustin Crowe

Download or read book The Grumbler's Guide to Giving Thanks written by Dustin Crowe and published by Moody Publishers. This book was released on 2020-10-06 with total page 131 pages. Available in PDF, EPUB and Kindle. Book excerpt: Trade Grumbling for Gratitude—Experience God like Never Before The apostle Paul instructed the Philippians to be anxious in nothing and thankful in everything. And when he said everything—he meant everything. We can all agree that this is easier said than done. Disappointments and discontent may cause you to slip into dissatisfaction, and grumbling becomes a state of mind—gratitude seems impossible to find. However, what if this is the precise reason you lack the joy of a God-filled life? Instead of a reaction to when things are going well, what if gratitude is actually necessary to knowing the hope of our gracious God? This is exactly what Pastor Dustin Crowe identifies in The Grumbler’s Guide to Giving Thanks. Dustin examines the biblical foundations of thankfulness and traces how it can reshape every-day Christian living. When we express gratitude in all things, we not only praise our Creator, we also get to know Him better. With The Grumbler’s Guide, you’ll learn how to practice thanksgiving in both simple and extraordinary ways, even when you’re tempted to dwell on the negative. You’ll find your outlook on life realigned to see the hand of God in everything, strengthening your trust in Him. And in doing so, you’ll find greater, more joy-filled reasons to continue expressing thanks to our good and generous God.

How We Give Now

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Author :
Publisher : MIT Press
ISBN 13 : 026254721X
Total Pages : 240 pages
Book Rating : 4.2/5 (625 download)

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Book Synopsis How We Give Now by : Lucy Bernholz

Download or read book How We Give Now written by Lucy Bernholz and published by MIT Press. This book was released on 2023-08-15 with total page 240 pages. Available in PDF, EPUB and Kindle. Book excerpt: From Go Fund Me to philanthropy: the everyday ways that we can give our money, our time, and even our data to help our communities and seek justice. In How We Give Now, Lucy Bernholz shows that philanthropy is more than writing a check and claiming a tax deduction. For most of us--the non-wealthy givers--philanthropy can be a way of living our values and fully participating in society. We give in all kinds of ways--shopping at certain businesses, canvassing for candidates, donating money, and making conscious choices with our retirement funds. We give our cash, our time, and even our data to make the world a better place. Bernholz takes readers on a tour of the often-overlooked worlds of participatory philanthropy, learning from a diverse group of forty resourceful givers. Donating our digitized personal data is an emerging form of philanthropy, and Bernholz describes safe, equitable, and effective ways of doing so--giving genetic data for medical research through a nonprofit genetics organization rather than a commercial one, for example, or contributing photographs to an online archive like the Densho Digital Repository, which documents America's internment of 120,000 Americans of Japanese descent. Bernholz tells us to "follow the money," however, when we're asked to "add a dollar" to our total at the cash register, or when we buy a charity-branded product; it's more effective to give directly than to give while shopping. Giving is a form of participation. Philanthropy by the rest of us--across geographies and cultural traditions--begins with and builds on active commitment to our communities.

Giving and Stewardship in an Effective Church

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Author :
Publisher : John Wiley & Sons
ISBN 13 : 078793867X
Total Pages : 147 pages
Book Rating : 4.7/5 (879 download)

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Book Synopsis Giving and Stewardship in an Effective Church by : Kennon L. Callahan

Download or read book Giving and Stewardship in an Effective Church written by Kennon L. Callahan and published by John Wiley & Sons. This book was released on 1997-08-25 with total page 147 pages. Available in PDF, EPUB and Kindle. Book excerpt: This complete guide to giving and stewardship sheds new light on solid financial resources, one of the 12 keys to building an effective church. Here is a practical plan for the growth and development of giving and stewardship in your congregation, complete with action worksheets that advance the progress of the plan over four years.

The Essence of Strategic Giving

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Author :
Publisher : University of Chicago Press
ISBN 13 : 0226266303
Total Pages : 193 pages
Book Rating : 4.2/5 (262 download)

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Book Synopsis The Essence of Strategic Giving by : Peter Frumkin

Download or read book The Essence of Strategic Giving written by Peter Frumkin and published by University of Chicago Press. This book was released on 2010-09-15 with total page 193 pages. Available in PDF, EPUB and Kindle. Book excerpt: In the face of global financial problems and stressed government budgets, the ability of private philanthropy to step in and help solve public problems—and support vital private institutions as well—has perhaps never been more important. But how can donors be sure their contributions will be effective? And how can fundraisers make their case for support in a way that is compelling and productive? With The Essence of Strategic Giving, Peter Frumkin distills the lessons of his comprehensive, award-winning study, Strategic Giving, into a concise, practical guide for everyone involved in private philanthropy, from donors to managers of nonprofits to fund-raisers. He defines five critical challenges that all donors must address if their philanthropy is to amount to more than indiscriminate charity, including being aware of the time frame that guides a gift, specifying the intended impact being pursued, and recognizing how a donation fits with a donor’s own identity and style. Acknowledging and understanding these fundamental, strategic aspects of giving, Frumkin argues, will help ensure philanthropy that more effectively achieves its aims—and at the same time builds a lasting relationship between donors and the institutions they support. As the next generation of donors wrestle with the challenge of effectively distributing what Andrew Carnegie called “surplus wealth,” Frumkin’s road map will be an indispensible resource for years to come.

Charitable Foundations: The Essential Guide to Giving and Compliance

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Author :
Publisher :
ISBN 13 : 9781942961116
Total Pages : pages
Book Rating : 4.9/5 (611 download)

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Book Synopsis Charitable Foundations: The Essential Guide to Giving and Compliance by : Daniel N. Belin

Download or read book Charitable Foundations: The Essential Guide to Giving and Compliance written by Daniel N. Belin and published by . This book was released on 2015-05-15 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: Charitable Foundations: The Essential Guide to Giving and Compliance Foundation trustees and officers bear the legal obligation to ensure that moneys entrusted to the foundation for charitable purposes will be used for those purposes. However, highly complex statutes and regulations set forth numerous requirements and prohibitions. How can officers and trustees recognize when rules are about to be violated or know what questions to ask to elicit key information about an issue? For example, What types of grants are off limits to a charitable foundation? What steps does a charitable foundation have to take before making a grant to another foundation? What rules apply to foundations making loans to for-profit businesses? The wrong answers can be costly to the foundation, its grantees, and the general public. This highly readable book, packed with useful examples, addresses these and numerous other situations related to charitable foundations.

The Life You Can Save

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Author :
Publisher : Random House Trade Paperbacks
ISBN 13 : 0812981561
Total Pages : 242 pages
Book Rating : 4.8/5 (129 download)

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Book Synopsis The Life You Can Save by : Peter Singer

Download or read book The Life You Can Save written by Peter Singer and published by Random House Trade Paperbacks. This book was released on 2010 with total page 242 pages. Available in PDF, EPUB and Kindle. Book excerpt: Argues that for the first time in history we're in a position to end extreme poverty throughout the world, both because of our unprecedented wealth and advances in technology, therefore we can no longer consider ourselves good people unless we give more to the poor. Reprint.

A Leader's Guide to Giving a Memorable Speech

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Author :
Publisher : Simon and Schuster
ISBN 13 : 1510755357
Total Pages : 219 pages
Book Rating : 4.5/5 (17 download)

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Book Synopsis A Leader's Guide to Giving a Memorable Speech by : Donald J. Palmisano

Download or read book A Leader's Guide to Giving a Memorable Speech written by Donald J. Palmisano and published by Simon and Schuster. This book was released on 2020-04-07 with total page 219 pages. Available in PDF, EPUB and Kindle. Book excerpt: Expert advice on delivering an unforgettable, stirring talk or lecture! “Highly readable, immediately useful and deeply enjoyable!” —John J. Nance, Aviation Analyst , ABC World News “Insights on avoiding panic and other pitfalls, the use of rhetorical devices, and how to wow audiences from this masterful speaker who has done over 1000 speeches and interviews.” —John N. Kennedy, United States Senator for Louisiana A good leader must be intelligent, charismatic, strong, and inspiring. A good leader must stir passion and instill knowledge in the minds of followers, whether in the field of business, medicine, politics, sports, or entertainment. A memorable speech is a powerful tool for demonstrating leadership and inspiring listeners for years to come. You can give a stirring, memorable speech, and be seen as a real leader, and Donald J. Palmisano can help you. Here Palmisano shares proven tips on delivering an inspiring and motivating speech. Drawing from his popular seminar at Tulane University School of Medicine and over 1,000 speeches and interviews, Dr. Palmisano teaches readers how to: Use rhetorical devices effectively Stay on message Practice delivery Glean lessons from great speeches of powerful leaders from the past, such as Cicero, Winston Churchill, Dr. Martin Luther King, Jr., and Ronald Reagan Organize speeches to emphasize the message Weave in stories that are unforgettable And more! If you are a professor or teacher, if you are a CEO or manager, if you are thinking of running for office or trying to raise money, then A Leader's Guide to Giving a Memorable Speech belongs on your bookshelf. It's a great gift for anyone with aspirations of teaching, leading, or managing.

The Subtle Art of Not Giving a F*ck

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Author :
Publisher : HarperCollins
ISBN 13 : 006245773X
Total Pages : 197 pages
Book Rating : 4.0/5 (624 download)

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Book Synopsis The Subtle Art of Not Giving a F*ck by : Mark Manson

Download or read book The Subtle Art of Not Giving a F*ck written by Mark Manson and published by HarperCollins. This book was released on 2016-09-13 with total page 197 pages. Available in PDF, EPUB and Kindle. Book excerpt: #1 New York Times Bestseller Over 10 million copies sold In this generation-defining self-help guide, a superstar blogger cuts through the crap to show us how to stop trying to be "positive" all the time so that we can truly become better, happier people. For decades, we’ve been told that positive thinking is the key to a happy, rich life. "F**k positivity," Mark Manson says. "Let’s be honest, shit is f**ked and we have to live with it." In his wildly popular Internet blog, Manson doesn’t sugarcoat or equivocate. He tells it like it is—a dose of raw, refreshing, honest truth that is sorely lacking today. The Subtle Art of Not Giving a F**k is his antidote to the coddling, let’s-all-feel-good mindset that has infected American society and spoiled a generation, rewarding them with gold medals just for showing up. Manson makes the argument, backed both by academic research and well-timed poop jokes, that improving our lives hinges not on our ability to turn lemons into lemonade, but on learning to stomach lemons better. Human beings are flawed and limited—"not everybody can be extraordinary, there are winners and losers in society, and some of it is not fair or your fault." Manson advises us to get to know our limitations and accept them. Once we embrace our fears, faults, and uncertainties, once we stop running and avoiding and start confronting painful truths, we can begin to find the courage, perseverance, honesty, responsibility, curiosity, and forgiveness we seek. There are only so many things we can give a f**k about so we need to figure out which ones really matter, Manson makes clear. While money is nice, caring about what you do with your life is better, because true wealth is about experience. A much-needed grab-you-by-the-shoulders-and-look-you-in-the-eye moment of real-talk, filled with entertaining stories and profane, ruthless humor, The Subtle Art of Not Giving a F**k is a refreshing slap for a generation to help them lead contented, grounded lives.