Zingermans Guide To Giving Great Service

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Zingerman's Guide to Giving Great Service

Author : Ari Weinzweig
Publisher : Hyperion
ISBN 13 : 1401305075
Total Pages : 125 pages
Book Rating : 4.4/5 (13 download)

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Book Synopsis Zingerman's Guide to Giving Great Service by : Ari Weinzweig

Download or read book Zingerman's Guide to Giving Great Service written by Ari Weinzweig and published by Hyperion. This book was released on 2012-06-26 with total page 125 pages. Available in PDF, EPUB and Kindle. Book excerpt: Entrepreneurial phenomenon Ari Weinzweig, co-founder of the much-loved Zingerman's Deli, shares the secrets to providing world-class customer service. Zingerman's in Ann Arbor, Michigan, is a beloved deli with some of the most loyal clientele around. It has been praised for its products and service in media outlets far and wide, including the New York Times, Men's Journal, Inc. Magazine, Esquire, Atlantic Monthly, USA Today, and Fast Company. And what started out as a small deli has grown to a flourishing restaurant, catering service, bakery, mail-order operation, creamery, and training business. Booming business and loyal customers are proof enough that the Zingerman's team knows a thing or two about customer service. Now in Zingerman's Guide to Giving Great Service, co-founder Ari Weinzweig shares the unique Zingerman method of treating customers, giving the reader step-by-step instructions on what to teach staff, how to train them, how to implement the training, how to measure their success, and finally, how to reward performance. Some of Zingerman's time-tested principles: Customers who get a great product but poor service won't be as loyal as those who are disappointed with a product but get great service. You'll get more complaints if people believe you care enough to listen to them. And that's a good thing. Employees who are rewarded, respected, and well cared for treat customers the same way.

A Lapsed Anarchist's Approach to Building a Great Business

Author : Ari Weinzweig
Publisher : Zingerman's Press
ISBN 13 : 0989349403
Total Pages : 361 pages
Book Rating : 4.9/5 (893 download)

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Book Synopsis A Lapsed Anarchist's Approach to Building a Great Business by : Ari Weinzweig

Download or read book A Lapsed Anarchist's Approach to Building a Great Business written by Ari Weinzweig and published by Zingerman's Press. This book was released on 2010-10-15 with total page 361 pages. Available in PDF, EPUB and Kindle. Book excerpt: The first in a series of books by Zingerman's co-founding partner Ari Weinzweig examines the basic building blocks of the culture and structure we know now as Zingerman's. These approaches are applicable whether you're running a law office, a library, a restaurant, a record label, a software firm, or an organic farm. They are the behind-the-scenes "secret" stuff that goes into making a very special, sustainable business of any kind. Inc. Magazine calls it one of the Best Books for Business Owners.

Zingerman's Guide to Good Eating

Author : Ari Weinzweig
Publisher : HMH
ISBN 13 : 0547348118
Total Pages : 513 pages
Book Rating : 4.5/5 (473 download)

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Book Synopsis Zingerman's Guide to Good Eating by : Ari Weinzweig

Download or read book Zingerman's Guide to Good Eating written by Ari Weinzweig and published by HMH. This book was released on 2003-11-14 with total page 513 pages. Available in PDF, EPUB and Kindle. Book excerpt: A culinary master shares the secrets of shopping for the very best ingredients: “As delicious and satisfying a read as the traditional foods it celebrates” (Detroit Free Press). Hailed as one of the best delicatessens in the country by the New York Times, Esquire, and the Atlantic Monthly, Zingerman’s is a trusted source for superior ingredients—and an equally dependable supplier of reliable information about food. Now, Ari Weinzweig, the founder of Zingerman’s, shares two decades of knowledge gained in his pursuit of the world’s finest food products. How do you tell the difference between a great aged balsamic vinegar and a caramel-flavored impostor? How do you select an extraordinary olive oil from the bewildering array of bottles on the grocery shelf? Which Italian rice makes the creamiest risotto (and what are the tricks to making a terrific one)? Is there a difference between traditionally made pastas and commercial brands? How do English and American Cheddars compare? How do you make sense of the thousands of teas in the world to find one you love? What should you look for on the label of a good chocolate? In this fascinating resource guide, Weinzweig tells you everything you need to know about how to choose top-quality basics that can transform every meal from ordinary to memorable: oils, vinegars, and olives; bread, pasta, and rice; cheeses and cured meats; seasonings like salt, pepper, and saffron; vanilla, chocolate, and tea. Zingerman’s Guide to Good Eating also includes approximately 100 recipes, many collected from artisan food makers, from Miguel’s Mother’s Macaroni to “LEO” (lox, eggs, and onions) to Funky, Chunky Dark Chocolate Cookies. This book is not only an indispensable guide to pantry essentials—it’s an enthralling read. You’ll visit artisan food producers, learn fascinating facts, find sources for the best brands and food suppliers, and get valuable advice that will change the way you cook forever.

Zingerman's Bakehouse

Author : Amy Emberling
Publisher : Chronicle Books
ISBN 13 : 1452157006
Total Pages : 259 pages
Book Rating : 4.4/5 (521 download)

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Book Synopsis Zingerman's Bakehouse by : Amy Emberling

Download or read book Zingerman's Bakehouse written by Amy Emberling and published by Chronicle Books. This book was released on 2017-10-03 with total page 259 pages. Available in PDF, EPUB and Kindle. Book excerpt: This is the must-have baking book for bakers of all skill levels. Since 1992, Michigan's renowned artisanal bakery, Zingerman's Bakehouse in Ann Arbor, has fed a fan base across the United States and beyond with their chewy-sweet brownies and gingersnaps, famous sour cream coffee cake, and fragrant loaves of Jewish rye, challah, and sourdough. It's no wonder Zingerman's is a cultural and culinary institution. Now, for the first time, to celebrate their 25th anniversary, the Zingerman's bakers share 65 meticulously tested, carefully detailed recipes in an ebook featuring more than 50 photographs and bountiful illustrations. Behind-the-scenes stories of the business enrich this collection of best-of-kind, delicious recipes for every "I can't believe I get to make this at home!" treat.

A Lapsed Anarchist's Approach to The Power of Beliefs in Business

Author : Ari Weinzweig
Publisher : Zingerman's Press
ISBN 13 : 0989349462
Total Pages : 600 pages
Book Rating : 4.9/5 (893 download)

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Book Synopsis A Lapsed Anarchist's Approach to The Power of Beliefs in Business by : Ari Weinzweig

Download or read book A Lapsed Anarchist's Approach to The Power of Beliefs in Business written by Ari Weinzweig and published by Zingerman's Press. This book was released on 2016-07-14 with total page 600 pages. Available in PDF, EPUB and Kindle. Book excerpt: Ari’s new book is the culmination of a lifetime of learning and thirty four years in business, the last three of which have been spent intensively studying, reflecting on, and writing about the critical role of beliefs in the businesses and organizations of which we’re a part. The fruits of that labor are now available in this new 600-page book. We could tell you more about what's in the book but we think John U. Bacon, author of the New York Times' bestseller, Endzone: The Rise, Fall and Return of Michigan Football, said it better than we ever could! “Some business leaders know practice. Some know theory. Ari Weinzweig is one of the few who knows both. He has built a famously successful organization, while giving it more thought than do the business gurus who merely philosophize about such things. The insights Ari shares here are both deeply perceptive and highly practical, from the ideas of Howard Zinn, Viktor Frankl and Anais Nin on one page, to the importance of learning your employees’ names on the next. Like its author, this book is uncommonly smart, helpful, and just plain fun.”

Small Giants

Author : Bo Burlingham
Publisher : Penguin
ISBN 13 : 1101992336
Total Pages : 304 pages
Book Rating : 4.1/5 (19 download)

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Book Synopsis Small Giants by : Bo Burlingham

Download or read book Small Giants written by Bo Burlingham and published by Penguin. This book was released on 2016-10-11 with total page 304 pages. Available in PDF, EPUB and Kindle. Book excerpt: How maverick companies have passed up the growth treadmill — and focused on greatness instead. It’s an axiom of business that great companies grow their revenues and profits year after year. Yet quietly, under the radar, a small number of companies have rejected the pressure of endless growth to focus on more satisfying business goals. Goals like being great at what they do, creating a great place to work, providing great customer service, making great contributions to their communities, and finding great ways to lead their lives. In Small Giants, veteran journalist Bo Burlingham takes us deep inside fourteen remarkable companies that have chosen to march to their own drummer. They include Anchor Brewing, the original microbrewer; CitiStorage Inc., the premier independent records-storage business; Clif Bar & Co., maker of organic energy bars and other nutrition foods; Righteous Babe Records, the record company founded by singer-songwriter Ani DiFranco; Union Square Hospitality Group, the company of restaurateur Danny Meyer; and Zingerman’s Community of Businesses, including the world-famous Zingerman’s Deli of Ann Arbor. Burlingham shows how the leaders of these small giants recognized the full range of choices they had about the type of company they could create. And he shows how we can all benefit by questioning the usual definitions of business success. In his new afterward, Burlingham reflects on the similarities and learning lessons from the small giants he covers in the book.

Iconic Restaurants of Ann Arbor

Author : Jon Milan
Publisher : Arcadia Publishing
ISBN 13 : 143965767X
Total Pages : 96 pages
Book Rating : 4.4/5 (396 download)

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Book Synopsis Iconic Restaurants of Ann Arbor by : Jon Milan

Download or read book Iconic Restaurants of Ann Arbor written by Jon Milan and published by Arcadia Publishing. This book was released on 2016-09-12 with total page 96 pages. Available in PDF, EPUB and Kindle. Book excerpt: What is an iconic Ann Arbor restaurant? Ask anyone who has ever spent time there as a student, traveler, or “townie,” and they are likely to name several favorites in an instant. From debating the best place to celebrate or console on football Saturdays to deciding where to eat after the bars close, the choices have always sparked passionate conversation. In Ann Arbor, people are known to have strong feelings about the best places for pizza, coffee, beer, burgers, noodles, and burritos. Although many of the go-to hangouts are long gone, a surprising number still thrive. And there are always a few newcomers coming along to win the hearts of the next generation of diners, nibblers, and noshers. Some are fine restaurants and taverns, and others are lunch counters, diners, carry-outs, and drive-ins—but in each and every case, they are unique and together make up a collection of iconic local eateries.

Cheese For Dummies

Author : Culture Magazine
Publisher : John Wiley & Sons
ISBN 13 : 1118145526
Total Pages : 426 pages
Book Rating : 4.1/5 (181 download)

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Book Synopsis Cheese For Dummies by : Culture Magazine

Download or read book Cheese For Dummies written by Culture Magazine and published by John Wiley & Sons. This book was released on 2012-08-02 with total page 426 pages. Available in PDF, EPUB and Kindle. Book excerpt: An accessible guide to selecting, cooking with, and making cheese From a pungent Gorgonzola to the creamiest Brie, the world of cheese involves a vocabulary of taste second only to wine. With the rise of artisanal cheeses, this once humble food made from curdled milk is now haute cuisine. And to make the new world of cheese less intimidating, Laurel Miller and Thalassa Skinner have created a handy primer to selecting cheese, pairing cheese with wine, cooking with cheese, and making cheese. In Cheese For Dummies, everyday cheese lovers will learn how to become true cheese connoisseurs. Not only will readers get a look at how different cheeses are made around the world, in Cheese For Dummies, they'll develop enough of a palate to discern which cheese is right for them. Explains how to assemble the perfect cheese plate Includes recipes for cooking with cheese Details how to make five cheeses, including Mozzarella, Chevre, and Ricotta Supplemented with a 16-page photo insert With artisanal and imported cheeses now common to mainstream grocery stores, the everyday cheese lover needs more than simply his nose to make the best choice. Offering wise (and delicious!) advice on every page, Cheese For Dummies is a guide for anyone interested in making every mealtime with cheese a special occasion.

The Sioux Chef's Indigenous Kitchen

Author : Sean Sherman
Publisher : U of Minnesota Press
ISBN 13 : 1452967431
Total Pages : 280 pages
Book Rating : 4.4/5 (529 download)

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Book Synopsis The Sioux Chef's Indigenous Kitchen by : Sean Sherman

Download or read book The Sioux Chef's Indigenous Kitchen written by Sean Sherman and published by U of Minnesota Press. This book was released on 2017-10-10 with total page 280 pages. Available in PDF, EPUB and Kindle. Book excerpt: 2018 James Beard Award Winner: Best American Cookbook Named one of the Best Cookbooks of 2017 by NPR, The Village Voice, Smithsonian Magazine, UPROXX, New York Magazine, San Francisco Chronicle, Mpls. St. PaulMagazine and others Here is real food—our indigenous American fruits and vegetables, the wild and foraged ingredients, game and fish. Locally sourced, seasonal, “clean” ingredients and nose-to-tail cooking are nothing new to Sean Sherman, the Oglala Lakota chef and founder of The Sioux Chef. In his breakout book, The Sioux Chef’s Indigenous Kitchen, Sherman shares his approach to creating boldly seasoned foods that are vibrant, healthful, at once elegant and easy. Sherman dispels outdated notions of Native American fare—no fry bread or Indian tacos here—and no European staples such as wheat flour, dairy products, sugar, and domestic pork and beef. The Sioux Chef’s healthful plates embrace venison and rabbit, river and lake trout, duck and quail, wild turkey, blueberries, sage, sumac, timpsula or wild turnip, plums, purslane, and abundant wildflowers. Contemporary and authentic, his dishes feature cedar braised bison, griddled wild rice cakes, amaranth crackers with smoked white bean paste, three sisters salad, deviled duck eggs, smoked turkey soup, dried meats, roasted corn sorbet, and hazelnut–maple bites. The Sioux Chef’s Indigenous Kitchen is a rich education and a delectable introduction to modern indigenous cuisine of the Dakota and Minnesota territories, with a vision and approach to food that travels well beyond those borders.

The F-Factor Diet

Author : Tanya Zuckerbrot
Publisher : Penguin
ISBN 13 : 9780399533747
Total Pages : 292 pages
Book Rating : 4.5/5 (337 download)

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Book Synopsis The F-Factor Diet by : Tanya Zuckerbrot

Download or read book The F-Factor Diet written by Tanya Zuckerbrot and published by Penguin. This book was released on 2007-12-04 with total page 292 pages. Available in PDF, EPUB and Kindle. Book excerpt: Updated with must-have new recipes, diet tips, and research. Discover the simple secret to permanent weight loss and optimal health, as seen on Dr. Oz. Fad diets come and go, but after more than two decades of success stories and media attention, The F-Factor Diet has stood the test of time. Now hailed as the go-to lifestyle program for anyone who wants to improve their health and lose weight for good, F-Factor’s scientifically proven approach allows you to achieve results without hunger, deprivation, or denial. Change your life without disrupting your lifestyle: dine out, drink alcohol, eat carbs, and work out less from Day 1. Now revised and updated with new recipes, diet tips, and research, The F-Factor Diet includes: · An easy to follow 3-step program to shed pounds, boost energy, and increase longevity, on which men lose an average of 15 lbs., and women 10 lbs., in just one month. · More than 75 quick and delicious F-Factor approved recipes plus a complete set of guidelines for dining out and ordering in. · Proven tips, tools, and solutions to keep you motivated, inspired, and on track. It’s time to change your life forever and join the F-Factor movement. Your journey to a happier, healthier you begins now!

1,000 Foods To Eat Before You Die

Author : Mimi Sheraton
Publisher : Workman Publishing Company
ISBN 13 : 076118306X
Total Pages : 1009 pages
Book Rating : 4.7/5 (611 download)

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Book Synopsis 1,000 Foods To Eat Before You Die by : Mimi Sheraton

Download or read book 1,000 Foods To Eat Before You Die written by Mimi Sheraton and published by Workman Publishing Company. This book was released on 2015-01-13 with total page 1009 pages. Available in PDF, EPUB and Kindle. Book excerpt: The ultimate gift for the food lover. In the same way that 1,000 Places to See Before You Die reinvented the travel book, 1,000 Foods to Eat Before You Die is a joyous, informative, dazzling, mouthwatering life list of the world’s best food. The long-awaited new book in the phenomenal 1,000 . . . Before You Die series, it’s the marriage of an irresistible subject with the perfect writer, Mimi Sheraton—award-winning cookbook author, grande dame of food journalism, and former restaurant critic for The New York Times. 1,000 Foods fully delivers on the promise of its title, selecting from the best cuisines around the world (French, Italian, Chinese, of course, but also Senegalese, Lebanese, Mongolian, Peruvian, and many more)—the tastes, ingredients, dishes, and restaurants that every reader should experience and dream about, whether it’s dinner at Chicago’s Alinea or the perfect empanada. In more than 1,000 pages and over 550 full-color photographs, it celebrates haute and snack, comforting and exotic, hyper-local and the universally enjoyed: a Tuscan plate of Fritto Misto. Saffron Buns for breakfast in downtown Stockholm. Bird’s Nest Soup. A frozen Milky Way. Black truffles from Le Périgord. Mimi Sheraton is highly opinionated, and has a gift for supporting her recommendations with smart, sensuous descriptions—you can almost taste what she’s tasted. You’ll want to eat your way through the book (after searching first for what you have already tried, and comparing notes). Then, following the romance, the practical: where to taste the dish or find the ingredient, and where to go for the best recipes, websites included.

Results-Based Leadership

Author : David Ulrich
Publisher : Harvard Business Press
ISBN 13 : 1422160858
Total Pages : 250 pages
Book Rating : 4.4/5 (221 download)

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Book Synopsis Results-Based Leadership by : David Ulrich

Download or read book Results-Based Leadership written by David Ulrich and published by Harvard Business Press. This book was released on 1999-04-06 with total page 250 pages. Available in PDF, EPUB and Kindle. Book excerpt: A landmark book, Results-Based Leadership challenges the conventional wisdom surrounding leadership. Authors Ulrich, Zenger, and Smallwood--world-renowned experts in human resources and training--argue that it is not enough to gauge leaders by personal traits such as character, style, and values. Rather, effective leaders know how to connect these leadership attributes with results. Results-Based Leadership shows executives how to deliver results in four specific areas: results for employees, for the organization, for its customers, and for its investors. The authors provide action-oriented guidelines that readers can follow to develop and hone their own results-based leadership skills. By shifting our focus to the connection between the attributes and the results of leadership, this perceptive new guide fundamentally improves our understanding of effective leadership. Results-Based Leadership brings a refreshing clarity and directness to the leadership discussion, providing a hands-on program to help executives succeed with their leadership challenges.

Small Giants

Author : Bo Burlingham
Publisher : Portfolio Trade
ISBN 13 : 9781591841494
Total Pages : 232 pages
Book Rating : 4.8/5 (414 download)

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Book Synopsis Small Giants by : Bo Burlingham

Download or read book Small Giants written by Bo Burlingham and published by Portfolio Trade. This book was released on 2007-03-27 with total page 232 pages. Available in PDF, EPUB and Kindle. Book excerpt: Profiles fourteen companies that have achieved high levels of success by focusing on the quality of their products and services, rather than their bottom-line profits, in a guide for small businesses that reveals how to earn consistent revenues by becoming purpose-driven. Reprint. 50,000 first printing.

A Lapsed Anarchist's Approach to Being a Better Leader

Author : Ari Weinzweig
Publisher :
ISBN 13 :
Total Pages : 369 pages
Book Rating : 4.:/5 (115 download)

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Book Synopsis A Lapsed Anarchist's Approach to Being a Better Leader by : Ari Weinzweig

Download or read book A Lapsed Anarchist's Approach to Being a Better Leader written by Ari Weinzweig and published by . This book was released on 2012 with total page 369 pages. Available in PDF, EPUB and Kindle. Book excerpt:

The Great Game of Business

Author : Jack Stack
Publisher :
ISBN 13 : 9781781251539
Total Pages : 375 pages
Book Rating : 4.2/5 (515 download)

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Book Synopsis The Great Game of Business by : Jack Stack

Download or read book The Great Game of Business written by Jack Stack and published by . This book was released on 2014-07-03 with total page 375 pages. Available in PDF, EPUB and Kindle. Book excerpt: In the early 1980s, Springfield Remanufacturing Corporation (SRC) in Springfield, Missouri, was a near bankrupt division of International Harvester. Today it's one of the most successful and competitive companies in the United States, with a share price 3000 times what it was thirty years ago. This miracle turnaround is all down to one man, Jack Stack, and his revolutionary system of Open-Book Management, in which every employee understands the company's key figures, can act on them and has a real stake in the business. In Stack's own words: 'When employees think, act and feel like owners ... everybody wins.'As a management strategy, 'the great game of business' is so simple and effective that it's been taken up by companies from Intel to Harley Davidson.

Midwest Made

Author : Shauna Sever
Publisher : Running Press Adult
ISBN 13 : 9780762464500
Total Pages : 0 pages
Book Rating : 4.4/5 (645 download)

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Book Synopsis Midwest Made by : Shauna Sever

Download or read book Midwest Made written by Shauna Sever and published by Running Press Adult. This book was released on 2019-10-22 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: A Love Letter to America's Heartland, the Great Midwest When it comes to defining what we know as all-American baking, everything from Bundt cakes to brownies have roots that can be traced to the great Midwest. German, Scandinavian, Polish, French, and Italian immigrant families baked their way to the American Midwest, instilling in it pies, breads, cookies, and pastries that manage to feel distinctly home-grown. After more than a decade of living in California, author Shauna Sever rediscovered the storied, simple pleasures of home baking in her Midwestern kitchen. This unique collection of more than 125 recipes includes refreshed favorites and new treats: Rhubarb and Raspberry Swedish Flop Danish Kringle Secret-Ingredient Cherry Slab Pie German Lebkuchen Scotch-a-Roos Smoky Cheddar-Crusted Cornish Pasties . . . and more, which will make any kitchen feel like a Midwestern home.

Ten-day MBA, The, Rev.

Author : Steven Silbiger
Publisher : Harper Collins
ISBN 13 : 0688137881
Total Pages : 404 pages
Book Rating : 4.6/5 (881 download)

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Book Synopsis Ten-day MBA, The, Rev. by : Steven Silbiger

Download or read book Ten-day MBA, The, Rev. written by Steven Silbiger and published by Harper Collins. This book was released on 1999-10-20 with total page 404 pages. Available in PDF, EPUB and Kindle. Book excerpt: Steven Silbiger has distilled the material of the ten most popular business schools in order to teach readers the language of business. At the rate of one easy-to-understand chapter a day, this book will enable readers to absorb the material, speak the language, and, most importantly, acquire the confidence and expertise needed to get ahead in the competitive business world.