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Author : Marcia Robinson
Publisher :
ISBN 13 : 9780974827032
Total Pages : 325 pages
Book Rating : 4.8/5 (27 download)
Download or read book Global Outsourcing written by Marcia Robinson and published by . This book was released on 2005 with total page 325 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Sundeep Sahay
Publisher : Cambridge University Press
ISBN 13 : 1139438212
Total Pages : 283 pages
Book Rating : 4.1/5 (394 download)
Download or read book Global IT Outsourcing written by Sundeep Sahay and published by Cambridge University Press. This book was released on 2003-11-20 with total page 283 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book offers key insights into how to manage software development across international boundaries. It is based on a series of case studies looking at the relationships between firms from North America, the UK, Japan and Korea with Indian software houses. In these case studies, which have typically been compiled over a 3-4 year timespan, the authors analyse the multi-faceted challenges encountered in managing these Global Software Alliances (GSAs). These challenges range from the conflicts that managers face when dealing with distance, to the tensions of transferring knowledge across time and space, to issues in trying to establish universal standards in a context of constant change, and the problems of identity that developers and clients experience in having to deal with different organizations and countries. Throughout the book, the authors draw on their extensive research and experience to offer constructive advice on how to manage GSAs more effectively.
Author : Mary C. Lacity
Publisher : John Wiley & Sons
ISBN 13 :
Total Pages : 376 pages
Book Rating : 4.:/5 (318 download)
Download or read book Global Information Technology Outsourcing written by Mary C. Lacity and published by John Wiley & Sons. This book was released on 2001-02-08 with total page 376 pages. Available in PDF, EPUB and Kindle. Book excerpt: Global Information Technology Outsourcing In Search of Business Advantage Mary C. Lacity & Leslie P. Willcocks 'Lacity, and Willcocks have shown us again why they are the world's leading IT outsourcing gurus... the most comprehensive work on IT outsourcing to date.' Sara Cullen, National Partner, Australia Business Process Management, Deloitte Touche, Tohmatsu 'a valuable collection... readers will find here advice that premier consultants would deliver for a very large multiple of the price of this book.' Paul A. Strassmann, former CIO of General Foods, Kraft, Xerox and the US Department of Defense '(a). "must read" for anyone in search of a clear understanding of what information technology outsourcing is all about... absolutely no one should jump into outsourcing prior to taking advantage of the outstanding case studies outlined in this book.' Emmett Paige, President, OAO Corporation 'an excellent guide to successful outsourcing, the best I have read on the topic. It should be mandatory reading for any senior executive.' Gail Burke, Executive Director & CIO, Macquarie Bank, Australia 'crisp and concise. The studies selected for detailed presentation are excellent and the analysis... rings with credibility.' Rob Westcott, Vice President and CIO, General Motors Acceptance Corporation International Operations, UK 'Lacity and Willcocks have... unrivalled access to outsourcing deals across the globe... their new book... is a powerful synthesis of their learning (and) their chapter on risk management is a groundbreaking contribution. A vitally important business guide.' Richard Sykes, Chairman Morgan Chambers plc. - Europe's largest independent consultancy in IT services & business process sourcing 'Lacity and Willcocks tell it like it is and pull no punches... A must read for any organization contemplating outsourcing or trying to fix a broken outsourcing relationship... Planning for outsourcing, negotiating the deal, making the relationship work - it's all here.' Bob Young, Executive Director, South Australian Government Account, EDS (Electronic Data Systems) 'For those of us with a deep knowledge and experience of outsourcing, this book is required reading. For those who are just starting out on the journey, it is essential reading.' Robert White, CEO, Lucidus Management Technologies
Author : Farok J. Contractor
Publisher : Cambridge University Press
ISBN 13 : 1139492233
Total Pages : 493 pages
Book Rating : 4.1/5 (394 download)
Download or read book Global Outsourcing and Offshoring written by Farok J. Contractor and published by Cambridge University Press. This book was released on 2010-11-11 with total page 493 pages. Available in PDF, EPUB and Kindle. Book excerpt: Companies are increasingly asking which of their value chain activities are best performed within their own company and which may be outsourced. In addition, they are also considering which pieces of their value chain may be better performed abroad. These interrelated decisions concerning outsourcing and offshoring have not only changed entire industries, they have also transformed the lives of people across the world. Hundreds of millions of jobs in emerging nations have been the direct result of outsourcing and offshoring decisions. At the same time, many people in the developed world have lost their jobs because a company has been able to find a cheaper alternative. Featuring contributions from scholars in eleven different countries, this book was the first to examine the theory and practice of outsourcing and offshoring simultaneously. It includes studies of a variety of different industries, including pharmaceuticals, automobiles, medical records, appliances, human resource management and telecommunications.
Author : Mary Lacity
Publisher : Bloomsbury Publishing
ISBN 13 : 1472918495
Total Pages : 265 pages
Book Rating : 4.4/5 (729 download)
Download or read book Nine Keys to World-Class Business Process Outsourcing written by Mary Lacity and published by Bloomsbury Publishing. This book was released on 2015-04-23 with total page 265 pages. Available in PDF, EPUB and Kindle. Book excerpt: Business Process Outsourcing (BPO)-the sourcing of business services through external third parties-is a global phenomenon, which generated nearly $300 billion worldwide in 2012. BPO is highly IT-enabled, and on a growth trajectory that impacts across functions of major, medium and small enterprises, including procurement, human resources, accounting and finance, sales, marketing, legal, asset management and key administrative processes. Despite this size and spread, BPO services and the ability of clients to manage their providers, are still evolving and have a mixed record. In the course of their research, the authors have found only 20% of outsourcing arrangements are world-class performers. A further 25% are 'good', 40% are 'OK' and 15% are 'poor'. This book pinpoints and describes in detail the effective practices that characterize the top global BPO performers, including Microsoft, BP, EMC and TalkTalk. The authors provide case illustrations and examples throughout of how world-class practices were generated and evolved, and how they can be applied to real life settings and problem areas.
Author : Jamie Peck
Publisher : Oxford University Press
ISBN 13 : 0191040843
Total Pages : 248 pages
Book Rating : 4.1/5 (91 download)
Download or read book Offshore written by Jamie Peck and published by Oxford University Press. This book was released on 2017-02-23 with total page 248 pages. Available in PDF, EPUB and Kindle. Book excerpt: Offshore outsourcing- the movement of jobs to lower-wage countries- is one of the defining features of globalization. Routine blue-collar work has been going offshore for decades, but the digital revolution beginning in the 1990s extended this process to many parts of the service economy too. Politically controversial from the beginning, "offshoring" is conventionally seen as a threat to jobs, wages, and economic security in higher-income countries, having become synonymous with the dirty work of globalization. Even though the majority of corporations make some use of offshore outsourcing, fearful of negative publicity most now choose to manage these activities in a discreet manner. Partly as a result, the global sourcing business, reckoned to be worth more than $120 billion, largely operates under the radar, its ocean-spanning activities in low-cost labour arbitrage being poorly documented and poorly understood. Offshore is the first sustained investigation of the workings of the global sourcing industry, its business practices, its market dynamics, its technologies, and its politics. The book traces the complex transformation of the worlds of global sourcing, from its origins in the new international division of labour in the 1970s, through the rapid growth of back-office economies in India and the Philippines since the 1990s, to the development of "nearshore" markets in Latin America and Eastern Europe. Recently, this evolving process of geographical and organizational restructuring has included experiments in "backshoring" within low-cost, ex-urban locations in the United States and a wave of software-enabled automation, which threatens to remove labour from many back offices altogether. In these and other ways, the offshore revolution continues.
Author : Peter Barrar
Publisher : Gower Publishing, Ltd.
ISBN 13 : 9780566086243
Total Pages : 360 pages
Book Rating : 4.0/5 (862 download)
Download or read book Global Outsourcing Strategies written by Peter Barrar and published by Gower Publishing, Ltd.. This book was released on 2006 with total page 360 pages. Available in PDF, EPUB and Kindle. Book excerpt: Global Outsourcing Strategies is a state-of-the-art guide to the best lessons to be learned for successfully implementing and outsourcing projects. The 22 chapters provide information on the different facets of the outsourcing process, such as contract negotiation, the risks involved in outsourcing, the need for service level agreements, the critical requirements needed to build and sustain outsourcing relationships, and ethical supply chain issues. There are also sections exploring the impact of outsourcing on organizational structures; the long term effects; legal issues; management control and inter-firm relationships; as well as case studies from both the public and private sector on the practical side of outsourcing. The book will appeal to practitioners and researchers alike.
Author : Ilan Oshri
Publisher : Springer
ISBN 13 : 1137437448
Total Pages : 362 pages
Book Rating : 4.1/5 (374 download)
Download or read book The Handbook of Global Outsourcing and Offshoring 3rd edition written by Ilan Oshri and published by Springer. This book was released on 2015-01-23 with total page 362 pages. Available in PDF, EPUB and Kindle. Book excerpt: Now in its third edition, this is the only outsourcing and offshoring book to offer a broad but coherent guide to the strategy, operations and management of ITO and BPO outsourcing and offshoring, from how to source new relationships to managing business processes in a national and global context.
Author : St.Amant, Kirk
Publisher : IGI Global
ISBN 13 : 1605667714
Total Pages : 2511 pages
Book Rating : 4.6/5 (56 download)
Download or read book IT Outsourcing: Concepts, Methodologies, Tools, and Applications written by St.Amant, Kirk and published by IGI Global. This book was released on 2009-07-31 with total page 2511 pages. Available in PDF, EPUB and Kindle. Book excerpt: "This book covers a wide range of topics involved in the outsourcing of information technology through state-of-the-art collaborations of international field experts"--Provided by publisher.
Author : I. Oshri
Publisher : Springer
ISBN 13 : 0230251072
Total Pages : 279 pages
Book Rating : 4.2/5 (32 download)
Download or read book The Handbook of Global Outsourcing and Offshoring written by I. Oshri and published by Springer. This book was released on 2009-10-09 with total page 279 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book offers a broad perspective on issues relating to the sourcing of systems and business processes in a national and global context, examining the client's and the vendor's involvement in sourcing relationships by putting the emphasis on the capabilities that each side should develop as a result of their interactions with each other.
Author : Erran Carmel
Publisher : Cambridge University Press
ISBN 13 : 9781139444507
Total Pages : 310 pages
Book Rating : 4.4/5 (445 download)
Download or read book Offshoring Information Technology written by Erran Carmel and published by Cambridge University Press. This book was released on 2005-05-12 with total page 310 pages. Available in PDF, EPUB and Kindle. Book excerpt: The decision to source software development to an overseas firm (offshoring) is looked at frequently in simple economic terms - it's cheaper, and skilled labor is easier to find. In practice, however, offshoring is fraught with difficulties. As well as the considerable challenge of controlling projects at a distance, there are differences in culture, language, business methods, politics, and many other issues to contend with. Nevertheless, as many firms have discovered, the benefits of getting it right are too great to ignore. This book explains everything you need to know to put offshoring into practice, avoid the pitfalls, and develop effective working relationships. It covers a comprehensive range of the important offshoring issues: from ROI to strategy, from SLA to culture, from country comparisons to provider marketing. Written for CTOs, CIOs, consultants, and other IT executives, this book is also an excellent introduction to sourcing for business students.
Author : William Milberg
Publisher : Cambridge University Press
ISBN 13 : 1107355222
Total Pages : 377 pages
Book Rating : 4.1/5 (73 download)
Download or read book Outsourcing Economics written by William Milberg and published by Cambridge University Press. This book was released on 2013-04-29 with total page 377 pages. Available in PDF, EPUB and Kindle. Book excerpt: Outsourcing Economics has a double meaning. First, it is a book about the economics of outsourcing. Second, it examines the way that economists have understood globalization as a pure market phenomenon, and as a result have 'outsourced' the explanation of world economic forces to other disciplines. Markets are embedded in a set of institutions - labor, government, corporate, civil society, and household - that mold the power asymmetries that influence the distribution of the gains from globalization. In this book, William Milberg and Deborah Winkler propose an institutional theory of trade and development starting with the growth of global value chains - international networks of production that have restructured the global economy and its governance over the past twenty-five years. They find that offshoring leads to greater economic insecurity in industrialized countries that lack institutions supporting workers. They also find that offshoring allows firms to reduce domestic investment and focus on finance and short-run stock movements.
Author : Lazaro A. Mederos
Publisher : Springer Nature
ISBN 13 : 3030714071
Total Pages : 223 pages
Book Rating : 4.0/5 (37 download)
Download or read book The Future of Outsourcing written by Lazaro A. Mederos and published by Springer Nature. This book was released on 2021-05-12 with total page 223 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book provides a new evolutionary perspective on outsourcing. The traditional prioritization of continuous outsourcing has resulted in increased hidden costs that have sabotaged business profits. As a result of undisciplined outsourcing, businesses have lost a defining characteristic of their success: decision control. In contrast, the ability to combine outsourcing with backsourcing is a winning strategy for business leaders across a broad range of industries. In this book, the author traces the essence of the outsourcing industry as it has evolved over the past two centuries. With compelling case studies from the pharmaceutical, aviation, insurance, and cookware industries, this book moves beyond theorizing. It highlights key insights from some of the leading outsourcing pioneers who helped to define the industry. The case studies demonstrate the evolution of outsourcing, from a past marked by a costly outsourcing approach to a future fueled by the diversification of sourcing for optimal business success. Through the provision of decision models and best practices, this book provides academics and practitioners with tangible steps to implement successful outsourcing and backsourcing strategies.
Author : Ron Babin
Publisher : Springer
ISBN 13 : 1137035315
Total Pages : 230 pages
Book Rating : 4.1/5 (37 download)
Download or read book Sustainable Global Outsourcing written by Ron Babin and published by Springer. This book was released on 2012-08-31 with total page 230 pages. Available in PDF, EPUB and Kindle. Book excerpt: Through a series of case studies and surveys, the authors examine current sustainability trends in outsourcing and recommend how providers should prepare for increasing buyer demands in this area, suggesting buyers and providers can work together to build successful outsourcing relationships through collaborative sustainability projects.
Author : Bharat Vagadia
Publisher : Springer Science & Business Media
ISBN 13 : 3642222099
Total Pages : 245 pages
Book Rating : 4.6/5 (422 download)
Download or read book Strategic Outsourcing written by Bharat Vagadia and published by Springer Science & Business Media. This book was released on 2011-10-27 with total page 245 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book provides a road-map to successful implementation of strategic outsourcing programmes, providing down-to-earth approaches to outsourcing decision making and programme management, based on a grass-roots understanding. A practitioner-focused book for business leaders and managers providing a holistic view of strategic outsourcing, covering the three essential pillars of success: risks, rewards and relationships. The author shows how business leaders can transform organisational business models, structures and mind-sets, taking the reader on a journey through the book's fifteen chapters, helping the reader truly grasp: the drivers for change as a result of globalisation and convergence and their impact on organisational strategies; how outsourcing can transform the various processes and functions of an organisation; the impact outsourcing is having on various industry vertical sectors; the eight foundations of successful strategic outsourcing programmes, which when combined with strategic decision-making knowledge, guarantees that organisations embarking on the strategic outsourcing journey, derive the transformational benefits they seek.
Author : Solli-Sther, Hans
Publisher : IGI Global
ISBN 13 : 1605667978
Total Pages : 268 pages
Book Rating : 4.6/5 (56 download)
Download or read book Managing IT Outsourcing Performance written by Solli-Sther, Hans and published by IGI Global. This book was released on 2009-09-30 with total page 268 pages. Available in PDF, EPUB and Kindle. Book excerpt: "This book provides a collection of methodologies and tools that can be used in managing relationships and performance of IT outsourcing"--Provided by publisher.
Author : Andrew Phillips
Publisher : Princeton University Press
ISBN 13 : 0691206198
Total Pages : 272 pages
Book Rating : 4.6/5 (912 download)
Download or read book Outsourcing Empire written by Andrew Phillips and published by Princeton University Press. This book was released on 2022-05-24 with total page 272 pages. Available in PDF, EPUB and Kindle. Book excerpt: How chartered company-states spearheaded European expansion and helped create the world’s first genuinely global order From Spanish conquistadors to British colonialists, the prevailing story of European empire-building has focused on the rival ambitions of competing states. But as Outsourcing Empire shows, from the seventeenth to the twentieth centuries, company-states—not sovereign states—drove European expansion, building the world’s first genuinely international system. Company-states were hybrid ventures: pioneering multinational trading firms run for profit, with founding charters that granted them sovereign powers of war, peace, and rule. Those like the English and Dutch East India Companies carved out corporate empires in Asia, while other company-states pushed forward European expansion through North America, Africa, and the South Pacific. In this comparative exploration, Andrew Phillips and J. C. Sharman explain the rise and fall of company-states, why some succeeded while others failed, and their role as vanguards of capitalism and imperialism. In dealing with alien civilizations to the East and West, Europeans relied primarily on company-states to mediate geographic and cultural distances in trade and diplomacy. Emerging as improvised solutions to bridge the gap between European rulers’ expansive geopolitical ambitions and their scarce means, company-states succeeded best where they could balance the twin imperatives of power and profit. Yet as European states strengthened from the late eighteenth century onward, and a sense of separate public and private spheres grew, the company-states lost their usefulness and legitimacy. Bringing a fresh understanding to the ways cross-cultural relations were handled across the oceans, Outsourcing Empire examines the significance of company-states as key progenitors of the globalized world.
