Global Account Manager Critical Questions Skills Assessment

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Global Account Management

Author : Peter Cheverton
Publisher : Kogan Page Publishers
ISBN 13 : 0749452277
Total Pages : 256 pages
Book Rating : 4.7/5 (494 download)

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Book Synopsis Global Account Management by : Peter Cheverton

Download or read book Global Account Management written by Peter Cheverton and published by Kogan Page Publishers. This book was released on 2008 with total page 256 pages. Available in PDF, EPUB and Kindle. Book excerpt: Global Account Management explains the challenges of establishing a global account strategy and guides the reader through the process of decisions and actions required to manage global accounts successfully. The book provides a thorough, workmanlike template for all businesses with global clients. Peter Cheverton highlights the difference between an international company operating in different markets and one that can be considered truly global. He explains that company directors need to understand whether a client has consistent needs across different countries, possesses a global operational structure, and has the ability to implement global decisions. Cheverton then details the factors critical to successful handling of a global account. The implications of making the wrong decisions in a global marketplace are enormous. Global Account Management gives readers the information and insight they need to ensure the future success of their companies.

Ask a Manager

Author : Alison Green
Publisher : Ballantine Books
ISBN 13 : 0399181822
Total Pages : 306 pages
Book Rating : 4.3/5 (991 download)

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Book Synopsis Ask a Manager by : Alison Green

Download or read book Ask a Manager written by Alison Green and published by Ballantine Books. This book was released on 2018-05-01 with total page 306 pages. Available in PDF, EPUB and Kindle. Book excerpt: From the creator of the popular website Ask a Manager and New York’s work-advice columnist comes a witty, practical guide to 200 difficult professional conversations—featuring all-new advice! There’s a reason Alison Green has been called “the Dear Abby of the work world.” Ten years as a workplace-advice columnist have taught her that people avoid awkward conversations in the office because they simply don’t know what to say. Thankfully, Green does—and in this incredibly helpful book, she tackles the tough discussions you may need to have during your career. You’ll learn what to say when • coworkers push their work on you—then take credit for it • you accidentally trash-talk someone in an email then hit “reply all” • you’re being micromanaged—or not being managed at all • you catch a colleague in a lie • your boss seems unhappy with your work • your cubemate’s loud speakerphone is making you homicidal • you got drunk at the holiday party Praise for Ask a Manager “A must-read for anyone who works . . . [Alison Green’s] advice boils down to the idea that you should be professional (even when others are not) and that communicating in a straightforward manner with candor and kindness will get you far, no matter where you work.”—Booklist (starred review) “The author’s friendly, warm, no-nonsense writing is a pleasure to read, and her advice can be widely applied to relationships in all areas of readers’ lives. Ideal for anyone new to the job market or new to management, or anyone hoping to improve their work experience.”—Library Journal (starred review) “I am a huge fan of Alison Green’s Ask a Manager column. This book is even better. It teaches us how to deal with many of the most vexing big and little problems in our workplaces—and to do so with grace, confidence, and a sense of humor.”—Robert Sutton, Stanford professor and author of The No Asshole Rule and The Asshole Survival Guide “Ask a Manager is the ultimate playbook for navigating the traditional workforce in a diplomatic but firm way.”—Erin Lowry, author of Broke Millennial: Stop Scraping By and Get Your Financial Life Together

Key Account Management in the Financial Services Industry

Author : Peter Cheverton
Publisher : Kogan Page Publishers
ISBN 13 : 0749448857
Total Pages : 344 pages
Book Rating : 4.7/5 (494 download)

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Book Synopsis Key Account Management in the Financial Services Industry by : Peter Cheverton

Download or read book Key Account Management in the Financial Services Industry written by Peter Cheverton and published by Kogan Page Publishers. This book was released on 2004-11-03 with total page 344 pages. Available in PDF, EPUB and Kindle. Book excerpt: Peter Cheverton's Key Account Management (3rd edition 2004) has established itself as the leading book on the subject. The idea for this new book was prompted by the huge up-take for his KAM Masterclass seminars and workshops from sales and marketing people in FS companies all over the world. It follows a similar structure to the original book, but offers specific advice on marketing and selling financial products, with real-world examples and case studies from FS companies around the globe. Compiled from original in-depth research and interviews, the book is divided into seven parts and is designed to take the reader through the process of understanding, analysis, planning, implementation and performance monitoring, so it can be used as a 'before, during, and after' guide to practical implementation. With areas covered such as the changing environment in financial services; the buying process; competitor replacement strategies; identifying key accounts; meeting the customer's needs; E-commerce and the Internet; and management of non key accounts, this book is a must-have for anyone working or studying in this field.

EBOOK: Management Information Systems - Global edition

Author : James O'Brien
Publisher : McGraw Hill
ISBN 13 : 0077143175
Total Pages : 705 pages
Book Rating : 4.0/5 (771 download)

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Book Synopsis EBOOK: Management Information Systems - Global edition by : James O'Brien

Download or read book EBOOK: Management Information Systems - Global edition written by James O'Brien and published by McGraw Hill. This book was released on 2011-04-16 with total page 705 pages. Available in PDF, EPUB and Kindle. Book excerpt: The benchmark text for the syllabus organised by technology (a week on databases, a week on networks, a week on systems development, etc.) taught from a managerial perspective. O’Brien's Management Information Systems defines technology and then explains how companies use the technology to improve performance. Real world cases finalise the explanation

ACCA Skills F8 Audit and Assurance (International) Revision Kit 2014

Author : BPP Learning Media
Publisher : BPP Learning Media
ISBN 13 : 1472711696
Total Pages : 437 pages
Book Rating : 4.4/5 (727 download)

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Book Synopsis ACCA Skills F8 Audit and Assurance (International) Revision Kit 2014 by : BPP Learning Media

Download or read book ACCA Skills F8 Audit and Assurance (International) Revision Kit 2014 written by BPP Learning Media and published by BPP Learning Media. This book was released on 2014-06-01 with total page 437 pages. Available in PDF, EPUB and Kindle. Book excerpt: The examining team reviewed F8 Practice & Revision Kit provides invaluable guidance on how to approach the exam and contains past ACCA exam questions for you to try. Questions are grouped by syllabus area so that you can easily identify what they cover. Detailed solutions provide tips, advise you how to approach questions and tell you how to gain easy marks. They also include examiners comments, to help you understand what the examiner is looking for.

Interview Questions and Answers

Author : Richard McMunn
Publisher : How2Become Ltd
ISBN 13 : 1907558748
Total Pages : 161 pages
Book Rating : 4.9/5 (75 download)

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Book Synopsis Interview Questions and Answers by : Richard McMunn

Download or read book Interview Questions and Answers written by Richard McMunn and published by How2Become Ltd. This book was released on 2013-05 with total page 161 pages. Available in PDF, EPUB and Kindle. Book excerpt:

The New Rules of Work

Author : Alexandra Cavoulacos
Publisher :
ISBN 13 : 0451495675
Total Pages : 338 pages
Book Rating : 4.4/5 (514 download)

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Book Synopsis The New Rules of Work by : Alexandra Cavoulacos

Download or read book The New Rules of Work written by Alexandra Cavoulacos and published by . This book was released on 2017 with total page 338 pages. Available in PDF, EPUB and Kindle. Book excerpt: "In this definitive guide to the ever-changing modern workplace, Kathryn Minshew and Alexandra Cavoulacos, the co-founders of popular career website TheMuse.com, show how to play the game by the New Rules. The Muse is known for sharp, relevant, and get-to-the-point advice on how to figure out exactly what your values and your skills are and how they best play out in the marketplace. Now Kathryn and Alex have gathered all of that advice and more in The New Rules of Work. Through quick exercises and structured tips, the authors will guide you as you sort through your countless options; communicate who you are and why you are valuable; and stand out from the crowd. The New Rules of Work shows how to choose a perfect career path, land the best job, and wake up feeling excited to go to work every day-- whether you are starting out in your career, looking to move ahead, navigating a mid-career shift, or anywhere in between"--

Key Account Management in Financial Services

Author : Peter Cheverton
Publisher : Kogan Page Publishers
ISBN 13 : 9780749441876
Total Pages : 356 pages
Book Rating : 4.4/5 (418 download)

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Book Synopsis Key Account Management in Financial Services by : Peter Cheverton

Download or read book Key Account Management in Financial Services written by Peter Cheverton and published by Kogan Page Publishers. This book was released on 2004 with total page 356 pages. Available in PDF, EPUB and Kindle. Book excerpt: Peter Cheverton's Key Account Management (3rd edition 2004) has established itself as the leading book on the subject. The idea for this new book was prompted by the huge up-take for his KAM Masterclass seminars and workshops from sales and marketing people in FS companies all over the world. It follows a similar structure to the original book, but offers specific advice on marketing and selling financial products, with real-world examples and case studies from FS companies around the globe. Compiled from original in-depth research and interviews, the book is divided into seven parts and is designed to take the reader through the process of understanding, analysis, planning, implementation and performance monitoring, so it can be used as a 'before, during, and after' guide to practical implementation. With areas covered such as the changing environment in financial services; the buying process; competitor replacement strategies; identifying key accounts; meeting the customer's needs; E-commerce and the Internet; and management of non key accounts, this book is a must-have for anyone working or studying in this field.

ACCA Skills F8 Audit and Assurance (International) Study Text 2014

Author : BPP Learning Media
Publisher : BPP Learning Media
ISBN 13 : 1445367386
Total Pages : 505 pages
Book Rating : 4.4/5 (453 download)

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Book Synopsis ACCA Skills F8 Audit and Assurance (International) Study Text 2014 by : BPP Learning Media

Download or read book ACCA Skills F8 Audit and Assurance (International) Study Text 2014 written by BPP Learning Media and published by BPP Learning Media. This book was released on 2014-06-01 with total page 505 pages. Available in PDF, EPUB and Kindle. Book excerpt: The examining team reviewed F8 Study Text covers all the relevant ACCA F8 syllabus topics. It provides an excellent introduction to the main professional and regulatory audit and assurance engagements, focuses on ethics and regulation and goes through the entire external audit process as an example of a key assurance engagement. Detailed examples throughout the text will help build your understanding and reinforce learning. The included question bank contains exam style questions.

Leading Organization Design

Author : Gregory Kesler
Publisher : John Wiley & Sons
ISBN 13 : 0470912855
Total Pages : 342 pages
Book Rating : 4.4/5 (79 download)

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Book Synopsis Leading Organization Design by : Gregory Kesler

Download or read book Leading Organization Design written by Gregory Kesler and published by John Wiley & Sons. This book was released on 2010-11-02 with total page 342 pages. Available in PDF, EPUB and Kindle. Book excerpt: Praise for Leading Organization Design "Sheds light on the challenges of organization design in a complex enterprise and more importantly provides an insightful and practical roadmap for business decisions." Randy MacDonald, SVP, human resources, IBM "Designing organizations for performance can be a daunting task. Kesler and Kates have done an admirable job distilling the inherent complexity of the design process into manageable parts that can yield tangible results. Leading Organization Design provides an essential hands-on roadmap for any business leader who wants to master this topic." Robert Simons, Charles M. Williams Professor of Business Administration, Harvard Business School "Kesler and Kates have encapsulated their wealth of knowledge and practical experience into an updated model on organizational design that will become a new primer on the subject." Neville Isdell, retired chairman and CEO, The Coca-Cola Company "In today's world of global business, organizational design is a critical piece of long-term success. Kesler and Kates have captured multiple approaches to optimize global opportunities, while highlighting some of the keys to managing through organizational transition. A great read for today's global business leaders." Charles Denson, president, Nike Brand "Leading Organization Design has some unique features that make it valuable. It is one of the few and certainly only recent books to take us through an explicit process to design modern organizations. This is accomplished with the five-milestone process. The process is not a simple cookbook. Indeed, the authors have achieved a balance between process and content. In so doing, Kesler and Kates show us what to do as well as how to do it." Jay Galbraith, from the Foreword

Contemporary Selling

Author : Mark W. Johnston
Publisher : Routledge
ISBN 13 : 1136324461
Total Pages : 436 pages
Book Rating : 4.1/5 (363 download)

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Book Synopsis Contemporary Selling by : Mark W. Johnston

Download or read book Contemporary Selling written by Mark W. Johnston and published by Routledge. This book was released on 2013-08-15 with total page 436 pages. Available in PDF, EPUB and Kindle. Book excerpt: Published in previous editions as Relationship Selling, the latest edition of Mark Johnston and Greg Marshall’s Contemporary Selling: Building Relationships, Creating Value continues to set the standard for the most up-to-date and student-friendly selling textbook available anywhere today. The latest edition incorporates a new chapter on social media and technology-enabled selling, as well as a new chapter on selling globally. To support student engagement, the book also features: ‘Expert Advice’ chapter openers showing how each chapter’s sales concepts are applied in the real world In-chapter ‘Ethical Dilemmas’ that help students identify and handle effectively the numerous ethical issues that arise in selling Mini-cases to help students understand and apply the principles they have learned in the classroom Role-plays at the end of each chapter enabling students to learn by doing Special appendices on selling math and developing a professional sales proposal Video material available on the Companion Website, featuring new content with sales experts discussing best sales practices from a recent PBS special on selling produced by Chally Group Worldwide. Further resources for instructors and students are available at www.routledge.com/cw/johnston-9780415523509 .

Implementing Key Account Management

Author : Javier Marcos
Publisher : Kogan Page Publishers
ISBN 13 : 0749482761
Total Pages : 353 pages
Book Rating : 4.7/5 (494 download)

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Book Synopsis Implementing Key Account Management by : Javier Marcos

Download or read book Implementing Key Account Management written by Javier Marcos and published by Kogan Page Publishers. This book was released on 2018-08-03 with total page 353 pages. Available in PDF, EPUB and Kindle. Book excerpt: Implementing Key Account Management is a highly practical handbook that guides readers through the realities of rolling out a functional key account management programme. The book offers an integrated framework for key account management (KAM) that businesses can use to design or further develop strategic customer management programmes, enabling them to overcome the obstacles that organizations often face when rolling out their strategies. Bringing together the experiences of leading experts within this field, Implementing Key Account Management draws on two decades of research and best practice from Cranfield University School of Management, one of the foremost centres for researcher and thought leadership in KAM. Between them, the authors have designed and delivered programmes globally for clients such as Rolls-Royce, Unilever, Vodafone, The Economist and many more. Rigorously researched, well-grounded and practical, this book is - quite simply - the definitive, go-to resource for implementing key account management programmes.

A Dynamic Capability Approach to Global Account Management

Author : Linda Hui Shi
Publisher :
ISBN 13 :
Total Pages : 296 pages
Book Rating : 4.3/5 (129 download)

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Book Synopsis A Dynamic Capability Approach to Global Account Management by : Linda Hui Shi

Download or read book A Dynamic Capability Approach to Global Account Management written by Linda Hui Shi and published by . This book was released on 2005 with total page 296 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Sales Management

Author : Thomas N. Ingram
Publisher : M.E. Sharpe
ISBN 13 : 0765628708
Total Pages : 426 pages
Book Rating : 4.7/5 (656 download)

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Book Synopsis Sales Management by : Thomas N. Ingram

Download or read book Sales Management written by Thomas N. Ingram and published by M.E. Sharpe. This book was released on 2021 with total page 426 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Human Aspects of IT for the Aged Population

Author : Qin Gao
Publisher : Springer Nature
ISBN 13 : 3031348664
Total Pages : 686 pages
Book Rating : 4.0/5 (313 download)

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Book Synopsis Human Aspects of IT for the Aged Population by : Qin Gao

Download or read book Human Aspects of IT for the Aged Population written by Qin Gao and published by Springer Nature. This book was released on 2023-07-08 with total page 686 pages. Available in PDF, EPUB and Kindle. Book excerpt: This two-volume set of ITAP 2023, constitutes the refereed proceedings of the 9th International Conference on Human Aspects of IT for the Aged Population, ITAP 2023, held as Part of the 24th International Conference, HCI International 2023, which took place in July 2023 in Copenhagen, Denmark.The total of 1578 papers and 396 posters included in the HCII 2023 proceedings volumes was carefully reviewed and selected from 7472 submissions. The papers of ITAP 2023 Part I are organized in topical sections named: Designing and Assessing the Older Users' Experience; Aging and Social Media; Voice Assistants and Chatbots; Games and Exergames for Older People.

The Global Insurance Market and Change

Author : Anthony A Tarr
Publisher : Taylor & Francis
ISBN 13 : 1000953181
Total Pages : 376 pages
Book Rating : 4.0/5 (9 download)

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Book Synopsis The Global Insurance Market and Change by : Anthony A Tarr

Download or read book The Global Insurance Market and Change written by Anthony A Tarr and published by Taylor & Francis. This book was released on 2023-10-18 with total page 376 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book focuses on the global landscape in which insurance is transacted, and where it is evolving, driven from within by transformative technologies and externally by the necessity to address risks like climate change and health crises, such as the COVID-19 pandemic. It discusses the dynamic challenges and opportunities that lie ahead for the industry in areas such as on-demand insurance, embedded insurance, parametric insurance, autonomous vehicles, the rise of fintech, the cyber risk landscape and through initiatives driven by distributed ledger technology or blockchain solutions. Moreover, it covers the major external challenges confronting the global insurance market, such as the growing insurance protection gap in relation to the affordability and insurability of natural catastrophes and climate change, and pandemics like COVID-19. This book examines innovations in insurance driven by the industry as well as externally imposed changes and dynamics impacting the industry. It describes these changes, the industry’s responses and the legal framework in which they occur. It canvasses additional regulatory and law reform initiatives that may be necessary to achieve an effective balance between the various competing interests. The book is the first to address these matters holistically with a particular focus upon insurance law, it will describe these changes and industry responses and the legal framework in which they occur. The Global Insurance Market will be directly relevant to legal professionals, insurers, insurtechs, fintechs, brokers, CEOs of insurance companies, risk managers, legal counsel, academics, researchers, the judiciary, and policy makers. It will also serve as a valuable resource for students of all levels.

CSR and Management Accounting Challenges in a Time of Global Crises

Author : Oncioiu, Ionica
Publisher : IGI Global
ISBN 13 : 1799880710
Total Pages : 278 pages
Book Rating : 4.7/5 (998 download)

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Book Synopsis CSR and Management Accounting Challenges in a Time of Global Crises by : Oncioiu, Ionica

Download or read book CSR and Management Accounting Challenges in a Time of Global Crises written by Oncioiu, Ionica and published by IGI Global. This book was released on 2021-06-25 with total page 278 pages. Available in PDF, EPUB and Kindle. Book excerpt: Modern companies are subject to increasing pressures to conduct their business in an environmentally responsible manner due to social and environmental problems. Management of sustainable performance is one of the phenomena faced by the current business environment and, in particular, management corporations. The focus of management on profitability remains the main objective of any company, but it must also take into account the sustainability of social, economic, and environmental aspects. Under these circumstances, managerial decisions need to be adjusted and strongly substantiated, considering the information required by internal and external stakeholders, including financial reporting. The information requirements of customers and other stakeholders are steadily increasing, and some companies face certain problems in implementing the concept of sustainability and environmental reporting. CSR and Management Accounting Challenges in a Time of Global Crises is a comprehensive reference source that explores various theoretical and practical approaches of management accounting and its impact in the 21st century and investigates new accounting and financial approaches where economic and social aspects become mutually supportive to enhance their impact on community development. Covering topics such as CSR reporting, sustainability, and greenwashing, this book is an essential resource for academicians, specialty organizations, chief financial officers (CFOs), financial controllers, business analysts, financial planning and analysis (FP&A) analysts, budgeting managers, students, researchers, and business environment managers and specialists.