Focus on Buyers

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Publisher : iUniverse
ISBN 13 : 0595294626
Total Pages : 110 pages
Book Rating : 4.5/5 (952 download)

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Book Synopsis Focus on Buyers by : Rebecca Fritzson

Download or read book Focus on Buyers written by Rebecca Fritzson and published by iUniverse. This book was released on 2003-10 with total page 110 pages. Available in PDF, EPUB and Kindle. Book excerpt: Bookstores are full of books about how to sell. From prospecting to closing, sales people are searching for ways to be more successful. Very few focus on the most important element in a sale-the buyer. Focus on Buyers turns the sales process upside down and begins with the end. If you understand how buyers buy, you will sell more effectively. Whether you're in sales, marketing, or customer service, you may find yourself wondering: · Why are my prospects behaving this way? · How do I move someone forward in the sales cycle? · How can I influence my prospects so they believe my product will solve their problem? Jeff and Rebecca Fritzson teach these concepts to sales people worldwide. They find that once sales people understand their buyer's perspective, they increase their personal sales and develop better customer relationships. Focus on Buyers will take you on a journey of discovery through your buyer's thought processes. Beginning with change, the starting point of any buying process, and continuing through the individual buying states people navigate on their way to making a purchase, Focus on Buyers provides the map that will help you find your way to increased sales.

Buyer Personas

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Author :
Publisher : John Wiley & Sons
ISBN 13 : 1118961668
Total Pages : 246 pages
Book Rating : 4.1/5 (189 download)

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Book Synopsis Buyer Personas by : Adele Revella

Download or read book Buyer Personas written by Adele Revella and published by John Wiley & Sons. This book was released on 2015-02-24 with total page 246 pages. Available in PDF, EPUB and Kindle. Book excerpt: Named one of Fortune Magazine’s “5 Best Business Books” in 2015 See your offering through the buyer's eyes for more effective marketing Buyer Personas is the marketer's actionable guide to learning what your buyer wants and how they make decisions. Written by the world's leading authority on buyer personas, this book provides comprehensive coverage of a compelling new way to conduct buyer studies, plus practical advice on adopting the buyer persona approach to measurably improve marketing outcomes. Readers will learn how to segment their customer base, investigate each customer type, and apply a radically more relevant process of message selection, content creation, and distribution through the channels that earn the buyers' trust. Rather than relying on generic data or guesswork to determine what the buyer wants, the buyer persona approach allows companies to ask the buyer directly and obtain more precise and actionable guidance. Buyer personas are composite pictures of the people who buy solutions, services or products, crafted through a unique type of interview with the people the marketer wants to influence. This book provides step-by-step guidance toward implementing the buyer persona approach, with the advice of an internationally-respected expert. Learn who buys what, and why Understand your buyer's goals and how you can address them Tailor your marketing activities to your buyer's expectations See the purchase through the customer's eyes A recent services industry survey reports that 52 percent of their marketers have buyer personas, and another 28 percent expect to add them within the next two years – but only 14.6 percent know how to use them. To avoid letting such a valuable tool go to waste, access the expert perspective in Buyer Personas, and craft a more relevant marketing strategy.

How Brands Grow

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Author :
Publisher : OUP Australia & New Zealand
ISBN 13 : 9780195573565
Total Pages : 246 pages
Book Rating : 4.5/5 (735 download)

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Book Synopsis How Brands Grow by : Byron Sharp

Download or read book How Brands Grow written by Byron Sharp and published by OUP Australia & New Zealand. This book was released on 2010-03-11 with total page 246 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book provides evidence-based answers to the key questions asked by marketers every day. Tackling issues such as how brands grow, how advertising really works, what price promotions really do and how loyalty programs really affect loyalty, How Brands Grow presents decades of research in a style that is written for marketing professionals to grow their brands.

How to Sell Anything to Anybody

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Author :
Publisher : Simon and Schuster
ISBN 13 : 0743273966
Total Pages : 196 pages
Book Rating : 4.7/5 (432 download)

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Book Synopsis How to Sell Anything to Anybody by : Joe Girard

Download or read book How to Sell Anything to Anybody written by Joe Girard and published by Simon and Schuster. This book was released on 2006-02-07 with total page 196 pages. Available in PDF, EPUB and Kindle. Book excerpt: Joe Girard was an example of a young man with perseverance and determination. Joe began his working career as a shoeshine boy. He moved on to be a newsboy for the Detroit Free Press at nine years old, then a dishwasher, a delivery boy, stove assembler, and home building contractor. He was thrown out of high school, fired from more than forty jobs, and lasted only ninety-seven days in the U.S. Army. Some said that Joe was doomed for failure. He proved them wrong. When Joe started his job as a salesman with a Chevrolet agency in Eastpointe, Michigan, he finally found his niche. Before leaving Chevrolet, Joe sold enough cars to put him in the Guinness Book of World Records as 'the world's greatest salesman' for twelve consecutive years. Here, he shares his winning techniques in this step-by-step book, including how to: o Read a customer like a book and keep that customer for life o Convince people reluctant to buy by selling them the right way o Develop priceless information from a two-minute phone call o Make word-of-mouth your most successful tool Informative, entertaining, and inspiring, HOW TO SELL ANYTHING TO ANYBODY is a timeless classic and an indispensable tool for anyone new to the sales market.

Buyer Personas Revised and Expanded

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Author :
Publisher : John Wiley & Sons
ISBN 13 : 1394236336
Total Pages : 246 pages
Book Rating : 4.3/5 (942 download)

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Book Synopsis Buyer Personas Revised and Expanded by : Jim Kraus

Download or read book Buyer Personas Revised and Expanded written by Jim Kraus and published by John Wiley & Sons. This book was released on 2024-07-30 with total page 246 pages. Available in PDF, EPUB and Kindle. Book excerpt: A fresh look into understanding your prospective customer's buying decisions to influence them and win more business Building on the groundbreaking success of the first edition, this newly revised and updated version of Buyer Personas enables marketers to stop wasting time and resources on their best guesses and start drilling down to understand what buyers truly care about—then harness this newfound knowledge to create strategies and messages that break through the clutter and reach buyers on their level. In a world where buyers frequently struggle to get the information they need to evaluate competitive alternatives and feel confident in their choices, this book lays out a step-by-step approach used by hundreds of companies to understand what buyers want to know and experience as they search for a solution to meet their needs, weigh their options, and make a buying decision. In this book, you'll learn: Why understanding the buying decision is far more important than knowing a few things about the individuals or roles involved in that decision How to develop a modern Buyer Persona based on five types of buying insights that will inform nearly every marketing and sales decision you make Why interviewing recent buyers is the best way to develop your Buyer Persona and how to do it effectively How to use AI and quantitative survey research to enhance your Buyer Persona Ways to use Buyer Persona insights to increase awareness of your products and services, drive consideration, and convert more business The revised and expanded Buyer Personas is a complete guide to go beyond benefit-heavy, undifferentiated marketing and focus only on what buyers care about most. It earns a well-deserved spot on the bookshelves of entrepreneurs, executives, marketers, and other business professionals looking to influence their prospective buyers.

Selling with Integrity

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Author :
Publisher : Berrett-Koehler Publishers
ISBN 13 : 9781576750179
Total Pages : 278 pages
Book Rating : 4.7/5 (51 download)

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Book Synopsis Selling with Integrity by : Sharon Drew Morgen

Download or read book Selling with Integrity written by Sharon Drew Morgen and published by Berrett-Koehler Publishers. This book was released on 1997-03 with total page 278 pages. Available in PDF, EPUB and Kindle. Book excerpt: Filled with in-depth examples of Buying Facilitation in action, Selling with Integrity details a practical questioning and listening process which facilitates buyers in understanding their complex buying environments.

The Laser Focus World Buyers Guide ...

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Author :
Publisher :
ISBN 13 :
Total Pages : pages
Book Rating : 4.:/5 (249 download)

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Book Synopsis The Laser Focus World Buyers Guide ... by :

Download or read book The Laser Focus World Buyers Guide ... written by and published by . This book was released on 1996 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:

Understanding the Professional Buyer

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Author :
Publisher : Kogan Page Publishers
ISBN 13 : 0749461470
Total Pages : 208 pages
Book Rating : 4.7/5 (494 download)

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Book Synopsis Understanding the Professional Buyer by : Peter Cheverton

Download or read book Understanding the Professional Buyer written by Peter Cheverton and published by Kogan Page Publishers. This book was released on 2010-11-03 with total page 208 pages. Available in PDF, EPUB and Kindle. Book excerpt: Understanding the Professional Buyer is a practical guide for sales people, giving them insight into the behaviour and strategies of buyers, so that they are able to deal with them more successfully and regain power in the buyer-seller relationship. In recent years the balance of power between buyer and seller has swung dramatically in favour of the buyer. Sellers are now faced with more professional, more knowledgeable and more powerful buyers - and the sales techniques used in previous years are no longer working. This book shows how to understand this new breed of buyer, in order to interact with them on a more level playing field. Contents include developments in the industry; purchasing organizations; types of buyers; purchasing analysis; and crucially, buyer-seller relations.

Epic Content Marketing: How to Tell a Different Story, Break through the Clutter, and Win More Customers by Marketing Less

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Author :
Publisher : McGraw Hill Professional
ISBN 13 : 0071819916
Total Pages : 368 pages
Book Rating : 4.0/5 (718 download)

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Book Synopsis Epic Content Marketing: How to Tell a Different Story, Break through the Clutter, and Win More Customers by Marketing Less by : Joe Pulizzi

Download or read book Epic Content Marketing: How to Tell a Different Story, Break through the Clutter, and Win More Customers by Marketing Less written by Joe Pulizzi and published by McGraw Hill Professional. This book was released on 2013-09-27 with total page 368 pages. Available in PDF, EPUB and Kindle. Book excerpt: Reach more customers than ever with TARGETED CONTENT Epic Content Marketing helps you develop strategies that seize the competitive edge by creating messages and “stories” tailored for instant, widespread distribution on social media, Google, and the mainstream press. It provides a step-by-step plan for developing powerful content that resonates with customers and describes best practices for social media sharing and search engine discoverability. Joe Pulizzi is a content marketing strategist, speaker and founder of the Content Marketing Institute, which runs the largest physical content marketing event in North America, Content Marketing World.

Value Propositions that SELL

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Author :
Publisher :
ISBN 13 : 9780692089460
Total Pages : 254 pages
Book Rating : 4.0/5 (894 download)

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Book Synopsis Value Propositions that SELL by : Lisa D. Dennis

Download or read book Value Propositions that SELL written by Lisa D. Dennis and published by . This book was released on 2018-07-02 with total page 254 pages. Available in PDF, EPUB and Kindle. Book excerpt: In today's hyper competitive markets, it's hard to get your message heard by the right buyers. Without a rock solid, relevant value proposition, attracting and closing new customers is just plain hard. Most value propositions are "inside-out" - more focused on product and service features than they are on the buyers' needs. Today, you need a whole lot more than an elevator speech, a unique selling proposition or even the one or two-line statement of value from a seller to a buyer. Get the road-map for a Value Proposition Platform(TM) that helps you create highly relevant, value-based messaging for use in both marketing content and conversations with buyers. Get ready to create a value proposition that SELLS! Includes Development Success Tools: 1. Primary research conducted with B2B buyers 2. Two in-depth case studies that demonstrate how to build a value proposition platform from start to finish 3. Seven downloadable templates to guide your work step by step Lisa Dennis has been working with sales and marketing teams in B2B companies for over 20 years. Focusing on both strategy and execution, she brings a practical, feet-on-the street approach to delivering buyer focused messaging and programs. She has worked with companies across a broad range of industries including Akamai, Citrix, CSC, Dell, FedEx, HP, Hitachi, IBM, Microsoft, Mutual of Omaha, Tufts Health Plan, Verizon, Wipro and many others. Her primary focus is helping organizations speak to customers in their own language.

Velocity Selling

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Publisher : Morgan James Publishing
ISBN 13 : 1614488177
Total Pages : 259 pages
Book Rating : 4.6/5 (144 download)

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Book Synopsis Velocity Selling by : Bob Urichuck

Download or read book Velocity Selling written by Bob Urichuck and published by Morgan James Publishing. This book was released on 2014-05-06 with total page 259 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Bottom Line Sales are the lifeline to your bottom line. To succeed in sales, you need to do the opposite of selling. Most organizations today realize the economy has brought on a shift from selling during the boom times to attracting, engaging, and empowering the new economy of buyers to buy. One absolute fact is that traditional and consultative sales methods no longer work. Businesses are experiencing slower sales, sales cycles are too long, sales professionals lose control of the sales process, and businesses’ bottom lines are behind projections. Velocity Selling will help you learn a non-traditional “buyer-focused” sales system that will boost your sales volume while contributing to your bottom line. As opposed to teaching selling skills, it teaches you how to facilitate the buying process by putting your focus on the buyer and how to attract, engage, and empower them to buy. As simple as A, B, C, D, it starts with building a solid foundation: Attitude: belief in yourself, your organization, and the buyer Behavior: effective habits toward yourself, your organization, and the buyer Competencies: a systematic approach to engaging and empowering buyers to buy, if they are qualified Disciplines: practices that need to be maintained for continuous success Yes, you can increase your bottom line while shortening your sales cyc≤ you can be in control of the sales process while building and maintaining relationships that will become your secondary sales force. Without buyers there are no sales, no revenue, no organization, no jobs. But buyers are everywhere. What are you doing to help them buy? Sales Velocity ~ Your Bottom Line ~ Our Passion

Focus

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Author :
Publisher : Independently Published
ISBN 13 :
Total Pages : 114 pages
Book Rating : 4.7/5 (91 download)

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Book Synopsis Focus by : R E Vaughn

Download or read book Focus written by R E Vaughn and published by Independently Published. This book was released on 2021-01-16 with total page 114 pages. Available in PDF, EPUB and Kindle. Book excerpt: Are you still using last century's "Worst Practices" to Sell Your Consulting Services?If you are a consultant, agency owner, or B2B service provider and want to get better clients and close bigger deals in less time without using pushy sales tactics, FOCUS Selling can help you increase win rates by 20% or more, shorten your sales cycles and increase your average deal size and profit margins.Traditional sales methods don't work well for selling your consulting services. Let Rev Vaughn show you a better way to sell. FOCUS Selling gives you expert-level, professional sales skills so you can have the kind of sales confidence and success you've always wanted. FOCUS Selling will help you: ● Master a simple sales framework that positions you as an expert and trusted authority. ● Establish your sales leadership in the first minute of a call.● Use the Four Ways to open any sales call, so you are never left guessing what to say or do.● Qualify every opportunity, so you never waste time chasing bad deals.● Discover, uncover and develop a buyer's goals, opportunities, and challenges.● Qualify every deal, so you know you are working on a real opportunity.● Qualify resources to know the buyer has the time, people, and money to implement your solution. ● Understand the buyer's decision-making process to know how they make decisions. ● Use Fact Questions to get key information about your buyer's current situation.● Ask Opportunity Questions to understand a buyer's biggest goals.● Use Challenge Questions to uncover a buyer's most difficult problems.● Ask Uncover Questions to understand the true payoff of achieving the buyer's goal.● Master Solution Questions to create the "buying urge" before you introduce your service.● Build the business case for your service or solution with the buyer.● Experience more sales confidence and feel better about the way you sell.This FOCUS Book lives inside the Conversion function of your business and is centered on the "Discovery" phase of your sales process. Most consulting deals are created by conversations with the client, either in person, over the phone, or online. We call our complete selling process "The FOCUS Selling Blueprint."The FOCUS Selling Blueprint has three major stages or phases:1. Plan To Win: The Plan to Win stage includes everything we do before we meet with the buyer that sets us up for success.2. Discovery: In Discovery, we Qualify the Opportunity and decide if we can help the buyer achieve an important goal or solve a big problem.3. Win: In the Win stage, we present our solution, provide proof, and gain the buyer's commitment to move forward with our service or solution.Discovery is the "heart of selling." In this book, we cover expert ways to:1. Opening the Call This step helps the client see you as a peer and valued advisor and not just as a service provider. We use The Four Ways to open any call to establish your sales leadership in the first minute of a call.2. Qualify the OpportunityQualifying the Opportunity is the "heart of selling." We go from the uncertainty of chasing after bad deals and unqualified buyers to the certainty that comes from spending your time with your best clients. We discover, uncover, and develop your buyer's goals and challenges. We Qualify the Opportunity so you know you are working on a real problem or opportunity. We uncover hidden problems, costs, connections, and constraints that are "invisible" to your client.3. Solution LinkingMaster Solution Questions to create the "buying urge" before you introduce your service or solution. Ask questions that directly link your solution to solving the client's problem or achieving their goal. Get your client to agree to your solution before you ever formally present it. Even experienced consultants, agency owners, and sales pros will learn something new to get better clients and close bigger deals.

EBOOK: Services Marketing: Integrating Customer Focus Across the Firm

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Author :
Publisher : McGraw Hill
ISBN 13 : 007714659X
Total Pages : 587 pages
Book Rating : 4.0/5 (771 download)

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Book Synopsis EBOOK: Services Marketing: Integrating Customer Focus Across the Firm by : Alan Wilson

Download or read book EBOOK: Services Marketing: Integrating Customer Focus Across the Firm written by Alan Wilson and published by McGraw Hill. This book was released on 2012-06-16 with total page 587 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Second European Edition of Services Marketing: Integrating Customer Focus Across the Firm by Wilson, Zeithaml, Bitner and Gremler uniquely focuses on the development of customer relationships through quality service. Reflecting the increasing importance of the service economy, Services Marketing is the only text that put the customer's experience of services at the centre of its approach. The core theories, concepts and frameworks are retained, and specifically the gaps model, a popular feature of the book. The text moves from the foundations of services marketing before introducing the gaps model and demonstrating its application to services marketing. In the second edition, the book takes on more European and International contexts to reflect the needs of courses, lecturers and students. The second edition builds on the wealth of European and International examples, cases, and research in the first edition, offering more integration of European content. It has also be fully updated with the latest research to ensure that it continues to be seen as the text covering the very latest services marketing thinking. In addition, the cases section has been thoroughly examined and revised to offer a range of new case studies with a European and global focus. The online resources have also been fully revised and updated providing an excellent package of support for lecturers and students.

Value Propositions that SELL

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Author :
Publisher : eBook Partnership
ISBN 13 : 0692155112
Total Pages : 277 pages
Book Rating : 4.6/5 (921 download)

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Book Synopsis Value Propositions that SELL by : Lisa Dennis

Download or read book Value Propositions that SELL written by Lisa Dennis and published by eBook Partnership. This book was released on 2018-08-29 with total page 277 pages. Available in PDF, EPUB and Kindle. Book excerpt: In today's hyper competitive markets, it's hard to get your message heard by the right buyers. Without a rock solid, relevant value proposition, attracting and closing new customers is just plain hard. Most value propositions are 'inside-out' - more focused on product and service features than they are on the buyers' needs. Today, you need a whole lot more than an elevator speech, a unique selling proposition or even the one or two-line statement of value from a seller to a buyer. Get the road-map for a Value Proposition Platform that helps you create highly relevant, value-based messaging for use in both marketing content and conversations with buyers. Get ready to create a value proposition that SELLS! Includes Development Success Tools: 1. Primary research conducted with B2B buyers 2. Two in-depth case studies that demonstrate how to build a value proposition platform from start to finish 3. Seven downloadable templates to guide your work step by step

How Home Buyers Seek Information

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Author :
Publisher :
ISBN 13 :
Total Pages : 38 pages
Book Rating : 4.:/5 (219 download)

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Book Synopsis How Home Buyers Seek Information by :

Download or read book How Home Buyers Seek Information written by and published by . This book was released on 1989 with total page 38 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Selling Is Hard. Buying Is Harder.

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Author :
Publisher : Greenleaf Book Group
ISBN 13 : 1632992957
Total Pages : 298 pages
Book Rating : 4.6/5 (329 download)

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Book Synopsis Selling Is Hard. Buying Is Harder. by : Garin Hess

Download or read book Selling Is Hard. Buying Is Harder. written by Garin Hess and published by Greenleaf Book Group. This book was released on 2020-06-16 with total page 298 pages. Available in PDF, EPUB and Kindle. Book excerpt: Enable Your Buyers for Faster B2B Sales ​What drives B2B sales most effectively—focusing on what you do as a salesperson or on what your champion and the buying group does behind the scenes? The latest research makes it clear that the B2B buying process has become too complex and difficult and buyers today crave companies and experienced guides who make the process easier. Focus on making buying easier and your prospects will buy from you faster and more often. Sales teams can shorten the sales cycle by as much as 68% when they learn to equip their champion—the people promoting their solution inside the target account—using the DEEP-C™ buyer enablement framework: Discover, Engage, Equip, Personalize, and Coach. This book guides sales leaders and professionals through the process of moving from a sales-focused approach to a buyer enablement model that reduces buying friction and accelerates the purchase.

Grocery Revolution

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Author :
Publisher : Prentice Hall
ISBN 13 :
Total Pages : 262 pages
Book Rating : 4.:/5 (321 download)

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Book Synopsis Grocery Revolution by : Barbara E. Kahn

Download or read book Grocery Revolution written by Barbara E. Kahn and published by Prentice Hall. This book was released on 1997 with total page 262 pages. Available in PDF, EPUB and Kindle. Book excerpt: A wonderful supplement to any marketing course, this paperback provides a starting point for anyone trying to develop a focus on the consumer by giving a "reader friendly" overview of what academic researchers have discovered about consumer grocery shopping behavior.