Administrative Excellence

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Publisher : Bookhouse Fulfillment
ISBN 13 : 9781592981052
Total Pages : 0 pages
Book Rating : 4.9/5 (81 download)

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Book Synopsis Administrative Excellence by : Erin O'Hara Meyer

Download or read book Administrative Excellence written by Erin O'Hara Meyer and published by Bookhouse Fulfillment. This book was released on 2005 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: "The book shares the author's unique persperctive as both administrative professional and a human resources manager."--Publisher.

Excellence in University Leadership and Management Case HIstories

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Publisher : Academic Conferences and publishing limited
ISBN 13 : 1914587162
Total Pages : 281 pages
Book Rating : 4.9/5 (145 download)

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Book Synopsis Excellence in University Leadership and Management Case HIstories by : Dan Remenyi

Download or read book Excellence in University Leadership and Management Case HIstories written by Dan Remenyi and published by Academic Conferences and publishing limited. This book was released on 2021-10-01 with total page 281 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book provides 16 case histories from universities which have been successful in facing up to the challenges of the 21st Century. The initiatives described here vary enormously as do the institutions and countries from where they come, and this gives the reader an idea of the wide range of issues which require addressing. The book has contributions from Brazil, Bulgaria, Canada, Finland, Netherlands, Norway, Sweden, Switzerland, the UK and the USA.

Prescription for Excellence: Leadership Lessons for Creating a World Class Customer Experience from UCLA Health System

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Publisher : McGraw Hill Professional
ISBN 13 : 0071773908
Total Pages : 347 pages
Book Rating : 4.0/5 (717 download)

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Book Synopsis Prescription for Excellence: Leadership Lessons for Creating a World Class Customer Experience from UCLA Health System by : Joseph A. Michelli

Download or read book Prescription for Excellence: Leadership Lessons for Creating a World Class Customer Experience from UCLA Health System written by Joseph A. Michelli and published by McGraw Hill Professional. This book was released on 2011-05-20 with total page 347 pages. Available in PDF, EPUB and Kindle. Book excerpt: THE #1 NEW YORK TIMES AND WALL STREET JOURNAL BESTSELLER! “Like any business, a hospital must be true to its core values in order to succeed. ‘Trickle-down values’ start at the top with the best leadership, so that all the stakeholders understand and carry out the institution’s mission. That is the gift that David F einberg has brought to U CLA. I am in awe of his management skills.” —Lynda Resnick, owner of Pom Wonderful, Fiji Water, Teleflora, and Wonderful Pistachios “With clear purpose, unwavering principles, and steadfast leadership, the people at UCLA have established a new bar, a compelling promise, for what healthcare can and should be.” —David M. Lawrence, M.D., former CEO, Kaiser Permanente “An absorbing and educational account of a large institution’s astonishing transformation. The strong, courageous, and focused leadership of David Feinberg and his outstanding team is evident on every page. A tremendous lesson for all large enterprises.” —William E. Simon, Jr., cochairman, William E. Simon & Sons “Most leadership authors describe how to apply common-sense principles. Michelli is a notable exception. He artfully describes the compelling, uncommon leadership practices that transformed UCLA Health System. The resulting lessons are plentiful and powerful for today’s business leader.” —Lee J. Colan, Ph.D., author of Sticking to It: The Art of Adherence About the Book: Joseph Michelli, author of The Starbucks Experience and The New Gold Standard, is among the world’s top authorities on the principles of creating an organizational culture dedicated to service excellence. In these bestselling books, he examines how leading service companies dominate their respective industries with innovative customerexperience strategies. Now, Michelli turns his attention to one of the most complex, controversial, and critical industries—healthcare. In Prescription for Excellence, Michelli provides an inside look at an organization that has become the envy of its industry—and explains how you can dominate your own industry by using the same approach. UCLA Health System is revered worldwide for its top-tier patient/customer care. Great physicians, nurses, researchers, and staff are only part of the equation; UCLA’s overall success is a result of organization-wide collaboration that is driven by leaders with a shared vision of unyielding excellence. Michelli breaks down UCLA’s approach into five simple principles: Commit to Care Leave No Room for Error Make the Best Better Create the Future Service Serves Us From administrative offices to operating rooms to research centers, continued adherence to these five principles has guided UCLA to financial strength, social significance, and sustainability. The best part is that these principles translate to any industry, so you, too, can achieve similar goals. Michelli gives you the tools to adapt UCLA’s ideas, systems, and leadership principles into your own best practices. Whether it is a healthcare organization, a financial institution, or a neighborhood hair salon, good business begins and ends with customer connection. When all workers in an organization focus on providing quality care for those they serve, success inevitably follows. Business is always personal; UCLA’s leadership ensures that this simple truth drives every UCLA employee, every day. Apply the lessons Michelli spells out in Prescription for Excellence to create a system that ensures that your people take business personally, day in and day out.

Excellence in Administration

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Author :
Publisher : Stanford University Press
ISBN 13 :
Total Pages : 72 pages
Book Rating : 4./5 ( download)

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Book Synopsis Excellence in Administration by : William Rockhold Odell

Download or read book Excellence in Administration written by William Rockhold Odell and published by Stanford University Press. This book was released on 1962 with total page 72 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Lean Administration

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Publisher : CRC Press
ISBN 13 : 1000044394
Total Pages : 146 pages
Book Rating : 4.0/5 ( download)

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Book Synopsis Lean Administration by : Manfacturing Excellence AME - Association for

Download or read book Lean Administration written by Manfacturing Excellence AME - Association for and published by CRC Press. This book was released on 2019-12-16 with total page 146 pages. Available in PDF, EPUB and Kindle. Book excerpt: AME's Target Magazine has a well-established reputation for detailed case studies of companies adopting lean strategies. These case studies are now available in a well-organized Enterprise Excellence Series, to tap the ongoing desire for information about what other companies are doing to implement lean. To satisfy the growing interest in applying lean to non-manufacturing operations, this first volume of the series covers the implementation of lean to administrative and office applications. Highlights include: Practical, in-depth description of lean office implementations, most of which have not been described in other publications. Responds to reader desire for real-world lean office information. Case Studies are categorized in three areas: Leadership, Organization and Training; Improving Processes; and Lean in Healthcare, making it easy to track down the type of information desired.

Excellence in Administration

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Publisher :
ISBN 13 :
Total Pages : 58 pages
Book Rating : 4.:/5 (355 download)

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Book Synopsis Excellence in Administration by :

Download or read book Excellence in Administration written by and published by . This book was released on 1969 with total page 58 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Enterprise Excellence

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Publisher :
ISBN 13 : 9781793576408
Total Pages : 0 pages
Book Rating : 4.5/5 (764 download)

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Book Synopsis Enterprise Excellence by : Nick Vyas

Download or read book Enterprise Excellence written by Nick Vyas and published by . This book was released on 2021-12-21 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Enterprise Excellence: A Modern Approach to Organizational Change and Leadership using Blended Quality Management prepares students to utilize strategic thinking and Lean Six Sigma (LSS) practices and techniques to improve operations and reduce inefficiencies. Using Six Sigma's DMAIC-define, measure, analyze, improve, control-process, students apply concepts and tools by leading and participating in an actual LSS project. The book is organized so that it walks students, practitioners, and leaders through each step of the LSS DMAIC process through interactive, hands-on modules. In the opening module, students select a project and describe the process, opportunity, and goal (Define). Additional chapters guide students through collecting data and defining metrics (Measure); identifying potential solutions (Analyze); testing theories, piloting solutions, and rolling out solutions (Improve); and monitoring results to assess and maintain the overall gain (Control). The text includes a project guide and a collection of case studies to help students connect critical concepts with practical application. Enterprise Excellence helps students build their understanding of process improvement, practice running a team project, achieve meaningful results, and apply their new skills and tools in real-world projects. The book is an exemplary resource for courses and programs in business and organizational change/management.

Managing Child Nutrition Programs

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Publisher : Jones & Bartlett Learning
ISBN 13 : 9780763733902
Total Pages : 892 pages
Book Rating : 4.7/5 (339 download)

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Book Synopsis Managing Child Nutrition Programs by : Josephine Martin

Download or read book Managing Child Nutrition Programs written by Josephine Martin and published by Jones & Bartlett Learning. This book was released on 2008 with total page 892 pages. Available in PDF, EPUB and Kindle. Book excerpt: This valuable resource for dietetic educators, community health and public health professionals is also an essential tool for school districts and state departments of education. With chapters prepared by recognized child nutrition practitioners and academic leaders, this publication addresses the strategic needs of child nutrition programs today. The Second Edition has been fully updated to reflect changes in legislation and school nutrition programs. This resource addressses the latest issues in the school nutrition environment such as a school's responsibility to curb student obesity, school board policy and the sale of non-nutritious foods, and the need for collaboration to balance healthy eating and physical activity. Managing Child Nutrition Programs, Second Edition offers updated competency statements for school nutrition directors, managers and food service assistants.

Achieving Regulatory Excellence

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Publisher : Brookings Institution Press
ISBN 13 : 0815728433
Total Pages : 324 pages
Book Rating : 4.8/5 (157 download)

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Book Synopsis Achieving Regulatory Excellence by : Cary Coglianese

Download or read book Achieving Regulatory Excellence written by Cary Coglianese and published by Brookings Institution Press. This book was released on 2016-12-20 with total page 324 pages. Available in PDF, EPUB and Kindle. Book excerpt: Whether striving to protect citizens from financial risks, climate change, inadequate health care, or the uncertainties of the emerging “sharing” economy, regulators must routinely make difficult judgment calls in an effort to meet the conflicting demands that society places on them. Operating within a political climate of competing demands, regulators need a lodestar to help them define and evaluate success. Achieving Regulatory Excellence provides that direction by offering new insights from law, public administration, political science, sociology, and policy sciences on what regulators need to do to improve their performance. Achieving Regulatory Excellence offers guidance from leading international experts about how regulators can set appropriate priorities and make sound, evidence-based decisions through processes that are transparent and participatory. With increasing demands for smarter but leaner government, the need for sound regulatory capacity—for regulatory excellence—has never been stronger.

Executive Excellence

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Publisher : Rethink Press
ISBN 13 : 9781781333525
Total Pages : 410 pages
Book Rating : 4.3/5 (335 download)

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Book Synopsis Executive Excellence by : Koralia Timotheou

Download or read book Executive Excellence written by Koralia Timotheou and published by Rethink Press. This book was released on 2019-05-27 with total page 410 pages. Available in PDF, EPUB and Kindle. Book excerpt: Do you aspire to further develop your organisational, management and leadership ability and succeed in whichever executive post or situation you find yourself? Do you want to succeed in creating and delivering outstanding value? Then, this is your ultimate guide to achieving Executive Excellence! Executive Excellence will help you to excel in your role and drive business success by creating and delivering extraordinary value to the delight of the organisation's customers, shareholders and all other stakeholders. Read this book and deepen your knowledge on: - What comprises the 21st-century executive's world: business models, value streams, enterprise architectures and generic subprocesses - Process management approaches and how they are exercised by successful executives - The essence and differences of the management process and the leadership process, and how successful executives practise and combine them - Developing your organisational, management and leadership competences and competencies to become an even more successful executive Executive Excellence is an essential manual for executives at all levels, from the aspiring young MBA graduate, to the executive who is running a department or a project, to the chief executive who is heading a division or organisation.

Managing for Excellence in the Public Sector

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Publisher : Juta and Company Ltd
ISBN 13 : 9780702152023
Total Pages : 508 pages
Book Rating : 4.1/5 (52 download)

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Book Synopsis Managing for Excellence in the Public Sector by : G. Van der Waldt

Download or read book Managing for Excellence in the Public Sector written by G. Van der Waldt and published by Juta and Company Ltd. This book was released on 1999-12-31 with total page 508 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book provides public admninistration instructors with a holistic South African perspective presented by means of a systems approach, the addressing of current and future distinctive issues and challenges and the presentation of specific remedies, the application of proven private sector principles to the public sector and the use of case studies to place theoretical knowledge within a practical frame of reference.

Excellence in leadership

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Publisher : Inter-Varsity Press
ISBN 13 : 1789740509
Total Pages : 119 pages
Book Rating : 4.7/5 (897 download)

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Book Synopsis Excellence in leadership by : JOHN WHITE

Download or read book Excellence in leadership written by JOHN WHITE and published by Inter-Varsity Press. This book was released on 2020-05-21 with total page 119 pages. Available in PDF, EPUB and Kindle. Book excerpt: With wisdom and sharp biblical insight, John White points to the life of Nehemiah, showing us a man of prayer and a man of action; firm leader and servant of his people; realist and visionary, and above all, man of God.

Leadership for Equity and Excellence

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Publisher : Corwin Press
ISBN 13 : 148336075X
Total Pages : 178 pages
Book Rating : 4.4/5 (833 download)

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Book Synopsis Leadership for Equity and Excellence by : James Joseph Scheurich

Download or read book Leadership for Equity and Excellence written by James Joseph Scheurich and published by Corwin Press. This book was released on 2003-03-21 with total page 178 pages. Available in PDF, EPUB and Kindle. Book excerpt: This guide encourages school leaders and teachers to develop creative strategies for student equity and advancement using tools like accountability, equity audits, and proactive redundancy.

Excellence in Human Service Organization Management

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Publisher : Pearson
ISBN 13 : 9780205088157
Total Pages : 0 pages
Book Rating : 4.0/5 (881 download)

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Book Synopsis Excellence in Human Service Organization Management by : Peter M. Kettner

Download or read book Excellence in Human Service Organization Management written by Peter M. Kettner and published by Pearson. This book was released on 2013 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: An integrated model for management and administrative practice. Excellence in Human Service Organization Management, 2/e provides guidelines to insure internal consistency within Human Service Organizations. Integrated in management theory, the model presented in the text is adapted to human service organizations generally and social work issues specifically. The text first identifies problems in organizational functioning as well as proposes what managers need to do to put their organizations back on track toward excellence. Then it guides managers through a plan to bring employees on board and continuously nurture them so they identify their success with that of the organization. Standards for Excellence Series -- Designed to help students advance their knowledge, values, and skills, the Standards for Excellence Series assists students in associated CSHSE's National Standards to all levels of human service practice. Learning Goals Upon completing this book, readers will be able to: Identify problems in organizational functioning. Recognize what managers need to do to get organizations on the track for excellence. Understand what employees need to do to help the overall well-being of an organization.

Who Kidnapped Excellence?

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Publisher : Berrett-Koehler Publishers
ISBN 13 : 1626560897
Total Pages : 131 pages
Book Rating : 4.6/5 (265 download)

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Book Synopsis Who Kidnapped Excellence? by : Harry Paul

Download or read book Who Kidnapped Excellence? written by Harry Paul and published by Berrett-Koehler Publishers. This book was released on 2014-01-06 with total page 131 pages. Available in PDF, EPUB and Kindle. Book excerpt: Who Kidnapped Excellence? Most companies talk about excellence, but what does excellence really mean? What specific attitudes and practices lead to excellence? Drawing on years of study and decades of experience, authors Harry Paul, John Britt, and Ed Jent have zeroed in on five core qualities of excellence. In this entertaining and enlightening book, they tell how to give and be your best in each of these five critical dimensions and foster excellence in your organization and in your life. The book begins with a crime being committed: Excellence (personified) has been kidnapped, and Leadership assembles Excellence's team (Passion, Flexibility, Communication, Competency, and Ownership) and challenges them to work together to get their Excellence back. And who is the culprit? Has Average kidnapped Excellence and replaced Excellence's team with his own: N. Different, N. Ept, N. Flexible, Miss Communication, and Poser? A mysterious ransom note sparks the struggle between Average and Excellence. Integrated into this tale of organizational excellence is the story of Dave, a delivery man. The kidnapping causes Dave to contemplate his own life and relationships in a way that makes the paths of personal and organizational excellence cross and intertwine. Who Kidnapped Excellence? is a parable that helps organizations and individuals achieve their best in every aspect of their lives.

12 Disciplines of Leadership Excellence: How Leaders Achieve Sustainable High Performance

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Publisher : McGraw Hill Professional
ISBN 13 : 0071809473
Total Pages : 225 pages
Book Rating : 4.0/5 (718 download)

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Book Synopsis 12 Disciplines of Leadership Excellence: How Leaders Achieve Sustainable High Performance by : Brian Tracy

Download or read book 12 Disciplines of Leadership Excellence: How Leaders Achieve Sustainable High Performance written by Brian Tracy and published by McGraw Hill Professional. This book was released on 2013-04-19 with total page 225 pages. Available in PDF, EPUB and Kindle. Book excerpt: Master the 12 disciplines of powerful leadership and lead your organization to greatness We've all heard the phrase "born leader." Leadership experts Brian Tracy and Dr. Peter Chee are here to debunk the myth that you either have it or you don't. That leadership is a talent bestowed on some and not on others. That in order to lead effectively, you have to have it in your genes. The authors assert that great leaders are made, not born. Everyone has the ability to shape himself or herself into the kind of person who enables and uplifts others to reach their highest potential--and in 12 Disciplines of Leadership Excellence, they reveal exactly how to achieve it. It all starts with discipline. In this groundbreaking book, the authors break down great leadership into 12 disciplines, including: Clarity . . . about who you are, where you are going, and how to get there Control . . . build and bolster your sense of personal responsibility and self-mastery Character . . . dedicate yourself to passionately build trust with honesty and integrity Competence . . . commit to constant never-ending improvement and learning Caring . . . because when you care, your people care in building great working relationships Courage . . . moving out of your comfort zone to embrace change and make tough decisions One at a time. Don't try to take on too much at once. Choose a discipline and live it until it becomes a habit of excellence. Then move to the next one. It will take time--but all life-improving endeavors do. Read this practical, inspirational guide and every day you will take one more step to becoming a highly effective leader.

Reaching Excellence in Healthcare Management

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Author :
Publisher : Ache Management Series
ISBN 13 : 9781567933642
Total Pages : 0 pages
Book Rating : 4.9/5 (336 download)

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Book Synopsis Reaching Excellence in Healthcare Management by : John R. Griffith

Download or read book Reaching Excellence in Healthcare Management written by John R. Griffith and published by Ache Management Series. This book was released on 2011 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Quality is high at excellent healthcare organizations. Employees love where they work. Patients consistently check the top box in satisfaction surveys. Profits are increasing--even as costs are going down. Sound impossible? It's not. Reaching Excellence in Healthcare Management is a handy guide for healthcare managers, nurse leaders, physician executives, and department heads. --From cover.