Evaluation of the Lean Approach to Business Management and Its Use in the Public Sector

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Publisher :
ISBN 13 : 9780755960576
Total Pages : 137 pages
Book Rating : 4.9/5 (65 download)

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Book Synopsis Evaluation of the Lean Approach to Business Management and Its Use in the Public Sector by : Zoe Radnor

Download or read book Evaluation of the Lean Approach to Business Management and Its Use in the Public Sector written by Zoe Radnor and published by . This book was released on 2006-06-26 with total page 137 pages. Available in PDF, EPUB and Kindle. Book excerpt: This report investigates the use of the 'lean' management concept in the Scottish public sector. The objective of this report is to present the evidence of the evaluation of 'lean' in the public sector as a means to embed a continuous improvement culture.

The Routledge Companion to Lean Management

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Publisher : Routledge
ISBN 13 : 1317416503
Total Pages : 663 pages
Book Rating : 4.3/5 (174 download)

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Book Synopsis The Routledge Companion to Lean Management by : Torbjorn H. Netland

Download or read book The Routledge Companion to Lean Management written by Torbjorn H. Netland and published by Routledge. This book was released on 2016-12-08 with total page 663 pages. Available in PDF, EPUB and Kindle. Book excerpt: Interest in the phenomenon known as "lean" has grown significantly in recent years. This is the first volume to provide an academically rigorous overview of the field of lean management, introducing the reader to the application of lean in diverse application areas, from the production floor to sales and marketing, from the automobile industry to academic institutions. The volume collects contributions from well-known lean experts and up-and-coming scholars from around the world. The chapters provide a detailed description of lean management across the manufacturing enterprise (supply chain, accounting, production, sales, IT etc.), and offer important perspectives for applying lean across different industries (construction, healthcare, logistics). The contributors address challenges and opportunities for future development in each of the lean application areas, concluding most chapters with a short case study to illustrate current best practice. The book is divided into three parts: The Lean Enterprise Lean across Industries A Lean World. This handbook is an excellent resource for business and management students as well as any academics, scholars, practitioners, and consultants interested in the "lean world."

Public Service Operations Management

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Publisher : Routledge
ISBN 13 : 1317602951
Total Pages : 481 pages
Book Rating : 4.3/5 (176 download)

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Book Synopsis Public Service Operations Management by : Zoe J. Radnor

Download or read book Public Service Operations Management written by Zoe J. Radnor and published by Routledge. This book was released on 2015-07-30 with total page 481 pages. Available in PDF, EPUB and Kindle. Book excerpt: How do policy makers and managers square the circle of increasing demand and expectations for the delivery and quality of services against a backdrop of reduced public funding from government and philanthropists? Leaders, executives and managers are increasingly focusing on service operations improvement. In terms of research, public services are immature within the discipline of operations management, and existing knowledge is limited to government departments and large bureaucratic institutions. Drawing on a range of theory and frameworks, this book develops the research agenda, and knowledge and understanding in public service operations management, addressing the most pressing dilemmas faced by leaders, executives and operations managers in the public services environment. It offers a new empirical analysis of the impact of contextual factors, including the migration of planning systems founded on MRP/ERP and the adoption of industrial based improvement practices such as TQM, lean thinking and Six Sigma. This will be of interest to researchers, educators and advanced students in public management, service operations management, health service management and public policy studies.

Revisiting New Public Management and its Effects

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Publisher : Waxmann Verlag
ISBN 13 : 3830993382
Total Pages : 178 pages
Book Rating : 4.8/5 (39 download)

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Book Synopsis Revisiting New Public Management and its Effects by : Abbas Strømmen-Bakhtiar

Download or read book Revisiting New Public Management and its Effects written by Abbas Strømmen-Bakhtiar and published by Waxmann Verlag. This book was released on 2021 with total page 178 pages. Available in PDF, EPUB and Kindle. Book excerpt: Although, over time, numerous articles and books have been published on New Public Management (NPM), it is still being investigated with a sense of great urgency, as its effects, whether positive or negative, have not yet been fully gauged and comprehended. Given the rather controversial nature of the phenomenon of interest, the purpose of this edited volume is to re-invigorate and revisit the ongoing debate on NPM by providing a fresh perspective and novel insights into how NPM-driven changes have been approached and, more importantly, the effects they have produced in the context of Norway. The current volume comprises seven contributions penned by scholars and experts from all over Norway with a keen interest in NPM. Five of them are geared towards assessing the effects of NPM-style reforms on the Norwegian public healthcare sector in general and nursing in particular, one deals with the impacts of NPM on Norwegian primary and lower secondary education, and one traces the relationship between NPM and the most influential management accounting innovations of the last few decades. It is our profound hope that the book will trigger fruitful discussions and broaden our understanding of NPM and its effects by providing lessons from the empirical evidence presented in the different chapters. Captivating and instructive, it will be of great interest for all readers keeping an eye on NPM, including but not limited to students and scholars of public administration, practitioners and policymakers.

Systems Thinking: From Heresy to Practice

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Publisher : Springer
ISBN 13 : 0230299229
Total Pages : 300 pages
Book Rating : 4.2/5 (32 download)

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Book Synopsis Systems Thinking: From Heresy to Practice by : A. Zokaei

Download or read book Systems Thinking: From Heresy to Practice written by A. Zokaei and published by Springer. This book was released on 2010-12-14 with total page 300 pages. Available in PDF, EPUB and Kindle. Book excerpt: Systems Thinking is a topic which is at the forefront of how we think about management in the Public Sector and Service Industries. This collection from leading thinkers in the field takes a case study approach to a variety of issues which encompass topics such as Banking, Electrical Distribution, Manufacturing and Adult Social Care.

The Oxford Handbook of Management

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Publisher : Oxford University Press
ISBN 13 : 0191018961
Total Pages : 668 pages
Book Rating : 4.1/5 (91 download)

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Book Synopsis The Oxford Handbook of Management by : Adrian Wilkinson

Download or read book The Oxford Handbook of Management written by Adrian Wilkinson and published by Oxford University Press. This book was released on 2017-03-16 with total page 668 pages. Available in PDF, EPUB and Kindle. Book excerpt: Management, the pursuit of objectives through the organization and co-ordination of people, has been and is a core feature-and function-of modern society. Some 'classic' forms of corporate and bureaucratic management may be seen as the prevalent form of organization and organizing in the 20th century, but in the post-Fordist, global, knowledge-driven contemporary world we are seeing different patterns, principles, and styles of management as old models are questioned. The functions, ideologies, practices, and theories of management have changed over time, as recorded by many scholars, and may vary according to different models of organization, and between different cultures and societies. Whilst the administrative, corporate, or factory manager may be a figure on the wane, management as an ethos, organizing principle, culture, and field of academic teaching and research has increased dramatically in the last half century, and spread throughout the world. The purpose of this Handbook is to analyse and explore the evolution of management; the core functions and how they may have changed; its position in the culture/zeitgeist of modern society; the institutions and ideologies that support it; and likely challenges and changes in the future. This book looks at what management is, and how this may change over time. It provides an overview of management - its history, development, context, changing function in organization and society, key elements and functions, and contemporary and future challenges.

More with Less

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Publisher : Springer
ISBN 13 : 0230300405
Total Pages : 366 pages
Book Rating : 4.2/5 (33 download)

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Book Synopsis More with Less by : B. Marr

Download or read book More with Less written by B. Marr and published by Springer. This book was released on 2010-12-22 with total page 366 pages. Available in PDF, EPUB and Kindle. Book excerpt: Public sector organizations are about to enter one of the most challenging environments they have ever had to face as they bear much of the cost of the credit crunch. This timely book shows public sector leaders what they need to understand in order to be able to cope with these challenges.

Managing Public Services

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Publisher : Routledge
ISBN 13 : 1000475867
Total Pages : 210 pages
Book Rating : 4.0/5 (4 download)

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Book Synopsis Managing Public Services by : Irvine Lapsley

Download or read book Managing Public Services written by Irvine Lapsley and published by Routledge. This book was released on 2021-11-23 with total page 210 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book explores innovations in public management, including establishing a corporate vision, strategizing an organization and change management. Chapters provide a valuable frame of reference for the 21st-century manager of public services by assessing the renewal of existing practices such as strategic costing, performance management, digitization and procurement and innovations in management practices, including branding, Lean Management, resilience and risk management. The book suggests that, as the management of public services is imbued with financial, social, economic and political uncertainties, management needs to be flexible and responsive to new ideas and practices to fulfil its purpose. This book ultimately supports the reflective manager, those who think about their job and are open to new ideas on how their job can be done better, by revisiting existing practices and examining innovations in public management. Enriched with real-life cases and thought-provoking discussion questions, this is the ideal textbook for reflective, open-minded advanced students of public management and actual, or aspiring, reflective managers in public services.

Evaluating Mental Workload for Improved Workplace Performance

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Publisher : IGI Global
ISBN 13 : 1799810534
Total Pages : 334 pages
Book Rating : 4.7/5 (998 download)

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Book Synopsis Evaluating Mental Workload for Improved Workplace Performance by : Realyvásquez-Vargas, Arturo

Download or read book Evaluating Mental Workload for Improved Workplace Performance written by Realyvásquez-Vargas, Arturo and published by IGI Global. This book was released on 2019-11-22 with total page 334 pages. Available in PDF, EPUB and Kindle. Book excerpt: Employees of different labor sectors are involved in different projects and pressed to deliver results in a specific period of time, which increases their mental workload. This increase can lead to a high mental workload, which in turn leads to a decline in job performance. Therefore, strategies for managing mental workload and promoting mental health have become necessary for corporate success. Evaluating Mental Workload for Improved Workplace Performance is a critical scholarly book that provides comprehensive research on mental workload and the effects, both adverse and positive, that it can have on employee populations as well as strategies for decreasing or deleting it from the labor sector. Highlighting an array of topics such as psychosocial factors, critical success factors (CSF), and technostress, this book is ideal for academicians, researchers, managers, ergonomists, engineers, industrial designers, industry practitioners, and students.

Handbook on Gender and Public Sector Employment

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Publisher : Edward Elgar Publishing
ISBN 13 : 1800378238
Total Pages : 385 pages
Book Rating : 4.8/5 (3 download)

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Book Synopsis Handbook on Gender and Public Sector Employment by : Hazel Conley

Download or read book Handbook on Gender and Public Sector Employment written by Hazel Conley and published by Edward Elgar Publishing. This book was released on 2023-05-09 with total page 385 pages. Available in PDF, EPUB and Kindle. Book excerpt: This incisive Handbook offers a timely and critical analysis of the gendered nature of public sector employment. Bringing together key theoretical, conceptual, and empirical research from around the world, Hazel Conley and Paula Koskinen Sandberg examine the ways in which female public sector workers experience intersectional discrimination in the workplace.

A Manager's Guide To Leadership

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Publisher : McGraw-Hill Education (UK)
ISBN 13 : 0077133277
Total Pages : 335 pages
Book Rating : 4.0/5 (771 download)

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Book Synopsis A Manager's Guide To Leadership by : Mike Pedler

Download or read book A Manager's Guide To Leadership written by Mike Pedler and published by McGraw-Hill Education (UK). This book was released on 2010-06-01 with total page 335 pages. Available in PDF, EPUB and Kindle. Book excerpt: This accessible guide to leadership encourages the reader to proactively develop themselves, their colleagues and their organisation.

Connecting Knowledge and Performance in Public Services

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Publisher : Cambridge University Press
ISBN 13 : 1139490338
Total Pages : pages
Book Rating : 4.1/5 (394 download)

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Book Synopsis Connecting Knowledge and Performance in Public Services by : Kieran Walshe

Download or read book Connecting Knowledge and Performance in Public Services written by Kieran Walshe and published by Cambridge University Press. This book was released on 2010-09-30 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: The performance of public services is now more closely scrutinised than ever before. Every teacher, doctor, social worker or probation officer knows that behind them stands a restless army of overseers, equipped with a panoply of league tables, star ratings, user opinion surveys, performance indicators and the like with which to judge them. This increased scrutiny and performance measurement has undoubtedly produced improved public services. Yet we still have a limited understanding about how this information can be best used to bring about improvements in performance. What goes on inside the 'black box' of public organisations to move from information to action, or from 'knowing' to 'doing'? This book tackles this important question by reviewing a wide range of performance mechanisms. It explores how information about performance can be translated into improvements in services and, conversely, why this does not always happen in practice.

Lean Manufacturing

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Publisher : PediaPress
ISBN 13 :
Total Pages : 217 pages
Book Rating : 4./5 ( download)

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Book Synopsis Lean Manufacturing by :

Download or read book Lean Manufacturing written by and published by PediaPress. This book was released on with total page 217 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Reforming public services

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Publisher : The Stationery Office
ISBN 13 : 9780953668830
Total Pages : 138 pages
Book Rating : 4.6/5 (688 download)

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Book Synopsis Reforming public services by : National School of Government

Download or read book Reforming public services written by National School of Government and published by The Stationery Office. This book was released on 2007-02-08 with total page 138 pages. Available in PDF, EPUB and Kindle. Book excerpt: This report is based on the discussions of a major international conference '21st Century Public Services: Putting People First', held in London in June 2006, organised by the National School of Government and the Cabinet Office. The conference focused on three main themes relating to improvement and innovation in public services: the model for public service reform being taken forward across a range of services in the UK and other countries; how the model is working in practice; and future developments. This report considers the key issues discussed, under the headings of: changes in the context for public services; enduring goals and values; mobilising self-sustaining systems of improvement; pressure from government: top-down performance management; competition and contestability: the role of markets; choice and voice; capability and capacity of central and local government. It includes the text of a discussion paper 'The UK Government's Approach to Public Service Reform' prepared by the Prime Minister's Strategy Unit in support of the Conference.

Organizational Change

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Publisher : Oxford University Press
ISBN 13 : 0199573786
Total Pages : 384 pages
Book Rating : 4.1/5 (995 download)

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Book Synopsis Organizational Change by : Piers Myers

Download or read book Organizational Change written by Piers Myers and published by Oxford University Press. This book was released on 2012-03 with total page 384 pages. Available in PDF, EPUB and Kindle. Book excerpt: This textbook offers a combination of rigorous theoretical exploration together with practical insights from those who are reponsible for managing change. It looks at organisational change from multiple perspectives, with the aim of helping readers navigate the landscape of change.

eBook: Management Accounting for Business Decisions

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Publisher : McGraw Hill
ISBN 13 : 1526849097
Total Pages : 367 pages
Book Rating : 4.5/5 (268 download)

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Book Synopsis eBook: Management Accounting for Business Decisions by : SEAL

Download or read book eBook: Management Accounting for Business Decisions written by SEAL and published by McGraw Hill. This book was released on 2021-04-09 with total page 367 pages. Available in PDF, EPUB and Kindle. Book excerpt: eBook: Management Accounting for Business Decisions

New Challenges in Economic Policy, Business, and Management

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Publisher : Institute of Economics, Polish Academy of Sciences
ISBN 13 : 8361597646
Total Pages : 372 pages
Book Rating : 4.3/5 (615 download)

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Book Synopsis New Challenges in Economic Policy, Business, and Management by : Anna Ujwary-Gil

Download or read book New Challenges in Economic Policy, Business, and Management written by Anna Ujwary-Gil and published by Institute of Economics, Polish Academy of Sciences. This book was released on 2020-01-01 with total page 372 pages. Available in PDF, EPUB and Kindle. Book excerpt: The first part of this volume broadens the understanding of contemporary industrial policy in local, regional, national, and international contexts. The chapter by Wojnicka-Sycz (2020) undertakes one of the most important challenges in RIS3, i.e. the evaluation of the impact of regional SS industries on the development of Polish regions. Based on the spatial panel models for 2012–2017, she reveals the positive impact of SS industries’ employment dynamics on regional GDP per capita. The chapter responds to the research gap in a direct measurement of how SS areas affect regional development. The results provide the rationale for policy-makers to pursue these strategies further. The chapter contributes to regional New Industrial Policy by proving the efficiency of SS in strengthening regional performance. Factors and barriers to the development of smart mobility in mediumsized Polish cities are the focus of the chapter by Kachniewska (2020). The author applies a comprehensive set of methods to tackle this issue and identifies the conditions for smart mobility, drawing primarily on expert opinions. The results enable a natural generalization of the identified determinants to the similar context of Polish towns, the more important that the research on medium cities is much rarer than studies on metropolises. This contribution belongs to the research streams of city governance and databased services, which are closely connected to and dependent on industrial digital transformation. Moreover, smart mobility addresses the objective of environmental protection, one of the crucial targets of NIP. Godlewska-Dzioboń (2020) performs international comparisons between Central and Eastern European Countries in 2020–2018. Particularly, she focuses on the sectoral transformation of the employment structure in these countries. Besides the important observations of spatial dynamics in sectoral structures, the chapter points to the increased importance of services relative to manufacturing in contemporary structural transformations. Thus, it justifies the expanded scope of New Industrial Policy that encompasses not only industry, recently refreshed with 4.0 Revolution, but also services, particularly the digital ones. The chapter by Czech (2020) identifies the impact of global debt on the national amounts outstanding of credit default swap contracts (CDS) in nonfinancial institutions. She finds the dynamics of the CDS notional amounts outstanding in response to global household indebtedness and total non-financial sector indebtedness in domestic banks. This contribution brings valuable practical insights about the core and dynamics of CDS and their usefulness in alleviating risks in international exchange. We find this input particularly relevant for industries and enterprises operating in global value chains. Widera (2020) performs a spatial analysis of the induced population potential of the communes in the Opolska region in 2000 and 2018. The econometric analysis revealed both the own potential of the communes and the interactions with neighboring communes to develop this potential. These findings are important to theorize about the bottom-level sources of territorial units’ potential, both internal and those stemming from spatial interactions. We find these conclusions relevant to understand local-level origins of regional transformations, as well as interdependencies among local territorial units. The next two parts of this volume present micro-level and bottomup contexts for industrial policy. Particularly, these are the insights from management and business research and from the research on governing various stakeholder interests and networks. In the second part, based on management and business theory and empirical evidence, the authors discuss human resource and technological challenges faced by the contemporary industry. Potoczek (2020) performs a bibliometric research to recognize the advancement of the process approach in organizations. She finds the research on process improvement as emerging. The major research community in that area belongs to the IT field, while management researchers are still a minor group. The author recommends the increased interest from the management field as conducive to the 4.0 transformation of organizational processes. These results provide policy-relevant input to the understanding of how academic research tackles digital transformation in organizational processes. The chapter by Igielski (2020) uses a survey among a sample of large enterprise senior managers headquartered in Poland to check whether and how they develop employee skills for the challenges of Industry 4.0. The results are pessimistic since they reveal the lack of adaptive and developmental actions in this regard. Nevertheless, there is also a positive sign, namely the awareness of the challenges posed by the 4.0 revolution. Thus, the chapter is valuable for the recommendations as to competence development in industrial transition to the digital economy. Flak (2020) presents an interesting test for the system of organizational terms as to its usefulness in the practice of motivating people and in a dedicated software. Based on a research experiment in real-life business settings, the author proves the applicability of theory-driven organizational terms in software applications supporting managers in their motivating functions. The chapter contributes important observations as to the interrelations among managerial and technological resources in motivating employees. Sztorc (2020) investigates lean management tools at hotels in Poland, based on a large sample of hotel representatives. The results are helpful in understanding the types of lean management tools, as well as their major targets in the researched organizations. The input of the study rests in filling the research gap as to the particular tools of lean management applied in the hotel industry to improve services and processes. The focus of this chapter on a particular industry provides a relevant basis for further application and upgrading of this service sector. The chapter by Mazurkiewicz (2020) offers an assessment of the impact of national culture on career orientation and career values among Polish and Chinese students of economics. Surprisingly, the value system does not differ much between the two national samples, despite the distinct characteristics of the two national cultures, according to Hofstede’s method. Consequently, the author assumes national culture as moderator of career values rather than their determinant. These results provide a contribution to the understanding of job motivations among future corporate employees, a critical determinant of all industrial transitions. Kowalik (2020) investigates the economic benefits perceived by student participants of scientific projects. Based on the survey, the author reveals students’ recognition of scientific projects as bringing economic effects. The study offers practical implications for young people engaging in research activities, as well as for research policy that might acknowledge additional important outcomes, besides purely scientific objectives. The third part discusses how governing networks and interests can ensure sustainable and socially responsible industries and enterprises. Sectoral and industrial collaborations are supposed to enhance industrial convergence (EOCIC, 2019). In this vein, Lis (2020) focuses on collaborative attitudes in clusters and technological parks. Cluster organizations are established to rip the localization and agglomeration economies, as well as synergies from cooperative links. Despite some history of operations, the surveyed Polish cluster initiatives and technology parks still reveal low development of enterprise cooperation. The author suggests self-evaluation of management and participants of the researched organizations to understand the accomplished level of collaboration and derive practical implications. This contribution is important to understand the performance of some organizational measures of industrial policy and their real input to industrial transformation. The chapter by Kowalczyk (2020) investigates sociocultural conditions of CSR-practices in the construction industry of selected European countries. Based on a survey with a large convenience sample, the author confirms the strength of stakeholder pressure on CSR practice as well as the mediating role of company culture in this relationship. At the same time, country differences were indicated as significant for CSR practice and worth further explanation of its variance. This study is valuable for the explanation of interests and stakeholder pressure affecting a particular industry, thus determining the development conditions of that industry. Another industry-specific study has been proposed by Kurzak-Mabrouk (2020), who focuses on food businesses. This chapter addresses the critical strategic direction of NIP that refers to sustainable and responsible growth with regard to environmental protection. The author performed the interviews with top and middle managers of a large representative sample of Polish food companies. The findings are optimistic, since the majority of companies undertake the efforts towards comprehensive sustainable development strategies voluntarily, and not only due to legal enforcement. Still, the researched enterprises do not fully apply these strategies as yet. Resonating with the study by Lis (2020), Flieger (2020) identifies network types according to the collaboration maturity level in a local government unit. The research on collaborative networks in public organizations still remains unique. Therefore, this study fills the research gap. The author uses a casebased approach to identify the network features that change according to the maturity level of relationships. The findings are useful for the practice of developing collaboration in local governments and contribute to our understanding of the context for industrial development.