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Evaluating The Quality Of Government Operations And Services
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Book Synopsis Evaluating the Quality of Government Operations and Services by : Richard Mallory
Download or read book Evaluating the Quality of Government Operations and Services written by Richard Mallory and published by . This book was released on 2022-12-25 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: A professional workbook for executive leadership, managers, and supervisors in government, showing how to develop best practice operational plans, and how to objectively assign a score for efficiency and effectiveness. Based on the use of the principles of quality management.
Author :United States. Congress. House. Committee on Government Operations. Conservation and Natural Resources Subcommittee Publisher : ISBN 13 : Total Pages :78 pages Book Rating :4.0/5 (18 download)
Book Synopsis Transferring Environmental Evaluation Functions to the Environmental Quality Council by : United States. Congress. House. Committee on Government Operations. Conservation and Natural Resources Subcommittee
Download or read book Transferring Environmental Evaluation Functions to the Environmental Quality Council written by United States. Congress. House. Committee on Government Operations. Conservation and Natural Resources Subcommittee and published by . This book was released on 1969 with total page 78 pages. Available in PDF, EPUB and Kindle. Book excerpt: Considers H.R. 11952, to transfer executive departments and agencies functions relating to environmental evaluations to CEQ.
Book Synopsis Transferring Environmental Evaluation Functions to the Environmental Quality Council by : United States. Congress. House. Government Operations
Download or read book Transferring Environmental Evaluation Functions to the Environmental Quality Council written by United States. Congress. House. Government Operations and published by . This book was released on 1969 with total page 66 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author :United States Government Accountability Office Publisher :Lulu.com ISBN 13 :0359536395 Total Pages :234 pages Book Rating :4.3/5 (595 download)
Book Synopsis Government Auditing Standards - 2018 Revision by : United States Government Accountability Office
Download or read book Government Auditing Standards - 2018 Revision written by United States Government Accountability Office and published by Lulu.com. This book was released on 2019-03-24 with total page 234 pages. Available in PDF, EPUB and Kindle. Book excerpt: Audits provide essential accountability and transparency over government programs. Given the current challenges facing governments and their programs, the oversight provided through auditing is more critical than ever. Government auditing provides the objective analysis and information needed to make the decisions necessary to help create a better future. The professional standards presented in this 2018 revision of Government Auditing Standards (known as the Yellow Book) provide a framework for performing high-quality audit work with competence, integrity, objectivity, and independence to provide accountability and to help improve government operations and services. These standards, commonly referred to as generally accepted government auditing standards (GAGAS), provide the foundation for government auditors to lead by example in the areas of independence, transparency, accountability, and quality through the audit process. This revision contains major changes from, and supersedes, the 2011 revision.
Book Synopsis Improving Public Services by : Douglas J. Besharov
Download or read book Improving Public Services written by Douglas J. Besharov and published by Oxford University Press. This book was released on 2017 with total page 361 pages. Available in PDF, EPUB and Kindle. Book excerpt: This volume spotlights recent advances in the worldwide use of quantitative performance measures in the public sector, especially approaches that incorporate program evaluation techniques. Chapters include single-country case studies, multi-country comparisons, and thoughtful essays on the challenges of making performance measurement and management work in diverse settings.
Book Synopsis Standards for Internal Control in the Federal Government by : United States Government Accountability Office
Download or read book Standards for Internal Control in the Federal Government written by United States Government Accountability Office and published by Lulu.com. This book was released on 2019-03-24 with total page 88 pages. Available in PDF, EPUB and Kindle. Book excerpt: Policymakers and program managers are continually seeking ways to improve accountability in achieving an entity's mission. A key factor in improving accountability in achieving an entity's mission is to implement an effective internal control system. An effective internal control system helps an entity adapt to shifting environments, evolving demands, changing risks, and new priorities. As programs change and entities strive to improve operational processes and implement new technology, management continually evaluates its internal control system so that it is effective and updated when necessary. Section 3512 (c) and (d) of Title 31 of the United States Code (commonly known as the Federal Managers? Financial Integrity Act (FMFIA)) requires the Comptroller General to issue standards for internal control in the federal government.
Book Synopsis Government Operations Review by : California. Government Operations Review Project
Download or read book Government Operations Review written by California. Government Operations Review Project and published by . This book was released on 1982 with total page 148 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Public Services Delivery by : World Bank
Download or read book Public Services Delivery written by World Bank and published by World Bank Publications. This book was released on 2005 with total page 276 pages. Available in PDF, EPUB and Kindle. Book excerpt: This publication sets out a framework for analysing the performance of governments in developing countries, looking at the government as a whole and at local and municipal levels, and focusing on individual sectors that form the core of essential government services, such as health, education, welfare, waste disposal, and infrastructure. It draws lessons from performance measurement systems in a range of industrial countries to identify good practice around the world in improving public sector governance, combating corruption and making services work for poor people.
Author :United States. Congress. House. Committee on Armed Services Special Committee on Commercial Air Transportation for Service Personnel While on Authorized Leave Publisher : ISBN 13 : Total Pages :8 pages Book Rating :4.:/5 (76 download)
Book Synopsis Transferring Environmental Evaluation Functions to the Environmental Quality Council by : United States. Congress. House. Committee on Armed Services Special Committee on Commercial Air Transportation for Service Personnel While on Authorized Leave
Download or read book Transferring Environmental Evaluation Functions to the Environmental Quality Council written by United States. Congress. House. Committee on Armed Services Special Committee on Commercial Air Transportation for Service Personnel While on Authorized Leave and published by . This book was released on 1968 with total page 8 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Quality Standards for Highly Effective Government by : Richard Mr Mallory
Download or read book Quality Standards for Highly Effective Government written by Richard Mr Mallory and published by Taylor & Francis. This book was released on 2018-04-27 with total page 133 pages. Available in PDF, EPUB and Kindle. Book excerpt: A seminal work for the public sector, Quality Standards for Highly Effective Government (Second Edition) redefines what is expected and what is required for excellence in management. The practices presented here also benefit non-profit organizations, and indeed any organization in which services are not directly rewarded by a purchase transaction. The book introduces three new performance standards that frame the value add of management, for processes, systems, and aligned leadership objectives. Along with defining known best practices, these standards create an imperative for the use of Lean and continuous quality improvement as a foundation for good management, built onto that defined structure. These standards also create a means to recognize and reward those managers who build and regularly use this framework. Measurable quality standards are necessary for government, because there is no free market incentivizing government managers for efficiency, and there is no direct penalty for offices that provide poor service. The oversight of government is left to elected officials, who often only get generalized and high level feedback and then only on failure. Where there is failure, the usual response of leadership is to change leadership or to restructure offices. But these actions never get to the level of the workers on the ground, and cannot change whether they have or are currently using best practice modeling. Richard Mallory both defines and shows the logic behind the process management standard, the system management standard, and the aligned leadership objectives standard, and how these apply to front line managers, program and executive managers, and even to elected leaders. Because these standards are measurable and auditable, they can form the basis of an integrated scorecard for every government agency in the world, and a roadmap on how to obtain maximum value from each of them. The credibility of these standards is underwritten and proven through their adoption by the Government Division of the American Society for Quality, and international best practice standards for governments worldwide.
Book Synopsis Total Quality Maintenance in Local Government Operations and Maintenance (Workshop Agenda No. 4) by :
Download or read book Total Quality Maintenance in Local Government Operations and Maintenance (Workshop Agenda No. 4) written by and published by UN-HABITAT. This book was released on with total page 24 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Collaboration in Public Services by : Bill Jenkins
Download or read book Collaboration in Public Services written by Bill Jenkins and published by Routledge. This book was released on 2017-11-15 with total page 251 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Cover" -- "Half Title" -- "Title" -- "Copyright" -- "Contents" -- "Foreword" -- "Preface" -- "1. Collaborative Government and Evaluation: The Implications of a New Policy Instrument" -- "2. Networks and Partnering Arrangements: New Challenges for Evaluation and Auditing" -- "3. Quangos, Evaluation, and Accountability in Collaborative Government" -- "4. The Politics of Evaluating Government Collaboration with the Third Sector" -- "5. Collaborating for Public Service Quality: The Implications for Evaluation" -- "6. Collaboration by Contract and Pooling Resources: The Implications for Evaluation" -- "7. Results-Based Governance: Collaborating for Outcomes" -- "8. Auditing and Evaluating Collaborative Government: The Role of Supreme Audit Institutions" -- "9. Evaluation, Accountability, and Collaboration" -- "10. Evaluation and Collaborative Government: Lessons and Challenges" -- "Contributors
Book Synopsis Transparency in Government Operations by : Mr.J. D. Craig
Download or read book Transparency in Government Operations written by Mr.J. D. Craig and published by International Monetary Fund. This book was released on 1998-02-03 with total page 50 pages. Available in PDF, EPUB and Kindle. Book excerpt: Transparency in government operations is widely regarded as an important precondition for macroeconomic fiscal sustainability, good governance, and overall fiscal rectitude. Notably, the Interim Committee, at its April and September 1996 meetings, stressed the need for greater fiscal transparency. Prompted by these concerns, this paper represents a first attempt to address many of the aspects of transparency in government operations. It provides an overview of major issues in fiscal transparency and examines the IMF's role in promoting transparency in government operations.
Book Synopsis Evaluation in the Federal Government: Changes, Trends, and Opportunities by : Christopher G. Wye
Download or read book Evaluation in the Federal Government: Changes, Trends, and Opportunities written by Christopher G. Wye and published by Jossey-Bass. This book was released on 1992 with total page 148 pages. Available in PDF, EPUB and Kindle. Book excerpt: A significant report on a critical topic, this classic volume of the New Directions for Evaluation series is now in print and available again. This issue, which includes government documents pertaining to evaluation as well as contributions from federal evaluators and administrators, outlines the duties, responsibilities, and methodological approaches of the various government offices with evaluative functions, and details some of the strategies used by these agencies to cope with the twin pressures of reduced funding and greater calls to demonstrate the effectiveness of government programs—pressures first felt in the 1980s and which continue to the present day. The contributors discuss federal evaluation agencies in three broad categories: executive branch social agencies, such as the Department of Health and Human Services and the Department of Housing and Urban Development, where the cutbacks were the most severe; the three so-called central executive branch agencies—the Office of Management and Budget, the Office of Personnel Management, and the General Services Administration—where cutbacks were less severe but still significant, and where attitudes towards evaluation varied over time; and the evaluative agencies of the legislative branch—the General Accounting Office, the Congressional Budget Office, the Congressional Research Service, and the Office of Technology Assessment—where evaluation remained fairly robust and well-funded. This is the 55th volume of the quarterly report series New Directions for Evaluation.
Book Synopsis Government Operations by : U S Government Accountability Office (G
Download or read book Government Operations written by U S Government Accountability Office (G and published by BiblioGov. This book was released on 2013-06 with total page 64 pages. Available in PDF, EPUB and Kindle. Book excerpt: GAO reviewed the General Services Administration's (GSA) fiscal year (FY) 1984 progress in evaluating the adequacy of its internal controls and accounting systems under the Federal Managers' Financial Integrity Act. GAO found that: (1) GSA has corrected 9 of the 62 deficiencies it identified in its internal control system, but because some of the deficiencies are complex, it will be years before GSA can reasonably expect to correct them; (2) only 7 of 196 GSA managers' evaluations identified any of the reported control deficiencies; and (3) almost all of the evaluations indicated low or no vulnerability to internal control problems. GAO found that, in general, managers were not properly prepared to do the evaluation work necessary to identify control weaknesses because: (1) the complex evaluation process was implemented late in the FY, leaving little time for training, doing the evaluations, and reviewing evaluation quality; and (2) the criteria to evaluate internal controls were found by many managers to be too general to assess automated systems and identify internal control weaknesses. GAO believed that the GSA managers' perception that the evaluations accomplish little contributed to unreliable evaluations. Finally, GAO found that, although GSA identified instances of material accounting system nonconformance with the Comptroller General's requirements, the evaluations were of insufficient depth and scope to provide GSA with an adequate basis for determining the extent to which the systems did not conform to the requirements because: (1) the evaluations included little testing of systems in operation; and (2) regional systems were not examined.
Author :United States. Congress. House. Committee on Government Operations. Legislation and National Security Subcommittee Publisher : ISBN 13 : Total Pages :136 pages Book Rating :4.:/5 (327 download)
Book Synopsis Government Performance and Results Act of 1993 by : United States. Congress. House. Committee on Government Operations. Legislation and National Security Subcommittee
Download or read book Government Performance and Results Act of 1993 written by United States. Congress. House. Committee on Government Operations. Legislation and National Security Subcommittee and published by . This book was released on 1994 with total page 136 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author :United States. Congress. House. Committee on Government Operations. Government Activities Subcommittee Publisher : ISBN 13 : Total Pages :1406 pages Book Rating :4.:/5 (319 download)
Book Synopsis Survey of Government Operations by : United States. Congress. House. Committee on Government Operations. Government Activities Subcommittee
Download or read book Survey of Government Operations written by United States. Congress. House. Committee on Government Operations. Government Activities Subcommittee and published by . This book was released on 1968 with total page 1406 pages. Available in PDF, EPUB and Kindle. Book excerpt:
