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Enhancing Satisfaction In Travel
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Book Synopsis Enhancing Joy in Travel by : Virginia Murphy-Berman
Download or read book Enhancing Joy in Travel written by Virginia Murphy-Berman and published by Business Expert Press. This book was released on 2021-06-15 with total page 181 pages. Available in PDF, EPUB and Kindle. Book excerpt: Why do so many people love to travel, but sometimes come away unhappy and disappointed in their trips? What can people in the travel industry do to prevent such discontent and promote optimal travel experiences? As a clinical psychologist and an avid traveler, I wanted to write a book that offers fresh perspectives on these questions. Readers will learn a new way of thinking about the nature of travel and about solutions to common travel problems. Strategies informed by psychological theory and research that travel providers can use to enhance their clients’ positive travel encounters are given. Questions explored include: How do travelers’ personalities impact travel satisfaction? Why can seeking perfection in travel and trying to keep up with the often-unrealistic depictions of travel on social media undermine travel joy? What can be done to overcome travel fatigue and boredom? How can travelers prepare for trips in ways that spark excitement and receptivity for what is to come? And what can enhance the enjoyment trips give travelers long after their trips are over? This book is a must read for those in the hospitality and travel industry (both students and professionals) and general readers who want to better understand the complexities of the psychology of travel. It will serve as an invaluable guide to all who would like to learn what it means to travel well.
Book Synopsis Destination Benchmarking by : M. Kozak
Download or read book Destination Benchmarking written by M. Kozak and published by CABI. This book was released on 2004 with total page 274 pages. Available in PDF, EPUB and Kindle. Book excerpt: Develops a specific benchmarking methodology relevant to international tourism destinations. This book evaluates different approaches to benchmarking, and their application within tourism destinations. The book considers organization benchmarking - performance evaluation of a particular organization and its departments - and destination benchmarking, which involves all elements such as transport services, airport services, accommodation, leisure and sport, hospitality and local attitudes.
Book Synopsis The Psychology of Quality of Life by : M. Joseph Sirgy
Download or read book The Psychology of Quality of Life written by M. Joseph Sirgy and published by Springer Science & Business Media. This book was released on 2013-03-09 with total page 288 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book summarizes much of the research in subjective well-being and integrates this research into a parsimonious theory. The theory posits that much of the research on subjective well-being can be construed in terms of the personal strategies that people use to `optimize' their happiness and life satisfaction. These strategies include bottom-up spillover, top-down spillover, horizontal spillover, balance, re-evaluation, goal selection, and goal implementation.
Download or read book Tourism written by Vivian Kinnaird and published by *Belhaven Press. This book was released on 1994-06-30 with total page 248 pages. Available in PDF, EPUB and Kindle. Book excerpt: Examines the impact of tourism from the viewpoint of gender studies focusing on women's needs, expectations, roles and opportunities in this rapidly changing and important global industry. Begins with a broad review of the field and highlights key conceptual issues. Contains a selection of case studies ranging from sex tourism in South-East Asia and gender in tourism planning to the impact of tourism on women in traditional societies. Introduces a range of notional models for the study of these themes, together with suggestions for future research agendas.
Download or read book Persuasion written by Daniel J. O′Keefe and published by SAGE Publications. This book was released on 2015-02-18 with total page 591 pages. Available in PDF, EPUB and Kindle. Book excerpt: Persuasion: Theory and Research, Third Edition is a comprehensive overview of social-scientific theory and research on persuasion. Written in a clear and accessible style that assumes no special technical background in research methods, the Third Edition has been thoroughly revised to reflect developments in persuasion studies. New discussions of subjects such as reactance and the use of narratives as vehicles for persuasion, revised treatments of the theories of reasoned action and planned behavior, and two new chapters on social judgment theory and stage models provide your students with the most current work on persuasion in a clear, straightforward manner. In this edition, author Daniel J. O′Keefe has given special attention to the importance of adapting (tailoring) messages to audiences to maximize persuasiveness. Each chapter has a set of review questions to guide students through the chapter’s material and quickly master the concepts being introduced.
Book Synopsis Social Media in Travel, Tourism and Hospitality by : Professor Evangelos Christou
Download or read book Social Media in Travel, Tourism and Hospitality written by Professor Evangelos Christou and published by Ashgate Publishing, Ltd.. This book was released on 2012-10-01 with total page 339 pages. Available in PDF, EPUB and Kindle. Book excerpt: Social media is fundamentally changing the way travellers and tourists search, find, read and trust, as well as collaboratively produce information about tourism suppliers and tourism destinations. Presenting cutting-edge theory, research and case studies investigating Web 2.0 applications and tools that transform the role and behaviour of the new generation of travellers, this book also examines the ways in which tourism organisations reengineer and implement their business models and operations, such as new service development, marketing, networking and knowledge management. Written by an international group of researchers widely known for their expertise in the field of the Internet and tourism, chapters include applications and case studies in various travel, tourism and leisure sectors.
Book Synopsis Handbook of Tourism and Quality-of-Life Research by : Muzaffer Uysal
Download or read book Handbook of Tourism and Quality-of-Life Research written by Muzaffer Uysal and published by Springer Science & Business Media. This book was released on 2012-01-07 with total page 740 pages. Available in PDF, EPUB and Kindle. Book excerpt: Quality of life (QOL) research in tourism has gained much momentum over the last two decades. Academics working in this area research issues related to tourists and host communities. Practitioners are becoming increasingly interested in understanding the science that allows them to develop better marketing and managerial programs designed to enhance the quality of life of tourists. Tourism bureaus and government agencies are increasingly interested in issues of sustainable tourism, specifically in understanding and measuring the impact of tourism on the quality of life of the residents of the host communities. This handbook covers all relevant topics and is divided into two parts: research relating to travelers/tourists, and research relating to the residents of host communities. It is the only state-of-the-art reference book in its field and will prove invaluable to academics interested in QOL research, as well as tourism practitioners interested in applying the science of QOL in the tourism industry.
Book Synopsis Current Issues and Development in Hospitality and Tourism Satisfaction by : Muzaffer Uysal
Download or read book Current Issues and Development in Hospitality and Tourism Satisfaction written by Muzaffer Uysal and published by Routledge. This book was released on 2013-05-13 with total page 220 pages. Available in PDF, EPUB and Kindle. Book excerpt: Stay ahead of your customers as their service expectations change! In Current Issues and Development in Hospitality and Tourism Satisfaction, experts from the field explore customer satisfaction strategies, examining both the long-term and short-term results. This vital tool shows you new and effective approaches for understanding customer satisfaction and providing quality service at all levels of the hospitality and tourism industry. Hospitality and tourism faculty and students as well as professionals will find this book useful for improving and providing quality service management. This book illustrates the complex relationship between customer and service provider, offering practical advice and techniques for maximizing consumer contentment. Current Issues and Development in Hospitality and Tourism Satisfaction contains models for meeting—and even surpassing—consumer expectations to increase the value of the customer’s experience. This essential resource includes various methods for managers to anticipate consumer needs and perceptions, reducing dissatisfaction. This book helps you: incorporate existing and alternative measurements of satisfaction measure and improve service quality create and maintain social interaction linkages between staff and customer identify the destination performance of your hotel and other destinations or attractions evaluate consumer satisfaction with lodging services increase cross-cultural service satisfaction and much more! Tables and figures throughout the text help demonstrate the strategies, and bibliographies at the end of each chapter offer further reading. While there are other books that focus on customer satisfaction, Current Issues and Development in Hospitality and Tourism Satisfaction is rare in that it covers satisfaction issues as they apply to both hospitality and tourism.
Book Synopsis Information and Communication Technologies in Tourism 2021 by : Wolfgang Wörndl
Download or read book Information and Communication Technologies in Tourism 2021 written by Wolfgang Wörndl and published by Springer Nature. This book was released on 2021-01-11 with total page 587 pages. Available in PDF, EPUB and Kindle. Book excerpt: This open access book is the proceedings of the International Federation for IT and Travel & Tourism (IFITT)’s 28th Annual International eTourism Conference, which assembles the latest research presented at the ENTER21@yourplace virtual conference January 19–22, 2021. This book advances the current knowledge base of information and communication technologies and tourism in the areas of social media and sharing economy, technology including AI-driven technologies, research related to destination management and innovations, COVID-19 repercussions, and others. Readers will find a wealth of state-of-the-art insights, ideas, and case studies on how information and communication technologies can be applied in travel and tourism as we encounter new opportunities and challenges in an unpredictable world.
Book Synopsis Innovative Technologies for Increasing Service Productivity by : Manohar, Sridhar
Download or read book Innovative Technologies for Increasing Service Productivity written by Manohar, Sridhar and published by IGI Global. This book was released on 2024-03-04 with total page 427 pages. Available in PDF, EPUB and Kindle. Book excerpt: Service organizations are grappling with unprecedented challenges in maintaining and enhancing productivity. As the landscape evolves, traditional approaches to service operations become obsolete, necessitating a deep understanding of the intricate dynamics at play. Innovative Technologies for Increasing Service Productivity delves into this urgent issue, offering a comprehensive exploration of the trends and challenges confronting service industries. The book sheds light on the impact of digital transformation, emerging technologies, and disruptive business models, serving as a guide for navigating the complexities of service productivity in an ever-changing environment. As a groundbreaking solution, this book not only identifies challenges but provides various solutions for service organizations to thrive amidst technological disruption. Its unique selling points lie in the breadth of its coverage, spanning diverse service industries and dissecting the symbiotic relationship between technology and productivity. Offering practical strategies and tools, the book equips service professionals with the means to enhance productivity, quality, and customer experience. By connecting the gap between theoretical insights and practical implementation, it stands as a valuable resource for academics, researchers, and service managers seeking innovative solutions to the evolving landscape of service productivity.
Book Synopsis Advances in Social Media for Travel, Tourism and Hospitality by : Marianna Sigala
Download or read book Advances in Social Media for Travel, Tourism and Hospitality written by Marianna Sigala and published by Routledge. This book was released on 2017-07-20 with total page 341 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book brings together cutting edge research and applications of social media and related technologies, their uses by consumers and businesses in travel, tourism and hospitality. The first section addresses topical issues related to how social media influence the operations and strategies of tourism firms and help them enhance tourism experiences: open innovation, crowdsourcing, service-dominant logic, value co-creation, value co-destruction and augmented reality. The second section of the book looks at new applications of social media for marketing purposes in a variety of tourism-related sectors, addressing crowd-sourced campaigns, customer engagement and influencer marketing. The third section uses case studies and new methodologies to analyze travel review posting and consumption behaviors as well as the impact of social media on traveller perceptions and attitudes, with a focus on collaborative consumption and sharing economy accommodation. Finally, the fourth section focuses on hot topics and issues related to the analysis, interpretation and use of online information and user-generated content for deriving business intelligence and enhancing business decision-making. Written by an international body of well-known researchers, this book uses fresh theoretical lenses, perspectives and methodological approaches to look at the practical implications of social media for tourism suppliers, destinations, tourism policy makers and researchers alike. For these reasons, it will be a valuable resource for students, managers and academics with an interest in information and communication technologies, marketing for tourism and hospitality, and travel and transportation management.
Book Synopsis Tourism as a Pathway to Hope and Happiness by : Tej Vir Singh
Download or read book Tourism as a Pathway to Hope and Happiness written by Tej Vir Singh and published by Channel View Publications. This book was released on 2022-12-05 with total page 228 pages. Available in PDF, EPUB and Kindle. Book excerpt: Tourism is often viewed as a phenomenon that brings out the worst in human nature. Self-interest, overuse of resources, injustice and cultural erosion are but a few examples. This book explores the contrasting view that tourism can be a pathway to hope and happiness. The chapters address areas including wellbeing, positive psychology, hopeful tourism, mindfulness, peace, responsible tourism and spirituality. The volume examines the role of tourism in preserving natural wonders and architectural masterpieces, bringing out the best in tourists and locals and adding economic value if planned, developed and managed sustainably. It will be a useful resource for students and researchers in tourism, psychology and philosophy.
Book Synopsis Quality of Life and Daily Travel by : Margareta Friman
Download or read book Quality of Life and Daily Travel written by Margareta Friman and published by Springer. This book was released on 2018-04-11 with total page 266 pages. Available in PDF, EPUB and Kindle. Book excerpt: This volume analyses the relevance of daily travel in the quality of life of individuals. It provides a broad understanding of the links between life satisfaction, well-being and travel, the importance of commuting, and different evaluations and measures to assess the experience of commuting and quality of life. Chapters in this book relate travel and quality of life to the built environment, accessibility and exclusion, travel mode choice, travel satisfaction and emotions. It brings together distinguished researchers from a variety of academic backgrounds providing conceptualizations and applications, presented as case studies, for daily travel and well-being. Findings presented in this book are highly relevant for transport planners, transport marketers, public transport authorities, and environmental professionals in the pursuit of improving people’s life.
Book Synopsis Promoting Creative Tourism: Current Issues in Tourism Research by : Ahmad Hudaiby Galih Kusumah
Download or read book Promoting Creative Tourism: Current Issues in Tourism Research written by Ahmad Hudaiby Galih Kusumah and published by Routledge. This book was released on 2021-04-23 with total page 799 pages. Available in PDF, EPUB and Kindle. Book excerpt: The papers presented in this work cover themes such as sustainable tourism; ICT and tourism; marine tourism; tourism and education; tourism, economics, and finance; tourism marketing; recreation and sport tourism; halal & sharia tourism; culture and indigenous tourism; destination management; tourism gastronomy; politic, social, and humanities in tourism; heritage tourism; medical & health tourism; film induced tourism; community based tourism; tourism planning and policy; meeting, incentive, convention, and exhibition; supply chain management; hospitality management; restaurant management and operation; safety and crisis management; corporate social responsibility (CSR); tourism geography; disruptive innovation in tourism; infrastructure and transportation in tourism development; urban and rural tourism planning and development; community resilience and social capital in tourism. The 4th ISOT 2020 aimed at (1) bringing together scientists, researchers, practitioners, professionals, and students in a scientific forum and (2) having discussions on theoretical and practical knowledge about current issues in tourism. The keynote speakers contributing to this conference are those with expertise in tourism, either in an academic or industrial context.
Book Synopsis Journal of Multidisciplinary Academic Tourism by : Bekir Bora Dedeoğlu
Download or read book Journal of Multidisciplinary Academic Tourism written by Bekir Bora Dedeoğlu and published by Yusuf Karakuş. This book was released on 2021-12-31 with total page 78 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Tourism and Sustainable Community Development by : Derek Hall
Download or read book Tourism and Sustainable Community Development written by Derek Hall and published by Routledge. This book was released on 2002-09-11 with total page 336 pages. Available in PDF, EPUB and Kindle. Book excerpt: As the tourist industry becomes increasingly important to communities around the world, the need to develop tourism in a sustainable manner has also become a primary concern. This impressive collection of international case studies addresses this crucial issue by asking what local communities can contribute to sustainable tourism, and what sustainability can offer these local communities in return. The role of the community in environmental, cultural and economic sustainability is highlighted in an extraordinary variety of contexts, ranging from inner-city Edinburgh to rural northern Portugal and the beaches of Indonesia. Individually, the investigations in this text present a wealth of original research and source material, while collectively, they illuminate and clarify the term 'community' - the meaning of which, it is argued, is vital to understanding how sustainable tourism development can be implemented in practice.
Book Synopsis Enhancing Halal Sustainability by : Nur Nafhatun Md Shariff
Download or read book Enhancing Halal Sustainability written by Nur Nafhatun Md Shariff and published by Springer Nature. This book was released on 2021-05-10 with total page 423 pages. Available in PDF, EPUB and Kindle. Book excerpt: The global halal industry is likely to grow to between three and four trillion US dollars in the next five years, from the current estimated two trillion, backed by a continued demand from both Muslims and non-Muslims for halal products. Realising the importance of the halal industry to the global community, the Academy of Contemporary Islamic Studies (ACIS), the Universiti Teknologi MARA Malaysia (UiTM) and Sultan Sharif Ali Islamic University (UNISSA) Brunei have organised the 4th International Halal Conference (INHAC) 2019 under the theme “Enhancing Halal Sustainability'. This book contains selected papers presented at INHAC 2019. It addresses halal-related issues that are applicable to various industries and explores a variety of contemporary and emerging issues. It covers aspects of halal food safety, related services such as tourism and hospitality, the halal industry - including aspects of business ethics, policies and practices, quality assurance, compliance and Shariah governance Issues, as well as halal research and educational development. Highlighting findings from both scientific and social research studies, it enhances the discussion on the halal industry (both in Malaysia and internationally), and serves as an invitation to engage in more advanced research on the global halal industry.
