Enhancing Intercultural Communication In Organizations

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Enhancing Intercultural Communication in Organizations

Author : Roos Beerkens
Publisher : Routledge
ISBN 13 : 1000069001
Total Pages : 137 pages
Book Rating : 4.0/5 ( download)

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Book Synopsis Enhancing Intercultural Communication in Organizations by : Roos Beerkens

Download or read book Enhancing Intercultural Communication in Organizations written by Roos Beerkens and published by Routledge. This book was released on 2020-06-01 with total page 137 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book provides a qualitative analysis of the process of consultancy, to prove how intercultural communication can solve issues rising from multiculturalism in organizations and policymaking. Experts in intercultural consultancy examine 12 different cases from real situations, focusing on interviews with clients and the way advice is presented and discussed with them, and on collected data and the process by which it is gathered. The book proves how the mechanisms of intercultural communication can be used to foster respectful relationships between people of different cultural and linguistic backgrounds and contribute to the success of the project or organization in question. This book will be a key resource for scholars and students involved in intercultural communication, management, and consultancy, as well as professionals that are confronted in their work with diversity and would like to know more about intercultural consultancy. Additional questions for discussion and readings are available as e-resources on the Routledge Website.

Understanding Ubuntu for Enhancing Intercultural Communications

Author : Mukuni, Joseph
Publisher : IGI Global
ISBN 13 : 1799879496
Total Pages : 299 pages
Book Rating : 4.7/5 (998 download)

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Book Synopsis Understanding Ubuntu for Enhancing Intercultural Communications by : Mukuni, Joseph

Download or read book Understanding Ubuntu for Enhancing Intercultural Communications written by Mukuni, Joseph and published by IGI Global. This book was released on 2021-05-28 with total page 299 pages. Available in PDF, EPUB and Kindle. Book excerpt: Given the importance of cross-cultural competence, it is important that scholars from different parts of the world describe the conceptual frameworks underlying their cultures to provide people with knowledge helpful for understanding and navigating cultural barriers and promoting harmony and productivity in places of work. The literature is replete with reference points for understanding Eurocentric worldviews. Little has been written about non-Eurocentric worldviews with respect to the subject of socio-cultural harmony and interpersonal relations such as Ubuntu, Africa’s indigenous philosophy and its relevancy. This philosophy teaches the importance of maintaining good human relations and sensitivity to the wellbeing of other people both as individuals and collectively. In the teachings of this African conceptual framework, the wellbeing of others is more important than that of self. Another important distinguishing feature of Ubuntu is that it places great value on communalism as opposed to individualism. The tenets of Ubuntu include human-centeredness, teamwork, collaboration, cooperation, respect for diversity of opinion, and joint consideration of problems. These tenets can be applied for intercultural competence and communications. Understanding Ubuntu for Enhancing Intercultural Communications sheds some light on Ubuntu, Africa’s unique philosophy, and explores how the knowledge of Ubuntu can help minimize cross-cultural communication barriers. Within this context, the chapters work to make readers aware of the existence of an African worldview, specifically Ubuntu, and its possible contribution to interpersonal communication. This book also shares the lived experiences of being born and raised in sub-Saharan Africa where Ubuntu is a way of life. This book is essential for businesses seeking to expand internationally and managers overseeing diverse workforces as well as business executives, government officials, public relations officers, academicians, researchers, and students including those studying African studies, world religions, international business, international relations, management, communication, and more.

Intercultural Communication for Global Business

Author : Elizabeth A. Tuleja
Publisher : Taylor & Francis
ISBN 13 : 1317361733
Total Pages : 341 pages
Book Rating : 4.3/5 (173 download)

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Book Synopsis Intercultural Communication for Global Business by : Elizabeth A. Tuleja

Download or read book Intercultural Communication for Global Business written by Elizabeth A. Tuleja and published by Taylor & Francis. This book was released on 2016-12-08 with total page 341 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book brings together principles and new theories in intercultural communication in a concise and practical manner, focusing on communication as the foundation for management and global leadership. Grounded in the Cultural Intelligence Model, this compact text examines the concepts associated with understanding culture and communication in the global business environment to help readers: • Understand intercultural communication processes. • Improve self-awareness and communication in intercultural settings. • Expand skills in identifying, analyzing, and solving intercultural communication challenges at work. • Evaluate whether one’s communication has been effective. Richly illustrated with examples, activities, real-world applications, and recent case studies that make the content come alive, Intercultural Communication for Global Business is an ideal companion for any business student or manager dedicated to communicating more effectively in a globalized society.

Language and Intercultural Communication in the Workplace

Author : Hans J. Ladegaard
Publisher : Routledge
ISBN 13 : 1315468158
Total Pages : 367 pages
Book Rating : 4.3/5 (154 download)

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Book Synopsis Language and Intercultural Communication in the Workplace by : Hans J. Ladegaard

Download or read book Language and Intercultural Communication in the Workplace written by Hans J. Ladegaard and published by Routledge. This book was released on 2018-04-19 with total page 367 pages. Available in PDF, EPUB and Kindle. Book excerpt: From language classrooms to outdoor markets, the workplace is fundamental to socialisation. It is not only a site of employment where money is made and institutional roles are enacted through various forms of discourse; it is also a location where people engage in social actions and practices. The workplace is an interesting research site because of advances in communication technology, cheaper and greater options for travel, and global migration and immigration. Work now requires people to travel over great geographical distances, communicate with cultural ‘others’ located in different time zones, relocate to different regions or countries, and conduct business in online settings. The workplace is thus changing and evolving, creating new and emerging communicative contexts. This volume provides a greater understanding of workplace cultures, particularly the ways in which working in highly interconnected and multicultural societies shape language and intercultural communication. The chapters focus on critical approaches to theory and practice, in particular how practice is used to shape theory. They also question the validity and universality of existing models. Some of the predominant models in intercultural communication have been criticised for being Eurocentric or Anglocentric, and this volume proposes alternative frameworks for analysing intercultural communication in the workplace. This book was originally published as a special issue of Language and Intercultural Communication.

Intercultural Communication Competence

Author : Richard L. Wiseman
Publisher : SAGE Publications, Incorporated
ISBN 13 :
Total Pages : 272 pages
Book Rating : 4.3/5 (91 download)

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Book Synopsis Intercultural Communication Competence by : Richard L. Wiseman

Download or read book Intercultural Communication Competence written by Richard L. Wiseman and published by SAGE Publications, Incorporated. This book was released on 1993-02 with total page 272 pages. Available in PDF, EPUB and Kindle. Book excerpt: Bringing together current research, theories and methods from leading scholars in the field, this volume is a state-of-the-art study of intercultural communication competence and effectiveness. In the first part, contributors analyze the conceptual decisions made in intercultural communication competence research by examining decisions regarding conceptualization, operationalization, research design and sampling. The second part presents four different theoretical orientations while illustrating how each person's theoretical bias directs the focus of research. Lastly, both quantitative and qualitative research approaches used in studying intercultural communication competence are examined.

Intercultural Communication in the Global Workplace

Author : Iris I. Varner
Publisher : McGraw-Hill Higher Education
ISBN 13 : 0077476778
Total Pages : 530 pages
Book Rating : 4.0/5 (774 download)

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Book Synopsis Intercultural Communication in the Global Workplace by : Iris I. Varner

Download or read book Intercultural Communication in the Global Workplace written by Iris I. Varner and published by McGraw-Hill Higher Education. This book was released on 2011 with total page 530 pages. Available in PDF, EPUB and Kindle. Book excerpt: Intercultural Communication in the Global Workplace, 5e by Beamer and Varner addresses the issues of culture and communication within the context of international business. The text provides examples of how cultural values and practices impact business communication. The authors explore the relationships among the cultural environments of the firm and the structure of the firm. They examine how companies and individuals communicate, and concentrate on the underlying cultural reasons for behavior.

Intercultural Competence in Organizations

Author : Alex Matveev
Publisher : Springer
ISBN 13 : 3319457012
Total Pages : 203 pages
Book Rating : 4.3/5 (194 download)

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Book Synopsis Intercultural Competence in Organizations by : Alex Matveev

Download or read book Intercultural Competence in Organizations written by Alex Matveev and published by Springer. This book was released on 2016-11-18 with total page 203 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book addresses one of the most critical issues facing global business leaders and the multicultural workforce – how to work and relate effectively in the intercultural contexts. The author presents business professionals, practitioners and academics with the Collaborative Intercultural Competence Model. Based on solid theoretical assumptions and real intercultural experiences, this model is to help professionals work more effectively across and within cultures. This book expands the traditional presentation of existing knowledge by providing a unified discussion of intercultural communication and its conceptual foundations. The book offers readers with a contemporary insight into the intercultural competence phenomenon and highlights the basis for its experience-based inquiry, assessment and development. A distinctive feature of Intercultural Competence in Organizations is its comprehensive coverage of the intercultural competence framework from both communication and organizational behavior perspectives. This book does not cover traditional areas of international business, international management, global management strategy and policy and cross-cultural comparative management, but focuses on theoretical foundations of intercultural competence and intercultural competence research and practice. The author describes the complex nature of intercultural competence in a straightforward format which helps professionals, practitioners and students to envision a variety of intercultural situations in which they may behave competently. Thus, the conceptual acumen of this title is to understand the premises of intercultural competence, embrace its theoretical assumptions, see its practical applicability, and advance individual intercultural competence. Featuring examples and skill development exercises, this book will be appealing to professionals, practitioners, students, academics and policy makers in the field of international business, management and communication. “Dr. Matveev challenges his readers to develop their intercultural competence so as to make themselves more effective, more humane and more socially skilled in a world that increasingly involves extensive contact across various groups of people.” --from the Foreword by Richard W. Brislin, University of Hawaii “Dr. Matveev creates an awareness of intercultural competence by exposing the reader to the theoretical concepts and practical tools. Business people and academics will use this book to recognize and leverage the benefits of cultural diversity.” --Berthold Mukuahima, Director of Human Capital, Ohlthaver & List Group, Namibia “Dr. Matveev reveals how intercultural competence of professional multicultural teams helps in achieving corporate competitive advantage and longevity in a challenging globalized world. This book is very useful for managers, scholars and students who want to elevate the efficacy of intercultural relationship in their professional and personal lives.” --Srečko Čebron, Management Board Member, Sava Reinsurance Company, Slovenia /div

Improving Intercultural Interactions

Author : Kenneth Cushner
Publisher : SAGE Publications
ISBN 13 : 1452249660
Total Pages : 241 pages
Book Rating : 4.4/5 (522 download)

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Book Synopsis Improving Intercultural Interactions by : Kenneth Cushner

Download or read book Improving Intercultural Interactions written by Kenneth Cushner and published by SAGE Publications. This book was released on 1997-04-21 with total page 241 pages. Available in PDF, EPUB and Kindle. Book excerpt: Taking an educational model for counselling, this volume presents training modules relevant for a variety of circumstances from the world of business to that of education. Included throughout are practical exercises and self-assessment questions which promote cultural awareness. The volume is a companion to Improving Intercultural Interactions - the third volume in the Multicultural Aspects of Counseling series. It builds upon Volume Three to address a new cluster of topics specific to various types of intercultural experience. These include: ethics; ethnocultural identification; conflict and mediation across cultures; empathy; and cross-cultural communication.

Contemporary Leadership and Intercultural Competence

Author : Michael A. Moodian
Publisher : SAGE
ISBN 13 : 1452276803
Total Pages : 313 pages
Book Rating : 4.4/5 (522 download)

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Book Synopsis Contemporary Leadership and Intercultural Competence by : Michael A. Moodian

Download or read book Contemporary Leadership and Intercultural Competence written by Michael A. Moodian and published by SAGE. This book was released on 2008-10-29 with total page 313 pages. Available in PDF, EPUB and Kindle. Book excerpt: In the 21st century, effective leadership can be defined partially as having an ability to adapt and persevere in various cross-cultural environments. Concurrently, in an increasingly globalized environment, leadership requires a keen capacity for understanding and utilizing cultural diversity to build successful organizations. Contemporary Leadership and Intercultural Competence is a breakthrough text that features contributing chapters from some of the world′s leading scholars in the field of cross-cultural leadership. The book comprises 20 chapters that examine the evolving role of cultural diversity in the workplace, the application of cultural comprehension to organizations, and the measurement of various aspects of intercultural competence. Key Features A unique blend of theory and practical applications Several breakthrough, first-of-their-kind chapters on topics such as leadership assessments that measure parameters of intercultural competence, the legal implications of cross-cultural leadership and trade, and the development and implementation of a multicultural vision A plethora of modern examples that provide an accurate description of the contemporary landscape within organizations Invigorating discussion questions at the conclusion of every chapter that engage students Intended Audience Contemporary Leadership and Intercultural Competence is an excellent text for graduate-level courses in Organizational Development, Organizational Behavior, Leadership Theory, Cross-Cultural Management, International Business, Human Resource Management, Educational Leadership, and Public Administration. The book will be of great interest to students, senior managers, cross-cultural management consultants, government leaders, and human resource practitioners.

An Introduction to Intercultural Communication

Author : Fred E. Jandt
Publisher : SAGE Publications
ISBN 13 : 1544383886
Total Pages : 627 pages
Book Rating : 4.5/5 (443 download)

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Book Synopsis An Introduction to Intercultural Communication by : Fred E. Jandt

Download or read book An Introduction to Intercultural Communication written by Fred E. Jandt and published by SAGE Publications. This book was released on 2020-07-24 with total page 627 pages. Available in PDF, EPUB and Kindle. Book excerpt: An Introduction to Intercultural Communication equips students with the knowledge and skills to be competent and confident intercultural communicators. Best-selling author Fred E. Jandt guides readers through key concepts and helps them connect intercultural competence to their own life experiences in order to enhance understanding. Employing his signature accessible writing style, Jandt presents balanced, up-to-date content in a way that readers find interesting and thought-provoking. The Tenth Edition gives increased attention to contemporary social issues in today’s global community such as gender identifications, social class identity, and immigration and refugees. Included with this title: The password-protected Instructor Resource Site (formally known as SAGE Edge) offers access to all text-specific resources, including a test bank and editable, chapter-specific PowerPoint® slides.

Working Across Cultures

Author : John Hooker
Publisher : Stanford University Press
ISBN 13 : 9780804748070
Total Pages : 428 pages
Book Rating : 4.7/5 (48 download)

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Book Synopsis Working Across Cultures by : John Hooker

Download or read book Working Across Cultures written by John Hooker and published by Stanford University Press. This book was released on 2003 with total page 428 pages. Available in PDF, EPUB and Kindle. Book excerpt: A guide to adapting and thriving within unfamiliar cultural settings challenges the notion that professional life interacts with culture only at the etiquette level, distinguishing between rule-based and relationship-based cultures while considering the roles of such factors as competition, security, and lifestyle. (Social Science)

Intercultural Communication and Public Policy

Author : Iheanacho, Ngozi
Publisher : M & J Grand Orbit Communications
ISBN 13 : 978541647X
Total Pages : 385 pages
Book Rating : 4.7/5 (854 download)

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Book Synopsis Intercultural Communication and Public Policy by : Iheanacho, Ngozi

Download or read book Intercultural Communication and Public Policy written by Iheanacho, Ngozi and published by M & J Grand Orbit Communications. This book was released on 2016-07-25 with total page 385 pages. Available in PDF, EPUB and Kindle. Book excerpt: As there are different races and people in the world, so there are different cultures - meaning that cultural diversity is inevitable. Through human contact and association cultures meet. In such meetings every individual and culture projects itself as worthy, and should be held in high esteem. In today's world it is not encouraging to be ethnocentric - always taking action or in actions that crystallize and project a feeling of one's own culture or racial superiority. Such attitude obstructs meaningful interaction, human relations, tolerance and co-operation. Conversely, the skill and ability to tolerate and communicate effectively with people from diverse cultures is a social activity which begins from thought to behaviour, in both spoken and non-spoken versions. The book contains 19 essays, structured into five parts.

Intercultural Management in Practice

Author : Meena Chavan
Publisher : Emerald Group Publishing
ISBN 13 : 1839828269
Total Pages : 288 pages
Book Rating : 4.8/5 (398 download)

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Book Synopsis Intercultural Management in Practice by : Meena Chavan

Download or read book Intercultural Management in Practice written by Meena Chavan and published by Emerald Group Publishing. This book was released on 2021-08-16 with total page 288 pages. Available in PDF, EPUB and Kindle. Book excerpt: Modern-day business leaders need to manage diverse global organisations and teams that work in international contexts. This text will assist organisations of all types to manage diversity and promote inclusion in their national and international operations and markets.

Manual for Developing Intercultural Competencies (Open Access)

Author : Darla K. Deardorff
Publisher : Routledge
ISBN 13 : 0429534817
Total Pages : 81 pages
Book Rating : 4.4/5 (295 download)

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Book Synopsis Manual for Developing Intercultural Competencies (Open Access) by : Darla K. Deardorff

Download or read book Manual for Developing Intercultural Competencies (Open Access) written by Darla K. Deardorff and published by Routledge. This book was released on 2019-08-16 with total page 81 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book presents a structured yet flexible methodology for developing intercultural competence in a variety of contexts, both formal and informal. Piloted around the world by UNESCO, this methodology has proven to be effective in a range of different contexts and focused on a variety of different issues. It, therefore can be considered an important resource for anyone concerned with effectively managing the growing cultural diversity within our societies to ensure inclusive and sustainable development. Intercultural competence refers to the skills, attitudes, and behaviours needed to improve interactions across difference, whether within a society (differences due to age, gender, religion, socio-economic status, political affiliation, ethnicity, and so on) or across borders. The book serves as a tool to develop those competences, presenting an innovative adaptation of what could be considered an ancient tradition of storytelling found in many cultures. Through engaging in the methodology, participants develop key elements of intercultural competence, including greater self-awareness, openness, respect, reflexivity, empathy, increased awareness of others, and in the end, greater cultural humility. This book will be of great interest to intercultural trainers, policy makers, development practitioners, educators, community organizers, civil society leaders, university lecturers and students – all who are interested in developing intercultural competence as a means to understand and appreciate difference, develop relationships with those across difference, engage in intercultural dialogue, and bridge societal divides.

52 Activities for Improving Cross-Cultural Communication

Author : Donna M. Stringer
Publisher : Hachette UK
ISBN 13 : 1473643406
Total Pages : 288 pages
Book Rating : 4.4/5 (736 download)

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Book Synopsis 52 Activities for Improving Cross-Cultural Communication by : Donna M. Stringer

Download or read book 52 Activities for Improving Cross-Cultural Communication written by Donna M. Stringer and published by Hachette UK. This book was released on 2009-06-16 with total page 288 pages. Available in PDF, EPUB and Kindle. Book excerpt: Communication styles and patterns differ vastly among people from different cultures. Every culture has a "communication style norm" and when that style mixes with another, stereotypes and misperceptions arise. 52 Activities for Improving Cross-Cultural Communication explores cross-cultural communication issues with an eye toward increasing understanding and effectiveness. 52 Activities for Improving Cross-Cultural Communication is a practical trainer's manual that includes applications from many sectors, such as business, diversity, cross-cultural fields, and from many trainers in the U.S., Europe, Asia, the Middle East and Latin America. Exercises are organized according to audience, time required to perform and the risk level for participants, a unique feature created by the authors, and are easily adaptable to the user's particular need and situation. Many of the exercises are written with instructions that address requirements for a specific audience (e.g., gender or generation). There is something for everyone: those who like hands-on, practical activities; those who prefer experiential exercises; and those who learn best through reflection.

Handbook of Research on Cyberbullying and Online Harassment in the Workplace

Author : Ramos Salazar, Leslie
Publisher : IGI Global
ISBN 13 : 1799849139
Total Pages : 717 pages
Book Rating : 4.7/5 (998 download)

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Book Synopsis Handbook of Research on Cyberbullying and Online Harassment in the Workplace by : Ramos Salazar, Leslie

Download or read book Handbook of Research on Cyberbullying and Online Harassment in the Workplace written by Ramos Salazar, Leslie and published by IGI Global. This book was released on 2020-10-23 with total page 717 pages. Available in PDF, EPUB and Kindle. Book excerpt: Given users’ heavy reliance of modern communication technologies such as mobile and tablet devices, laptops, computers, and social media networks, workplace cyberbullying and online harassment have become escalating problems around the world. Organizations of all sizes and sectors (public and private) may encounter workplace cyberbullying within and outside the boundaries of physical offices. Workplace cyberbullying affects the entire company, as victims suffer from psychological trauma and mental health issues that can lead to anxiety and depression, which, in turn, can cause absenteeism, job turnover, and retaliation. Thus, businesses must develop effective strategies to prevent and resolve such issues from becoming too large to manage. The Handbook of Research on Cyberbullying and Online Harassment in the Workplace provides in-depth research that explores the theoretical and practical measures of managing bullying behaviors within an organization as well as the intervention strategies that should be employed. The book takes a look at bullying behavior across a variety of industries, including government and educational institutions, and examines social and legislative issues, policies and legal cases, the impact of online harassment and disruption of business processes and organizational culture, and prevention techniques. Featuring coverage on a broad range of topics such as sexual abuse and trolling, this book is ideally designed for business managers and executives, human resource managers, practitioners, policymakers, academicians, researchers, and students.

Say Anything to Anyone, Anywhere

Author : Gayle Cotton
Publisher : John Wiley & Sons
ISBN 13 : 111842042X
Total Pages : 256 pages
Book Rating : 4.1/5 (184 download)

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Book Synopsis Say Anything to Anyone, Anywhere by : Gayle Cotton

Download or read book Say Anything to Anyone, Anywhere written by Gayle Cotton and published by John Wiley & Sons. This book was released on 2013-03-18 with total page 256 pages. Available in PDF, EPUB and Kindle. Book excerpt: The five steps to successful selling, negotiating, and managing multi-culturally Say Anything to Anyone, Anywhere gives readers five simple key guidelines to create rapport and organize strategies for success across different cultures. This book teaches to be proactive, not reactive, in your cross-cultural communications and shows how to use simple rapport tools to create trust with the cultures you work with or travel to. Learn how to organize productive interactions in person, on the phone, and by email. Discover interpersonal communication skills and virtual strategies that build strong relationships. Offers quick, accessible examples and clear guidelines about how to create an understanding between cultures Gives tips and strategies on how to communicate without offending Author Gayle Cotton is a Emmy Award Winner and a distinguished, highly sought after speaker, corporate trainer, and executive coach. This step-by-step guide to cross-cultural business will help you build strong relationships and manage successfully, no matter the cultural differences.