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Empowering Knowledge Workers
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Book Synopsis Empowering Knowledge Workers by : Layna Fischer
Download or read book Empowering Knowledge Workers written by Layna Fischer and published by Future Strategies Inc.. This book was released on 2013-12-01 with total page 220 pages. Available in PDF, EPUB and Kindle. Book excerpt: Empowering Knowledge Workers describes the work of managers, decision makers, executives, doctors, lawyers, campaign managers, emergency responders, strategists, and many others who have to think for a living. These are people who figure out what needs to be done, at the same time that they do it, and a new approach to support this kind of worker presents the logical starting point for understanding how to take advantage of ACM.
Book Synopsis Empowering Employees by : Kenneth L. Murrell
Download or read book Empowering Employees written by Kenneth L. Murrell and published by McGraw-Hill Companies. This book was released on 2000 with total page 204 pages. Available in PDF, EPUB and Kindle. Book excerpt: Responsibility helps employees feel valuable, and this book aims to show managers how to create an atmosphere of responsibility, benefiting both employees and managers. It explains what empowerment means, why performance improves through empowerment and when to increase responsibility to employees.
Book Synopsis Best Practices for Knowledge Workers by : Sandy Kemsley
Download or read book Best Practices for Knowledge Workers written by Sandy Kemsley and published by Future Strategies Inc.. This book was released on 2019-10-23 with total page 257 pages. Available in PDF, EPUB and Kindle. Book excerpt: Best Practices for Knowledge Workers describes ACM in the current era of digitization, Internet of Things (IoT), artificial intelligence (AI), intelligent BPMS and BPM Everywhere. You will learn how support of adaptive, data-driven processes empowers knowledge workers to know in real-time what is happening at the edge points, and to take actions through the combination of rule-driven guidance and their own know-how. It is not a traditionally-automated system but intelligent automation, where technology doesn’t merely replace human decision-making but extends the reach of the knowledge worker; making IoT data actionable. As Sandy Kemsley points out in her foreword: As adaptive case management (ACM) systems mature, we are moving beyond simple systems that allow knowledge workers to define ad hoc processes, to creating more intelligent systems that support and guide them. Knowledge workers still need to dynamically add information, define activities and collaborate with others in order to get their work done, but those are now just the table stakes in a world of big data and intelligent agents. To drive innovation and maintain operational efficiencies, we need to augment case work – typically seen as relying primarily on human intelligence – with machine intelligence. In other words, we need intelligent ACM. Highly predictable work is easy to support using traditional programming techniques, while unpredictable work cannot be accurately scripted in advance, and thus requires the involvement of the knowledge workers themselves. The core element of Adaptive Case Management (ACM) is the support for real-time decision-making by knowledge workers. In award-winning case studies covering industries as a diverse as law enforcement, transportation, insurance, banking, state services, and healthcare, you will find instructive examples for how to transform your own organization. This important book follows these ground-breaking best-sellers on ACM; Thriving on Adaptability, Empowering Knowledge Workers, Taming the Unpredictable, How Knowledge Workers Get Things Done, and Mastering the Unpredictable and provides important papers by thought-leaders in this field, together with practical examples, detailed ACM case studies and product reviews.
Book Synopsis How Knowledge Workers Get Things Done by : Nathaniel Palmer
Download or read book How Knowledge Workers Get Things Done written by Nathaniel Palmer and published by Future Strategies Inc.. This book was released on 2012-01-01 with total page 235 pages. Available in PDF, EPUB and Kindle. Book excerpt: Highly predictable work is easy to support using traditional programming techniques, while unpredictable work cannot be accurately scripted in advance, and thus requires the involvement of the knowledge workers themselves. The core element of Adaptive Case Management (ACM) is the support for real-time decision-making by knowledge workers. How Knowledge Workers Get Things Done describes the work of managers, decision makers, executives, doctors, lawyers, campaign managers, emergency responders, strategist, and many others who have to think for a living. These are people who figure out what needs to be done, at the same time that they do it, and there is a new approach to support this presents the logical starting point for understanding how to take advantage of ACM. Keith Swenson points out, "We are seeing a fundamental shift in our workforce, and in the ways they need to be managed. Not only are companies engaging their customers in new ways, but managers are engaging workers in similarly transformed ways." In award-winning case studies covering industries as a diverse as law enforcement, transportation, insurance, banking, state services, and healthcare, you will find instructive examples for how to transform your own organization. This important book follows the ground-breaking ACM publications, Taming the Unpredictable and Mastering the Unpredictable and provides important papers by thought-leaders in this field, together with practical examples, detailed ACM case studies and product reviews.
Book Synopsis Knowledge Workers in the Information Society by : Pasi Pyöriä
Download or read book Knowledge Workers in the Information Society written by Pasi Pyöriä and published by University of Tampere. This book was released on 2005 with total page 352 pages. Available in PDF, EPUB and Kindle. Book excerpt: Offers a critical perspective on knowledge work, arguing that the rise of knowledge work is not only an economic or managerial issue, it reflects a major social and cultural transformation comparable to the Industrial Revolution. Sheds light on the everyday realities of knowledge work, with empirical evidence from Finland.
Download or read book Empowered written by Josh Bernoff and published by Harvard Business Press. This book was released on 2010-09-14 with total page 272 pages. Available in PDF, EPUB and Kindle. Book excerpt: It's the new normal. Now all of your employees are Twittering away and friending clients on Facebook. Not to mention customers--who feel obligated to update your Wikipedia entry with product complaints. In this new world, dealing with empowered employees and customers --Insurgents -- is only going to get more challenging. Employees are using this technology in the workplace and customers are using it in the marketplace, and neither obey the rules you set up. This chaos is your future as a manager. You could try to shut it down and shut it off. Or you can harness it and reap the business benefits. According to Josh Bernoff and Ted Schadler of Forrester Research (the organization that brought you Groundswell), your defense against insurgents is to enable them. At its heart, this is a book about how to scale the management of insurgency, both the innovation of insurgent employees and the energy of insurgent customers. The key is a process Forrester calls E Triple S, for the four elements of managing insurgents effectively: empowering, selecting, scaling, and socializing. While it's based in current trends, the core concept of Managing Insurgents -- that the next management and innovation challenge is harnessing individuals empowered by mobile, social, and connected technology -- is a new idea. In the wake of Groundswell, dozens of social-technology-for-business books cropped up. And there are plenty of books on improving your customer service. But there's no serious business book about management, marketing, and innovation in the throes of this trend. When Insurgency hits, it will be perceived not just as a sequel to Groundswell but as the start of a new management philosophy.
Book Synopsis Knowledge Workers in the Information Society by : Catherine McKercher
Download or read book Knowledge Workers in the Information Society written by Catherine McKercher and published by Lexington Books. This book was released on 2008 with total page 354 pages. Available in PDF, EPUB and Kindle. Book excerpt: Knowledge Workers in the Information Society addresses the changing nature of work, workers, and their organizations in the media, information, and knowledge industries. These knowledge workers include journalists, broadcasters, librarians, filmmakers and animators, government workers, and employees in the telecommunications and high tech sectors. Technological change has become relentless. Corporate concentration has created new pressures to rationalize work and eliminate stages in the labor process. Globalization and advances in telecommunications have made real the prospect that knowledge work will follow manufacturing labor to parts of the world with low wages, poor working conditions, and little unionization. McKercher and Mosco bring together scholars from numerous disciplines to examine knowledge workers from a genuinely global perspective.
Download or read book EMPOWERED written by Marty Cagan and published by John Wiley & Sons. This book was released on 2020-12-03 with total page 435 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Great teams are comprised of ordinary people that are empowered and inspired. They are empowered to solve hard problems in ways their customers love yet work for their business. They are inspired with ideas and techniques for quickly evaluating those ideas to discover solutions that work: they are valuable, usable, feasible and viable. This book is about the idea and reality of "achieving extraordinary results from ordinary people". Empowered is the companion to Inspired. It addresses the other half of the problem of building tech products?how to get the absolute best work from your product teams. However, the book's message applies much more broadly than just to product teams. Inspired was aimed at product managers. Empowered is aimed at all levels of technology-powered organizations: founders and CEO's, leaders of product, technology and design, and the countless product managers, product designers and engineers that comprise the teams. This book will not just inspire companies to empower their employees but will teach them how. This book will help readers achieve the benefits of truly empowered teams"--
Book Synopsis Empowering Workers and Clients for Organizational Change by : Marcia B. Cohen
Download or read book Empowering Workers and Clients for Organizational Change written by Marcia B. Cohen and published by Oxford University Press. This book was released on 2013-08 with total page 249 pages. Available in PDF, EPUB and Kindle. Book excerpt: Empowering Workers and Clients for Organizational Change teaches students to effectively engage in organizational change at the service delivery level ... The contributors discuss strategies for assessing the structural characteristics of agencies, organizational culture, and empowerment, and provide information on the use of force field analysis as an assessment framework that can help bring about change within human service agencies"--Back cover
Book Synopsis The Psychology of Employee Empowerment by : Rozana Ahmad Huq
Download or read book The Psychology of Employee Empowerment written by Rozana Ahmad Huq and published by Routledge. This book was released on 2016-03-03 with total page 273 pages. Available in PDF, EPUB and Kindle. Book excerpt: The complexities of employee empowerment have been largely underestimated and it is clear that organisations struggle with putting the concept into practice. Rozana Ahmad Huq recognises that effective utilisation of human resources is a strategic issue for organisations. Hierarchical organisations struggle to survive. The growing trend for downsizing and merging of organisations means that they can no longer maintain the 'command and control' approach and employees are given more responsibility and expected to take decisions. However, simply burdening employees with extra responsibility without empowering them does not deliver results. Drawing on her own research in organisations, Dr Huq investigates the concept of empowerment in a new way that combines themes from the disciplines of management and social work, the latter being a domain where empowerment is an important construct. This helps to bridge the gaps in knowledge in the management domain and draws attention to the positive and negative psychological implications for employees of the practice of empowerment that are often ignored by leaders and managers. Ultimately, the author offers a 'practice model' to help people in management and non-management understand the new roles and behaviours that they need to adopt if empowerment is to become a reality. This book is a resource for any business or other organisation genuinely interested in employee empowerment and for those with a responsibility for teaching about it.
Book Synopsis Empowering the 21st Century Worker by : Denise N. Fyffe
Download or read book Empowering the 21st Century Worker written by Denise N. Fyffe and published by Lulu.com. This book was released on 2015-08-08 with total page 106 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book, Empowering the 21st Century Worker, will expose the research, analysis, implications and findings of on the job training for one learning organisation. It takes a close look at the processes and infrastructure in place for employee training and whether positive organisational change is the result. In an economy that has seen more businesses failing in the last decade, than the previous 100 years, it is always a good investment to conduct initiatives such as on-the-job training; this is an important aspect of fostering positive organisational change. It is also one of the more direct and efficient means of employee empowerment. Any employer, with business and money concerns understands the true path to success and establishing a long-term business, understands that one must give your employees the knowledge, skills and attitudes to get the job done right.
Book Synopsis Managing the Knowledge Culture by : Philip Robert Harris
Download or read book Managing the Knowledge Culture written by Philip Robert Harris and published by Human Resource Development. This book was released on 2005 with total page 304 pages. Available in PDF, EPUB and Kindle. Book excerpt: Managing the Knowledge Culture expertly explores how to overcome one of the biggest challenges 21st century leaders and their followers face functioning effectively in a knowledge culture. The thoroughly up-to-date book will deepen your understanding of the knowledge culture and its management and clearly detail the changing roles. For human resource professionals or managers who wants to be on the leading-edge of knowledge management, this realistic resource is a must.
Book Synopsis Thinking for a Living by : Thomas H. Davenport
Download or read book Thinking for a Living written by Thomas H. Davenport and published by Harvard Business Press. This book was released on 2005-09-13 with total page 240 pages. Available in PDF, EPUB and Kindle. Book excerpt: Knowledge workers create the innovations and strategies that keep their firms competitive and the economy healthy. Yet, companies continue to manage this new breed of employee with techniques designed for the Industrial Age. As this critical sector of the workforce continues to increase in size and importance, that's a mistake that could cost companies their future. Thomas Davenport argues that knowledge workers are vastly different from other types of workers in their motivations, attitudes, and need for autonomy--and, so, they require different management techniques to improve their performance and productivity. Based on extensive research involving over 100 companies and more than 600 knowledge workers, Thinking for a Living provides rich insights into how knowledge workers think, how they accomplish tasks, and what motivates them to excel. Davenport identifies four major categories of knowledge workers and presents a unique framework for matching specific types of workers with the management strategies that yield the greatest performance. Written by the field's premier thought leader, Thinking for a Living reveals how to maximize the brain power that fuels organizational success. Thomas Davenport holds the President's Chair in Information Technology and Management at Babson College. He is director of research for Babson Executive Education; an Accenture Fellow; and author, co-author, or editor of nine books, including Working Knowledge: How Organizations Manage What They Know (HBS Press, 1997).
Book Synopsis Empowering Employees by : Kenneth L. Murrell
Download or read book Empowering Employees written by Kenneth L. Murrell and published by McGraw Hill Professional. This book was released on 2000 with total page 204 pages. Available in PDF, EPUB and Kindle. Book excerpt: Responsibility helps employees feel valuable, and this book aims to show managers how to create an atmosphere of responsibility, benefiting both employees and managers. It explains what empowerment means, why performance improves through empowerment and when to increase responsibility to employees.
Book Synopsis Social Knowledge Management for Rural Empowerment by : Somprakash Bandyopadhyay
Download or read book Social Knowledge Management for Rural Empowerment written by Somprakash Bandyopadhyay and published by Taylor & Francis. This book was released on 2020-08-31 with total page 366 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book develops and examines the concepts and strategies for rural empowerment through the formation of a community-driven social knowledge management (SKM) framework aided by social technology. The framework is aimed at mobilizing knowledge resources to bridge the rural–urban knowledge divide while securing rural empowerment using digital connections and social collaborations built on strategies of self-sustenance and self-development. With key empirical findings supplemented by relevant theoretical structures, case studies, illustrative figures and a lucid style, the book combines social technologies and social development to derive a social knowledge management platform. It shows how the proposed SKM framework can enhance knowledge capabilities of rural actors by facilitating connection among rural–urban entities through formation of purposive virtual communities, which allow social agents to create, modify and share content collaboratively. The volume brings forward diverse issues such as conceptual foundations; bridging the rural–urban knowledge and information divide; issues of information and knowledge asymmetry; a knowledge-theoretic perspective of rural empowerment; knowledge capability, freedom of choice and wellbeing, to provide a comprehensive outlook on building a knowledge society through digital empowerment. This book will be useful to scholars and researchers of development studies, rural sociology, management studies, IT/IS, knowledge management and ICT for development, public policy, sociology, political economy and development economics. It will benefit professionals and policymakers, government and nongovernment bodies and international agencies involved with policy decisions related to application of technologies for rural development, social workers and those in the development sector.
Book Synopsis Landmarks of Tomorrow by : Peter F. Drucker
Download or read book Landmarks of Tomorrow written by Peter F. Drucker and published by Transaction Publishers. This book was released on 2011-12-31 with total page 270 pages. Available in PDF, EPUB and Kindle. Book excerpt: Landmarks of Tomorrow forecasts changes in three major areas of human life and experience. The first part of the book treats the philosophical shift from a Cartesian universe of mechanical cause to a new universe of pattern, purpose, and process. Drucker discusses the power to organize men of knowledge and high skill for joint effort and performance as a key component of this change. The second part of the book sketches four realities that challenge the people of the free world: an educated society, economic development, the decline of government, and the collapse of Eastern culture. The final section of the book is concerned with the spiritual reality of human existence. These are seen as basic elements in late twentieth-century society. In his new introduction, Peter Drucker revisits the main findings of Landmarks of Tomorrow and assesses their validity in relation to today’s concerns. It is a book that will be of interest to sociologists, economists, and political theorists.
Book Synopsis Knowledge Workers in the Information Society by : Catherine McKercher
Download or read book Knowledge Workers in the Information Society written by Catherine McKercher and published by Lexington Books. This book was released on 2007 with total page 358 pages. Available in PDF, EPUB and Kindle. Book excerpt: Knowledge Workers in the Information Society addresses the changing nature of work, workers, and their organizations in the media, information, and knowledge industries. These knowledge workers include journalists, broadcasters, librarians, filmmakers and animators, government workers, and employees in the telecommunications and high tech sectors. Technological change has become relentless. Corporate concentration has created new pressures to rationalize work and eliminate stages in the labor process. Globalization and advances in telecommunications have made real the prospect that knowledge work will follow manufacturing labor to parts of the world with low wages, poor working conditions, and little unionization. McKercher and Mosco bring together scholars from numerous disciplines to examine knowledge workers from a genuinely global perspective.
