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Author : Gerardus Blokdyk
Publisher :
ISBN 13 : 9780655125273
Total Pages : 0 pages
Book Rating : 4.1/5 (252 download)
Download or read book Employee experience management Third Edition written by Gerardus Blokdyk and published by . This book was released on with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Gerardus Blokdyk
Publisher : 5starcooks
ISBN 13 : 9780655175278
Total Pages : 128 pages
Book Rating : 4.1/5 (752 download)
Download or read book Employee Experience Management Third Edition written by Gerardus Blokdyk and published by 5starcooks. This book was released on 2018-04-05 with total page 128 pages. Available in PDF, EPUB and Kindle. Book excerpt: How do we ensure that implementations of Employee experience management products are done in a way that ensures safety? Is there a critical path to deliver Employee experience management results? Is a fully trained team formed, supported, and committed to work on the Employee experience management improvements? How do we measure improved Employee experience management service perception, and satisfaction? Which individuals, teams or departments will be involved in Employee experience management? Defining, designing, creating, and implementing a process to solve a challenge or meet an objective is the most valuable role... In EVERY group, company, organization and department. Unless you are talking a one-time, single-use project, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?' This Self-Assessment empowers people to do just that - whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc... - they are the people who rule the future. They are the person who asks the right questions to make Employee experience management investments work better. This Employee experience management All-Inclusive Self-Assessment enables You to be that person. All the tools you need to an in-depth Employee experience management Self-Assessment. Featuring 718 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which Employee experience management improvements can be made. In using the questions you will be better able to: - diagnose Employee experience management projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices - implement evidence-based best practice strategies aligned with overall goals - integrate recent advances in Employee experience management and process design strategies into practice according to best practice guidelines Using a Self-Assessment tool known as the Employee experience management Scorecard, you will develop a clear picture of which Employee experience management areas need attention. Your purchase includes access details to the Employee experience management self-assessment dashboard download which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next. Your exclusive instant access details can be found in your book.
Author : Gerardus Blokdyk
Publisher : Createspace Independent Publishing Platform
ISBN 13 : 9781987423518
Total Pages : 136 pages
Book Rating : 4.4/5 (235 download)
Download or read book Employee Experience written by Gerardus Blokdyk and published by Createspace Independent Publishing Platform. This book was released on 2018-04 with total page 136 pages. Available in PDF, EPUB and Kindle. Book excerpt: How do we accomplish our long range Employee Experience goals? How does the Employee Experience manager ensure against scope creep? What would happen if Employee Experience weren't done? What other areas of the organization might benefit from the Employee Experience team's improvements, knowledge, and learning? Whats the best design framework for Employee Experience organization now that, in a post industrial-age if the top-down, command and control model is no longer relevant? This best-selling Employee Experience self-assessment will make you the assured Employee Experience domain leader by revealing just what you need to know to be fluent and ready for any Employee Experience challenge. How do I reduce the effort in the Employee Experience work to be done to get problems solved? How can I ensure that plans of action include every Employee Experience task and that every Employee Experience outcome is in place? How will I save time investigating strategic and tactical options and ensuring Employee Experience costs are low? How can I deliver tailored Employee Experience advice instantly with structured going-forward plans? There's no better guide through these mind-expanding questions than acclaimed best-selling author Gerard Blokdyk. Blokdyk ensures all Employee Experience essentials are covered, from every angle: the Employee Experience self-assessment shows succinctly and clearly that what needs to be clarified to organize the required activities and processes so that Employee Experience outcomes are achieved. Contains extensive criteria grounded in past and current successful projects and activities by experienced Employee Experience practitioners. Their mastery, combined with the easy elegance of the self-assessment, provides its superior value to you in knowing how to ensure the outcome of any efforts in Employee Experience are maximized with professional results. Your purchase includes access details to the Employee Experience self-assessment dashboard download which gives you your dynamically prioritized projects-ready tool and shows you exactly what to do next. Your exclusive instant access details can be found in your book.
Author : Gerardus Blokdyk
Publisher : 5starcooks
ISBN 13 : 9781867342526
Total Pages : 308 pages
Book Rating : 4.3/5 (425 download)
Download or read book Employee Experience Management A Complete Guide - 2020 Edition written by Gerardus Blokdyk and published by 5starcooks. This book was released on 2020-05-08 with total page 308 pages. Available in PDF, EPUB and Kindle. Book excerpt: Is senior leadership actively delivering the employee experience? Have you created an employee experience that your organization can deliver? What are the skills of the future? What exactly is organizational culture? Are some able to access the engagement and collaboration tools and procedures some need to effectively communicate and interact across your organization? This instant Employee Experience Management self-assessment will make you the credible Employee Experience Management domain veteran by revealing just what you need to know to be fluent and ready for any Employee Experience Management challenge. How do I reduce the effort in the Employee Experience Management work to be done to get problems solved? How can I ensure that plans of action include every Employee Experience Management task and that every Employee Experience Management outcome is in place? How will I save time investigating strategic and tactical options and ensuring Employee Experience Management costs are low? How can I deliver tailored Employee Experience Management advice instantly with structured going-forward plans? There's no better guide through these mind-expanding questions than acclaimed best-selling author Gerard Blokdyk. Blokdyk ensures all Employee Experience Management essentials are covered, from every angle: the Employee Experience Management self-assessment shows succinctly and clearly that what needs to be clarified to organize the required activities and processes so that Employee Experience Management outcomes are achieved. Contains extensive criteria grounded in past and current successful projects and activities by experienced Employee Experience Management practitioners. Their mastery, combined with the easy elegance of the self-assessment, provides its superior value to you in knowing how to ensure the outcome of any efforts in Employee Experience Management are maximized with professional results. Your purchase includes access details to the Employee Experience Management self-assessment dashboard download which gives you your dynamically prioritized projects-ready tool and shows you exactly what to do next. Your exclusive instant access details can be found in your book. You will receive the following contents with New and Updated specific criteria: - The latest quick edition of the book in PDF - The latest complete edition of the book in PDF, which criteria correspond to the criteria in... - The Self-Assessment Excel Dashboard - Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation - In-depth and specific Employee Experience Management Checklists - Project management checklists and templates to assist with implementation INCLUDES LIFETIME SELF ASSESSMENT UPDATES Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.
Author : Emma Bridger
Publisher : Kogan Page Publishers
ISBN 13 : 0749483520
Total Pages : 265 pages
Book Rating : 4.7/5 (494 download)
Download or read book Employee Engagement written by Emma Bridger and published by Kogan Page Publishers. This book was released on 2018-08-03 with total page 265 pages. Available in PDF, EPUB and Kindle. Book excerpt: An engaged workforce is critical to the high performance and success of any organization. Employee Engagement offers a complete, practical resource for understanding and creating an effective engagement strategy that is aligned to wider business objectives. Supported by a variety of practical tools, features and templates, as well as numerous real-life examples and case studies from organizations such as AXA PPP Healthcare, Capital One, Charles Stanley, EDF Energy and Marks & Spencer, this handbook provides comprehensive coverage of all stages of the engagement process, from planning initiatives to building and measuring their success. This updated second edition of Employee Engagement considers the increasing use of technology in engagement, the role and importance of purpose and trust and the relationship between employee experience and engagement. New online supporting resources include diagnostic tools, templates and additional best-practice case studies. HR Fundamentals is a series of succinct, practical guides for students and those in the early stages of their HR careers. They are endorsed by the Chartered Institute of Personnel and Development (CIPD), the UK professional body for HR and people development, which has over 145,000 members worldwide.
Author :
Publisher : Excel Books India
ISBN 13 : 9350622572
Total Pages : 865 pages
Book Rating : 4.3/5 (56 download)
Download or read book Human Resource Management (Third Edition) written by and published by Excel Books India. This book was released on with total page 865 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Herman Aguinis
Publisher :
ISBN 13 : 9781292024073
Total Pages : 314 pages
Book Rating : 4.0/5 (24 download)
Download or read book Performance Management written by Herman Aguinis and published by . This book was released on 2013-07-25 with total page 314 pages. Available in PDF, EPUB and Kindle. Book excerpt: For courses in Performance Appraisal, Compensation Management, and Training and Development. Discover where the real success in business can be found. What makes some businesses more successful than others? The answer: people. Organizations with motivated, talented employees that offer outstanding customer service are more likely to pull ahead of the competition. Performance Management is the first text to emphasize this key competitive advantage, showing students that success in today's globalized business world can be found, not in technology and products, but in an organization's people. The third edition includes updated and current information, and features over forty new cases.
Author : SATYA RAJU, R.
Publisher : PHI Learning Pvt. Ltd.
ISBN 13 : 9388028058
Total Pages : 546 pages
Book Rating : 4.3/5 (88 download)
Download or read book MANAGEMENT, THIRD EDITION written by SATYA RAJU, R. and published by PHI Learning Pvt. Ltd.. This book was released on 2018-07-25 with total page 546 pages. Available in PDF, EPUB and Kindle. Book excerpt: This comprehensive text providing clear insight into the principles and practices of management with real-life examples and cases, now in its third edition, updates and revise chapters in lights of recent advances in the area. It discusses whole gamut of management beginning from its introduction, evolution, communication to the latest powerful and necessary tools such as QMS and Six Sigma, which are used to drive quality improvement in a company. KEY FEATURES • Case studies at the end of each chapter with related thought-provoking discussion questions. • Clearly labelled, self-explanatory diagrams and tables to support concept. • Review Questions, Chapter Summary, Glossary and List of Abbreviations. WHAT IS NEW TO THIS EDITION • Introduces strategies and issues of Corporate Respect and Corporate Social Responsibilities. • Incorporates a new chapter on ‘Six Sigma’ and revised chapters on Management and Society, TQM and QMS. • Includes several new case studies to give hands-on experience and professional orientation to the students. TARGET AUDIENCE • BBA/MBA • B.Com/M.Com
Author : Robert Christie Mill
Publisher :
ISBN 13 : 9780130273642
Total Pages : 0 pages
Book Rating : 4.2/5 (736 download)
Download or read book Restaurant Management written by Robert Christie Mill and published by . This book was released on 2001 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: For undergraduate courses in Introduction to Food and Beverage Operations, Culinary Management, and Food and Beverage Management. Exceptionally comprehensive yet accessible, this text identifies the crucial elements involved in the operation of a restaurant, and their interrelationships that are necessary to achieve success. It shows, clearly and in detail, how to balance customer satisfaction and employee productivity in order to manage operations (food and beverage items and the physical facility) at a profit.
Author : Emma Bridger
Publisher : Kogan Page Publishers
ISBN 13 : 1398605158
Total Pages : 305 pages
Book Rating : 4.3/5 (986 download)
Download or read book Employee Engagement written by Emma Bridger and published by Kogan Page Publishers. This book was released on 2022-05-03 with total page 305 pages. Available in PDF, EPUB and Kindle. Book excerpt: How can I create engagement strategies that will empower employees to succeed? This book offers a practical resource for developing an effective engagement strategy aligned to business objectives. An engaged workforce is essential to the performance and success of any organization. Featuring practical tools and templates, Employee Engagement provides comprehensive coverage of all stages of the engagement process, from planning initiatives to building and measuring their success. This updated third edition presents engagement strategies that account for recent workplace developments, from remote working to creating psychological safety. It also includes updates on the evolving technology trends that impact engagement and guidance on how to create strategies that are inclusive of all employees. With examples and case studies from organizations such as AXA PPP Healthcare, EDF Energy and Marks & Spencer, Employee Engagement is essential reading for HR students and professionals. Online supporting resources include diagnostic tools, templates and additional best-practice case studies. HR Fundamentals is a series of succinct, practical guides featuring exercises, examples and case studies. They are ideal for students and those in the early stages of their HR careers.
Author : John Shields
Publisher : Cambridge University Press
ISBN 13 : 1108701043
Total Pages : 557 pages
Book Rating : 4.1/5 (87 download)
Download or read book Managing Employee Performance and Reward written by John Shields and published by Cambridge University Press. This book was released on 2020-01-02 with total page 557 pages. Available in PDF, EPUB and Kindle. Book excerpt: Focuses on performance and reward using systems thinking and a dual model of strategic alignment and psychological engagement.
Author : Marcus Buckingham
Publisher : Simon and Schuster
ISBN 13 : 1595620419
Total Pages : 368 pages
Book Rating : 4.5/5 (956 download)
Download or read book First, Break All the Rules written by Marcus Buckingham and published by Simon and Schuster. This book was released on 2014-02-02 with total page 368 pages. Available in PDF, EPUB and Kindle. Book excerpt: Gallup presents the remarkable findings of its revolutionary study of more than 80,000 managers in First, Break All the Rules, revealing what the world’s greatest managers do differently. With vital performance and career lessons and ideas for how to apply them, it is a must-read for managers at every level. The greatest managers in the world seem to have little in common. They differ in sex, age, and race. They employ vastly different styles and focus on different goals. Yet despite their differences, great managers share one common trait: They do not hesitate to break virtually every rule held sacred by conventional wisdom. They do not believe that, with enough training, a person can achieve anything he sets his mind to. They do not try to help people overcome their weaknesses. They consistently disregard the golden rule. And, yes, they even play favorites. This amazing book explains why. Gallup presents the remarkable findings of its massive in-depth study of great managers across a wide variety of situations. Some were in leadership positions. Others were front-line supervisors. Some were in Fortune 500 companies; others were key players in small entrepreneurial companies. Whatever their situations, the managers who ultimately became the focus of Gallup’s research were invariably those who excelled at turning each employee’s talent into performance. In today’s tight labor markets, companies compete to find and keep the best employees, using pay, benefits, promotions, and training. But these well-intentioned efforts often miss the mark. The front-line manager is the key to attracting and retaining talented employees. No matter how generous its pay or how renowned its training, the company that lacks great front-line managers will suffer. The authors explain how the best managers select an employee for talent rather than for skills or experience; how they set expectations for him or her — they define the right outcomes rather than the right steps; how they motivate people — they build on each person’s unique strengths rather than trying to fix his weaknesses; and, finally, how great managers develop people — they find the right fit for each person, not the next rung on the ladder. And perhaps most important, this research — which initially generated thousands of different survey questions on the subject of employee opinion — finally produced the twelve simple questions that work to distinguish the strongest departments of a company from all the rest. This book is the first to present this essential measuring stick and to prove the link between employee opinions and productivity, profit, customer satisfaction, and the rate of turnover. There are vital performance and career lessons here for managers at every level, and, best of all, the book shows you how to apply them to your own situation.
Author : Gallup
Publisher : Simon and Schuster
ISBN 13 : 1595620478
Total Pages : 256 pages
Book Rating : 4.5/5 (956 download)
Download or read book 12: The Elements of Great Managing written by Gallup and published by Simon and Schuster. This book was released on 2014-12-02 with total page 256 pages. Available in PDF, EPUB and Kindle. Book excerpt: Based on the largest worldwide study of employee engagement and more than a decade of research, Gallup explains the 12 elements essential to motivating employees and features the inspiring stories of 12 managers who succeeded in these dimensions. More than a decade ago, Gallup combed through its database of more than 1 million employee and manager interviews to identify the elements most important in sustaining workplace excellence. These elements were revealed in the international bestseller First, Break All the Rules. 12: The Elements of Great Managing is that book’s long-awaited sequel. It follows great managers as they harness employee engagement to turn around a failing call center, save a struggling hotel, improve patient care in a hospital, maintain production through power outages, and successfully face a host of other challenges in settings around the world. Gallup’s study now includes 10 million employee and manager interviews spanning 114 countries and conducted in 41 languages. In 12, Gallup weaves its latest insights with recent discoveries in the fields of neuroscience, game theory, psychology, sociology and economics. Written for managers and employees of companies large and small, 12 explains what every company needs to know about creating and sustaining employee engagement.
Author : Glenn Bowdin
Publisher : Routledge
ISBN 13 : 1136445110
Total Pages : 756 pages
Book Rating : 4.1/5 (364 download)
Download or read book Events Management written by Glenn Bowdin and published by Routledge. This book was released on 2012-05-23 with total page 756 pages. Available in PDF, EPUB and Kindle. Book excerpt: Events Management is the must-have introductory text providing a complete A-Z of the principles and practices of planning, managing and staging events. The book: introduces the concepts of event planning and management presents the study of events management within an academic environment discusses the key components for staging an event, covering the whole process from creation to evaluation examines the events industry within its broader business context, covering impacts and event tourism provides an effective guide for producers of events contains learning objectives and review questions to consolidate learning Each chapter features a real-life case study to illustrate key concepts and place theory in a practical context, as well as preparing students to tackle any challenges they may face in managing events. Examples include the Beijing Olympic Games, Google Zeitgeist Conference, International Confex, Edinburgh International Festival, Ideal Home Show and Glastonbury Festival. Carefully constructed to maximise learning, the text provides the reader with: a systematic guide to organizing successful events, examining areas such as staging, logistics, marketing, human resource management, control and budgeting, risk management, impacts, evaluation and reporting fully revised and updated content including new chapters on sustainable development and events, perspectives on events, and expanded content on marketing, legal issues, risk and health and safety management a companion website: www.elsevierdirect.com/9781856178181 with additional materials and links to websites and other resources for both students and lecturers
Author : David A. Jobes
Publisher : Guilford Publications
ISBN 13 : 1462526918
Total Pages : 290 pages
Book Rating : 4.4/5 (625 download)
Download or read book Managing Suicidal Risk written by David A. Jobes and published by Guilford Publications. This book was released on 2016-06-20 with total page 290 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book has been replaced by Managing Suicidal Risk, Third Edition, ISBN 978-1-4625-5269-6.
Author : Lepak
Publisher :
ISBN 13 : 9780983332435
Total Pages : pages
Book Rating : 4.3/5 (324 download)
Download or read book Human Resource Management written by Lepak and published by . This book was released on 2015-01-03 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Tracy Maylett
Publisher : Greenleaf Book Group
ISBN 13 : 1626346186
Total Pages : 272 pages
Book Rating : 4.6/5 (263 download)
Download or read book ENGAGEMENT MAGIC written by Tracy Maylett and published by Greenleaf Book Group. This book was released on 2019-01-08 with total page 272 pages. Available in PDF, EPUB and Kindle. Book excerpt: In this new edition, based on new research and double the survey data, ENGAGEMENT MAGIC provides you with an expert approach to increasing workplace engagement. Discover how to engage employees (and yourself) more effectively. Most leaders understand that engaged employees are passionate about their jobs and deliver better results, and most of us know what it’s like to either be engaged or disengaged in a workplace where we spend most of our waking hours. Yet, most don’t understand how engagement really works. Maylett introduces you to the five MAGIC keys of employee engagement—Meaning, Autonomy, Growth, Impact, and Connection—and discusses how leaders can help employees achieve higher levels of engagement, while engaging ourselves in the journey as well. Learn tactics for increasing engagement at all levels of your organization. Based on the most extensive employee engagement survey database of its kind, ENGAGEMENT MAGIC incorporates organizational research with updated case studies, stories, and examples to present you with practical solutions for creating an extraordinary employee experience. In addition, Maylett provides a self-assessment, thought-provoking questions, and specific applications for individuals, managers, and organizations. Benefit from a psychological approach to fundamental business concepts. Based on data from over 32 million employee survey responses across 70 countries, ENGAGEMENT MAGIC combines principles of psychology and human motivation with solid business concepts, providing actionable advice for reducing attrition, encouraging initiative, and driving profitable growth at your organization.
