The EFQM excellence model for Assessing Organizational Performance

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Publisher : Van Haren
ISBN 13 : 9087538502
Total Pages : 119 pages
Book Rating : 4.0/5 (875 download)

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Book Synopsis The EFQM excellence model for Assessing Organizational Performance by : Chris Hakes

Download or read book The EFQM excellence model for Assessing Organizational Performance written by Chris Hakes and published by Van Haren. This book was released on 2007-07-05 with total page 119 pages. Available in PDF, EPUB and Kindle. Book excerpt: The EFQM Excellence Model was introduced at the beginning of 1992 as the framework for assessing organizations for the annual European Excellence Award . It is now the most widely used organizational assessment framework in Europe. Most users have no intention of applying to win awards; they use the framework and analysis techniques within the model as diagnostic tools that will help them to: assess the health of their organization, identify its strengths and areas for improvement and periodically measure progress identify and share good management practices, both internally and externally anticipate and target their desired results in tangible, measurable ways Whether you are a newcomer to the Excellence Model, or an experienced user (whose techniques of performance assessment maybe rigorous but have possibly evolved to become overly complex), this Management Guide provides you with practical techniques to undertake timely and effective assessments. It explains the history, basis and evolution of the EFQM Excellence Model, the nature of EFQM and its networks today, and, most importantly, provides step-by-step guidance, together with a series of analysis pro-formas, to enable readers to facilitate an assessment of an organization against each of the 32 elements ( criterion parts ) of the EFQM Excellence Model.

The EFQM excellence model in action

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Publisher :
ISBN 13 : 9789052364001
Total Pages : 184 pages
Book Rating : 4.3/5 (64 download)

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Book Synopsis The EFQM excellence model in action by :

Download or read book The EFQM excellence model in action written by and published by . This book was released on 2000 with total page 184 pages. Available in PDF, EPUB and Kindle. Book excerpt:

The EFQM Excellence Model

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Publisher :
ISBN 13 : 9789052360829
Total Pages : 39 pages
Book Rating : 4.3/5 (68 download)

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Book Synopsis The EFQM Excellence Model by : European Foundation for Quality Management

Download or read book The EFQM Excellence Model written by European Foundation for Quality Management and published by . This book was released on 1999 with total page 39 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Excellent: A Guide For The Implementation Of The Efqm-Excellence Model

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Publisher :
ISBN 13 : 9789080393479
Total Pages : 447 pages
Book Rating : 4.3/5 (934 download)

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Book Synopsis Excellent: A Guide For The Implementation Of The Efqm-Excellence Model by : Yves Van Nuland

Download or read book Excellent: A Guide For The Implementation Of The Efqm-Excellence Model written by Yves Van Nuland and published by . This book was released on 1999-01-01 with total page 447 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Measuring Business Excellence

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Publisher : Routledge
ISBN 13 : 1134514816
Total Pages : 280 pages
Book Rating : 4.1/5 (345 download)

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Book Synopsis Measuring Business Excellence by : Gopal K. Kanji

Download or read book Measuring Business Excellence written by Gopal K. Kanji and published by Routledge. This book was released on 2012-10-12 with total page 280 pages. Available in PDF, EPUB and Kindle. Book excerpt: Business Excellence and Total Quality Management (TQM) models provide a means of measuring the satisfaction of customers, employees and shareholders simultaneously. A number of such models currently exist, but, the author argues, none of these address all dimensions of TQM. This book introduces the principles of TQM, and establishes their use in measuring Business Excellence in an organisational environment. It comparatively evaluates various TQM and Business Excellence models, and discusses the complexities of measuring success. Presenting important, innovative work by one of the most eminent scholars in the field, this book is essential reading for both academics and professionals working in quality management.

Managing Quality

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Publisher : John Wiley & Sons
ISBN 13 : 111913093X
Total Pages : 352 pages
Book Rating : 4.1/5 (191 download)

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Book Synopsis Managing Quality by : Barrie G. Dale

Download or read book Managing Quality written by Barrie G. Dale and published by John Wiley & Sons. This book was released on 2016-06-21 with total page 352 pages. Available in PDF, EPUB and Kindle. Book excerpt: An essential quality management resource for students and practitioners alike—now in its sixth edition This popular and highly successful text on Quality Management has been fully revised and updated to reflect recent developments in the field. New to the Sixth Edition is timely coverage of agile development, emerging markets, product research, evidence based decision-making, and quality control. Some of the material has been re-ordered and changes to terminology have been made to bring the book completely up to date. Contributions from new co-author David Bamford offer insights from a veteran teacher and practitioner. A popular resource for students, academics, and business practitioners alike Combines the latest information on quality management system series standards with up-to-date tools, techniques and quality systems Includes insights on quality, operations management, and strategic process improvement Highly relevant for professionals, particularly those involved with reacting to rapid developments in the global market The word "quality" has many definitions, dependent on context and situation. It is often over-used but always in-demand, and it can make or break a business. Quality management is becoming an increasingly vital factor in the success of a product or service, and it requires constant attention and a continuous drive to do better. Managing Quality is a comprehensive resource that helps you ensure – and sustain – high quality standards.

European Foundation for Quality Management Excellence Model

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Publisher :
ISBN 13 : 9789052362427
Total Pages : 34 pages
Book Rating : 4.3/5 (624 download)

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Book Synopsis European Foundation for Quality Management Excellence Model by : European foundation for quality management

Download or read book European Foundation for Quality Management Excellence Model written by European foundation for quality management and published by . This book was released on 2003 with total page 34 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Assessing Business Excellence

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Publisher : Routledge
ISBN 13 : 1136427899
Total Pages : 459 pages
Book Rating : 4.1/5 (364 download)

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Book Synopsis Assessing Business Excellence by : Les Porter

Download or read book Assessing Business Excellence written by Les Porter and published by Routledge. This book was released on 2012-05-04 with total page 459 pages. Available in PDF, EPUB and Kindle. Book excerpt: Assessing Business Excellence presents a strategic framework for business excellence and total quality management and shows how you can be actively involved in continuous improvement by systematically reviewing your business activities and results against holistic business excellence frameworks. For all practitioners who seek to use total quality management to improve their organization's effectiveness, efficiency and responsiveness, this title is the essential route map to business excellence. From two leading expert authors comes a book where the most recognized quality award criteria are used to explore the concepts of business excellence and self-assessment. This book: * Introduces the major business excellence and total quality frameworks including The Malcolm Baldrige National Quality Award and the European Quality Award and ISO9000:2000 * Compares the frameworks and identifies their strengths and limitations * Introduces the self-assessment process * Explores the main approaches to self-assessment * Illustrates the practical benefits of self-assessment through case examples

Strategic Performance Management

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Publisher : Springer Nature
ISBN 13 : 3030987256
Total Pages : 210 pages
Book Rating : 4.0/5 (39 download)

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Book Synopsis Strategic Performance Management by : Marc Helmold

Download or read book Strategic Performance Management written by Marc Helmold and published by Springer Nature. This book was released on 2022-04-29 with total page 210 pages. Available in PDF, EPUB and Kindle. Book excerpt: Fierce competition in many industries, megatrends, the COVID-19 pandemic, the ongoing globalisation and the permanent liberalisation of markets have changed the face of economies and businesses drastically. Companies must establish suitable and long-term strategies and performance criteria in order to survive in this dynamic and hostile environment. This book provides a holistic and practical approach to strategic performance management. It combines all functions of the value chain and contains best practices in performance. The author demonstrates how new paradigms enable companies to concentrate on value-adding activities and processes to achieve a long-term sustainable and competitive advantage. The book contains a variety of best practices, industry examples and case studies. Focusing on best-in-class examples, the book offers the ideal guide for any enterprise to achieve a competitive advantage across all business functions focusing on value-adding activities.

EFQM Excellence Model

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Publisher :
ISBN 13 : 9789052363196
Total Pages : 38 pages
Book Rating : 4.3/5 (631 download)

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Book Synopsis EFQM Excellence Model by : European foundation for quality management

Download or read book EFQM Excellence Model written by European foundation for quality management and published by . This book was released on 2003 with total page 38 pages. Available in PDF, EPUB and Kindle. Book excerpt:

The EFQM Excellence Model for Public Organisations

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Publisher :
ISBN 13 : 9789522286468
Total Pages : 137 pages
Book Rating : 4.2/5 (864 download)

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Book Synopsis The EFQM Excellence Model for Public Organisations by : Kari Tuominen

Download or read book The EFQM Excellence Model for Public Organisations written by Kari Tuominen and published by . This book was released on 2012 with total page 137 pages. Available in PDF, EPUB and Kindle. Book excerpt:

The EFQM Excellence Model for Business Enterprises

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Publisher :
ISBN 13 : 9789522286482
Total Pages : 137 pages
Book Rating : 4.2/5 (864 download)

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Book Synopsis The EFQM Excellence Model for Business Enterprises by : Kari Tuominen

Download or read book The EFQM Excellence Model for Business Enterprises written by Kari Tuominen and published by . This book was released on 2012 with total page 137 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Application of EFQM Excellence Model to the Sabancı University IC.

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Publisher :
ISBN 13 :
Total Pages : 0 pages
Book Rating : 4.:/5 (137 download)

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Book Synopsis Application of EFQM Excellence Model to the Sabancı University IC. by : Asuman Akyüz

Download or read book Application of EFQM Excellence Model to the Sabancı University IC. written by Asuman Akyüz and published by . This book was released on 2009 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: The European Foundation for Quality Management [EFQM] is an organization, which aims to encourage institutions to achieve their work successfully through total quality management. The EFQM Excellence Model is a tool designed to help organizations to see their own strengths and weaknesses, and to bring impetus to improvement activities. Sabanci University, a private University in Istanbul, as the first applicant university in Turkey, submitted its application for membership to EFQM in 1998 and was accepted. In accordance with membership rules, all processes of the Sabanci University Information Center have been implemented in line with EFQM Excellence Model.This paper explains the works planned and done by the Sabanci University Information Center with the criteria of this model in order to see state of the art and decide on the targets for today and the future.

Corporate Data Quality

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Publisher : epubli
ISBN 13 : 3737575932
Total Pages : 168 pages
Book Rating : 4.7/5 (375 download)

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Book Synopsis Corporate Data Quality by : Boris Otto

Download or read book Corporate Data Quality written by Boris Otto and published by epubli. This book was released on 2015-12-08 with total page 168 pages. Available in PDF, EPUB and Kindle. Book excerpt: Data is the foundation of the digital economy. Industry 4.0 and digital services are producing so far unknown quantities of data and make new business models possible. Under these circumstances, data quality has become the critical factor for success. This book presents a holistic approach for data quality management and presents ten case studies about this issue. It is intended for practitioners dealing with data quality management and data governance as well as for scientists. The book was written at the Competence Center Corporate Data Quality (CC CDQ) in close cooperation between researchers from the University of St. Gallen and Fraunhofer IML as well as many representatives from more than 20 major corporations. Chapter 1 introduces the role of data in the digitization of business and society and describes the most important business drivers for data quality. It presents the Framework for Corporate Data Quality Management and introduces essential terms and concepts. Chapter 2 presents practical, successful examples of the management of the quality of master data based on ten cases studies that were conducted by the CC CDQ. The case studies cover every aspect of the Framework for Corporate Data Quality Management. Chapter 3 describes selected tools for master data quality management. The three tools have been distinguished through their broad applicability (method for DQM strategy development and DQM maturity assessment) and their high level of innovation (Corporate Data League). Chapter 4 summarizes the essential factors for the successful management of the master data quality and provides a checklist of immediate measures that should be addressed immediately after the start of a data quality management project. This guarantees a quick start into the topic and provides initial recommendations for actions to be taken by project and line managers. Please also check out the book's homepage at cdq-book.org/

How to Use the Model

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Publisher :
ISBN 13 :
Total Pages : 0 pages
Book Rating : 4.:/5 (139 download)

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Book Synopsis How to Use the Model by :

Download or read book How to Use the Model written by and published by . This book was released on 2002 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Action-Based Quality Management

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Publisher : Springer
ISBN 13 : 3319064533
Total Pages : 197 pages
Book Rating : 4.3/5 (19 download)

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Book Synopsis Action-Based Quality Management by : Marta Peris-Ortiz

Download or read book Action-Based Quality Management written by Marta Peris-Ortiz and published by Springer. This book was released on 2014-06-13 with total page 197 pages. Available in PDF, EPUB and Kindle. Book excerpt: Featuring case studies from the industrial and tourism sectors, this book provides an interdisciplinary perspective on the effect of total quality management on business and innovation strategies. The principles of Total Quality Management (TQM) have been widely researched and analyzed as an essential tool for businesses to compete in a globalized economy. This book presents the latest research on the applications of TQM across different functions such as customer service, human resources management and cost control. It demonstrates how the utilization of TQM tools, such as the SERVQUAL model, Eco-Management and Audit Scheme (EMAS), High Involvement Practices (HIWP) and the EFQM excellence model, impacts a firm’s performance, enhances productivity and innovation and reduces cost, thereby allowing them to compete more effectively in the global market. Building on the extensive literature on the relationship between TQM and business performance, the authors argue that quality acts as a powerful competitive tool that companies should embrace in their corporate strategy. By promoting activities that result in greater efficiency, improved control and management of the organization (internal quality), firms can achieve significant improvement in customer satisfaction, employee satisfaction, social impact and business results (external quality) and exceed expectations in these areas.

Model in Practice 2

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Publisher :
ISBN 13 : 9781899358519
Total Pages : 128 pages
Book Rating : 4.3/5 (585 download)

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Book Synopsis Model in Practice 2 by : British Quality Foundation

Download or read book Model in Practice 2 written by British Quality Foundation and published by . This book was released on 2002-08-01 with total page 128 pages. Available in PDF, EPUB and Kindle. Book excerpt: