Effects of Hourly Rounding on Patient Satisfaction

Download Effects of Hourly Rounding on Patient Satisfaction PDF Online Free

Author :
Publisher :
ISBN 13 :
Total Pages : 34 pages
Book Rating : 4.:/5 (918 download)

DOWNLOAD NOW!


Book Synopsis Effects of Hourly Rounding on Patient Satisfaction by : Elena D. Memoracion

Download or read book Effects of Hourly Rounding on Patient Satisfaction written by Elena D. Memoracion and published by . This book was released on 2014 with total page 34 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Impact of Hourly Rounding

Download Impact of Hourly Rounding PDF Online Free

Author :
Publisher :
ISBN 13 :
Total Pages : 0 pages
Book Rating : 4.:/5 (135 download)

DOWNLOAD NOW!


Book Synopsis Impact of Hourly Rounding by : Kelli DiPietro

Download or read book Impact of Hourly Rounding written by Kelli DiPietro and published by . This book was released on 2014 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Hospitals face increasingly high pressure to maintain quality care as evidenced by patient satisfaction as well as patient safety scores. The rigorous gravity of satisfaction and safety are factors that affect the return of satisfied patients and payment by the Centers for Medicare and Medicaid (CMS) (Hagland, 2011). Because nurses are seen as key providers and are the ones that are typically perceived as providers of timely pain management, ones who develop healthy, trusting relationships and communicators of much of the information that is provided in a hospital setting, many satisfaction scores are based on the quality of nurse care delivered. Due to the importance of nursing and their overall impact on patient's as well as hospital's bottom line, it imperative that the nurse excel at meeting and exceeding patient expectations. When nursing staff is overwhelmed and understaffed, the patient suffers. The suffering can cause longer stays and increased financial burden on the patient as well as the hospital. One way to improve outcomes is to design and implement an hourly or intentional rounding program to ensure that the patient's needs are being met and that patients feel well taken care of. There are different situations in a variety of facilities that can benefit from hourly rounding. The need to develop an program that is tailored to the necessities of a specific floor or unit is crucial in the success of the program. Based on research, hourly rounding can make a positive impact on patient and nurse satisfaction.

Impact of Hourly Rounding on Patient Falls

Download Impact of Hourly Rounding on Patient Falls PDF Online Free

Author :
Publisher :
ISBN 13 :
Total Pages : 0 pages
Book Rating : 4.:/5 (135 download)

DOWNLOAD NOW!


Book Synopsis Impact of Hourly Rounding on Patient Falls by : Patricia Doyle

Download or read book Impact of Hourly Rounding on Patient Falls written by Patricia Doyle and published by . This book was released on 2014 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: According to the Agency for Health care Research and Quality, approximately 700,000 to 1 million patients fall in hospitals annually (Ferenc, 2014). Patient safety and fall prevention are a top priority for nursing. Hourly or purposeful rounding has been suggested as an intervention to combat patient falls. Research shows that hourly rounding reduces patient falls, decreases call light use and helps to improve patient satisfaction scores. A systematic review of literature was conducted to determine the effectiveness of hourly rounding in preventing patient falls as oppose to no rounding or current clinical practices. Fifteen peer-reviewed research articles on the subject were examined, including 13 quantitative or qualitative studies and two literature review studies. Overall, based on the research, hourly rounding helped to reduce patient falls. Therefore, hourly rounding should be incorporated into nursing work flow as an evidence-based best practice.

The Effect of Nurse Hourly Rounding on Falls and Patient Satisfaction

Download The Effect of Nurse Hourly Rounding on Falls and Patient Satisfaction PDF Online Free

Author :
Publisher :
ISBN 13 :
Total Pages : 29 pages
Book Rating : 4.:/5 (914 download)

DOWNLOAD NOW!


Book Synopsis The Effect of Nurse Hourly Rounding on Falls and Patient Satisfaction by :

Download or read book The Effect of Nurse Hourly Rounding on Falls and Patient Satisfaction written by and published by . This book was released on 2014 with total page 29 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Aim: This study aims to determine the effect of Hourly Rounding by nursing staff on patient satisfaction scores and patient safety... Conclusion: There was a strong correlation seen between Patient Falls and Hourly Rounding." p.2-3.

The Effect of Hourly Rounding on Reducing Call Light Usage Pressure Sores and Falls in Hospitalized Patients

Download The Effect of Hourly Rounding on Reducing Call Light Usage Pressure Sores and Falls in Hospitalized Patients PDF Online Free

Author :
Publisher :
ISBN 13 :
Total Pages : 0 pages
Book Rating : 4.:/5 (135 download)

DOWNLOAD NOW!


Book Synopsis The Effect of Hourly Rounding on Reducing Call Light Usage Pressure Sores and Falls in Hospitalized Patients by : Barbara Sheriff

Download or read book The Effect of Hourly Rounding on Reducing Call Light Usage Pressure Sores and Falls in Hospitalized Patients written by Barbara Sheriff and published by . This book was released on 2014 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Hourly rounding has been trialed and implemented in hospitals across the country. Rounding hourly on patients benefits the patients, the patient's family and hospital staff. For patients hourly rounding gives them a feeling of security because they know their nurse will see them every hour. Patient's families feel reassured that it is safe to leave their loved one at the hospital because the nurse will see them every hour. For nurses hourly rounding affords them an opportunity to spend quality time with their patients which helps develop a sense of trust between the patient and the nurse. Hourly rounding has been shown to decrease call light usage, falls and pressure sores as well as increase patient satisfaction. 'Margo A. Halm, RN, PhD, CNS-BC, director of nursing research and quality at Salem Hospital in Oregon, reviewed 11 hourly rounding studies and reported in a 2009 American Journal of Critical Care article that 83 percent of studies examined showed a reduction in call lights, 77 percent a decrease in fall rates and 88 percent an improvement in patient satisfaction' (Wood, 2014, para. 8). 'Swanson's Nursing Care Theory supports the purposed use of hourly rounding as it centers on practices that promote patient satisfaction and safety by focusing on the connection between caring processes and patient well-being and outcomes' (Tongues, Ray, 2011, pages374). Hourly rounding was introduced previously at this facility but the implementation was poorly received by nurses. In an effort to reintroduce hourly rounding, a team will be formed to champion the process, a presentation to the stakeholders will be done outlining the plan as well as the costs involved, and ongoing education will be provided for nursing as well as tools to aid the nurse in incorporating hourly rounding into their daily routines. Weekly meetings with a specific agenda will be held encouraging staff feedback on how the hourly rounding trial is proceeding. At the end of the trial period an assessment will be given to each nurse seeking their ideas and any new problems that need to be addressed. The team will evaluate data from the meetings, patient's comments and any occurrence reports concerning falls and pressure sores and call light usage information obtained from the facilities call light system. This information will be shared with the stake holders as well as nursing staff. As the nursing shortage increases, hospitals as well as nursing leaders are searching for ways to provide quality care, enhance patient safety and satisfaction and to increase nurse's satisfaction. 'Hourly patient rounding proposes to be one answer to both patient and nurse satisfaction' (Wood, 2014, para.6).

Hourly Rounding and Its Impact on Patient Satisfaction

Download Hourly Rounding and Its Impact on Patient Satisfaction PDF Online Free

Author :
Publisher :
ISBN 13 :
Total Pages : 42 pages
Book Rating : 4.:/5 (927 download)

DOWNLOAD NOW!


Book Synopsis Hourly Rounding and Its Impact on Patient Satisfaction by : Lakeisha Vallier-Scott

Download or read book Hourly Rounding and Its Impact on Patient Satisfaction written by Lakeisha Vallier-Scott and published by . This book was released on 2012 with total page 42 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Assessing the Impact of Hourly Rounding on Patient Satisfaction with Pain Management

Download Assessing the Impact of Hourly Rounding on Patient Satisfaction with Pain Management PDF Online Free

Author :
Publisher :
ISBN 13 :
Total Pages : 0 pages
Book Rating : 4.:/5 (134 download)

DOWNLOAD NOW!


Book Synopsis Assessing the Impact of Hourly Rounding on Patient Satisfaction with Pain Management by : Diane A. Anderson

Download or read book Assessing the Impact of Hourly Rounding on Patient Satisfaction with Pain Management written by Diane A. Anderson and published by . This book was released on 2010 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: " Best practices for pain management have been available through nationally published clinical practice guidelines since the early 1990s, yet great opportunity for improving pain management still exists (Vega-Stromberg, Baird Holmes, Gorski, & Johnson, 2002). Evidence-based practice (EBP) promotes safe, effective, and appropriate patient care. Supported by evidence-based guidelines, EBP includes compilations of the best available evidence on a given topic, readily accessible from organizations such as the National Guideline Clearinghouse. Despite availability, the inconsistent use of pain management guidelines means that 30% to 40% of patients do not receive required care. ..." -- from Introduction.

Effectiveness Hourly Rounding Has on Patient Safety and Satisfaction

Download Effectiveness Hourly Rounding Has on Patient Safety and Satisfaction PDF Online Free

Author :
Publisher :
ISBN 13 :
Total Pages : 0 pages
Book Rating : 4.:/5 (135 download)

DOWNLOAD NOW!


Book Synopsis Effectiveness Hourly Rounding Has on Patient Safety and Satisfaction by : Eric Atkinson

Download or read book Effectiveness Hourly Rounding Has on Patient Safety and Satisfaction written by Eric Atkinson and published by . This book was released on 2015 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: The healthcare landscape in the United States today is undergoing a transformation. Driven largely by the Affordable Care Act (ACA) mandatory healthcare insurance for everyone including those individuals with preexisting conditions, and by the change in how the Centers for Medicaid and Medicare Services (CMS) reimburse hospitals, to a patient ssatisfaction dependant model. For most hospitals the new objective is to not only reduce adverse hospital related events while improving the patient outcome but to now also to include increasing patient satisfaction. Nurses and the care they provide directly impact the patients satisfaction. Nursing rounds particularly hourly nursing rounds have been shown to reduce anxiety and increases satisfaction for patients during their hospitalization. When patients feel safe and satisfied with their care, they are more likely to return/answer surveys with satisfactory marks, and also recommend the facility to friends and loved ones.

Proactive Patient Rounding and Effect on Patient Satisfaction

Download Proactive Patient Rounding and Effect on Patient Satisfaction PDF Online Free

Author :
Publisher :
ISBN 13 :
Total Pages : 67 pages
Book Rating : 4.:/5 (961 download)

DOWNLOAD NOW!


Book Synopsis Proactive Patient Rounding and Effect on Patient Satisfaction by : Regina L. Salyer

Download or read book Proactive Patient Rounding and Effect on Patient Satisfaction written by Regina L. Salyer and published by . This book was released on 2016 with total page 67 pages. Available in PDF, EPUB and Kindle. Book excerpt: Effective implementation of nursing staff proactive rounding, a structured method of consistent proactive inquiry and responsiveness to patient needs, has been linked to improved patient satisfaction. Barriers and challenges to proactive rounding processes must be overcome for successful and effective implementation and sustainment to take place. The purpose of this evidence-based quality improvement practice project was to pilot implementation of structured proactive nursing staff hourly rounding and effectively integrate it into current practice to improve patient satisfaction. The project utilized a quasi-experimental nonequivalent group design on a 39-bed medical surgical/telemetry unit to compare top box Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) patient satisfaction scores before and after implementation of a structured proactive rounding process. A total of 59 nursing staff participants took part in the educational sessions. This included clinical care supervisors, RNs, and patient care assistants. Two-sample t-tests performed on HCAHPS top box composites performed on August 2015-August 2016 data (including project month), revealed that the t-statistics were not significant at the .00625 Bonferroni corrected critical alpha level. The differences in top box scores were not significant. A clinically significant increase was noted in the domain “Response of Hospital Staff” from July to August 2016, increasing from 51.7 to 58.9 percent although less than the score reported from August 2015 (61.5 percent). Clinically significant increases in HCAHPS composite top box scores during the three-week timespan of returned surveys were noted in all but three top box scores: Care Transitions reduced from 35.6 to 16.7 percent, Responsiveness of Hospital Staff scores fluctuated between 50 to 100 percent, and Hospital Environment fluctuated between 50 percent and 75 percent. Leader rounding patient satisfaction data revealed clinically significant percentage changes. One-sample t-tests between proportions were performed for each of the leader rounding questions results. The difference between yes responses and no or na/no response answers for each question both before and after the start of the project were significant at the Bonferroni corrected critical alpha level of .007. Two-sample t-tests between proportions were performed on each leader-rounding question to determine whether there was a significant difference between the yes responses for each question both before and after project implementation. The t-statistic was not significant at the Bonferroni corrected critical alpha level of .007. The difference between yes responses were not significant. Clinical significance could be observed through increased positive responses from before project implementation to after in the areas of pain control, staff rounding every hour, staff assisting timely, and whether patients perceived they were getting rest at night. Reductions in responses were noted in the areas of whether caregivers are explaining what they are doing and why, and an increase was noted in the number who had questions regarding their discharge. Communication, understanding, accountability, and engagement are core essentials that can be utilized in the development of processes that contribute to patient satisfaction, including proactive rounding. Process development, implementation, and evaluation are shared actions involving both nursing staff and leaders. Further research should assess sustainability of proactive rounding and competency of the practice through a long-term study utilizing multiple units or multiple sites.

Purposeful Hourly Rounding and Improved Patient Outcomes

Download Purposeful Hourly Rounding and Improved Patient Outcomes PDF Online Free

Author :
Publisher :
ISBN 13 :
Total Pages : 0 pages
Book Rating : 4.:/5 (135 download)

DOWNLOAD NOW!


Book Synopsis Purposeful Hourly Rounding and Improved Patient Outcomes by : Angela C. Radonski

Download or read book Purposeful Hourly Rounding and Improved Patient Outcomes written by Angela C. Radonski and published by . This book was released on 2014 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Patient safety is at the core of healthcare as a fundamental of caring. Based on research studies, patient safety and outcomes is increased with the use of hourly rounding. This project is a review of literature regarding the impact of hourly rounding on call light use, patient satisfaction, and safety with a primary focus on falls in an acute care setting. It is proposed that use of purposeful hourly rounding will increase both patient safety and decrease use of call lights if implementation includes the use of theory of planned behavior, which would impact both patient and nursing staff behavior. The implementation plan set forth in this project is not one of new design. It is one of modified design which relies heavily on implementation research studies allowing for an understanding of what can be improved so that professional behaviors already in place will be more streamlined. The evaluation plan has reasoning as well as tools to be used in the process of piloting the program allowing for improvement before dissemination to other facilities for a larger scale impact.

Purposeful Hourly Rounding

Download Purposeful Hourly Rounding PDF Online Free

Author :
Publisher :
ISBN 13 :
Total Pages : 0 pages
Book Rating : 4.:/5 (135 download)

DOWNLOAD NOW!


Book Synopsis Purposeful Hourly Rounding by : Richard Smith

Download or read book Purposeful Hourly Rounding written by Richard Smith and published by . This book was released on 2013 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Keywords: communication, rounding protocols, patient satisfaction, pain management, and patient safety

Hourly Rounding on Medical/surgical Unit of Adult and Older Population

Download Hourly Rounding on Medical/surgical Unit of Adult and Older Population PDF Online Free

Author :
Publisher :
ISBN 13 :
Total Pages : 0 pages
Book Rating : 4.:/5 (135 download)

DOWNLOAD NOW!


Book Synopsis Hourly Rounding on Medical/surgical Unit of Adult and Older Population by : Felicia Ogunrinde

Download or read book Hourly Rounding on Medical/surgical Unit of Adult and Older Population written by Felicia Ogunrinde and published by . This book was released on 2014 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Patient satisfaction is a strong component of the care that health care givers deliver to patients. Strong patient satisfaction promotes trust in the health care giver, and gives patients confidence in referring their loved ones, friends, and families to the same facility for care. It was observed that the role that nurses and other direct care givers play in giving the best care to the patient plays a huge role in patient satisfaction as well as willingness to recommend the facility to others. Safety is also an important subject observed to be a concern for every patient admitted into the hospital for care, and nurses are direct care givers who spend the most time with the patient which forms the basis of patient trust and confidence. The need to improve patient satisfaction, and prevent harm was identified in the medical/surgical unit of the hospital with the largest volume of hospital admissions. A pilot study to last for two months was proposed for one arm of the unit on the south side. The purpose of the study was to test the efficacy of hourly rounding, and its effect on patient satisfaction due to the presence of staff in the room to proactively meet with patient needs of Pain, Potty, Position, Possession, and Parting (5P's) every hour. Hourly rounding is designed to reduce the use of call lights, prevent falls, and reduce long hospital stays. This is in contrast to the current system of waiting for the sound of the bed alarm, or a patient to call before entering the room, which has resulted in many falls, delayed responses to call lights, and long hospital stays. Research evidence shows that in many hospitals across the nation where hourly rounding was done intentionally to meet with patient needs there was great improvement in several patient related factors. These factors include higher patient satisfaction scores, reduced harm such as falls, increased prevention of pressure ulcers, and reduced use of call lights.

Improving Patient Care and Safety Through Hourly Rounding

Download Improving Patient Care and Safety Through Hourly Rounding PDF Online Free

Author :
Publisher :
ISBN 13 :
Total Pages : 0 pages
Book Rating : 4.:/5 (135 download)

DOWNLOAD NOW!


Book Synopsis Improving Patient Care and Safety Through Hourly Rounding by : Josily Koithara

Download or read book Improving Patient Care and Safety Through Hourly Rounding written by Josily Koithara and published by . This book was released on 2014 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Patient care, safety and satisfaction are top priority for the health care team when providing in-patient care. Patients must be monitored and cared well to improve their health conditions and to avoid further complications during hospital stay. Risk of hospitalized patients fall is the most concern for nurses. Hospital acquired new incidents like patient fall and pressure ulcers has a negative impact on patient recovery, causes lengthy hospital stay, financial burden for hospitals and increases nursing burnouts. Patients with stroke are at high risk for fall. In earlier studies it is found that 14% of the stroke patients fell at least once during their hospital admission (Tutuarima, Meulen, and Limburg, 2012). Frequent monitoring of the patients by nurses can prevent never events. But nurses attempt to be proactive on avoiding these issues are impaired by factors like high patient ratios, lack of time , frequent call lights and stress from meeting the patients demands. Planned hourly rounding is a proactive approach to patient care. Hourly rounding reduces patient fall, skin break downs, call light use, noise level and also improve patient satisfaction. Studies on hourly rounding to increase the patient safety and patient satisfaction showed a 52% decline in call light use after implementing hourly rounding and unit was quiet and nurses could spend more time for patient care and logs (Ford, 2010). Intentional rounding researches showed significant reduction in fall rate with one hour rounding. With the implementation of hourly rounding on the stroke and cardiac inpatient unit of the Texas Health Resources Hospital, the purpose is to prevent unwanted events and to improve patient satisfaction and safety.

Hourly Rounding

Download Hourly Rounding PDF Online Free

Author :
Publisher :
ISBN 13 :
Total Pages : 0 pages
Book Rating : 4.:/5 (135 download)

DOWNLOAD NOW!


Book Synopsis Hourly Rounding by : Sarah Nakawaki

Download or read book Hourly Rounding written by Sarah Nakawaki and published by . This book was released on 2014 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: The use of hourly rounding in nursing care has been supported by research and evidence-based practice to improve patient outcomes. Research has indicated that by regularly rounding on patients in a purposeful manner, such as addressing pain, toileting, positioning needs and placing important and personal items within reach of the patient decreases the incidences of patient falls and increases patient satisfaction (Meade, Bursell, and Ketelsen, 2006). An hourly rounding protocol already is in place at Hoag Hospital, but patient falls and hospital-acquired pressure ulcers still continue to happen. Hoag Hospital can greatly benefit by re-educating nursing staff and nursing assistants on proper hourly rounding protocol, including rationale for hourly rounding and important factors to address with patients. A chime will also be introduced to ring when hourly rounding is performed, every one hour for day shift and every two hours for night shift, to gently remind staff to round on their patients. The staff can also benefit by reinforcing the importance of hourly rounding through the yearly house side mandatory review session accessed through the hospital's intranet website. This proposal will include an implementation plan that shows the positive benefits implementing hourly rounding re-education given to nurses and nursing assistants has improved patient outcomes, specifically improved patient safety as seen by a decrease in falls, and improved patient satisfaction. In addition, evaluation of the findings as well as disseminating them to all unit department directors and the nursing community will be discussed.

Nurse Hourly Rounding Can Increase Patient Safety

Download Nurse Hourly Rounding Can Increase Patient Safety PDF Online Free

Author :
Publisher :
ISBN 13 :
Total Pages : 0 pages
Book Rating : 4.:/5 (135 download)

DOWNLOAD NOW!


Book Synopsis Nurse Hourly Rounding Can Increase Patient Safety by : Norma Martinez

Download or read book Nurse Hourly Rounding Can Increase Patient Safety written by Norma Martinez and published by . This book was released on 2014 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: The implementation of nurse hourly rounding can have a significant impact on decreasing the incidence of patient's falls and it heightens for their safety. It is not uncommon for hospitals to report incidence of accidental falls in which these types of incidents is costly to hospitals revenue but more importantly their patients suffer the undue strain on their physical and mental health. The main goal for all institutions is to incorporate for measures and or intervention to help decrease this incidence of falls and increase for their safety. Hospital's administrators, broad members and all stakeholders must pull together to find a solution to help increase the safety for all of their patients. Research studies have indicated the main reason patients fall where due trying to meet their needs. Evidence base research studies highly recommended the usage of nurse hourly rounding. This practice has shown a significant decrease in patients falls in which enhances for their safety at all times. The process calls for all healthcare providers to work together as a team to reach the goal for patient safety around the clock. The practice of nurse hourly rounding helps nurses to assess their patients plus it methodically addressees on meeting the patient's individual needs. This system empowers for patients and nurses to build on a trusting relationship in which it increase patients satisfaction for they can rely on their assign nurse to deliver good quality care for they are reassured that they will return hourly to assist them with their needs. In order for this proven intervention to be successful it is vital for hospital's to educate the healthcare team on the practice of nurse hourly rounding and its main objective is increasing the safety of all patients. This implementation can be conducted in a time frame from three to six months and nurse managers along with charge nurse can evaluate their staff on the usage of this measure in order to stay in compliance for its outcome to be effective in delivering safe quality care. Nurse hourly rounding is a proven evidence base practice that can deliver for patient's safety during their hospital stay.

Significance of Hourly Rounding

Download Significance of Hourly Rounding PDF Online Free

Author :
Publisher :
ISBN 13 :
Total Pages : 0 pages
Book Rating : 4.:/5 (135 download)

DOWNLOAD NOW!


Book Synopsis Significance of Hourly Rounding by : Rugiatu Mansaray

Download or read book Significance of Hourly Rounding written by Rugiatu Mansaray and published by . This book was released on 2014 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Patient falls remain a common detrimental incident in an acute care setting. Studies have shown that inpatient falls are the second largest category of reported adverse events, and are estimated to cost more than $20 billion a year. It is predicted that the cost of fall injuries will reach $43.8billion dollars by 2020.Research had shown that implementing hourly rounding in an acute care setting will reduce harm to patients, and increase patient's satisfaction. Hourly rounding is a planned method by which nurses and other health care workers performed checks on patients at a given time to assess, and care their basic needs. The purpose of hourly rounding is to decrease harm to patients such as, falls, pressure ulcers, urinary tract infections, as well as increase patient's satisfaction. The aim is to explore the implementation and use of hourly rounding, and its effectiveness in improving patient care, decreasing hospital cost, and length of stay.

Relationship-Based Care

Download Relationship-Based Care PDF Online Free

Author :
Publisher : Creative Health Care Management
ISBN 13 : 1886624658
Total Pages : 313 pages
Book Rating : 4.8/5 (866 download)

DOWNLOAD NOW!


Book Synopsis Relationship-Based Care by : Mary Koloroutis, RN, MS

Download or read book Relationship-Based Care written by Mary Koloroutis, RN, MS and published by Creative Health Care Management. This book was released on 2004-06-15 with total page 313 pages. Available in PDF, EPUB and Kindle. Book excerpt: The result of Creative Health Care Management's 25 years experience in health care, this book provides health care leaders with basic concepts for transforming their care delivery system into one that is patient and family centered and built on the power of relationships. Relationship-Based Care provides a practical framework for addressing current challenges and is intended to benefit health care organizations in which commitment to care and service to patients is strong and focused. It will also prove useful in organizations searching for solutions to complex struggles with patient, staff and physician dissatisfaction; difficulty recruiting and retaining and developing talented staff members; conflicted work relationships and related quality issues. Now in it's 16th printing, Relationship-Based Care has sold over 65,000 copies world-wide. It is the winner of the American Journal of Nursing Book of the Year Award.