Effective Communication In Clinical Handover

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Effective Communication in Clinical Handover

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Author : Suzanne Eggins
Publisher : Walter de Gruyter GmbH & Co KG
ISBN 13 : 3110387409
Total Pages : 367 pages
Book Rating : 4.1/5 (13 download)

Book Synopsis Effective Communication in Clinical Handover by : Suzanne Eggins

Download or read book Effective Communication in Clinical Handover written by Suzanne Eggins and published by Walter de Gruyter GmbH & Co KG. This book was released on 2016-03-21 with total page 367 pages. Available in PDF, EPUB and Kindle. Book excerpt: Based on detailed multi-disciplinary analyses of more than 800 recorded handover interactions, audits of written handover documentation, interviews and survey responses, the contributing authors identify features of effective and ineffective clinical handovers in diverse hospital contexts. The authors then translate their descriptive findings into practical protocols, communication strategies and checklists that clinicians, managers and policy makers can apply to improve the safety and quality of clinical handovers. All the contributors are affiliated with the International Research Centre for Communication in Healthcare (IRCCH), an international multidisciplinary organisation of over 90 healthcare professionals from more than 17 countries committed to improving improving communication in healthcare systems around the world. 'The authors have created a new and tightly woven systems safety net that will, if implemented, significantly reduce the occurrence of errors resulting from cumulative communication failures.' -H. Esterbrook Longmaid III, MD, FACR, President of Medical Staff, Beth Israel Deaconess-Milton Hospital, Milton, MA USA 'Uncommonly valuable for the rigorous, original communication research it reports and for the careful translation of the research findings into practical strategies that actually improve clinical handovers in the real world of practice.' -Professor Suzanne Kurtz, Washington State University 'This clear, plain English book is an outstanding resource for the training of all involved in healthcare.' -Elizabeth Trickett, (Former) Director of Safety and Quality, ACT Health, Australia

Effective Communication in Clinical Handover

Download Effective Communication in Clinical Handover PDF Online Free

Author : Suzanne Eggins
Publisher : Walter de Gruyter GmbH & Co KG
ISBN 13 : 3110387409
Total Pages : 367 pages
Book Rating : 4.1/5 (13 download)

Book Synopsis Effective Communication in Clinical Handover by : Suzanne Eggins

Download or read book Effective Communication in Clinical Handover written by Suzanne Eggins and published by Walter de Gruyter GmbH & Co KG. This book was released on 2016-03-21 with total page 367 pages. Available in PDF, EPUB and Kindle. Book excerpt: Based on detailed multi-disciplinary analyses of more than 800 recorded handover interactions, audits of written handover documentation, interviews and survey responses, the contributing authors identify features of effective and ineffective clinical handovers in diverse hospital contexts. The authors then translate their descriptive findings into practical protocols, communication strategies and checklists that clinicians, managers and policy makers can apply to improve the safety and quality of clinical handovers. All the contributors are affiliated with the International Research Centre for Communication in Healthcare (IRCCH), an international multidisciplinary organisation of over 90 healthcare professionals from more than 17 countries committed to improving improving communication in healthcare systems around the world. 'The authors have created a new and tightly woven systems safety net that will, if implemented, significantly reduce the occurrence of errors resulting from cumulative communication failures.' -H. Esterbrook Longmaid III, MD, FACR, President of Medical Staff, Beth Israel Deaconess-Milton Hospital, Milton, MA USA 'Uncommonly valuable for the rigorous, original communication research it reports and for the careful translation of the research findings into practical strategies that actually improve clinical handovers in the real world of practice.' -Professor Suzanne Kurtz, Washington State University 'This clear, plain English book is an outstanding resource for the training of all involved in healthcare.' -Elizabeth Trickett, (Former) Director of Safety and Quality, ACT Health, Australia

Communicating in Hospital Emergency Departments

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Author : Diana Slade
Publisher : Springer
ISBN 13 : 3662460211
Total Pages : 158 pages
Book Rating : 4.6/5 (624 download)

Book Synopsis Communicating in Hospital Emergency Departments by : Diana Slade

Download or read book Communicating in Hospital Emergency Departments written by Diana Slade and published by Springer. This book was released on 2015-04-28 with total page 158 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book was conceived in response to the increasing recognition of the central role of communication in effective healthcare delivery, particularly in high-stress contexts. Over a three-year period, the research team investigated communication between patients and clinicians in five representative emergency departments (EDs). The book describes the communicative complexity and intensity of work in the ED and identifies the features of successful patient-clinician interactions. Drawing on authentic examples of communication within the ED, the book provides comprehensive communication strategies for healthcare professionals that can be readily integrated into everyday practice. ‘Professor Diana Slade and her colleagues have written an innovative and practical book on communication and relationships in emergency departments and their effects on the patient experience. Rarely does one find a book that so seamlessly translates research findings into practical action strategies. The book is an invaluable resource for the training of physicians, nurses, hospital administrators and others in healthcare.’ - Elizabeth A. Rider, MSW, MD, FAAP, Department of Pediatrics, Harvard Medical School ‘My participation in the UTS Emergency Communication project provided extraordinary insights into the complexities and subtleties of communication encounters during a patient’s emergency department journey. This project has made a lasting impact on my daily work, and I hope will improve emergency patient care into the future.’ - Dr Nick Taylor, Emergency Medicine Specialist, The Canberra Hospital ‘The captured clinical conversations between doctors, nurses and patients are fascinating... The discussion and conclusions provide a rare insight into an integral and critical component of Emergency Medicine practice. The team, led by Professor Slade, was truly unobtrusive, professional and personable.’ - Dr Marian Lee, Emergency Physician, Director of Emergency Medicine Training

Effective Communication in Clinical Handover

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Author : Suzanne Eggins
Publisher : Walter de Gruyter GmbH & Co KG
ISBN 13 : 311037904X
Total Pages : 367 pages
Book Rating : 4.1/5 (13 download)

Book Synopsis Effective Communication in Clinical Handover by : Suzanne Eggins

Download or read book Effective Communication in Clinical Handover written by Suzanne Eggins and published by Walter de Gruyter GmbH & Co KG. This book was released on 2016-03-21 with total page 367 pages. Available in PDF, EPUB and Kindle. Book excerpt: Based on detailed multi-disciplinary analyses of more than 800 recorded handover interactions, audits of written handover documentation, interviews and survey responses, the contributing authors identify features of effective and ineffective clinical handovers in diverse hospital contexts. The authors then translate their descriptive findings into practical protocols, communication strategies and checklists that clinicians, managers and policy makers can apply to improve the safety and quality of clinical handovers. All the contributors are affiliated with the International Research Centre for Communication in Healthcare (IRCCH), an international multidisciplinary organisation of over 90 healthcare professionals from more than 17 countries committed to improving improving communication in healthcare systems around the world. 'The authors have created a new and tightly woven systems safety net that will, if implemented, significantly reduce the occurrence of errors resulting from cumulative communication failures.' -H. Esterbrook Longmaid III, MD, FACR, President of Medical Staff, Beth Israel Deaconess-Milton Hospital, Milton, MA USA 'Uncommonly valuable for the rigorous, original communication research it reports and for the careful translation of the research findings into practical strategies that actually improve clinical handovers in the real world of practice.' -Professor Suzanne Kurtz, Washington State University 'This clear, plain English book is an outstanding resource for the training of all involved in healthcare.' -Elizabeth Trickett, (Former) Director of Safety and Quality, ACT Health, Australia

Implementation Toolkit for Clinical Handover Improvement

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Author : Australian Commission on Safety and Quality in Health Care
Publisher :
ISBN 13 : 9781921983030
Total Pages : 55 pages
Book Rating : 4.9/5 (83 download)

Book Synopsis Implementation Toolkit for Clinical Handover Improvement by : Australian Commission on Safety and Quality in Health Care

Download or read book Implementation Toolkit for Clinical Handover Improvement written by Australian Commission on Safety and Quality in Health Care and published by . This book was released on 2011 with total page 55 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Quality Management in Intensive Care

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Author : Bertrand Guidet
Publisher : Cambridge University Press
ISBN 13 : 1316489922
Total Pages : 273 pages
Book Rating : 4.3/5 (164 download)

Book Synopsis Quality Management in Intensive Care by : Bertrand Guidet

Download or read book Quality Management in Intensive Care written by Bertrand Guidet and published by Cambridge University Press. This book was released on 2016-02-15 with total page 273 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book is one of the first to comprehensively summarise the latest thinking and research in the rapidly evolving field of quality management in intensive care. Quality indicators and outcome measures are discussed with a practical focus on patient-centred, evidence-based implementation for safer and more effective clinical practice. Chapters on topics such as teambuilding, patient satisfaction, mortality and morbidity, and electronic management systems are organised into three sections, covering quality management at the scale of the individual patient, the intensive care unit, and the national and international level. Written by a team of over forty international experts in the specialty, with editors who have been heavily involved for many years with the European Society of Intensive Care Medicine, the book reflects commonly accepted goals and guidelines for best practice, and will be valuable for practitioners worldwide. The ideal one-stop resource for intensive care physicians as well as ICU and hospital managers.

Resident Duty Hours

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Author : Institute of Medicine
Publisher : National Academies Press
ISBN 13 : 0309131529
Total Pages : 427 pages
Book Rating : 4.3/5 (91 download)

Book Synopsis Resident Duty Hours by : Institute of Medicine

Download or read book Resident Duty Hours written by Institute of Medicine and published by National Academies Press. This book was released on 2009-04-27 with total page 427 pages. Available in PDF, EPUB and Kindle. Book excerpt: Medical residents in hospitals are often required to be on duty for long hours. In 2003 the organization overseeing graduate medical education adopted common program requirements to restrict resident workweeks, including limits to an average of 80 hours over 4 weeks and the longest consecutive period of work to 30 hours in order to protect patients and residents from unsafe conditions resulting from excessive fatigue. Resident Duty Hours provides a timely examination of how those requirements were implemented and their impact on safety, education, and the training institutions. An in-depth review of the evidence on sleep and human performance indicated a need to increase opportunities for sleep during residency training to prevent acute and chronic sleep deprivation and minimize the risk of fatigue-related errors. In addition to recommending opportunities for on-duty sleep during long duty periods and breaks for sleep of appropriate lengths between work periods, the committee also recommends enhancements of supervision, appropriate workload, and changes in the work environment to improve conditions for safety and learning. All residents, medical educators, those involved with academic training institutions, specialty societies, professional groups, and consumer/patient safety organizations will find this book useful to advocate for an improved culture of safety.

Advances in Patient Safety

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Author : Kerm Henriksen
Publisher :
ISBN 13 :
Total Pages : 526 pages
Book Rating : 4.7/5 (54 download)

Book Synopsis Advances in Patient Safety by : Kerm Henriksen

Download or read book Advances in Patient Safety written by Kerm Henriksen and published by . This book was released on 2005 with total page 526 pages. Available in PDF, EPUB and Kindle. Book excerpt: v. 1. Research findings -- v. 2. Concepts and methodology -- v. 3. Implementation issues -- v. 4. Programs, tools and products.

Communication Skills for Nurses

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Author : Claire Boyd
Publisher : John Wiley & Sons
ISBN 13 : 1118767500
Total Pages : 208 pages
Book Rating : 4.1/5 (187 download)

Book Synopsis Communication Skills for Nurses by : Claire Boyd

Download or read book Communication Skills for Nurses written by Claire Boyd and published by John Wiley & Sons. This book was released on 2014-08-11 with total page 208 pages. Available in PDF, EPUB and Kindle. Book excerpt: Survive placements and practice with this essential guide forall student nurses. Providing words of wisdom and advice from real-life studentnurses, Communication Skills for Nurses is a handy,portable, and fun introduction to the key communication andinterpersonal skills you’ll need on placement and as aregistered nurse. Special features: Developed by students, for students Clear, straightforward, and jargon-free Explains how to use your interpersonal skills effectively,communicate with patients with specific conditions, and handle bothcriticisms and compliments Features tips and advice from real life nursing students Examples and questions based on real life nursing andhealthcare situations

Communication Skills for Mental Health Nurses

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Author : Jean Morrissey
Publisher : McGraw-Hill Education (UK)
ISBN 13 : 0335238726
Total Pages : 203 pages
Book Rating : 4.3/5 (352 download)

Book Synopsis Communication Skills for Mental Health Nurses by : Jean Morrissey

Download or read book Communication Skills for Mental Health Nurses written by Jean Morrissey and published by McGraw-Hill Education (UK). This book was released on 2011-04-16 with total page 203 pages. Available in PDF, EPUB and Kindle. Book excerpt: "An extremely informative and useable book covering many aspects of communication ... highly recommended for students and practitioners in the mental health field, whether nurses or not." Mental Health Practice "Learning to communicate effectively is vital for all nurses ... This exciting new book, with an accessible and engaging style, provides nurses working in mental health, with a valuable and comprehensive introduction to successful communication." Martina Mc Guinness, Nurse Practice Development Co-ordinator, HSE Dublin, Ireland "The book is thought provoking and provides examples not only of what we should be doing but also examples of what we should not to be doing. It is a text that I would have loved to have had access to in my student days and early practice and would therefore strongly recommend this book to students and indeed beginner mental health practitioners of any discipline." Sinead Frain, Clinical Nurse Specialist - Home CareBallyfermot/Lucan Mental Health Service "This accessible book takes you through the core communications skills required as a novice through to a more advanced level... The inclusion of clinical scenarios and practice exercises demonstrate clearly how to apply theoretical elements whilst working in a clinical situation ... It is a very good read and a valuable tool for anyone stepping out into the world of mental health nursing!" Antony Johnson, Mental Health Nursing Student, University of Salford, UK "The combination of knowledgeable discussion and richly illustrated case examples makes this an innovative text and an essential resource for those who are challenged with delivering mental health care. A must read for all students." Allison Tennant, Nurse Consultant and Psychotherapist, Rampton Hospital, UK "This useful book focuses on the skills that are absolutely central and essential to all mental health nursing, from basic communication skills to specific interventions and approaches." Dr Neil Brimblecombe, Director of Nursing/Chief Operating Officer, South Staffordshire & Shropshire Healthcare NHS Foundation Trust "This is a fantastic book, absolutely packed with just about everything a mental health nurse needs to know about communication skills ... The succinctly written chapters cover a wide range of key communications skills and each provides clear explanations, examples from 'everyday' life and clinical practice, with opportunities to reflect on your own experiences. Highly recommended." Alan Simpson, Professor of Collaborative Mental Health Nursing, City University London, UK This practical book provides a comprehensive guide to communication in mental health nursing, with an emphasis on demonstrating the use of different skills in various clinical settings. Written by experienced mental health professionals, the book is richly illustrated with a range of clinical case examples that will be recognisable to all nurses. Centred on the communication process as a whole, the topics are carefully presented through the use of patient-nurse dialogues and exchanges which bring the subject to life. This will help you to: Develop essential communication skills Communicate confidently Use phatic communication effectively Use self-reflection in your practice Develop the ability to deal with conflict Develop empathic helping relationships Draw upon various therapeutic models of communication Communication Skills for Mental Health Nurses is ideal for all nurses and healthcare professionals seeking to improve the skills required to communicate confidently and effectively with patients, their carers and other key people involved within the care environment.

EBOOK: Communication Skills For Adult Nurses

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Author : Abayomi McEwen
Publisher : McGraw-Hill Education (UK)
ISBN 13 : 0335239994
Total Pages : 240 pages
Book Rating : 4.3/5 (352 download)

Book Synopsis EBOOK: Communication Skills For Adult Nurses by : Abayomi McEwen

Download or read book EBOOK: Communication Skills For Adult Nurses written by Abayomi McEwen and published by McGraw-Hill Education (UK). This book was released on 2010-09-16 with total page 240 pages. Available in PDF, EPUB and Kindle. Book excerpt: "This book is a real gem - useful not only for nurses, but for all healthcare professionals, students and educators wanting to develop their communication skills. One is reminded that it is not always about 'what' is said, but 'how' it is said. This book will be a great resource for those advocating interprofessional working, while keeping the patient's perspective in the reader's mind throughout." Dr Susanne Lindqvist, Senior Lecturer in Interprofessional Education, University of East Anglia, Norwich, UK. "This book is slim line and concise but covers a lot of vital points that all nurses and students of nursing should be aware of. It is well laid out with activities, case studies and vignettes to illustrate key issues... I thoroughly recommend this book to nursing students and those who work with people in any context." Jo Parham, third year adult nursing student at the University of the West of England. "From a Nursing Student perspective this book is excellent. It deals with every aspect of communication from the fundamental skills, through the use of technology, challenging situations, communication in teams, to the legal and ethical aspects of communication." Conor Hamilton, Nursing student. Queens University, Belfast. An essential guide for all nurses!! With an emphasis on practical application, this lively and accessible guide will help nurses to hone and develop their communication skills. Full of examples from both a patient and a nurse perspective, the book covers: Barriers to communication Communication in teams The patient's perspective Making good use of email and phone Managing difficult conversations How good communication underpins the essence of care Examples of both good and poor practice, taken from the real-life experiences of the authors, are included to encourage reflection and integration of theory and practice. The book includes common scenarios, activity points and suggestions for practice, to give nurses the tools to continue to develop and apply effective communication skills. Communication Skills for Adult Nurses will support both student nurses learning their craft and also offer a suitable handy reference for qualified nurses undertaking continuing professional development, or acting as mentors. Contributors: Bernard Anderson, Jayne Crow, Graham Harris, Vivian Jellis, Mary Northrop, Paula Sobiechowska, Jill Toocaram

Critical Conversations for Patient Safety

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Author : Tracy Levett-Jones
Publisher :
ISBN 13 : 9781486004270
Total Pages : 251 pages
Book Rating : 4.0/5 (42 download)

Book Synopsis Critical Conversations for Patient Safety by : Tracy Levett-Jones

Download or read book Critical Conversations for Patient Safety written by Tracy Levett-Jones and published by . This book was released on 2014 with total page 251 pages. Available in PDF, EPUB and Kindle. Book excerpt: While a number of books address the concept of therapeutic communication, i.e. communication between health professionals and their patients, few extend this focus to include communication between health professionals, fewer still address the critical relationship between communication and patient safety. Critical Conversations in Patient Safety bridges that gap.

OSSIE Guide to Clinical Handover Improvement

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Author : Australian Commission on Safety and Quality in Health Care
Publisher :
ISBN 13 : 9780980629866
Total Pages : 52 pages
Book Rating : 4.6/5 (298 download)

Book Synopsis OSSIE Guide to Clinical Handover Improvement by : Australian Commission on Safety and Quality in Health Care

Download or read book OSSIE Guide to Clinical Handover Improvement written by Australian Commission on Safety and Quality in Health Care and published by . This book was released on 2010 with total page 52 pages. Available in PDF, EPUB and Kindle. Book excerpt:

The Handbook of Listening

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Author : Debra L. Worthington
Publisher : John Wiley & Sons
ISBN 13 : 1119554144
Total Pages : 480 pages
Book Rating : 4.1/5 (195 download)

Book Synopsis The Handbook of Listening by : Debra L. Worthington

Download or read book The Handbook of Listening written by Debra L. Worthington and published by John Wiley & Sons. This book was released on 2020-07-08 with total page 480 pages. Available in PDF, EPUB and Kindle. Book excerpt: A unique academic reference dedicated to listening, featuring current research from leading scholars in the field The Handbook of Listening is the first cross-disciplinary academic reference on the subject, gathering the current body of scholarship on listening in one comprehensive volume. This landmark work brings together current and emerging research from across disciples to provide a broad overview of foundational concepts, methods, and theoretical issues central to the study of listening. The Handbook offers diverse perspectives on listening from researchers and practitioners in fields including architecture, linguistics, philosophy, audiology, psychology, and interpersonal communication. Detailed yet accessible chapters help readers understand how listening is conceptualized and analyzed in various disciplines, review the listening research of current scholars, and identify contemporary research trends and areas for future study. Organized into five parts, the Handbook begins by describing different methods for studying listening and examining the disciplinary foundations of the field. Chapters focus on teaching listening in different educational settings and discuss listening in a range of contexts. Filling a significant gap in listening literature, this book: Highlights the multidisciplinary nature of listening theory and research Features original chapters written by a team of international scholars and practitioners Provides concise summaries of current listening research and new work in the field Explores interpretive, physiological, phenomenological, and empirical approaches to the study of listening Discusses emerging perspectives on topics including performative listening and augmented reality An important contribution to listening research and scholarship, The Handbook of Listening is an essential resource for students, academics, and practitioners in the field of listening, particularly communication studies, as well as those involved in linguistics, language acquisition, and psychology.

Effective Communication for Health Professionals - E-Book

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Author : Elsevier
Publisher : Elsevier Health Sciences
ISBN 13 : 0323681328
Total Pages : 256 pages
Book Rating : 4.3/5 (236 download)

Book Synopsis Effective Communication for Health Professionals - E-Book by : Elsevier

Download or read book Effective Communication for Health Professionals - E-Book written by Elsevier and published by Elsevier Health Sciences. This book was released on 2019-09-04 with total page 256 pages. Available in PDF, EPUB and Kindle. Book excerpt: Ensure you have the skills to effectively communicate with patients and other healthcare professionals! With its easy-to-read style, Effective Communication for Health Professionals, 2nd edition, is loaded with useful tips and exercises to help you learn the universal (and necessary) practice of communication. This full-color second edition reflects current therapeutic techniques, including Communication Guidelines feature boxes, Words at Work dialogue boxes, added case studies, and all-new content exploring the most current communication tools in the modern health care setting. In addition, interactive exercises on the Evolve companion website encourages you to practice therapeutic communication techniques in real-life situations. UNIQUE! Interactive activities on accompanying Evolve site include a variety of application exercises such as scenarios with voice mail messages and patient/caregiver interviews. Easy-to-read style provides practical information, hints, and tips. Test Your Communication IQ boxes provide you with a short self-assessment test at the beginning of each chapter. Spotlight on Success boxes provide you with useful, practical tips for improving workplace habits and communication. Expanding Critical Thinking boxes provide actual case examples and activities with useful tips to help you apply what you’ve learned to practice. Legal Eagle boxes provide useful tips that focus on honesty, as well as ethical and legal communication between patients and healthcare workers. End-of-chapter questions and exercises help you to use knowledge learned from topics presented in the chapter. NEW! Chapter devoted to cross-cultural communication promotes understanding of care in a diverse workplace NEW! Chapter on diseases and disorders discusses communication with patients experiencing specific physical and mental illnesses and disorders. NEW and UNIQUE! Words at Work dialogue boxes demonstrate actual conversations between healthcare workers and clients. UPDATED! Content reflects the most current communication tools for the modern healthcare setting. NEW! Full-color design and art program promote engagement. NEW and UNIQUE! Communication Guidelines boxes direct you to best practices for the effective exchange of information. NEW! Additional Taking the Chapter to Work case studies demonstrate real-life communication pitfalls and successes.

Guide to Health Informatics

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Author : Enrico Coiera
Publisher : CRC Press
ISBN 13 : 1444170503
Total Pages : 690 pages
Book Rating : 4.4/5 (441 download)

Book Synopsis Guide to Health Informatics by : Enrico Coiera

Download or read book Guide to Health Informatics written by Enrico Coiera and published by CRC Press. This book was released on 2015-03-06 with total page 690 pages. Available in PDF, EPUB and Kindle. Book excerpt: This essential text provides a readable yet sophisticated overview of the basic concepts of information technologies as they apply in healthcare. Spanning areas as diverse as the electronic medical record, searching, protocols, and communications as well as the Internet, Enrico Coiera has succeeded in making this vast and complex area accessible and understandable to the non-specialist, while providing everything that students of medical informatics need to know to accompany their course.

Building Professional Nursing Communication Skills

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Author : Jill Lawrence
Publisher : Cambridge University Press
ISBN 13 : 1107470463
Total Pages : 261 pages
Book Rating : 4.1/5 (74 download)

Book Synopsis Building Professional Nursing Communication Skills by : Jill Lawrence

Download or read book Building Professional Nursing Communication Skills written by Jill Lawrence and published by Cambridge University Press. This book was released on 2015-07-03 with total page 261 pages. Available in PDF, EPUB and Kindle. Book excerpt: This essential resource guides nursing students through the concepts integral to successful communication for the duration of their degree.