Disabled People As Customers

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The Future of Disability in America

Author : Institute of Medicine
Publisher : National Academies Press
ISBN 13 : 0309104726
Total Pages : 619 pages
Book Rating : 4.3/5 (91 download)

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Book Synopsis The Future of Disability in America by : Institute of Medicine

Download or read book The Future of Disability in America written by Institute of Medicine and published by National Academies Press. This book was released on 2007-10-24 with total page 619 pages. Available in PDF, EPUB and Kindle. Book excerpt: The future of disability in America will depend on how well the U.S. prepares for and manages the demographic, fiscal, and technological developments that will unfold during the next two to three decades. Building upon two prior studies from the Institute of Medicine (the 1991 Institute of Medicine's report Disability in America and the 1997 report Enabling America), The Future of Disability in America examines both progress and concerns about continuing barriers that limit the independence, productivity, and participation in community life of people with disabilities. This book offers a comprehensive look at a wide range of issues, including the prevalence of disability across the lifespan; disability trends the role of assistive technology; barriers posed by health care and other facilities with inaccessible buildings, equipment, and information formats; the needs of young people moving from pediatric to adult health care and of adults experiencing premature aging and secondary health problems; selected issues in health care financing (e.g., risk adjusting payments to health plans, coverage of assistive technology); and the organizing and financing of disability-related research. The Future of Disability in America is an assessment of both principles and scientific evidence for disability policies and services. This book's recommendations propose steps to eliminate barriers and strengthen the evidence base for future public and private actions to reduce the impact of disability on individuals, families, and society.

Disability and Shopping

Author : Ieva Eskytė
Publisher : Routledge
ISBN 13 : 1351590006
Total Pages : 337 pages
Book Rating : 4.3/5 (515 download)

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Book Synopsis Disability and Shopping by : Ieva Eskytė

Download or read book Disability and Shopping written by Ieva Eskytė and published by Routledge. This book was released on 2019-01-15 with total page 337 pages. Available in PDF, EPUB and Kindle. Book excerpt: Disability and Shopping:Customers, Markets and the State provides an examination of the diverse experiences and perspectives of disabled customers, industry and civil society. It discusses how the interaction between the three stakeholders should be shaped at aiming to decrease inequality and marginalisation. Shopping is a part of everyday modern life and yet businesses struggle to adequately meet the needs of 80 million disabled customers in the European Union single market. While there has been extensive research into how individuals engage in customer roles and experience, and how businesses and policies both shape and respond to these, little is known of the same dynamics and practices regarding people with impairments. This book addresses this need by revealing the perspectives, interactions and experiences of disabled customers and their interaction with policy and business. It will be required reading for all scholars and students of disability studies, sociology, marketing and customer relations.

Marketing to Consumers with Disabilities

Author : Joel Reedy
Publisher : Irwin Professional Publishing
ISBN 13 :
Total Pages : 264 pages
Book Rating : 4.0/5 ( download)

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Book Synopsis Marketing to Consumers with Disabilities by : Joel Reedy

Download or read book Marketing to Consumers with Disabilities written by Joel Reedy and published by Irwin Professional Publishing. This book was released on 1993 with total page 264 pages. Available in PDF, EPUB and Kindle. Book excerpt:

World Report on Disability

Author : World Health Organization
Publisher :
ISBN 13 : 9789241564182
Total Pages : 325 pages
Book Rating : 4.5/5 (641 download)

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Book Synopsis World Report on Disability by : World Health Organization

Download or read book World Report on Disability written by World Health Organization and published by . This book was released on 2011 with total page 325 pages. Available in PDF, EPUB and Kindle. Book excerpt: The World Report on Disability suggests more than a billion people totally experience disability. They generally have poorer health, lower education and fewer economic opportunities and higher rates of poverty than people without disabilities. This report provides the best available evidence about what works to overcome barriers to better care and services.

Being Heumann

Author : Judith Heumann
Publisher : Beacon Press
ISBN 13 : 080701950X
Total Pages : 458 pages
Book Rating : 4.8/5 (7 download)

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Book Synopsis Being Heumann by : Judith Heumann

Download or read book Being Heumann written by Judith Heumann and published by Beacon Press. This book was released on 2020-02-25 with total page 458 pages. Available in PDF, EPUB and Kindle. Book excerpt: A Publishers Weekly Best Book of the Year for Nonfiction "...an essential and engaging look at recent disability history."— Buzzfeed One of the most influential disability rights activists in US history tells her personal story of fighting for the right to receive an education, have a job, and just be human. A story of fighting to belong in a world that wasn’t built for all of us and of one woman’s activism—from the streets of Brooklyn and San Francisco to inside the halls of Washington—Being Heumann recounts Judy Heumann’s lifelong battle to achieve respect, acceptance, and inclusion in society. Paralyzed from polio at eighteen months, Judy’s struggle for equality began early in life. From fighting to attend grade school after being described as a “fire hazard” to later winning a lawsuit against the New York City school system for denying her a teacher’s license because of her paralysis, Judy’s actions set a precedent that fundamentally improved rights for disabled people. As a young woman, Judy rolled her wheelchair through the doors of the US Department of Health, Education, and Welfare in San Francisco as a leader of the Section 504 Sit-In, the longest takeover of a governmental building in US history. Working with a community of over 150 disabled activists and allies, Judy successfully pressured the Carter administration to implement protections for disabled peoples’ rights, sparking a national movement and leading to the creation of the Americans with Disabilities Act. Candid, intimate, and irreverent, Judy Heumann’s memoir about resistance to exclusion invites readers to imagine and make real a world in which we all belong.

Demystifying Disability

Author : Emily Ladau
Publisher : Ten Speed Press
ISBN 13 : 1984858971
Total Pages : 177 pages
Book Rating : 4.9/5 (848 download)

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Book Synopsis Demystifying Disability by : Emily Ladau

Download or read book Demystifying Disability written by Emily Ladau and published by Ten Speed Press. This book was released on 2021-09-07 with total page 177 pages. Available in PDF, EPUB and Kindle. Book excerpt: An approachable guide to being a thoughtful, informed ally to disabled people, with actionable steps for what to say and do (and what not to do) and how you can help make the world a more inclusive place ONE OF THE BEST BOOKS OF THE YEAR: NPR, Booklist • “A candid, accessible cheat sheet for anyone who wants to thoughtfully join the conversation . . . Emily makes the intimidating approachable and the complicated clear.”—Rebekah Taussig, author of Sitting Pretty: The View from My Ordinary, Resilient, Disabled Body People with disabilities are the world’s largest minority, an estimated 15 percent of the global population. But many of us—disabled and nondisabled alike—don’t know how to act, what to say, or how to be an ally to the disability community. Demystifying Disability is a friendly handbook on the important disability issues you need to know about, including: • How to appropriately think, talk, and ask about disability • Recognizing and avoiding ableism (discrimination toward disabled people) • Practicing good disability etiquette • Ensuring accessibility becomes your standard practice, from everyday communication to planning special events • Appreciating disability history and identity • Identifying and speaking up about disability stereotypes in media Authored by celebrated disability rights advocate, speaker, and writer Emily Ladau, this practical, intersectional guide offers all readers a welcoming place to understand disability as part of the human experience. Praise for Demystifying Disability “Whether you have a disability, or you are non-disabled, Demystifying Disability is a MUST READ. Emily Ladau is a wise spirit who thinks deeply and writes exquisitely.”—Judy Heumann, international disability rights advocate and author of Being Heumann “Emily Ladau has done her homework, and Demystifying Disability is her candid, accessible cheat sheet for anyone who wants to thoughtfully join the conversation. A teacher who makes you forget you’re learning, Emily makes the intimidating approachable and the complicated clear. This book is a generous and needed gift.”—Rebekah Taussig, author of Sitting Pretty: The View from My Ordinary Resilient Disabled Body

Disability and Business

Author : Charles A. Riley
Publisher : UPNE
ISBN 13 : 9781584655220
Total Pages : 268 pages
Book Rating : 4.6/5 (552 download)

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Book Synopsis Disability and Business by : Charles A. Riley

Download or read book Disability and Business written by Charles A. Riley and published by UPNE. This book was released on 2006 with total page 268 pages. Available in PDF, EPUB and Kindle. Book excerpt: The complete manager's guide to integrating disability into business.

Psychosocial Aspects of Disability

Author : Irmo Marini, PhD, DSc, CRC, CLCP
Publisher : Springer Publishing Company
ISBN 13 : 082610603X
Total Pages : 517 pages
Book Rating : 4.8/5 (261 download)

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Book Synopsis Psychosocial Aspects of Disability by : Irmo Marini, PhD, DSc, CRC, CLCP

Download or read book Psychosocial Aspects of Disability written by Irmo Marini, PhD, DSc, CRC, CLCP and published by Springer Publishing Company. This book was released on 2011-07-27 with total page 517 pages. Available in PDF, EPUB and Kindle. Book excerpt: "What a marvelous and amazing textbook. Drs. Marini, Glover-Graf and Millington have done a remarkable job in the design of this highly unique book, that comprehensively and very thoughtfully addresses the psychosocial aspects of the disability experience. These highly respected scholars have produced a major work that will be a central text in rehabilitation education for years to come." From the Foreword by Michael J. Leahy, Ph.D., LPC, CRC Office of Rehabilitation and Disability Studies Michigan State University "This is an excellent book, but the best parts are the stories of the disabled, which give readers insights into their struggles and triumphs." Score: 94, 4 Stars--Doody's Medical Reviews What are the differences between individuals with disabilities who flourish as opposed to those who never really adjust after a trauma? How are those born with a disability different from individuals who acquire one later in life? This is the first textbook about the psychosocial aspects of disability to provide students and practitioners of rehabilitation counseling with vivid insight into the experience of living with a disability. It features the first-person narratives of 16 people living with a variety of disabling conditions, which are integrated with sociological and societal perspectives toward disability, and strategies for counseling persons with disabilities. Using a minority model perspective to address disability, the book focuses on historical perspectives, cultural variants regarding disability, myths and misconceptions, the attitudes of special interest and occupational groups, the psychology of disability with a focus on positive psychology, and adjustments to disability by the individual and family. A wealth of counseling guidelines and useful strategies are geared specifically to individual disabilities. Key Features: Contains narratives of people living with blindness, hearing impairments, spinal cord injuries, muscular dystrophy, polio, mental illness, and other disabilities Provides counseling guidelines and strategies specifically geared toward specific disabilities, including "dos and don'ts" Includes psychological and sociological research relating to individual disabilities Discusses ongoing treatment issues and ethical dilemmas for rehabilitation counselors Presents thought-provoking discussion questions in each chapter Authored by prominent professor and researcher who became disabled as a young adult

2010 ADA Standards for Accessible Design

Author : Department Justice
Publisher : Createspace Independent Publishing Platform
ISBN 13 : 9781500783945
Total Pages : 0 pages
Book Rating : 4.7/5 (839 download)

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Book Synopsis 2010 ADA Standards for Accessible Design by : Department Justice

Download or read book 2010 ADA Standards for Accessible Design written by Department Justice and published by Createspace Independent Publishing Platform. This book was released on 2014-10-09 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: (a) Design and construction. (1) Each facility or part of a facility constructed by, on behalf of, or for the use of a public entity shall be designed and constructed in such manner that the facility or part of the facility is readily accessible to and usable by individuals with disabilities, if the construction was commenced after January 26, 1992. (2) Exception for structural impracticability. (i) Full compliance with the requirements of this section is not required where a public entity can demonstrate that it is structurally impracticable to meet the requirements. Full compliance will be considered structurally impracticable only in those rare circumstances when the unique characteristics of terrain prevent the incorporation of accessibility features. (ii) If full compliance with this section would be structurally impracticable, compliance with this section is required to the extent that it is not structurally impracticable. In that case, any portion of the facility that can be made accessible shall be made accessible to the extent that it is not structurally impracticable. (iii) If providing accessibility in conformance with this section to individuals with certain disabilities (e.g., those who use wheelchairs) would be structurally impracticable, accessibility shall nonetheless be ensured to persons with other types of disabilities, (e.g., those who use crutches or who have sight, hearing, or mental impairments) in accordance with this section.

No Pity

Author : Joseph P. Shapiro
Publisher : Crown
ISBN 13 : 0307798321
Total Pages : 397 pages
Book Rating : 4.3/5 (77 download)

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Book Synopsis No Pity by : Joseph P. Shapiro

Download or read book No Pity written by Joseph P. Shapiro and published by Crown. This book was released on 2011-06-22 with total page 397 pages. Available in PDF, EPUB and Kindle. Book excerpt: “A sensitive look at the social and political barriers that deny disabled people their most basic civil rights.”—The Washington Post “The primer for a revolution.”—The Chicago Tribune “Nondisabled Americans do not understand disabled ones. This book attempts to explain, to nondisabled people as well as to many disabled ones, how the world and self-perceptions of disabled people are changing. It looks at the rise of what is called the disability rights movement—the new thinking by disabled people that there is no pity or tragedy in disability and that it is society’s myths, fears, and stereotypes that most make being disabled difficult.”—from the Introduction

Productivity and the Economy

Author :
Publisher :
ISBN 13 :
Total Pages : 88 pages
Book Rating : 4.:/5 (31 download)

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Book Synopsis Productivity and the Economy by :

Download or read book Productivity and the Economy written by and published by . This book was released on 1993 with total page 88 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Advancing Your Citizenship

Author : Philip L. Browning
Publisher : Rehabilitation Research and Training Center in Me Ation Univ
ISBN 13 :
Total Pages : 62 pages
Book Rating : 4.3/5 (243 download)

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Book Synopsis Advancing Your Citizenship by : Philip L. Browning

Download or read book Advancing Your Citizenship written by Philip L. Browning and published by Rehabilitation Research and Training Center in Me Ation Univ. This book was released on 1980 with total page 62 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Winning with the Disability Discrimination Act. A Guide for Business

Author : British Standards Institute Staff
Publisher : BSI British Standards Institution
ISBN 13 : 0580440931
Total Pages : 99 pages
Book Rating : 4.5/5 (84 download)

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Book Synopsis Winning with the Disability Discrimination Act. A Guide for Business by : British Standards Institute Staff

Download or read book Winning with the Disability Discrimination Act. A Guide for Business written by British Standards Institute Staff and published by BSI British Standards Institution. This book was released on 2004-10 with total page 99 pages. Available in PDF, EPUB and Kindle. Book excerpt: Provides clear advice and guidance on implementing the provisions of the Disability Discrimination Act, including best practice advice, access audits, case studies, assessment and how to handle complaints. This comprehensive toolkit manual with CD-ROM is useful as a business resource for operational managers, company directors, and others.

Social Work with Disabled People

Author : Michael Oliver
Publisher : Bloomsbury Publishing
ISBN 13 : 1350313270
Total Pages : 162 pages
Book Rating : 4.3/5 (53 download)

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Book Synopsis Social Work with Disabled People by : Michael Oliver

Download or read book Social Work with Disabled People written by Michael Oliver and published by Bloomsbury Publishing. This book was released on 2012-03-01 with total page 162 pages. Available in PDF, EPUB and Kindle. Book excerpt: Having gone through 30 years of development, the new edition of this highly-regarded classic is the most trusted companion for understanding and promoting the potential for social work with disabled people. It offers readers a clear introduction to the core issues of disability alongside discussion and assessment of the social worker's role. Written by an experienced and highly respected team of authors, the book reflects: - The latest updates, developments and policy changes - The broad range of areas needing to be understood for informed practice - Recent changes to the focus of social work education and practice - The Social Model of Disability, encouraging debate about its role in social work - Developments for independent living - The heightened importance of safeguarding issues, giving attention to the topical issue of disabilist hate crime Accessible to a broad readership and respected by disabled people themselves, this text is the foundation for effective practice.

Managing Disability in the Workplace

Author : International Labour Office
Publisher : International Labour Organization
ISBN 13 : 9789221116394
Total Pages : 60 pages
Book Rating : 4.1/5 (163 download)

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Book Synopsis Managing Disability in the Workplace by : International Labour Office

Download or read book Managing Disability in the Workplace written by International Labour Office and published by International Labour Organization. This book was released on 2002 with total page 60 pages. Available in PDF, EPUB and Kindle. Book excerpt: Throughout the world, people with disabilities are participating in and contributing to the world of work at all levels. However, many persons with disabilities who want to work are not given the opportunity to do so. This code addresses this and other concerns. Throughout the world, people with disabilities are participating in and contributing to the world of work at all levels. However, many persons with disabilities who want to work are not given the opportunity to do so. This code addresses this and other concerns while providing valuable guidelines for employers in the management of disability-related issues in the workplace.

Assisting Disabled Persons in Finding Employment

Author : Robert Heron
Publisher :
ISBN 13 :
Total Pages : 60 pages
Book Rating : 4.E/5 ( download)

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Book Synopsis Assisting Disabled Persons in Finding Employment by : Robert Heron

Download or read book Assisting Disabled Persons in Finding Employment written by Robert Heron and published by . This book was released on 2003 with total page 60 pages. Available in PDF, EPUB and Kindle. Book excerpt: This guide provides an overview of the approaches and strategies to improve job opportunities for disabled jobseekers. It is intended for vocational guidance and placement personnel in mainstream and specialist employment services in governmental and non-governmental organizations. It is a useful resource for personnel experienced in providing such services to disabled people and for those new to the task as well as policy-makers in labour administration.

Working with Disabled People in Policy and Practice

Author : Sally French
Publisher : Bloomsbury Publishing
ISBN 13 : 135031353X
Total Pages : 153 pages
Book Rating : 4.3/5 (53 download)

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Book Synopsis Working with Disabled People in Policy and Practice by : Sally French

Download or read book Working with Disabled People in Policy and Practice written by Sally French and published by Bloomsbury Publishing. This book was released on 2011-11-15 with total page 153 pages. Available in PDF, EPUB and Kindle. Book excerpt: Part of Palgrave's Interagency Working in Health and Social Care series, this book explores the policy and practice which frames work with disabled people. Providing a critical review of the mainstream services available to disabled people, it assesses the successes and failures of interagency working, and offers a model for future practice.