Author : Meri Meredith
Publisher : Walter de Gruyter
ISBN 13 : 359844012X
Total Pages : 263 pages
Book Rating : 4.5/5 (984 download)
Book Synopsis Dealing with an International Clientele: Communications, Diplomacy and Etiquette by : Meri Meredith
Download or read book Dealing with an International Clientele: Communications, Diplomacy and Etiquette written by Meri Meredith and published by Walter de Gruyter. This book was released on 2005-09-22 with total page 263 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book is aimed at all librarians and information professionals working in culturally diverse environments, whether in an academic, public or commercial setting. It addresses the issues of communication, diplomatic etiquette and common courtesies from a wide range of cultures and of how to provide library services across cultural boundaries and languages. Each chapter clearly defines a different aspect and provides clear guidance and strategies for librarians to follow in their everyday work. The book is packed with advice on how to deal with many of the situations, which arise as the result of different cultural backgrounds and language.