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Author : General Motors Institute
Publisher :
ISBN 13 :
Total Pages : 12 pages
Book Rating : 4.:/5 (765 download)
Download or read book Dealership Management, Training Program written by General Motors Institute and published by . This book was released on with total page 12 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author :
Publisher : Createspace Independent Publishing Platform
ISBN 13 : 9781511901321
Total Pages : 377 pages
Book Rating : 4.9/5 (13 download)
Download or read book Achieving Excellence in Dealer/Distributor Performance written by and published by Createspace Independent Publishing Platform. This book was released on 2015-06-09 with total page 377 pages. Available in PDF, EPUB and Kindle. Book excerpt: Achieving Excellence in Dealer/Distributor Performance offers in-depth management coaching in each of these areas -- machinery sales, rentals, service, parts and customer training and retention, and is filled with practical programs to strengthen and increase profitability, cash flow and customer retention.Improving an industrial equipment business has four requirements:1. Measure the dealership against proper benchmark metrics. These 48 Critical Profit Variables are covered in detail in this text.2. Determine where you stand, find the gaps in your performance, Comprehensive self-assessment tools are provided.3. Identify "best practices" of high-performance dealers. Recommendations are made for each business area.4. Energize your company into a continuous improvement program. Numerous team discussion projects are included in the text. McDonald Group Institute for Dealer Development founder and author Walter McDonald has based this text on 40 years' experience in dealer management consulting and over 2,650 dealer management workshops.In many ways, this book is a written reflection of Walt's live dealer management seminars. If you are familiar with his work, you know that he focuses on the real value generating activities of the business. He is in the trenches with the dealer managers and field sales and aftermarket reps who create real value and make it happen every hour of every day in the dealership.McDonald's dealer management guide is an absorbing refresher for informed senior executives and a highly useful handbook for those future dealer leaders and related OEM managers on the way up.This dealer guide actually contains two books, one book with benchmarks and advice on what the numbers mean and the second book on how to improve the numbers. This manuscript could have been subtitled: 'real metrics, real solutions.' The dealer/distributor can analyze its business operations through the performance yardsticks presented in this timely publication.By Nick W. McGaughey, CPA, "This dealer text is very well thought out, well written, easy to read and follow. I believe it will be very beneficial to dealer principals and operating managers.By Dr. Shankar Basu, CEO Toyota-Lift of Los AngelesI particularly like the section 'How This Book Can Help' included early on in the work to help the user focus in on their primary trouble spot. I also appreciate the inclusion of the page on 'Terminology.' I think it does a good job of setting up the frame of reference for the user. By Jim JohnsonFormer Dealer Development ManagerNavistarI think dealer principals, operations and general managers, and sales, parts, service and rentals could all use this book. I can see value in taking this as a group reading project in our dealership and having weekly discussions on certain chapters.By George M. KeenOperations ManagerNew Virginia TractorI very much believe this will be a very beneficial tool to any dealership wanting to set achievement points to their success in all areas of operation.By Mike O'DonnellPresident & CEOStuart Tank SalesThis type of manual for a Dealer Principal is new and I think it is needed.By Bill L. RyanPresidentLiftOneEverything in this book is on target and relevant to running a successful dealership in today's world.By John ShearerGeneral Manager Construction and Forestry4Rivers EquipmentThis book has given me the opportunity to reflect, review and compare our current processes to the industry specific benchmarks that are discussed in the book. This effort has challenged me to go back to the basics of good business and review those (points) with others in our organization. By Stuart Thompson PresidentGarrison Toyota Material HandlingThis is a new manager training tool. I think new line managers should be reading this book so they understand how a Dealer Principal thinks when he looks at his business metrics and challenges.By Joe Verzino PresidentLifTech
Author : A C Rodriguez
Publisher :
ISBN 13 :
Total Pages : 254 pages
Book Rating : 4.6/5 (811 download)
Download or read book How To Become An Auto F&I Manager written by A C Rodriguez and published by . This book was released on 2020-08-31 with total page 254 pages. Available in PDF, EPUB and Kindle. Book excerpt: The F&I Manager job is an incredible opportunity to grow and learn in the auto-sales industry. Learning to sell financing and insurance products can open many doors for you in your career, whether you stay in the auto sales industry or pursue another career, such as financial services, or the insurance industry.This position is one of the most sought-after jobs in the auto sales industry, mainly because it offers many incredible benefits and its status as an important part of the dealership and an important part of any automotive career path. Moving up the career ladder in the auto sales industry will almost certainly require some time in the F&I office. Complete knowledge of F&I is an essential part of sales management. It is impossible to structure a deal on the sales floor without understanding how interest rates, lease factors, and aftermarket products will affect the terms of the sale, and if your buyer is qualified for a good deal and/or an approval.This book was created to address the main topics that an Auto F&I - Finance and Insurance Manager needs to master, in order to be successful and it is a great tool for those of you just starting this exciting career.All the information compiled in this book is specifically designed to be used as an additional support and a reference guide to the daily tasks the Auto F&I Manager faces every day when assisting a buyer.
Author : Steve Stauning
Publisher : Createspace Independent Publishing Platform
ISBN 13 : 9781722816728
Total Pages : 418 pages
Book Rating : 4.8/5 (167 download)
Download or read book Assumptive Selling written by Steve Stauning and published by Createspace Independent Publishing Platform. This book was released on 2018-07-16 with total page 418 pages. Available in PDF, EPUB and Kindle. Book excerpt: Assumptive selling is about knowing everyone is a buyer... and knowing that the first time you believe someone is not, you'll be right. Take charge of your sales career by recognizing that everyone is a buyer and they want to buy today. What's more, is that if you do take charge, if you are direct, and if you provide the right guidance, they'll want to buy from you!
Author : Max Zanan
Publisher :
ISBN 13 : 9781691591329
Total Pages : 128 pages
Book Rating : 4.5/5 (913 download)
Download or read book The Art and Science of Running a Car Dealership written by Max Zanan and published by . This book was released on 2019-10-09 with total page 128 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book is the pocket guide I wish I had when I first became a general manager of a Mitsubishi dealership in New York. Honestly, I am not the brightest star in the sky and made every mistake anyone could've possibly made. Unfortunately, I see dealer principals/general managers/general sales managers making the same mistakes today. The only difference is the time and consequences of these mistakes. I got my first GM gig in 2004. That was in the beginning days of the Internet, before millennials joined the workforce, and way before any viable disrupters entered the market space. It was a lot easier to get away with mistakes then. I don't think you could get away with making the same mistakes now. The stakes are too high. Automotive retail profit margins are tiny. According to the National Automobile Dealers Association (NADA), automotive net profit margin as of March 31, 2019 was merely 1.38 percent. As a result, every misstep makes it harder to stay in business.The car business desperately needs better leadership skills, understanding of social media, inventory management, fixed operations, and so much more. There is no educational barrier to the entry into car business, and there are only a handful of universities offering a major in car dealership general management, such as Liberty and Keiser. On top of that, only a tiny percentage of dealer principals and general managers attend the National Automobile Dealer Association University. That means that a vast majority of general managers receive training on the job, even if we took business-related classes in college. The auto business is a different animal. General information will only carry you so far. That is exactly why general managers make the same mistakes year after year. My goal is to break this vicious cycle and provide as much information as possible to ensure that automotive retail survives the disruptions we are witnessing today. We need to be ready for the next generation of car buyers, people who are more computer savvy and not afraid to search for better deals. According to surveys, 80 percent of millennials plan to buy a vehicle in the next five years. In fact, millennials worldwide will buy about 40 percent of all vehicles in the next decade. At the same time, they spend an average of 17 hours on line before going to a dealership.Are you ready for them?
Author :
Publisher :
ISBN 13 : 9781585112494
Total Pages : 19 pages
Book Rating : 4.1/5 (124 download)
Download or read book Careers in Auto Dealerships written by and published by . This book was released on 2007 with total page 19 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Dave Wandberg
Publisher :
ISBN 13 :
Total Pages : 202 pages
Book Rating : 4.:/5 (313 download)
Download or read book Dealership Management written by Dave Wandberg and published by . This book was released on 1990 with total page 202 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : United States. Congress. Senate. Select Committee on Equal Educational Opportunity
Publisher :
ISBN 13 :
Total Pages : 260 pages
Book Rating : 4.3/5 (91 download)
Download or read book Equal Educational Opportunity written by United States. Congress. Senate. Select Committee on Equal Educational Opportunity and published by . This book was released on 1970 with total page 260 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Walter J. Mcdonald
Publisher : Createspace Independent Publishing Platform
ISBN 13 : 9781511833929
Total Pages : 564 pages
Book Rating : 4.8/5 (339 download)
Download or read book Strategies, Tactics, Operations for Achieving Dealer Excellence written by Walter J. Mcdonald and published by Createspace Independent Publishing Platform. This book was released on 2016-11-25 with total page 564 pages. Available in PDF, EPUB and Kindle. Book excerpt: Available NOW! "Strategies, Tactics, Operations for Achieving Dealer Excellence" is the second volume in McDonald's Master's Program in Dealer Management. It is the companion to his highly regarded, "Achieving Excellence in Dealer/Distributor Performance." "Strategies, Tactics, Operations" is the Comprehensive Guide to building Revenue Center management strengths. McDonald provides a roadmap to deploy highly competitive operations in New and Used Machinery Sales, Rentals Service and Parts. The Master's Program in Dealer Management Executives who utilize these texts in their business are achieving Master's Level insight into dealer management problems. Until now, there was only "tribal knowledge" of best ways to approach and solve dealer operations problems. At last, this "tribal knowledge" has been written indexed in the form of 500 documented Best Practices. THE THREE-VOLUME MASTER'S PROGRAM IN DEALER MANAGEMENT: Book One: "Achieving Excellence in Dealer/Distributor Performance" The first volume in the Dealer Development series, "Achieving Excellence in Dealer/Distributor Performance" focuses on how to optimize quantitative results . This text focuses on the 48 Critical Profit Variables or Performance Benchmark Standards for the five Dealer Revenue Centers: New and Used Machinery Sales, Rentals, Parts and Service. Book Two: "Strategies, Tactics, Operations for Achieving Dealer Excellence" This second volume, begins with building a Strategic Vision and provides a practical "how to" process for creating a winning Strategy. What assets do you use and where? Walter defines the characteristics of Operations Excellence in each revenue center. You examine 500 Best Business Practices of World-Class Dealers. Which are appropriate for you? Which must you do well to gain competitive advantage? Book Three: "Dealer Problem-Solving Handbook"" McDonald's "Dealer Problem-Solving Handbook" is a comprehensive trouble-shooting tool. Sales and Operations Problems are listed by Revenue Center. Causes are discussed and possible solutions are referenced in detail by page in his two texts: "Achieving Excellence in Dealer/Distributor Performance" and "Strategies, Tactics, Operations for Achieving Dealer Excellence." What Dealers are saying: Doug Taylor, President, Owner, Earthborne Trucks and Equipment I initially became acquainted with Walter through reading his first book, "Achieving Excellence in Dealer/Distributor Performance." I read the book many times. The insight it gave me into my own dealership made me wish I had been given this book at the beginning of my career. We were able to apply many of the tools and concepts suggested by Walter in his book to our construction equipment and heavy-duty truck business. Now, after reading Walter's "Strategies, Tactics, Operations for Achieving Dealer Excellence" and understanding how we have applied many of these principals to building our growth and profitability plan, I am confident that my company will be positioned to grow in our market. Applying the right strategy will allow us to execute the changes we need, the first time, and within the reach of our companies resources. Dealers who utilize the Revenue Center Best Practice Audits will be able to identify strengths and weaknesses, will quickly start prioritizing the biggest opportunities for improving their dealerships. For us, a quick comparison of each manager's top 5 weaknesses started to set the framework for revenue center action plans. Dealers who Benchmark their operations against the recommended 48 Critical Profit Variables will be able to rank, by priority, which business areas offer the most incremental profit and growth. I personally encourage every equipment Dealer Principal to at least get Walter's two volume set of Dealer Development books on the principals and practices of Excellence in Dealer Management and get those books in the hands of every key person at the dealership.
Author : United States. Congress. House. Committee on the Judiciary. Subcommittee No. 5
Publisher :
ISBN 13 :
Total Pages : 612 pages
Book Rating : 4.:/5 (319 download)
Download or read book Automobile Dealer Franchises written by United States. Congress. House. Committee on the Judiciary. Subcommittee No. 5 and published by . This book was released on 1956 with total page 612 pages. Available in PDF, EPUB and Kindle. Book excerpt: Committee Serial No. 26. Considers legislation to revise antitrust laws to allow automobile dealers to sue automobile manufacturers for breach of franchise agreement. Also considers legislation to regulate motor vehicle industry safety and trade practices.
Author : Max Zanan
Publisher : Independently Published
ISBN 13 : 9781792652929
Total Pages : 102 pages
Book Rating : 4.6/5 (529 download)
Download or read book Car Business 101 written by Max Zanan and published by Independently Published. This book was released on 2018-12-24 with total page 102 pages. Available in PDF, EPUB and Kindle. Book excerpt: Automotive retail is at crossroads--either it gets better or becomes extinct. Consumers are dissatisfied with the sales process in brick and mortar dealerships and that is the driving force behind the rise of Carvana and other industry disrupters. However, it is not too late to fix the way car dealerships operate and improve their reputation. Car Business 101 highlights irrational and counterproductive behavior that car dealers engage in on a daily basis. If you own or work in a car dealership it will be easy to recognize insanity that goes on in Sales, F&I, BDC, HR, and Parts & Service departments. This book offers a fresh perspective and plenty of practical solutions that should be implemented as soon as possible. It is informative and entertaining at the same time. It is a must read for dealer principals, dealership employees, and vendors that service car dealers.
Author : Max Zanan
Publisher :
ISBN 13 : 9781641844017
Total Pages : 156 pages
Book Rating : 4.8/5 (44 download)
Download or read book Effective Car Dealer written by Max Zanan and published by . This book was released on 2020-07-13 with total page 156 pages. Available in PDF, EPUB and Kindle. Book excerpt: This is my fourth book on the auto industry, and I have written it because this business is complicated, sophisticated, and ever-changing. Automotive retail is changing slowly, and one of the main reasons for that are the franchise laws. I want to urge you to operate as though franchise laws don't exist to protect you. Carvana is not going anywhere and neither is Amazon. At some point they will join forces. Also, OEM's such as Tesla, Rivian, and many more are going to go directly to the consumer, bypassing the dealer network altogether. At the end of the day, awesome customer service, whether in sales, service, or parts, will keep your customers coming back for more. Poor service and a cumbersome sales experience will drive them elsewhere-Carvana, CarMax, Tesla, Jiffy Lube, Firestone, Good Year, Valvoline, NAPA Parts, Pep Boys, etc.COVID-19 is already having a profound effect on consumer behavior and the way in which we buy and service cars. I predict that there will be two types of dealers after this pandemic abates-the first will change their business operations, adopting frictionless digital and showroom retail; the second will hope that things go back to normal and that nothing needs to change. Unfortunately, the second type of dealer will be out of business. It is ultimately your choice whether to accept change. Consumers will continue to purchase cars. The only question is: Will they will be buying from you?
Author : Bob Clements
Publisher :
ISBN 13 : 9781792348693
Total Pages : pages
Book Rating : 4.3/5 (486 download)
Download or read book You're the Problem (and the Solution) written by Bob Clements and published by . This book was released on 2020-08-27 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Sean V. Bradley
Publisher : John Wiley & Sons
ISBN 13 : 1119002575
Total Pages : 274 pages
Book Rating : 4.1/5 (19 download)
Download or read book Win the Game of Googleopoly written by Sean V. Bradley and published by John Wiley & Sons. This book was released on 2015-01-21 with total page 274 pages. Available in PDF, EPUB and Kindle. Book excerpt: Rank higher in search results with this guide to SEO and content building supremacy Google is not only the number one search engine in the world, it is also the number one website in the world. Only 5 percent of site visitors search past the first page of Google, so if you're not in those top ten results, you are essentially invisible. Winning the Game of Googleopoly is the ultimate roadmap to Page One Domination. The POD strategy is what gets you on that super-critical first page of Google results by increasing your page views. You'll learn how to shape your online presence for Search Engine Optimization, effectively speaking Google's language to become one of the top results returned for relevant queries. This invaluable resource provides a plan that is universal to any business in any industry, and provides expert guidance on tailoring the strategy to best suit your organization. Coverage includes an explanation of the mechanics of a search, and how to tie your website, paid ads, online reputation, social media, content, images, and video into a winning SEO strategy that pushes you to the front of the line. The Page One Domination strategy incorporates all the ways in which you can beef up your Internet presence and online reputation. This book is a clear, straightforward guide that will knock down the silos of the Internet and teach you exactly how to integrate all aspects of content creation into a synergistic, SEO strategy. Understand how search engines return results Design an effective, all-encompassing SEO strategy Create the content that gets page views and improves rank Optimize social media and video as part of an overall SEO plan The rules of SEO are always changing, and following outdated rules can actually work against you, burying you at the bottom of the pile. This book will spark a paradigm shift in how you think about SEO and gives you the tools you need to craft a strategy tailored to your specific market. To be successful, you need to be on page one of Google, and Winning the Game of Googleopoly can show you how to get there.
Author : United States. Congress. Senate. Committee on Interstate and Foreign Commerce. Subcommittee on Automobile Marketing Practices
Publisher :
ISBN 13 :
Total Pages : 1570 pages
Book Rating : 4.F/5 ( download)
Download or read book Automobile Marketing Practices written by United States. Congress. Senate. Committee on Interstate and Foreign Commerce. Subcommittee on Automobile Marketing Practices and published by . This book was released on 1956 with total page 1570 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author :
Publisher : ReadHowYouWant.com
ISBN 13 : 1442955821
Total Pages : 534 pages
Book Rating : 4.4/5 (429 download)
Download or read book Evaluating Training Programs written by and published by ReadHowYouWant.com. This book was released on 1975 with total page 534 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Mark Siebert
Publisher : Entrepreneur Press
ISBN 13 : 1613083319
Total Pages : 218 pages
Book Rating : 4.6/5 (13 download)
Download or read book Franchise Your Business written by Mark Siebert and published by Entrepreneur Press. This book was released on 2015-12-21 with total page 218 pages. Available in PDF, EPUB and Kindle. Book excerpt: Franchise Your Growth Expert franchise consultant Mark Siebert delivers the ultimate how-to guide to employing the greatest growth strategy ever—franchising. Siebert tells you what to expect, how to move forward, and avoid costly mistakes as he imparts decades of experience, insights, and practical advice to help grow your business exponentially through franchising. Learn how to: Evaluate your existing businesses for franchisability Identify the advantages and disadvantages of franchising Develop a business plan for growth on steroids Evaluate legal risk, obtain necessary documents, and protect intellectual property Create marketing plans, build lead generation, and branding for a new franchise Cultivate the franchisee-franchisor relationship
