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Customer Value Starvation Can Kill
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Book Synopsis Customer Value Starvation Can Kill by : Gautam Mahajan
Download or read book Customer Value Starvation Can Kill written by Gautam Mahajan and published by Business Expert Press. This book was released on 2021-03-01 with total page 254 pages. Available in PDF, EPUB and Kindle. Book excerpt: Read Customer Value Starvation Can Kill, and make life easier for your customers and yourself, and win in the marketplace!! Customer value starvation is a common disease in companies, both small and large - which is difficult to diagnose. It is a silent killer, like many cancers. By the time it is diagnosed, it is generally late, sometimes, too late! Mahajan and Vieira have put their expertise together to show how companies overlook value starvation. This causes irritation and frustration to customers in their interaction with the company and its personnel - in person, on telephone, net or mail. The book identifies customer DNA (Do Not Annoy) factors, and suggests how to minimize complaints; ensure customer loyalty; and long term company profitability and success. Philip Kotler, the world’s guru on marketing, said, “This book will help you think freshly about your business mission and success.” Seven well-known experts on the subject like Shep Hyken have contributed to this book. Read Customer Value Starvation Can Kill, and make life easier for your customers and yourself, and win in the marketplace!!
Book Synopsis Creating Value for Leaders by : Gautam Mahajan
Download or read book Creating Value for Leaders written by Gautam Mahajan and published by CRC Press. This book was released on 2023-06-08 with total page 359 pages. Available in PDF, EPUB and Kindle. Book excerpt: Creating value is the foundation of all business. It’s what sets you apart from your competition, secures long-term customers, and brings distinct meaning to your brand and your stakeholders. Without creating value for your business, your unique offering will be seen as just another commodity in the eyes of your target market. Creating value is in every business leader’s vocabulary and uppermost in their overall strategy. In fact, creating value is the purpose of a company according to the Business Roundtable and the World Economic Forum. That is another key reason why more people want to understand and utilise value creation for their benefit and the good of their stakeholders. Many companies and leaders seek to create value but do not know how to. As a result, they create and destroy value unconsciously. This book shows you how to create value consciously. To create long-term value, organizations need to put in place the mindset, capabilities, and relationships that enable them to meet the needs of their customers and stakeholders. This book makes value creation understood and used by executives and leaders more effectively. The book describes value creation in its various nuances, how it arises, how it is used, and the width and scope of value creation, from how it impacts a company and how that company can become more successful by creating value for customers and other stakeholders. The author also provides tips for CEOs, managers, HR, and other professionals on how to succeed in value creation as a long-term strategy and in day-to-day work. Numerous examples and case studies illustrate the points being made by the author.
Book Synopsis Evolving With Inclusive Business in Emerging Markets by : Rajagopal
Download or read book Evolving With Inclusive Business in Emerging Markets written by Rajagopal and published by Business Expert Press. This book was released on 2022-11-07 with total page 219 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book discusses the attributes of inclusive business by engaging people (customers and stakeholders) in creating social and customer values and enhancing business growth among customer-centric companies. Corporate policy and implications of the inclusiveness in businesses on social development constitute the core discussion in this book. Inclusivity concepts and arguments are endorsed by case studies across the developing economies. Philosophy and practices of inclusive business through theoretical foundations, design arguments, and managerial analysis has been discussed across five chapters. Discussion on the success of inclusive businesses in the context of innovation, technology, and new product development which motivated people-led companies to adapt to agile business modeling and drive co-creation and coevolution initiatives are central to this book.
Book Synopsis Service in the AI Era by : Jim Spohrer
Download or read book Service in the AI Era written by Jim Spohrer and published by Business Expert Press. This book was released on 2022-08-26 with total page 171 pages. Available in PDF, EPUB and Kindle. Book excerpt: Are you prepared for the coming AI era? AI advances will profoundly change your daily service interactions, so this book provides readers with a necessary understanding of service, the application of resources (e.g., knowledge) for the benefit of another. In just minutes, you can learn about today’s use of early-stage AI for automation and augmentation, and essential elements of service science, service-dominant (S-D) logic, and Service Dominant Architecture (SDA). Ultimately improved service for all is possible with human-level AI and digital twins – but requires investing wisely in better models: Better models of the world both complex natural and social systems (science), better mental-models in people to improve interactions (logic), better cultural and structural models of organizations to improve change (architecture), and better trusted and responsible AI models. The service innovation community studies and builds better models to improve interactions and change in business and society. The book challenges all responsible actors – individuals, businesses, universities, and governments – to invest systematically and wisely to upskill with AI (the X+AI vision). The service innovation community is a growing transdiscipline harnessing all disciplines to become better T-shaped professionals. Extensive end notes, bibliography, and index are provided.
Book Synopsis The Vice Chairman’s Doctrine by : Ian Domowitz
Download or read book The Vice Chairman’s Doctrine written by Ian Domowitz and published by Business Expert Press. This book was released on 2022-03-28 with total page 190 pages. Available in PDF, EPUB and Kindle. Book excerpt: There are books about product and companies but no books about a company as a product. The Vice Chair arrives from orbit around a corporation with a doctrine of leadership without authority for business warriors who reject control, live in a world of influencers, and aspire to become one. Process and culture converge as competitive advantage by refashioning priorities for Industry 4.0 through unorthodox lenses in a no holds-barred treatment of influence and leverage complete with coaching, mantras, and essential tales of leadership. Competitive action is focused through design thinking and transformation within a social system. A greater metamorphosis combines personal development with management of a company as though it were a product, leading to culture, branding, and innovation in the form of actionable values.
Book Synopsis Compassion-Driven Innovation by : Nicole Reineke
Download or read book Compassion-Driven Innovation written by Nicole Reineke and published by Business Expert Press. This book was released on 2022-01-04 with total page 209 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book is for pathfinders— product, services, business, and nonprofit managers searching for ways to reach beyond the artificial barriers that constrain innovation and make “work” harder. Inspired by real life trailblazers and their own experiences, the authors decode the secrets of achieving breakthrough success at both organizational and interpersonal levels. Learn to use their methodology with the help of checklists and detailed examples that will transform your thinking and skills.
Book Synopsis Hidden Challenges by : Elizabeth Florent Treacy
Download or read book Hidden Challenges written by Elizabeth Florent Treacy and published by Business Expert Press. This book was released on 2022-10-10 with total page 235 pages. Available in PDF, EPUB and Kindle. Book excerpt: Going far beyond a purely rational-structural way of looking at change in organizations, this book contributes well researched insights into often-overlooked organizational blind spots. The authors share their own experiences in clear and accessible language, exploring recovery from cumulative crises; nostalgia and postalgia; victimization of leaders; dealing with narcissistic leaders; and a writing process for reducing anxiety through self-reflection. Anyone who works in an organization—large or small—will gain new perspectives on the most difficult challenge of all: understanding human behavior in times of change.
Book Synopsis Platform Thinking by : Daniel Trabucchi
Download or read book Platform Thinking written by Daniel Trabucchi and published by Business Expert Press. This book was released on 2023-05-10 with total page 238 pages. Available in PDF, EPUB and Kindle. Book excerpt: What does platform thinking mean? It is the ability to put platform-based mechanisms at the core of digital business transformations in business. Digital platforms like Uber, Spotify, Airbnb, Booking.com, and many others completely re-shaped the daily life of millions of users. However, many innovation leaders struggle to conceive the significance of their impact. Platform-based business models are not just the real of geeks’ startups, digital services, and Unicorns. This book shows there that their potential in creating value is higher than suspected. Even though platform ecosystems are complex, readers will take on a journey to become platform thinkers. Their eyes will be trained to look beyond what’s visible and start reading the platform world around them. Then, they will be guided into a step-by-step process and learn how to write a new platform model from scratch. This book is the result of a decade of research. It offers both a framework and practical instruments to champion digital transformation in any organization. It is specially intended for those who are interested in the glittering platform world and are still trying to figure it out.
Download or read book The Future Is BIG written by Uma Vanka and published by Business Expert Press. This book was released on 2023-08-24 with total page 234 pages. Available in PDF, EPUB and Kindle. Book excerpt: How to benefit from emerging technologies From the daggers and axes of the cavemen societies to today’s spacecraft, self-driving cars, metaverses, and AI-filled societies, technology has significantly emerged and brought about a massive transformation to our lives. The pace of this innovation has been particularly colossal in this industrial era, continuously disrupting our lives. Where will this imminent tech take us in the future? This book will dissect how various aspects of our lives will be transformed in the years to come, with a particular focus on how to benefit from these emerging technologies. You will gain a 360-degree view by getting a historical perspective of technology since discussions about the future are seldom complete without history. The ongoing debate on whether technology will replace our jobs in the future is causing great panic. Technology will not take away our jobs; lack of technology certainly will. This book provides a freight of the latest tech-driven trends to equip everyone to face the future, like a one-time software upgrade. Whether you're a freshly graduated student, a bewildered parent, or a tech enthusiast, this book offers everything you need to stay ahead of the game. It will also help budding entrepreneurs and corporate professionals identify opportunities to incorporate tech into their businesses through a glimpse into the future.
Book Synopsis Texas State Journal of Medicine by :
Download or read book Texas State Journal of Medicine written by and published by . This book was released on 1913 with total page 404 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis The Hindu Equilibrium by : Deepak Lal
Download or read book The Hindu Equilibrium written by Deepak Lal and published by Oxford University Press. This book was released on 2005 with total page 486 pages. Available in PDF, EPUB and Kindle. Book excerpt: India is an emerging giant. This book explains its long economic stagnation and recent rise by examining its social, political and historical evolution in long term perspective. It explains how its distinct social system based on caste arose and why it still is of importance in its political and social arrangements, despite India's recent move from the plan to market.
Book Synopsis Human Life, Action and Ethics by : G.E.M. Anscombe
Download or read book Human Life, Action and Ethics written by G.E.M. Anscombe and published by Andrews UK Limited. This book was released on 2011-11-18 with total page 296 pages. Available in PDF, EPUB and Kindle. Book excerpt: A collection of essays by the celebrated philosopher Elizabeth Anscombe. This collection includes papers on human nature and practical philosophy, together with the classic 'Modern Moral Philosophy'
Download or read book The Urban Whale written by Scott D. Kraus and published by Harvard University Press. This book was released on 2009-01-01 with total page 566 pages. Available in PDF, EPUB and Kindle. Book excerpt: In 1980 a group of scientists censusing marine mammals in the Bay of Fundy was astonished at the sight of 25 right whales. It was, one scientist later recalled, "like finding a brontosaurus in the backyard." Until that time, scientists believed the North Atlantic right whale was extinct or nearly so. The sightings electrified the research community, spurring a quarter century of exploration, which is documented here. The authors present our current knowledge about the biology and plight of right whales, including their reproduction, feeding, genetics, and endocrinology, as well as fatal run-ins with ships and fishing gear. Employing individual identifications, acoustics, and population models, Scott Kraus, Rosalind Rolland, and their colleagues present a vivid history of this animal, from a once commercially hunted commodity to today's life-threatening challenges of urban waters. Hunted for nearly a millennium, right whales are now being killed by the ocean commerce that supports our modern way of life. This book offers hope for the eventual salvation of this great whale.
Book Synopsis Medically Assisted Death by : Robert Young
Download or read book Medically Assisted Death written by Robert Young and published by Cambridge University Press. This book was released on 2007-10-18 with total page 222 pages. Available in PDF, EPUB and Kindle. Book excerpt: Does a competent person suffering from a terminal illness or enduring an otherwise burdensome existence, who considers his life no longer of value but is incapable of ending it, have a right to be helped to die? Should someone for whom further medical treatment would be futile be allowed to die regardless of expressing a preference to be given all possible treatment? These are some of the questions that are asked and answered in this wide-ranging discussion of both the morality of medically assisted death and the justifiability of making certain instances legal. A case is offered in support of the moral and legal permissibility of specified instances of medically assisted death, along with responses to the main objections that have been levelled against it. The philosophical argument is bolstered by empirical evidence from The Netherlands and Oregon where voluntary euthanasia and physician-assisted suicide are already legal.
Book Synopsis Animals in the International Law of Armed Conflict by : Anne Peters
Download or read book Animals in the International Law of Armed Conflict written by Anne Peters and published by Cambridge University Press. This book was released on 2022-10-06 with total page 439 pages. Available in PDF, EPUB and Kindle. Book excerpt: Raises the novel legal question of animals during warfare, highlighting deficiencies in current practice and suggesting new readings and reforms.
Book Synopsis With Quakers in France by : Daniel Owen Stephens
Download or read book With Quakers in France written by Daniel Owen Stephens and published by . This book was released on 1921 with total page 376 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Gleanings in Bee Culture written by and published by . This book was released on 1881 with total page 604 pages. Available in PDF, EPUB and Kindle. Book excerpt:
