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Author : Richard McMunn
Publisher : How2Become Ltd
ISBN 13 : 1907558748
Total Pages : 161 pages
Book Rating : 4.9/5 (75 download)
Download or read book Interview Questions and Answers written by Richard McMunn and published by How2Become Ltd. This book was released on 2013-05 with total page 161 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Alison Green
Publisher : Ballantine Books
ISBN 13 : 0399181822
Total Pages : 306 pages
Book Rating : 4.3/5 (991 download)
Download or read book Ask a Manager written by Alison Green and published by Ballantine Books. This book was released on 2018-05-01 with total page 306 pages. Available in PDF, EPUB and Kindle. Book excerpt: From the creator of the popular website Ask a Manager and New York’s work-advice columnist comes a witty, practical guide to 200 difficult professional conversations—featuring all-new advice! There’s a reason Alison Green has been called “the Dear Abby of the work world.” Ten years as a workplace-advice columnist have taught her that people avoid awkward conversations in the office because they simply don’t know what to say. Thankfully, Green does—and in this incredibly helpful book, she tackles the tough discussions you may need to have during your career. You’ll learn what to say when • coworkers push their work on you—then take credit for it • you accidentally trash-talk someone in an email then hit “reply all” • you’re being micromanaged—or not being managed at all • you catch a colleague in a lie • your boss seems unhappy with your work • your cubemate’s loud speakerphone is making you homicidal • you got drunk at the holiday party Praise for Ask a Manager “A must-read for anyone who works . . . [Alison Green’s] advice boils down to the idea that you should be professional (even when others are not) and that communicating in a straightforward manner with candor and kindness will get you far, no matter where you work.”—Booklist (starred review) “The author’s friendly, warm, no-nonsense writing is a pleasure to read, and her advice can be widely applied to relationships in all areas of readers’ lives. Ideal for anyone new to the job market or new to management, or anyone hoping to improve their work experience.”—Library Journal (starred review) “I am a huge fan of Alison Green’s Ask a Manager column. This book is even better. It teaches us how to deal with many of the most vexing big and little problems in our workplaces—and to do so with grace, confidence, and a sense of humor.”—Robert Sutton, Stanford professor and author of The No Asshole Rule and The Asshole Survival Guide “Ask a Manager is the ultimate playbook for navigating the traditional workforce in a diplomatic but firm way.”—Erin Lowry, author of Broke Millennial: Stop Scraping By and Get Your Financial Life Together
Author : Trudy W. Banta
Publisher : John Wiley & Sons
ISBN 13 : 111890365X
Total Pages : 368 pages
Book Rating : 4.1/5 (189 download)
Download or read book Assessment Essentials written by Trudy W. Banta and published by John Wiley & Sons. This book was released on 2014-09-09 with total page 368 pages. Available in PDF, EPUB and Kindle. Book excerpt: A comprehensive expansion to the essential higher education assessment text This second edition of Assessment Essentials updates the bestselling first edition, the go-to resource on outcomes assessment in higher education. In this thoroughly revised edition, you will find, in a familiar framework, nearly all new material, examples from more than 100 campuses, and indispensable descriptions of direct and indirect assessment methods that have helped to educate faculty, staff, and students about assessment. Outcomes assessment is of increasing importance in higher education, especially as new technologies and policy proposals spotlight performance-based success measures. Leading authorities Trudy Banta and Catherine Palomba draw on research, standards, and best practices to address the timeless and timeliest issues in higher education accountability. New topics include: Using electronic portfolios in assessment Rubrics and course-embedded assessment Assessment in student affairs Assessing institutional effectiveness As always, the step-by-step approach of Assessment Essentials will guide you through the process of developing an assessment program, from the research and planning phase to implementation and beyond, with more than 100 examples along the way. Assessment data are increasingly being used to guide everything from funding to hiring to curriculum decisions, and all faculty and staff will need to know how to use them effectively. Perfect for anyone new to the assessment process, as well as for the growing number of assessment professionals, this expanded edition of Assessment Essentials will be an essential resource on every college campus.
Author : Michael G. Rumsey
Publisher : Psychology Press
ISBN 13 : 1134788134
Total Pages : 555 pages
Book Rating : 4.1/5 (347 download)
Download or read book Personnel Selection and Classification written by Michael G. Rumsey and published by Psychology Press. This book was released on 2013-05-13 with total page 555 pages. Available in PDF, EPUB and Kindle. Book excerpt: Bringing together several key elements needed to identify the most promising themes for future research in selection and classification, this book's underlying aim is to improve job performance by selecting the right persons and matching them most effectively with the right jobs. An emphasis is placed on current, innovative research approaches which in some cases depart substantially from traditional approaches. The contributors -- consisting of professionals in measurement, personnel research, and applied and military psychology -- discuss where the quantum advances of the last decade should take us further. Comprehensive coverage of the selection and classification domain is provided, including a broad range of topics in each of the following areas: performance conceptualization and measurement, individual differences, and selection and classification decision models. The presentations in each of these areas are integrated into a set of coherent themes. This integration was the product of structured group discussions which also resulted in a further evolution of some of the ideas presented.
Author : Patricia Pulliam Phillips
Publisher : Association for Talent Development
ISBN 13 : 1607285851
Total Pages : 251 pages
Book Rating : 4.6/5 (72 download)
Download or read book The ASTD Handbook of Measuring and Evaluating Training written by Patricia Pulliam Phillips and published by Association for Talent Development. This book was released on 2010-06-16 with total page 251 pages. Available in PDF, EPUB and Kindle. Book excerpt: A follow-on to ASTD's best-selling ASTD Handbook for Workplace Learning Professionals, the ASTD Handbook of Measuring and Evaluating Training includes more than 20 chapters written by preeminent practitioners in the learning evaluation field. This practical, how-to handbook covers best practices of learning evaluation and includes information about using technology and evaluating e-learning. Broad subject areas are evaluation planning, data collection, data analysis, and measurement and evaluation at work.
Author : Alexandra Cavoulacos
Publisher :
ISBN 13 : 0451495675
Total Pages : 338 pages
Book Rating : 4.4/5 (514 download)
Download or read book The New Rules of Work written by Alexandra Cavoulacos and published by . This book was released on 2017 with total page 338 pages. Available in PDF, EPUB and Kindle. Book excerpt: "In this definitive guide to the ever-changing modern workplace, Kathryn Minshew and Alexandra Cavoulacos, the co-founders of popular career website TheMuse.com, show how to play the game by the New Rules. The Muse is known for sharp, relevant, and get-to-the-point advice on how to figure out exactly what your values and your skills are and how they best play out in the marketplace. Now Kathryn and Alex have gathered all of that advice and more in The New Rules of Work. Through quick exercises and structured tips, the authors will guide you as you sort through your countless options; communicate who you are and why you are valuable; and stand out from the crowd. The New Rules of Work shows how to choose a perfect career path, land the best job, and wake up feeling excited to go to work every day-- whether you are starting out in your career, looking to move ahead, navigating a mid-career shift, or anywhere in between"--
Author : Ron Zemke
Publisher : AMACOM Div American Mgmt Assn
ISBN 13 : 0761213392
Total Pages : 270 pages
Book Rating : 4.7/5 (612 download)
Download or read book Delivering Knock Your Socks Off Service written by Ron Zemke and published by AMACOM Div American Mgmt Assn. This book was released on 2001 with total page 270 pages. Available in PDF, EPUB and Kindle. Book excerpt: Create a service advantage with the help of customer service guru Ron Zemke. In practical, easy-to-follow steps, learn trusted techniques and positive approaches that will inspire you to believe in the value of customer care and give you the skills and style to deliver it. This book takes these winning concepts to a new level with interactive features that enable you to turn the Knock Your Socks Off Service advantage to a competitive advantage in your own workplace. You will learn how to: ¿ See things from the customer¿s point of view ¿ Meet customer expectations and satisfy their needs ¿ Create a memorable experience for the customer ¿ Become easy to do business with ¿ Determine the right time to bend or break the rules ¿ Become a fantastic fixer and powerful problem-solver ¿ Cope effectively with "customers from hell" ¿ Avoid the ten deadly sins of customer service ¿ Formulate smart answers to tough customer questions
Author : Heather C. Robertson, PhD, LMHC, LPC, CASAC, CRC, NCC, ACS, BC-TMH
Publisher : Springer Publishing Company
ISBN 13 : 0826179959
Total Pages : 291 pages
Book Rating : 4.8/5 (261 download)
Download or read book Telemental Health and Distance Counseling written by Heather C. Robertson, PhD, LMHC, LPC, CASAC, CRC, NCC, ACS, BC-TMH and published by Springer Publishing Company. This book was released on 2020-12-28 with total page 291 pages. Available in PDF, EPUB and Kindle. Book excerpt: This timely text provides foundational knowledge and skills pertaining to ethical and evidence-based practice for mental health providers engaging in or considering using distance modalities to treat clients. Targeting day-to-day application, the book explains the core functions of Telemental Health counseling (TMH) and its use across a broad spectrum of mental health modalities and settings. Using the framework of the ACA divisions, ASCA, and CACREP core areas to examine TMH, the text provides instructions to develop skills that readers can apply directly to their own counseling interactions. Providing a wealth of information based on empirical and impartial views, the book helps readers examine the benefits and risks of distance counseling in various settings. It encompasses the history of TMH, ethical codes, legal guidelines, and recent research. Case studies and opportunities for self-reflection enable readers to envision distance counseling in real-world contexts, ask critical questions, and form conclusions about its utility in their practice. Of particular value is the "Voices from the Field" feature, where practitioners from different settings describe using distance counseling. The "Challenges and Opportunities" features discuss the pros and cons of telemental health practice. The book is written through the lens of professional counseling which makes it an ideal companion to Counselor Education program courses in Counseling Skills, Pre-Practicum, Advanced Theory, or elective coursework pertaining to distance counseling and telemental health. Key Features: Includes critical content pertaining to the COVID-19 crisis Expands the view of distance counseling to include such varied professionals as mental health, school, family, couple, rehabilitation, addiction specialists, etc. Presents abundant case studies to provide context and practical application Addresses the positive and negative aspects of practicing distance counseling Includes ethical issues in each chapter pertaining to designated core areas or specialty Presents "Questions of Practice" to foster critical thinking regarding the use of TMH in specific roles or functions, Offers "Voices from the Field" with real-world examples focusing on practicing TMH within the designated core areas or specialties Emphasizes ethical, practical, and logistical TMH practice in all chapters Written through the lens of a professional counselor who is also a board-certified telemental health provider
Author : Chandresh Agrawal
Publisher : Chandresh Agrawal
ISBN 13 :
Total Pages : 136 pages
Book Rating : 4./5 ( download)
Download or read book SBI Exam PDF-State Bank Of India Junior Associate (Customer Support & Sales) Exam-English Language Subject Only eBook written by Chandresh Agrawal and published by Chandresh Agrawal. This book was released on 2023-11-17 with total page 136 pages. Available in PDF, EPUB and Kindle. Book excerpt: SGN. The SBI Exam PDF-State Bank Of India Junior Associate (Customer Support & Sales) Exam-English Language Subject Only eBook Covers Practice Sets With Answers.
Author : Cariona Flaherty
Publisher : Learning Matters
ISBN 13 : 1529678641
Total Pages : 211 pages
Book Rating : 4.5/5 (296 download)
Download or read book Developing Academic Skills for Nursing Associates written by Cariona Flaherty and published by Learning Matters. This book was released on 2024-02-03 with total page 211 pages. Available in PDF, EPUB and Kindle. Book excerpt: If you are keen to succeed in your studies as a Trainee Nursing Associate, then this is the study skills book for you. Written specifically for students and apprentices, this 2nd edition prepares you for higher education by helping you to develop key academic skills like time management, independent learning, academic writing, referencing, and literature searches. The book also covers important skills for your future career as a Nursing Associate, including portfolio development, delivering presentations, and using digital technologies to support your learning. Key features: · Fully mapped to the new NMC standards of proficiency for nursing associates (2018) · Case studies, activities and other learning features help you master the skills, whatever your level. · Focused specifically on the skills you will need in your studies and practice, both now and in the future. ABOUT THE SERIES: The Understanding Nursing Associate Practice series (UNAP) is a new collection of books uniquely designed to support trainee Nursing Associates throughout their training and into a professional career.
Author : Quentin Docter
Publisher : John Wiley & Sons
ISBN 13 : 1118421655
Total Pages : 1376 pages
Book Rating : 4.1/5 (184 download)
Download or read book CompTIA A+ Complete Study Guide written by Quentin Docter and published by John Wiley & Sons. This book was released on 2012-09-17 with total page 1376 pages. Available in PDF, EPUB and Kindle. Book excerpt: CompTIA Authorized, fully updated Study Guide for the leading IT certification: CompTIA A+ CompTIA A+ is the de facto certification for IT technicians. Some vendors even require employees to achieve certification as part of their job training. This book prepares you for both required exams: 220-801 and 220-802. Totally updated to cover the 2012 exams, this popular prep guide covers all the exam objectives. Readers will also have access to additional study tools, including the Sybex Test Engine with bonus practice exams, electronic flashcards, and a glossary of important terms in searchable PDF form. Includes a coupon for 10% Off CompTIA Certification Exams A complete study guide to both exams required for CompTIA A+ certification, the standard certification for software and hardware vendors and major technology companies Covers personal computer components, laptops and portable devices, operating systems (including mobile), printers and scanners, networks, security, safety and environmental issues, communication, and professionalism Provides clear and concise information on crucial hardware and operating system maintenance and troubleshooting topics Offers practical examples, real-world insights, exam highlights, and end-of-chapter reviews CompTIA A+ Complete Study Guide prepares the diligent student to pass both parts of the A+ exam with confidence.
Author :
Publisher :
ISBN 13 :
Total Pages : 332 pages
Book Rating : 4.F/5 ( download)
Download or read book Research Report written by and published by . This book was released on 1990 with total page 332 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Albert M. Cook
Publisher : Elsevier Health Sciences
ISBN 13 : 0323291015
Total Pages : 497 pages
Book Rating : 4.3/5 (232 download)
Download or read book Assistive Technologies- E-Book written by Albert M. Cook and published by Elsevier Health Sciences. This book was released on 2014-11-14 with total page 497 pages. Available in PDF, EPUB and Kindle. Book excerpt: - NEW! Global issues content broadens the focus of application beyond North America to include technology applications and service delivery in developing countries. - NEW! Ethical issues and occupational justice content exposes you to vital information as you start interacting with clients. - NEW! More case studies added throughout the text foster an understanding of how assistive technologies are used and how they function. - NEW! Updated content reflects current technology and helps keep you current. - NEW! Explicit applications of the HAAT model in each of the chapters on specific technologies and more emphasis on the interactions among the elements make content even easier to understand.
Author : Cybellium
Publisher : Cybellium
ISBN 13 : 1836798466
Total Pages : 229 pages
Book Rating : 4.8/5 (367 download)
Download or read book Microsoft Certified: Dynamics 365 Customer Service Functional Consultant Associate (MB-230) written by Cybellium and published by Cybellium . This book was released on with total page 229 pages. Available in PDF, EPUB and Kindle. Book excerpt: Welcome to the forefront of knowledge with Cybellium, your trusted partner in mastering the cutting-edge fields of IT, Artificial Intelligence, Cyber Security, Business, Economics and Science. Designed for professionals, students, and enthusiasts alike, our comprehensive books empower you to stay ahead in a rapidly evolving digital world. * Expert Insights: Our books provide deep, actionable insights that bridge the gap between theory and practical application. * Up-to-Date Content: Stay current with the latest advancements, trends, and best practices in IT, Al, Cybersecurity, Business, Economics and Science. Each guide is regularly updated to reflect the newest developments and challenges. * Comprehensive Coverage: Whether you're a beginner or an advanced learner, Cybellium books cover a wide range of topics, from foundational principles to specialized knowledge, tailored to your level of expertise. Become part of a global network of learners and professionals who trust Cybellium to guide their educational journey. www.cybellium.com
Author : Quentin Docter
Publisher : John Wiley & Sons
ISBN 13 : 1119515963
Total Pages : 228 pages
Book Rating : 4.1/5 (195 download)
Download or read book CompTIA A+ Complete Deluxe Study Guide written by Quentin Docter and published by John Wiley & Sons. This book was released on 2019-05-29 with total page 228 pages. Available in PDF, EPUB and Kindle. Book excerpt: The ultimate Sybex guide to the A+ certification, fully updated and revised The CompTIA A+ Complete Deluxe Study Guide: Exams 220-1001 and 220-1002, Fourth Edition is your comprehensive guide for acing the exam and earning A+ certification. Covering 100 percent of the objectives for both exams, this essential study tool gets you up to speed on essential A+ knowledge and skills. Master the critical competencies associated with hardware and software, system maintenance, troubleshooting, connectivity, and more—with practical examples drawn from real-world experience, you’ll develop the skill set employers demand in today’s IT environment. End-of-chapter reviews help you gauge your progress and stay on track for success, while exam highlights give you a sneak preview of what to expect on the big day. This deluxe edition provides access to the Sybex interactive online test bank, featuring bonus sets of electronic flashcards, a searchable glossary, and 4 additional practice exams to help you study from anywhere, any time. It also includes the ebook in multiple formats—prepare for the exam across multiple devices. CompTIA A+ certification is the industry-leading standard for IT professionals. Hundreds of companies require their computer technicians to hold this valuable credential. Now in its fourth edition, this revised and updated study guide includes expanded coverage of virtualization and cloud computing, mobile hardware installation, network security, and more, to reflect the latest changes in the A+ exam. Providing all the information you need to earn your A+ certification, this invaluable resource will help you: Understand and troubleshoot network connectivity issues Install and configure Windows, iOS, Android, Apple OSX, and Linux operating systems Track your progress and test your understanding with interactive online study tools The CompTIA A+ Complete Deluxe Study Guide, Fourth Edition arms you with the tools and knowledge necessary to take your skills to the next level. Whether a first-time candidate or IT professional in need of recertification, this essential study guide will help you prepare, practice, and pass with minimal burden and maximum results.
Author : Adam Seitchik
Publisher :
ISBN 13 :
Total Pages : 176 pages
Book Rating : 4.3/5 (91 download)
Download or read book Employer Strategies for a Changing Labor Force written by Adam Seitchik and published by . This book was released on 1990 with total page 176 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Quentin Docter
Publisher : John Wiley & Sons
ISBN 13 : 1118515137
Total Pages : 1271 pages
Book Rating : 4.1/5 (185 download)
Download or read book CompTIA A+ Complete Deluxe Study Guide Recommended Courseware written by Quentin Docter and published by John Wiley & Sons. This book was released on 2012-09-20 with total page 1271 pages. Available in PDF, EPUB and Kindle. Book excerpt: Everything you need to prepare for the CompTIA A+ exams CompTIA A+ is the most sought-after certification for PC technicians. This guide covers every aspect of the required exams 220-801 and 220-802. Fully updated to cover the latest best practices, current software and hardware, and mobile OSes, this Deluxe guide also includes an exclusive bonus CD featuring additional practice exams, flashcards, instructional videos, and the entire e-book in ePDF, eMobi, and ePub versions. Includes a coupon for 10% Off CompTIA Certification Exams Fully updated to cover the latest exams and exam objectives Covers personal computer components, laptops and portable devices, operating systems, printers and scanners, networks, security, safety and environmental issues, communication, and professionalism Bonus CD features the Sybex Test Engine with additional practice exams, twice the electronic flashcards as the Standard edition, and eMobi, ePub, and ePDF versions of the book CompTIA A+ Complete Deluxe Study Guide, 2nd Edition is a complete test-prep guide that will help you pass the A+ exam with confidence.
