Customer Service for Kids

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Author :
Publisher : Gratitude Publishing
ISBN 13 : 0961692324
Total Pages : 44 pages
Book Rating : 4.9/5 (616 download)

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Book Synopsis Customer Service for Kids by : Maureen G. Mulvaney

Download or read book Customer Service for Kids written by Maureen G. Mulvaney and published by Gratitude Publishing. This book was released on 2017-04-01 with total page 44 pages. Available in PDF, EPUB and Kindle. Book excerpt: MGM, the #1 Rated School Nutrition Speaker and Author, loaded this easy-to-read, emotion-evoking book with practical, proven strategies you can use immediately in your School Cafeteria to create ‘Magical Experiences’ for Your Customers--The Kids.

Competing for Kids

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Author :
Publisher : Wheatmark, Inc.
ISBN 13 : 1627876332
Total Pages : 320 pages
Book Rating : 4.6/5 (278 download)

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Book Synopsis Competing for Kids by : Kelly E. Middleton

Download or read book Competing for Kids written by Kelly E. Middleton and published by Wheatmark, Inc.. This book was released on 2018-07-12 with total page 320 pages. Available in PDF, EPUB and Kindle. Book excerpt: When was the last time you reflected on the quality of customer service your school gives to your students? As alternate forms of education become more prominent, public education faces the challenge of losing its best and brightest students to the competition. Competing for Kids is a full-service manual for giving great customer service throughout your school district. By implementing the concepts in this book, public schools can become more appealing and more successful in retaining and attracting students. Competing for Kids teaches: How the best companies use customer service to compete at the highest levelHow these twenty-one business concepts can help public schools better compete with other forms of educationHow to develop a district-wide customer service plan for all staff members working in the public school arena

Hot Stuff to Help Kids Chill Out

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Publisher :
ISBN 13 : 9780965761000
Total Pages : 68 pages
Book Rating : 4.7/5 (61 download)

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Book Synopsis Hot Stuff to Help Kids Chill Out by : Jerry Wilde

Download or read book Hot Stuff to Help Kids Chill Out written by Jerry Wilde and published by . This book was released on 1997 with total page 68 pages. Available in PDF, EPUB and Kindle. Book excerpt: An empowering book designed to encourage youth to handle their anger before their anger handles them.

Kids Need to Be Safe

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Publisher : Free Spirit Publishing
ISBN 13 : 1575427419
Total Pages : 18 pages
Book Rating : 4.5/5 (754 download)

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Book Synopsis Kids Need to Be Safe by : Julie Nelson

Download or read book Kids Need to Be Safe written by Julie Nelson and published by Free Spirit Publishing. This book was released on 2005-12-15 with total page 18 pages. Available in PDF, EPUB and Kindle. Book excerpt: “Kids are important… They need safe places to live, and safe places to play.” For some kids, this means living with foster parents. In simple words and full-color illustrations, this book explains why some kids move to foster homes, what foster parents do, and ways kids might feel during foster care. Children often believe that they are in foster care because they are “bad.” This book makes it clear that the troubles in their lives are not their fault; the message throughout is one of hope and support. Includes resources and information for parents, foster parents, social workers, counselors, and teachers.

Families Change

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Publisher : Free Spirit Publishing
ISBN 13 : 1575427427
Total Pages : 18 pages
Book Rating : 4.5/5 (754 download)

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Book Synopsis Families Change by : Julie Nelson

Download or read book Families Change written by Julie Nelson and published by Free Spirit Publishing. This book was released on 2006-11-15 with total page 18 pages. Available in PDF, EPUB and Kindle. Book excerpt: All families change over time. Sometimes a baby is born, or a grown-up gets married. And sometimes a child gets a new foster parent or a new adopted mom or dad. Children need to know that when this happens, it’s not their fault. They need to understand that they can remember and value their birth family and love their new family, too. Straightforward words and full-color illustrations offer hope and support for children facing or experiencing change. Includes resources and information for birth parents, foster parents, social workers, counselors, and teachers.

Quiet Kids

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Author :
Publisher : Routledge
ISBN 13 : 1000495469
Total Pages : 138 pages
Book Rating : 4.0/5 (4 download)

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Book Synopsis Quiet Kids by : Christine Fonseca

Download or read book Quiet Kids written by Christine Fonseca and published by Routledge. This book was released on 2021-09-09 with total page 138 pages. Available in PDF, EPUB and Kindle. Book excerpt: Being an introverted child is difficult, especially in an ever-increasingly noisy world. Often viewed as aloof, unmotivated, or conceited, introverted children are deeply misunderstood by parents, educators, and even their peers. That's where Quiet Kids: Help Your Introverted Child Succeed in an Extroverted World comes in. Designed to provide parents with a blueprint for understanding the nature of introversion, Quiet Kids provides specific strategies to teach children how to thrive in a world that may not understand them. Presented in an easy-to-read, conversational style, the book uses real-world examples and stories from introverts and parents to show parents and educators how to help children develop resiliency and enhance the positive qualities of being an introvert. With specific strategies to address academic performance, bullying, and resiliency, Quiet Kids is a must-read for anyone wishing to enhance the lives of introverted children.

How to Talk So Kids Will Listen & Listen So Kids Will Talk

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Author :
Publisher : Harper Collins
ISBN 13 : 0380811960
Total Pages : 306 pages
Book Rating : 4.3/5 (88 download)

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Book Synopsis How to Talk So Kids Will Listen & Listen So Kids Will Talk by : Adele Faber

Download or read book How to Talk So Kids Will Listen & Listen So Kids Will Talk written by Adele Faber and published by Harper Collins. This book was released on 1999-10 with total page 306 pages. Available in PDF, EPUB and Kindle. Book excerpt: You Can Stop Fighting With Your Chidren! Here is the bestselling book that will give you the know–how you need to be more effective with your children and more supportive of yourself. Enthusiastically praised by parents and professionals around the world, the down–to–earth, respectful approach of Faber and Mazlish makes relationships with children of all ages less stressful and more rewarding. Their methods of communication, illustrated with delightful cartoons showing the skills in action, offer innovative ways to solve common problems.

Kids as Customers

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Publisher :
ISBN 13 : 9780669276275
Total Pages : 0 pages
Book Rating : 4.2/5 (762 download)

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Book Synopsis Kids as Customers by : James U. McNeal

Download or read book Kids as Customers written by James U. McNeal and published by . This book was released on 1992 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: An indispensable guide for companies marketing to four-to twelve-year-olds.

Anxiety Relief for Kids

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Publisher : New Harbinger Publications
ISBN 13 : 1626259550
Total Pages : 174 pages
Book Rating : 4.6/5 (262 download)

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Book Synopsis Anxiety Relief for Kids by : Bridget Flynn Walker

Download or read book Anxiety Relief for Kids written by Bridget Flynn Walker and published by New Harbinger Publications. This book was released on 2017-11-01 with total page 174 pages. Available in PDF, EPUB and Kindle. Book excerpt: “Just what the doctor ordered! A clear, concise, and practical guide to help parents help their children master their anxieties.” —Laurel J. Schultz, MD, MPH, community pediatrician at Golden Gate Pediatrics If you have a child with anxiety, you need quick, in-the-moment solutions you can easily use now to help your child face their fears and worries. Written by a psychologist and expert in childhood anxiety, this easy-to-use guide offers proven-effective cognitive behavioral therapy (CBT) and exposure skills you can use at home, in social settings, or anywhere anxiety takes hold. Anxiety Relief for Kids provides quick solutions based in evidence-based CBT and exposure therapy—two of the most effective treatments for anxiety disorders. You’ll find a background and explanation of the different types of anxiety disorders, in case you aren’t sure whether or not your child has one. You’ll also learn to identify your child’s avoidant and safety behaviors—the strategies your child uses to cope with their anxiety, such as repeatedly checking their homework or asking the same questions repeatedly—as well as anxiety triggers that set your child off. With this book, you’ll find a wealth of information regarding your child’s specific anxiety disorder and how to respond to it. For example, if your child has obsessive compulsive disorder (OCD), the skills you use to help them are different than other anxiety disorders. No matter your child’s specific symptoms or diagnosis, you’ll discover tailored interventions you can use now to help your child thrive. If your child has an anxiety disorder, simple, everyday activities can be a real challenge. The practical solutions in this book will help you deal with your child’s anxiety when it happens and restore balance and order to both your lives. What readers are saying: “I was surprised to learn how much of what I was doing as a parent was exacerbating (and not helping) our son's anxiety.” — Kath “This book does such a great job of explaining what anxiety is, the range of ways it can show up in kids (and/or adults) and how you can get it under control. ... The guidance laid out is priceless and will be beneficial to anyone suffering from anxiety.” — Jennifer “This is a very practical and informative book that will guide parents in helping their children suffering from anxiety or worry. ... Cognitive behavioral therapy is the backbone of Dr. Walker's approach and she makes the approach clear and accessible to non-professionals. A great addition to any parent’s bookshelf!” — Michael This book has been selected as an Association for Behavioral and Cognitive Therapies Self-Help Book Recommendation— an honor bestowed on outstanding self-help books that are consistent with cognitive behavioral therapy (CBT) principles and that incorporate scientifically tested strategies for overcoming mental health difficulties. Used alone or in conjunction with therapy, our books offer powerful tools readers can use to jump-start changes in their lives.

Angel Catcher for Kids

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Author :
Publisher : Chronicle Books
ISBN 13 : 9780811834438
Total Pages : 70 pages
Book Rating : 4.8/5 (344 download)

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Book Synopsis Angel Catcher for Kids by : Amy Eldon

Download or read book Angel Catcher for Kids written by Amy Eldon and published by Chronicle Books. This book was released on 2002-06 with total page 70 pages. Available in PDF, EPUB and Kindle. Book excerpt:

The Customer Service Survival Kit

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Author :
Publisher : AMACOM
ISBN 13 : 0814431844
Total Pages : 209 pages
Book Rating : 4.8/5 (144 download)

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Book Synopsis The Customer Service Survival Kit by : Richard Gallagher

Download or read book The Customer Service Survival Kit written by Richard Gallagher and published by AMACOM. This book was released on 2013-03-20 with total page 209 pages. Available in PDF, EPUB and Kindle. Book excerpt: Issues with customers can send even the most seasoned service professionals into red alert. Discover how to effectively communicate your way out of any difficult spot. By providing clear techniques, behavioral science insights, case studies, situation-specific advice, and actionable practice exercises, workplace communication expert Richard Gallagher has created a resource that can help anyone master the delicate art of communication. In The?Customer Service Survival Kit, you’ll find tangible tips and tricks to help you discover: how to lean into criticism, how to avoid trigger phrases that can make bad situations worse, the secret to helping people feel heard, how to safely deliver bad news, and how to become immune to intimidation--among many other skills. The Customer Service Survival Kit recognizes that the worst customer situations demand more of front-line employees than good intentions and the right attitude. With the help of these valuable insights, lessons, and indispensable problem-solving tools, your organization holds the key to radically improving its customer service reputation.

First Phone

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Publisher : Penguin
ISBN 13 : 059353834X
Total Pages : 145 pages
Book Rating : 4.5/5 (935 download)

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Book Synopsis First Phone by : Catherine Pearlman, PhD, LCSW

Download or read book First Phone written by Catherine Pearlman, PhD, LCSW and published by Penguin. This book was released on 2022-07-26 with total page 145 pages. Available in PDF, EPUB and Kindle. Book excerpt: A fun and informative illustrated kids’ guide to safely and productively navigating the digital landscape. Cellphones have become a fact of life, with children as young as eight (yes, eight!) getting their very own “devices.” Such boundless access means our kids are in nearly constant contact with technology that was designed specifically for adults. And they’re doing so without any type of road map. Enter First Phone: the essential book that apprehensive parents can confidently hand to their kids to read as they begin their journey into the digital world. In First Phone, Catherine Pearlman—licensed clinical social worker and parenting expert—speaks directly to eight- to twelve-year-old children about digital safety in a manner that is playful, engaging, and age-appropriate. With insights and strategies supported by the latest research, First Phone offers: • guidance on privacy, boundaries, social media, and even sexting (yes, young children need to learn about sexting before it happens!) • best digital hygiene and self-care practices, including when to put the darn phone down, when to turn off notifications, and where to charge • how to be a kind and compassionate upstander in a digital world An essential companion when your child receives their first phone, this book provides kids the tools and information they need while giving their parents peace of mind.

Keys to Terrific Customer Service (paperback)

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Author :
Publisher : Lulu.com
ISBN 13 : 0557004462
Total Pages : 133 pages
Book Rating : 4.5/5 (57 download)

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Book Synopsis Keys to Terrific Customer Service (paperback) by : Laurence Hatch

Download or read book Keys to Terrific Customer Service (paperback) written by Laurence Hatch and published by Lulu.com. This book was released on 2008-09-14 with total page 133 pages. Available in PDF, EPUB and Kindle. Book excerpt: Keys to Terrific Customer Service is not just a motivational book like hundreds of other customer service books on the market. It is a serious textbook that analyzes all aspects of customer satisfaction, trends in modern high-tech service delivery, and new concepts of measuring customer wants and needs. KTTCS is an ideal, inspirational resource for any small business owner, customer service manager, quality assurance specialist, service process planner, customer relations supervisor, or business consultant. Over 165 topics are covered in remarkable detail with clear examples and action plans.

Dangerous Customer Service

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Publisher : A&C Black
ISBN 13 : 1408127377
Total Pages : 189 pages
Book Rating : 4.4/5 (81 download)

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Book Synopsis Dangerous Customer Service by : Impact Innovation

Download or read book Dangerous Customer Service written by Impact Innovation and published by A&C Black. This book was released on 2011-11-07 with total page 189 pages. Available in PDF, EPUB and Kindle. Book excerpt: Dangerous Customer Services provides real help for real people in the real world. This is a guide for managers on the realities and practicalities of great customer service. An accessible guide, Dangerous Customer Service shows the reader how to cover the basics - what customers expect from a service and what they will take for granted - and how to create the magic that transforms that serivice into an extra special personal experience. Exercises and real-life examples will help the reader to learn and develop essential facets of customer services including loyalty, training your customer and services across cultures.

Jumpstart Your Customer Service

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Author :
Publisher : Sound Wisdom
ISBN 13 : 1937879429
Total Pages : 95 pages
Book Rating : 4.9/5 (378 download)

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Book Synopsis Jumpstart Your Customer Service by : Shawn Doyle

Download or read book Jumpstart Your Customer Service written by Shawn Doyle and published by Sound Wisdom. This book was released on 2014-04-03 with total page 95 pages. Available in PDF, EPUB and Kindle. Book excerpt: Turn Your Customers Into Raving Fans! Great customer service can be all the difference between a mediocre company and a profitable one. In this fun and easy to read book, you will discover 10 Jolts to Jumpstarting Your Own Customer Service. Wether you are a small business owner, customer service manager or an employee working in customer service, this book will upgrade your performance and help you: Create raving fans through exceptional customer service. Lower marketing expenses by retaining your current customers and getting free word of mouth. Create a work environment that you are excited to go to each day. Written by small business and customer service activists', Shawn Doyle, CSP and Lauren Anderson. They share practical steps that you can take advantage of right now. You will be inspired with real world stories of extraordinary customer service that will help you see your own small business or position in a whole new way. So what are you waiting for? Jumpstart Your Customer Service today!

Sensational Kids Revised Edition

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Publisher : Penguin
ISBN 13 : 069814905X
Total Pages : 466 pages
Book Rating : 4.6/5 (981 download)

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Book Synopsis Sensational Kids Revised Edition by : Lucy Jane Miller

Download or read book Sensational Kids Revised Edition written by Lucy Jane Miller and published by Penguin. This book was released on 2014-05-06 with total page 466 pages. Available in PDF, EPUB and Kindle. Book excerpt: The authoritative bestseller that presents the latest research on Sensory Processing Disorder--Revised and updated Sensory Processing Disorder is an increasingly common diagnosis, with a wide range of symptoms that can be difficult for parents and pediatricians to identify. In Sensational Kids, internationally renowned expert Dr. Miller shares her more than forty years of experience and research findings on SPD. Now in its fourteenth printing, with more than 50,000 copies sold in all formats, it is an authoritative and practical guide to understanding and treating this little-understood condition. Newly updated, this revised edition will include the latest research on SPD's relationship to autism, as well as new treatment options and coping strategies for parents, teachers, and others who care for kids with SPD. Other topics include: The signs and symptoms of SPD Its four major subtypes How the disorder is diagnosed and treated sensory strategies to help SPD kids develop, learn and succeed, in school and in life.

High-Tech, High-Touch Customer Service

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Author :
Publisher : AMACOM
ISBN 13 : 0814417914
Total Pages : 268 pages
Book Rating : 4.8/5 (144 download)

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Book Synopsis High-Tech, High-Touch Customer Service by : Micah Solomon

Download or read book High-Tech, High-Touch Customer Service written by Micah Solomon and published by AMACOM. This book was released on 2012-05-26 with total page 268 pages. Available in PDF, EPUB and Kindle. Book excerpt: Twitter, smartphones, and self-service kiosks are taking over, and tech-savvy business dealings are no longer an advantage--they’re a requirement. With entertaining humor and inarguable logic, author Micah Solomon offers surefire strategies for success by exploring the timelessness of customer service (i.e., what hasn’t changed), the high-tech tools that could give you a customer service advantage, and the systemic social shifts that are changing your customer’s expectations of the way you do business. You’ll learn inside secrets of wildly successful customer service initiatives, from internet startups to venerable brands, and how to turn casual customers into fervent supporters who will spread the word far and wide--online and off. High-Tech, High-Touch Customer Service does this by teaching readers the six major customer trends and what they mean for business; the eight unbreakable rules for social media customer service; how to effectively address online complainers and saboteurs on Yelp, Twitter, TripAdvisor, and other forums; how to understand and leverage the rising power of self-service; and how to build a company culture that breeds stellar customer service.With special features including lessons from the latest newsworthy customer service blunders, you’ll be equipped to retool old-fashioned customer service and turn time-strapped, screen-addicted, value-savvy, and socially engaged critics into fervent loyal customers who help your business thrive.