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Customer Relationship Manager Diploma City Of London College Of Economics 3 Months 100 Online Self Paced
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Author :City of London College of Economics Publisher :City of London College of Economics ISBN 13 : Total Pages :185 pages Book Rating :4./5 ( download)
Book Synopsis Customer Relationship Manager Diploma - City of London College of Economics - 3 months - 100% online / self-paced by : City of London College of Economics
Download or read book Customer Relationship Manager Diploma - City of London College of Economics - 3 months - 100% online / self-paced written by City of London College of Economics and published by City of London College of Economics. This book was released on with total page 185 pages. Available in PDF, EPUB and Kindle. Book excerpt: Overview In this diploma course you will learn how to deal with customer issues best. Content - CRM Success Factors - The Customer Service/Sales Profile - Managing Your Customer Service/Sales Profile - Choosing Your CRM Strategy - Managing and Sharing Customer Data - Tools for Capturing Customer Information - Service-Level Agreements - E-Commerce: Customer Relationship on the Internet - Managing Relationships Through Conflict - Fighting Complacency: The “Seven-Year Itch” - Resetting Your CRM Strategy Duration 3 months Assessment The assessment will take place on the basis of one assignment at the end of the course. Tell us when youfeel ready to take the exam and we’ll send you the assign- ment questions. Study material The study material will be provided in separate files by email / download link.
Author :City of London College of Economics Publisher :City of London College of Economics ISBN 13 : Total Pages :415 pages Book Rating :4./5 ( download)
Book Synopsis Customer Service Officer Diploma - City of London College of Economics - 3 months - 100% online / self-paced by : City of London College of Economics
Download or read book Customer Service Officer Diploma - City of London College of Economics - 3 months - 100% online / self-paced written by City of London College of Economics and published by City of London College of Economics. This book was released on with total page 415 pages. Available in PDF, EPUB and Kindle. Book excerpt: Overview Want to get hired as a customer service officer or work as a freelancer and advise companies? Good customer service is hard to find. Content - Creating the customer-centric organization - Take it from the top: Service management - Keeping your customers: Simple actions, significant payoffs - Road blocks: When the going gets through - Working in a wired world: Customer service on the web - Don’ts of customer service - Tips for constructive conflict with co-workers - Ways to get better service as a customer Duration 3 months Assessment The assessment will take place on the basis of one assignment at the end of the course. Tell us when you feel ready to take the exam and we’ll send you the assignment questions. Study material The study material will be provided in separate files by email / download link.
Author :City of London College of Economics Publisher :City of London College of Economics ISBN 13 : Total Pages :1036 pages Book Rating :4./5 ( download)
Book Synopsis Diploma in Management - City of London College of Economics - 3 months - 100% online / self-paced by : City of London College of Economics
Download or read book Diploma in Management - City of London College of Economics - 3 months - 100% online / self-paced written by City of London College of Economics and published by City of London College of Economics. This book was released on with total page 1036 pages. Available in PDF, EPUB and Kindle. Book excerpt: Overview The ultimate management course. Do not only become a manager, become a leader! Content - What managers do - Hiring and retaining the very best people - Motivating employees - Coaching and development - Setting goals - Working with teams - Including interviews - Case studies - Worksheets - Cutting-edge techniques etc. Duration 3 months Assessment The assessment will take place on the basis of one assignment at the end of the course. Tell us when you feel ready to take the exam and we’ll send you the assignment questions. Study material The study material will be provided in separate files by email / download link.
Author :City of London College of Economics Publisher :City of London College of Economics ISBN 13 : Total Pages :786 pages Book Rating :4./5 ( download)
Book Synopsis Diploma in Fundraising (crowdfunding) - City of London College of Economics - 3 months - 100% online / self-paced by : City of London College of Economics
Download or read book Diploma in Fundraising (crowdfunding) - City of London College of Economics - 3 months - 100% online / self-paced written by City of London College of Economics and published by City of London College of Economics. This book was released on with total page 786 pages. Available in PDF, EPUB and Kindle. Book excerpt: Overview Did you ever wonder how to finance a project? Here’s how you can do it. Content - Getting Ready for Grantseeking - Writing Letters of Inquiry - The Budget: Translating Your Story from Words to Numbers - The Summary, Titles, and Headings: Preparing - Site Visits and Beyond: Interacting with Funders - Your Marketing Copy - 90 days to success in fundraising - Fundraising software - Fundraising with Social Media - Expert hints and tips - And much more Duration 3 months Assessment The assessment will take place on the basis of one assignment at the end of the course. Tell us when you feel ready to take the exam and we’ll send you the assignment questions. Study material The study material will be provided in separate files by email / download link.
Author :City of London College of Economics Publisher :City of London College of Economics ISBN 13 : Total Pages :356 pages Book Rating :4./5 ( download)
Book Synopsis Diploma in Managing Tourism and Hospitality Services - City of London College of Economics - 3 months - 100% online / self-paced by : City of London College of Economics
Download or read book Diploma in Managing Tourism and Hospitality Services - City of London College of Economics - 3 months - 100% online / self-paced written by City of London College of Economics and published by City of London College of Economics. This book was released on with total page 356 pages. Available in PDF, EPUB and Kindle. Book excerpt: Overview You not only will learn the theory but the international applications as well. Content - Quality and Service Management Perspectives - Understanding and Managing Customer Satisfaction with Wildlife-based Tourism Experiences - Management of Tourism - Development and Growth - Co-branding in the Restaurant Industry - Service System - Marketing Tourism Online - Quality Management for Events - Effective Management of Hotel Revenue - And much more Duration 3 months Assessment The assessment will take place on the basis of one assignment at the end of the course. Tell us when you feel ready to take the exam and we’ll send you the assign- ment questions. Study material The study material will be provided in separate files by email / download link.
Author :City of London College of Economics Publisher :City of London College of Economics ISBN 13 : Total Pages :7727 pages Book Rating :4./5 ( download)
Book Synopsis IT Consultant Diploma - City of London College of Economics - 12 months - 100% online / self-paced by : City of London College of Economics
Download or read book IT Consultant Diploma - City of London College of Economics - 12 months - 100% online / self-paced written by City of London College of Economics and published by City of London College of Economics. This book was released on with total page 7727 pages. Available in PDF, EPUB and Kindle. Book excerpt: Overview This course deals with everything you need to know to become a successful IT Consultant. Content - Business Process Management - Human Resource Management - IT Manager's Handbook - Principles of Marketing - The Leadership - Information Systems and Information Technology - IT Project Management Duration 12 months Assessment The assessment will take place on the basis of one assignment at the end of the course. Tell us when you feel ready to take the exam and we’ll send you the assignment questions. Study material The study material will be provided in separate files by email / download link.
Author :City of London College of Economics Publisher :City of London College of Economics ISBN 13 : Total Pages :385 pages Book Rating :4./5 ( download)
Book Synopsis Business NLP Coach Diploma - City of London College of Economics - 3 months - 100% online / self-paced by : City of London College of Economics
Download or read book Business NLP Coach Diploma - City of London College of Economics - 3 months - 100% online / self-paced written by City of London College of Economics and published by City of London College of Economics. This book was released on with total page 385 pages. Available in PDF, EPUB and Kindle. Book excerpt: Overview Use NLP to realise your goals and aspirations at work and acquire exceptional negotiation skills. Content - Building working relationships that work - Leading people to perform - Achieving business excellence - 10 Business benefits of NLP - And more Duration 3 months Assessment The assessment will take place on the basis of one assignment at the end of the course. Tell us when you feel ready to take the exam and we’ll send you the assignment questions. Study material The study material will be provided in separate files by email / download link.
Author :City of London College of Economics Publisher :City of London College of Economics ISBN 13 : Total Pages :2135 pages Book Rating :4./5 ( download)
Book Synopsis Marketing Manager Diploma (Master's level) - City of London College of Economics - 12 months - 100% online / self-paced by : City of London College of Economics
Download or read book Marketing Manager Diploma (Master's level) - City of London College of Economics - 12 months - 100% online / self-paced written by City of London College of Economics and published by City of London College of Economics. This book was released on with total page 2135 pages. Available in PDF, EPUB and Kindle. Book excerpt: Overview The ultimate course in marketing. Nothing will be uncovered. Content - What is Marketing? - Marketing Management - Marketing Management Philosophies - Marketing Challenges into the Next Century - Marketing and Society: Social Responsibility and Marketing Ethics - Social Criticisms of Marketing - Citizen and Public Actions to Regulate - Business Actions Towards Socially Responsible - Principles for Public Policy Towards Marketing - Strategic Marketing Planning - The Global Market Place - Business Markets and Business Buyer Behaviour - Market Information and Marketing Research - Core Strategy - And many more Duration 12 months Assessment The assessment will take place on the basis of one assignment at the end of the course. Tell us when you feel ready to take the exam and we’ll send you the assignment questions. Study material The study material will be provided in separate files by email / download link.
Author :City of London College of Economics Publisher :City of London College of Economics ISBN 13 : Total Pages :510 pages Book Rating :4./5 ( download)
Book Synopsis Diploma in Business - City of London College of Economics - 6 months - 100% online / self-paced by : City of London College of Economics
Download or read book Diploma in Business - City of London College of Economics - 6 months - 100% online / self-paced written by City of London College of Economics and published by City of London College of Economics. This book was released on with total page 510 pages. Available in PDF, EPUB and Kindle. Book excerpt: Overview The diploma in business provides the core business knowledge and skills needed to move into management roles or become an entrepreneur and launch your own company. Content - The U. S Business Environment - Business Ethics and Social Responsibility - Entrepreneurship, New Ventures, and Business Ownership - The Global Context of Business - Business Management - Organizing the Business - Operations Management and Quality - Employee Behavior and Motivation - Leadership and Decision Making - Human Resource Management and Labor Relations - Marketing Processes and Consumer Behavior - Pricing, Distribution, and Promoting Products - Information Technology for Business - The Role of Accountants and Accounting Information - Money and Banking - Managing Finances Duration 6 months Assessment The assessment will take place on the basis of one assignment at the end of the course. Tell us when you feel ready to take the exam and we’ll send you the assignment questions. Study material The study material will be provided in separate files by email / download link.
Author :City of London College of Economics Publisher :City of London College of Economics ISBN 13 : Total Pages :1104 pages Book Rating :4./5 ( download)
Book Synopsis Diploma in Marketing - City of London College of Economics - 6 months - 100% online / self-paced by : City of London College of Economics
Download or read book Diploma in Marketing - City of London College of Economics - 6 months - 100% online / self-paced written by City of London College of Economics and published by City of London College of Economics. This book was released on with total page 1104 pages. Available in PDF, EPUB and Kindle. Book excerpt: Overview The ultimate course in marketing. Nothing will be uncovered. Content - What is Marketing? - Marketing Management - Marketing Management Philosophies - Marketing Challenges into the Next Century - Marketing and Society: Social Responsibility and Marketing Ethics - Social Criticisms of Marketing - Citizen and Public Actions to Regulate - Business Actions Towards Socially Responsible - Principles for Public Policy Towards Marketing - Strategic Marketing Planning - The Global Market Place - Business Markets and Business Buyer Behaviour - Market Information and Marketing Research - Core Strategy - And many more Duration 6 months Assessment The assessment will take place on the basis of one assignment at the end of the course. Tell us when you feel ready to take the exam and we’ll send you the assignment questions. Study material The study material will be provided in separate files by email / download link.
Author :City of London College of Economics Publisher :City of London College of Economics ISBN 13 : Total Pages :523 pages Book Rating :4./5 ( download)
Book Synopsis Diploma in International Human Resource Management - City of London College of Economics - 3 months - 100% online / self-paced by : City of London College of Economics
Download or read book Diploma in International Human Resource Management - City of London College of Economics - 3 months - 100% online / self-paced written by City of London College of Economics and published by City of London College of Economics. This book was released on with total page 523 pages. Available in PDF, EPUB and Kindle. Book excerpt: Overview In this diploma course you will deal with all aspects of International Human Resource Management. Content - HRM in Europe - HRM in East Asia - HRM in Developing Countries - Composing an International Staff - Women’s Role in International Management - And much more Duration 3 months Assessment The assessment will take place on the basis of one assignment at the end of the course. Tell us when you feel ready to take the exam and we’ll send you the assignment questions. Study material The study material will be provided in separate files by email / download link.
Author :City of London College of Economics Publisher :City of London College of Economics ISBN 13 : Total Pages :459 pages Book Rating :4./5 ( download)
Book Synopsis High Performance Coach Diploma - City of London College of Economics - 3 months - 100% online / self-paced by : City of London College of Economics
Download or read book High Performance Coach Diploma - City of London College of Economics - 3 months - 100% online / self-paced written by City of London College of Economics and published by City of London College of Economics. This book was released on with total page 459 pages. Available in PDF, EPUB and Kindle. Book excerpt: Overview If you want to learn how to help clients in achieving a specific personal or professional goal by providing training and guidance, then this course if for you. In this diploma course you will learn several kinds of coaching approaches, such as “The Psychodynamic Approach”, “The Cognitive behavioural Approach”, “The NLP Approach” as well as others to become a professional coach. The study material has been written by leading international authors, each chapter of the book makes explicit links between theory and practice, with questions and case studies facilitating further reflection on the topic. Content There are three parts you have to deal with: - Part 1 explores the theoretical traditions underpinning coaching, such as cognitive-behavioural, gestalt and existential. - Part 2 covers applied contexts, formats or types of coaching, such as developmental, life, executive, peer, team and career coaching. - Part 3 focuses on professional issues that impact on the coach, such as ethics, supervision, continuing professional development, standards and mental health issues. Duration 3 months Assessment The assessment will take place on the basis of one assignment at the end of the course. Tell us when you feel ready to take the exam and we’ll send you the assignment questions. Study material The study material will be provided in separate files by email / download link.
Author :City of London College of Economics Publisher :City of London College of Economics ISBN 13 : Total Pages :1000 pages Book Rating :4./5 ( download)
Book Synopsis ETF Advisor Diploma - City of London College of Economics - 3 months - 100% online / self-paced by : City of London College of Economics
Download or read book ETF Advisor Diploma - City of London College of Economics - 3 months - 100% online / self-paced written by City of London College of Economics and published by City of London College of Economics. This book was released on with total page 1000 pages. Available in PDF, EPUB and Kindle. Book excerpt: Overview Did you ever want to know more about ETFs? With this diploma course you will acquire an in-depth understanding to become a successful ETF Advisor. Content - What ETFs are - How ETFs are Created and Priced - ETFs Compared to Index Mutual Funds - Advantages and Disadvantages of ETFs - Tax and Operational Efficiency of Exchange-Traded Funds - International Diversification of ETFs - ETF Basket - ETF Regulation - Comparing Fees by Structure - Actively Managed ETFs - Calculating the Net Asset Value - Currency ETFs -And much more Duration 3 months Assessment The assessment will take place on the basis of one assignment at the end of the course. Tell us when you feel ready to take the exam and we’ll send you the assignment questions. Study material The study material will be provided in separate files by email / download link.
Download or read book Ask a Manager written by Alison Green and published by Ballantine Books. This book was released on 2018-05-01 with total page 306 pages. Available in PDF, EPUB and Kindle. Book excerpt: From the creator of the popular website Ask a Manager and New York’s work-advice columnist comes a witty, practical guide to 200 difficult professional conversations—featuring all-new advice! There’s a reason Alison Green has been called “the Dear Abby of the work world.” Ten years as a workplace-advice columnist have taught her that people avoid awkward conversations in the office because they simply don’t know what to say. Thankfully, Green does—and in this incredibly helpful book, she tackles the tough discussions you may need to have during your career. You’ll learn what to say when • coworkers push their work on you—then take credit for it • you accidentally trash-talk someone in an email then hit “reply all” • you’re being micromanaged—or not being managed at all • you catch a colleague in a lie • your boss seems unhappy with your work • your cubemate’s loud speakerphone is making you homicidal • you got drunk at the holiday party Praise for Ask a Manager “A must-read for anyone who works . . . [Alison Green’s] advice boils down to the idea that you should be professional (even when others are not) and that communicating in a straightforward manner with candor and kindness will get you far, no matter where you work.”—Booklist (starred review) “The author’s friendly, warm, no-nonsense writing is a pleasure to read, and her advice can be widely applied to relationships in all areas of readers’ lives. Ideal for anyone new to the job market or new to management, or anyone hoping to improve their work experience.”—Library Journal (starred review) “I am a huge fan of Alison Green’s Ask a Manager column. This book is even better. It teaches us how to deal with many of the most vexing big and little problems in our workplaces—and to do so with grace, confidence, and a sense of humor.”—Robert Sutton, Stanford professor and author of The No Asshole Rule and The Asshole Survival Guide “Ask a Manager is the ultimate playbook for navigating the traditional workforce in a diplomatic but firm way.”—Erin Lowry, author of Broke Millennial: Stop Scraping By and Get Your Financial Life Together
Book Synopsis The Official Index to the Financial Times by :
Download or read book The Official Index to the Financial Times written by and published by . This book was released on 1996 with total page 1286 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis The College Board college handbook by : College Entrance Examination Board
Download or read book The College Board college handbook written by College Entrance Examination Board and published by . This book was released on 2005 with total page 2084 pages. Available in PDF, EPUB and Kindle. Book excerpt: Presents a collection of profles on 2000 four-year and 1,6000 two-year accredited colleges, including information on enrollment, major fields of study, admissions requirements, tuition and fees, and student activities.
Book Synopsis College Handbook 2011 by : The College Board
Download or read book College Handbook 2011 written by The College Board and published by College Board. This book was released on 2010-06-22 with total page 2226 pages. Available in PDF, EPUB and Kindle. Book excerpt: This is the only guide available that contains objective information on every accredited college in the United States — 2,150 four-year colleges and universities, and 1,650 two-year community colleges and technical schools. With its clearly laid-out entries and more than 40 indexes, the College Handbook 2011 is the fastest, easiest way for students to narrow a college search and compare the schools that they’re interested in. • Targeted information for home-schooled students and students considering community college as an option. • Useful features for black and Hispanic students. • Tables of early decision and wait-list outcomes show information that can’t be found in any other guide. • Comprehensive listings of student services, majors, athletics, on-campus activities and campus computing. • Planning calendar and worksheets help students organize their applications and stay on track. • Purchasers qualify for a $10 discount on The Official SAT Online Course™, the only course offered by the test makers. • Updated annually by a team of editors who verify information with each college — making the College Handbook 2011 the best college reference guide.
