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Costs And Quality Of Online Dispute Resolution
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Book Synopsis Costs and Quality of Online Dispute Resolution by : Martin Gramatikov
Download or read book Costs and Quality of Online Dispute Resolution written by Martin Gramatikov and published by Maklu. This book was released on 2012 with total page 196 pages. Available in PDF, EPUB and Kindle. Book excerpt: Of the ODR movement and review of the relevant literature / Marta Poblet -- Definitions of online dispute resolution / Simon Thomson & Avrom Sherr -- ODR and trans-border disputes / Przemysław Pecherzewski & Piotr Rodziewicz -- EU regulation on ODR : an introduction and some thoughts / Graham Ross -- Normative and positive developments in the field of online dispute resolution : the European Union level / Bilyana Gyaurova-Wegertseder -- What dispute resolution tasks to support with ODR, and how to support them / Jelle van Veenen -- Measuring the costs of ODR / Martin Gramatikov -- Quality of ODR procedures / Laura Klaming -- Dimension of the quality of the outcome of dispute resolution processes / Martin Gramatikov & Robert Porter.
Author :Gabrielle Kaufmann-Kohler Publisher :Kluwer Law International B.V. ISBN 13 :9041123180 Total Pages :406 pages Book Rating :4.0/5 (411 download)
Book Synopsis Online Dispute Resolution by : Gabrielle Kaufmann-Kohler
Download or read book Online Dispute Resolution written by Gabrielle Kaufmann-Kohler and published by Kluwer Law International B.V.. This book was released on 2004-01-01 with total page 406 pages. Available in PDF, EPUB and Kindle. Book excerpt: In a world governed by speed, the Internet plays a growing role in many of today's innovations, and the resolution of disputes using electronic means of communication may soon be part of everyday legal practice. This book offers a survey of the current state of play in online dispute resolution, from the methods and information technology currently in use to the range of regulatory solutions proposed by shareholders. Taking their analysis a step further, the authors also address this new field's most pressing issues, including possible amendments of existing legislation, treaties, and arbitration and other ADR rules. Online Dispute Resolution: Challenges for Contemporary Justice is an in-depth study of online dispute resolution today, discussing among other topics: the different methods of ODR; fields of use; ways to bring parties to online dispute resolution; validity and effects of clauses entered into online and providing for online mediation or arbitration; issues surrounding electronic communications and evidence in arbitration; and, enforcement of online dispute resolution outcomes, both through court proceedings and built-in enforcement mechanisms. This book also covers issues related to security and e-commerce in general. As a special feature, it contains a section on existing online dispute resolution providers, complete with interviews and statistics. Online Dispute Resolution: Challenges for Contemporary Justice is a significant resource for legal counsel, to arbitral institutions, ODR and ADR service providers, governments and governmental and non-governmental organizations, as well as to those with a more academic interest. This book will provide a greater understanding of online dispute resolution to persons in the fields of arbitration and ADR, e-commerce, intellectual property, civil procedure, international law, international trade and commerce, and information technology.
Book Synopsis Online Dispute Resolution For Business by : Colin Rule
Download or read book Online Dispute Resolution For Business written by Colin Rule and published by John Wiley & Sons. This book was released on 2003-02-03 with total page 338 pages. Available in PDF, EPUB and Kindle. Book excerpt: In this original and highly useful resource, Colin Rule—a pioneer in the field of online dispute resolution (ODR)—shows how ODR can be used to resolve conflicts which inevitably arise both online and offline in business and commerce. Based on exclusive research and up-to-date best practices, Online Dispute Resolution for Business presents expert advice on how ODR can save time and money, offering timely suggestions and proven approaches for resolving business related conflicts online.
Book Synopsis Getting to :-) by : Jelle van Veenen
Download or read book Getting to :-) written by Jelle van Veenen and published by Maklu. This book was released on 2011 with total page 175 pages. Available in PDF, EPUB and Kindle. Book excerpt: The potential of online communication to reduce the costs of dispute resolution has long been recognized. Apart from cost reduction, online applications may also improve the quality of dispute resolution. Online communication can be limiting when offline processes are copied into an online environment. However, by designing processes specifically for the medium, innovations are possible that are not available in offline dispute resolution. In this book, the limitations and benefits of using online communication for dispute resolution processes are investigated. The book also explores the potential of online communication to support a specific dispute resolution process. The focus is on tools to support integrative negotiation, which is a common method for negotiating disputes, used widely in legal practice and embedded in the formal system of many countries in the form of court-annexed mediation. The process is usually described in general terms. In this research, the process is broken down into 14 concrete tasks. Additionally, several chapters describe how online applications may support users in dealing with communication issues (miscommunication, distrust, and strong emotions), in uncovering interests, and in developing creative outcomes. Examples from three applications demonstrate how these methods are being used in practice.
Book Synopsis Online Dispute Resolution for Consumers in the European Union by : Pablo Cortés
Download or read book Online Dispute Resolution for Consumers in the European Union written by Pablo Cortés and published by Routledge. This book was released on 2010-09-13 with total page 283 pages. Available in PDF, EPUB and Kindle. Book excerpt: Offers an account of ODR for consumers in the EU context, presenting a comprehensive investigation of the development of ODR for business to consumer disputes within the EU. This book examines the role of both the European legislator with the Mediation Directive and the English judiciary in encouraging the use of mediation.
Author :Mohamed S. Abdel Wahab Publisher :Eleven International Publishing ISBN 13 :9789490947255 Total Pages :0 pages Book Rating :4.9/5 (472 download)
Book Synopsis Online Dispute Resolution by : Mohamed S. Abdel Wahab
Download or read book Online Dispute Resolution written by Mohamed S. Abdel Wahab and published by Eleven International Publishing. This book was released on 2012 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book provides a state-of-the-art overview and assessment of the status quo and future of the Online Dispute Resolution (ODR) field. International, comparative, and interdisciplinary approaches have been utilized. Written by leading ODR scholars, the first part of the book includes an in-depth assessment of ODR, its applications, and its future in a comparative and analytical context. The second section offers a regional oriented approach, where the prospects, challenges, and success of ODR - and its applications in the North America, Latin America, Africa, Australia, Europe, and Asia - are mapped and fully addressed. The book is a must read text by scholars, practitioners, academics, and researchers in the dispute resolution and information technology field.
Download or read book Digital Justice written by Ethan Katsh and published by Oxford University Press. This book was released on 2017-03-09 with total page 352 pages. Available in PDF, EPUB and Kindle. Book excerpt: Improving access to justice has been an ongoing process, and on-demand justice should be a natural part of our increasingly on-demand society. What can we do for example when Facebook blocks our account, we're harassed on Twitter, discover that our credit report contains errors, or receive a negative review on Airbnb? How do we effectively resolve these and other such issues? Digital Justice introduces the reader to new technological tools to resolve and prevent disputes bringing dispute resolution to cyberspace, where those who would never look to a court for assistance can find help for instance via a smartphone. The authors focus particular attention on five areas that have seen great innovation as well as large volumes of disputes: ecommerce, healthcare, social media, labor, and the courts. As conflicts escalate with the increase in innovation, the authors emphasize the need for new dispute resolution processes and new ways to avoid disputes, something that has been ignored by those seeking to improve access to justice in the past.
Book Synopsis Reducing Construction Costs by : National Research Council
Download or read book Reducing Construction Costs written by National Research Council and published by National Academies Press. This book was released on 2007-10-09 with total page 68 pages. Available in PDF, EPUB and Kindle. Book excerpt: The National Academy of Construction (NAC) has determined that disputes, and their accompanying inefficiencies and costs, constitute a significant problem for the industry. In 2002, the NAC assessed the industry's progress in attacking this problem and determined that although the tools, techniques, and processes for preventing and efficiently resolving disputes are already in place, they are not being widely used. In 2003, the NAC helped to persuade the Center for Construction Industry Studies (CCIS) at the University of Texas and the Alfred P. Sloan Foundation to finance and conduct empirical research to develop accurate information about the relative transaction costs of various forms of dispute resolution. In 2004 the NAC teamed with the Federal Facilities Council (FFC) of the National Research Council to sponsor the "Government/Industry Forum on Reducing Construction Costs: Uses of Best Dispute Resolution Practices by Project Owners." The forum was held on September 23, 2004, at the National Academy of Sciences in Washington, D.C. Speakers and panelists at the forum addressed several topics. Reducing Construction Costs addresses topics such as the root causes of disputes and the impact of disputes on project costs and the economics of the construction industry. A second topic addressed was dispute resolution tools and techniques for preventing, managing, and resolving construction- related disputes. This report documents examples of successful uses of dispute resolution tools and techniques on some high-profile projects, and also provides ways to encourage greater use of dispute resolution tools throughout the industry. This report addresses steps that owners of construction projects (who have the greatest ability to influence how their projects are conducted) should take in order to make their projects more successful.
Book Synopsis Executive Guide to Managing Disputes by : Gary L. Kaplan
Download or read book Executive Guide to Managing Disputes written by Gary L. Kaplan and published by Beard Books. This book was released on 2009-03 with total page 170 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Executive Guide to Managing Disputes not only explains why litigation is so costly, but also how to manage disputes sensibly to avoid unnecessary litigation, reduce costs, and improve results. The book shows how ADR (i.e., Alternative Dispute Resolution) can short-cut disputes, and how to use often inexpensive dispute management programs to contain costs and achieve favorable outcomes.
Book Synopsis A Handbook for Measuring the Costs and Quality of Access to Justice by : Martin Gramatikov
Download or read book A Handbook for Measuring the Costs and Quality of Access to Justice written by Martin Gramatikov and published by Maklu. This book was released on 2010 with total page 98 pages. Available in PDF, EPUB and Kindle. Book excerpt: This handbook was developed by the Tilburg Institute for Interdisciplinary Studies of Civil Law and Conflict Resolution Systems (The Netherlands). It offers practical information on the use of a methodology for measuring the cost and quality of paths to justice, from the perspective of users. How do clients of justice systems like the way in which their needs and concerns are voiced? Do they feel they received sufficient information about the procedure? Do they think the outcome was fair and did it help to solve their problem? Do they think the procedure was a value for their money? How much time did they spend? This methodology provides answers to such questions so that citizens using the justice system can voice their needs and providers of justice services can improve their processes.
Book Synopsis The New Handshake by : Amy J. Schmitz
Download or read book The New Handshake written by Amy J. Schmitz and published by . This book was released on 2017 with total page 149 pages. Available in PDF, EPUB and Kindle. Book excerpt: Where we are now -- What consumers want -- Lessons learned on ebay -- The business case for resolutions -- Bringing consumer advocacy online -- Ethical considerations -- Envisioning a global redress system -- The design: newhandshake.org -- How it could succeed and how it could fail -- Case studies -- What's next -- Conclusion
Download or read book Mediation written by Dwight Golann and published by . This book was released on 2006 with total page 504 pages. Available in PDF, EPUB and Kindle. Book excerpt: This exciting new coursebook is designed to teach students how to represent clients effectively in resolving disputes through mediation. Written by the authors of a successful comprehensive casebook on dispute resolution and leading texts on mediating legal disputes, this book: includes all of the mediation material in their RESOLVING DISPUTES text, plus selected materials from the negotiation and hybrid sections includes chapters on negotiation styles and techniques, including problem-solving, competitive, and other approaches to bargaining expands on specific issues, such as process techniques and emotional barriers presents new coverage of material not in the parent book, such as readings on public policy concerns and decision analysis is accompanied by a unique teaching DVD available free of charge to adopters. The 18-chapter, 120-minute DVD presents professional-quality video of mediation and negotiation created by the authors, As well as excerpts from leading mediation videos is accompanied by a thorough Teacheriquest;s Manual with detailed syllabi, teaching notes, discussion points, exercises, simulations, role-plays, and suggestions for movies and film clips. The Teacher's Manual shows how teachers can bring classes alive by coordinating text, role-plays, and DVD video of experts playing the students' roles MEDIATION: The Roles of Advocate and Neutral has a distinctly practical focus: the text integrates theory with skills and strategies, ethics, The law, and problems drawn from practice, with greater emphasis than other texts on issues that students will encounter in legal practice focuses on the lawyer's perspective as an agent for clients includes examples from headline cases, literature, and practice draws on the authors' roles as leading ADR teachers, trainers, and practitioners of mediation in the United States and internationally
Book Synopsis Systematic Analysis in Dispute Resolution by : Stuart S. Nagel
Download or read book Systematic Analysis in Dispute Resolution written by Stuart S. Nagel and published by Praeger. This book was released on 1991-08-30 with total page 312 pages. Available in PDF, EPUB and Kindle. Book excerpt: Editors Nagel and Mills, along with their contributors, explore the theory and practice of this technique. They demonstrate how to clarify, understand and develop the various options available under alternative dispute resolution, and how to evaluate the probable outcomes.
Book Synopsis Online Dispute Resolution by : Faye Wang
Download or read book Online Dispute Resolution written by Faye Wang and published by Chandos Publishing. This book was released on 2008-09-30 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book helps lawyers, practitioners, legislators and students understand and cope with the challenges of e-commerce, and to learn about the most up-to-date technology and regulation of Online Dispute Resolution (ODR). It introduces different forms of online dispute resolution, against the background of Alternative Dispute Resolution (ADR) developments in the off-line environment; crucially, it examines the current technology and legal status of ODR in the EU, US, Asia and Australia, and discusses the relations between the various parties in dispute resolutions, especially the Fifth party for the provider of the technology. It further analyses the four most successful examples, such as Michigan Cybercourt, WIPO-UDRP, eBay-SquareTrade and AAA-CyberSettle. Finally, a proposal for resolving e-contract disputes via ODR is provided, and a code of conduct recommended in order to regulate the electronic commerce market.
Book Synopsis Online Dispute Resolution by : Ethan Katsh
Download or read book Online Dispute Resolution written by Ethan Katsh and published by Jossey-Bass. This book was released on 2001-05-23 with total page 240 pages. Available in PDF, EPUB and Kindle. Book excerpt: An essential tool for dispute resolution professionals as well as for anyone considering using dispute resolution in their lives and work, Online Dispute Resolution explains the many diverse and unique applications of doing conflict resolution online. The expert authors examine the tremendous growth of online dispute resolution-including its use by eBay and other e-commerce companies-and reveal the enormous possibilities to come, along with the many employment opportunities for practitioners in the field. They show how the online environment will affect the role of those who are concerned with dispute resolution just as it has brought changes to those who practice law, sell stocks, or run for office. For those who see the value of technology as a critical building block in the future of dispute resolution, Online Dispute Resolution will be an indispensable resource.
Download or read book Resolving Disputes written by Jay Folberg and published by Aspen Publishing. This book was released on 2021-09-14 with total page 804 pages. Available in PDF, EPUB and Kindle. Book excerpt: Buy a new version of this textbook and receive access to the Connected eBook on CasebookConnect, including: lifetime access to the online ebook with highlight, annotation, and search capabilities, plus an outline tool and other helpful resources. Connected eBooks provide what you need most to be successful in your law school classes. Learn more about Connected eBooks. Resolving Disputes: Theory, Practice, and Law, Fourth Edition, covers negotiation, mediation, arbitration, and hybrid approaches, preparing law students to represent clients in all types of alternative dispute resolution. The text is practical, while grounded in theory. Drawing on the authors’ decades of experience as teachers, practicing neutrals, and ADR trainers, this casebook provides vivid examples from actual cases, literature, and current media. It also offers diverse readings by leading authors, along with comprehensive video-based resources and attention to prominent developments in the field. The text integrates coverage of law, ethics, and practice, as well as interesting notes, thoughtful problems, and provocative questions. New to the Fourth Edition: Fresh new material and perspectives benefiting from two new coauthors More problems, techniques, resources, and video-based examples of effective representation in mediation Integrated access to videos, allowing students to view professionals applying techniques discussed in the book as they read Streamlined presentation—concise excerpts and summaries that allow shorter reading assignments Greater coverage of online dispute resolution (ODR) and dispute systems design (DSD)—two of the most important new directions in the field Increased focus on gender, #MeToo, culture, social activism, historical inequities, anti-racism, and other crucial issues affecting dispute resolution today Discussion of how dispute resolution is changing with new technological advances, social trends and hybrid processes Expanded arbitration section, with attention to adhesion contracts, recent cases and legislation Access to arbitration games, exercises and streaming interviews with top arbitration experts An in-depth chapter on mixing ADR modes and hybrid processes Professors and student will benefit from: Organization and readings designed to be used as part of an active experiential class without sacrificing the deep knowledge expected in a law school course Informal writing style, interesting examples, practical advice, and thought-provoking questions, all written specifically for law students who will soon represent clients in resolving disputes Practice-based approach that helps students apply the concepts and better identify the value in the content Exercises and problems that facilitate classroom discussion
Book Synopsis Online Arbitration by : Faye Fangfei Wang
Download or read book Online Arbitration written by Faye Fangfei Wang and published by Taylor & Francis. This book was released on 2017-08-14 with total page 208 pages. Available in PDF, EPUB and Kindle. Book excerpt: Innovative initiatives for online arbitration are needed to aid in resolving cross-border commercial and consumer disputes in the EU, UK, US and China. This book provides a comparative study of online dispute resolution (ODR) systems and a model of best practices, taking into consideration the features and characteristics of various practical experiences/examples of ODR services and technological development for ODR systems and platforms. The book begins with a theoretical approach, looking into the challenges in the use of online arbitration in commercial transactions and analysing the potential adoption of technology-assisted arbitration (e.g. Basic ODR systems and Intelligent/Advanced ODR systems) in resolving certain types of international commercial and consumer disputes. It then investigates the legal obstacles to adopting ODR by examining the compatibility of technology with current legislation and regulatory development. Finally, it suggests appropriate legal and technological measures to promote the recognition of ODR, in particular online arbitration, for cross-border commercial and consumer disputes. By exploring both the theoretical framework and the practical considerations of online arbitration, this book will be a vital reference for lawyers, policy-makers, government officials, industry professionals and academics who are involved with online arbitration.
