Conflicts And Conversations

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Difficult Conversations

Author : Douglas Stone
Publisher : Penguin
ISBN 13 : 0593511697
Total Pages : 401 pages
Book Rating : 4.5/5 (935 download)

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Book Synopsis Difficult Conversations by : Douglas Stone

Download or read book Difficult Conversations written by Douglas Stone and published by Penguin. This book was released on 2023-08-22 with total page 401 pages. Available in PDF, EPUB and Kindle. Book excerpt: The 10th-anniversary edition of the New York Times business bestseller-now updated with "Answers to Ten Questions People Ask" We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the Harvard Negotiation Project, the organization that brought you Getting to Yes, Difficult Conversations provides a step-by-step approach to having those tough conversations with less stress and more success. you'll learn how to: · Decipher the underlying structure of every difficult conversation · Start a conversation without defensiveness · Listen for the meaning of what is not said · Stay balanced in the face of attacks and accusations · Move from emotion to productive problem solving

Difficult Conversations

Author : Douglas Stone
Publisher : Penguin
ISBN 13 : 014313759X
Total Pages : 401 pages
Book Rating : 4.1/5 (431 download)

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Book Synopsis Difficult Conversations by : Douglas Stone

Download or read book Difficult Conversations written by Douglas Stone and published by Penguin. This book was released on 2023-08-22 with total page 401 pages. Available in PDF, EPUB and Kindle. Book excerpt: From the Harvard Negotiation Project—which brought you the megabestseller GETTING TO YES—this practical guide will help you handle your most difficult conversations with confidence and skill Whether dealing with an underperforming employee or a challenging colleague, disagreeing with your spouse about money or child-rearing, negotiating with a client, or simply saying "No," "I'm sorry," or "I love you," we attempt or avoid difficult conversations every day. No matter how competent we are, we all have conversations that cause anxiety and frustration. This book can help. Based on almost thirty years of research, Difficult Conversations walks you through a step-by-step approach for how to have your toughest conversations with less stress and more success. You'll learn how to: • Decipher the underlying structure and challenge of every difficult conversation • Raise tough issues without triggering defensiveness • Manage strong emotions—yours and theirs • Keep your balance no matter how the other person responds • Get to the heart of the matter in ways that promote learning and build relationships Filled with examples from everyday life, this third edition is thoroughly updated and addresses issues such as race, culture, gender, power, social media, and communicating via technology as we talk to one another across the world—and across worldviews. With constructive communication an ever more critical need in personal, professional, and public life, Difficult Conversations is a classic you will turn to again and again for powerful, practical advice.

Difficult Conversations

Author : Bruce Patton
Publisher : Penguin UK
ISBN 13 : 0241992478
Total Pages : 352 pages
Book Rating : 4.2/5 (419 download)

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Book Synopsis Difficult Conversations by : Bruce Patton

Download or read book Difficult Conversations written by Bruce Patton and published by Penguin UK. This book was released on 2021-01-28 with total page 352 pages. Available in PDF, EPUB and Kindle. Book excerpt: The 10th anniversary edition of the classic guide to handling life's toughest conversations What is a difficult conversation? Asking for a pay rise, saying 'no' to your boss or spouse, confronting a friend, apologizing. We all have conversations that we dread and find unpleasant. But can we develop the skills to make such situations less stressful and more productive? Based on fifteen years of research and consultations with thousands of people, Difficult Conversations pinpoints what works. It teaches us to work through them by understanding that we're not engaging in one dialogue but three: - The "what happened" conversation (what do we believe was said and done) - The "feelings" conversation (the emotional impact on everyone involved) - The "identity" conversation (what does this mean for everyone's opinion of themselves) Use this ground-breaking, step-by-step book to turn your difficult conversations into positive, problem-solving experiences.

Changing the Conversation

Author : Dana Caspersen
Publisher : Penguin
ISBN 13 : 069841067X
Total Pages : 271 pages
Book Rating : 4.6/5 (984 download)

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Book Synopsis Changing the Conversation by : Dana Caspersen

Download or read book Changing the Conversation written by Dana Caspersen and published by Penguin. This book was released on 2015-01-27 with total page 271 pages. Available in PDF, EPUB and Kindle. Book excerpt: The seventeen key principles for transforming conflict—in a beautiful package from the creator of The 48 Laws of Power From Joost Elffers, the packaging genius behind the huge New York Times bestsellers The 48 Laws of Power, The 33 Strategies of War, and The Art of Seduction, comes this invaluable manual that teaches seventeen fundamentals for turning any conflict into an opportunity for growth. Beautifully packaged in a graphic, two-color format, Changing the Conversation is written by conflict expert Dana Caspersen and is filled with real-life examples, spot-on advice, and easy-to-grasp exercises that demonstrate transformative ways to break out of destructive patterns, to create useful dialogue in difficult situations, and to find long-lasting solutions for conflicts. Sure to claim its place next to Getting to Yes, this guide will be a go-to resource for resolving conflicts.

Crucial Conversations: Tools for Talking When Stakes are High, Third Edition

Author : Joseph Grenny
Publisher : McGraw Hill Professional
ISBN 13 : 1260474194
Total Pages : 332 pages
Book Rating : 4.2/5 (64 download)

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Book Synopsis Crucial Conversations: Tools for Talking When Stakes are High, Third Edition by : Joseph Grenny

Download or read book Crucial Conversations: Tools for Talking When Stakes are High, Third Edition written by Joseph Grenny and published by McGraw Hill Professional. This book was released on 2021-10-26 with total page 332 pages. Available in PDF, EPUB and Kindle. Book excerpt: Keep your cool and get the results you want when faced with crucial conversations. This New York Times bestseller and business classic has been fully updated for a world where skilled communication is more important than ever. The book that revolutionized business communications has been updated for today’s workplace. Crucial Conversations provides powerful skills to ensure every conversation—especially difficult ones—leads to the results you want. Written in an engaging and witty style, the book teaches readers how to be persuasive rather than abrasive, how to get back to productive dialogue when others blow up or clam up, and it offers powerful skills for mastering high-stakes conversations, regardless of the topic or person. This new edition addresses issues that have arisen in recent years. You’ll learn how to: Respond when someone initiates a crucial conversation with you Identify and address the lag time between identifying a problem and discussing it Communicate more effectively across digital mediums When stakes are high, opinions vary, and emotions run strong, you have three choices: Avoid a crucial conversation and suffer the consequences; handle the conversation poorly and suffer the consequences; or apply the lessons and strategies of Crucial Conversations and improve relationships and results. Whether they take place at work or at home, with your coworkers or your spouse, crucial conversations have a profound impact on your career, your happiness, and your future. With the skills you learn in this book, you'll never have to worry about the outcome of a crucial conversation again.

Conversations on Conflict Photography

Author : Lauren Walsh
Publisher : Bloomsbury Visual Arts
ISBN 13 : 1350049182
Total Pages : 377 pages
Book Rating : 4.3/5 (5 download)

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Book Synopsis Conversations on Conflict Photography by : Lauren Walsh

Download or read book Conversations on Conflict Photography written by Lauren Walsh and published by Bloomsbury Visual Arts. This book was released on 2019-10-03 with total page 377 pages. Available in PDF, EPUB and Kindle. Book excerpt: In today's image-saturated culture, the visual documentation of suffering around the world is more prevalent than ever. Yet instead of always deepening the knowledge or compassion of viewers, conflict photography can result in fatigue or even inspire apathy. Given this tension between the genre's ostensible goals and its effects, what is the purpose behind taking and showing images of war and crisis? Conversations on Conflict Photography invites readers to think through these issues via conversations with award-winning photographers, as well as leading photo editors and key representatives of the major human rights and humanitarian organizations. Framed by critical-historical essays, these dialogues explore the complexities and ethical dilemmas of this line of work. The practitioners relate the struggles of their craft, from brushes with death on the frontlines to the battles for space, resources, and attention in our media-driven culture. Despite these obstacles, they remain true to a purpose, one that is palpable as they celebrate remarkable success stories: from changing the life of a single individual to raising broad awareness about human rights issues. Opening with an insightful foreword by the renowned Sebastian Junger and richly illustrated with challenging, painful, and sometimes beautiful images, Conversations offers a uniquely rounded examination of the value of conflict photography in today's world.

HBR Guide to Dealing with Conflict (HBR Guide Series)

Author : Amy Gallo
Publisher : Harvard Business Review Press
ISBN 13 : 1633692167
Total Pages : 224 pages
Book Rating : 4.6/5 (336 download)

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Book Synopsis HBR Guide to Dealing with Conflict (HBR Guide Series) by : Amy Gallo

Download or read book HBR Guide to Dealing with Conflict (HBR Guide Series) written by Amy Gallo and published by Harvard Business Review Press. This book was released on 2017-03-14 with total page 224 pages. Available in PDF, EPUB and Kindle. Book excerpt: While some of us enjoy a lively debate with colleagues and others prefer to suppress our feelings over disagreements, we all struggle with conflict at work. Every day we navigate an office full of competing interests, clashing personalities, limited time and resources, and fragile egos. Sure, we share the same overarching goals as our colleagues, but we don't always agree on how to achieve them. We work differently. We rub each other the wrong way. We jockey for position. How can you deal with conflict at work in a way that is both professional and productive—where it improves both your work and your relationships? You start by understanding whether you generally seek or avoid conflict, identifying the most frequent reasons for disagreement, and knowing what approaches work for what scenarios. Then, if you decide to address a particular conflict, you use that information to plan and conduct a productive conversation. The HBR Guide to Dealing with Conflict will give you the advice you need to: Understand the most common sources of conflict Explore your options for addressing a disagreement Recognize whether you—and your counterpart—typically seek or avoid conflict Prepare for and engage in a difficult conversation Manage your and your counterpart's emotions Develop a resolution together Know when to walk away Arm yourself with the advice you need to succeed on the job, with the most trusted brand in business. Packed with how-to essentials from leading experts, the HBR Guides provide smart answers to your most pressing work challenges.

The Space Between Us

Author : Betty Pries
Publisher : MennoMedia, Inc.
ISBN 13 : 1513808702
Total Pages : 201 pages
Book Rating : 4.5/5 (138 download)

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Book Synopsis The Space Between Us by : Betty Pries

Download or read book The Space Between Us written by Betty Pries and published by MennoMedia, Inc.. This book was released on 2021-08-17 with total page 201 pages. Available in PDF, EPUB and Kindle. Book excerpt: Engage conflict to strengthen connections and build understanding. Conflict is inevitable. But rather than approaching conflicts as threats or problems to be solved, what if we could see our disagreements as opportunities for personal growth? Could our differences push us toward developing healthier relationships and communities? In The Space Between Us, facilitator and mediator Betty Pries gently guides readers toward seeing discord as an opportunity for positive change and a way to build resilience. Rooted in the conviction that conflict can strengthen our relationships and deepen our self-knowledge, Pries offers practical skills for engaging conflict and casts a vision for a more joy-filled future. To get here, Pries plumbs the depth of both conflict theory and contemplative spirituality, proposing a vision for engaging conflict in new and life-giving ways. Rooted in Christian practices of mindfulness, connecting with our most authentic selves, and deep listening to uncover new possibilities, this book offers new ways forward in the face of interpersonal and organizational conflicts.

Conflict Talk

Author : Allen D. Grimshaw
Publisher : CUP Archive
ISBN 13 : 9780521335508
Total Pages : 372 pages
Book Rating : 4.3/5 (355 download)

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Book Synopsis Conflict Talk by : Allen D. Grimshaw

Download or read book Conflict Talk written by Allen D. Grimshaw and published by CUP Archive. This book was released on 1990-04-19 with total page 372 pages. Available in PDF, EPUB and Kindle. Book excerpt: An examination of language use in the important area of social conflict.

Brave Talk

Author : Melody Stanford Martin
Publisher : Broadleaf Books
ISBN 13 : 1506462456
Total Pages : 295 pages
Book Rating : 4.5/5 (64 download)

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Book Synopsis Brave Talk by : Melody Stanford Martin

Download or read book Brave Talk written by Melody Stanford Martin and published by Broadleaf Books . This book was released on 2020-09-22 with total page 295 pages. Available in PDF, EPUB and Kindle. Book excerpt: When we disagree about fundamental issues, especially issues such as politics or religion, it can be incredibly difficult to maintain close interpersonal relationships. These differences have ended friendships and caused rifts in families. We need a tool to help us build more resilient relationships despite real and present differences. In Brave Talk, communications expert Melody Stanford Martin offers just such a tool: impasse. By learning to treat every conflict as if it's an impasse and temporarily suspend our desire to resolve differences, we make space for deeper understanding and stronger ties. Brave Talk offers hands-on skill-building in critical thinking, power sharing, and rhetoric. Combining real-life storytelling, engaging illustrations, and rigorous academic sources, this book blends humor, creativity, and interactive learning to help everyday people develop better skills for navigating conflict in order to build stronger relationships and healthier communities.

The Big Book of Conflict Resolution Games: Quick, Effective Activities to Improve Communication, Trust and Collaboration

Author : Mary Scannell
Publisher : McGraw Hill Professional
ISBN 13 : 0071743669
Total Pages : 240 pages
Book Rating : 4.0/5 (717 download)

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Book Synopsis The Big Book of Conflict Resolution Games: Quick, Effective Activities to Improve Communication, Trust and Collaboration by : Mary Scannell

Download or read book The Big Book of Conflict Resolution Games: Quick, Effective Activities to Improve Communication, Trust and Collaboration written by Mary Scannell and published by McGraw Hill Professional. This book was released on 2010-05-28 with total page 240 pages. Available in PDF, EPUB and Kindle. Book excerpt: Make workplace conflict resolution a game that EVERYBODY wins! Recent studies show that typical managers devote more than a quarter of their time to resolving coworker disputes. The Big Book of Conflict-Resolution Games offers a wealth of activities and exercises for groups of any size that let you manage your business (instead of managing personalities). Part of the acclaimed, bestselling Big Books series, this guide offers step-by-step directions and customizable tools that empower you to heal rifts arising from ineffective communication, cultural/personality clashes, and other specific problem areas—before they affect your organization's bottom line. Let The Big Book of Conflict-Resolution Games help you to: Build trust Foster morale Improve processes Overcome diversity issues And more Dozens of physical and verbal activities help create a safe environment for teams to explore several common forms of conflict—and their resolution. Inexpensive, easy-to-implement, and proved effective at Fortune 500 corporations and mom-and-pop businesses alike, the exercises in The Big Book of Conflict-Resolution Games delivers everything you need to make your workplace more efficient, effective, and engaged.

Conflict and Communication

Author : Fred E. Jandt
Publisher : SAGE Publications
ISBN 13 : 1506308295
Total Pages : 234 pages
Book Rating : 4.5/5 (63 download)

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Book Synopsis Conflict and Communication by : Fred E. Jandt

Download or read book Conflict and Communication written by Fred E. Jandt and published by SAGE Publications. This book was released on 2016-03-22 with total page 234 pages. Available in PDF, EPUB and Kindle. Book excerpt: Conflict and Communication introduces students to important theories, key concepts, and essential research in the study of conflict, along with practical skills for managing conflict in their daily lives. Author Fred E. Jandt illustrates how effective communication can be used to manage conflict in relationships and within organizational and group contexts. Along with foundational coverage of conflict styles, mediation, and negotiation skills, the text also features new and emerging models of conflict management, including chapters examining the challenges of conflict between cultures, a chapter on family and organizations, information on both face-to-face and online bullying, a detailed step-by-step guide for mediation, and more emphasis on online dispute resolution.

Sustained Dialogue in Conflicts

Author : H. Saunders
Publisher : Springer
ISBN 13 : 1137011815
Total Pages : 297 pages
Book Rating : 4.1/5 (37 download)

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Book Synopsis Sustained Dialogue in Conflicts by : H. Saunders

Download or read book Sustained Dialogue in Conflicts written by H. Saunders and published by Springer. This book was released on 2012-01-02 with total page 297 pages. Available in PDF, EPUB and Kindle. Book excerpt: Citizens in our deeply, angrily divided world desperately need peaceful and productive ways of relating to each other. Rooted in four decades of intense experience in deep-seated human conflicts, Saunders presents a peaceful way of transforming destructive relationships and designing change.

Difficult Conversations

Author : Douglas Stone
Publisher : Penguin
ISBN 13 : 1101496762
Total Pages : 351 pages
Book Rating : 4.1/5 (14 download)

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Book Synopsis Difficult Conversations by : Douglas Stone

Download or read book Difficult Conversations written by Douglas Stone and published by Penguin. This book was released on 2010-11-02 with total page 351 pages. Available in PDF, EPUB and Kindle. Book excerpt: The 10th-anniversary edition of the New York Times business bestseller-now updated with "Answers to Ten Questions People Ask" We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the Harvard Negotiation Project, the organization that brought you Getting to Yes, Difficult Conversations provides a step-by-step approach to having those tough conversations with less stress and more success. you'll learn how to: · Decipher the underlying structure of every difficult conversation · Start a conversation without defensiveness · Listen for the meaning of what is not said · Stay balanced in the face of attacks and accusations · Move from emotion to productive problem solving

The Social Ref

Author : Shawn D Madden
Publisher :
ISBN 13 : 9781793133540
Total Pages : 190 pages
Book Rating : 4.1/5 (335 download)

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Book Synopsis The Social Ref by : Shawn D Madden

Download or read book The Social Ref written by Shawn D Madden and published by . This book was released on 2019-07-22 with total page 190 pages. Available in PDF, EPUB and Kindle. Book excerpt: It's not your calls, it's YOUR Communication! Most referee and umpire training materials stink. They spend so much time focused on rules and signals, they miss the simple communication ideas that will help you survive those scary first few games, and become a better sports league official. What do you do when a decision is 100% correct call, and everyone hates it? How do you handle conflict and confusion? What brain instincts and habits make it harder to become a great referee ? Shawn D. Madden, founder of Underdog Sports Leagues, takes 20 years of experience training recreational refs, and teaches communication for any sport or program with 5 Key Communication Habits. Loving sports is never enough. You need a communication system to get you through the tough calls, and the hard games, that sink so many new refs. Do you train and teach other refs and umps? Are you constantly short refs for your program? Do new umps quit on you after their first tough game? The Social Ref Program is ideal for new referees and umpires in College Intramural Leagues, Charity Tournaments, Parks and Rec, Youth Leagues, and Adult Sport and Social Clubs like Underdog. Whether it's Flag Football, Softball, Little League Baseball, Basketball, or even Kickball and Dodgeball, this guide will help you become a better offical and communicator for your league and teams, and just maybe in your life!

Reducing Social Tension and Conflict Through the Group Conversation Method

Author : Rachel Davis DuBois
Publisher :
ISBN 13 :
Total Pages : 168 pages
Book Rating : 4.F/5 ( download)

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Book Synopsis Reducing Social Tension and Conflict Through the Group Conversation Method by : Rachel Davis DuBois

Download or read book Reducing Social Tension and Conflict Through the Group Conversation Method written by Rachel Davis DuBois and published by . This book was released on 1971 with total page 168 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Healing Conversations

Author : David Roberts
Publisher : Morgan James Publishing
ISBN 13 : 1642797553
Total Pages : 156 pages
Book Rating : 4.6/5 (427 download)

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Book Synopsis Healing Conversations by : David Roberts

Download or read book Healing Conversations written by David Roberts and published by Morgan James Publishing. This book was released on 2020-04-07 with total page 156 pages. Available in PDF, EPUB and Kindle. Book excerpt: Brings to life the seven elements of how to have deep and fulfilling interactions so that people can connect in a world with many conversational obstacles. Conversation is the way human beings connect. Great friendships are defined by the way one speaks, listens, and flows through the joy of effortless conversation. As the divisions in culture deepen due to politics, generational misunderstanding, the complexity of gender, the struggle to be politically correct, and every other possible human condition, conversation is becoming more and more dangerous. Most people feel an ever-increasing need to be careful with their words. It may be good to be thoughtful of language, but this is a new kind of carefulness. The anxiety of culture is leading people to communicate less and that leads to isolation and divisiveness. Healing Conversations is a simple way to revolutionize communication. It offers practical help to allow readers to talk their way out of conflict and loneliness. Within Healing Conversations, Dave Roberts helps readers to learn, gain perspective, grow, accomplish real work, come together for a greater good, but even more, helps them to feel intimately connected to the people around them again through the power of conversation. “Roberts, lead pastor of Montrose Church in Montrose, Calif., explores in this insightful . . . debut a type of conversation called relational talking, which is characterized by the goals of hospitality, openness, and an eagerness to understand others.” —Publishers Weekly “Profound and practical! Healing Conversations is a chance to learn how to invite people to share their truest selves with us without our self-focused agendas and any need to be right.” —Debbie Payne, Producer, Director Cumulus Media