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Conflict Survival Kit
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Book Synopsis The Conflict Survival Kit by : Cliff Goodwin
Download or read book The Conflict Survival Kit written by Cliff Goodwin and published by Prentice Hall. This book was released on 2007 with total page 356 pages. Available in PDF, EPUB and Kindle. Book excerpt: Provides a firm grounding in basic interpersonal communication and management skills--such as rapport building, empathetic listening, behavior modeling, reframing, problem solving and decision making--and contains unique chapters on practice and application. Tools for the Conflict Survival Kit provide strategies that can be used immediately in workplace situations. Case studies and role plays give readers practice communicating, negotiating, and problem-solving and an opportunity to refine and develop this important craft. Gives readers a thorough grounding in basic interpersonal communication and management skills such as rapport building, empathetic listening, behavior modeling, reframing, problem solving and decision making. Addresses specific conflict resolution situations, including negotiation, mediation, group decision making, assertive confrontation etc. Includes resolution frameworks and models for these situations using a step-by-step process. Introduces readers to important techniques such as interest-based collaborative approaches, empathetic communication and listening, the supportive confrontation model, participative management practices and alternative dispute resolution. Provide a collection of specific skills, advice, activities, challenges and techniques which readers can apply immediately to workplace situations. Designed for those who need instant skill building and practical methods for handling organizational and personal conflicts.
Book Synopsis The Idealist's Survival Kit by : Alessandra Pigni
Download or read book The Idealist's Survival Kit written by Alessandra Pigni and published by Parallax Press. This book was released on 2016-12-27 with total page 258 pages. Available in PDF, EPUB and Kindle. Book excerpt: 75 brief self-care reflections that will aid workers, activists, and volunteers prevent burnout, renew their sense of purpose, and achieve fulfillment Heal from over-exhaustion, prevent burnout, and regain your motivation with these short readings from a psychologist who has spent many years in the field working in conflict and disaster areas. Gathered from Alessandra Pigni’s interaction with humanitarian professionals and backed up by cutting–edge research, these concrete tools offer new perspectives and inspiration to anyone whose work is focused on helping others.
Book Synopsis The Complete Guide to Conflict Resolution in the Workplace by : Marick Francis Masters
Download or read book The Complete Guide to Conflict Resolution in the Workplace written by Marick Francis Masters and published by Amacom Books. This book was released on 2002 with total page 360 pages. Available in PDF, EPUB and Kindle. Book excerpt: People thrive on conflict in most areas of their lives - football games, political debates, legal disputes - yet steer clear from workplace conflicts. But conflict is actually a healthy way to challenge the existing order and essential to change in the workplace. The real problem is not conflict per se, but managing conflict. This authoritative manual explains step by step how to design a complete conflict resolution system and develop the skills to implement it. Packed with exercises, case studies, and checklists, the book also supplies: * an overview of workplace conflict * diagnostic tools for measuring it * techniques for resolving conflict, such as negotiation, labor/management partnerships, third-party dispute resolution, mediation, arbitration, more." "
Book Synopsis The Customer Service Survival Kit by : Richard Gallagher
Download or read book The Customer Service Survival Kit written by Richard Gallagher and published by AMACOM. This book was released on 2013-03-20 with total page 209 pages. Available in PDF, EPUB and Kindle. Book excerpt: Issues with customers can send even the most seasoned service professionals into red alert. Discover how to effectively communicate your way out of any difficult spot. By providing clear techniques, behavioral science insights, case studies, situation-specific advice, and actionable practice exercises, workplace communication expert Richard Gallagher has created a resource that can help anyone master the delicate art of communication. In The?Customer Service Survival Kit, you’ll find tangible tips and tricks to help you discover: how to lean into criticism, how to avoid trigger phrases that can make bad situations worse, the secret to helping people feel heard, how to safely deliver bad news, and how to become immune to intimidation--among many other skills. The Customer Service Survival Kit recognizes that the worst customer situations demand more of front-line employees than good intentions and the right attitude. With the help of these valuable insights, lessons, and indispensable problem-solving tools, your organization holds the key to radically improving its customer service reputation.
Book Synopsis Winning the Peace by : Robert Cameron Orr
Download or read book Winning the Peace written by Robert Cameron Orr and published by CSIS. This book was released on 2004 with total page 372 pages. Available in PDF, EPUB and Kindle. Book excerpt: Events in Iraq, Afghanistan, and the Balkans have proved that failed and defeated states threaten the national security interests of the United States and the stability of entire regions. But success in addressing these threats clearly depends on more than military might; the post-conflict period is equally crucial. Case studies in this book examine the U.S. approach in Kosovo, East Timor, Sierra Leone, Afghanistan, and Iraq. The book offers policy guidance on how to handle current reconstruction challenges and on building capacity to do a better job when America is inevitably called on to restore failed nations in the future.
Book Synopsis Passover Survival Kit by : Shimon Apisdorf
Download or read book Passover Survival Kit written by Shimon Apisdorf and published by . This book was released on 1994 with total page 166 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Passover Survival Kit is ultra user-friendly and enables people to transform the holiday into a meaningful experience.
Book Synopsis From Conflict to Community by : Gwendolyn Olton
Download or read book From Conflict to Community written by Gwendolyn Olton and published by Microcosm Publishing. This book was released on 2022-10-11 with total page 165 pages. Available in PDF, EPUB and Kindle. Book excerpt: Conflict is everywhere: our living rooms, our streets, our community organizations, and every corner of the internet. But few of us have the training to successfully intervene or resolve these conflicts. In these pages, experienced peacemaker Gwendolyn Olton shows you how to use your existing skills and intuition to transform a wide variety of conflicts from insurmountable impasses to working relationships where everyone's needs are met. The result is a practical, kind, realistic guidebook for anyone who's found themselves in a conflict (their own or someone else's) and wondered, "How did we get here and what can I do to make it better!?"The book is broken up into three sections: learn the basics of conflicts, help others work out their conflicts, and finally, resolve and heal the conflicts in your own life. Filled with real life examples and thought-provoking scenarios, Olton offers a variety of conflict analysis and conversation tools that you can use to navigate the most challenging interpersonal dynamics, and to better understand yourself and others along the way—all without calling HR or the cops.
Book Synopsis Finding Your Way Home by : Melody Beattie
Download or read book Finding Your Way Home written by Melody Beattie and published by Harper Collins. This book was released on 2013-04-16 with total page 292 pages. Available in PDF, EPUB and Kindle. Book excerpt: What does it mean to feel at home, truly present with ourselves, comfortable with our choices, and alive to the possibilities of conscious change? How can we develop inner balance and connection, keeping our boundaries clear while opening our hearts to those we love? With practical wisdom and insight, Melody Beattie addresses these questions, encouraging us to reach a higher level of living and loving, and showing us how to be at home with ourselves wherever we are in the world, at whatever stage of life. Through true stories and take-action exercises, including journaling, visualizations, affirmations, meditations, and prayers, Beattie provides the essential tools to help us discover our own sense of home. Accessible and illuminating, Finding Your Way Home is a soul-searching look at how not to be victimized by ourselves′or other people. Beattie urges us to discover new levels of integrity, to break through barriers that have blocked us for too long. This is a powerful and challenging book about buying back our souls and learning to live a life guided by spirit.
Book Synopsis Rosh Hashanah Yom Kippur Survival Kit by : Shimon Apisdorf
Download or read book Rosh Hashanah Yom Kippur Survival Kit written by Shimon Apisdorf and published by . This book was released on 1997 with total page 164 pages. Available in PDF, EPUB and Kindle. Book excerpt: The ROSH HASHANAH YOM KIPPUR SURVIVAL KIT blends wisdom, humor and down-to-earth spirituality and transforms the holidays into an inspiring, and meaningful experience. The Chief Rabbi of England says of the book, It will open the gates of prayer for a new generation.
Book Synopsis Tested to the Limit by : Consolee Nishimwe
Download or read book Tested to the Limit written by Consolee Nishimwe and published by BalboaPress. This book was released on 2012-06-27 with total page 220 pages. Available in PDF, EPUB and Kindle. Book excerpt: “If there is one book you should read on the Rwandan Genocide, this is it. Tested to the Limit—A Genocide Survivor’s Story of Pain, Resilience, and Hope is a riveting and courageous account from the perspective of a fourteen year- old girl. It’s a powerful story you will never forget.” —Francine LeFrak, founder of Same Sky and award-winning producer “That someone who survived such a horrific, life-altering experience as the Rwandan genocide could find the courage to share her story truly amazes me. But even more incredible is that Consolee Nishimwe refused to let the inhumane acts she suffered strip away her humanity, zest for life and positive outlook for a better future. After reading Tested to the Limit, I am in awe of the unyielding strength and resilience of the human spirit to overcome against all odds.” —Kate Ferguson, senior editor, POZ magazine “Consolee Nishimwe’s story of resilience, perseverance, and grace after surviving genocide, rape, and torture is a testament to the transformative power of unyielding faith and a commitment to love. Her inspiring narrative about compassionate courage and honest revelations about her spiritual path in the face of unthinkable adversity remind us that hope is eternal, and miracles happen every day.” —Jamia Wilson, vice president of programs, Women’s Media Center, New York
Book Synopsis The Mindfulness Survival Kit by : Thich Nhat Hanh
Download or read book The Mindfulness Survival Kit written by Thich Nhat Hanh and published by Parallax Press. This book was released on 2013-10-31 with total page 210 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Five Mindfulness Trainings (also referred to as “Precepts”)—not to kill, steal, commit adultery, lie, or take intoxicants—are the basic statement of ethics and morality in Buddhism. Zen Master and peace activist Thich Nhat Hanh argues eloquently for their applicability in our daily lives and on a global scale. Nhat Hanh discusses the value and meaning of each precept, offering insights into the role that it could play in our changing society. Thich Nhat Hanh calls the trainings a “diet for a mindful society”. With this book, he offers a Buddhist contribution to the current thinking on how we can come together to define secular, moral guidelines that will allow us to explore and sustain a sane, compassionate, and healthy way of living. The Five Mindfulness Trainings offer a path to restoring meaning and value in our world, whether called virtues, ethics, moral conduct, or precepts they are guidelines for living without bringing harm to others.
Book Synopsis Prepper's Home Defense by : Jim Cobb
Download or read book Prepper's Home Defense written by Jim Cobb and published by Ulysses Press. This book was released on 2012-12-18 with total page 226 pages. Available in PDF, EPUB and Kindle. Book excerpt: Provides instructions and guidelines for creating security strategies to protect against a potential failure of civilization, and includes tips on perimeter security, house fortifications, firearms and weaponry, and security animals.--
Download or read book Minding the Gap written by Pamela Aall and published by McGill-Queen's Press - MQUP. This book was released on 2016 with total page 342 pages. Available in PDF, EPUB and Kindle. Book excerpt: Conflicts in Africa are diverse and complex, but there have been a number of cases of successful conflict management and resolution.
Book Synopsis Writing Workshop Survival Kit by : Gary Robert Muschla
Download or read book Writing Workshop Survival Kit written by Gary Robert Muschla and published by Jossey-Bass. This book was released on 1993-06-03 with total page 292 pages. Available in PDF, EPUB and Kindle. Book excerpt: The second edition of the Writing Workshop Survival Kit offers English teachers and writing teachers in grades 5-12 a thoroughly updated and revised guide to teaching the writing process. This comprehensive, step-by-step resource is an invaluable aid for teachers who are conducting a writing workshop or managing a writing workshop in the classroom. Gary Robert Muschla explains the stages of the writing process and shows how to engage students in the dynamics of writing. The book includes activities, numerous reproducibles, and 100 mini-lessons that concentrate on various types of writing, writing techniques, and the mechanics of writing. In addition, the second edition contains new material on timely topics such as Enlisting Support for Your Writing Workshop, Using Search Engines to Find Information on the Internet, The Use of Computers in Revision, and How to Establish a Web Site to Display Student Writing.
Download or read book Survival Handbook written by Marc Sumerak and published by becker&mayer! kids. This book was released on 2019-02-26 with total page 143 pages. Available in PDF, EPUB and Kindle. Book excerpt: Wherever adventure takes you, take this book! Survival Handbook: An Essential Companion to the Great Outdoors includes crucial tips on exactly what you need to know to survive even the most unexpected circumstances. Also included are useful items to help you survive in the wild: reflective stickers, a foldable cup, a reflective sheet, and even a removable string binding! This illustrated guide shows you how to make a shelter, build a fire, locate clean water, forage for food, avoid deadly animals, protect yourself from bad weather, and find your way back home safely afterward. Whether you're lost, hungry, burned, or buried, knowing essential emergency survival skills could literally mean the difference between life and death. Don't go into the wild without this book!
Download or read book Splitopia written by Wendy Paris and published by Simon and Schuster. This book was released on 2016-03-15 with total page 336 pages. Available in PDF, EPUB and Kindle. Book excerpt: Packed with research, insights, and illuminating (and often funny) examples from Paris’s own divorce experience, this book is a “practical and reassuring guide to parting well.” —Gretchen Rubin, author of The Happiness Project Engaging and revolutionary, filled with wit, searing honesty, and intimate interviews, Splitopia is a call for a saner, more civil kind of divorce. As Paris reveals, divorce has improved dramatically in recent decades due to changes in laws and family structures, advances in psychology and child development, and a new understanding of the importance of the father. Positive psychology expert and author of Happier, Tal Ben-Shahar, writes that Paris’s “personal insights, stories, and research” create “a smart and interesting guide that can be extremely helpful for those going through divorce.” Reading this book can be the difference between an expensive, ugly battle and a decent divorce, between children sucked under by conflict or happy, healthy kids. This is “a compelling case that it’s high time for a new definition of Happily Ever After—for everyone” (Brigid Schulte, author of Overwhelmed: Work, Love, and Play When No One Has the Time).
Book Synopsis Conflict Management in International Missions by : Olav Ofstad
Download or read book Conflict Management in International Missions written by Olav Ofstad and published by Routledge. This book was released on 2015-01-09 with total page 201 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book serves primarily as a field guide and curriculum for organisations training personnel for conflict management missions abroad. Currently, a gap exists between practitioners and academia in the field of conflict management and peacebuilding. Few practitioners have studied conflict management, and few academics have experience as field workers. Conflict literature contains a range of important insights and analyses, but is useful only to a limited degree to practitioners. This book provides practitioners with a much needed guidebook which is easy to understand, academically solid and which identifies with their mission and helps them relate to real-time challenges in the field. The book focuses on a number of case studies, including peacebuilding efforts in East Timor, and offers a range of practical advice for persons about to embark on a mission, from the receipt of an appointment to establishment in the field and encountering the realities and practical challenges that handling conflicts may imply. This book will be of much interest to students of conflict management, peacebuilding and conflict resolution, as well as practitioners in the field.
