Read Books Online and Download eBooks, EPub, PDF, Mobi, Kindle, Text Full Free.
Download Conflict Management Techniques And Alternative Strategies To Conflict Resolution full books in PDF, epub, and Kindle. Read online Conflict Management Techniques And Alternative Strategies To Conflict Resolution ebook anywhere anytime directly on your device. Fast Download speed and no annoying ads. We cannot guarantee that every ebooks is available!
Author : Ademola Yakubu
Publisher :
ISBN 13 :
Total Pages : 120 pages
Book Rating : 4.F/5 ( download)
Download or read book Conflict Management Techniques and Alternative Strategies to Conflict Resolution written by Ademola Yakubu and published by . This book was released on 2000 with total page 120 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Anita Taylor
Publisher : Hampton Press (NJ)
ISBN 13 :
Total Pages : 352 pages
Book Rating : 4.3/5 (91 download)
Download or read book Conflict and Gender written by Anita Taylor and published by Hampton Press (NJ). This book was released on 1994 with total page 352 pages. Available in PDF, EPUB and Kindle. Book excerpt: This volume examines ways in which conflict resolution and feminist theories might be integrated to enhance our understanding and management of conflicts, particularly those between men and women. Women and child victimisation, everyday conflicts and historical perspectives are explored.
Author : Susan S. Raines
Publisher : Rowman & Littlefield
ISBN 13 : 1538119943
Total Pages : 432 pages
Book Rating : 4.5/5 (381 download)
Download or read book Conflict Management for Managers written by Susan S. Raines and published by Rowman & Littlefield. This book was released on 2019-07-26 with total page 432 pages. Available in PDF, EPUB and Kindle. Book excerpt: Conflict Management for Managers: Resolving Workplace, Client, and Policy Disputes provides current and future organizational leaders with the knowledge and skills necessary to prevent and manage every common source of conflict faced at work. Great managers and leaders understand they must communicate effectively, lead diverse teams, provide effective feedback, meet customer expectations, attend to organizational culture, and proactively manage relationships with vendors and regulators. This text provides skill-building exercises to help you lead effective meetings, build strong teams, conduct performance appraisals that motivate team members, coach employees and other managers through difficult times, and craft a positive brand image for both your organization and your own career. The text is divided into three sections: Conflict Management & Collaboration basics, including assessments designed to rate your current skills and set goals for growth; Strategies for preventing conflicts inside your work teams and organizations, including tips for giving feedback, motivating team members, and creating positive organizational cultures; and Processes and skills for enhancing relationships with external stakeholders such as customers, vendors, and regulators. Thoroughly updated, this new edition incorporates a greater number of skill-building exercises, discussion questions, and goal-setting suggestions to allow for the active transition of these skills from the printed page into your daily work life.
Author : Robert Mnookin
Publisher : Simon and Schuster
ISBN 13 : 1416583645
Total Pages : 338 pages
Book Rating : 4.4/5 (165 download)
Download or read book Bargaining with the Devil written by Robert Mnookin and published by Simon and Schuster. This book was released on 2010-02-09 with total page 338 pages. Available in PDF, EPUB and Kindle. Book excerpt: The art of negotiation—from one of the country’s most eminent practitioners and the Chair of the Harvard Law School’s Program on Negotiation. One of the country’s most eminent practitioners of the art and science of negotiation offers practical advice for the most challenging conflicts—when you are facing an adversary you don’t trust, who may harm you, or who you may even feel is evil. This lively, informative, emotionally compelling book identifies the tools one needs to make wise decisions about life’s most challenging conflicts.
Author : Mary Scannell
Publisher : McGraw Hill Professional
ISBN 13 : 0071743669
Total Pages : 240 pages
Book Rating : 4.0/5 (717 download)
Download or read book The Big Book of Conflict Resolution Games: Quick, Effective Activities to Improve Communication, Trust and Collaboration written by Mary Scannell and published by McGraw Hill Professional. This book was released on 2010-05-28 with total page 240 pages. Available in PDF, EPUB and Kindle. Book excerpt: Make workplace conflict resolution a game that EVERYBODY wins! Recent studies show that typical managers devote more than a quarter of their time to resolving coworker disputes. The Big Book of Conflict-Resolution Games offers a wealth of activities and exercises for groups of any size that let you manage your business (instead of managing personalities). Part of the acclaimed, bestselling Big Books series, this guide offers step-by-step directions and customizable tools that empower you to heal rifts arising from ineffective communication, cultural/personality clashes, and other specific problem areas—before they affect your organization's bottom line. Let The Big Book of Conflict-Resolution Games help you to: Build trust Foster morale Improve processes Overcome diversity issues And more Dozens of physical and verbal activities help create a safe environment for teams to explore several common forms of conflict—and their resolution. Inexpensive, easy-to-implement, and proved effective at Fortune 500 corporations and mom-and-pop businesses alike, the exercises in The Big Book of Conflict-Resolution Games delivers everything you need to make your workplace more efficient, effective, and engaged.
Author : Caden Burke
Publisher : Leadership Skills
ISBN 13 : 9781088246757
Total Pages : 0 pages
Book Rating : 4.2/5 (467 download)
Download or read book How to Manage Conflicts written by Caden Burke and published by Leadership Skills. This book was released on 2023-08-07 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Are you struggling to get those involved in conflicts to sit down and listen? Do you feel like every time you try to resolve a conflict; it just makes it worse? "How to Manage Conflicts" is a great guide to help you make a move from putting band-aids on problems to finding real resolutions. Resolving conflicts can be challenging. However, you can arm yourself with these 7 easy steps that will help you craft communication skills and learn the process to do more than just manage conflicts, but also to help to prevent them. As a person who is distressed by communicating a message or tasks, you have to gain the buy-in of the other party and get both parties to listen to each other. As a person who is resolving conflict, you have to be able to assess the situation and not form a judgment in one way or another. The guidance you can gain from within these chapters will help you to grow as a communicator, but also as a person. As you progress on your journey to master your conflict management skills, you will learn many tips and tricks that can help you achieve goals. YOU WILL LEARN: Why it is important to manage conflicts. Why respect is important in conflict management. How to recognize potential conflicts. Why it is important to change the atmosphere. Understanding different points of view. Tips for recognizing different perspectives. Skills for developing solutions. How to implement actions plans. Why following up is necessary. And much more. To help you in becoming an effective manager of conflicts, this guide goes through many actionable examples and strategies. As you press yourself to grow, you will find that there are so many experiences you have already had that will help formulate your ability to be successful as a communicator. It's time to take the plunge and grow!
Author : Nancy T. Watson
Publisher : IAP
ISBN 13 : 1641130954
Total Pages : 195 pages
Book Rating : 4.6/5 (411 download)
Download or read book Conflict Management and Dialogue in Higher Education written by Nancy T. Watson and published by IAP. This book was released on 2017-10-01 with total page 195 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book addresses an important topic - Conflict, mediation and dialogue. Conflicts are a part of life. Although many people assume conflicts are negative and, therefore, should be avoided, conflict is truly neutral. The engagement in conflict is what can be constructive or destructive. There are many positive outcomes experienced when a conflict is well managed, hence the critical role of this book. For instance, most change is driven by some level of conflict. You must learn, grow and develop effective conflict management skills as a way to manage change. Thus, the conflicts we deal with in our personal lives and in the workplace are essential to our development and our organizations' healthy development. However, if managed poorly, some conflicts can escalate to the point that they can destroy individuals or organizations. As illustrated in this book, the key to managing conflicts is to understand conflicts; expect conflicts, and manage conflicts before they escalate into destructive or costly loss of personnel, diminished climate or lead to lawsuits. The book provides one of the growing and recognized methods of dealing with conflicts - mediation and dialogue. The contents of this book reflect areas of importance addressed in mediation training: alternative dispute resolution practices, conflict management intervention options, models of thinking about conflict, the mediation format, and the skill set needed by a strong conflict management and mediator. Readers are challenged to reflect upon their biases and beliefs that may negatively impact the mediation process.
Author :
Publisher : Harvard Business Review Press
ISBN 13 :
Total Pages : 246 pages
Book Rating : 4.F/5 ( download)
Download or read book Harvard Business Review on Negotiation and Conflict Resolution written by and published by Harvard Business Review Press. This book was released on 2000 with total page 246 pages. Available in PDF, EPUB and Kindle. Book excerpt: Leading Minds and Landmark Ideas In An Easily Accessible Format From the preeminent thinkers whose work has defined an entire field to the rising stars who will redefine the way we think about business, The Harvard Business Review Paperback Series delivers the fundamental information today's professionals need to stay competitive in a fast-moving world. Managers at every level, and in every industry, must balance various working styles, build efficient management teams, and develop sharp negotiation skills to remain competitive. Harvard Business Review on Negotiation and Conflict Resolution offers a selection of the best thinking on negotiation practice and managing conflict in organizational settings. A Harvard Business Review Paperback.
Author : Amy Gallo
Publisher : Harvard Business Review Press
ISBN 13 : 1633692167
Total Pages : 224 pages
Book Rating : 4.6/5 (336 download)
Download or read book HBR Guide to Dealing with Conflict (HBR Guide Series) written by Amy Gallo and published by Harvard Business Review Press. This book was released on 2017-03-14 with total page 224 pages. Available in PDF, EPUB and Kindle. Book excerpt: While some of us enjoy a lively debate with colleagues and others prefer to suppress our feelings over disagreements, we all struggle with conflict at work. Every day we navigate an office full of competing interests, clashing personalities, limited time and resources, and fragile egos. Sure, we share the same overarching goals as our colleagues, but we don't always agree on how to achieve them. We work differently. We rub each other the wrong way. We jockey for position. How can you deal with conflict at work in a way that is both professional and productive—where it improves both your work and your relationships? You start by understanding whether you generally seek or avoid conflict, identifying the most frequent reasons for disagreement, and knowing what approaches work for what scenarios. Then, if you decide to address a particular conflict, you use that information to plan and conduct a productive conversation. The HBR Guide to Dealing with Conflict will give you the advice you need to: Understand the most common sources of conflict Explore your options for addressing a disagreement Recognize whether you—and your counterpart—typically seek or avoid conflict Prepare for and engage in a difficult conversation Manage your and your counterpart's emotions Develop a resolution together Know when to walk away Arm yourself with the advice you need to succeed on the job, with the most trusted brand in business. Packed with how-to essentials from leading experts, the HBR Guides provide smart answers to your most pressing work challenges.
Author : Gregg Lee CARTER
Publisher : AMACOM Div American Mgmt Assn
ISBN 13 : 0761215166
Total Pages : 258 pages
Book Rating : 4.7/5 (612 download)
Download or read book How To Manage Conflict in the Organization written by Gregg Lee CARTER and published by AMACOM Div American Mgmt Assn. This book was released on 2005-10-26 with total page 258 pages. Available in PDF, EPUB and Kindle. Book excerpt: Gain control of tough conflict situations and transform them into a productive force in your organization. How to Manage Conflict in the Organization, Second Edition, equips you with the strategies, tactics and insights you need to gain control of tough conflict situations. You ́ll discover how to spot potential interpersonal conflicts—and defuse them before they flare up. You ́ll understand how, when, where and why to apply the five favored conflict-resolution approaches, and you ́ll develop the insight and intuition you need to make them work. This book will give you the skills to transform conflict into a positive, productive force by applying the proven techniques of principled negotiation. You will learn how to: • Transform conflict into a positive, productive force • Respond to on-the-job conflicts quickly and effectively • Resolve conflicts positively using proven principled negotiation techniques. • Understand the differences between structural (organizational) and interpersonal conflict • Separate people from issues and focus on interests, not positions • Get beyond immediate tensions and disagreements to the root causes of any interpersonal conflict • Apply five surefire conflict-resolution approaches: avoiding, accommodating, compromising, forcing, and collaborating • Adopt best practices for implementing alternative dispute resolution techniques • Develop strategies for dealing with conflict resolution in electronic communication • Follow guidelines for when to consult with HR about a conflict-resolution situation. This is an ebook version of the AMA Self-Study course. If you want to take the course for credit you need to either purchase a hard copy of the course through amaselfstudy.org or purchase an online version of the course through www.flexstudy.com.
Author : Sheila Alson
Publisher : Turner Publishing Company
ISBN 13 : 1630265470
Total Pages : 260 pages
Book Rating : 4.6/5 (32 download)
Download or read book Peace in Everyday Relationships written by Sheila Alson and published by Turner Publishing Company. This book was released on 2003-11-20 with total page 260 pages. Available in PDF, EPUB and Kindle. Book excerpt: Creating peace in our lives is a life-long journey. The author, a successful conflict resolution and mediation consultant, draws on knowledge and techniques from many different disciplines: neurology, psychology, teambuilding, communication skills, negotiation, martial arts, alternative dispute resolution, law, education, diversity training, and spirituality. All her concepts and tools are solidly based on accepted research; nevertheless the book is written in a very down-to-earth, conversational style. The book gives readers of all backgrounds the skills to resolve conflicts successfully with others, create win-win outcomes, and add peace to their everyday lives. The author includes many interesting examples from her experience with couples and other people from her private practice. Whether the conflict is divorce, minor incompatibility between housemates or spouses, issues about or with the children, adolescent rebellion, extended family feuds, generation gap misunderstandings, irascible senior citizens, workplace squabbles, or a disagreeable boss, this book offers workable solutions.
Author : Morton Deutsch
Publisher : John Wiley & Sons
ISBN 13 : 0787986666
Total Pages : 959 pages
Book Rating : 4.7/5 (879 download)
Download or read book The Handbook of Conflict Resolution written by Morton Deutsch and published by John Wiley & Sons. This book was released on 2006-09-18 with total page 959 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Handbook of Conflict Resolution, Second Edition is written for both the seasoned professional and the student who wants to deepen their understanding of the processes involved in conflicts and their knowledge of how to manage them constructively. It provides the theoretical underpinnings that throw light on the fundamental social psychological processes involved in understanding and managing conflicts at all levels—interpersonal, intergroup, organizational, and international. The Handbook covers a broad range of topics including information on cooperation and competition, justice, trust development and repair, resolving intractable conflict, and working with culture and conflict. Comprehensive in scope, this new edition includes chapters that deal with language, emotion, gender, and personal implicit theories as they relate to conflict.
Author : Susan S. Raines
Publisher : John Wiley & Sons
ISBN 13 : 1118415485
Total Pages : 357 pages
Book Rating : 4.1/5 (184 download)
Download or read book Conflict Management for Managers written by Susan S. Raines and published by John Wiley & Sons. This book was released on 2012-12-14 with total page 357 pages. Available in PDF, EPUB and Kindle. Book excerpt: “Raines masterfully blends the latest empirical research on workplace conflict with practical knowledge, skills, and tools to effectively manage and prevent a wide range of conflict episodes. This is a highly applicable ‘top shelf book’ that will assist anyone from the aspiring manager to top level management and leadership in the public, private, and nonprofit sectors. It will also be a fast favorite of professors, trainers, and students of business and conflict management.” - Brian Polkinghorn, Distinguished Professor, Center for Conflict Resolution, Salisbury University. “With her broad dispute resolution, teaching, and editing experience, Susan Raines is uniquely qualified to organize what is known about conflict management in the workplace. She has succeeded in providing private, public, and nonprofit managers with accessible concepts and tools to deal effectively with the internal and external conflicts they must confront every day. Essential reading for all managers!” - Alan E. Gross, senior director, training coordinator, New York Peace Institute “After reading an advance copy of Raine’s impressive book, I can’t wait to begin to use it as a seminal text in my classes in organizational conflict. I am amazed at her ability to cover so well such disparate subjects as systems design, public policy disputes, small and large group processes, customer conflicts, conflicts in a unionized environment, and conflicts within regulatory contexts. Her user-friendly writing style is enhanced by her salient examples of exemplary and mistake-laden practices within public and private sector organizations. A ‘must-read’ for scholars, students, and practitioners interested in organizational conflict.” - Neil H. Katz, professor, Conflict Analysis and Resolution, Nova-Southeastern University “Conflict management skills are essential to a manager’s success. Raines, a leading scholar and practitioner, provides a comprehensive and strategic new guide to these critical skills and how to use them in any organization.” - Lisa Blomgren Bingham, Keller-Runden Professor of Public Service, School of Public and Environmental Affairs, Indiana University
Author : Cathy A. Costantino
Publisher : Jossey-Bass
ISBN 13 :
Total Pages : 280 pages
Book Rating : 4.3/5 (91 download)
Download or read book Designing Conflict Management Systems written by Cathy A. Costantino and published by Jossey-Bass. This book was released on 1996 with total page 280 pages. Available in PDF, EPUB and Kindle. Book excerpt: As social stresses escalate and organizations experience more turbulence and uncertainty, conflict in the workplace is on the rise. This book presents a clear, step-by-step approach for developing and evaluating conflict management systems within any organization.
Author : Dudley Weeks
Publisher : Penguin
ISBN 13 : 0874777518
Total Pages : 305 pages
Book Rating : 4.8/5 (747 download)
Download or read book The Eight Essential Steps to Conflict Resolution written by Dudley Weeks and published by Penguin. This book was released on 1994-01-04 with total page 305 pages. Available in PDF, EPUB and Kindle. Book excerpt: Problems that "just won't go away" can be settled through methods developed by one of America's leading experts in conflict resolution. In clear language, Weeks shows readers how to turn conflict into lasting partnerships and ensure a fruitful outcome.
Author : William K. Roche
Publisher : Oxford Handbooks
ISBN 13 : 0199653674
Total Pages : 577 pages
Book Rating : 4.1/5 (996 download)
Download or read book The Oxford Handbook of Conflict Management in Organizations written by William K. Roche and published by Oxford Handbooks. This book was released on 2014-05 with total page 577 pages. Available in PDF, EPUB and Kindle. Book excerpt: New ways of managing conflict are important features of work & employment in organizations. World's leading scholars examine range of innovative alternative dispute resolution practices, drawing on international research, scholarship, covering case studies of major exemplars & developments in different parts of global economy. Aust & NZ content.
Author : William K. Roche
Publisher : OUP Oxford
ISBN 13 : 0191624578
Total Pages : 577 pages
Book Rating : 4.1/5 (916 download)
Download or read book The Oxford Handbook of Conflict Management in Organizations written by William K. Roche and published by OUP Oxford. This book was released on 2014-07-03 with total page 577 pages. Available in PDF, EPUB and Kindle. Book excerpt: New ways of managing conflict are increasingly important features of work and employment in organizations. In the book the world's leading scholars in the field examine a range of innovative alternative dispute resolution (ADR) practices, drawing on international research and scholarship and covering both case studies of major exemplars and developments in countries in different parts of the global economy. Developments in the management of individual and collective conflict at work are addressed, as are innovations in both unionized and non-union organizations and in the private and public sectors. New practices for managing conflict in organizations are set in the context of trends in workplace conflict and perspectives on how conflict should be understood and addressed. Part 1 examines the changing context of conflict management by addressing the main frameworks for understanding conflict management, the trend in conflict at work, developments in employment rights, and the influence of HRM on conflict management. Part 2 covers the main approaches to conflict management in organizations, addressing both conventional and alternative approaches to conflict resolution. Conventional grievance handling and third-party processes in conflict resolution are examined as well as the main ADR practices, including conflict management in non-union firms, the role of the organizational ombudsman, mediation, interest-based bargaining, line and supervisory management, and the concept of conflict management systems. Part 3 presents case studies of exemplars and innovators in the field, covering mediation in the US postal service, interest-based bargaining at Kaiser-Permanente, 'med-arb' in the New Zealand Police, and judicial mediation in UK employment tribunals. Part 4 covers international developments in conflict management in Germany, Japan, The United States, Australia, New Zealand, the United Kingdom and China. This Handbook gives a comprehensive overview of this growing field, which has seen an huge increase in programmes of study in university business and law schools and in executive education programmes.
