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Conflict Management In Libraries
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Book Synopsis Conflict Management for Libraries by : Jack G. Montgomery
Download or read book Conflict Management for Libraries written by Jack G. Montgomery and published by American Library Association. This book was released on 2005 with total page 226 pages. Available in PDF, EPUB and Kindle. Book excerpt: After a research survey, the expert authors examined the comon causes of workplace conflict in libraries. The authors have developed 17 scenarios of conflict, along with realistic ways to manage them.
Book Synopsis Encyclopedia of Library and Information Science by : Allen Kent
Download or read book Encyclopedia of Library and Information Science written by Allen Kent and published by CRC Press. This book was released on 1992-10-21 with total page 424 pages. Available in PDF, EPUB and Kindle. Book excerpt: "The Encyclopedia of Library and Information Science provides an outstanding resource in 33 published volumes with 2 helpful indexes. This thorough reference set--written by 1300 eminent, international experts--offers librarians, information/computer scientists, bibliographers, documentalists, systems analysts, and students, convenient access to the techniques and tools of both library and information science. Impeccably researched, cross referenced, alphabetized by subject, and generously illustrated, the Encyclopedia of Library and Information Science integrates the essential theoretical and practical information accumulating in this rapidly growing field."
Book Synopsis Conflict Management in Libraries by : Syed Mohd Abbas
Download or read book Conflict Management in Libraries written by Syed Mohd Abbas and published by Ess Ess Publication. This book was released on 2009 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: A good number of studies of conflict management have been conducted on India's industrial employees, managers, engineers, and executives. But, until now, no in-depth study of conflict management has been available for library professionals in India. This book examines the genesis of conflict and various methods applied by India's library professionals to manage conflict in libraries. Conflict management in libraries is interdisciplinary in nature, drawing from the discipline of sociology, psychology, management, organizational behavior, and library and information science. The book offers valuable insights into librarians' conflict management strategies.
Book Synopsis Managing Stress and Conflict in Libraries by : Sheila Pantry
Download or read book Managing Stress and Conflict in Libraries written by Sheila Pantry and published by Facet Publishing. This book was released on 2007 with total page 161 pages. Available in PDF, EPUB and Kindle. Book excerpt: "This book defines clearly what should and should not be tolerated in a healthy and safe working environment, and introduces the reporting procedures and communication skills leading to conflict resolution, enabling both employees and managers to consider situations consistently, based on risk assessment previously carried out." "Also included are case studies, a glossary of health and safety terms, and sources of further information, including relevant legislation. This book is essential reading for employees at all levels, and also for managers, team leaders, supervisors, personnel and human resources staff, complaints officers, union officers and anyone else in the information organization who may be called upon to deal with people."--BOOK JACKET.
Book Synopsis Middle Management in Academic and Public Libraries by :
Download or read book Middle Management in Academic and Public Libraries written by and published by Bloomsbury Publishing USA. This book was released on 2011-05-18 with total page 248 pages. Available in PDF, EPUB and Kindle. Book excerpt: Drawing from the contributions of 20 academic and public library middle managers, this book reveals knowledge, expertise, and insights on a variety of management topics and responsibilities. Conflict resolution. Professional development. Budget cuts. Mentoring and performance evaluations. Time management. Diversity and workplace culture. All of these topics—as well as many others—represent challenges for library middle managers. This unique resource provides the key insight needed to successfully advance a middle management career to the highest levels in librarian administration. Middle Management in Academic and Public Libraries examines managerial topics such as the balance of authority and responsibility as viewed by middle managers, views of middle managers engaged as youth services librarians, collaboration efforts between public and technical services, integrating modern technologies into library services, and recommended career ladder steps. Each of the 20 contributors shares his or her specific expertise, resulting in an engaging compilation of great depth and breadth containing the "pearls of wisdom" that an aspiring middle manager needs in an academic or public library setting.
Book Synopsis The Oxford Handbook of Conflict Management in Organizations by : William K. Roche
Download or read book The Oxford Handbook of Conflict Management in Organizations written by William K. Roche and published by Oxford University Press. This book was released on 2014-05 with total page 577 pages. Available in PDF, EPUB and Kindle. Book excerpt: New ways of managing conflict are important features of work & employment in organizations. World's leading scholars examine range of innovative alternative dispute resolution practices, drawing on international research, scholarship, covering case studies of major exemplars & developments in different parts of global economy. Aust & NZ content.
Book Synopsis The Dysfunctional Library by : Jo Henry
Download or read book The Dysfunctional Library written by Jo Henry and published by American Library Association. This book was released on 2018-12-18 with total page 216 pages. Available in PDF, EPUB and Kindle. Book excerpt: Frankly, it’s not something we like to talk about. There is an unfortunate stigma to acknowledging workplace dysfunction, let alone trying to grapple with the problem. But negative behaviors such as incivility, toxicity, deviant behavior, workplace politics, and team and leadership dysfunction not only make the library a stressful workplace, they also run counter to the core values of librarianship. An important tool for library leaders and managers as well as library staff, this book examines these negative relationship-based issues and suggests practical, research-based solutions by discussing the importance of understanding oneself as related to the library workplace;identifying attributes specific to libraries that foster personal success;showing how organizational dysfunction is rooted in problems such as poor communication, inadequate leadership, and lack of employee engagement;breaking down relatable scenarios to analyze what’s behind them and how to defuse them, ranging from a gossipy coworker who fails to contribute to the organization to workplace bullying and mobbing;exploring causes, results, and potential solutions in the areas of cyberloafing, fraud, theft, and sabotage;delving into the importance of conflict management, surveying a variety of approaches and applications;examining the use of teams in libraries and the impact of favoritism, nepotism, and sexism; andproviding techniques for successful collaboration, leadership, organizational communication, and other key management topics. By tackling the dysfunctional library head on, managers as well as library workers who find themselves in a toxic situation will be poised to better meet library goals and move the library forward.
Book Synopsis Workplace Culture in Academic Libraries by : Kelly Blessinger
Download or read book Workplace Culture in Academic Libraries written by Kelly Blessinger and published by Elsevier. This book was released on 2013-02-11 with total page 388 pages. Available in PDF, EPUB and Kindle. Book excerpt: Workplace culture refers to conditions that collectively influence the work atmosphere. These can include policies, norms, and unwritten standards for behavior. This book focuses on various aspects of workplace culture in academic libraries from the practitioners’ viewpoint, as opposed to that of the theoretician. The book asks the following questions: What conditions contribute to an excellent academic library work environment? What helps to make a particular academic library a great place to work? Articles focus on actual programs while placing the discussion in a scholarly context. The book is structured into 14 chapters, covering various aspects of workplace culture in academic libraries, including: overview of workplace culture, assessment, recruitment, acclimation for new librarians, workforce diversity, physical environment, staff morale, interaction between departments, tenure track/academic culture, mentoring/coaching, generational differences, motivation/incentives, complaints/conflict management, and organizational transparency. Includes the most current best practices and models in academic libraries Represents the viewpoints of both the employee and manager Focuses on the academic library as workplace rather than as a service provider
Book Synopsis Conflict Resolution Smarts by : Matt Doeden
Download or read book Conflict Resolution Smarts written by Matt Doeden and published by Twenty-First Century Books. This book was released on 2012-01-01 with total page 68 pages. Available in PDF, EPUB and Kindle. Book excerpt: Conflict—nobody likes it. And from the hallways of your school to the family dinner table, conflict can be hard to avoid. But conflict doesn't have to be all bad. If you handle a conflict well, you might even come up with a "win-win" solution, and everyone will walk away happy. Conflict management involves understanding the roots of conflict, opening the lines of communication, and coming up with a solution that everyone can live with. This book explores conflict from all angles. You'll discover • how the little seed of a misunderstanding can turn into a great big conflict. • conflict resolution strategies, including compromise, negotiation, mediation, and collaboration. • how to be a good communicator, and a great listener, to resolve conflicts—at school, at home, and even online. • basic conflict outcomes, including the magical "win-win." Supplemented with articles and information from USA TODAY, the Nation's No. 1 Newspaper, Conflict Resolution Smarts delivers solid advice and firsthand stories of real teens managing many of the same conflicts you are. Ready to wise up to conflict management? Read on!
Download or read book Cultivating Civility written by Jo Henry and published by American Library Association. This book was released on 2020-04-08 with total page 231 pages. Available in PDF, EPUB and Kindle. Book excerpt: Like other workplaces, libraries can sometimes be stressful, with library workers bearing the brunt of such problems as uncivil patrons, poor communication, inadequate leadership, and toxic behaviors by fellow employees. But there’s hope. Following up their acclaimed examination of the dysfunctional library ("should be essential reading for library leaders" raves Journal of the Australian Library and Information Association), here the authors present a book of proactive solutions and guidance culled from their own research, including interviews with library administrators and staff. Sharing valuable insights that will stimulate thought and discussion towards the goal of a healthier and more harmonious workplace, this book addresses the subject from four viewpoints—individual, team, leader, and organization—focusing on solutions and practical steps in each area; shows how self-reflection and self-awareness can be key starting points for exploring workplace issues; offers numerous suggestions for wellness and self-care; provides tips for improving interpersonal communication and conversations in ways that prevent silos and span boundaries; sheds light on forming and sustaining cohesive library teams, then provides solutions for misaligned teams and dissenters; discusses why effectively conveying vision, role modeling, and demonstrating empathy are all crucial behaviors of library leaders; shares actions library leaders can take to engage employees in the change process; examines how organizational structures can either detract or contribute to a library’s success; and details types of training that can be utilized to minimize dysfunction, including training for bias, empathy, conflict management, and diversity. Filled with beneficial advice on every page, this resource will help libraries be better workplaces for everyone.
Book Synopsis Conflict Management by : Baden Eunson
Download or read book Conflict Management written by Baden Eunson and published by John Wiley & Sons. This book was released on 2012-04-23 with total page 82 pages. Available in PDF, EPUB and Kindle. Book excerpt: Conflict Management is an easy-to-read and high-powered tool for understanding and managing conflict situations. Conflict can spiral out of control, but if you understand how the spiral works you may be able to prevent it from even beginning. In this book you will find many options for managing conflict, including: planning goal setting compromise mediation Expert communicator Baden Eunson also takes an in-depth look at negotiation skills. He offers a visual and fresh approach to the work of strategies and tactics, negotiation styles, the importance of listening and questioning skills, the reasons why the location of negotiation can affect its outcome, and why the phrase 'win-win' is not a cliché but a technique for success.
Book Synopsis Emerging Systems for Managing Workplace Conflict by : David B. Lipsky
Download or read book Emerging Systems for Managing Workplace Conflict written by David B. Lipsky and published by Jossey-Bass. This book was released on 2003-04-25 with total page 442 pages. Available in PDF, EPUB and Kindle. Book excerpt: Emerging Systems of Managing Workplace Conflict presents illustrative real-life examples as well as cutting-edge methods and tools for integrating systems of dispute resolution into standard corporate procedures. This vital resource investigates the systems organizations have developed to manage common and costly workplace conflicts involving supervisor-employee relationships; race, age, and gender discrimination complaints; sexual harassment; occupational safety and health; reasonable accommodation of the disabled; and wrongful termination as well as other problems stemming from governmental regulations and court actions. Drawing on the authors' vast research and frontline experience with a wide variety of corporations and organizations, this important book examines successful responses to universal workplace problems and conflicts. In addition, the book is filled with illuminating case examples and stories from organizations, such as Brown and Root, Kaufman and Broad, Warner Brothers, Universal-Studios, Kaiser Permanente, the United States Postal Service, Johnson & Johnson, Shell, Prudential, and others, that have instituted systems of dispute resolution in response to ongoing destructive conflict, expensive litigation, and crippling settlements. This book offers an enormously useful approach for the application of the most up-to-date systems of organizational conflict resolution and shows how this approach can work in specific situations to save time and money.
Book Synopsis Communication and Conflict Resolution Skills by : Neil H Katz
Download or read book Communication and Conflict Resolution Skills written by Neil H Katz and published by . This book was released on 2021-07-13 with total page 174 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis The Librarian's Guide to Homelessness by : Ryan Dowd
Download or read book The Librarian's Guide to Homelessness written by Ryan Dowd and published by ALA Editions. This book was released on 2018 with total page 248 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Homelessness is a perennial topic of concern at libraries. In fact, staff at public libraries interact with almost as many homeless individuals as staff at shelters do. In this book Dowd, executive director of a homeless shelter, spotlights best practices drawn from his own shelter's policies and training materials" --
Book Synopsis International Conflict Management by : J. Michael Greig
Download or read book International Conflict Management written by J. Michael Greig and published by Polity. This book was released on 2019-09-03 with total page 288 pages. Available in PDF, EPUB and Kindle. Book excerpt: International conflict has long plagued the world, and it continues to do so. With many interstate and civil disputes experiencing no third-party attempts at conflict management, how can the international community mitigate the effects of and, ultimately, end such violence? Why, in so many cases, are early, “golden opportunities” for conflict management missed? In this book, J. Michael Greig, Andrew P. Owsiak, and Paul F. Diehl introduce the varied approaches and factors that promote the deescalation and the peaceful management of conflict across the globe - from negotiation, mediation, arbitration, and adjudication to peace operations, sanctions, and military or humanitarian intervention. The history, characteristics and agents of each approach are examined in depth, using a wide range of case studies to illustrate successes and failures on the ground. Finally, the book investigates how the various tools interact - both logically and sequentially - to produce beneficial or deleterious effects. International Conflict Management will be essential reading for scholars and students of international peace and security studies, as well as practitioners working with governments, international organizations, non-profits, and post-conflict societies
Book Synopsis Project Management for Libraries by : Robin A. Buser
Download or read book Project Management for Libraries written by Robin A. Buser and published by McFarland. This book was released on 2014-10-02 with total page 229 pages. Available in PDF, EPUB and Kindle. Book excerpt: Library work often involves coordinating projects with many tasks and many stakeholders where cost and time limitations can be seen as opportunities. Effective project management is worth learning! This book provides library staffers at every level--whether in public, academic, school or special libraries--with the basic tools of project management so that they can gain confidence and an expectation of success. The first section, Preparing for Project Management, covers the terminology, the philosophy, the resource management and the return on investment of project management. The second section, Planning and Implementing Project Management, introduces the basics of the methodology designed by the Project Management Institute. The third section, Library Resources, discusses practical techniques for specific types of library projects, gives an introduction to agile management, and features success stories in library project management. The book includes many examples of project management.
Book Synopsis Conflict Management for Managers by : Susan S. Raines
Download or read book Conflict Management for Managers written by Susan S. Raines and published by John Wiley & Sons. This book was released on 2012-12-14 with total page 357 pages. Available in PDF, EPUB and Kindle. Book excerpt: “Raines masterfully blends the latest empirical research on workplace conflict with practical knowledge, skills, and tools to effectively manage and prevent a wide range of conflict episodes. This is a highly applicable ‘top shelf book’ that will assist anyone from the aspiring manager to top level management and leadership in the public, private, and nonprofit sectors. It will also be a fast favorite of professors, trainers, and students of business and conflict management.” - Brian Polkinghorn, Distinguished Professor, Center for Conflict Resolution, Salisbury University. “With her broad dispute resolution, teaching, and editing experience, Susan Raines is uniquely qualified to organize what is known about conflict management in the workplace. She has succeeded in providing private, public, and nonprofit managers with accessible concepts and tools to deal effectively with the internal and external conflicts they must confront every day. Essential reading for all managers!” - Alan E. Gross, senior director, training coordinator, New York Peace Institute “After reading an advance copy of Raine’s impressive book, I can’t wait to begin to use it as a seminal text in my classes in organizational conflict. I am amazed at her ability to cover so well such disparate subjects as systems design, public policy disputes, small and large group processes, customer conflicts, conflicts in a unionized environment, and conflicts within regulatory contexts. Her user-friendly writing style is enhanced by her salient examples of exemplary and mistake-laden practices within public and private sector organizations. A ‘must-read’ for scholars, students, and practitioners interested in organizational conflict.” - Neil H. Katz, professor, Conflict Analysis and Resolution, Nova-Southeastern University “Conflict management skills are essential to a manager’s success. Raines, a leading scholar and practitioner, provides a comprehensive and strategic new guide to these critical skills and how to use them in any organization.” - Lisa Blomgren Bingham, Keller-Runden Professor of Public Service, School of Public and Environmental Affairs, Indiana University
