Conflict and Hostility in Hotels, Restaurants, and Bars

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Author :
Publisher : Taylor & Francis
ISBN 13 : 1040043623
Total Pages : 195 pages
Book Rating : 4.0/5 (4 download)

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Book Synopsis Conflict and Hostility in Hotels, Restaurants, and Bars by : Conrad Lashley

Download or read book Conflict and Hostility in Hotels, Restaurants, and Bars written by Conrad Lashley and published by Taylor & Francis. This book was released on 2024-06-13 with total page 195 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book critically explores conflict and hostility in a range of hospitality settings and from a broad stakeholder perspective. The provision of accommodation, food, and drink in commercial settings has conflict at its core because the commercial transaction between hosts and guests can result in a clash of expectations between the server and served. These service encounters involve stakeholders other than immediate personnel and their clients; owners, managers, local communities, and regulatory and licensing authorities also have concerns about the hotels, restaurants, and bars in their midst. The book recognises that these different stakeholders frequently have common interests but are also in conflict as their needs and goals compete with others. By reviewing these multi-agenda perspectives, the contributors offer new insights into topics such as conflict theory within the hospitality industry, human trafficking, employee conflict, dysfunctional leadership, tall poppy syndrome, and the impacts of over-tourism on host communities. Written by leading international academics, this significant volume will be of interest to students, researchers, and academics interested in critical hospitality studies, sociology, and business, as well as anthropology and culture studies.

Events Management

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Author :
Publisher : Taylor & Francis
ISBN 13 : 1000904458
Total Pages : 1056 pages
Book Rating : 4.0/5 (9 download)

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Book Synopsis Events Management by : Glenn A. J. Bowdin

Download or read book Events Management written by Glenn A. J. Bowdin and published by Taylor & Francis. This book was released on 2023-07-31 with total page 1056 pages. Available in PDF, EPUB and Kindle. Book excerpt: A must-have introductory text of unrivalled coverage and depth focusing on events planning and management, the fourth edition of Events Management provides a complete A to Z of the principles and practices of planning, managing and staging events. The book offers a systematic guide to organising successful events, examining areas such as event design, logistics, marketing, human resource management, financial planning, risk management, impacts, evaluation and reporting. The fourth edition has been fully updated and revised to include content covering technology, including virtual and hybrid events, concepts such as social capital, soft power and events, social inclusion, equality, accessibility and diversity, and the latest industry reports, research and legal frameworks. The book is logically structured and features new case studies, showing real-life applications and highlighting issues with planning events of all types and scales in a range of geographical locations. This book has been dubbed ‘the events management bible’ and fosters an interactive learning experience amongst scholars of events management, tourism and hospitality.

Conflict and Hostility in Hotels, Bars and Restaurants

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Author :
Publisher :
ISBN 13 : 9781032427331
Total Pages : 0 pages
Book Rating : 4.4/5 (273 download)

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Book Synopsis Conflict and Hostility in Hotels, Bars and Restaurants by :

Download or read book Conflict and Hostility in Hotels, Bars and Restaurants written by and published by . This book was released on 2024-06 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: "This book critically explores conflict and hostility in a range of hospitality settings and from a broad stakeholder perspective. The provision of accommodation, food, and drink in commercial settings has conflict at its core because the commercial transaction between hosts and guests can result in a clash of expectations between the server and served. These service encounters involve stakeholders other than immediate personnel and their clients; owners, managers, local communities, and regulatory and licensing authorities also have concerns about the hotels, restaurants and bars in their midst. The book recognises that these different stakeholders frequently have common interests but are also in conflict as their needs and goals compete with others. By reviewing these multi-agenda perspectives, the contributors offer new insights into topics such as conflict theory within the hospitality industry human trafficking, employee conflict, dysfunctional leadership, tall poppy syndrome, and the impacts of over-tourism on host communities. Written by leading international academics, this significant volume will be of interest to students, researcher and academics interested in critical hospitality studies, sociology and business, as well as anthropology and culture studies"--

Conflict and Hostility in Hotels, Bars and Restaurants

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Author :
Publisher : Routledge
ISBN 13 : 9781003364030
Total Pages : 0 pages
Book Rating : 4.3/5 (64 download)

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Book Synopsis Conflict and Hostility in Hotels, Bars and Restaurants by :

Download or read book Conflict and Hostility in Hotels, Bars and Restaurants written by and published by Routledge. This book was released on 2024-06 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: "This book critically explores conflict and hostility in a range of hospitality settings and from a broad stakeholder perspective. The provision of accommodation, food, and drink in commercial settings has conflict at its core because the commercial transaction between hosts and guests can result in a clash of expectations between the server and served. These service encounters involve stakeholders other than immediate personnel and their clients; owners, managers, local communities, and regulatory and licensing authorities also have concerns about the hotels, restaurants and bars in their midst. The book recognises that these different stakeholders frequently have common interests but are also in conflict as their needs and goals compete with others. By reviewing these multi-agenda perspectives, the contributors offer new insights into topics such as conflict theory within the hospitality industry human trafficking, employee conflict, dysfunctional leadership, tall poppy syndrome, and the impacts of over-tourism on host communities. Written by leading international academics, this significant volume will be of interest to students, researcher and academics interested in critical hospitality studies, sociology and business, as well as anthropology and culture studies"--

Running for Freedom

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Author :
Publisher : John Wiley & Sons
ISBN 13 : 1118836561
Total Pages : 470 pages
Book Rating : 4.1/5 (188 download)

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Book Synopsis Running for Freedom by : Steven F. Lawson

Download or read book Running for Freedom written by Steven F. Lawson and published by John Wiley & Sons. This book was released on 2014-09-05 with total page 470 pages. Available in PDF, EPUB and Kindle. Book excerpt: Running for Freedom, Fourth Edition, updates historian Steven Lawson’s classic volume detailing the history of African-American civil rights and black politics from the beginning of World War II to the present day. Offers comprehensive coverage of the African-American struggle for civil rights in the U.S. from 1941 to 2014 Integrates events relating to America’s civil rights story at both the local and national levels Features new material on Obama’s first term in office and the first year of his second term Includes addition of such timely issues as the Trayvon Martin case, the March on Washington 5oth anniversary, state voter suppression efforts, and Supreme Court ruling on Voting Rights Act

International Encyclopedia of Hospitality Management

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Author :
Publisher : Routledge
ISBN 13 : 113643903X
Total Pages : 733 pages
Book Rating : 4.1/5 (364 download)

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Book Synopsis International Encyclopedia of Hospitality Management by : Abraham Pizam

Download or read book International Encyclopedia of Hospitality Management written by Abraham Pizam and published by Routledge. This book was released on 2012-06-25 with total page 733 pages. Available in PDF, EPUB and Kindle. Book excerpt: * 25% updated with significant revisions and 20 new entries ensuring that students have the most up-to-date Hospitality Management information on the market * An academically credible source of core information written by experts from around the world to help students clarify basic concepts and ensure their understanding is correct * User friendly and accessible so that students can quickly and easily locate the information that they require

Prejudice and Discrimination in Hotels, Restaurants and Bars

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Author :
Publisher : Routledge
ISBN 13 : 1000603490
Total Pages : 189 pages
Book Rating : 4.0/5 (6 download)

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Book Synopsis Prejudice and Discrimination in Hotels, Restaurants and Bars by : Conrad Lashley

Download or read book Prejudice and Discrimination in Hotels, Restaurants and Bars written by Conrad Lashley and published by Routledge. This book was released on 2022-06-15 with total page 189 pages. Available in PDF, EPUB and Kindle. Book excerpt: Presenting expert-led discussion of a range of themes and topics, Prejudice and Discrimination in Hotels, Restaurants and Bars explores the rigidities that restrict recruitment into frontline job roles in hotels restaurants and bars. Despite decades of legislation banning gender and racial discrimination in most service economies, selecting the ‘right person for the job’ in practice results in some applicants appearing to be ‘more right’ than others. This book makes a unique contribution to the study of hospitality management practices that define, both consciously and unconsciously, recruits’ appearance and behaviours that inevitably include some, and exclude others, from being selected for the job concerned. Dealing primarily with social class, gender and race, the issues discussed in the book are of international interest and authors are drawn from both the Northern and Southern hemisphere. This book will be of great interest to both upper-level students and researchers of hospitality management and human resource management, as well as wider social science communities, such as scholars of sociology, anthropology, industrial relations, human resource studies and personnel management.

Working In Hotels and Catering

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Author :
Publisher : Taylor & Francis
ISBN 13 : 1136110763
Total Pages : 118 pages
Book Rating : 4.1/5 (361 download)

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Book Synopsis Working In Hotels and Catering by : Roy C Wood

Download or read book Working In Hotels and Catering written by Roy C Wood and published by Taylor & Francis. This book was released on 2024-01-26 with total page 118 pages. Available in PDF, EPUB and Kindle. Book excerpt: First Published in 1992. The hotel and catering industry is one of the most heterogeneous of industries, consisting as it does of businesses ranging from the most humble cafe to the largest luxury hotel. Strong images of the glamorous nature of the work are often conjured up by the popular media and sit alongside the lures o f an industry in which it is theoretically possible to rise to the top from the very lowest levels. This book provides an insight into the circumstances under which hotel and catering services are provided in reality. It is the first text to provide an overview of existing research in the industry, and Wood’s account is both wide-ranging and accessible. He highlights many previously overlooked aspects of the industry, including such characteristics as low wages, high labour turnover, lack of unionisation, and heavy-handed management, which are identified and explored in such a way as to illuminate current practice.

Slavery and Liberation in Hotels, Restaurants and Bars

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Author :
Publisher : Routledge
ISBN 13 : 1000194949
Total Pages : 146 pages
Book Rating : 4.0/5 (1 download)

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Book Synopsis Slavery and Liberation in Hotels, Restaurants and Bars by : Conrad Lashley

Download or read book Slavery and Liberation in Hotels, Restaurants and Bars written by Conrad Lashley and published by Routledge. This book was released on 2020-10-06 with total page 146 pages. Available in PDF, EPUB and Kindle. Book excerpt: This is the first book to explore workforce slavery and liberation together within commercial hotel, restaurant and bar activities, the hospitality industry being particularly vulnerable to potential illegal action and reputational damage via involuntary involvement in human trafficking and sexual exploitation. Slavery is the most oppressive form of labour exploitation and is illegal in Western Europe and most of the industrialised world. On the other hand, ‘neo-slavery’ oppresses the powerless through low pay and employment practices that predominantly serve the interests of the employer. This book explores the most exploitative forms of slavery, 'neo-slavery' and human trafficking in the hotel industry, and offers insights into empowerment through liberative trade unions and worker co-operatives. The study’s multifaceted cross-cultural approach includes in-depth chapters on Brazil and the Netherlands as well as a multitude of examples from the UK, exposing the topic as an international problem. Written by international specialists, this significant book will appeal widely to upper-level students and researchers in hospitality, and specifically, to all those interested in human resource management in the hospitality and hotel industry, as well as human rights issues and business ethics.

The Rotarian

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Author :
Publisher :
ISBN 13 :
Total Pages : 64 pages
Book Rating : 4./5 ( download)

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Book Synopsis The Rotarian by :

Download or read book The Rotarian written by and published by . This book was released on 1930-03 with total page 64 pages. Available in PDF, EPUB and Kindle. Book excerpt: Established in 1911, The Rotarian is the official magazine of Rotary International and is circulated worldwide. Each issue contains feature articles, columns, and departments about, or of interest to, Rotarians. Seventeen Nobel Prize winners and 19 Pulitzer Prize winners – from Mahatma Ghandi to Kurt Vonnegut Jr. – have written for the magazine.

The Global City 2.0

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Author :
Publisher : Routledge
ISBN 13 : 1317438698
Total Pages : 249 pages
Book Rating : 4.3/5 (174 download)

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Book Synopsis The Global City 2.0 by : Kristin Ljungkvist

Download or read book The Global City 2.0 written by Kristin Ljungkvist and published by Routledge. This book was released on 2015-08-27 with total page 249 pages. Available in PDF, EPUB and Kindle. Book excerpt: Global cities all over the world are taking on new roles as they increasingly participate directly and independently in international affairs and global politics. So far, surprisingly few studies have analyzed the role of the Global City beyond its already well explicated role in the globalized economy. How is it that local governments of Global Cities claim international political authority and develop what appears to be their own independent foreign and security policies despite the fact that such policy areas have traditionally been considered to be the core function of nation-states and central governments? What does it mean to be and to govern the contemporary Global City? In this book Kristin Ljungkvist claims that we can better understand why local governments find it to be in their Global City’s interest to claim international political authority by exploring how the city’s role in the globalized world is constructed and narrated locally. A core claim is that Global City-hood as a specific type of collective identity can play a constitutive part in such interest formation. Combining insights from International Relations and Urban Studies scholarship, and with the help of a case study on New York City, Ljungkvist develops a new analytical framework for studying the Global City as an international political actor. The Global City 2.0 shows that even as the Global City engages in various global issues such as global environmental governance or counterterrorism, such pursuit will be framed and rationalized in terms of the city’s economic growth. The quest for growth and global competitiveness are not necessarily the only available meanings attached to the being and governing of the contemporary Global City. However, there seems to be a remarkable persistency and attraction in economistic ideas and an economistic conception of the Global City.

A New Beginning for Humankind

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Author :
Publisher : iUniverse
ISBN 13 : 1475939523
Total Pages : 252 pages
Book Rating : 4.4/5 (759 download)

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Book Synopsis A New Beginning for Humankind by : R. B. Herath

Download or read book A New Beginning for Humankind written by R. B. Herath and published by iUniverse. This book was released on 2012-09 with total page 252 pages. Available in PDF, EPUB and Kindle. Book excerpt: The world is reaching a nuclear tipping point, and a catastrophe looms. Even the United Nations can't seem to do anything about the threat. Given the circumstances, people everywhere need to unite to prevent a disaster. In this new study, peace activist R. B. Herath explains what's at stake and what everyday people can do to solve the problem. Here are some of the questions Herath seeks to answer: - What are the major violent conflicts in the world today? - Is there any guarantee that none of the ongoing violent conflicts will deteriorate into a worldwide fiasco? - If there is no such guarantee, what needs to be done to prevent such an eventuality? - Is there anything more to be done to ensure lasting peace on the planet? By taking steps to prevent tension from building up to a tipping point and by building a stronger system of checks and balances, it's possible to resolve conflicts at all levels through peaceful means. Join Herath as he seeks to change habits that promote war to habits that promote peace in the face of the present troubled state of the world.

Sandlot Seasons

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Author :
Publisher : University of Illinois Press
ISBN 13 : 9780252063428
Total Pages : 284 pages
Book Rating : 4.0/5 (634 download)

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Book Synopsis Sandlot Seasons by : Rob Ruck

Download or read book Sandlot Seasons written by Rob Ruck and published by University of Illinois Press. This book was released on 1987 with total page 284 pages. Available in PDF, EPUB and Kindle. Book excerpt: A new preface updates this richly detailed look at the major role sport played in shaping Pittsburgh's black community from the Roaring Twenties through the Korean War. Rob Ruck reveals how sandlot, amateur, and professional athletics helped black Pittsburgh realize its potential for self-organization, expression, and creativity.

Gay Rights Vs. Religious Liberty?

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Publisher :
ISBN 13 : 0197500986
Total Pages : 215 pages
Book Rating : 4.1/5 (975 download)

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Book Synopsis Gay Rights Vs. Religious Liberty? by : Andrew Koppelman

Download or read book Gay Rights Vs. Religious Liberty? written by Andrew Koppelman and published by . This book was released on 2020 with total page 215 pages. Available in PDF, EPUB and Kindle. Book excerpt: Koppelman offers a solution to the bitterly polarizing gay rights/religious liberty conflict. This is the only book that lays out the interests that must be balanced in any decent compromise, in terms that both sides can recognize and appreciate. Koppelman explains the basis of antidiscrimination law, including the complex idea of dignitary harm. He shows why even those who do not regard religion as important or valid nonetheless have good reasons to support religious liberty, and why those who regard religion as a value of overriding importance should nonetheless reject the extravagant power over nonbelievers that the Supreme Court has recently embraced.

Hospitality Law

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Publisher :
ISBN 13 :
Total Pages : 296 pages
Book Rating : 4.E/5 ( download)

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Book Synopsis Hospitality Law by :

Download or read book Hospitality Law written by and published by . This book was released on 2007 with total page 296 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Hell Before Their Very Eyes

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Author :
Publisher : JHU Press
ISBN 13 : 1421417642
Total Pages : 208 pages
Book Rating : 4.4/5 (214 download)

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Book Synopsis Hell Before Their Very Eyes by : John C. McManus

Download or read book Hell Before Their Very Eyes written by John C. McManus and published by JHU Press. This book was released on 2015-11-16 with total page 208 pages. Available in PDF, EPUB and Kindle. Book excerpt: Encountering Ohrdruf -- "The smell of death was thick in the air": witnessing Buchenwald -- Treating Buchenwald: medicine and Murrow -- Dachau: the approach -- "My heart was going a mile a minute": liberating Dachau -- Dachau: the impact

Indochina is People

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Publisher :
ISBN 13 :
Total Pages : 170 pages
Book Rating : 4.3/5 (91 download)

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Book Synopsis Indochina is People by : Peggy Shaker

Download or read book Indochina is People written by Peggy Shaker and published by . This book was released on 1973 with total page 170 pages. Available in PDF, EPUB and Kindle. Book excerpt: