Computer Telephony Strategies

Author : TOMOHISA FUJII
Publisher : TOM PUBLISHING
ISBN 13 :
Total Pages : 240 pages
Book Rating : 4./5 ( download)

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Download or read book IT 　MANAGEMENT　FOR　STRATEGIC　INNOVATION written by TOMOHISA FUJII and published by TOM PUBLISHING. This book was released on 2014-06-14 with total page 240 pages. Available in PDF, EPUB and Kindle. Book excerpt: < Contents > 1. The outside and the internal environment and the skill to surround IT human resources・・・8 It clarifies the road map and IT skill of IT engineer. The analysis of BSC, SWOT of the needs and IT engineer of the company 1.1 The analysis of BSC, SWOT of the needs and IT engineer of the company・・・9 ■Let’s analyze business management ability by the balance scorecard.・・・9 ■The basics of the SWOT analysis for IT engineer・・・14 1.2 The self-innovation for IT engineer・・・17 ■The self-innovation model who jumps to IT engineer・・・17 ■< Case study > Making the road map of the self・・・21 1.3 The global standard of the becoming information-oriented・・・22 ■ JNX of the e-commerce in the automotive industry・・・22 ■PMBOK・・・25 ■Rosetta Net・・・26 ■XML・・・28 ■CMM .・・・31 ■Seven emerald model・・・36 2. Let’s explore core competence in the becoming information-oriented process - it understands the basics of the becoming information-oriented process.・・・52 2.1 The project management ability・・・53 ■The ideal way of the skill management about the project・・・53 ■< Case study > The ideal way of the skill management about the project・・・53 ■To improve the productivity of the project・・・55 ■The mismatch of the project by thoroughgoing of the skill management.・・・58 ■Setting the evaluation axis of the project・・・63 ■The external environment and the evaluation by the viewpoint of the internal environment・・・65 2.2 The corresponding competence of the management strategy planning and promotion process・・・68 ■The building of a management strategy and a business model・・・68 ■The basic knowledge for the management strategy working-out・・・84 ■< Case study > The business model which aimed for the whole to be best by the design-data utilization・・・88 ■< Case study > The out-sourcing strategy which aimed to reform physical distribution・・・91 2.3 The corresponding competence of the becoming information-oriented strategy planning and promotion process・・・93 ■The IT solution strategy・・・93 ■IT solution and the managing viewpoint・・・95 ■The reviewing of IT investment by the net-present-value law・・・98 ■< Case study > The point of the Web system in the e-commerce・・・99 ■< Case study > The attention point in SFA introduction・・・103 ■< Case study > The attention point in CTI system introduction which cooperates with SFA・・・105 ■ < Case study > The point of the data warehouse introduction・・・108 2.4 The corresponding competence of the systematization promotion process・・・110 ■ < The case study > The practice of the management requirement by the groupware・・・113 ■Let’s understand the technique of the system development.・・・115 ■The test about the all kind approach system development process of the systematization・・・120 ■The basic point of the system switchgear・・・124 ■< Case study > The point of the cooperation of the ERP software package among the systems・・・128 2.5 The corresponding competence of the operations management process・・・130 ■The operations management process and the corresponding competence of the system・・・130 ■The performance and the failure management is the pivot of the operations management.・・・134 ■The mechanism of the soft back-up to have supported a system failure・・・137 ■< Case study > The way of thinking of the operations management in ASP・・・138 3. Let’s explores core competence with the ability axis.・・・139 It clears up the novel IT engineer ability to lead a system to the success. 3.1 The ability axis and the empowerment of IT engineer・・・140 ■Making an ability axis clear and empowerment's approaching・・・140 3.2 The seven diamond rule of the system-thinking・・・144 ■The structure and the approach of the system-thinking・・・144 ■Let’s think of the phenomenon by structure of the investing, the output ( Rule 1 ).・・・145 ■Let’s dig up the factor which relates to the phenomenon and making a grouping, the abstraction, its making a number a type ( Rule 2 )・・・149 ■Let’s see a phenomenon in the front and back of the negative aspect, the plus side ( Rule 3 ).・・・151 ■Let’s change and it simulates a parameter about the phenomenon ( Rule 4 )・・・.153 ■Let’s create an image by the illustration and it clarifies a shackle during the phenomenon, the relation of the cooperation ( Rule 5 ).・・・155 ■Let’s set a basic axis and a type and the simplification, the modeling, its making a phenomenon a deoxyribonucleic acid ( Rule 6 )・・・156 ■Let’s try the systematizing of the phenomenon, framework building by it ( Rule 7 ).･･･168 3.3 The information control power and the communication・・・160 ■The point of the communication ability・・・160 ■The knowledge management・・・163 3.4 The team working and the leadership・・・165 ■The forming of a communication and the show of the ability for the member to have・・・165 ■The accumulation body and the team working of the knowledge・・・167 3.5 The embodiment of the bargaining ability and the client needs・・・170 ■The basic point of the bargaining ability・・・170 ■When discipline bargaining ability・・・173 4. The practice of the core competence・・・175 The master of the operation management and the becoming information-oriented practice power of each field 4.1 BASIC design of the becoming information-oriented and the operation management・・・176 ■BASIC design of the operation management・・・176 ■The operation management and the organization・・・178 4.2 Let’s design the operation management of the manufacture management field.・・・183 ■Let’s master the basics of the production management system・・・185 4.3 To design the operation management of the distribution management field ・・・ 18７ ■The basic pattern and the POS system of the e-marketplace・・・187 4.4 To design the operation management of the marketing management field .・・・189 ■The operation management of the marketing management system・・・189 4.5 Let’s design the operation management of the physical distribution management field .・・・193 ■3PL(Third Party Logistics) which shows power in the physical distribution field･･･193 5. The mission・・・197 Let’s understand the mission of IT engineer. 5.1 The macro and the micro viewpoint・・・198 ■The macro about the business process and the micro viewpoint・・・198 ■The cash flow management and the becoming information-oriented・・・202 ■The macro about the project management and the micro viewpoint・・・206 5.2 The power of the digital organization and the intangible assets・・・208 ■The digital organization out of the in-house・・・208 ■The knowledge management and the intangible assets・・・211 ■The representative supply chain management of the digital organization (SCM)・・・213 ■The digital organization and the internal control・・・215 ■< Case study > The security securing in case of the Internet procurement?・・・217 5.3 Becoming information-oriented innovating of business management・・・219 ■Business management innovating approach・・・219 ■The show factor and the Web system of the business competitiveness・・・222 ■< Case study > The mechanism of the utilization of the information on the customer buying behaviour・・・224 5.4 The corporate culture and the conflict of the becoming information-oriented・・・226 ■The corporate culture becomes the brake of the becoming information-oriented, too.・・・226 5.5 The risk management and the becoming information-oriented・・・229 ■The approach by the attack of the patent ・・・229 ■The point of security compatible・・・233 ■The basics of the encryption technology・・・237 < Coffee break >: ■The ancient Greece philosophy and IT By this book you can understand the IT skill for IT system engineer and IT system developer, IT project manager. The IT skill is the one which becomes the core competence and the advantage and the competitiveness of IT human resources and this book provides the skill and the knowledge of the empowerment which is indispensable to leap. It adopts the composition which aimed at this manual's arranging the case study of the appropriate theme everywhere to polish the skill of the practicing empowerment and attempting to strengthen the system-thinking power to think of personally in the approach. Moreover, it organizes an indispensable knowledge corner, and it takes up and it is introducing the basic knowledge which is indispensable for the reader who aims to grow as IT human resources in the communication ability and the basics of the bargaining ability, too. Here, let's introduce contents in each chapter. " Chapter 1 the outside and the internal environment and the skill to surround IT human resources " :you can clarify the road map and the skill of IT engineer. It explores about the needs of the company and BSC of IT engineer and the SWOT analysis, the excellence career path and IT skill, the self-innovation of IT engineer, the global standard of the becoming information-oriented. " Chapter 2 exploring core competence in the becoming information-oriented process " :you can understand the basics of the becoming information-oriented process. Almost, it clarifies project management ability. It sees in detail about the corresponding competence of the becoming information-oriented which consists of the management strategy planning and promotion process, the becoming information-oriented strategy planning and promotion process, systematization promotion process, operations management process. " Chapter 3 exploring core competence with the ability axis " :you can clear up the IT engineer ability to lead a system to the success. It introduces the seven diamond rule of the system-thinking at the ability axis of IT engineer and you can understand the illustration expressive power which is indispensable for IT engineer. Moreover, it explores about the embodiment of the information control power and the communication, the team working and the leadership, the bargaining ability and the client needs. " Chapter 4 the practice of the core competence ":you can practice the IT system design. Almost, it introduces the point of the operation management of the manufacture, the circulation, the sale and each administration genre which consists of physical distribution which designs after understanding the basic design of the IT system and the operation management including the systematic approach. " Chapter 5 the mission ":you can understand the mission of IT engineer.” It considers about the macro and the micro viewpoint, the power of the digital organization and the intangible assets, becoming information-oriented innovating of business management, the corporate culture and the conflict of the becoming information-oriented, the risk management and the becoming information-oriented. It expects that above composition can utilize as the initiation book of the empowerment in IT human resources. Author:Tomohisa Fujii