Communication in the Workplace: A Practical Guide to Improve Interpersonal Communication in the Workplace for Better Environment, Client Relationships

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Publisher : Independently Published
ISBN 13 : 9781092221221
Total Pages : 246 pages
Book Rating : 4.2/5 (212 download)

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Book Synopsis Communication in the Workplace: A Practical Guide to Improve Interpersonal Communication in the Workplace for Better Environment, Client Relationships by : David L. Lewis

Download or read book Communication in the Workplace: A Practical Guide to Improve Interpersonal Communication in the Workplace for Better Environment, Client Relationships written by David L. Lewis and published by Independently Published. This book was released on 2019-03-31 with total page 246 pages. Available in PDF, EPUB and Kindle. Book excerpt: How to Improve Your Communication Skills in the Workplace, Organization and in Your Personal Life Good communication is an important skill in any environment, organization with human interactions. moreover, when it comes to communication in the business, effective communication is an integral element to business success. This book contains: Internal Workplace Communication External Workplace Communication Group Workplace Communication How to Communicate Effectively at Work How to Deal with a Difficult Boss and Still Keep Your Job Choosing to Get Better at Explaining Things At Work Steps of Developing Effective Workplace Communication Skills Techniques to Develop and Display Open-mindedness, Empathy and Respect in Workplace Communication Workplace Communication Techniques And more In any organizations, good communication isn't just about resolving conflict. Good communication is an important elements in client relationships, profitability, team effectiveness, and employee engagement. Building healthy working relationships is vital to any business success. A major part of this is understanding your own personal communication style, how you can influence other people, and how to use your communication style to create effective business relationship and it isn¡ ̄t just about being able to more accurately speaking and concisely present your thought and ideas. It¡ ̄s also not just about resolving conflict or creating a more positive team environment it is essential to sales, client relationships, better team environment, company culture, employee and team management engagement. The most comprehensive guide for interpersonal communication in the workplace for better productive environment, client relationships, team development, and employee engagement! Order Communication in the workplace Book, and learn to write more effectively, communicate with customers and employees, and craft compelling communication plans and proposals, as well as communication skills training for difficult situations, such as dealing and managing.

Words That Work in Business, 2nd Edition

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Author :
Publisher : PuddleDancer Press
ISBN 13 : 1934336211
Total Pages : 192 pages
Book Rating : 4.9/5 (343 download)

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Book Synopsis Words That Work in Business, 2nd Edition by : Ike Lasater

Download or read book Words That Work in Business, 2nd Edition written by Ike Lasater and published by PuddleDancer Press. This book was released on 2019-04-01 with total page 192 pages. Available in PDF, EPUB and Kindle. Book excerpt: Addressing the most common workplace relationship challenges, this manual shows how to use the principles of nonviolent communication to improve any workplace atmosphere. Offering practical tools that match recognizable work scenarios, this guide can help all employees positively affect their work relationships and company culture, regardless of their position. This handbook displays proven communication skills for effectively handling difficult conversations, reducing workplace conflict and stress, improving individual and team productivity, having more effective meetings, and giving and receiving meaningful feedback, thereby creating a more enjoyable work environment.

Tips to Improve Communication Skills

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Author :
Publisher : Independently Published
ISBN 13 : 9781097390359
Total Pages : 246 pages
Book Rating : 4.3/5 (93 download)

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Book Synopsis Tips to Improve Communication Skills by : David L Lewis

Download or read book Tips to Improve Communication Skills written by David L Lewis and published by Independently Published. This book was released on 2019-05-08 with total page 246 pages. Available in PDF, EPUB and Kindle. Book excerpt: "A Step by Step Guide to Improve Communication Skills at Work and in Relationships" Communications form the core of human relationships. The way you communicate to people in your family, workplace, and society at large goes a long way in determining how they perceive you, and in turn how they relate with you. Each one of us needs to make an effort to master the art of conversation. This book contains proven steps and strategies on how to effectively communicate with others and how to easily express what you want and need to say. This book contains Compliment your partner and yourself Improve your Relationships for Better Communication Empathy Internal Workplace Communication External Workplace Communication Group Workplace Communication How to Communicate Effectively at Work How to Communicate in Different Situations Steps of Developing Effective Workplace Communication Skills Techniques to Develop and Display Open-mindedness, Empathy and Respect in Workplace Communication Workplace Communication Techniques And more In any organizations, good communication isn't just about resolving conflict. Good communication is an important element in client relationships, profitability, team effectiveness, and employee engagement. Building healthy working relationships are vital to any business success. A major part of this is understanding your own personal communication style, how you can influence other people, and how to use your communication style to create effective business relationship and it isn't just about being able to more accurately speaking and concisely present your thought and ideas. It's also not just about resolving conflict or creating a more positive team environment it is essential to sales, client relationships, better team environment, company culture, employee and team management engagement. The a most comprehensive guide for interpersonal communication in the workplace for a better productive environment, client relationships, team development, and employee engagement! Order Tips to Improve Communication Skills Book, and learn to write more effectively, communicate with customers, partners and employees, and craft compelling communication plans and proposals, as well as communication skills training for difficult situations.

Business and Professional Communication

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Author :
Publisher : Waveland Press
ISBN 13 : 1478645318
Total Pages : 311 pages
Book Rating : 4.4/5 (786 download)

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Book Synopsis Business and Professional Communication by : Kathryn Sue Young

Download or read book Business and Professional Communication written by Kathryn Sue Young and published by Waveland Press. This book was released on 2020-05-28 with total page 311 pages. Available in PDF, EPUB and Kindle. Book excerpt: The authors present the fundamentals of business communication in every stage of professional life: writing résumés, preparing for interviews, securing a job, communicating with colleagues and supervisors, working on a team, and advancing into management and leadership positions. Young and Travis encourage people building careers to create an image or brand that employers will recognize as a good fit for their companies. Skills that cement an appealing brand include: proficient use of language (verbal and written), problem-solving abilities, expert use of technology and social media, enthusiasm for work and people, a moral and ethical foundation, the ability to adapt quickly to new ideas, and being a role model for others. Chapter discussions include practical advice on developing these skills. The journey to a satisfying career begins with self-assessment. Readers are prompted to analyze their communication strengths and weaknesses. The chapters offer guidance on how to reinforce strong points and to work on eliminating shortcomings. Effective communicators expand listening skills to enhance their ability to adapt verbal and nonverbal communication to the needs of clients and colleagues in a diverse, global workplace. The authors provide meaningful advice on gender communication, image management, intercultural communication, and communicating in difficult situations. Competent communication is critical to establishing good rapport and creating a positive work environment.

Communicating Successfully in Groups

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Author :
Publisher : Routledge
ISBN 13 : 1317798147
Total Pages : 202 pages
Book Rating : 4.3/5 (177 download)

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Book Synopsis Communicating Successfully in Groups by : Richard Hammersley

Download or read book Communicating Successfully in Groups written by Richard Hammersley and published by Routledge. This book was released on 2014-04-23 with total page 202 pages. Available in PDF, EPUB and Kindle. Book excerpt: This practical guide to the psychology of effective communication is suitable for anyone for whom communication in groups is a key part of their job. No previous knowledge of psychology is assumed and the emphasis is on exercises, key point summaries, assessment and improving your skills in everyday situations like committees, project teams, seminars and focus groups. Suitable as an introduction for psychology students, it will be invaluable for students of business, medicine, allied health, social work and probation, whether studying on a short course or attending an intensive training session as part of their continuing professional development.

Words That Work in Business, 2nd Edition

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Author :
Publisher :
ISBN 13 : 9781934336151
Total Pages : 0 pages
Book Rating : 4.3/5 (361 download)

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Book Synopsis Words That Work in Business, 2nd Edition by : Ike Lasater

Download or read book Words That Work in Business, 2nd Edition written by Ike Lasater and published by . This book was released on 2019 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Addressing the most common workplace relationship challenges, this manual shows how to use the principles of nonviolent communication to improve any workplace atmosphere. Offering practical tools that match recognizable work scenarios, this guide can help all employees positively affect their work relationships and company culture, regardless of their position. This handbook displays proven communication skills for effectively handling difficult conversations, reducing workplace conflict and stress, improving individual and team productivity, having more effective meetings, and giving and receiving meaningful feedback, thereby creating a more enjoyable work environment.

Interpersonal Communication Skills for Business

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Author :
Publisher :
ISBN 13 : 9781520190181
Total Pages : 474 pages
Book Rating : 4.1/5 (91 download)

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Book Synopsis Interpersonal Communication Skills for Business by : Sorin Dumitrascu

Download or read book Interpersonal Communication Skills for Business written by Sorin Dumitrascu and published by . This book was released on 2016-12-21 with total page 474 pages. Available in PDF, EPUB and Kindle. Book excerpt: Interpersonal Communications: The ProcessRelationships, both personal and professional, develop through the interaction that you have with others. They can be good or bad--but good relationships mean less conflict and more understanding.John Donne, the English poet, famously said: "No man is an island." This is particularly true in the working environment. Achieving your goals and objectives often depends on your ability to gain assistance, cooperation, and collaboration from: * your staff, * your colleagues and co-workers, * your boss, * your clients.To obtain this support, you need an ability to communicate with others. Interpersonal communication is the process of interacting with others, sharing information, thoughts, ideas, and feelings.However, not everyone communicates in exactly the same way. This is why misunderstandings occur.The Mechanics of Communicating EffectivelyThe process of interpersonal communication is more complex than one person speaking and another listening. Your face-to-face communication utilizes two elements to convey your message: * the words you use - the verbal content, * how you sound and your body language - the non-verbal content.Only seven percent of a person's understanding of a message is derived from the message's verbal content. The non-verbal element delivers the remaining 93 percent.In this course, you will learn how to control and maximize the effectiveness of this vital part of your interpersonal communication.Workplace Communication SkillsInterpersonal communication is the lifeblood of business. It's the means by which you, your colleagues, your staff, your managers, and your clients share information, experience, and ideas.Interpersonal communication is the foundation for all of your working relationships.Fortunately, some information is easy to give. Examples include: * information that pleases the receiver, * praise, * agreement with people's requests or opinions, * information that the receiver wants to hear.However, it's much more difficult to voice disagreement or disapproval, as communication of this type of information can severely damage working relationships. In this course, you will be shown how to handle such situations effectively, using assertive communication skills.Communicating for ResultsWhatever your job role, your company expects you to achieve results. Accomplishment of your goals, aims, and objectives requires the cooperation, collaboration, or agreement of your: * colleagues and co-workers, * customers and clients, * managers and senior executives.Good communication skills are vital to obtaining support from others. In fact, your communication skills often make the difference between success and failure of your goal.The skill is knowing how to vary your communication to suit the receiver, the purpose, and the occasion.Leadership Communication SkillsNot everyone is a natural leader, but that's not necessarily a drawback. In fact, sometimes personal magnetism can actually work against you in a leadership role.Today's business world is knowledge-driven, and organizations have to innovate to succeed. In such a competitive environment, people look to their leaders for more than just personality.Charisma may make a great impact on people, but it doesn't give them the answers they want or need. More than ever, leadership now relies on knowledge--and this can be acquired.In this course, you will learn what attributes people look for in leaders, and how to communicate that you possess them.

Professional Communication at Work

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Author :
Publisher : Routledge
ISBN 13 : 131767930X
Total Pages : 284 pages
Book Rating : 4.3/5 (176 download)

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Book Synopsis Professional Communication at Work by : Joseph L. Chesebro

Download or read book Professional Communication at Work written by Joseph L. Chesebro and published by Routledge. This book was released on 2014-07-17 with total page 284 pages. Available in PDF, EPUB and Kindle. Book excerpt: This text prepares future professionals for success in the workplace through identifying interpersonal communication skills and strategies and exploring when, how, and why to use them. Informed by academic research, professional literature, and author Joseph L. Chesebro’s own experiences, the text explores and demonstrates the skills that have facilitated Chesebro’s own students to find work and to succeed in their professional lives. Offering a very practical focus on such topics as handling conflict and giving dynamic presentations, Professional Communication at Work also covers essential interpersonal communication skills that are often not discussed, such as: Using networking when job hunting; Earning a good reputation as a new employee Using storytelling and questioning more often Developing coaching relationships with the best senior employees in our workplace, Practicing and developing new skills on our own, and Using workplace politics in a positive and constructive way to accomplish our goals. Utilizing the approach of a supportive communication coach, this text will help readers gain a variety of practical communication strategies they can apply to contribute to success in their own careers.

Effective Communication Skills

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Publisher : Independently Published
ISBN 13 : 9781713256397
Total Pages : 186 pages
Book Rating : 4.2/5 (563 download)

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Book Synopsis Effective Communication Skills by : Dalton McKay

Download or read book Effective Communication Skills written by Dalton McKay and published by Independently Published. This book was released on 2019-11-30 with total page 186 pages. Available in PDF, EPUB and Kindle. Book excerpt: According to recent research, 93% of employers want a candidate able to communicate clearly. If you want to discover all you need to make your communication process a success, then keep reading. The ability to communicate effectively is not a skill everyone has, yet it remains the most important life skill of all. Even if your talents are lacking in this area, it doesn't mean you can't develop better communication tactics with practice. But how to improve your communication skills? What benefit you can obtain? With Effective Communication Skills, you will gain a better understanding of not only yourself but also other people around you. This will help you become a better problem solver, build trust and respect in business relationship and grow your career. In Effective Communication Skills you will discover: how to effectively convey a message in an assortment of talking situations. the most common barriers the information may encounter at any stage and how to effectively overcome them. what communication style is more powerful to express yourself and to display your emotions. tips on how to relate with individuals with different communication styles. the 9 Steps to effective listening (resolving disagreements, mending relationships and clearing out misunderstandings). a step-by-step plan to run effective and successful meetings. the secrets to write business emails, letters or reports quickly and easily. Every good communicator continually works on the improvement of their skills. So even if you feel you've reached an all-star level, you can always benefit from reading Effective Communication Skills. And even if you are an introvert or a shy person, especially in stressful situations, who thinks it's impossible to change... well, even in this case Effective Communication Skills will give you hints on how you can develop more assertive communication skills. To communicate is to have power. If you want to sharpen your communication skills, then Scroll Up and Click the "Add to Cart" Button.

Interpersonal Communication

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Publisher :
ISBN 13 : 9781521122419
Total Pages : 244 pages
Book Rating : 4.1/5 (224 download)

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Book Synopsis Interpersonal Communication by : Sorin Dumitrascu

Download or read book Interpersonal Communication written by Sorin Dumitrascu and published by . This book was released on 2017-04-21 with total page 244 pages. Available in PDF, EPUB and Kindle. Book excerpt: One of people's primary needs is social interaction. By communicating well face-to-face, we build healthier and more productive relationships, work more effectively, and gain more satisfaction from life. However, communicating well is a skill that requires learning and practice. It isn't something that people intuitively know how to do well.To communicate well, both you and your listeners need to understand and trust one another. Communication is defined as the transmission or sharing of ideas, thoughts, or feelings between people. The verb communicate originates from the Latin root communicare, which means to share or make common.All communication is a two-way process. Information is not only given by one person, but also received and understood by another. Interpersonal communication is communication that occurs specifically between small numbers of participants, usually face-to-face.This means that participants are able to share information not only through words but through sight and sound too. In the context of interpersonal communication, participants can give immediate feedback, which may not necessarily be verbal. For example, a person could nod to show agreement or understanding.The quality of interpersonal communication has a crucial role to play in the success of any organization. It directly affects the quality of an organization's decision making, problem solving, and relationships. So good communication is essential for an organization and its employees to act effectively.It's difficult for any organization to succeed if its employees can't communicate skillfully because communication impacts so many factors within an organization. When information is shared with employees in a positive and skillful way, it boosts productivity and profitability, giving meaning, motivation, and a personal context to people's work. When communication is poor or absent, employees may feel mistrustful, alienated, or less motivated to do a good job.Being able to give and receive accurate and comprehensive information is essential for decision making. Poor communication typically leads to poor decision making. Decisions made without discussion harm morale. Most decisions have to be considered within the context of how they will affect others. So stakeholders need to be consulted skillfully in order to bring their true opinions and insights to light.Ineffective communication can give rise to mistakes, sometimes with very serious consequences. Many problems are prevented by an open, trusting atmosphere in which employees have the confidence to voice their doubts and questions.Poor interpersonal communication harms relationships between people in an organization, causing stress and mistrust. The result is that important information may be lost, distorted, or concealed. Negative criticism, gossip, or breaches of confidence can also cause lasting damage to organizations and to people. Good communication creates good working relationships, resulting in innovative, enthusiastic people who enjoy working together and who empower one another to succeed.Good communication conveys information that people need to know to be effective. It encourages good feedback, enabling employees to meet their goals more effectively. If communication within an organization doesn't allow people to give and receive feedback safely, ineffective behavior is not checked, and problems tend to mount.Good communication and confidence go hand in hand. As your confidence rises, your communication improves. So many of the techniques for developing confidence also play a significant role in improving interpersonal communication.

Communicating at Work

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Author :
Publisher : Simon and Schuster
ISBN 13 : 1439104964
Total Pages : 307 pages
Book Rating : 4.4/5 (391 download)

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Book Synopsis Communicating at Work by : Tony Alessandra

Download or read book Communicating at Work written by Tony Alessandra and published by Simon and Schuster. This book was released on 1993-08-16 with total page 307 pages. Available in PDF, EPUB and Kindle. Book excerpt: In today's competitive workplace, your ability to communicate is your most important business skill. This valuable handbook to better business communication can help you develop the skills you need to succeed. Using real-life examples, it offers practical, easy-to-use instruction in writing effective memos and reports, making memorable presentations, and leading productive meetings. It also introduces key telephone skills, shows you how to interpret body language and personal communication styles -- and teaches you the critical listening and questioning skills you need to get ahead. Whether you're a top manager trying to lead a large organization or one of the millions of people who actually get the work done, Communicating at Work can help you be more effective, get more of what you want out of work, and improve your chances for success.

Workplace Communication

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Author :
Publisher : Routledge
ISBN 13 : 0429589476
Total Pages : 197 pages
Book Rating : 4.4/5 (295 download)

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Book Synopsis Workplace Communication by : Leena Mikkola

Download or read book Workplace Communication written by Leena Mikkola and published by Routledge. This book was released on 2019-11-14 with total page 197 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book provides insights into communication practices that enable efficient work, successful collaboration, and a functional work environment. Maintaining a productive and healthy workplace is predicated on interpersonal communication between people. In organizations, efficient communication is the foundation of all actions. Contributors to this book cover communication issues in relationships, teams, meetings, leadership, competence, diversity, organizational entry, social support, and digital environments in the workplace. The book illustrates all these issues in detail by presenting both relevant research findings and their practical implications in working life. Workplace Communication is ideal for current and future employees, directors, supervisors and managers, instructors, and consultants in knowledge-based expertise work. The book is appropriate for courses in organizational and leadership communication or interpersonal communication in a workplace setting.

Interpersonal Communication Skills in the Workplace

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Author :
Publisher : AMACOM Div American Mgmt Assn
ISBN 13 : 0761215115
Total Pages : 226 pages
Book Rating : 4.7/5 (612 download)

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Book Synopsis Interpersonal Communication Skills in the Workplace by : Perry MCINTOSH

Download or read book Interpersonal Communication Skills in the Workplace written by Perry MCINTOSH and published by AMACOM Div American Mgmt Assn. This book was released on 2008-07-10 with total page 226 pages. Available in PDF, EPUB and Kindle. Book excerpt: Effective communication is an important element of success for every organization, leader, manager, supervisor, and employee. Good communication skills are a prerequisite for advancement in most fields and are key to exercising influence both within and beyond the work group. This edition retains the subject matter strengths of the previous version and augments them with content that reflects new understandings of interpersonal communications, new communication technologies, and new organizational practices that include wider spans of management control, greater employee empowerment, geographically dispersed work groups, and team-based activities. It also contains new material on persuasive communications, dialogue, and nominal group technique. New chapters on techniques for generating ideas and solutions and communicating in the multicultural workplace offer fresh perspectives on topics that have become increasingly important in today’s workplace. Throughout the book, the authors provide assessments, exercises, and Think About It sections that offer readers numerous opportunities for practice and feedback. Any person can realize the benefits of improved communication skills. Interpersonal Communication Skills in the Workplace, Second Edition, provides the insight and expertise needed to achieve this goal. Readers will learn how to: * Solve common communication problems. * Communicate with different personality types. * Read non-verbal cues. * Improve listening skills. * Give effective feedback. * Be sensitive to cultural differences in communication. This is an ebook version of the AMA Self-Study course. If you want to take the course for credit you need to either purchase a hard copy of the course through amaselfstudy.org or purchase an online version of the course through www.flexstudy.com.

The Art and Science of Communication

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Author :
Publisher : John Wiley & Sons
ISBN 13 : 1118039491
Total Pages : 235 pages
Book Rating : 4.1/5 (18 download)

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Book Synopsis The Art and Science of Communication by : P. S. Perkins

Download or read book The Art and Science of Communication written by P. S. Perkins and published by John Wiley & Sons. This book was released on 2010-12-17 with total page 235 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Art and Science of Communication shows you a new way to understand and use communication in the workplace. Revealing the seven types of communication we all use every day, the book shows you how to increase your communication effectiveness in any setting with practical techniques, analogies, and models that clearly explain the formulas for successful communication. Combining the science and art of communication into one effective formula, this book offers a straightforward and easy to understand plan for a more successful career.

Interpersonal Communication in the Diverse Workplace

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Author :
Publisher : Taylor & Francis
ISBN 13 : 1000831809
Total Pages : 142 pages
Book Rating : 4.0/5 (8 download)

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Book Synopsis Interpersonal Communication in the Diverse Workplace by : Geraldine Hynes

Download or read book Interpersonal Communication in the Diverse Workplace written by Geraldine Hynes and published by Taylor & Francis. This book was released on 2023-02-10 with total page 142 pages. Available in PDF, EPUB and Kindle. Book excerpt: Foregrounding the vital importance of interpersonal communication and cultural competence in the workplace, this book offers concise, practical strategies for daily communication in a global business environment. The workplace is steadily becoming more diverse, and cultural competence is widely recognized as a key to success, in terms of revenue, profit, market share, and workforce productivity. This and diversity appreciation are the two cornerstones for effective interpersonal communication, facilitating relationship development, improving job satisfaction, commitment, loyalty, and trust, and leading to performance and organizational success. The effectiveness of diversity training sessions and cultural guidebooks can vary – business professionals need a book that presents more than descriptions of culture-bound business practices or prescriptions for valuing diversity. This book is that practical solution, presenting a conceptual model along with tools to put it to work from day one, including cases and examples. With its strategies for reducing diversity miscues, techniques for responding in uncomfortable conversations, and innovative ways to bridge cultural gaps, this book will help current and aspiring leaders across industries build rapport and promote constructive behaviors in a diverse work environment, resulting in organizational success.

Business and Professional Communucation

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Author :
Publisher :
ISBN 13 : 9781478639770
Total Pages : 311 pages
Book Rating : 4.6/5 (397 download)

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Book Synopsis Business and Professional Communucation by : Kathryn Sue Young

Download or read book Business and Professional Communucation written by Kathryn Sue Young and published by . This book was released on 2020-05-28 with total page 311 pages. Available in PDF, EPUB and Kindle. Book excerpt: The authors present the fundamentals of business communication in every stage of professional life: writing résumés, preparing for interviews, securing a job, communicating with colleagues and supervisors, working on a team, and advancing into management and leadership positions. Young and Travis encourage people building careers to create an image or brand that employers will recognize as a good fit for their companies. Skills that cement an appealing brand include: proficient use of language (verbal and written), problem-solving abilities, expert use of technology and social media, enthusiasm for work and people, a moral and ethical foundation, the ability to adapt quickly to new ideas, and being a role model for others. Chapter discussions include practical advice on developing these skills.The journey to a satisfying career begins with self-assessment. Readers are prompted to analyze their communication strengths and weaknesses. The chapters offer guidance on how to reinforce strong points and to work on eliminating shortcomings. Effective communicators expand listening skills to enhance their ability to adapt verbal and nonverbal communication to the needs of clients and colleagues in a diverse, global workplace. The authors provide meaningful advice on gender communication, image management, intercultural communication, and communicating in difficult situations. Competent communication is critical to establishing good rapport and creating a positive work environment.

Effective Communication at Work

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Author :
Publisher :
ISBN 13 : 9781802683868
Total Pages : 120 pages
Book Rating : 4.6/5 (838 download)

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Book Synopsis Effective Communication at Work by : Liam Harris

Download or read book Effective Communication at Work written by Liam Harris and published by . This book was released on 2021-05-27 with total page 120 pages. Available in PDF, EPUB and Kindle. Book excerpt: Do you want to improve your communication skills and be successful in the workplace? This is the book for you! Lack of communication skills is exactly what ruins most peoples' lives. If you don't know how to communicate properly, you are going to have problems both in your intimate and family relationships. You are going to be ineffective in work and business situations. It's going to be troublesome managing employees or getting what you want from your boss or your clients on a daily basis. "Effective communication at work" is a practical guide that will teach you to put into practice the basic skills that will help you identify and overcome communication barriers and achieve success in the workplace. Plus, there are Self-Review Questions and Action Items at the end of several of the chapters. These skills will help you: - to develop self-awareness - to develop emotional intelligence - to be more empathetic - to manage fear - to reduce conflicts Communication affects every interaction every day. Why not learn to do it well? This book provides comprehensive guidance toward getting your message across and getting the results you want. What are you waiting for?! Click on the "buy now" button and start changing your life!