Civility In Business And Professional Communication

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Civility in Business and Professional Communication

Author : Rod Troester
Publisher : Peter Lang
ISBN 13 : 9780820486529
Total Pages : 282 pages
Book Rating : 4.4/5 (865 download)

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Book Synopsis Civility in Business and Professional Communication by : Rod Troester

Download or read book Civility in Business and Professional Communication written by Rod Troester and published by Peter Lang. This book was released on 2007 with total page 282 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Civility has become one of the new century's "hot-button" words. This book explores popular and commercial concerns about civility from both a theoretical and practical perspective. Background principles of communication and the history and scope of civility are examined, setting the stage for specific elaboration of recommended practices in six particular business communication contexts. Explanations and recommendations for civil communication include concrete examples from America's leading corporations as well as testimony from communication professionals currently working in business and industry."--BOOK JACKET.

Professional Civility

Author : Janie M. Harden Fritz
Publisher : Peter Lang Incorporated, International Academic Publishers
ISBN 13 : 9781433119859
Total Pages : 0 pages
Book Rating : 4.1/5 (198 download)

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Book Synopsis Professional Civility by : Janie M. Harden Fritz

Download or read book Professional Civility written by Janie M. Harden Fritz and published by Peter Lang Incorporated, International Academic Publishers. This book was released on 2013 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Winner of the Everett Lee Hunt Award 2014. Winner of the NCA Clifford G. Christians Ethics Research Award 2013 from the Carl Couch Center for Social and Internet Research The crisis of incivility plaguing today's workplace calls for an approach to communication that restores respect and integrity to interpersonal encounters in organizational life. Professional civility is a communicative virtue that protects and promotes productivity, one's place of employment, and persons with whom we carry out our tasks in the workplace. Drawn from the history of professions as dignified occupations providing valuable contributions to the human community, an understanding of civility as communicative virtue, and MacIntyre's treatment of practices, professional civility supports the «practice» of professions in contemporary organizations. A communicative ethic of professional civility requires attentiveness to the task at hand, support of an organization's mission, and appropriate relationships with others in the workplace. Professional civility fosters communicative habits of the heart that extend beyond the walls of the workplace, encouraging a return to the service ethic that remains an enduring legacy of the professions in the United States.

Ensuring Civility Online

Author : Virginia Hemby
Publisher : Business Expert Press
ISBN 13 : 1637425449
Total Pages : 144 pages
Book Rating : 4.6/5 (374 download)

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Book Synopsis Ensuring Civility Online by : Virginia Hemby

Download or read book Ensuring Civility Online written by Virginia Hemby and published by Business Expert Press. This book was released on 2023-12-05 with total page 144 pages. Available in PDF, EPUB and Kindle. Book excerpt: Ensuring Civility Online: Professional Etiquette in the Virtual Workplace provides a practical approach with clear guidelines for managing behavior in a virtual environment. In a world of increasing self-expression and self-promotion, the practice of etiquette seems absent in many everyday encounters, Additionally, the constant connectivity offered by technology has led to a decline in interpersonal communication skills including empathy, civility, and common courtesy. Despite the fact that technology has allowed for, and even promoted, the widespread growth of incivility, the main culprit behind rudeness remains human behavior. While numerous books about incivility are available, the focus of those publications is most often on the topic of incivility and not on the means to reduce or alleviate its presence. Ensuring Civility Online: Professional Etiquette in the Virtual Workplace provides a practical approach with clear guidelines for managing behavior in a virtual environment. The concise content will be helpful to trainers, educators, managers, employees, students, conference planners, conference attendees, and any others attempting to navigate the virtual environment in a professional manner. This book will provide you with the knowledge and tools needed to conduct yourself professionally in any virtual setting.

Business and Professional Communication

Author : Kathryn Sue Young
Publisher : Waveland Press
ISBN 13 : 1478645318
Total Pages : 311 pages
Book Rating : 4.4/5 (786 download)

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Book Synopsis Business and Professional Communication by : Kathryn Sue Young

Download or read book Business and Professional Communication written by Kathryn Sue Young and published by Waveland Press. This book was released on 2020-05-28 with total page 311 pages. Available in PDF, EPUB and Kindle. Book excerpt: The authors present the fundamentals of business communication in every stage of professional life: writing résumés, preparing for interviews, securing a job, communicating with colleagues and supervisors, working on a team, and advancing into management and leadership positions. Young and Travis encourage people building careers to create an image or brand that employers will recognize as a good fit for their companies. Skills that cement an appealing brand include: proficient use of language (verbal and written), problem-solving abilities, expert use of technology and social media, enthusiasm for work and people, a moral and ethical foundation, the ability to adapt quickly to new ideas, and being a role model for others. Chapter discussions include practical advice on developing these skills. The journey to a satisfying career begins with self-assessment. Readers are prompted to analyze their communication strengths and weaknesses. The chapters offer guidance on how to reinforce strong points and to work on eliminating shortcomings. Effective communicators expand listening skills to enhance their ability to adapt verbal and nonverbal communication to the needs of clients and colleagues in a diverse, global workplace. The authors provide meaningful advice on gender communication, image management, intercultural communication, and communicating in difficult situations. Competent communication is critical to establishing good rapport and creating a positive work environment.

Business and Professional Communication

Author : Kelly Quintanilla Miller
Publisher : SAGE Publications
ISBN 13 : 1071825291
Total Pages : 450 pages
Book Rating : 4.0/5 (718 download)

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Book Synopsis Business and Professional Communication by : Kelly Quintanilla Miller

Download or read book Business and Professional Communication written by Kelly Quintanilla Miller and published by SAGE Publications. This book was released on 2023-02-14 with total page 450 pages. Available in PDF, EPUB and Kindle. Book excerpt: Business and Professional Communication, Fifth Edition gives readers the tools they need to move from interview candidate to team member to leader. An emphasis on building skills for business writing and presentations helps students gain a deeper understanding of the role of communication in successfully handling situations like job interviewing, providing feedback to supervisors, and working in teams.

Business and Professional Communication

Author : Kelly M. Quintanilla
Publisher : SAGE Publications
ISBN 13 : 150636960X
Total Pages : 465 pages
Book Rating : 4.5/5 (63 download)

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Book Synopsis Business and Professional Communication by : Kelly M. Quintanilla

Download or read book Business and Professional Communication written by Kelly M. Quintanilla and published by SAGE Publications. This book was released on 2018-11-29 with total page 465 pages. Available in PDF, EPUB and Kindle. Book excerpt: Gain the knowledge and skills you need to move from interview candidate, to team member, to leader with this fully updated Fourth Edition of Business and Professional Communication by Kelly M. Quintanilla and Shawn T. Wahl. Accessible coverage of new communication technology and social media prepares you to communicate effectively in real world settings. With an emphasis on building skills for business writing and professional presentations, this text empowers you to successfully handle important work-related activities, including job interviewing, working in team, strategically utilizing visual aids, and providing feedback to supervisors. New to the Fourth Edition: A New “Introduction for Students” introduces the KEYS process to you and explains the benefits of studying business and professional communication. Updated chapter opening vignettes introduce you to each chapter with a contemporary example drawn from the real world, including a discussion about what makes the employee-rated top five companies to work for so popular, new strategies to update PR and marketing methods to help stories stand out, Oprah Winfrey’s 2018 Golden Globe speech that reverberated throughout the #metoo movement, Simon Sinek’s “How Great Leaders Inspire Action” TED talk, and the keys to Southwest Airlines’ success. An updated photo program shows diverse groups of people in workplace settings and provides current visual examples to accompany updated vignettes and scholarship in the chapter narrative.

Business and Professional Communication

Author : Kory Floyd
Publisher :
ISBN 13 : 9781266369377
Total Pages : 0 pages
Book Rating : 4.3/5 (693 download)

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Book Synopsis Business and Professional Communication by : Kory Floyd

Download or read book Business and Professional Communication written by Kory Floyd and published by . This book was released on 2024 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Business and Professional Communication for the 21st Century

Author : Deborah A. Gaut
Publisher : Allyn & Bacon
ISBN 13 : 9780133035797
Total Pages : 372 pages
Book Rating : 4.0/5 (357 download)

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Book Synopsis Business and Professional Communication for the 21st Century by : Deborah A. Gaut

Download or read book Business and Professional Communication for the 21st Century written by Deborah A. Gaut and published by Allyn & Bacon. This book was released on 1998 with total page 372 pages. Available in PDF, EPUB and Kindle. Book excerpt: Adults of any age and job level need to develop an understanding of the issues and concerns that will face them in the next millennium-from relational life, work life, public life, and techno-life. This book introduces readers to the problems they will face and provides them with the necessary skills they'll need in order to cope with this fast-paced environment. Through in-depth discussions of important topics as gender, diversity, humor in the professional setting, and business etiquette and protocol, this volume moves to new territory that existing books have not yet explored. Topics include: the communication process; the art of listening; the care and feeding of an interpersonal network; groups and teams; diversity; leadership; business presentations, and more. Professionals who want to get ahead in their workplace as they gear up for a whole new century.

Understanding Everyday Incivility

Author : Shelley D. Lane
Publisher : Rowman & Littlefield
ISBN 13 : 1442261862
Total Pages : 266 pages
Book Rating : 4.4/5 (422 download)

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Book Synopsis Understanding Everyday Incivility by : Shelley D. Lane

Download or read book Understanding Everyday Incivility written by Shelley D. Lane and published by Rowman & Littlefield. This book was released on 2017-08-28 with total page 266 pages. Available in PDF, EPUB and Kindle. Book excerpt: Understanding Everyday Incivility delves into the day-to-day annoying behaviors that color our interactions with other people, such as the use of crude language in public, family members who claim that they’re “just teasing” and we’re “too sensitive,” coworkers who constantly interrupt us, and inflammatory remarks posted on social media sites. Shelley D. Lane explores what is considered uncivil behavior, why we label some acts as crude or selfish while others are deemed polite and proper, and how these labels often change from one context to the next. She highlights the power dynamics at play in our interactions and explains how “rude” behavior can sometimes be beneficial—and “polite” behavior can be detrimental. Rather than a simplistic manual of manners, Lane provides the tools to understand everyday incivility and strategies for responding effectively and appropriately.

Communication in a Civil Society

Author : Shelley D. Lane
Publisher : Taylor & Francis
ISBN 13 : 1003861210
Total Pages : 426 pages
Book Rating : 4.0/5 (38 download)

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Book Synopsis Communication in a Civil Society by : Shelley D. Lane

Download or read book Communication in a Civil Society written by Shelley D. Lane and published by Taylor & Francis. This book was released on 2024-03-06 with total page 426 pages. Available in PDF, EPUB and Kindle. Book excerpt: Using the concept of “civility” as the major theme, this fully updated second edition offers a unique and alternative way to teach and learn about communication. The book brings together discrete areas that explore the fundamentals of communication and intrapersonal communication, interpersonal communication, small group communication, and public speaking. Every chapter includes theories, concepts, and examples that allow students to use civil and ethical communication skills in their personal relationships, in collaboration with colleagues, and in giving public speeches and professional presentations. This new edition highlights advances in and concepts related to mediated and technology-based communication, such as chatbots, technostress, and dating apps, and shows how students can engage in civil face-to-face and mediated interaction. Additionally, each chapter includes a real-world incident that students are asked to analyze in terms of specific chapter information and skills related to civility. Communication in a Civil Society is an ideal textbook for Introduction to Communication, Interpersonal Communication, and Public Speaking courses. Materials for instructors including PowerPoint slides, a test bank, and an instructor’s manual, are available at www.routledge.com/9781032513263.

College Success

Author : Amy Baldwin
Publisher :
ISBN 13 : 9781951693169
Total Pages : pages
Book Rating : 4.6/5 (931 download)

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Book Synopsis College Success by : Amy Baldwin

Download or read book College Success written by Amy Baldwin and published by . This book was released on 2020-03 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:

Choosing Civility

Author : P. M. Forni
Publisher : St. Martin's Press
ISBN 13 : 1429973986
Total Pages : 212 pages
Book Rating : 4.4/5 (299 download)

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Book Synopsis Choosing Civility by : P. M. Forni

Download or read book Choosing Civility written by P. M. Forni and published by St. Martin's Press. This book was released on 2010-04-01 with total page 212 pages. Available in PDF, EPUB and Kindle. Book excerpt: Most people would agree that thoughtful behavior and common decency are in short supply, or simply forgotten in hurried lives of emails, cellphones, and multi-tasking. In Choosing Civility, P. M. Forni identifies the twenty-five rules that are most essential in connecting effectively and happily with others. In clear, witty, and, well...civilized language, Forni covers topics that include: * Think Twice Before Asking Favors * Give Constructive Criticism * Refrain from Idle Complaints * Respect Others' Opinions * Don't Shift Responsibility and Blame * Care for Your Guests * Accept and Give Praise Finally, Forni provides examples of how to put each rule into practice and so make life-and the lives of others-more enjoyable, companionable, and rewarding. Choosing Civility is a simple, practical, perfectly measured, and quietly magical handbook on the lost art of civility and compassion. “Insightful meditation on how changing the way we think can improve our daily lives. ... A deft exploration that urges us to think before speaking.” —Kirkus, Starred Review

Handbook of Research on Cyberbullying and Online Harassment in the Workplace

Author : Ramos Salazar, Leslie
Publisher : IGI Global
ISBN 13 : 1799849139
Total Pages : 717 pages
Book Rating : 4.7/5 (998 download)

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Book Synopsis Handbook of Research on Cyberbullying and Online Harassment in the Workplace by : Ramos Salazar, Leslie

Download or read book Handbook of Research on Cyberbullying and Online Harassment in the Workplace written by Ramos Salazar, Leslie and published by IGI Global. This book was released on 2020-10-23 with total page 717 pages. Available in PDF, EPUB and Kindle. Book excerpt: Given users’ heavy reliance of modern communication technologies such as mobile and tablet devices, laptops, computers, and social media networks, workplace cyberbullying and online harassment have become escalating problems around the world. Organizations of all sizes and sectors (public and private) may encounter workplace cyberbullying within and outside the boundaries of physical offices. Workplace cyberbullying affects the entire company, as victims suffer from psychological trauma and mental health issues that can lead to anxiety and depression, which, in turn, can cause absenteeism, job turnover, and retaliation. Thus, businesses must develop effective strategies to prevent and resolve such issues from becoming too large to manage. The Handbook of Research on Cyberbullying and Online Harassment in the Workplace provides in-depth research that explores the theoretical and practical measures of managing bullying behaviors within an organization as well as the intervention strategies that should be employed. The book takes a look at bullying behavior across a variety of industries, including government and educational institutions, and examines social and legislative issues, policies and legal cases, the impact of online harassment and disruption of business processes and organizational culture, and prevention techniques. Featuring coverage on a broad range of topics such as sexual abuse and trolling, this book is ideally designed for business managers and executives, human resource managers, practitioners, policymakers, academicians, researchers, and students.

Lean on Civility

Author : Christian Masotti
Publisher : Business Expert Press
ISBN 13 : 1952538815
Total Pages : 224 pages
Book Rating : 4.9/5 (525 download)

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Book Synopsis Lean on Civility by : Christian Masotti

Download or read book Lean on Civility written by Christian Masotti and published by Business Expert Press. This book was released on 2021-01-12 with total page 224 pages. Available in PDF, EPUB and Kindle. Book excerpt: In Lean on Civility: Strategies for Changing Culture in Manufacturing Workplaces, the authors explain how incorporating civility can drive success in your business. As a key component of workplace training, civility can have a significant impact on workplace culture and also increase measurable outputs related to continuous improvement—including but not limited to quality, efficiency, and cost. When organizations are deliberate and strategic about increasing supervisors’ and managers’ civility competencies in four key skill areas, they experience almost immediate improvements in interpersonal relationships, communication, morale, retention, trust, and productivity. Lean on Civility: Strategies for Changing Culture in Manufacturing Workplaces offers a practical tool kit—complete with strategies and tools (like the Masotti Feedback Method)—that you can take back to your workplace and implement immediately.

Research Anthology on Combating Cyber-Aggression and Online Negativity

Author : Management Association, Information Resources
Publisher : IGI Global
ISBN 13 : 1668455951
Total Pages : 1658 pages
Book Rating : 4.6/5 (684 download)

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Book Synopsis Research Anthology on Combating Cyber-Aggression and Online Negativity by : Management Association, Information Resources

Download or read book Research Anthology on Combating Cyber-Aggression and Online Negativity written by Management Association, Information Resources and published by IGI Global. This book was released on 2022-03-04 with total page 1658 pages. Available in PDF, EPUB and Kindle. Book excerpt: The advent of the internet and social media were landmarks in furthering communication technologies. Through social media websites, families, friends, and communities could connect in a way never seen. Though these websites are helpful tools in facilitating positive interaction, they have also allowed users to verbally attack and bully each other with no fear of repercussion. Moreover, online predators will often use these tools to harass, stalk, and in some cases even lure their victims. Particularly rampant among adolescents, these harmful actions must be mitigated in order to safeguard the mental health and physical safety of users. The Research Anthology on Combating Cyber-Aggression and Online Negativity discusses the research behind cyber-aggression and cyber bullying, as well as methods to predict and prevent online negativity. It presents policy, technological, and human intervention practices against cyber-aggression. Covering topics such as media literacy, demographic variables, and workplace cyberbullying, this major reference work is a critical resource for students and educators of higher education, libraries, social media administrators, government organizations, K-12 teachers, computer scientists, sociologists, psychologists, human resource managers, researchers, and academicians.

Problematic Relationships in the Workplace

Author : Janie M. Harden Fritz
Publisher : Peter Lang
ISBN 13 : 9780820474007
Total Pages : 348 pages
Book Rating : 4.4/5 (74 download)

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Book Synopsis Problematic Relationships in the Workplace by : Janie M. Harden Fritz

Download or read book Problematic Relationships in the Workplace written by Janie M. Harden Fritz and published by Peter Lang. This book was released on 2006 with total page 348 pages. Available in PDF, EPUB and Kindle. Book excerpt: Understanding and minimizing problematic relationships in the workplace are goals shared by those who work in and lead organizations as well as those who study organizations. This volume explores troublesome behaviors and patterns that shape relationships (e.g., hostility, bullying, incivility, and ostracism), presents insights gained from in-depth work on contexts and frameworks, and addresses the potential to restore these relationships to greater wellbeing. Written by leading experts on problematic relationships in the workplace, this volume combines scholarship with applications that will be valuable in any organization. The new contributions in this second volume of this title extend the first volume's work by exploring cutting-edge and emerging issues in the field.

Dialogue and Deliberation

Author : Josina M. Makau
Publisher : Waveland Press
ISBN 13 : 1478609478
Total Pages : 297 pages
Book Rating : 4.4/5 (786 download)

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Book Synopsis Dialogue and Deliberation by : Josina M. Makau

Download or read book Dialogue and Deliberation written by Josina M. Makau and published by Waveland Press. This book was released on 2013-03-19 with total page 297 pages. Available in PDF, EPUB and Kindle. Book excerpt: Across our differences, people everywhere wish to be heard, to be known, and to be understood. When these needs are met, individuals have the potential to flourish, and communities can work together in common cause. Yet, in the current argument culture, the power of communication to meet these needs remains largely untapped, and the ability to resolve shared problems is compromised. This book explores the roots of this communication crisis and offers a realistic means to reconnect, to build community, and to make just and wise decisions together.