Chief Officer: Principles and Practice

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Author :
Publisher : Jones & Bartlett Publishers
ISBN 13 : 1284038424
Total Pages : 336 pages
Book Rating : 4.2/5 (84 download)

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Book Synopsis Chief Officer: Principles and Practice by : David J. Purchase

Download or read book Chief Officer: Principles and Practice written by David J. Purchase and published by Jones & Bartlett Publishers. This book was released on 2015-12-18 with total page 336 pages. Available in PDF, EPUB and Kindle. Book excerpt: Chief officers need to know how to make the transition from company officer to chief officer. Chief Officer: Principles and Practice is designed to help make the transition from company officer to chief officer a smooth evolution. Covering the entire scope of Levels III and IV from the 2014 Edition of NFPA 1021, Standard for Fire Officer Professional Qualifications, Chief Officer: Principles and Practice is your complete Fire Officer III & IV training solution

Chief Culture Officer

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Publisher :
ISBN 13 : 0465022049
Total Pages : 274 pages
Book Rating : 4.4/5 (65 download)

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Book Synopsis Chief Culture Officer by : Grant McCracken

Download or read book Chief Culture Officer written by Grant McCracken and published by . This book was released on 2011-05-10 with total page 274 pages. Available in PDF, EPUB and Kindle. Book excerpt: The American corporation--deaf and blind to the world around it--needs a new professional. It needs a Chief Culture Officer. Grant McCracken, an anthropologist who now trains some of the world's biggest companies and consulting firms, argues that the CCO would keep a finger on the pulse of contemporary cultural trends while developing a systematic understanding of the deep waves of culture in America and the world. The CCO would be the corporation's eyes and ears, allowing it to detect coming changes, even when they exist only as the weakest of signals. Trenchantly on point and bursting with insight and character, Chief Culture Officer is sure to expand your horizons--and your business.

Chief Joy Officer

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Publisher : Penguin
ISBN 13 : 0735218234
Total Pages : 290 pages
Book Rating : 4.7/5 (352 download)

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Book Synopsis Chief Joy Officer by : Richard Sheridan

Download or read book Chief Joy Officer written by Richard Sheridan and published by Penguin. This book was released on 2018-12-04 with total page 290 pages. Available in PDF, EPUB and Kindle. Book excerpt: A 2018 Nautilus Book Award Winner for Business and Leadership! The founder of Menlo Innovations and author of the business culture cult classic Joy, Inc offers an inspirational guide to leaders seeking joy in the challenge of leading others. Rich Sheridan's Joy, Inc. told the story of how his tiny software company in Ann Arbor, Michigan achieved success and renown by embracing offbeat culture and human-centered values. In Chief Joy Officer, he turns his attention from culture to leadership, and draws on his experience running Menlo and consulting elsewhere to offer a wise, provocative guide on how anyone can build leadership capacity for joy within their own organization. Chief Joy Officer offers sage, hard-won advice to any manager or leader who yearns to make more of an impact on the lives of others, including: * Self-understanding is the cornerstone for every virtue of leadership: authenticity, trust, humility, and optimism. * Good leaders make more leaders: Learn to judge your performance not on whether people are doing what they're told, but whether they're developing independent leadership capacity. * Influencing up is just as important is influencing down: how to encourage different thinking in those above you in your organizations. Filled with colorful anecdotes from Sheridan's personal journey and wisdom from many leadership mentors, Chief Joy Officer offers an approachable, down-to-earth philosophy and practice that will help even the most disillusioned of middle managers bring a renewed sense of purpose to their work building others.

The Complete Chief Officer

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Publisher :
ISBN 13 : 9781856093590
Total Pages : 224 pages
Book Rating : 4.0/5 (935 download)

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Book Synopsis The Complete Chief Officer by : Michael Lloyd (Captain.)

Download or read book The Complete Chief Officer written by Michael Lloyd (Captain.) and published by . This book was released on 2010 with total page 224 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Chief Officer

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Author :
Publisher : Jones & Bartlett Publishers
ISBN 13 : 0763779296
Total Pages : 328 pages
Book Rating : 4.7/5 (637 download)

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Book Synopsis Chief Officer by : International Association of Fire Chiefs

Download or read book Chief Officer written by International Association of Fire Chiefs and published by Jones & Bartlett Publishers. This book was released on 2011-08-08 with total page 328 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Complete Fire Officer III and IV Training Solution! Chief officers need to know how to make the transition from company officer to chief officer. Chief Officer: Principles and Practice is designed to help make the transition from company officer to chief officer a smooth evolution. Covering the entire scope of Levels III and IV from the 2009 Edition of NFPA 1021, Standard for Fire Officer Professional Qualifications, Chief Officer combines current content with dynamic features and interactive technology to better support instructors and to help prepare future chief officers to become problem-solving leaders for their organizations. Chief Officer: Principles and Practice has a clear focus on instilling fire fighter safety throughout an organization’s culture. Reducing fire fighter injuries and deaths requires the dedicated efforts of every fire fighter, fire officer, and fire department. The entire fire community must work together to achieve one common goal: to ensure that everyone goes home. Chief officers therefore set the tone for safety in their organization, and this textbook embraces that philosophy. It is with this goal in mind that the 16 Firefighter Life Safety Initiatives, developed by the National Fallen Firefighters Foundation, are integrated throughout the text. The features in this textbook will help students take that extra step toward becoming outstanding chief officers. These features include: • Scenario-Based Learning. You Are the Chief Officer and Chief Officer in Action are found in each chapter to encourage and foster critical thinking skills. • Practical Tips for the Chief Officer. Chief Officer Tips and Voices of Experience essays are integrated into each chapter to provide helpful advice from experienced chief officers. • Level IV Job Performance Requirements. Fire Officer Level IV content is highlighted to discern Level III JPRs from Level IV. • Walk the Talk. Additional activities encourage students to take what they have learned in the chapter and apply it to their own department.

Chief Customer Officer

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Publisher : John Wiley & Sons
ISBN 13 : 1118046935
Total Pages : 318 pages
Book Rating : 4.1/5 (18 download)

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Book Synopsis Chief Customer Officer by : Jeanne Bliss

Download or read book Chief Customer Officer written by Jeanne Bliss and published by John Wiley & Sons. This book was released on 2011-01-06 with total page 318 pages. Available in PDF, EPUB and Kindle. Book excerpt: Drawing on her first-hand experience at top companies as diverse as Lands’ End and Microsoft, Jeanne Bliss explains why even great corporations can drift to delivering mediocrity to customers, and she offers a proven solution to break the cycle. Different divisions and departments in corporations can fail to communicate and act as a team—they create silos instead of a superior customer experience. Jeanne Bliss shows in stark detail how profits suffer when businesses focus on their organizational charts and not their customer relationships. This book provides leaders the tools and information they need to overcome organizational inertia and deliver a meaningful customer experience. The author includes diagnostics to determine if a company’s core strengths, metrics, and systems improve or harm customer relationships. With all these tools, leaders can address the organizational challenges they face with an exhaustive review of the Chief Customer Officer role and an evaluation to determine the right solution for their culture and company.

Chief Leadership Officer

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Publisher :
ISBN 13 : 9780974052588
Total Pages : pages
Book Rating : 4.0/5 (525 download)

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Book Synopsis Chief Leadership Officer by : 4076 Kevin W. McCarthy

Download or read book Chief Leadership Officer written by 4076 Kevin W. McCarthy and published by . This book was released on 2017-05-11 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: Let The Business Reformation Begin The premise of this book's message and movement is simple. The title and role of a Chief Executive Officer (CEO) is obsolete. CEOs are command and control holdouts based on the archaic thinking and ways of the Industrial Age. We're well into the Digital Age and heading into the Age of Purpose and Meaning. We need a reformation in business. New times call for new leadership. The emerging business leaders will be called Chief Leadership Officers (CLOs). CLOs authentically embrace people, not as 'human resources, ' but as human beings, the crucial contributors to organizational success. For the average business person much of what lives in this book will seem familiar. On the other hand, many of the CLO constructs, models and terms will at a minimum challenge your thinking and give you pause to reflect on your complete competency as a leader. Hopefully, you'll discover yourself saying, "There actually is a better, more completely right way of being in business."

Chief Fire Officer's Desk Reference

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Author :
Publisher : Jones & Bartlett Learning
ISBN 13 : 9780763729356
Total Pages : 516 pages
Book Rating : 4.7/5 (293 download)

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Book Synopsis Chief Fire Officer's Desk Reference by : International Association of Fire Chiefs

Download or read book Chief Fire Officer's Desk Reference written by International Association of Fire Chiefs and published by Jones & Bartlett Learning. This book was released on 2006 with total page 516 pages. Available in PDF, EPUB and Kindle. Book excerpt: This cutting-edge book has been designed to be a roadmap to success for chief officers and aspiring chief officers. It is an insiders' guide, filled with indispensable advice and guidance provided by some of the most knowledgeable and wise chiefs in the fire service. Readers will find a wealth of vital information on essential topics, along with the reasoning behind the recommendations.

Joy, Inc.

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Author :
Publisher : Penguin
ISBN 13 : 1591847125
Total Pages : 290 pages
Book Rating : 4.5/5 (918 download)

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Book Synopsis Joy, Inc. by : Richard Sheridan

Download or read book Joy, Inc. written by Richard Sheridan and published by Penguin. This book was released on 2015-01-27 with total page 290 pages. Available in PDF, EPUB and Kindle. Book excerpt: “A guidebook for how leaders can motivate, engage, and recognize their people all the while growing the business profitably.” —Forbes.com Every year, thousands of visitors come from around the world to visit Menlo Innovations, a small software company in Ann Arbor, Michigan. They make the trek not to learn about technology but to witness a radically different approach to company culture. CEO Rich Sheridan removed the fear and ambiguity that typically make a workplace miserable. With joy as the explicit goal, he and his team changed everything about how the company was run. The results blew away all expectations. Menlo has won numerous growth awards and was named an Inc. magazine “audacious small company.” Joy, Inc. offers an inside look at how Menlo created its culture, and shows how any organization can follow their methods for a more passionate team and sustainable, profitable results.

Chief Inspiration Officer: How to Lead the Team Everyone Wants to Be on

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Author :
Publisher : Mascot Books/Amplify
ISBN 13 : 9781645438984
Total Pages : 168 pages
Book Rating : 4.4/5 (389 download)

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Book Synopsis Chief Inspiration Officer: How to Lead the Team Everyone Wants to Be on by : Val Ries

Download or read book Chief Inspiration Officer: How to Lead the Team Everyone Wants to Be on written by Val Ries and published by Mascot Books/Amplify. This book was released on 2021-12-07 with total page 168 pages. Available in PDF, EPUB and Kindle. Book excerpt: Whether you're gifting it to your ladder-climbing best friend or sliding it under the door of your least favorite manager, Chief Inspiration Officer is a thought-provoking guide filled with stories, strategies, and techniques to achieve your leadership vision. With modern, real-world advice culled from years of experience in the corporate workforce, Val Ries coaches you on how to lead a high-performing team everyone wants to be on. Discover how to... Inspire yourself so you can inspire others Encourage employees to push past their own limitations Guide your team to reach their full potential Communicate with confidence, calm, and ease Create a microculture that thrives no matter the challenges.

Chief Customer Officer 2.0

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Author :
Publisher : John Wiley & Sons
ISBN 13 : 1119047609
Total Pages : 294 pages
Book Rating : 4.1/5 (19 download)

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Book Synopsis Chief Customer Officer 2.0 by : Jeanne Bliss

Download or read book Chief Customer Officer 2.0 written by Jeanne Bliss and published by John Wiley & Sons. This book was released on 2015-06-15 with total page 294 pages. Available in PDF, EPUB and Kindle. Book excerpt: A Customer Experience Roadmap to Transform Your Business and Culture Chief Customer Officer 2.0 will give you a proven framework that has launched and advanced the customer experience transformation in businesses in every vertical around the world. And it will take years off your learning curve. Written by Jeanne Bliss, worldwide authority on customer experience, and preeminent thought leader on the role of the Customer Leadership Executive (such as Chief Customer Officer, Vice President of Customer Experience, etc.) this book follows the five-competency model she uses to coach the C-Suite and Chief Customer Officers. 1. Manage and Honor Customers as Assets 2. Align Around Experience 3. Build a Customer Listening Path 4. Proactive Experience Reliability and Innovation 5. One Company Accountability, Leadership & Decision Making Chief Customer Officer 2.0 will get you into action quickly with a united leadership team, and will shift your business intent to earning the right to growth by improving customers’ lives. Jeanne Bliss fearlessly shares her tools and leadership ‘recipe cards’ for leading and enabling your business transformation. And she provides practical guidance on how embed the five competencies into how your company develops products, goes to market, enables and rewards people, and conducts annual planning. Including over forty accounts of actions by Customer Leadership Executives around the world, this is the book you have been waiting for that tells it like it is and gives you the framework to build your customer-driven growth engine. Jeanne Bliss pioneered the Customer Leadership Executive position, holding the role for twenty years at Lands’ End, Allstate, Coldwell Banker, Mazda and Microsoft Corporations. Since 2002 she has led CustomerBliss, a preeminent customer experience transformation company where she helps companies achieve customer-driven growth. She is a worldwide keynote speaker, and sought frequently by major media for her point of view. Jeanne is the co-founder of the Customer Experience Professionals Association, established to advance the worldwide discipline of customer experience and customer experience practitioners. She is also the best-selling author of Chief Customer Officer: Getting Past Lip Service to Passionate Action (2006), and I Love You More than My Dog: Five Decisions to Drive Extreme Customer Loyalty in Good Times and Bad (2011).

The Chief HR Officer

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Publisher : John Wiley & Sons
ISBN 13 : 0470905344
Total Pages : 341 pages
Book Rating : 4.4/5 (79 download)

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Book Synopsis The Chief HR Officer by : Patrick M. Wright

Download or read book The Chief HR Officer written by Patrick M. Wright and published by John Wiley & Sons. This book was released on 2011-04-19 with total page 341 pages. Available in PDF, EPUB and Kindle. Book excerpt: Praise for THE CHIEF HR OFFICER The Chief HR Officer offers the most current thinking on the evolving role of the chief human resource officer (CHRO). An essential resource for experienced and aspiring CHROs, the book shows leaders how to best prepare for and perform this critical role. This comprehensive book shows how, in today’s extremely competitive work environment, the job of the CHRO has expanded to encompass many important roles. Among other things, HR leaders must adapt to and address the demands of an increasingly diverse and demanding workforce, globalization, stricter regulatory requirements, increased accountability to the CEO and board of directors, and the complexity of leading the HR function with often limited resources. This vital guide is filled with rare insights and practical guidance from some of the country’s most successful CHROs who have been in the trenches as well as top academics researching the field including Randy MacDonald (IBM), Eva Sage-Gavin (Gap Inc.), L. Kevin Cox (American Express), Mirian M. Graddick-Weir (Merck), and Dave Ulrich (Ross School of Business, University of Michigan, and The RBL Group). Sponsored by the National Academy of Human Resources (NAHR), the book covers a wealth of topics including how to develop a perspective and set of skills to effectively lead and perform in the role and how to approach strategy, management, leadership, ethics, and talent. In addition, the authors include information on forming and implementing activities that will further the firm’s strategy, advice for coaching and counseling the CEO, and much more.

Chief Marketing Officers at Work

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Author :
Publisher : Apress
ISBN 13 : 1484219317
Total Pages : 330 pages
Book Rating : 4.4/5 (842 download)

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Book Synopsis Chief Marketing Officers at Work by : Josh Steimle

Download or read book Chief Marketing Officers at Work written by Josh Steimle and published by Apress. This book was released on 2016-08-04 with total page 330 pages. Available in PDF, EPUB and Kindle. Book excerpt: Read 29 in-depth, candid interviews with people holding the top marketing roles within their organizations. Interviewees include CMOs and other top marketers from established companies and organizations—such as Linda Boff of GE, Jeff Jones of Target, and Kenny Brian of the Harvard Business School—to startups—such as Matt Price of Zendesk, Seth Farbman of Spotify, and Heather Zynczak of Domo. Interviewer Josh Steimle (contributor to business publications such as Forbes, Mashable, and TechCrunch and founder of an international marketing agency) elicits a bounty of biographical anecdotes, professional insights, and career advice from each of the prominent marketers profiled in this book. Chief Marketing Officers at Work: Tells how CMOs and other top marketers from leading corporations, nonprofits, government entities, and startups got to where they are today, what their jobs entail, and the skills they use to thrive in their roles. Shows how top marketing executives continuously adapt to changes in technology, language, and culture that have an impact on their jobs. Locates where the boundaries between role of CMOs and the roles of CEOs, CTOs, and COOs are blurring. Explores how the CMO decisions are now driven by data rather than gut feelings. The current realities in marketing are clearly revealed in this book as interviewees discuss the challenges of their jobs and share their visions and techniques for breaking down silos, working with other departments, and following the data. These no-holds-barred interviews will be of great interest to all those who interact with marketing departments, including other C-level executives, managers, and other professionals at any level within the organization.

CDO Chief Daddy Officer

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Publisher : Advantage Media Group
ISBN 13 : 1599322498
Total Pages : 187 pages
Book Rating : 4.5/5 (993 download)

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Book Synopsis CDO Chief Daddy Officer by : Christos Efessiou

Download or read book CDO Chief Daddy Officer written by Christos Efessiou and published by Advantage Media Group. This book was released on 2011-09-28 with total page 187 pages. Available in PDF, EPUB and Kindle. Book excerpt: In your hands is the manual for raising children. Who says you can't be professionally successful and a good parent? Stop compromising. Satisfying work and a happy family? Yes, you can have it all. Chris Efessiou is the innovative, brazen mentor that every working parent needs. As an astute business leader, Chris learned early on that the skills he acquired in the boardroom transitioned seamlessly to the family room. Leading by example, mentoring, team building, mutual respect, accountability and trust are strategies that are equally effective when dealing with employees or assertive teens. By tuning into the message of CDO Chief Daddy Officer, you can be the same organized, effective leader at home that you are at the office, because you will learn how to harness your business smarts and channel them into proactive parenting. "Being professionally ambitious and a loving, emotionally available parent are not mutually exclusive," the author emphasizes, "because one costs the other nothing." Chris candidly shares his stories about raising his daughter to show how he was able to employ his business savvy to navigate the world of preadolescent years, and how you can do the same. No matter where you are in your parenting, the age of your children, or your present relationship with them, CDO Chief Daddy Officer will teach you how to apply the principals that guide the most successful business minds to raise happy, productive, well-adjusted, unentitled, successful adults who will want an ongoing loving relationship with their parents. TWO THINGS THAT MAKE THIS BOOK A ONE-OF-A-KIND READ: - CDO Chief Daddy Officer is a comprehensive blueprint that teaches you how to achieve success at home using fail-proof business tactics. - The book offers a wealth of tips, illustrative examples and easy-to-follow strategies to help translate business savvy into smart parenting.

The Chief Diversity Officer

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Author :
Publisher : Taylor & Francis
ISBN 13 : 1000981460
Total Pages : 297 pages
Book Rating : 4.0/5 (9 download)

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Book Synopsis The Chief Diversity Officer by : Damon A. Williams

Download or read book The Chief Diversity Officer written by Damon A. Williams and published by Taylor & Francis. This book was released on 2023-07-03 with total page 297 pages. Available in PDF, EPUB and Kindle. Book excerpt: This volume addresses the role of chief diversity officers as coordinating and integrating diversity leaders in higher education and other sectors.Having established in a companion volume the parameters for an effective diversity strategy, the authors address such questions as: What is a chief diversity officer? How might we create dynamic chief diversity officer infrastructures? What models of CDO structure exist in the academy? What misperceptions often confound the work of officers and the institutions they work within? What key competencies are necessary to lead as a CDO? How does the CDO role compare across higher education, non-profit, and corporate sectors? And how might the role serve as an important contributor to a collaborative vision for change and transformation in the academy?This book begins by delineating the evolution of the chief diversity officer role in the academy. Drawing on extensive qualitative and quantitative research on CDOs conducted for the purposes of this volume, it describes how the scope and responsibilities are variously defined at the organizations where the position has been created, and offers insights into the complexities and challenges of the role.On the basis of this data and the literature on organizational design and change management, the authors define the requisite skills, knowledge and background to be effective, review the alternative organizational and governance structures under which CDOs operate, and in so doing present the Chief Diversity Officer Development Framework as a basis for recruiting candidates, for structuring the position to succeed, and for providing prospective and incumbent CDOs with a realistic sense of the scope of the role.This title is also available in a set with its companion volume, Strategic Diversity Leadership.

The Fire Chief's Handbook, 7th Edition

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Author :
Publisher : Fire Engineering Books & Videos
ISBN 13 : 1593702620
Total Pages : 943 pages
Book Rating : 4.5/5 (937 download)

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Book Synopsis The Fire Chief's Handbook, 7th Edition by : Richard A. Marinucci

Download or read book The Fire Chief's Handbook, 7th Edition written by Richard A. Marinucci and published by Fire Engineering Books & Videos. This book was released on 2015-04-17 with total page 943 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Fire Chief’s Handbook, 7th Edition continues Fire Engineering’s 82-year tradition of publishing the definitive resource for advanced fire service training. The text has been completely updated to meet the changing environment and added responsibilities of the fire service. Returning authors have rewritten their chapter to address today’s leadership and administrative concerns, while new authors are also introduced to offer new perspectives. This comprehensive guidebook is designed for firefighters, company officers, and chief officers of all ranks and department types who want the latest information on the fundamentals of leadership in the fire service, as well as managing the day-to-day operations of a fire department.

Chief Talent Officer

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Author :
Publisher : Taylor & Francis
ISBN 13 : 1317749359
Total Pages : 322 pages
Book Rating : 4.3/5 (177 download)

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Book Synopsis Chief Talent Officer by : Jack Phillips

Download or read book Chief Talent Officer written by Jack Phillips and published by Taylor & Francis. This book was released on 2016-12-08 with total page 322 pages. Available in PDF, EPUB and Kindle. Book excerpt: In the face of rapid changes and challenges to the business environment, learning and talent are key to the success of businesses. This is an area in which the Chief Learning Officer (the CLO) is vital and has evolved into a Chief Talent Officer role in organizations. The Chief Talent Officer is now responsible for working to drive value, focusing on issues such as talent, organization design and development, culture, business alignment, managing resources, innovation, technology, utilization, customer service, and ROI. Chief Talent Officer discusses the critical, value-adding role of the next generation CLO, and the strategies that can be used to fulfill this role. With a wealth of perspectives from some of the world’s best talent executives, this book illuminates the role from the CLO’s perspective. This revised and refreshed edition of the text includes the latest illustrative examples, explanations, and data. The reader is shown the role of the CLO from diverse, multinational points of view, and taken through the varying aspects of business strategy in a range of international environments. This book is a vital tool for managers and students, providing techniques and methods for the training, talent, and HR communities alike. It will help its readers to demonstrate and understand the potential value that can be added to any organization when it is managed and organized well, and equipped with appropriate leadership.