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Case Study On Implementation Total Quality Management Tqm At Local And Singapore Contractor Firm
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Book Synopsis Total Quality in the Construction Supply Chain by : John S. Oakland
Download or read book Total Quality in the Construction Supply Chain written by John S. Oakland and published by Routledge. This book was released on 2006 with total page 539 pages. Available in PDF, EPUB and Kindle. Book excerpt: This text tackles the key issues of total quality management, supply chain management and knowledge management, demonstrating their significance as strategic concepts for the construction sector and illustrating how development goals in each of these critical areas can be met.
Book Synopsis Project Quality Management by : Sui Pheng Low
Download or read book Project Quality Management written by Sui Pheng Low and published by Springer Science & Business. This book was released on 2014-04-29 with total page 186 pages. Available in PDF, EPUB and Kindle. Book excerpt: The book presents the development of the Construction Quality Assessment System (CONQUAS), Singapore’s de facto quality performance measurement system, explains the application of the Quality Management System (QMS) to manage CONQUAS and identifies 33 critical success factors (CSFs) for achieving high CONQUAS scores. Through CONQUAS, the reader benefits from understanding how the Singapore government developed and implemented the first objective system for measuring what many building professionals have perceived to be elusive quality standards in the construction industry. The book presents both the theoretical concepts as well as the practical aspects to achieving strategic Project Quality Management that is anchored on the CSFs to building best practices. To realistically reflect the practical aspects and challenging issues faced by stakeholders in the construction industry, questionnaire surveys were conducted with building professionals to distinguish the importance level and extent of adoption of the 33 CSFs (identified from a comprehensive review of the extant literature) in influencing and affecting the achievement of high CONQUAS scores. These were further anchored by in-depth interviews with quality experts in the Singapore construction industry to provide a better understanding of issues relating to strategic Project Quality Management. Collectively, the empirical findings collated from the building professionals suggest that while the CSFs identified are known tenets of quality, these were still not being followed in their totality. A further case study was conducted through a formal set of in-depth interviews with the quality assurance team of a construction company who has direct involvement before, during and after their tremendous improvements in the CONQUAS scores attained. The strength of this book therefore represents a true account and reflections of real-life practices and experiences in the construction industry for contractors, quality managers and policy-makers to learn from. Although the context of this book relates to the Singapore experience, the lessons and recommendations are equally relevant and applicable to the global construction industry in both the developing and developed countries whose stakeholders (in both the public and private sectors) wish to understand how CONQUAS works, and how the CSFs identified can likewise be implemented for strategic Project Quality Management to building best practices. The book is therefore of interests to researchers, academia and practitioners in the construction industry as well as in other sectors of the economy (in Singapore and other countries) where learning points may be used for enhancing project quality management for buildings.
Book Synopsis Cross-Cultural Management and Quality Performance by : Yomi Babatunde
Download or read book Cross-Cultural Management and Quality Performance written by Yomi Babatunde and published by Springer. This book was released on 2015-01-13 with total page 449 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book explores China’s global competitiveness in the building of infrastructures with a particular interest in the resource-rich African countries. The book begins with a comprehensive literature review on total quality management (TQM) and national culture, followed by reviews of the construction industries in China and Nigeria. This provides better understanding of the linkages between TQM, based on the International Organization for Standardization’s ISO 9000 quality management systems (QMS), and national culture, based on Emeritus Professor Geert Hofstede’s national cultural dimensions. Premised on the culture-specificity and bi-directionality relationships between TQM and national culture, this book investigates the construction industries in China and Nigeria including their strengths, weaknesses, opportunities, and threats (SWOT) as well as an appraisal of their historical and emerging relationships. In its conceptual approach, this book presents different models in the lead up to its primary theoretical contribution of a quality management assessment model (QMAM) that was adopted during the study’s field work. The book also presents relevant lessons relating to cross cultural management and quality performance not only to the Nigerians but also other foreign players in Nigeria’s construction industry.
Download or read book Architectural Science Review written by and published by . This book was released on 1958 with total page 474 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis The Effect of Information Technology on Business and Marketing Intelligence Systems by : Muhammad Alshurideh
Download or read book The Effect of Information Technology on Business and Marketing Intelligence Systems written by Muhammad Alshurideh and published by Springer Nature. This book was released on 2023-03-12 with total page 2536 pages. Available in PDF, EPUB and Kindle. Book excerpt: Business shapes have been changed these days. Change is the main dominant fact that change the way of business operations running. Topics such as innovation, entrepreneurship, leadership, blockchain, mobile business, social media, e-learning, machine learning, and artificial intelligence become essential to be considered by each institution within the technology era. This book tries to give additional views on how technologies influence business and marketing operations for insuring successful institutions survival. The world needs to develop management and intelligent business scenario plans that suite a variety of crisis appears these days. Also, business and marketing intelligence should meet government priorities in individual countries and minimise the risk of business disruptions. Business intelligence - the strategies and technology companies that use it to collect, interpret, and benefit from data - play a key role in informing company strategies, functions, and efficiency. However, being essential to the success, many companies are not taking advantage of tools that can improve their business intelligence efforts. Information technology become a core stone in business. For example, the combination of machine learning and business intelligence can have a far-reaching impact on the insights the company gets from its available data to improve productivity, quality, customer service and more. This book is important because it introduces a large number of chapters that discussed the implications of different Information technology applications in business. This book contains a set of volumes which are: 1- Social Marketing and Social Media Applications, 2- Social Marketing and Social Media Applications, 3- Business and Data Analytics, 4- Corporate governance and performance, 5- Innovation, Entrepreneurship and leadership, 6- Knowledge management, 7- Machine learning, IOT, BIG DATA, Block Chain and AI, 8- Marketing Mix, Services and Branding.
Book Synopsis Quality Management in Construction Projects by : Abdul Razzak Rumane
Download or read book Quality Management in Construction Projects written by Abdul Razzak Rumane and published by CRC Press. This book was released on 2017-10-17 with total page 538 pages. Available in PDF, EPUB and Kindle. Book excerpt: The first edition published in 2010. The response was encouraging and many people appreciated a book that was dedicated to quality management in construction projects. Since it published, ISO 9000: 2008 has been revised and ISO 9000: 2015 has published. The new edition will focus on risk-based thinking which must be considered from the beginning and throughout the project life cycle. There are quality-related topics such as Customer Relationship, Supplier Management, Risk Management, Quality Audits, Tools for Construction Projects, and Quality Management that were not covered in the first edition. Furthermore, some figures and tables needed to be updated to make the book more comprehensive.
Book Synopsis Construction Quality Management by : S.L. Tang
Download or read book Construction Quality Management written by S.L. Tang and published by Hong Kong University Press. This book was released on 2005-09-01 with total page 209 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book examines the various quality management systems applied to the construction industry in Hong Kong and other parts of the world. Hong Kong's experience is particularly important because it plays a leading role in construction quality management globally. The text traces the change from quality control (QC) practice in the 1970s and 1980s, to the quality assurance (QA) concept in the 1990s, and finally to the emerging total quality management (TQM) philosophy. All the tools and techniques used in relation to construction quality management are discussed in detail in the 12 chapters.
Book Synopsis New Management Approaches in Construction (Penerbit USM) by : Mastura Jaafar
Download or read book New Management Approaches in Construction (Penerbit USM) written by Mastura Jaafar and published by Penerbit USM. This book was released on 2014-11-25 with total page 248 pages. Available in PDF, EPUB and Kindle. Book excerpt: In this new era, changes and innovations that happen in the construction industry force the industry players to increasingly seek knowledge to enhance their firm and project competitiveness. Small as well as large industry players has no exceptions from identifying their strategy for business survival and success. To accommodate those needs, this book presents the new management approaches that could be learned and applied in managing firms and projects. The book goes on to explore the strategic management and project management approaches of business and project entities in construction. Knowledge and ideas discussed in this book were contributed by scholars who are closely involved with research in the industry. Having read their ideas, improving performance would be a significant contribution of this book to the existing and future industry players in construction. Being simultaneously dependent upon each other, this book sees the need to incorporate the various approaches in managing projects and businesses in the construction industry. There will be no doubt, by understanding and practising the approaches, the competitiveness of the industry will be improved.
Book Synopsis Creative Systems in Structural and Construction Engineering by : Amarjit Singh
Download or read book Creative Systems in Structural and Construction Engineering written by Amarjit Singh and published by CRC Press. This book was released on 2017-11-22 with total page 1040 pages. Available in PDF, EPUB and Kindle. Book excerpt: An examination of creative systems in structural and construction engineering taken from conference proceedings. Topics covered range from construction methods, safety and quality to seismic response of structural elements and soils and pavement analysis.
Book Synopsis Total Construction Management by : John S. Oakland
Download or read book Total Construction Management written by John S. Oakland and published by Taylor & Francis. This book was released on 2017-02-17 with total page 610 pages. Available in PDF, EPUB and Kindle. Book excerpt: A convergence of lean management and quality management thinking has taken place in organizations across many industries, including construction. Practices in procurement, design management and construction management are all evolving constantly and understanding these changes and how to react is essential to successful management. This book provides valuable insights for owners, designers and constructors in the construction sector. Starting by introducing the language of total quality, lean and operational excellence, this book takes the reader right up to the latest industry practice in this sector, and demonstrates the best way to manage change. Written by two of the world's leading experts, Total Construction Management: Lean quality in construction project delivery offers a clearly structured introduction to the most important management concepts and practices used in the global construction industry today. This authoritative book covers issues such as procurement, BIM, all forms of waste, construction safety, and design and construction management, all explained with international case studies. It is a perfect guide for managers in all parts of the industry, and ideal for those preparing to enter the industry.
Book Synopsis Transactions of the American Society of Civil Engineers by : American Society of Civil Engineers
Download or read book Transactions of the American Society of Civil Engineers written by American Society of Civil Engineers and published by . This book was released on 2004 with total page 1132 pages. Available in PDF, EPUB and Kindle. Book excerpt: Vols. 29-30 contain papers of the International Engineering Congress, Chicago, 1893; v. 54, pts. A-F, papers of the International Engineering Congress, St. Louis, 1904.
Book Synopsis Lean Construction Management by : Shang Gao
Download or read book Lean Construction Management written by Shang Gao and published by Springer. This book was released on 2014-05-23 with total page 402 pages. Available in PDF, EPUB and Kindle. Book excerpt: The book presents a mixed research method adopted to assess and present the Toyota Way practices within construction firms in general and for firms in China specifically. The results of an extensive structured questionnaire survey based on the Toyota Way-styled attributes identified were developed and data collected from building professionals working in construction firms is presented. The quantitative data presented in the book explains the status quo of the Toyota Way-styled practices implemented in the construction industry, as well as the extent to which these attributes were perceived for lean construction management. The book highlights all the actionable attributes derived from the Toyota Way model appreciated by the building professionals, but alerts the readers that some attributes felled short of implementation. Further findings from in-depth interviews and case studies are also presented in the book to provide to readers an understanding how these Toyota Way practices can be implemented in real-life projects. Collectively, all the empirical findings presented in this book can serve to enhance understanding of Toyota Way practices in the lean construction management context. The readers are then guided through to understand the gaps between actual practice and Toyota Way-styled practices, and the measures that they may undertake to circumvent the challenges for implementation. The book also presents to readers the SWOT analysis that addresses the strengths, weaknesses, opportunities and threats towards the implementation of the Toyota Way in the construction industry. The book prescribes the Toyota Way model for use in construction firms to strategically implement lean construction management. The checklist presented in the book enables readers to draw lessons that may be used additionally as a holistic assessment tool for measuring the maturity of firms with respect to their Toyota Way implementation. Consequent to this, management would then be in a better position to develop plans for Toyota Way implementation by focusing on weak areas, strengthening them, and thus increasing the likelihood of success in the implementation of the Toyota Way. In a nutshell, this book provides a comprehensive and valuable resource for firms not only in the construction industry but also businesses outside of the construction sector to better understand the Toyota Way and how this understanding can translate to implementation of lean construction/business management to enhance profitability and survivability in an increasingly competitive global market place.
Book Synopsis Index to Theses with Abstracts Accepted for Higher Degrees by the Universities of Great Britain and Ireland and the Council for National Academic Awards by :
Download or read book Index to Theses with Abstracts Accepted for Higher Degrees by the Universities of Great Britain and Ireland and the Council for National Academic Awards written by and published by . This book was released on 2009 with total page 398 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis International Conference on Innovative Computing and Communications by : Ashish Khanna
Download or read book International Conference on Innovative Computing and Communications written by Ashish Khanna and published by Springer Nature. This book was released on 2021-08-28 with total page 893 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book includes high-quality research papers presented at the Fourth International Conference on Innovative Computing and Communication (ICICC 2021), which is held at the Shaheed Sukhdev College of Business Studies, University of Delhi, Delhi, India, on February 20–21, 2021. Introducing the innovative works of scientists, professors, research scholars, students and industrial experts in the field of computing and communication, the book promotes the transformation of fundamental research into institutional and industrialized research and the conversion of applied exploration into real-time applications.
Book Synopsis Recent Advances in Mechanical Infrastructure by : Ajit Kumar Parwani
Download or read book Recent Advances in Mechanical Infrastructure written by Ajit Kumar Parwani and published by Springer Nature. This book was released on 2021-03-01 with total page 503 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book contains high-quality papers presented in the conference Recent Advances in Mechanical Infrastructure (ICRAM 2020) held at IITRAM, Ahmedabad, India, from 21-23 August 2020. The topics covered in this book are recent advances in thermal infrastructure, manufacturing infrastructure and infrastructure planning and design.
Book Synopsis Sport Facility Operations Management by : Eric C. Schwarz
Download or read book Sport Facility Operations Management written by Eric C. Schwarz and published by Routledge. This book was released on 2015-06-05 with total page 406 pages. Available in PDF, EPUB and Kindle. Book excerpt: Anybody working in sport management will be involved in the operation of a sports facility at some point in their career. It is a core professional competency at the heart of successful sport business. Sport Facility Operations Management is a comprehensive and engaging textbook which introduces cutting-edge concepts in facilities and operations management, including practical guidance from professional facility managers. Now in a fully revised and updated second edition—which introduces new chapters on capital investment and operational decision-making—the book covers all fundamental aspects of sport facility operations management from a global perspective, including: ownership structures and financing options planning, design, and construction processes organizational and human resource management financial and operations management legal concerns marketing management and event planning risk assessment and security planning benchmarking and performance management Each chapter contains newly updated real-world case studies and discussion questions, innovative 'Technology Now!' features and step-by-step guidance through every element of successful sport facilities and operations management, while an expanded companion website offers lecture slides, a sample course syllabus, a bank of multiple-choice and essay questions, glossary flashcards links to further reading, and appendices with relevant supplemental documentation. With a clear structure running from planning through to the application of core management disciplines, Sport Facility Operations Management is essential reading for any sport management course.
Download or read book New American TQM written by Shōji Shiba and published by Productivity Press. This book was released on 1993-08 with total page 624 pages. Available in PDF, EPUB and Kindle. Book excerpt: The benefits of applying TQM in manufacturing are well-known: eliminating product defects, enhancing product design, speeding delivery, and reducing costs. Most people readily agree with the basic premise of TQM, but how many have have been able to implement it successfully? What makes it so difficult for TQM to permeate a company? How can an approach to corporate management first develop in Japan take root and flourish in the very different corporate climate of the U.S.?
