HBR Guide to Dealing with Conflict (HBR Guide Series)

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Author :
Publisher : Harvard Business Review Press
ISBN 13 : 1633692167
Total Pages : 224 pages
Book Rating : 4.6/5 (336 download)

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Book Synopsis HBR Guide to Dealing with Conflict (HBR Guide Series) by : Amy Gallo

Download or read book HBR Guide to Dealing with Conflict (HBR Guide Series) written by Amy Gallo and published by Harvard Business Review Press. This book was released on 2017-03-14 with total page 224 pages. Available in PDF, EPUB and Kindle. Book excerpt: While some of us enjoy a lively debate with colleagues and others prefer to suppress our feelings over disagreements, we all struggle with conflict at work. Every day we navigate an office full of competing interests, clashing personalities, limited time and resources, and fragile egos. Sure, we share the same overarching goals as our colleagues, but we don't always agree on how to achieve them. We work differently. We rub each other the wrong way. We jockey for position. How can you deal with conflict at work in a way that is both professional and productive—where it improves both your work and your relationships? You start by understanding whether you generally seek or avoid conflict, identifying the most frequent reasons for disagreement, and knowing what approaches work for what scenarios. Then, if you decide to address a particular conflict, you use that information to plan and conduct a productive conversation. The HBR Guide to Dealing with Conflict will give you the advice you need to: Understand the most common sources of conflict Explore your options for addressing a disagreement Recognize whether you—and your counterpart—typically seek or avoid conflict Prepare for and engage in a difficult conversation Manage your and your counterpart's emotions Develop a resolution together Know when to walk away Arm yourself with the advice you need to succeed on the job, with the most trusted brand in business. Packed with how-to essentials from leading experts, the HBR Guides provide smart answers to your most pressing work challenges.

Mean Girls at Work: How to Stay Professional When Things Get Personal

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Author :
Publisher : McGraw Hill Professional
ISBN 13 : 0071802053
Total Pages : 209 pages
Book Rating : 4.0/5 (718 download)

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Book Synopsis Mean Girls at Work: How to Stay Professional When Things Get Personal by : Katherine Crowley

Download or read book Mean Girls at Work: How to Stay Professional When Things Get Personal written by Katherine Crowley and published by McGraw Hill Professional. This book was released on 2012-11-02 with total page 209 pages. Available in PDF, EPUB and Kindle. Book excerpt: One of the New York Post's Top 10 Career Books of 2012 and a Booklist Top 10 Business Book DO YOU WORK WITH A MEAN GIRL? A woman’s field guide to the new frontier of professional development—working with other women Women-to-women relationships in the workplace are . . . complicated. When they’re good, they’re great. But when they’re bad, they can ruin your day, your week—even your year. Packed with proven advice from two of today’s leading experts in workplace relationships, this one-of-a-kind guide gives women the tools they need to navigate difficult situations unique to women-to-women relationships—whether with a boss, a colleague, a client, or an employee. Have you dealt with a woman in the workplace who: “Accidentally” excludes you from important meetings? Seems intent on taking you down professionally? Gossips about you with other coworkers? Makes you look bad by missing deadlines? Forms a “pack” of mean girls to make your life miserable? Mean Girls at Work isn’t just about surviving difficult situations. It’s about transforming a toxic relationship into one that benefits and supports both of you. This book is also for women who engage in mean behavior . . . but don’t know it. After all, who hasn’t gossiped about a female coworker? Who hasn’t rolled her eyes in the presence of a woman she doesn’t like? Who hasn’t scanned another woman head to toe—which is just a nonverbal way of saying, “You’ve just been judged”? The authors provide invaluable advice to the more subtle ways of being mean—even if they’re not intended. With a workforce composed of a higher percentage of women than ever, workplace dynamics have changed. Crowley and Elster cover every conceivable scenario, providing critical advice on how to rise above the fray and move forward professionally. Mean Girls at Work is your map to dodging the mines and moving forward in today’s transformed workplace. Praise for Mean Girls at Work “An invaluable suit of armor for surviving nine to five!” —Leil Lowndes, bestselling author of How to Talk to Anyone “If you think the emotional cruelty of comedies like Mean Girls and Heathers doesn’t exist in the real world workplace, think again. In Mean Girls at Work, Katherine Crowley and Kathi Elster valuably chronicle female vs. female predators and offer solid defensive strategies.” —Ann Kreamer, author of It’s Always Personal: Navigating Emotion in the New Workplace “Whether you are in your twenties and just starting your professional career, your midcareer forties, when you are supposed to have figured it out already, or a woman in her fifties or sixties who’s seen it all—this book is a must-read. . . . The authors have finally given women the tools and the sound advice necessary to deal with . . . conflicts that keep us all from succeeding. . . . Carry this book with you to work every day!” —Carolyn Cassin, President, Michigan Women’s Foundation “A must-read for women of all ages in today’s workforce. This book offers what we all need to develop the capacities to endure this ever-changing workplace. We know it is all about relationships and you need the skills outlined in this book to survive and thrive when the Mean Girls attack.” —Kim Harrington, Coordinator, Professional Development and Training, Office of Human Resources, California State University, Sacramento

Jerks at Work

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Author :
Publisher : Penguin
ISBN 13 : 0593192303
Total Pages : 273 pages
Book Rating : 4.5/5 (931 download)

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Book Synopsis Jerks at Work by : Tessa West

Download or read book Jerks at Work written by Tessa West and published by Penguin. This book was released on 2022-01-25 with total page 273 pages. Available in PDF, EPUB and Kindle. Book excerpt: A practical and hilarious guide to getting difficult people off your back, for anyone pulling their hair out over an irritating colleague who's not technically breaking any rules From open floor plans and Zoom calls to Slack channels, the workplace has changed a lot over the years. But there’s one thing that never changes: you’ll always encounter jerks. Jerks at Work is the definitive guide to dealing with—and ultimately breaking free from—the overbearing bosses, irritating coworkers, and all-around difficult people who make work and life miserable. Social psychologist Tessa West has spent years leveraging science to help people solve interpersonal conflicts in the workplace. What she discovered is that most of our go-to tactics don’t work because they fail to address the specific motivations that drive bad behavior. In this book, she takes you on a rollicking deep dive of the seven jerks you’re most likely to encounter at the office, drawing on decades of original research to expose their inner workings and weak points—and ultimately deliver an effective game plan for stopping each type before they take you down with them. Jerks at Work is packed with everyday examples and clever strategies, such as how to: • Stop a Bulldozer from gaining influence by making sure they're not the first to speak up in meetings • Report a Kiss Up/Kick Downer to a manager who idolizes them without looking like the bad guy • Protect your high-achieving team from Free Riders without stifling collaboration • Use a Gaslighter’s tactics to beat them at their own game For anyone who’s said “I can’t stand that jerk!” more times than they’d like to admit, Jerks at Work is the ultimate playbook you wish you didn’t need but will always turn to.

Ask a Manager

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Author :
Publisher : Ballantine Books
ISBN 13 : 0399181822
Total Pages : 304 pages
Book Rating : 4.3/5 (991 download)

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Book Synopsis Ask a Manager by : Alison Green

Download or read book Ask a Manager written by Alison Green and published by Ballantine Books. This book was released on 2018-05-01 with total page 304 pages. Available in PDF, EPUB and Kindle. Book excerpt: From the creator of the popular website Ask a Manager and New York’s work-advice columnist comes a witty, practical guide to 200 difficult professional conversations—featuring all-new advice! There’s a reason Alison Green has been called “the Dear Abby of the work world.” Ten years as a workplace-advice columnist have taught her that people avoid awkward conversations in the office because they simply don’t know what to say. Thankfully, Green does—and in this incredibly helpful book, she tackles the tough discussions you may need to have during your career. You’ll learn what to say when • coworkers push their work on you—then take credit for it • you accidentally trash-talk someone in an email then hit “reply all” • you’re being micromanaged—or not being managed at all • you catch a colleague in a lie • your boss seems unhappy with your work • your cubemate’s loud speakerphone is making you homicidal • you got drunk at the holiday party Praise for Ask a Manager “A must-read for anyone who works . . . [Alison Green’s] advice boils down to the idea that you should be professional (even when others are not) and that communicating in a straightforward manner with candor and kindness will get you far, no matter where you work.”—Booklist (starred review) “The author’s friendly, warm, no-nonsense writing is a pleasure to read, and her advice can be widely applied to relationships in all areas of readers’ lives. Ideal for anyone new to the job market or new to management, or anyone hoping to improve their work experience.”—Library Journal (starred review) “I am a huge fan of Alison Green’s Ask a Manager column. This book is even better. It teaches us how to deal with many of the most vexing big and little problems in our workplaces—and to do so with grace, confidence, and a sense of humor.”—Robert Sutton, Stanford professor and author of The No Asshole Rule and The Asshole Survival Guide “Ask a Manager is the ultimate playbook for navigating the traditional workforce in a diplomatic but firm way.”—Erin Lowry, author of Broke Millennial: Stop Scraping By and Get Your Financial Life Together

Resolving Conflicts on the Job

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Author :
Publisher : AMACOM/American Management Association
ISBN 13 : 9780814400937
Total Pages : 114 pages
Book Rating : 4.4/5 (9 download)

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Book Synopsis Resolving Conflicts on the Job by : Bill Withers

Download or read book Resolving Conflicts on the Job written by Bill Withers and published by AMACOM/American Management Association. This book was released on 2007 with total page 114 pages. Available in PDF, EPUB and Kindle. Book excerpt: Chapters include: Why people fight at work, Five ways to engage conflict, Ways to listen, Ways to give (and receive) feedback, Conflict styles, Staying cool in a conflict, and Ways to engage conflict on the job: up, down, and sideways.

Women's Interpersonal Conflicts With Female Coworkers: A Path To Resolution

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Author :
Publisher : Global Training & Coaching LLC
ISBN 13 :
Total Pages : 417 pages
Book Rating : 4./5 ( download)

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Book Synopsis Women's Interpersonal Conflicts With Female Coworkers: A Path To Resolution by : Dr. Myra G. Jacob

Download or read book Women's Interpersonal Conflicts With Female Coworkers: A Path To Resolution written by Dr. Myra G. Jacob and published by Global Training & Coaching LLC. This book was released on 2022-05-30 with total page 417 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book is about the challenges women face when they have interpersonal clashes with female coworkers based on mutual dislike or differences in personal style, attitudes, or preferences. The many conversations that were held with women across the U.S. illustrate why women often find it so difficult to properly handle these types of disputes, and the actions they believe are necessary to resolve them effectively. This book presents women’s personal stories in their own words about challenging interpersonal conflicts with female coworkers, how they handled the situation, and the lessons they learned. Women’s ability to resolve tough interpersonal conflicts with other women at work is crucial. Why? Because research has shown that people tend to believe that women’s interpersonal conflicts with female coworkers are more problematic than those of men with male coworkers. As a result, that creates the general perception that women do not work well together. In their personal stories, women share the important lessons they learned as well as their top dos, don’ts, and constructive tips for dealing with interpersonal conflicts with female coworkers. Thanks to the many in-depth conversations with women across the U.S., this book offers an effective model consisting of key steps that women believe are necessary to successfully resolve interpersonal conflicts. By using the conflict resolution model that evolved from the research conducted for this book, women can ensure that both they and their colleagues feel heard, no grudges will be held, and the conflict will be over for good. Not only does this model work for women, but it can also work for anyone.

Managing and Resolving Workplace Conflict

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Author :
Publisher : Emerald Group Publishing
ISBN 13 : 1786350599
Total Pages : 280 pages
Book Rating : 4.7/5 (863 download)

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Book Synopsis Managing and Resolving Workplace Conflict by : David Lewin

Download or read book Managing and Resolving Workplace Conflict written by David Lewin and published by Emerald Group Publishing. This book was released on 2016-07-26 with total page 280 pages. Available in PDF, EPUB and Kindle. Book excerpt: Volume 22 of Advances in Industrial and Labor Relations focuses on new approaches to managing resolving workplace disputes and alternative dispute resolution (ADR) from both theoretical and empirical perspectives and includes contributions from leading international scholars, including J. Ryan Lamare, William K Roche and Paul L. Latreille.

Resolving Conflicts at Work

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Author :
Publisher : John Wiley & Sons
ISBN 13 : 1118046889
Total Pages : 378 pages
Book Rating : 4.1/5 (18 download)

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Book Synopsis Resolving Conflicts at Work by : Kenneth Cloke

Download or read book Resolving Conflicts at Work written by Kenneth Cloke and published by John Wiley & Sons. This book was released on 2011-01-06 with total page 378 pages. Available in PDF, EPUB and Kindle. Book excerpt: Here is a completely updated edition of the best-selling Resolving Conflicts at Work. This definitive and comprehensive work provides a handy guide for resolving conflicts, miscommunications, and misunderstandings at work and outlines the authors’ eight strategies that show how the inevitable disputes and divisions in the workplace actually provide an opportunity for greater creativity, productivity, enhanced morale, and personal growth. This new edition includes current case studies that put the focus on leadership, management, and how organizations can design systems to change a culture of avoidance into a culture of creative conflict. The result is a more practical book for today’s companies and the people who work in them.

InfoWorld

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Author :
Publisher :
ISBN 13 :
Total Pages : 84 pages
Book Rating : 4./5 ( download)

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Book Synopsis InfoWorld by :

Download or read book InfoWorld written by and published by . This book was released on 1999-08-09 with total page 84 pages. Available in PDF, EPUB and Kindle. Book excerpt: InfoWorld is targeted to Senior IT professionals. Content is segmented into Channels and Topic Centers. InfoWorld also celebrates people, companies, and projects.

Making Things Right at Work

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Publisher : Moody Publishers
ISBN 13 : 0802499449
Total Pages : 141 pages
Book Rating : 4.8/5 (24 download)

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Book Synopsis Making Things Right at Work by : Gary Chapman

Download or read book Making Things Right at Work written by Gary Chapman and published by Moody Publishers. This book was released on 2022-01-25 with total page 141 pages. Available in PDF, EPUB and Kindle. Book excerpt: Workplace conflict is inevitable. When it happens, how can you get back on track? Like all relationships, the ones we have at work are subject to stresses—maybe even fractures that can really take a toll on the workplace. Productivity is lost. Time is wasted. Tension mounts. Cooperation is reduced. And the workplace becomes toxic. What’s the solution? In Making Things Right at Work, Dr. Gary Chapman, #1 New York Times bestselling author of The 5 Love Languages®, is joined by business consultants Dr. Jennifer Thomas and Dr. Paul White to offer the strategies you need to restore harmony at work. You’ll learn: How to discern the causes of workplace conflict How to avoid unnecessary disputes How to repair relationships when you’ve messed up How to let go of past hurts and rebuild trust Don’t let broken relationships taint your work environment. Take the needed steps to make things right . . . not tomorrow, but today. The success of your career depends on it!

Resolving Conflicts at Work

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Author :
Publisher : John Wiley & Sons
ISBN 13 : 1118010825
Total Pages : 401 pages
Book Rating : 4.1/5 (18 download)

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Book Synopsis Resolving Conflicts at Work by : Kenneth Cloke

Download or read book Resolving Conflicts at Work written by Kenneth Cloke and published by John Wiley & Sons. This book was released on 2011-04-08 with total page 401 pages. Available in PDF, EPUB and Kindle. Book excerpt: The classic text on resolving workplace conflicts, fully revised and updated Resolving Conflicts at Work is a guide for preventing and resolving conflicts, miscommunications, and misunderstandings at work, including dozens of techniques for revealing how the inevitable disputes and divisions in the workplace are actually opportunities for greater creativity, productivity, enhanced morale, and personal growth. In the third edition of this text, all chapters are completely infused with additional content, updated examples, and new case studies. Like its predecessors, it identifies core strategies for preventing and resolving both intermittent and chronic conflicts in the workplace. In addition, the book Includes a new foreword by Warren Bennis, which represents his most recent thinking about judgment calls and candid communications in the workplace Presents new chapters on leadership and transformational conflict coaching, and organizational systems design This definitive and comprehensive work provides a handy guide for managers, employees, union representatives, human resource experts, and consultants seeking to maintain stable and productive workplaces.

The Big Book of Conflict Resolution Games: Quick, Effective Activities to Improve Communication, Trust and Collaboration

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Author :
Publisher : McGraw Hill Professional
ISBN 13 : 0071743669
Total Pages : 240 pages
Book Rating : 4.0/5 (717 download)

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Book Synopsis The Big Book of Conflict Resolution Games: Quick, Effective Activities to Improve Communication, Trust and Collaboration by : Mary Scannell

Download or read book The Big Book of Conflict Resolution Games: Quick, Effective Activities to Improve Communication, Trust and Collaboration written by Mary Scannell and published by McGraw Hill Professional. This book was released on 2010-05-28 with total page 240 pages. Available in PDF, EPUB and Kindle. Book excerpt: Make workplace conflict resolution a game that EVERYBODY wins! Recent studies show that typical managers devote more than a quarter of their time to resolving coworker disputes. The Big Book of Conflict-Resolution Games offers a wealth of activities and exercises for groups of any size that let you manage your business (instead of managing personalities). Part of the acclaimed, bestselling Big Books series, this guide offers step-by-step directions and customizable tools that empower you to heal rifts arising from ineffective communication, cultural/personality clashes, and other specific problem areas—before they affect your organization's bottom line. Let The Big Book of Conflict-Resolution Games help you to: Build trust Foster morale Improve processes Overcome diversity issues And more Dozens of physical and verbal activities help create a safe environment for teams to explore several common forms of conflict—and their resolution. Inexpensive, easy-to-implement, and proved effective at Fortune 500 corporations and mom-and-pop businesses alike, the exercises in The Big Book of Conflict-Resolution Games delivers everything you need to make your workplace more efficient, effective, and engaged.

Bosses, Coworkers, and Building Great Work Relationships (HBR Work Smart Series)

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Author :
Publisher : Harvard Business Press
ISBN 13 : 1647827124
Total Pages : 105 pages
Book Rating : 4.6/5 (478 download)

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Book Synopsis Bosses, Coworkers, and Building Great Work Relationships (HBR Work Smart Series) by : Harvard Business Review

Download or read book Bosses, Coworkers, and Building Great Work Relationships (HBR Work Smart Series) written by Harvard Business Review and published by Harvard Business Press. This book was released on 2024-05-14 with total page 105 pages. Available in PDF, EPUB and Kindle. Book excerpt: I'm not here to make work friends. Or am I? Managers, peers, work friends, mentors, frenemies, annoying people, romantic interests, your boss's boss, and so on. We probably spend more hours with our coworkers than with anyone else. So even if they're not all perfect, it's worth building connections with them that will provide you with support, help you network and learn, and keep your career moving forward. Bosses, Coworkers, and Building Great Work Relationships is filled with practical advice from HBR experts who can help you answer questions like: What's the best way to have a tough conversation with my boss? How do I connect with people and make real friends at work? When should I opt into (or out of) office politics? How can I build a strong professional network? This book will help you make so-so work relationships better, keep the bad ones from bringing you down, and build lasting connections with incredible people. Rise faster with quick reads, real-life stories, and expert advice. The HBR Work Smart Series features the topics that matter to you most in your early career, including being yourself at work, collaborating with (sometimes difficult) colleagues and bosses, managing your mental health, and weighing major job decisions. Each title includes chapter recaps and links to video, audio, and more. The HBR Work Smart Series books are your practical guides to stepping into your professional life and moving forward with confidence.

Civil War in the American Workplace

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Author :
Publisher : iUniverse
ISBN 13 : 0595186904
Total Pages : 222 pages
Book Rating : 4.5/5 (951 download)

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Book Synopsis Civil War in the American Workplace by : Linda R. Rosene

Download or read book Civil War in the American Workplace written by Linda R. Rosene and published by iUniverse. This book was released on 2001-07 with total page 222 pages. Available in PDF, EPUB and Kindle. Book excerpt: Civil War In The American Workplace is a book that appeals to organization leaders, managers and employees. In Dr. Rosene’s extensive business consultations, she has identified employee work conflicts as the main reason employees do not perform up to their ability. Employee negativity adversely impacts organization ability to compete and survive the 21st century economic challenges. Adding to the worker negativity challenge, business leaders and professionals tend to be stymied by worker conflicts. The challenge facing business and professional leaders is they must find ways to understand the origins of employee conflict before they can unlock the keys to productive and positive employees. Leaders and business professionals applying correct motivators for their workers will create a willingness among their employee groups to become high producers. Civil War In The American Workplace is just the business tool for leaders and professionals, to better understand their worker’s preferred behavioral styles, and thus their beliefs as applied to the workplace. When business leaders understand their employee preferred behavioral styles, they can take the mystery out of work conflict. Business leaders and professionals who possess the knowledge for resolving work conflicts found in this book will be those individuals who will drive organizations that thrive in these tumultuous economic times.

Psycho-social Career Meta-capacities

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Author :
Publisher : Springer Science & Business Media
ISBN 13 : 3319006452
Total Pages : 336 pages
Book Rating : 4.3/5 (19 download)

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Book Synopsis Psycho-social Career Meta-capacities by : Melinde Coetzee

Download or read book Psycho-social Career Meta-capacities written by Melinde Coetzee and published by Springer Science & Business Media. This book was released on 2013-12-18 with total page 336 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book introduces a coherent perspective on the self-regulatory career meta-capacities that individuals, as career agents, need to successfully manage their career development in a boundaryless occupational world. Enriched by empirical data and case studies by subject specialists in the fields, it serves as a cutting-edge benchmark for specialists, professionals and post-graduate students in the careers field to study. This book allows an in-depth view of the most recent research trends on the critical psycho-social constructs influencing the adaptation, adaptivity, adaptability and employability of individuals in a turbulent, uncertain and chaotic work world. In addition, it offers the practising professional new perspectives of career constructs and measures to consider in career counseling and guidance for the contemporary career.

Work Won't Love You Back

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Author :
Publisher : Bold Type Books
ISBN 13 : 1568589387
Total Pages : 432 pages
Book Rating : 4.5/5 (685 download)

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Book Synopsis Work Won't Love You Back by : Sarah Jaffe

Download or read book Work Won't Love You Back written by Sarah Jaffe and published by Bold Type Books. This book was released on 2021-01-26 with total page 432 pages. Available in PDF, EPUB and Kindle. Book excerpt: A deeply-reported examination of why "doing what you love" is a recipe for exploitation, creating a new tyranny of work in which we cheerily acquiesce to doing jobs that take over our lives. You're told that if you "do what you love, you'll never work a day in your life." Whether it's working for "exposure" and "experience," or enduring poor treatment in the name of "being part of the family," all employees are pushed to make sacrifices for the privilege of being able to do what we love. In Work Won't Love You Back, Sarah Jaffe, a preeminent voice on labor, inequality, and social movements, examines this "labor of love" myth—the idea that certain work is not really work, and therefore should be done out of passion instead of pay. Told through the lives and experiences of workers in various industries—from the unpaid intern, to the overworked teacher, to the nonprofit worker and even the professional athlete—Jaffe reveals how all of us have been tricked into buying into a new tyranny of work. As Jaffe argues, understanding the trap of the labor of love will empower us to work less and demand what our work is worth. And once freed from those binds, we can finally figure out what actually gives us joy, pleasure, and satisfaction.

The New Rules of Work

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Author :
Publisher :
ISBN 13 : 0451495675
Total Pages : 338 pages
Book Rating : 4.4/5 (514 download)

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Book Synopsis The New Rules of Work by : Alexandra Cavoulacos

Download or read book The New Rules of Work written by Alexandra Cavoulacos and published by . This book was released on 2017 with total page 338 pages. Available in PDF, EPUB and Kindle. Book excerpt: "In this definitive guide to the ever-changing modern workplace, Kathryn Minshew and Alexandra Cavoulacos, the co-founders of popular career website TheMuse.com, show how to play the game by the New Rules. The Muse is known for sharp, relevant, and get-to-the-point advice on how to figure out exactly what your values and your skills are and how they best play out in the marketplace. Now Kathryn and Alex have gathered all of that advice and more in The New Rules of Work. Through quick exercises and structured tips, the authors will guide you as you sort through your countless options; communicate who you are and why you are valuable; and stand out from the crowd. The New Rules of Work shows how to choose a perfect career path, land the best job, and wake up feeling excited to go to work every day-- whether you are starting out in your career, looking to move ahead, navigating a mid-career shift, or anywhere in between"--