The Power of Business Process Improvement

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Author :
Publisher : AMACOM
ISBN 13 : 0814414796
Total Pages : 354 pages
Book Rating : 4.8/5 (144 download)

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Book Synopsis The Power of Business Process Improvement by : Susan Page

Download or read book The Power of Business Process Improvement written by Susan Page and published by AMACOM. This book was released on 2010-02-17 with total page 354 pages. Available in PDF, EPUB and Kindle. Book excerpt: Baffled by repeated mistakes in your department? Want to focus your employees' limited time on more valuable work? The answer to these challenges and more is business process improvement (BPI). Every process in every organization can be made more effective, cost-efficient, and adaptable to changing business needs. The good news is you don't need to be a BPM expert to get great results. Written by an experienced process analyst, this how-to guide presents a simple, bottom-line approach to process improvement work. With its proven 10-step method you can: Identify and prioritize the processes that need fixing * Eliminate duplication and bureaucracy * Control costs * Establish internal controls to reduce human error * Test and rework the process before introducing it * Implement the changes Now in its second edition, The Power of Business Process Improvement is even more user-friendly with new software suggestions, quizzes, a comparison of industry improvement methods, and examples to help you apply the ideas. Whether you are new to BPI or a seasoned pro, you will have business running better in no time.

The Power of Business Process Improvement

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Author :
Publisher : AMACOM
ISBN 13 : 0814436625
Total Pages : 407 pages
Book Rating : 4.8/5 (144 download)

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Book Synopsis The Power of Business Process Improvement by : Susan Page

Download or read book The Power of Business Process Improvement written by Susan Page and published by AMACOM. This book was released on 2015-11-04 with total page 407 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book provides business professionals with the clearest, easiest roadmap to achieving highly effective departments and organizations. Are you baffled by how your department can keep making the same mistakes? Do you feel you have been climbing an unending, uphill battle trying to focus your employees’ limited time on more valuable work? These obstacles are so common in business that the solution to getting past them even has a name--business process improvement (BPI). Thankfully, though, you don’t have to be a BPI expert to resolve these situations and find the results your business needs to find success again. Written by experienced process analyst Susan Page, The Power of Business Process Improvement is the resource you need to find a simple, bottom-line approach to process improvement work. By implementing its proven 10-step method, you will be able to: Eliminate duplication and bureaucracy Control costs Establish internal controls to reduce human error Test and rework the process before introducing it Implement the changes Complete with software suggestions, quizzes, a comparison of industry improvement methods, and examples to help you apply the ideas, The Power of Business Process Improvement is your solution to turning your business into the well-oiled machine you know it can be.

The Complete Guide to Business Process Management

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Author :
Publisher : Lulu.com
ISBN 13 : 2952826625
Total Pages : 383 pages
Book Rating : 4.9/5 (528 download)

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Book Synopsis The Complete Guide to Business Process Management by : Jean-Noël Gillot

Download or read book The Complete Guide to Business Process Management written by Jean-Noël Gillot and published by Lulu.com. This book was released on 2008 with total page 383 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Business Process Improvement Bpi a Complete Guide

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Author :
Publisher : 5starcooks
ISBN 13 : 9780655440857
Total Pages : 282 pages
Book Rating : 4.4/5 (48 download)

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Book Synopsis Business Process Improvement Bpi a Complete Guide by : Gerardus Blokdyk

Download or read book Business Process Improvement Bpi a Complete Guide written by Gerardus Blokdyk and published by 5starcooks. This book was released on 2018-11 with total page 282 pages. Available in PDF, EPUB and Kindle. Book excerpt: How will variation in the actual durations of each activity be dealt with to ensure that the expected Business process improvement BPI results are met? Explorations of the frontiers of Business process improvement BPI will help you build influence, improve Business process improvement BPI, optimize decision making, and sustain change, what is your approach? How will you insure seamless interoperability of Business process improvement BPI moving forward? What are your best practices for minimizing Business process improvement BPI project risk, while demonstrating incremental value and quick wins throughout the Business process improvement BPI project lifecycle? Are there any specific expectations or concerns about the Business process improvement BPI team, Business process improvement BPI itself? Defining, designing, creating, and implementing a process to solve a challenge or meet an objective is the most valuable role... In EVERY group, company, organization and department. Unless you are talking a one-time, single-use project, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?' This Self-Assessment empowers people to do just that - whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc... - they are the people who rule the future. They are the person who asks the right questions to make Business process improvement BPI investments work better. This Business process improvement BPI All-Inclusive Self-Assessment enables You to be that person. All the tools you need to an in-depth Business process improvement BPI Self-Assessment. Featuring 668 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which Business process improvement BPI improvements can be made. In using the questions you will be better able to: - diagnose Business process improvement BPI projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices - implement evidence-based best practice strategies aligned with overall goals - integrate recent advances in Business process improvement BPI and process design strategies into practice according to best practice guidelines Using a Self-Assessment tool known as the Business process improvement BPI Scorecard, you will develop a clear picture of which Business process improvement BPI areas need attention. Your purchase includes access details to the Business process improvement BPI self-assessment dashboard download which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next. You will receive the following contents with New and Updated specific criteria: - The latest quick edition of the book in PDF - The latest complete edition of the book in PDF, which criteria correspond to the criteria in... - The Self-Assessment Excel Dashboard, and... - Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation ...plus an extra, special, resource that helps you with project managing. INCLUDES LIFETIME SELF ASSESSMENT UPDATES Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.

Business Process Improvement: The Breakthrough Strategy for Total Quality, Productivity, and Competitiveness

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Author :
Publisher : McGraw Hill Professional
ISBN 13 :
Total Pages : 296 pages
Book Rating : 4.3/5 (91 download)

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Book Synopsis Business Process Improvement: The Breakthrough Strategy for Total Quality, Productivity, and Competitiveness by : H. James Harrington

Download or read book Business Process Improvement: The Breakthrough Strategy for Total Quality, Productivity, and Competitiveness written by H. James Harrington and published by McGraw Hill Professional. This book was released on 1991-04-22 with total page 296 pages. Available in PDF, EPUB and Kindle. Book excerpt: America is in trouble, there is no doubt about it. Here is perhaps the best proof: We are now experiencing the first generation in our history in which children will reach adulthood in a poorer economic climate than thatenjoyed by their parents.

Improving Business Processes

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Author :
Publisher : Harvard Business Press
ISBN 13 : 1422172686
Total Pages : 112 pages
Book Rating : 4.4/5 (221 download)

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Book Synopsis Improving Business Processes by : Harvard Business Review

Download or read book Improving Business Processes written by Harvard Business Review and published by Harvard Business Press. This book was released on 2010-08-01 with total page 112 pages. Available in PDF, EPUB and Kindle. Book excerpt: In challenging times, companies must serve their customers faster and more efficiently. This makes improving your business processes more critical than ever. In this book, you'll learn key steps for carrying out a business process improvement initiative, including how to: -Plan a business process improvement initiative -Analyze and redesign a current process that needs improvement -Obtain the resources needed to change a process -Develop a systematic approach for creating and implementing change

Business Process Improvement Workbook: Documentation, Analysis, Design, and Management of Business Process Improvement

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Author :
Publisher : McGraw Hill Professional
ISBN 13 : 9780070267794
Total Pages : 348 pages
Book Rating : 4.2/5 (677 download)

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Book Synopsis Business Process Improvement Workbook: Documentation, Analysis, Design, and Management of Business Process Improvement by : H. James Harrington

Download or read book Business Process Improvement Workbook: Documentation, Analysis, Design, and Management of Business Process Improvement written by H. James Harrington and published by McGraw Hill Professional. This book was released on 1997-04 with total page 348 pages. Available in PDF, EPUB and Kindle. Book excerpt: Enables you to improve quality, productivity, and competitiveness the business process improvement way. This workbook shows you how to: understand and set process improvement goals; eliminate bureaucracies, duplication, and obsolescence; evaluate information management; research cycle time; analyze functions and tasks in administration; and more.

The Bpi Blueprint

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Author :
Publisher :
ISBN 13 : 9780982368138
Total Pages : 306 pages
Book Rating : 4.3/5 (681 download)

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Book Synopsis The Bpi Blueprint by : Shelley Sweet

Download or read book The Bpi Blueprint written by Shelley Sweet and published by . This book was released on 2014 with total page 306 pages. Available in PDF, EPUB and Kindle. Book excerpt: The BPI Blueprint: A Step-By-Step Guide to Make Your Business Process Improvement Projects Simple, Structured and Successful The BPI Blueprint provides you with a detailed plan of action to create results the first time, inspire leaders of business processes, and build invigorated skilled teams. So if you're looking for a simple, no nonsense, guide to help you develop and manage effective Business Process Improvement projects, regardless of your experience-level, you've got the right book. This practical guide tells you exactly what's required at each phase, such as: Chartering and Staffing, Process Discovery, Process Analysis, Process Design, and Implementation Plan. Plus, modeling, analytical and redesign tools and techniques are explained so you can replicate them. And client examples provide guideposts; demonstrating what works, what doesn't, and why. All of this enables you to keep your BPI Projects simple, structured and successful. The methodology for The BPI Blueprint is based on action learning, which calls out for the best type of action - learning and working on your real project with opportunities for feedback and discovery. Done right, BPI projects engage the minds and hearts of leaders and teams, which can lead to amazing outcomes and fun! So let The BPI Blueprint guide you to great results! When you use The BPI Blueprint as the guide for your own BPI project you will: (1) see better business results faster; (2) identify techniques that lead to solutions; (3) develop team synergy before execution; (4) build leaders who sustain operational excellence; (5) inspire employees to make ongoing improvements; (6) learn where to simplify quickly; (7) keep moving projects forward effectively. Shelley Sweet, the Founder and President of I4 Process, is a highly respected BPM Practitioner with over 20 years of experience. She provides consultation, workshops and training programs for clients ranging from start-ups to Fortune 500 companies, educational institutions, and government organizations. Her programs are based on a unique 3-PEAT method of modeling processes and analyzing data that accelerates operational improvements, and builds leaders and employees who sustain operational excellence.

Process Improvement a Complete Guide - 2019 Edition

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Author :
Publisher : 5starcooks
ISBN 13 : 9780655511755
Total Pages : 340 pages
Book Rating : 4.5/5 (117 download)

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Book Synopsis Process Improvement a Complete Guide - 2019 Edition by : Gerardus Blokdyk

Download or read book Process Improvement a Complete Guide - 2019 Edition written by Gerardus Blokdyk and published by 5starcooks. This book was released on 2018-12-20 with total page 340 pages. Available in PDF, EPUB and Kindle. Book excerpt: Lean, six sigma and lean sigma: are you using these as process improvement methods? What is the purpose of Continuous Process Improvement (CPI) efforts for your manufacturing company? Does a mastery experience influence ones level of motivation to engage in organizational business process improvement (BPI)? Does your organization have an ongoing software process improvement program? What process improvements and reviews will be necessary? This amazing Process Improvement self-assessment will make you the assured Process Improvement domain leader by revealing just what you need to know to be fluent and ready for any Process Improvement challenge. How do I reduce the effort in the Process Improvement work to be done to get problems solved? How can I ensure that plans of action include every Process Improvement task and that every Process Improvement outcome is in place? How will I save time investigating strategic and tactical options and ensuring Process Improvement costs are low? How can I deliver tailored Process Improvement advice instantly with structured going-forward plans? There's no better guide through these mind-expanding questions than acclaimed best-selling author Gerard Blokdyk. Blokdyk ensures all Process Improvement essentials are covered, from every angle: the Process Improvement self-assessment shows succinctly and clearly that what needs to be clarified to organize the required activities and processes so that Process Improvement outcomes are achieved. Contains extensive criteria grounded in past and current successful projects and activities by experienced Process Improvement practitioners. Their mastery, combined with the easy elegance of the self-assessment, provides its superior value to you in knowing how to ensure the outcome of any efforts in Process Improvement are maximized with professional results. Your purchase includes access details to the Process Improvement self-assessment dashboard download which gives you your dynamically prioritized projects-ready tool and shows you exactly what to do next. Your exclusive instant access details can be found in your book. You will receive the following contents with New and Updated specific criteria: - The latest quick edition of the book in PDF - The latest complete edition of the book in PDF, which criteria correspond to the criteria in... - The Self-Assessment Excel Dashboard - Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation - In-depth specific Checklists covering Process Improvement - Project management checklists and templates to assist with implementation INCLUDES LIFETIME SELF ASSESSMENT UPDATES Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.

Change or Die

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Author :
Publisher : CRC Press
ISBN 13 : 1466512520
Total Pages : 368 pages
Book Rating : 4.4/5 (665 download)

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Book Synopsis Change or Die by : Maxine Attong

Download or read book Change or Die written by Maxine Attong and published by CRC Press. This book was released on 2017-08-29 with total page 368 pages. Available in PDF, EPUB and Kindle. Book excerpt: Leadership success depends on clarifying and simplifying complex problems while maintaining a positive outlook. Change or Die - The Business Process Improvement Manual provides you with the tools to do so. Packed with more than 70 pages of workshop tools, agendas, and activities that detail each of the six stages of the business process improvement (BPI) method, it presents a BPI method that promotes the use of facilitator-led workshops to help you and your team make better decisions. Developed from empirical research and bolstered by the results of client experience from hundreds of hours of facilitated workshops and BPI activity, Change or Die employs the authors' ENGAGE methodology. To ensure your team achieves its deliverables, the authors walk you through each BPI method. In each chapter you will find: Objectives and deliverables clearly identified Real-world examples from companies the authors have worked with—presented using a global manufacturer as an example Activities, questionnaires, and examples A self-assessment tool to help you measure progress, identify gaps in team performance, and determine team readiness for the next stage This resource-rich book includes downloadable resources with supplemental activities, challenges, facilitated workshops, templates, tables, and questionnaires—tools designed to ease each participant’s path to project success.

Best Practices for Managing BPI Projects

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Author :
Publisher : J. Ross Publishing
ISBN 13 : 1604270969
Total Pages : 329 pages
Book Rating : 4.6/5 (42 download)

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Book Synopsis Best Practices for Managing BPI Projects by : Gina Abudi

Download or read book Best Practices for Managing BPI Projects written by Gina Abudi and published by J. Ross Publishing. This book was released on 2015-02-17 with total page 329 pages. Available in PDF, EPUB and Kindle. Book excerpt: “Best Practices for Managing BPI Projects provides process improvement project managers with a toolkit of good ideas and practices that will give them a real step up on mastering this critical discipline. I highly recommend it!” —Paul Harmon, Executive Editor, BPTrends, Author, Business Process Change, 3rd Edition “Based on real-world experience, this book provides a no-nonsense practical approach to running successful business process improvement projects, including the added complexity of managing organizational change. It has lots of useful templates, checklists, anecdotes, and practical advice to ensure your project executes as smoothly as possible.” —Alexey Gerasimov, CTO, My Event Guru, Inc. While there are numerous project management books on the market and a number on business processes and initiatives, there has been a lack of comprehensive guides to successfully manage business process improvement (BPI) projects, until now. BPI projects are some of the most difficult and challenging to manage. Improving results for the business is not an easy task! Doing so requires understanding the vision and long-term goals of an organization. It also requires the ability to engage stakeholders and manage change. Best Practices for Managing BPI Projects is a guide for project managers who want to improve how they manage BPI projects. Using a simple step-by-step, six-phase approach, project managers and others involved in BPI initiatives will increase their confidence and their effectiveness in managing the complexities of business process improvement projects. Special focus is given to the necessary leadership skills required to be successful in driving change by improving processes within an organization to improve business results.

Complete Guide to the CITP Body of Knowledge

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Author :
Publisher : John Wiley & Sons
ISBN 13 : 0870519522
Total Pages : 256 pages
Book Rating : 4.8/5 (75 download)

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Book Synopsis Complete Guide to the CITP Body of Knowledge by : Tommie W. Singleton

Download or read book Complete Guide to the CITP Body of Knowledge written by Tommie W. Singleton and published by John Wiley & Sons. This book was released on 2017-05-15 with total page 256 pages. Available in PDF, EPUB and Kindle. Book excerpt: Looking for tools to help you prepare for the CITP Exam? The CITP self-study guide consists of an in-depth and comprehensive review of the fundamental dimensions of the CITP body of knowledge. This guide features various and updated concepts applicable to all accounting professionals who leverage Information Technology to effectively manage financial information. There are five dimensions covered in the guide: Dimension I Risk Assessment Dimension 2 Fraud Considerations Dimension 3 Internal Controls & Information Technology General Controls Dimension 4 Evaluate, Test and Report Dimension 5 Information Management and Business Intelligence The review guide is designed not only to assist in the candidate's preparation of the CITP examination but will also enhance your knowledge base in today's marketplace. Using the complete guide does not guarantee the candidate of successfully passing the CITP exam. This guide addresses most of the subjects on the CITP exam’s content specification outline and is not meant to teach topics to the candidate for the first time. A significant amount of cooperating and independent readings will be necessary to prepare for the exam, regardless of whether the candidate completes the review course or not.

E-business Implementation

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Author :
Publisher : Routledge
ISBN 13 : 1136409416
Total Pages : 341 pages
Book Rating : 4.1/5 (364 download)

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Book Synopsis E-business Implementation by : Dougal Watt

Download or read book E-business Implementation written by Dougal Watt and published by Routledge. This book was released on 2007-06-01 with total page 341 pages. Available in PDF, EPUB and Kindle. Book excerpt: 'E-business Implementation' is written as a complete guide to successful e-business delivery, from both a project management and a detailed technological perspective. E-business provides a powerful mechanism for organizations to increase productivity and lower costs. However, in order to utilise these considerable benefits, companies must ensure their e-business is implemented correctly and is appropriate to their market segment. 'E-business Implementation' provides a comprehensive guide to successful implementation and is divided into three parts: * Part one begins with a project management structure designed to deliver successful e-business functionality within time and budget, while avoiding the high failure rates common to many technology projects. * Part two details key concepts, technologies, products, vendors, benefits, limitations, and high-level design architectures for e-business, in a phased and risk-managed approach. These include publishing through the Internet and Intranets, portals and content management systems, transacting using e-commerce, integrating internal enterprise applications, integrating with external partners and suppliers, and responding in real-time to changing levels of demand through dynamic e-business and web services. * Part three details a set of critical foundation technologies that must be implemented correctly for the e-business initiative to be successful. These technologies include e-business development languages such as Java, XML and .Net, hardware platforms and their operating systems, security and networking systems, the Internet Domain Name System, and Open Source technologies.

The Power of Business Process Improvement

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Author :
Publisher :
ISBN 13 : 9780976042839
Total Pages : 180 pages
Book Rating : 4.0/5 (428 download)

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Book Synopsis The Power of Business Process Improvement by : Susan Page

Download or read book The Power of Business Process Improvement written by Susan Page and published by . This book was released on 2013-07 with total page 180 pages. Available in PDF, EPUB and Kindle. Book excerpt: If you are baffled by why your company makes the same errors, would like to focus your employees' limited time on more valuable work, struggle to resolve an issue you know little about, or make sense of overwhelming new responsibilities-the answer to all of these common challenges, and many more, is business process improvement (BPI). The Power of Business Process Improvement: The Workbook complements the author's popular book, The Power of Business Process Improvement, published by the American Management Association (AMA). In The Workbook, Susan Page offers a streamlined approach to BPI by providing the templates and tools necessary to help you quickly move through the proven 10-step formula leading your business to become more effective, efficient, and adaptable. Arranged in a results-oriented progression, use The Workbook individually or in a group setting to identify and prioritize the processes that need fixing, eliminate redundancy and bureaucracy, control costs, reduce errors, delight customers, and give your organization an edge on continuous improvement.

Business Process Change

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Author :
Publisher : Morgan Kaufmann
ISBN 13 : 0128158484
Total Pages : 534 pages
Book Rating : 4.1/5 (281 download)

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Book Synopsis Business Process Change by : Paul Harmon

Download or read book Business Process Change written by Paul Harmon and published by Morgan Kaufmann. This book was released on 2019-02-28 with total page 534 pages. Available in PDF, EPUB and Kindle. Book excerpt: Business Process Change: A Business Process Management Guide for Managers and Process Professionals, Fourth Edition, provides a balanced view of the field of business process change. Bestselling author and renowned expert in the field Paul Harmon offers concepts, methods, cases for all aspects, and phases of successful business process improvement. Students and professionals alike will benefit from the comprehensive coverage and customizable, integrated approach to broad business process management that focuses on improving efficiency and productivity. In this updated Edition, particular attention is paid to the impact of disruptive technology on business and the need for agile transformation. Covers Business Process Management Systems and the integration of process redesign and Six Sigma Explores how different process elements fit together, including the human aspects of process redesign Presents best-practice methodologies that can be applied and tailored to an organization’s specific needs Offers invaluable, detailed case studies demonstrating how these key methods are implemented

Best Practices for Managing BPI Projects

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Author :
Publisher :
ISBN 13 :
Total Pages : 328 pages
Book Rating : 4.:/5 (11 download)

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Book Synopsis Best Practices for Managing BPI Projects by : Gina Abudi

Download or read book Best Practices for Managing BPI Projects written by Gina Abudi and published by . This book was released on 2015 with total page 328 pages. Available in PDF, EPUB and Kindle. Book excerpt: While there are numerous project management books on the market and a number on business processes and initiatives, there has been a lack of comprehensive guides to successfully manage business process improvement (BPI) projects, until now. BPI projects are some of the most difficult and challenging to manage. Improving results for the business is not an easy task! Doing so requires understanding the vision and long-term goals of an organization. It also requires the ability to engage stakeholders and manage change. Best Practices for Managing BPI Projects is a guide for project managers who want to improve how they manage BPI projects. Using a simple step-by-step, six-phase approach, project managers and others involved in BPI initiatives will increase their confidence and their effectiveness in managing the complexities of business process improvement projects. Special focus is given to the necessary leadership skills required to be successful in driving change by improving processes within an organization to improve business results.

Streamlined Process Improvement

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Author :
Publisher : McGraw Hill Professional
ISBN 13 : 0071770968
Total Pages : 430 pages
Book Rating : 4.0/5 (717 download)

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Book Synopsis Streamlined Process Improvement by : H. James Harrington

Download or read book Streamlined Process Improvement written by H. James Harrington and published by McGraw Hill Professional. This book was released on 2011-08-05 with total page 430 pages. Available in PDF, EPUB and Kindle. Book excerpt: “The Business Process Improvement methodology established by Dr. H. James Harrington and his group brings revolutionary improvement not only in quality of products and services, but also in the business processes.” —Professor Yoshio Kondo The Book That Goes Beyond Six Sigma and Lean . . . The Next Evolutionary Step in Business Process Management “Don’t design for Six Sigma—design for maximum performance.” H. James Harrington How would you like to streamline your operations, lower your costs, improve your quality, and increase your profits—all at the same time? It’s not an impossible dream. It’s the next evolutionary breakthrough in process improvement that goes beyond Process Reengineering, TRIZ, Six Sigma, and Lean to deliver actual, quantifiable results. And now it’s yours. Streamlined Process Improvement (SPI) is the powerful new program developed by H. James Harrington. After 40 years of improving processes for IBM, Ernst & Young, the Chinese government, and many other private and governmental organizations, Harrington has become the go-to leader in the field. His revolutionary guide shows you how to: Discover the latest process tools—to make faster, more dramatic improvements using the revolutionary PASIC improvement methodology Use walk-through questionnaires and checklists—to streamline your job, resulting in optimum value to your stakeholders Use the newest methodologies—including simulation modeling, risk analysis, Five Ss, Process Innovation, Information Technology, Lean, and Six Sigma—to take your business to the next level Increase innovation—to drive growth and profits for many years to come Harrington’s groundbreaking system is organized and explained step by step to help you achieve maximum results with a minimum of stress. His simple PASIC approach shows you how to Plan, Analyze, Streamline, Implement, and Continuously Improve throughout the entire process. He walks you through the basics of how to analyze each process, how to decide which to focus on first, and how to prepare for organizational change. You’ll be surprised by just how quickly you can make things run more efficiently and effectively. With Harrington’s proven techniques, you can sell your products and services at a lower price, satisfy your customers, make work more enjoyable for your employees, and still earn greater profits than your competitors. This powerful process guide is the definitive handbook for operations managers, quality consultants, Six Sigma practitioners, knowledge workers, and Lean thinkers for a new generation.