Built For Use Driving Profitability Through The User Experience

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Built for Use: Driving Profitability Through the User Experience

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Author : Karen Donoghue
Publisher : McGraw Hill Professional
ISBN 13 : 0071406271
Total Pages : 290 pages
Book Rating : 4.0/5 (714 download)

Book Synopsis Built for Use: Driving Profitability Through the User Experience by : Karen Donoghue

Download or read book Built for Use: Driving Profitability Through the User Experience written by Karen Donoghue and published by McGraw Hill Professional. This book was released on 2002-03-22 with total page 290 pages. Available in PDF, EPUB and Kindle. Book excerpt: The first practical guide to linking business strategy with the art and science of user experience and online design It has becoming increasingly clear that the big winners in the E-business arena are those that practice customer-centric design. While there are a multitude of good books on the art and science of user interface and website design, until Built For Use, there were none that focused on user experience from the corporate strategist's and marketing manager's perspectives. Drawing upon her work as a user-experience strategist for numerous Fortune 1,000 firms, Karen Donoghue explores the dynamics of business strategy and user experience in a concise, jargon-free manner for nontechnical managers. With the help of fascinating and instructive before-and-after case studies, she helps managers become fluent in the language of user-experience; identifies user-experience and designstrategy best practices; explains how to determine what customers want; and much more.

HCI and User-Experience Design

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Author : Aaron Marcus
Publisher : Springer
ISBN 13 : 1447167449
Total Pages : 285 pages
Book Rating : 4.4/5 (471 download)

Book Synopsis HCI and User-Experience Design by : Aaron Marcus

Download or read book HCI and User-Experience Design written by Aaron Marcus and published by Springer. This book was released on 2015-12-03 with total page 285 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book consists of a series of essays which addresses the essentials of the development processes in user-experience design (UX design) planning, research, analysis, evaluation, training and implementation, and deals with the essential components (metaphors, mental models, navigation, and appearance) of user-interfaces and user-experiences during the period of 2002-2007. These essays grew from the authors own column entitled ‘Fast Forward’ which appeared in Interaction Magazine – the flagship publication of the ACM Special Interest Group on Human-Computing Interaction (SIGCHI). Written in such a way as to ensure longevity, these essays have not been edited or updated, however a short Postscripts has been added to provide some comments on each topic from a current perspective. HCI and User-Experience Design provides a fascinating historical review of the professional and research world of UX and HCI during a period of significant growth and development and would be of interest to students, researchers, and designers who are interested in recent developments within the field.

Cost-Justifying Usability

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Author : Randolph G. Bias
Publisher : Elsevier
ISBN 13 : 008045545X
Total Pages : 702 pages
Book Rating : 4.0/5 (84 download)

Book Synopsis Cost-Justifying Usability by : Randolph G. Bias

Download or read book Cost-Justifying Usability written by Randolph G. Bias and published by Elsevier. This book was released on 2005-05-09 with total page 702 pages. Available in PDF, EPUB and Kindle. Book excerpt: You just know that an improvement of the user interface will reap rewards, but how do you justify the expense and the labor and the time—guarantee a robust ROI!—ahead of time? How do you decide how much of an investment should be funded? And what is the best way to sell usability to others? In this completely revised and new edition of Cost-Justifying Usability, Randolph G. Bias (University of Texas at Austin, with 25 years' experience as a usability practitioner and manager) and Deborah J. Mayhew (internationally recognized usability consultant and author of two other seminal books including The Usability Engineering Lifecycle) tackle these and many other problems. It has been updated to cover cost-justifying usability for Web sites and intranets, for the complex applications we have today, and for a host of products—offering techniques, examples, and cases that are unavailable elsewhere. No matter what type of product you build, whether or not you are a cost-benefit expert or a born salesperson, this book has the tools that will enable you to cost-justify the appropriate usability investment. - Includes contributions by a host of experts involved in this work, including Aaron Marcus, Janice Rohn, Chauncey Wilson, Nigel Bevan, Dennis Wixon, Clare-Marie Karat, Susan Dray, Charles Mauro, and many others - Includes actionable ideas for every phase of the software development process - Includes case studies from inside a variety of companies - Includes ideas from "the other side of the table," software executives who hold the purse strings, who offer thoughts on which proposals for usability support they've funded, and which ones they've declined

User Experience Re-Mastered

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Author : Chauncey Wilson
Publisher : Morgan Kaufmann
ISBN 13 : 0123751152
Total Pages : 397 pages
Book Rating : 4.1/5 (237 download)

Book Synopsis User Experience Re-Mastered by : Chauncey Wilson

Download or read book User Experience Re-Mastered written by Chauncey Wilson and published by Morgan Kaufmann. This book was released on 2009-09-11 with total page 397 pages. Available in PDF, EPUB and Kindle. Book excerpt: User Experience Re-Mastered: Your Guide to Getting the Right Design provides an understanding of key design and development processes aimed at enhancing the user experience of websites and web applications. The book is organized into four parts. Part 1 deals with the concept of usability, covering user needs analysis and card sorting—a tool for shaping information architecture in websites and software applications. Part 2 focuses on idea generation processes, including brainstorming; sketching; persona development; and the use of prototypes to validate and extract assumptions and requirements that exist among the product team. Part 3 presents core design principles and guidelines for website creation, along with tips and examples on how to apply these principles and guidelines. Part 4 on evaluation and analysis discusses the roles, procedures, and documents needed for an evaluation session; guidelines for planning and conducting a usability test; the analysis and interpretation of data from evaluation sessions; and user interface inspection using heuristic evaluation and other inspection methods. - A guided, hands-on tour through the process of creating the ultimate user experience – from testing, to prototyping, to design, to evaluation - Provides tried and tested material from best sellers in Morgan Kaufmann's Series in Interactive Technologies, including leaders in the field such as Bill Buxton and Jakob Nielsen - Features never before seen material from Chauncey Wilson's forthcoming, and highly anticipated Handbook for User Centered Design

The Persona Lifecycle

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Author : John Pruitt
Publisher : Elsevier
ISBN 13 : 0080455735
Total Pages : 741 pages
Book Rating : 4.0/5 (84 download)

Book Synopsis The Persona Lifecycle by : John Pruitt

Download or read book The Persona Lifecycle written by John Pruitt and published by Elsevier. This book was released on 2010-08-04 with total page 741 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Persona Lifecycle is a field guide exclusively focused on interaction design's most popular new technique. The Persona Lifecycle addresses the "how" of creating effective personas and using those personas to design products that people love. It doesn't just describe the value of personas; it offers detailed techniques and tools related to planning, creating, communicating, and using personas to create great product designs. Moreover, it provides rich examples, samples, and illustrations to imitate and model. Perhaps most importantly, it positions personas not as a panacea, but as a method used to complement other user-centered design (UCD) techniques including scenario-based design, cognitive walkthroughs and user testing. The authors developed the Persona Lifecycle model to communicate the value and practical application of personas to product design and development professionals. This book explores the complete lifecycle of personas, to guide the designer at each stage of product development. It includes a running case study with rich examples and samples that demonstrate how personas can be used in building a product end-to-end. It also presents recommended best practices in techniques, tools, and innovative methods and contains hundreds of relevant stories, commentary, opinions, and case studies from user experience professionals across a variety of domains and industries. This book will be a valuable resource for UCD professionals, including usability practitioners, interaction designers, technical writers, and program managers; programmers/developers who act as the interaction designers for software; and those professionals who work with developers and designers. Features* Presentation and discussion of the complete lifecycle of personas, to guide the designer at each stage of product development.* A running case study with rich examples and samples that demonstrate how personas can be used in building a product end-to-end. * Recommended best practices in techniques, tools, and innovative methods.* Hundreds of relevant stories, commentary, opinions, and case studies from user experience professionals across a variety of domains and industries.

Observing the User Experience

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Author : Mike Kuniavsky
Publisher : Elsevier
ISBN 13 : 008049756X
Total Pages : 577 pages
Book Rating : 4.0/5 (84 download)

Book Synopsis Observing the User Experience by : Mike Kuniavsky

Download or read book Observing the User Experience written by Mike Kuniavsky and published by Elsevier. This book was released on 2003-05-22 with total page 577 pages. Available in PDF, EPUB and Kindle. Book excerpt: The gap between who designers and developers imagine their users are, and who those users really are can be the biggest problem with product development. Observing the User Experience will help you bridge that gap to understand what your users want and need from your product, and whether they'll be able to use what you've created. Filled with real-world experience and a wealth of practical information, this book presents a complete toolbox of techniques to help designers and developers see through the eyes of their users. It provides in-depth coverage of 13 user experience research techniques that will provide a basis for developing better products, whether they're Web, software or mobile based. In addition, it's written with an understanding of how software is developed in the real world, taking tight budgets, short schedules, and existing processes into account.·Explains how to create usable products that are still original, creative, and unique·A valuable resource for designers, developers, project managers—anyone in a position where their work comes in direct contact with the end user.·Provides a real-world perspective on research and provides advice about how user research can be done cheaply, quickly and how results can be presented persuasively·Gives readers the tools and confidence to perform user research on their own designs and tune their software user experience to the unique needs of their product and its users

Advances in Information and Communication

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Author : Kohei Arai
Publisher : Springer Nature
ISBN 13 : 3030731006
Total Pages : 1125 pages
Book Rating : 4.0/5 (37 download)

Book Synopsis Advances in Information and Communication by : Kohei Arai

Download or read book Advances in Information and Communication written by Kohei Arai and published by Springer Nature. This book was released on 2021-04-12 with total page 1125 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book aims to provide an international forum for scholarly researchers, practitioners and academic communities to explore the role of information and communication technologies and its applications in technical and scholarly development. The conference attracted a total of 464 submissions, of which 152 submissions (including 4 poster papers) have been selected after a double-blind review process. Academic pioneering researchers, scientists, industrial engineers and students will find this series useful to gain insight into the current research and next-generation information science and communication technologies. This book discusses the aspects of communication, data science, ambient intelligence, networking, computing, security and Internet of things, from classical to intelligent scope. The authors hope that readers find the volume interesting and valuable; it gathers chapters addressing state-of-the-art intelligent methods and techniques for solving real-world problems along with a vision of the future research.

Pervasive Computing

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Author : Friedemann Mattern
Publisher : Springer
ISBN 13 : 3540458662
Total Pages : 310 pages
Book Rating : 4.5/5 (44 download)

Book Synopsis Pervasive Computing by : Friedemann Mattern

Download or read book Pervasive Computing written by Friedemann Mattern and published by Springer. This book was released on 2003-08-02 with total page 310 pages. Available in PDF, EPUB and Kindle. Book excerpt: This volume contains the proceedings of Pervasive 2002, the ?rst in a series of international conferences on Pervasive Computing. The conference took place at ETH Zurich from August 26to 28, 2002. Its objective was to present, discuss, and explore the latest technical developments in the emerging ?eld of pervasive computing, as well as potential future directions. Pervasive Computing is a cross-disciplinary area that extends the appli- tion of computing to diverse usage models. It covers a broad set of research topics such as low power, integrated technologies, embedded systems, mobile - vices, wireless and mobile networking, middleware, applications, user interfaces, security, and privacy. The great amount of interest we are witnessing in Per- sive Computing is driven by relentless progress in basic information technologies such as microprocessors, memory chips, integrated sensors, storage devices, and wireless communication systems that continue to enable ever smaller, lighter, and faster systems. Such systems are also becoming a?ordable due to their high integration and mass production, paving the way for their adoption.

Content Strategy

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Author : Rahel Anne Bailie
Publisher : XML Press
ISBN 13 : 1457182548
Total Pages : 387 pages
Book Rating : 4.4/5 (571 download)

Book Synopsis Content Strategy by : Rahel Anne Bailie

Download or read book Content Strategy written by Rahel Anne Bailie and published by XML Press. This book was released on 2013-01-15 with total page 387 pages. Available in PDF, EPUB and Kindle. Book excerpt: If you've been asked to get funding for a content strategy initiative and need to build a compelling business case, if you've been approached by your staff to implement a content strategy and want to know the business benefits, or if you've been asked to sponsor a content strategy project and don't know what one is, this book is for you. Rahel Anne Bailie and Noz Urbina come from distinctly different backgrounds, but they share a deep understanding of how to help your organization build a content strategy. Content Strategy: Connecting the dots between business, brand, and benefits is the first content strategy book that focuses on project managers, department heads, and other decision makers who need to know about content strategy. It provides practical advice on how to sell, create, implement, and maintain a content strategy, including case studies that show both successful and not so successful efforts. Inside the Book Introduction to Content Strategy Why Content Strategy and Why Now The Value and ROI of Content Content Under the Hood Developing a Content Strategy Glossary, Bibliography, and Index

User-Centered Design Stories

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Author : Carol Righi
Publisher : Elsevier
ISBN 13 : 0080481558
Total Pages : 688 pages
Book Rating : 4.0/5 (84 download)

Book Synopsis User-Centered Design Stories by : Carol Righi

Download or read book User-Centered Design Stories written by Carol Righi and published by Elsevier. This book was released on 2010-07-27 with total page 688 pages. Available in PDF, EPUB and Kindle. Book excerpt: User-Centered Design Stories is the first user-centered design casebook with cases covering the key tasks and issues facing UCD practitioners today. Intended for both students and practitioners, this book follows the Harvard Case study method, where the reader is placed in the role of the decision-maker in a real-life professional situation. In this book, the reader is asked to analyze dozens of UCD work situations and propose solutions for the problem set. The problems posed in the cases cover a wide variety of key tasks and issues faced by practitioners, including those related to organizational/managerial topics, UCD methods and processes, and technical/ project issues. The benefit of the casebook and its organization is that it offers new practitioners (as well as experienced practitioners working in new settings) valuable practice in decision-making that cannot be obtained by simply reading a book or attending a seminar. - The first User-Centered Design Casebook, with cases covering the key tasks and issues facing UCD practitioners today. - Each chapter based on real world cases with complex problems, giving readers as close to a real-world experience as possible. - Offers "the things you don't learn in school," such as innovative and hybrid solutions that were actually used on the problems discussed.

Critical Power Tools

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Author : J. Blake Scott
Publisher : SUNY Press
ISBN 13 : 0791481662
Total Pages : 308 pages
Book Rating : 4.7/5 (914 download)

Book Synopsis Critical Power Tools by : J. Blake Scott

Download or read book Critical Power Tools written by J. Blake Scott and published by SUNY Press. This book was released on 2007-06-01 with total page 308 pages. Available in PDF, EPUB and Kindle. Book excerpt: Winner of the 2007 National Council of Teachers of English (NCTE) Award for Best Collection of Essays on Technical and Scientific Communication The first book to focus on the intersection of cultural studies and technical communication, Critical Power Tools draws on various traditions of cultural studies to develop new or expanded theoretical, methodological, and pedagogical approaches to technical communication. Offered as a sourcebook for the field, the book is organized into three parts. The first section, emphasizing theory building, reconceptualizes key concepts or practices, such as usability, through a cultural studies lens. The second section illustrates alternative research methods through several case studies. The third section offers critical and productive pedagogical approaches, including specific assignments, applicable to both undergraduate and graduate courses.

Managing Employee Retention

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Author : Jack J. Phillips
Publisher : Routledge
ISBN 13 : 1136384987
Total Pages : 376 pages
Book Rating : 4.1/5 (363 download)

Book Synopsis Managing Employee Retention by : Jack J. Phillips

Download or read book Managing Employee Retention written by Jack J. Phillips and published by Routledge. This book was released on 2004-02-18 with total page 376 pages. Available in PDF, EPUB and Kindle. Book excerpt: During the past decade, employee turnover has become a very serious problem for organizations. Managing retention and keeping the turnover rate below target and industry norms is one of the most challenging issues facing business. All indications point toward the issue compounding in the future and, even as economic times change, turnover will continue to be an important issue for most job groups. Yet despite these facts employee turnover continues to be the most unappreciated and undervalued issue facing business leaders. There are a variety of reasons for this, for example, the true cost of employee turnover is often underestimated. The causes of turnover are not adequately identified, and solutions are often not matched with the causes, so they fail. Preventive measures are either not in place or do not target the issues properly, and therefore have little or no effect, and a method for measuring progress and identifying a monetary value (ROI) on retention does not exist in most organizations. 'Managing Employee Retention' is a practical guide for managers to retain their talented employees. It shows how to manage and monitor turnover and how to develop the ROI of keeping your talent using innovative retention programs. The book presents a logical process of managing retention, from identifying turnover costs and causes, designing solutions that match the causes of turnover, developing tools for tracking turnover and placing alerts when action is needed, and measuring the ROI of retention programs.

Interactions

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Author :
Publisher :
ISBN 13 :
Total Pages : 980 pages
Book Rating : 4.E/5 ( download)

Book Synopsis Interactions by :

Download or read book Interactions written by and published by . This book was released on 2001 with total page 980 pages. Available in PDF, EPUB and Kindle. Book excerpt: A magazine for designers of interactive products.

Ethnography and the Corporate Encounter

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Author : Melissa Cefkin
Publisher : Berghahn Books
ISBN 13 : 9781845457778
Total Pages : 268 pages
Book Rating : 4.4/5 (577 download)

Book Synopsis Ethnography and the Corporate Encounter by : Melissa Cefkin

Download or read book Ethnography and the Corporate Encounter written by Melissa Cefkin and published by Berghahn Books. This book was released on 2010 with total page 268 pages. Available in PDF, EPUB and Kindle. Book excerpt: Businesses and other organizations are increasingly hiring anthropologists and other ethnographically-oriented social scientists as employees, consultants, and advisors. The nature of such work, as described in this volume, raises crucial questions about potential implications to disciplines of critical inquiry such as anthropology. In addressing these issues, the contributors explore how researchers encounter and engage sites of organizational practice in such roles as suppliers of consumer-insight for product design or marketing, or as advisors on work design or business and organizational strategies. The volume contributes to the emerging canon of corporate ethnography, appealing to practitioners who wish to advance their understanding of the practice of corporate ethnography and providing rich material to those interested in new applications of ethnographic work and the ongoing rethinking of the nature of ethnographic praxis.

UX Strategy

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Author : Jaime Levy
Publisher : "O'Reilly Media, Inc."
ISBN 13 : 1449373011
Total Pages : 312 pages
Book Rating : 4.4/5 (493 download)

Book Synopsis UX Strategy by : Jaime Levy

Download or read book UX Strategy written by Jaime Levy and published by "O'Reilly Media, Inc.". This book was released on 2015-05-20 with total page 312 pages. Available in PDF, EPUB and Kindle. Book excerpt: User experience (UX) strategy requires a careful blend of business strategy and UX design, but until now, there hasn’t been an easy-to-apply framework for executing it. This hands-on guide introduces lightweight strategy tools and techniques to help you and your team craft innovative multi-device products that people want to use. Whether you’re an entrepreneur, UX/UI designer, product manager, or part of an intrapreneurial team, this book teaches simple-to-advanced strategies that you can use in your work right away. Along with business cases, historical context, and real-world examples throughout, you’ll also gain different perspectives on the subject through interviews with top strategists. Define and validate your target users through provisional personas and customer discovery techniques Conduct competitive research and analysis to explore a crowded marketplace or an opportunity to create unique value Focus your team on the primary utility and business model of your product by running structured experiments using prototypes Devise UX funnels that increase customer engagement by mapping desired user actions to meaningful metrics

I/S Analyzer

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Author :
Publisher :
ISBN 13 :
Total Pages : 378 pages
Book Rating : 4.3/5 (91 download)

Book Synopsis I/S Analyzer by :

Download or read book I/S Analyzer written by and published by . This book was released on 2001 with total page 378 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Management Des Stratégies À Découvrir

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Author :
Publisher :
ISBN 13 :
Total Pages : 532 pages
Book Rating : 4.3/5 (555 download)

Book Synopsis Management Des Stratégies À Découvrir by :

Download or read book Management Des Stratégies À Découvrir written by and published by . This book was released on 2003-03 with total page 532 pages. Available in PDF, EPUB and Kindle. Book excerpt: