Building a World-class Front-line Workforce

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Publisher :
ISBN 13 :
Total Pages : 36 pages
Book Rating : 4.E/5 ( download)

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Book Synopsis Building a World-class Front-line Workforce by : Robert G. Sheets

Download or read book Building a World-class Front-line Workforce written by Robert G. Sheets and published by . This book was released on 1992 with total page 36 pages. Available in PDF, EPUB and Kindle. Book excerpt:

The Rise of the Frontline Workers

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Publisher :
ISBN 13 :
Total Pages : 158 pages
Book Rating : 4.5/5 (796 download)

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Book Synopsis The Rise of the Frontline Workers by : Cristian Grossmann

Download or read book The Rise of the Frontline Workers written by Cristian Grossmann and published by . This book was released on 2020-12-22 with total page 158 pages. Available in PDF, EPUB and Kindle. Book excerpt: 2.7 billion of the world's workforce are frontline workers - this book explains how business leaders can transform their organization by making frontline workers more effective, efficient, motivated, and happier in their work."An essential business book for senior management in retail, manufacturing, construction, hospitality, or indeed any industry that employs large numbers of frontline workers." Given that 80% of the world's workforce is employed on the frontline, why have organizations not invested in the mobile tools that will make those workers more effective, efficient, motivated, and happier in their work? Desk-based workers have been provided with such tools, why not their frontline counterparts?These are the questions that Cristian Grossmann addresses in his new book, The Rise of the Frontline Workers, in which he outlines why it is so important for businesses to digitalize their frontline workforce and explains how organizations should best approach doing so.Cristian is a tech entrepreneur whose company Beekeeper has raised more than $80M in funding and supplies its employee communications app to some of the world's biggest and best-known organizations, including London Heathrow Airport, Domino's Pizza, and Hilton Hotels. Cristian, a former frontline worker himself, has an extensive understanding of what technology is required to make the frontline workforce more effective and describes why frontline workers need tools and solutions that are designed specifically for them, not a patched-up version of something that works for desk-based workers.The Rise of the Frontline Workers explores how frontline workers are essential to the smooth running of society. The events of 2020 and the Covid-19 pandemic have proved that beyond any doubt. Yet for many employers, frontline workers and their needs are overlooked, time and time again. During the various lockdowns of 2020, frontline workers rarely had the option of working from home and continued to work on the frontline, often at personal risk to themselves due to a lack of PPE.This ignoring of frontline worker needs is not new and dates back centuries. But things are changing. Covid-19 has accelerated trends that had been building for years. People were already using smartphones in massive numbers and reaching frontline workers via their smartphones has become a mission-critical objective for many organizations. The on-going rise of mobile technology and changing perceptions of how frontline workers are valued have combined to create a perfect storm in which the needs of the frontline workforce are finally being addressed. Providing frontline workers with the tools to communicate with, to give them access to the information that will keep them safe at work, and to ensure they feel valued has become one of the biggest priorities for businesses now.By the end of The Rise of the Frontline Workesr, you will have gained a greater understanding of the perfect storm that has gathered to make digitalization of frontline workers so important, learn from companies that have already done so, and be ready to start your own frontline worker digitalization projects. Organizations that take the needs of 80% of their workforce seriously by providing them with the right digital tools for the job will survive and indeed thrive in the future. Those that continue to ignore the needs of the frontline workforce will head in the opposite direction. This book makes it clear why you should choose the former option.

The Rise of the Frontline Worker

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Publisher :
ISBN 13 :
Total Pages : 164 pages
Book Rating : 4.7/5 (21 download)

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Book Synopsis The Rise of the Frontline Worker by : Cristian Grossmann

Download or read book The Rise of the Frontline Worker written by Cristian Grossmann and published by . This book was released on 2021-03-14 with total page 164 pages. Available in PDF, EPUB and Kindle. Book excerpt: Two billion frontline workers power manufacturing, retail, hospitality, and other key industries around the world. The Rise of the Frontline Worker: How to Turn Your Frontline Workforce Into Your Biggest Competitive Advantage reveals how leaders can digitally empower this workforce and revolutionize their business. Frontline workers are the unsung heroes of the global economy. But many companies still rely on outdated communication channels to reach them, allocating most of their technology budget to desk-based workers. The COVID-19 pandemic has shed light on this inequality, but many companies don't know how to include frontline workers in their digital transformation. In The Rise of the Frontline Worker, tech entrepreneur Dr. Cristian Grossmann reveals what frontline workers need and how the proliferation of smart devices is paving the way for organizations to directly connect with them through a mobile-first collaboration strategy. Frontline workers are the final frontier of digital transformation. Giving them access to information boosts productivity, reduces turnover, and leads to enterprise-wide alignment. Companies with an informed and engaged workforce have greater agility, more innovation, and are better positioned to achieve long-term, sustainable growth. The Rise of the Frontline Worker explores the connection between a fully-connected workforce and better business outcomes, and outlines the steps for a digitally-enabled and empowered frontline.

Build It

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Publisher : John Wiley & Sons
ISBN 13 : 1119390079
Total Pages : 272 pages
Book Rating : 4.1/5 (193 download)

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Book Synopsis Build It by : Glenn Elliott

Download or read book Build It written by Glenn Elliott and published by John Wiley & Sons. This book was released on 2018-02-01 with total page 272 pages. Available in PDF, EPUB and Kindle. Book excerpt: The current way of treating people at work has failed. Globally, only 30% of employees are engaged in their jobs, and in this fast-paced world that's just not enough. The world's best companies understand this, and have been quietly treating people differently for nearly two decades. Now you can learn their secrets and discover The Engagement BridgeTM model, proven to build bottom line value for companies through sustainable employee engagement. Companies with the best cultures generate stock market returns of twice the general market and enjoy half the employee turnover of their peers. Their staff innovate more, deliver better customer service and, hands-down, beat the competition. These companies outperform and disrupt their markets. They break the rules of traditional HR, they rebel against the status quo. Build it has found these rebels and the rulebreakers. From small startups to global powerhouses, this book shows that courage, commitment, and a people-centric mindset, rather than money and resources, are what you need to turn an average business into a category leader. The book follows the clear and proven Engagement BridgeTM model, developed from working with thousands of leading companies worldwide on their own employee engagement journeys. The practical model highlights the areas that leaders need to examine in order to build a highly engaged company culture and provides a framework for success. Build it is packed with tips, tools and real-life examples from employers including NASDAQ, Unilever, IBM, KPMG, 3M, and McDonald's to help you start doing this not tomorrow, but today. Readers will learn: How employee engagement helps companies perform The key factors that drive engagement, and how they work together What the world's most rebellious companies have done to break the rules of traditional HR and improve engagement How to implement The Engagement BridgeTM model to boost productivity, innovation, and better decision-making Unique in this category, Build it is written from two sharply different perspectives. Glenn Elliott is a multi-award winning Entrepreneur of the Year, CEO and growth investor. He talks candidly about the mistakes and missteps he has made whilst building Reward Gateway into a $300m category leader in employee engagement technology. Debra Corey brings 30 years experience in senior level HR roles at global companies such as Gap, Quintiles, Honeywell and Merlin Entertainments. She shares the practical tools and case studies that can kickstart your employee engagement plan, bringing her own pragmatic and engaging style to each situation.

Blue-Collar Leadership

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Publisher : Kaizenops
ISBN 13 : 9780692654316
Total Pages : 118 pages
Book Rating : 4.6/5 (543 download)

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Book Synopsis Blue-Collar Leadership by : Mack Story

Download or read book Blue-Collar Leadership written by Mack Story and published by Kaizenops. This book was released on 2016-03-13 with total page 118 pages. Available in PDF, EPUB and Kindle. Book excerpt: Finally, there is a book specifically created for the often overlooked and underdeveloped blue-collar workers on the front lines. My passion is to help leaders and organizations invest in those on the front lines or to help you invest in yourself. For the blue-collar workers I value so much: I've written the book I wish someone would have given me this book nearly 30 years ago when I started my career on the front lines. It would have changed my life then. It can change your life now. Separate yourself from the crowd quickly by learning how to master the traits High Impact leaders value most. You will learn how to get noticed for the right reasons and how to get promoted for the right reasons. You will learn how to become recognized as a front line leader worth following, and you don't need formal authority (position) because you will develop something better: moral authority (influence). I've made this book easy to read for the non-readers on the front lines. There are 30 chapters with 3 pages each. If you read a chapter a day (3 pages) you will easily complete the book in 1 month even if you're a non-reader. I've written this book specifically for the often overlooked great people with so much untapped potential on the front lines. If you're on the front lines it will help you better understand: - how to make an impact from where you are - how to be recognized for your abilities - how to position yourself well for promotions - how to increase your influence with your leaders and your teammates - how to be a better team player - how & why you should accept more responsibility - how to intentionally become more valuable to the company - how to become more valuable and successful as an individual - how to lead yourself well in order to create a better future for yourself This book will actually be great for anyone at any level in any industry, but the greatest value will be for those in the blue-collar world on the front lines along with the first few layers of front line leaders. Of course, higher level leaders also need to know and understand what's in this book to multiply the potential of those on the front lines.

Recent Department of Education Publications in ERIC

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Publisher :
ISBN 13 :
Total Pages : 172 pages
Book Rating : 4.:/5 (3 download)

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Book Synopsis Recent Department of Education Publications in ERIC by : United States. Department of Education

Download or read book Recent Department of Education Publications in ERIC written by United States. Department of Education and published by . This book was released on 1994 with total page 172 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Resources in Education

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Publisher :
ISBN 13 :
Total Pages : 816 pages
Book Rating : 4.:/5 (3 download)

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Book Synopsis Resources in Education by :

Download or read book Resources in Education written by and published by . This book was released on 1993-07 with total page 816 pages. Available in PDF, EPUB and Kindle. Book excerpt:

The Great Workplace

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Publisher : John Wiley & Sons
ISBN 13 : 0470931728
Total Pages : 277 pages
Book Rating : 4.4/5 (79 download)

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Book Synopsis The Great Workplace by : Michael J. Burchell

Download or read book The Great Workplace written by Michael J. Burchell and published by John Wiley & Sons. This book was released on 2010-11-23 with total page 277 pages. Available in PDF, EPUB and Kindle. Book excerpt: Gold Medal Winner, Human Resources and Employee Training, 2012 Axiom Business Book Awards Trust, Pride and Camaraderie—transform your company into a "Great Place to Work" The Great Place to Work Institute develops the annual ranking of the Fortune 100 Best Companies to Work For. In this book, the authors explore the model of a Great Place to Work For-one which fosters employee trust, pride in what they do, and enjoyment in the people they work with. They answer the fundamental question, "What is the business value of creating a great workplace?" and brings the definition of a Great Place to work alive with anecdotes, best practices, and quotes from employees working at the best workplaces in the U.S. Reveals the essential ingredients in and the trends of the best places to work Explores Great Place to Work model developed in 1984 and validated through its enduring resonance in both the United States and in over 40 countries around the world Written by Michael Burchell and Jennifer Robin two Great Place to Work Institute Insiders If you organization is struggling with the challenges of leveraging human capital, discover why some companies have what it takes to be great.

Recent Department of Education Publications in ERIC

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Publisher :
ISBN 13 :
Total Pages : 174 pages
Book Rating : 4.:/5 (31 download)

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Book Synopsis Recent Department of Education Publications in ERIC by : United States. Dept. of Education

Download or read book Recent Department of Education Publications in ERIC written by United States. Dept. of Education and published by . This book was released on 1994 with total page 174 pages. Available in PDF, EPUB and Kindle. Book excerpt:

WorkInspired: How to Build an Organization Where Everyone Loves to Work

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Publisher : McGraw-Hill Education
ISBN 13 : 9781260136173
Total Pages : 0 pages
Book Rating : 4.1/5 (361 download)

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Book Synopsis WorkInspired: How to Build an Organization Where Everyone Loves to Work by : Aron Ain

Download or read book WorkInspired: How to Build an Organization Where Everyone Loves to Work written by Aron Ain and published by McGraw-Hill Education. This book was released on 2018-10-04 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Axiom Business Book Award Silver Medalist in Leadership • Soundview Best Business Book A “Highest Rated CEO” who has transformed his organization into a billion-dollar company and a “Top Place to Work” shows leaders how truly prioritizing employees isn’t just good for employees―it’s good for business. Imagine a company where everyone loves to work, where employees feel not just “satisfied” but truly cared for, respected, and energized. Think of the impact this would have on recruitment, retention, customer satisfaction, innovation, and overall performance. Aron Ain, the award-winning CEO of Kronos, a global provider of workforce management and human capital management cloud solutions, believes that anything is possible when people are inspired. By embracing employee development and engagement as a growth strategy, Ain transformed his company’s culture and built a billion-dollar business. This book takes leaders and managers inside Kronos’s highly admired WorkInspired culture, showing them the surprisingly simple rules they can follow to replicate that success. This inspiring guide reveals the best practices that have earned Kronos distinctions on coveted lists, such as Glassdoor’s 100 Best Places to Work, Fortune’s 100 Best Companies to Work For, Forbes’s America’s Best Employers, and the Boston Globe’s Top Places to Work. These best practices include: •overcommunicating and truth-telling•trusting your people (again and again) and keeping them safe•holding managers accountable for being great at what they do•allowing employees flexible schedules and open vacation time•challenging your people to put the company out of business with innovative products •welcoming back boomerang employees•empowering the next generation workforce Many executives talk about how “their people are their greatest asset.” Ain challenges leaders to “walk the talk” and put people first, whether they oversee a team of five or an organization of 500,000. When they do, employees won’t be the only ones who thank them. Customers and shareholders will, too. This is what it means to WorkInspired.

Becoming a Manager

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Publisher : Harvard Business Press
ISBN 13 : 1633696979
Total Pages : 325 pages
Book Rating : 4.6/5 (336 download)

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Book Synopsis Becoming a Manager by : Linda A. Hill

Download or read book Becoming a Manager written by Linda A. Hill and published by Harvard Business Press. This book was released on 2019-02-26 with total page 325 pages. Available in PDF, EPUB and Kindle. Book excerpt: Making the leap to management and leadership In your career, or anyone's, there is one transition that stands out as the most crucial--going from individual contributor to competent manager. New managers have to learn how to lead others rather than do the work themselves, to win trust and respect, to motivate, and to strike the right balance between delegation and control. Many fail to make the transition successfully. In this timeless, indispensable book, Harvard Business School professor and leadership guru Linda Hill traces the experiences of nineteen new managers over the course of their first year in the role. She reveals the complexity of the transition, highlighting the expectations of these managers, their subordinates, and their superiors. We hear the new managers describe how they reframed their understanding of their roles and responsibilities, how they learned to build effective cross-functional work relationships, how and when they used individual and organizational resources, and how they learned to cope with the inevitable stresses of leadership. Hill vividly shows that becoming a manager is a profound psychological adjustment--a true transformation--as well as a continuous process of learning from experience. Becoming a Manager, a veritable treasury of essential leadership wisdom, is a book you will turn to again and again no matter where you are on your career journey.

Work Happy

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Publisher : Center Street
ISBN 13 : 1455511234
Total Pages : 155 pages
Book Rating : 4.4/5 (555 download)

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Book Synopsis Work Happy by : Jill Geisler

Download or read book Work Happy written by Jill Geisler and published by Center Street. This book was released on 2012-06-05 with total page 155 pages. Available in PDF, EPUB and Kindle. Book excerpt: Management guru Jill Geisler has coached countless men and women who want to build their leadership skills, help employees do their best work, and make workplaces happy and successful. In WORK HAPPY, she provides a practical, step-by-step guide, based on real-world experience, respected research, and lessons that will transform managers and their teams. It's a workshop-in-a-book, designed to produce positive, immediate and lasting results. Whether the reader is an experienced manager, a rookie boss or an aspiring leader, WORK HAPPY will supercharge their skills and celebrate the values that make anyone look forward to going to work. Jill Geisler offers concrete steps for improving each element of management including collaboration, communication, conflict resolution, motivation, coaching, and feedback, so that everyone on the team-whether in the office or working offsite-can do their best. WORK HAPPY takes management skills to the next level and proves that learning, leadership and life at work can (and should) be fun.

Skills, Standard and Entry-level Work

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Publisher :
ISBN 13 :
Total Pages : 110 pages
Book Rating : 4.3/5 ( download)

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Book Synopsis Skills, Standard and Entry-level Work by :

Download or read book Skills, Standard and Entry-level Work written by and published by . This book was released on 1995 with total page 110 pages. Available in PDF, EPUB and Kindle. Book excerpt:

A Culture of Rapid Improvement

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Publisher : CRC Press
ISBN 13 : 1000077594
Total Pages : 315 pages
Book Rating : 4.0/5 ( download)

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Book Synopsis A Culture of Rapid Improvement by : Raymond C. Floyd

Download or read book A Culture of Rapid Improvement written by Raymond C. Floyd and published by CRC Press. This book was released on 2020-03-12 with total page 315 pages. Available in PDF, EPUB and Kindle. Book excerpt: Become a corporate change agent Learn to implement and cultivate a culture of improvement with the assistance of one of the world’s most respected experts Managing a business so that it achieves a supreme pace of improvement requires that all members of an organization can and do make their best contributions to the success of the enterprise. Management must provide employees with a shared set of values and beliefs so that they can decide for themselves how to behave in accordance with the expectations of a nurturing and empowering culture. A Culture of Rapid Improvement is intended for those leaders seeking to encourage dramatic improvement within their organizations. It shows these change agents how they can— · Develop the shared values and beliefs that serve as the foundation for a dynamic culture · Engage all employees to join the new culture and provide opportunities for these stakeholders to initiate and participate in improvement · Measure, evaluate, and manage the performance of the new culture Filled with lessons garnered from practical examples, this text is based on Raymond C. Floyd's 40 years of industrial management experience, including his more than 20 years at Exxon Mobil. He is the winner of a Shingo Prize and also holds the unique distinction of having led businesses from two different industries that were both recognized by IndustryWeek magazine as being among the Best Plants in America. If you approach the task of improvement with proper action and full participation, improvement is not just possible, but inevitable. At six months, you will notice a difference in your organizational culture; at the end of two years, you will be operating with near–world-class performance.

Talent Keepers

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Publisher : John Wiley & Sons
ISBN 13 : 1119558255
Total Pages : 134 pages
Book Rating : 4.1/5 (195 download)

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Book Synopsis Talent Keepers by : Christopher Mulligan

Download or read book Talent Keepers written by Christopher Mulligan and published by John Wiley & Sons. This book was released on 2019-04-09 with total page 134 pages. Available in PDF, EPUB and Kindle. Book excerpt: Achieve higher levels of workforce engagement and retain more employees A strong U.S. economy with record-low unemployment rates and the shift to Millennials—now the largest generation in the workforce—are driving specific challenges for organizations to engage and retain employees. Engaged employees don't just happen, they are nurtured by organizations with great cultures and strong leadership. Talent Keepers puts a new spin on a systematic approach to employee engagement and retention with precise tactics that have achieved proven results. This book includes research-based methods of engaging employees, beginning the moment they are hired. With six client case studies that focus on how the organization put an engagement plan into practice and achieved success, readers will come away with specific, actionable strategies they can begin implementing immediately in their organization. Put an engagement plan into action Find actionable strategies Implement ways to retain your best employees Achieve success starting today If you're a top leader looking to engage and retain your best performers, Talent Keepers has you covered.

State of The Global Workplace

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Publisher : Gallup Press
ISBN 13 : 9781595622082
Total Pages : 0 pages
Book Rating : 4.6/5 (22 download)

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Book Synopsis State of The Global Workplace by : Gallup

Download or read book State of The Global Workplace written by Gallup and published by Gallup Press. This book was released on 2017-12-19 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Only 15% of employees worldwide are engaged at work. This represents a major barrier to productivity for organizations everywhere – and suggests a staggering waste of human potential. Why is this engagement number so low? There are many reasons — but resistance to rapid change is a big one, Gallup’s research and experience have discovered. In particular, organizations have been slow to adapt to breakneck changes produced by information technology, globalization of markets for products and labor, the rise of the gig economy, and younger workers’ unique demands. Gallup’s 2017 State of the Global Workplace offers analytics and advice for organizational leaders in countries and regions around the globe who are trying to manage amid this rapid change. Grounded in decades of Gallup research and consulting worldwide -- and millions of interviews -- the report advises that leaders improve productivity by becoming far more employee-centered; build strengths-based organizations to unleash workers’ potential; and hire great managers to implement the positive change their organizations need not only to survive – but to thrive.

Building a Workforce Investment System for America

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Publisher :
ISBN 13 :
Total Pages : 76 pages
Book Rating : 4.3/5 (21 download)

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Book Synopsis Building a Workforce Investment System for America by : Lloyd Feldman

Download or read book Building a Workforce Investment System for America written by Lloyd Feldman and published by . This book was released on 1992 with total page 76 pages. Available in PDF, EPUB and Kindle. Book excerpt: With the United States' choice for future employment being "high skills or low wages," the challenge to business and industry is to build, in partnership with public agencies, a cohesive management system that would invest in three critical areas of the work force: building a strong foundation of basic skills to help noncollege-bound youth enter the work force; providing continuing education and training for workers; and building a better "second chance" training and education system for working-age youth and adults who face special barriers to employment. To meet this challenge, the National Alliance of Business (NAB) proposes that business and government in each state and local community develop a "work force investment system" that links existing training and education institutions in an effective partnership to build a highly skilled, high performance labor force. If such a system is to be real and permanent, it should be built on guiding principles such as ease of access, broad inclusiveness, public-private partnership, market base, and concerted action at the national, state, and local levels. A proposed work force investment system model for the future couples delivery system reform with a broader role in the labor market for that system. Such a system would be characterized by a common point or points of intake, individualized assessment of clients to determine their service needs, a form of case management to see participants through the system, and a common system of placement that employers could readily access. Present federal and federal-state programs could be integrated into such a program, and local businesses would take the initiative to structure local solutions to problems confronting the mainstream work force. This model is appropriate and could be attainable for the U.S. labor market. (This report describes several state work force investment systems and local programs as well as the Training and Enterprise Councils system in Great Britain.) (KC)