Hiring the Best Knowledge Workers, Techies & Nerds

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Author :
Publisher : Addison-Wesley
ISBN 13 : 0133492214
Total Pages : 358 pages
Book Rating : 4.1/5 (334 download)

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Book Synopsis Hiring the Best Knowledge Workers, Techies & Nerds by : Johanna Rothman

Download or read book Hiring the Best Knowledge Workers, Techies & Nerds written by Johanna Rothman and published by Addison-Wesley. This book was released on 2013-07-15 with total page 358 pages. Available in PDF, EPUB and Kindle. Book excerpt: This is the digital version of the printed book (Copyright © 2004). Proven Methods for Attracting, Interviewing, and Hiring Technical Workers Good technical people are the foundation on which successful high technology organizations are built. Establishing a good process for hiring such workers is essential. Unfortunately, the generic methods so often used for hiring skill-based staff, who can apply standardized methods to almost any situation, are of little use to those charged with the task of hiring technical people. Unlike skill-based workers, technical people typically do not have access to cookie-cutter solutions to their problems. They need to adapt to any situation that arises, using their knowledge in new and creative ways to solve the problem at hand. As a result, one developer, tester, or technical manager is not interchangeable with another. This makes hiring technical people one of the most critical and difficult processes a technical manager can undertake. Hiring the Best Knowledge Workers, Techies & Nerds: The Secrets & Science of Hiring Technical People takes the guesswork out of hiring and diminishes the risk of costly hiring mistakes. With the aid of step-by-step descriptions and detailed examples, you'll learn how to write a concise, targeted job description source candidates develop ads for mixed media review résumés quickly to determine Yes, No, or Maybe candidates develop intelligent, nondiscriminatory, interview techniques create fool-proof phone-screens check references with a view to reading between the lines extend an offer that will attract a win-win acceptance or tender a gentle-but-decisive rejection and more An effective hiring process is crucial to saving an organization the costs and consequences of a bad hiring decision. Not only is a bad hire costly in terms of recruiting expenses and the time spent hiring, it can also bog down or derail projects that may already be running late. You, your team, and your organization will live with the long-term consequences of your hiring decision. Investing time in developing a hiring strategy will shorten your decision time and the ramp-up time needed for each new hire. Technical leaders, project and program managers, and anyone putting together a team of technical workers will greatly benefit from this book.

Landmarks of Tomorrow

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Author :
Publisher : Transaction Publishers
ISBN 13 : 1412814138
Total Pages : 270 pages
Book Rating : 4.4/5 (128 download)

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Book Synopsis Landmarks of Tomorrow by : Peter F. Drucker

Download or read book Landmarks of Tomorrow written by Peter F. Drucker and published by Transaction Publishers. This book was released on 2011-12-31 with total page 270 pages. Available in PDF, EPUB and Kindle. Book excerpt: Landmarks of Tomorrow forecasts changes in three major areas of human life and experience. The first part of the book treats the philosophical shift from a Cartesian universe of mechanical cause to a new universe of pattern, purpose, and process. Drucker discusses the power to organize men of knowledge and high skill for joint effort and performance as a key component of this change. The second part of the book sketches four realities that challenge the people of the free world: an educated society, economic development, the decline of government, and the collapse of Eastern culture. The final section of the book is concerned with the spiritual reality of human existence. These are seen as basic elements in late twentieth-century society. In his new introduction, Peter Drucker revisits the main findings of Landmarks of Tomorrow and assesses their validity in relation to today’s concerns. It is a book that will be of interest to sociologists, economists, and political theorists.

The Knowledge Work Factory: Turning the Productivity Paradox into Value for Your Business

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Author :
Publisher : McGraw Hill Professional
ISBN 13 : 1260122166
Total Pages : 288 pages
Book Rating : 4.2/5 (61 download)

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Book Synopsis The Knowledge Work Factory: Turning the Productivity Paradox into Value for Your Business by : William F. Heitman

Download or read book The Knowledge Work Factory: Turning the Productivity Paradox into Value for Your Business written by William F. Heitman and published by McGraw Hill Professional. This book was released on 2019-01-04 with total page 288 pages. Available in PDF, EPUB and Kindle. Book excerpt: Unlock your company’s true potential by eliminating knowledge work waste that’s hiding in plain sight. Back in 1987, Nobel laureate Robert Solow quipped, “You can see the computer age everywhere but in the productivity statistics.” This costly condition soon became known as the “productivity paradox.” Why does it persist today? Why do knowledge workers spend a third of their days on needless correction, avoidable work and overservice, despite existing office technology that could help, even automate, their actions? And why does nobody notice? The answers—and solutions—are in this book. The Knowledge Work Factory uncovers the well-intentioned waste that hides in plain sight within virtually every organization. It reveals the ingrained perceptual biases that trick our brains into accepting the status quo and missing breakthrough opportunities. It draws stunning parallels to industrial production, which cracked this very code over 100 years ago. Most importantly, it gives you an easy-to-follow, one-stop guide to boost efficiency, productivity, and morale among the very knowledge workers who struggle under the burden of the productivity paradox. Discover your organization’s true, untapped capacity. Maximize the productivity of every single knowledge worker. Uncover “better-than-best practices.” Reap benefits that drop straight to the bottom line. The power is in your hands—with The Knowledge Work Factory.

Effective Knowledge Work

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Author :
Publisher : Emerald Group Publishing
ISBN 13 : 1780521448
Total Pages : 245 pages
Book Rating : 4.7/5 (85 download)

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Book Synopsis Effective Knowledge Work by : Klaus North

Download or read book Effective Knowledge Work written by Klaus North and published by Emerald Group Publishing. This book was released on 2011-10-24 with total page 245 pages. Available in PDF, EPUB and Kindle. Book excerpt: Addresses the following questions: What is knowledge work? What are strategies and methods for increasing productivity, quality, effectiveness and value of knowledge work? Can knowledge workers be managed, and if yes, how? What are adequate methods for measuring performance of knowledge workers?

Best Practices for Knowledge Workers

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Author :
Publisher : Future Strategies Inc.
ISBN 13 :
Total Pages : 257 pages
Book Rating : 4./5 ( download)

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Book Synopsis Best Practices for Knowledge Workers by : Sandy Kemsley

Download or read book Best Practices for Knowledge Workers written by Sandy Kemsley and published by Future Strategies Inc.. This book was released on 2019-10-23 with total page 257 pages. Available in PDF, EPUB and Kindle. Book excerpt: Best Practices for Knowledge Workers describes ACM in the current era of digitization, Internet of Things (IoT), artificial intelligence (AI), intelligent BPMS and BPM Everywhere. You will learn how support of adaptive, data-driven processes empowers knowledge workers to know in real-time what is happening at the edge points, and to take actions through the combination of rule-driven guidance and their own know-how. It is not a traditionally-automated system but intelligent automation, where technology doesn’t merely replace human decision-making but extends the reach of the knowledge worker; making IoT data actionable. As Sandy Kemsley points out in her foreword: As adaptive case management (ACM) systems mature, we are moving beyond simple systems that allow knowledge workers to define ad hoc processes, to creating more intelligent systems that support and guide them. Knowledge workers still need to dynamically add information, define activities and collaborate with others in order to get their work done, but those are now just the table stakes in a world of big data and intelligent agents. To drive innovation and maintain operational efficiencies, we need to augment case work – typically seen as relying primarily on human intelligence – with machine intelligence. In other words, we need intelligent ACM. Highly predictable work is easy to support using traditional programming techniques, while unpredictable work cannot be accurately scripted in advance, and thus requires the involvement of the knowledge workers themselves. The core element of Adaptive Case Management (ACM) is the support for real-time decision-making by knowledge workers. In award-winning case studies covering industries as a diverse as law enforcement, transportation, insurance, banking, state services, and healthcare, you will find instructive examples for how to transform your own organization. This important book follows these ground-breaking best-sellers on ACM; Thriving on Adaptability, Empowering Knowledge Workers, Taming the Unpredictable, How Knowledge Workers Get Things Done, and Mastering the Unpredictable and provides important papers by thought-leaders in this field, together with practical examples, detailed ACM case studies and product reviews.

Thinking for a Living

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Publisher : Harvard Business Press
ISBN 13 : 1422166465
Total Pages : 240 pages
Book Rating : 4.4/5 (221 download)

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Book Synopsis Thinking for a Living by : Thomas H. Davenport

Download or read book Thinking for a Living written by Thomas H. Davenport and published by Harvard Business Press. This book was released on 2005-09-13 with total page 240 pages. Available in PDF, EPUB and Kindle. Book excerpt: Knowledge workers create the innovations and strategies that keep their firms competitive and the economy healthy. Yet, companies continue to manage this new breed of employee with techniques designed for the Industrial Age. As this critical sector of the workforce continues to increase in size and importance, that's a mistake that could cost companies their future. Thomas Davenport argues that knowledge workers are vastly different from other types of workers in their motivations, attitudes, and need for autonomy--and, so, they require different management techniques to improve their performance and productivity. Based on extensive research involving over 100 companies and more than 600 knowledge workers, Thinking for a Living provides rich insights into how knowledge workers think, how they accomplish tasks, and what motivates them to excel. Davenport identifies four major categories of knowledge workers and presents a unique framework for matching specific types of workers with the management strategies that yield the greatest performance. Written by the field's premier thought leader, Thinking for a Living reveals how to maximize the brain power that fuels organizational success. Thomas Davenport holds the President's Chair in Information Technology and Management at Babson College. He is director of research for Babson Executive Education; an Accenture Fellow; and author, co-author, or editor of nine books, including Working Knowledge: How Organizations Manage What They Know (HBS Press, 1997).

Thriving on Adaptability

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Publisher : Future Strategies Incorporated
ISBN 13 : 9780986321405
Total Pages : 274 pages
Book Rating : 4.3/5 (214 download)

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Book Synopsis Thriving on Adaptability by : Nathaniel Palmer

Download or read book Thriving on Adaptability written by Nathaniel Palmer and published by Future Strategies Incorporated. This book was released on 2015-01-10 with total page 274 pages. Available in PDF, EPUB and Kindle. Book excerpt: Adaptive Case Management is ultimately about allowing knowledge workers to work the way that they want to work and to provide them with the tools and information they need to do so effectively. Surendra Reddy points out in his Foreword: "Imagine a fully integrated ACM system layered into the value stream of an enterprise. The customer support team is able to focus on customer needs, with easy access to the entire company's repertoire of knowledge, similar cases, information, and expertise, as if it were a service. To truly accommodate customers, companies must vest real power and authority in the people and systems that interact directly with customers, at the edge of the organization and beyond. ACM empowers the knowledge worker to collaborate, derive new insights, and fine tune the way of doing business by placing customers right in the center where they belong, to drive innovation and organizational efficiencies across the global enterprise. "It's a whole different thing; a new way of doing business that enables organizations to literally become one living-breathing entity via collaboration and adaptive data-driven biological-like operating systems. "ACM, in my opinion, is the future blueprint for the way of doing business." Thriving on Adaptability describes the work of managers, decision makers, executives, doctors, lawyers, campaign managers, emergency responders, strategists and many others who have to think for a living. These are people who figure out what needs to be done at the same time that they do it. In award-winning case studies covering industries as a diverse as law enforcement, transportation, insurance, banking, state services, and healthcare, you have instructive examples to optimize your own organization. This important book follows the ground-breaking best-sellers in this series;"Empowering Knowledge Workers, Taming the Unpredictable, How Knowledge Workers Get Things Done, "and "Mastering the Unpredictable " Thriving on Adaptability: Table of Contents Foreword ACM 2.0: Decoding the Business Genome; The power of Data-Driven Adaptive Process Management, Contextual Intelligence, Case-Based Reasoning, and Machine Learning Surendra Reddy Thriving on Adaptability, Introduction and Overview Layna Fischer, Future Strategies Inc. Part 1: About Case Management " My Sandbox, Your Sandbox Keith D Swenson " "Understanding and Evaluating Case Management Software Nathaniel G Palmer and Lloyd Dugan" "Ontology-based ACM - The Need for Truly Adaptive Systems Jurgen Kress, Clemens Utschig-Utschig, Hajo Normann, Torsten Winterberg" "Combining Compliance with Flexibility; Real life experiences from Norwegian Public Sector Helle Frisak Sem, Steinar Carlsen, Gunnar John Coll" "Justice is Served through Production Case Management John T. Matthias" "Using Process Mining to Improve Adaptive Case Management Processes Dr. William A. Brantley" "Analyzing Communication Capabilities of CM/ACM Systems, with the help of Language/Action perspective lia Bider" "Enterprise as a System of Processes Alexander SAMARIN" Part 2: Real-World Award-Winning Case Studies "Cognocare, an ACM-based System for Oncology " " Crawford & Company, United States " "Infosys McCamish Systems, USA " "JuriShare - Contract Generation System " "The National Police Immigration Service, Norway " "The Office of Secretary to Govt of Federation of Nigeria " "Pershing LLC, a BNY Mellon Company, USA " "State of Hawaii, Department of Human Services, USA" "State of Maine, USA " "The Antwerp Port Authority, Belgium " "TIAA-CREF, USA " "WESTMED Practice Partners, USA "

How Knowledge Workers Get Things Done

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Author :
Publisher : Future Strategies Inc.
ISBN 13 : 0984976442
Total Pages : 235 pages
Book Rating : 4.9/5 (849 download)

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Book Synopsis How Knowledge Workers Get Things Done by : Nathaniel Palmer

Download or read book How Knowledge Workers Get Things Done written by Nathaniel Palmer and published by Future Strategies Inc.. This book was released on 2012-01-01 with total page 235 pages. Available in PDF, EPUB and Kindle. Book excerpt: Highly predictable work is easy to support using traditional programming techniques, while unpredictable work cannot be accurately scripted in advance, and thus requires the involvement of the knowledge workers themselves. The core element of Adaptive Case Management (ACM) is the support for real-time decision-making by knowledge workers. How Knowledge Workers Get Things Done describes the work of managers, decision makers, executives, doctors, lawyers, campaign managers, emergency responders, strategist, and many others who have to think for a living. These are people who figure out what needs to be done, at the same time that they do it, and there is a new approach to support this presents the logical starting point for understanding how to take advantage of ACM. Keith Swenson points out, "We are seeing a fundamental shift in our workforce, and in the ways they need to be managed. Not only are companies engaging their customers in new ways, but managers are engaging workers in similarly transformed ways." In award-winning case studies covering industries as a diverse as law enforcement, transportation, insurance, banking, state services, and healthcare, you will find instructive examples for how to transform your own organization. This important book follows the ground-breaking ACM publications, Taming the Unpredictable and Mastering the Unpredictable and provides important papers by thought-leaders in this field, together with practical examples, detailed ACM case studies and product reviews.

Managing Knowledge to Fuel Growth

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Author :
Publisher : Harvard Business Press
ISBN 13 : 9781422114681
Total Pages : 158 pages
Book Rating : 4.1/5 (146 download)

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Book Synopsis Managing Knowledge to Fuel Growth by :

Download or read book Managing Knowledge to Fuel Growth written by and published by Harvard Business Press. This book was released on 2007 with total page 158 pages. Available in PDF, EPUB and Kindle. Book excerpt: This guide shows readers how to cultivate new ideas and create a setting for sharing knowledge across any organization. Readers will get an overview of knowledge management principles as well as the lastest tools for managing knowledge workers. Some articles included are: "Are You Getting the Most from Your Knowledge Workers?," "Knowledge Management: Beyond Databases," and "Improving Best-Practice Transfer."

Talent Management of Knowledge Workers

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Author :
Publisher : Palgrave MacMillan
ISBN 13 :
Total Pages : 232 pages
Book Rating : 4.3/5 (555 download)

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Book Synopsis Talent Management of Knowledge Workers by : Vlad Vaiman

Download or read book Talent Management of Knowledge Workers written by Vlad Vaiman and published by Palgrave MacMillan. This book was released on 2010-04-29 with total page 232 pages. Available in PDF, EPUB and Kindle. Book excerpt: Freelancers possess a tremendous amount of knowledge, skill, and ability. Identifying, defining, and implementing talent management strategies aimed at ensuring the effective management of non-traditional knowledge employees in an organization are the key themes of this book.

Working Knowledge

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Publisher : Harvard Business Press
ISBN 13 : 1422160688
Total Pages : 216 pages
Book Rating : 4.4/5 (221 download)

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Book Synopsis Working Knowledge by : Thomas H. Davenport

Download or read book Working Knowledge written by Thomas H. Davenport and published by Harvard Business Press. This book was released on 2000-04-26 with total page 216 pages. Available in PDF, EPUB and Kindle. Book excerpt: This influential book establishes the enduring vocabulary and concepts in the burgeoning field of knowledge management. It serves as the hands-on resource of choice for companies that recognize knowledge as the only sustainable source of competitive advantage going forward. Drawing from their work with more than thirty knowledge-rich firms, Davenport and Prusak--experienced consultants with a track record of success--examine how all types of companies can effectively understand, analyze, measure, and manage their intellectual assets, turning corporate wisdom into market value. They categorize knowledge work into four sequential activities--accessing, generating, embedding, and transferring--and look at the key skills, techniques, and processes of each. While they present a practical approach to cataloging and storing knowledge so that employees can easily leverage it throughout the firm, the authors caution readers on the limits of communications and information technology in managing intellectual capital.

What's Best Next

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Publisher : Zondervan
ISBN 13 : 0310494230
Total Pages : 375 pages
Book Rating : 4.3/5 (14 download)

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Book Synopsis What's Best Next by : Matt Perman

Download or read book What's Best Next written by Matt Perman and published by Zondervan. This book was released on 2014-03-04 with total page 375 pages. Available in PDF, EPUB and Kindle. Book excerpt: By anchoring your understanding of productivity in God's plan, What's Best Next gives you a practical approach for increasing your effectiveness in everything you do. There are a lot of myths about productivity--what it means to get things done and how to accomplish work that really matters. In our current era of innovation and information overload, it may feel harder than ever to understand the meaning of work or to have a sense of vocation or calling. So how do you get more of the right things done without confusing mere activity for actual productivity? Matt Perman has spent his career helping people learn how to do work in a gospel-centered and effective way. What's Best Next explains his approach to unlocking productivity and fulfillment in work by showing how faith relates to work, even in our everyday grind. What's Best Next is packed with biblical and theological insight and practical counsel that you can put into practice today, such as: How to create a mission statement for your life that's actually practicable. How to delegate to people in a way that really empowers them. How to overcome time killers like procrastination, interruptions, and multitasking by turning them around and making them work for you. How to process workflow efficiently and get your email inbox to zero every day. How to have peace of mind without needing to have everything under control. How generosity is actually the key to unlocking productivity. This expanded edition includes: a new chapter on productivity in a fallen world a new appendix on being more productive with work that requires creative thinking. Productivity isn't just about getting more things done. It's about getting the right things done--the things that count, make a difference, and move the world forward. You can learn how to do work that matters and how to do it well.

Essentials of Knowledge Management

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Author :
Publisher : John Wiley & Sons
ISBN 13 : 047145379X
Total Pages : 226 pages
Book Rating : 4.4/5 (714 download)

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Book Synopsis Essentials of Knowledge Management by : Bryan Bergeron

Download or read book Essentials of Knowledge Management written by Bryan Bergeron and published by John Wiley & Sons. This book was released on 2003-05-12 with total page 226 pages. Available in PDF, EPUB and Kindle. Book excerpt: Chock-full of valuable tips, techniques, illustrative real-world examples, exhibits, and best practices, this handy and concise paperback will help you stay up to date on the newest thinking, strategies, developments and technologies in knowledge management. Order your copy today!

Empowering Knowledge Workers

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Author :
Publisher : Future Strategies Inc.
ISBN 13 : 0984976477
Total Pages : 220 pages
Book Rating : 4.9/5 (849 download)

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Book Synopsis Empowering Knowledge Workers by : Layna Fischer

Download or read book Empowering Knowledge Workers written by Layna Fischer and published by Future Strategies Inc.. This book was released on 2013-12-01 with total page 220 pages. Available in PDF, EPUB and Kindle. Book excerpt: Empowering Knowledge Workers describes the work of managers, decision makers, executives, doctors, lawyers, campaign managers, emergency responders, strategists, and many others who have to think for a living. These are people who figure out what needs to be done, at the same time that they do it, and a new approach to support this kind of worker presents the logical starting point for understanding how to take advantage of ACM.

Managing Knowledge Workers

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Author :
Publisher : Praeger
ISBN 13 : 1567204481
Total Pages : 0 pages
Book Rating : 4.5/5 (672 download)

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Book Synopsis Managing Knowledge Workers by : A. D. Amar

Download or read book Managing Knowledge Workers written by A. D. Amar and published by Praeger. This book was released on 2002 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: With the emergence of a new, powerful breed of organization--the knowledge organization--comes a bold challenge to the management of people. Employees with special cutting-edge knowledge and the ability to transform it into marketable goods and services cannot be managed in the old way. Only new ways and updated and adapted ways can work. Amar provides an in-depth understanding of who these knowledge workers are, and how to select, adapt, and develop new concepts, principles, strategies, and techniques to manage them effectively. With practical, ready-to-use assessment tools and instruments to redesign obsolescent management practices, this is an essential resource.

Knowledge Retention

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Publisher : CRC Press
ISBN 13 : 1420064665
Total Pages : 144 pages
Book Rating : 4.4/5 (2 download)

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Book Synopsis Knowledge Retention by : Jay Liebowitz

Download or read book Knowledge Retention written by Jay Liebowitz and published by CRC Press. This book was released on 2008-08-14 with total page 144 pages. Available in PDF, EPUB and Kindle. Book excerpt: As the baby boomer generation approaches retirement age, many organizations are facing the potential crisis of lost knowledge. Devised to help those organizations who are dependent on the accumulated knowledge of stakeholders, this book details a proactive approach to knowledge retention. Written by Jay Liebowitz, one of the most sought after knowledge management experts, this text explains how to identify at risk knowledge areas, and then demonstrates how to keep those areas from becoming knowledge vacuums. To reinforce his points, the book contains case studies from The Aerospace Corporation, Chevron, and Knowledge Harvesting Inc., who have become models for the implementation of knowledge retention strategies.

Knowledge Management

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Author :
Publisher : APH Publishing
ISBN 13 : 9788176485159
Total Pages : 268 pages
Book Rating : 4.4/5 (851 download)

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Book Synopsis Knowledge Management by : Pankaj Sharma

Download or read book Knowledge Management written by Pankaj Sharma and published by APH Publishing. This book was released on with total page 268 pages. Available in PDF, EPUB and Kindle. Book excerpt: