Performance Measurement with the Balanced Scorecard

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Author :
Publisher : Springer Science & Business Media
ISBN 13 : 364224761X
Total Pages : 142 pages
Book Rating : 4.6/5 (422 download)

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Book Synopsis Performance Measurement with the Balanced Scorecard by : Stefano Biazzo

Download or read book Performance Measurement with the Balanced Scorecard written by Stefano Biazzo and published by Springer Science & Business Media. This book was released on 2012-01-05 with total page 142 pages. Available in PDF, EPUB and Kindle. Book excerpt: Do we really know the critical phenomena that are linked to how enterprises function and the dynamics of their relationships with customers, suppliers and competitors? Are their decision-making processes founded upon a set of performance measurements that were accurately designed and systematically elaborated? The above questions are the focus of this book, as is the following premise: enterprises need a system to measure their critical performances so they can be managed effectively; metaphorically speaking, enterprises need a “management dashboard” to serve as a navigational aid. A dashboard to show – with as few distortions as possible – the pattern of key variables that characterizes the specific formula enterprises use to face their competitive and social environment.

Factors Affecting the Adoption of the Balanced Scorecard by Small and Medium Sized Enterprises

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Author :
Publisher : Ethics International Press
ISBN 13 : 1804412732
Total Pages : 209 pages
Book Rating : 4.8/5 (44 download)

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Book Synopsis Factors Affecting the Adoption of the Balanced Scorecard by Small and Medium Sized Enterprises by : Dieu Thuong Ha

Download or read book Factors Affecting the Adoption of the Balanced Scorecard by Small and Medium Sized Enterprises written by Dieu Thuong Ha and published by Ethics International Press. This book was released on 2024-02-09 with total page 209 pages. Available in PDF, EPUB and Kindle. Book excerpt: Since its introduction by Kaplan and Norton in 1992, the Balanced Scorecard (BSC) has gradually been adopted as a fundamental system of management by many organisations. Because the BSC is mainly designed for large companies in developed countries, there is a question of its successful application in Small and Medium-sized Enterprises (SMEs), especially those in developing countries. As there is little research in this area, this book is designed to fill that gap. In this book, Vietnamese SMEs are used as the central study cases for the application of BSC. Such a system enables SMEs to meet their management needs more quickly. Lessons learned in this study can be extended not only to other Vietnamese SMEs but also to firms in other countries with similar economic conditions. The book will also provide an improved understanding on factors influencing the adopting process.

Balanced Scorecard in SMEs

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Author :
Publisher :
ISBN 13 :
Total Pages : 38 pages
Book Rating : 4.:/5 (13 download)

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Book Synopsis Balanced Scorecard in SMEs by : Ricardo Malagueño

Download or read book Balanced Scorecard in SMEs written by Ricardo Malagueño and published by . This book was released on 2017 with total page 38 pages. Available in PDF, EPUB and Kindle. Book excerpt: Empirical research on the consequences of the use of the balanced scorecard (BSC) has mostly been conducted in large firms. Previous findings are not easily applied to the small business literature, and assumptions about the benefits of BSC for small- and medium-sized enterprises (SMEs) are not based on quantitative empirical evidence. We investigated the effects of SME's use of BSC in terms of financial performance and innovation outcomes. Our arguments are based on the efficiency gains and potential flexibility losses associated with formalizing managerial practices in SMEs. We propose that the developmental stage of the firm may influence this trade-off. Based on a survey of 201 SMEs in Spain, we found that firms using BSC for feedforward control obtained better financial performance and presented higher levels of exploitative innovation. We also found that the positive effect of BSC on perceived and attained financial performance is stronger in more established SMEs.

Global Production Management

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Author :
Publisher : Springer
ISBN 13 : 0387355693
Total Pages : 603 pages
Book Rating : 4.3/5 (873 download)

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Book Synopsis Global Production Management by : Kai Mertins

Download or read book Global Production Management written by Kai Mertins and published by Springer. This book was released on 2013-04-17 with total page 603 pages. Available in PDF, EPUB and Kindle. Book excerpt: Containing case studies and research findings, this book deals with methods and tools suitable for designing, managing, and controlling processes within the supply chain. The authors are leading experts within the international community in the field of production management.

Business Performance Measurement and Management

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Publisher : Springer Science & Business Media
ISBN 13 : 3642048005
Total Pages : 373 pages
Book Rating : 4.6/5 (42 download)

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Book Synopsis Business Performance Measurement and Management by : Paolo Taticchi

Download or read book Business Performance Measurement and Management written by Paolo Taticchi and published by Springer Science & Business Media. This book was released on 2010-01-22 with total page 373 pages. Available in PDF, EPUB and Kindle. Book excerpt: Measuring and managing the performance of a business is one of the most genuine desires of management. Balanced scorecard, the performance prism and activity-based management are the most popular frameworks in this setting. Based on the findings of R.G. Eccles’ acclaimed "Performance Measurement Manifesto (1991)" this book introduces new contexts and themes of application and presents emerging research areas related to business performance measurement and management, e.g. SMEs and sustainability. As a result of the 1st International Summer School Piero Lunghi on "Perspectives of Business Performance Management" this book is written both for students and academics, as well as for practitioners looking for new, yet proven ways to measure and manage business performance.

Handbook on Business Information Systems

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Author :
Publisher : World Scientific
ISBN 13 : 9812836055
Total Pages : 961 pages
Book Rating : 4.8/5 (128 download)

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Book Synopsis Handbook on Business Information Systems by : Angappa Gunasekaran

Download or read book Handbook on Business Information Systems written by Angappa Gunasekaran and published by World Scientific. This book was released on 2010 with total page 961 pages. Available in PDF, EPUB and Kindle. Book excerpt: --Book Jacket.

An Investigation of the Effects of Balanced Scorecard (BSC) Implementation on Small and Medium Sized Enterprises (SMEs) Performance

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Author :
Publisher :
ISBN 13 :
Total Pages : 26 pages
Book Rating : 4.:/5 (13 download)

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Book Synopsis An Investigation of the Effects of Balanced Scorecard (BSC) Implementation on Small and Medium Sized Enterprises (SMEs) Performance by : Amr Abdallah

Download or read book An Investigation of the Effects of Balanced Scorecard (BSC) Implementation on Small and Medium Sized Enterprises (SMEs) Performance written by Amr Abdallah and published by . This book was released on 2018 with total page 26 pages. Available in PDF, EPUB and Kindle. Book excerpt: Small and medium-sized enterprises (SMEs) are facing enormous challenges to survive within today's dynamic business environment. Accordingly, performance measurement systems that link vision to the strategy and translate them into actions are required. Balanced scorecard (BSC) is among one of those significant developed approaches that can achieve the targeted strategic alignment through balancing financial and non-financial measures. The study employs mixed methods to investigate the effects of BSC implementation on SMEs performance. A survey exploring the Egyptian environment is used to establish current BSC practice in SME context. Then, a case study with a SME is undertaken to investigate the change in performance after BSC implementation. The results provide an evidence of improved performance after BSC implementation. In conclusion, this study presents useful insights into the Egyptian SMEs context and provides guidelines for BSC implementation.

Making Innovation Work

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Publisher : FT Press
ISBN 13 : 0133093352
Total Pages : 545 pages
Book Rating : 4.1/5 (33 download)

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Book Synopsis Making Innovation Work by : Tony Davila

Download or read book Making Innovation Work written by Tony Davila and published by FT Press. This book was released on 2012-11-09 with total page 545 pages. Available in PDF, EPUB and Kindle. Book excerpt: Profitable innovation doesn’t just happen. It must be managed, measured, and properly executed, and few companies know how to accomplish this effectively. Making Innovation Work presents a formal innovation process proven to work at HP, Microsoft and Toyota, to help ordinary managers drive top and bottom line growth from innovation. The authors have drawn on their unsurpassed innovation consulting experience -- as well as the most thorough review of innovation research ever performed. They'll show what works, what doesn't, and how to use management tools to dramatically increase the payoff from innovation investments. Learn how to define the right strategy for effective innovation; how to structure an organization to innovate best; how to implement management systems to assess ongoing innovation; how to incentivize teams to deliver, and much more. This book offers the first authoritative guide to using metrics at every step of the innovation process -- from idea creation and selection through prototyping and commercialization. This updated edition refreshes the examples used throughout the book and features a new introduction that gives currency to the principles covered throughout.

Risk Management Practices of SMEs

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Author :
Publisher : Erich Schmidt Verlag GmbH & Co KG
ISBN 13 : 9783503110438
Total Pages : 460 pages
Book Rating : 4.1/5 (14 download)

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Book Synopsis Risk Management Practices of SMEs by : Thomas Henschel

Download or read book Risk Management Practices of SMEs written by Thomas Henschel and published by Erich Schmidt Verlag GmbH & Co KG. This book was released on 2008 with total page 460 pages. Available in PDF, EPUB and Kindle. Book excerpt:

ECIE 2018 13th European Conference on Innovation and Entrepreneurship

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Author :
Publisher : Academic Conferences and publishing limited
ISBN 13 : 1911218980
Total Pages : 1107 pages
Book Rating : 4.9/5 (112 download)

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Book Synopsis ECIE 2018 13th European Conference on Innovation and Entrepreneurship by : Professor Carlos Costa

Download or read book ECIE 2018 13th European Conference on Innovation and Entrepreneurship written by Professor Carlos Costa and published by Academic Conferences and publishing limited. This book was released on 2018-09-20 with total page 1107 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Designing and Implementing a Strategic Management Concept in an High-Tech SME

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Author :
Publisher : GRIN Verlag
ISBN 13 : 3346105806
Total Pages : 46 pages
Book Rating : 4.3/5 (461 download)

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Book Synopsis Designing and Implementing a Strategic Management Concept in an High-Tech SME by :

Download or read book Designing and Implementing a Strategic Management Concept in an High-Tech SME written by and published by GRIN Verlag. This book was released on 2020-01-30 with total page 46 pages. Available in PDF, EPUB and Kindle. Book excerpt: Bachelor Thesis from the year 2019 in the subject Engineering - Industrial Engineering and Management, grade: 1,7, Karlsruhe Institute of Technology (KIT), language: English, abstract: Although extant literature on small and medium-sized enterprises (SMEs) suggests that strategic management positively affects organizational outcomes, evidence supporting this suggestion is limited to a few qualitative case studies. As many SMEs struggle with limited access to resources and with it no opportuni-ty to enact a large and complex strategic management concept. This thesis develops a strategic management concept that considers these limitations. Drawing on resource- related arguments this study presents a frame-work for how a strategic management concept can be designed and implemented at a high-tech SME. Methods: A single case study at a German technology company was applied, in which the strategy was formu-lated with the strengths-, weaknesses-, opportunities- and threats- (SWOT) analysis and further, the strategy was employed with the Balanced Scorecard. Therefore, an expert interview with the chief execution officer (CEO) was conducted, and a team out of high-level employees of the enterprise was assembled to discuss the steps of the developing processes. Results: As it was possible to design and implement a framework that includes strategy -formulation and -implementation with limited resources of the case company, this study extends the literature by providing a reference case for other companies, especially SMEs. Furthermore, the paper provides evidence how the SWOT analysis and BSC theories can be applicated in a practical case.

Quality Management for Competitive Advantage in Global Markets

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Publisher : IGI Global
ISBN 13 : 1799850374
Total Pages : 297 pages
Book Rating : 4.7/5 (998 download)

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Book Synopsis Quality Management for Competitive Advantage in Global Markets by : Saiz-Álvarez, José Manuel

Download or read book Quality Management for Competitive Advantage in Global Markets written by Saiz-Álvarez, José Manuel and published by IGI Global. This book was released on 2020-09-04 with total page 297 pages. Available in PDF, EPUB and Kindle. Book excerpt: Quality should be treated as a culture of success in the market. Enterprises focused on quality will survive in the long term in this new environment because quality is what may create a real and robust link between a company and its clients, and these clients should always be considered the heart of any business; without them, there is neither option nor sense to continue any activity in a company. Quality Management for Competitive Advantage in Global Markets is an essential reference source that discusses the importance of quality practices and global market practices. With research that allows practitioners to improve their understanding of the strategic role of quality in the information and knowledge society, it focuses on describing a global economy formed by networks, organizations, teams, workgroups, information systems, and finally, actors in networked environments. Featuring research on topics such as consumer satisfaction, human capital, and quality management, the target audience of this book is composed of professionals and researchers working in the field of information and knowledge management in various disciplines including library, information and communication sciences, administrative sciences and management, education, adult education, sociology, computer science, and information technology. Moreover, the book provides insights and supports executives concerned with the management of expertise, knowledge, information, and organizational development in different types of work communities and environments.

The Balanced Scorecard

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Publisher : Harvard Business Press
ISBN 13 : 9780875846514
Total Pages : 348 pages
Book Rating : 4.8/5 (465 download)

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Book Synopsis The Balanced Scorecard by : Robert S. Kaplan

Download or read book The Balanced Scorecard written by Robert S. Kaplan and published by Harvard Business Press. This book was released on 1996 with total page 348 pages. Available in PDF, EPUB and Kindle. Book excerpt: Here is the book - by the recognized architects of the Balanced Scorecard - that shows how managers can use this revolutionary tool to mobilize their people to fulfill the company's mission. More than just a measurement system, the Balanced Scorecard is a management system that can channel the energies, abilities, and specific knowledge held by people throughout the organization toward achieving long-term strategic goals. Kaplan and Norton demonstrate how senior executives in industries such as banking, oil, insurance, and retailing are using the Balanced Scorecard both to guide current performance and to target future performance. They show how to use measures in four categories - financial performance, customer knowledge, internal business processes, and learning and growth - to align individual, organizational, and cross-departmental initiatives and to identify entirely new processes for meeting customer and shareholder objectives. The authors also reveal how to use the Balanced Scorecard as a robust learning system for testing, gaining feedback on, and updating the organization's strategy. Finally, they walk through the steps that managers in any company can use to build their own Balanced Scorecard. The Balanced Scorecard provides the management system for companies to invest in the long term - in customers, in employees, in new product development, and in systems - rather than managing the bottom line to pump up short-term earnings. It will change the way you measure and manage your business.

Human Interaction and Emerging Technologies

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Publisher : Springer
ISBN 13 : 3030256294
Total Pages : 1027 pages
Book Rating : 4.0/5 (32 download)

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Book Synopsis Human Interaction and Emerging Technologies by : Tareq Ahram

Download or read book Human Interaction and Emerging Technologies written by Tareq Ahram and published by Springer. This book was released on 2019-07-24 with total page 1027 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book reports on research and developments in human-technology interaction. A special emphasis is given to human-computer interaction, and its implementation for a wide range of purposes such as healthcare, aerospace, telecommunication, and education, among others. The human aspects are analyzed in detail. Timely studies on human-centered design, wearable technologies, social and affective computing, augmented, virtual and mixed reality simulation, human rehabilitation and biomechanics represent the core of the book. Emerging technology applications in business, security, and infrastructure are also critically examined, thus offering a timely, scientifically-grounded, but also professionally-oriented snapshot of the current state of the field. The book is based on contributions presented at the 1st International Conference on Human Interaction and Emerging Technologies, IHIET 2019, held on August 22-24, in Nice, France. It offers a timely survey and a practice-oriented reference guide to systems engineers, psychologists, sport scientists, physical therapists, as well as decision-makers, designing or dealing with the new generation of service systems. User Experience of a Social Media Based Knowledge Sharing System in Industry Work, Chapter of this book is available open access under a CC BY 4.0 license at link.springer.com

Satisficing Sustainability in SMEs

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Publisher :
ISBN 13 :
Total Pages : 27 pages
Book Rating : 4.:/5 (13 download)

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Book Synopsis Satisficing Sustainability in SMEs by : Dr. Subash Bijlani

Download or read book Satisficing Sustainability in SMEs written by Dr. Subash Bijlani and published by . This book was released on 2014 with total page 27 pages. Available in PDF, EPUB and Kindle. Book excerpt: This paper examines premises of sustainability and the Triple Bottom Line as they apply to corporate-level businesses and contrasts their applications for SMEs. A description of types and classifications of SMEs in a range of countries establishes their scope and contrasts their potential impact with that of larger corporate operations. Analogies are made between the Total Quality movement and the implementation path for sustainability reporting. Several conceptual frameworks are presented to portray opportunities for business actions and reporting steps that can improve sustainability in SMEs. Because of SMEs position in the global value chain, it is argued that these suggested improvements will have a significant cumulative impact on sustainability that the larger firms they supply would not be able to achieve.

Performance Measurement with the Balanced Scorecard

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Author :
Publisher : Springer Science & Business Media
ISBN 13 : 3642247601
Total Pages : 142 pages
Book Rating : 4.6/5 (422 download)

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Book Synopsis Performance Measurement with the Balanced Scorecard by : Stefano Biazzo

Download or read book Performance Measurement with the Balanced Scorecard written by Stefano Biazzo and published by Springer Science & Business Media. This book was released on 2012-01-05 with total page 142 pages. Available in PDF, EPUB and Kindle. Book excerpt: Do we really know the critical phenomena that are linked to how enterprises function and the dynamics of their relationships with customers, suppliers and competitors? Are their decision-making processes founded upon a set of performance measurements that were accurately designed and systematically elaborated? The above questions are the focus of this book, as is the following premise: enterprises need a system to measure their critical performances so they can be managed effectively; metaphorically speaking, enterprises need a “management dashboard” to serve as a navigational aid. A dashboard to show – with as few distortions as possible – the pattern of key variables that characterizes the specific formula enterprises use to face their competitive and social environment.

The Strategy-focused Organization

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Author :
Publisher : Harvard Business Press
ISBN 13 : 9781578512508
Total Pages : 418 pages
Book Rating : 4.5/5 (125 download)

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Book Synopsis The Strategy-focused Organization by : Robert S. Kaplan

Download or read book The Strategy-focused Organization written by Robert S. Kaplan and published by Harvard Business Press. This book was released on 2001 with total page 418 pages. Available in PDF, EPUB and Kindle. Book excerpt: A Powerful New Approach to Performance Management from the Creators of the Balanced Scorecard In Today's business environment, strategy has never been more important. Yet research shows that most companies fail to execute strategy successfully. Behind this abysmal track record lies an undeniable fact: many companies continue to use management processes-top-down, financially driven, and tactical-that were designed to run yesterday's organizations. Now, the creators of the revolutionary performance management tool called the Balanced Scorecard introduce a new approach that makes strategy a continuous process owned not just by top management, but by everyone. In The Strategy-Focused Organization, Robert Kaplan and David Norton share the results of ten years of learning and research into more than 200 companies that have implemented the Balanced Scorecard. Drawing from more than twenty in-depth case studies-including Mobil, CIGNA, Nova Scotia Power, and AT and T Canada-Kaplan and Norton illustrate how Balanced Scorecard adopters have taken their ground-breaking tool to the next level. These organizations have used the scorecard to create an entirely new performance management framework that puts strategy at the center of key management processes and systems. Kaplan and Norton articulate the five key principles required for building Strategy-Focused Organizations: (1) translate the strategy to operational terms, (2) align the organization to the strategy, (3) make strategy everyone's everyday job, (4) make strategy a continual process, and (5) mobilize change through strong, effective leadership. The authors provide a detailed account of how a range of organizations in the private, public, and nonprofit sectors have deployed these principles to achieve breakthrough, sustainable performance improvements. Presenting a practical, proven framework steeped in rich case study experience, The Strategy-Focused Organization helps solve a universal management problem-not just how to formulate strategy, but how to make it work. Building on one of the most revolutionary business ideas of our time, this important book shows how today's leaders can shape their own companies to meet the challenges and reap the rewards of a new competitive era.