Author : Stefano Biazzo
Publisher : Springer Science & Business Media
ISBN 13 : 364224761X
Total Pages : 142 pages
Book Rating : 4.6/5 (422 download)
Book Synopsis Performance Measurement with the Balanced Scorecard by : Stefano Biazzo
Download or read book Performance Measurement with the Balanced Scorecard written by Stefano Biazzo and published by Springer Science & Business Media. This book was released on 2012-01-05 with total page 142 pages. Available in PDF, EPUB and Kindle. Book excerpt: Do we really know the critical phenomena that are linked to how enterprises function and the dynamics of their relationships with customers, suppliers and competitors? Are their decision-making processes founded upon a set of performance measurements that were accurately designed and systematically elaborated? The above questions are the focus of this book, as is the following premise: enterprises need a system to measure their critical performances so they can be managed effectively; metaphorically speaking, enterprises need a “management dashboard” to serve as a navigational aid. A dashboard to show – with as few distortions as possible – the pattern of key variables that characterizes the specific formula enterprises use to face their competitive and social environment.